eMaint vs MPulse

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Our analysts compared eMaint vs MPulse based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

eMaint is a computerized maintenance management system (CMMS) that helps streamline maintenance operations, optimize asset performance and boost productivity. 

Features like asset management, inventory control and condition monitoring empower businesses to achieve enhanced asset visibility and operational efficiency.

User reviews consistently highlight the system’s user-friendly interface, powerful work order management capabilities and responsive customer support. 

However, some users also express a desire for greater reporting customization and an enhanced mobile app experience.

Its flexible pricing options, including tiered plans and customized quotes, ensure accessibility for businesses of all sizes and budgets.

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MPulse is a comprehensive Computerized Maintenance Management System (CMMS) tailored for facility managers and maintenance professionals, offering an extensive suite of tools to streamline maintenance operations, increase productivity, and reduce costs. Suited for small to large-sized businesses, it aids in managing work orders, tracking inventory, scheduling preventive maintenance, and ensuring regulatory compliance. A significant benefit is its ability to optimize asset lifecycles, translating into tangible ROI by way of minimizing downtime.

Its acclaimed features encompass easy-to-use preventive maintenance scheduling, real-time reporting, and mobile access, allowing technicians to operate effectively from anywhere. Pricing is a crucial factor for buyers, and MPulse aims to be competitive by offering various pricing tiers, often based on the number of users and the depth of functionality required. Payment structures are generally flexible, offering options from monthly to annual payments, accommodating a range of budgetary constraints without sacrificing quality or capability.


Pros
  • Intuitive user interface and navigation
  • Robust work order management
  • Comprehensive maintenance tracking capabilities
  • Customizable reporting features
  • Strong customer support & training
Cons
  • Can be cost-prohibitive for smaller operations
  • Mobile app experience needs improvement
  • Initial setup and customization can be complex
  • Some reporting features may require additional configuration
  • Limited third-party integrations available
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$69/User, Monthly
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$3,500 Annually
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Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Boost Equipment Uptime: Advanced Atomization after using the system’s preventive maintenance planning and reporting capabilities achieved a remarkable increase in uptime, going from an average of 80% to 95-96%, and even reaching 97% for some production lines.
  • Complete Preventive Maintenance Tasks On Time: Asahi Kasei Plastics North America used the system to implement an on-time metric and gain real-time data visibility through Power BI integration. This led to a 97% on-time PM completion rate, exceeding the 95% target.
  • Increase Work Order Completion Rate: The system’s centralized platform, real-time data insights and focus on equipment reliability enabled Fibrix Filtration to significantly improve its work order completion rate, exceeding its initial target of 85% and reaching over 90% within the first year of implementation.
  • Sense Trouble Before It Strikes: Jack Daniel Cooperage integrated Fluke vibration with the system to proactively monitor equipment health. This allowed them to detect potential issues through real-time data and automatic work order generation, preventing costly downtime and ensuring optimal equipment performance.
  • Gain Offline Data Access: Fluke Mobile, the eMaint app, allowed Gee Whiz’s maintenance teams to access and complete work orders even in areas without reliable internet service, eliminating downtime and improving productivity in remote locations.
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  • Extend Asset Life: Conduct routine repairs and manage preventive maintenance schedules to help keep assets in better shape for longer, improving their lifespan.
  • Create Maintenance Schedules: Schedule recurring or one-time maintenance tasks and assign technicians to them to prevent tasks from falling through the cracks.
  • Improve ROA: Maintain assets on a routine basis to keep them running longer and reduce downtime, both of which improve their profitability.
  • Stay Organized: Keep inventory organized by linking specific inventory items to work orders, track part consumption, manage stock levels and more.
  • Gain Business Insights: Generate reports on business data in order to gain deeper insights into operations, make predictions and take data-driven action.
  • Streamline Workflows: Keep all asset information, work orders, inventory, contact management and scheduling organized in a single interface to reduce confusion, eliminate task-switching and improve workflows.
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  • Asset Management: Gain visibility into your assets to optimize maintenance operations.
    • Multi-Site Control: You can oversee maintenance for every plant from your headquarters, while your teams in different countries work in their local languages and currencies.
    • Command Center: Attach maintenance manuals, warranty information and historical repair records to assets, making these documents readily accessible whenever needed. Organize assets by facility, department, equipment type or any other relevant criteria.
    • Life Cycle Tracking: From the day a new piece of equipment is installed to the day it's decommissioned, track everything — usage, maintenance history, calibration dates and warranty information.
  • Work Order Management: Create, assign and track work orders with just a few clicks.
    • Creation: Generate work orders through the mobile app, in bulk for multiple assets or include them as part of route-based inspections. Automatically trigger work orders based on pre-defined conditions or detected faults.
    • Work Requests via QR Codes: If your technicians encounter a broken machine in the field, they can quickly initiate a work request by scanning the asset's QR code, streamlining the process and minimizing downtime.
    • Preventive Maintenance Scheduling: Drag-and-drop calendar interface helps you plan and visualize preventive maintenance tasks, making it easier to create recurring PMs, assign work and address scheduling conflicts.
    • Data-Driven Work Orders: Integrate with Fluke sensors or SCADA/PLC systems to collect real-time asset data to automatically create work orders when the data indicates a potential failure.
  • Inventory Management: Maintain optimal stock levels, control costs and ensure critical parts are readily available to keep operations running smoothly.
    • Parts Tracking and Assignment: Easily search for parts by name, number or description and assign them to work orders with a few clicks, ensuring technicians have the right parts on hand for every job.
    • Inventory Control: Monitor real-time inventory levels and receive automatic alerts when parts are running low, preventing unexpected stockouts. Track spending against budget to avoid overstocking on unnecessary items.
    • Purchase Orders: Connect with ERP systems like SAP ERP to automatically update inventory levels after processing purchase orders.
    • Global Inventory Visibility: Access and share inventory information across multiple locations or warehouses in real time. If one site is out of stock, easily locate and request the part from another site.
  • Condition Monitoring: Proactively identify potential machine failures and take action to prevent them.
    • Machine Health Monitoring: Connect Fluke wireless vibration sensors to track equipment conditions (e.g., vibration, temperature, pressure) 24/7, giving you up-to-the-minute insights and catching potential issues early.
    • Alarms and Notifications: Set personalized alerts based on specific thresholds or fault patterns, so you're notified the moment something's amiss via email, text or in-app notifications.
    • Advanced Analysis: You can analyze historical data to identify trends, diagnose root causes and optimize maintenance schedules. AI-powered fault detection and recommendations further enhance your decision-making.
  • Reporting: Track key metrics like downtime, uptime and asset condition trends to make informed decisions, optimize maintenance strategies and improve overall equipment effectiveness
  • Compliance Hub: The system is built to help you comply with industry standards like FDA 21 CFR Part 11 and EudraLex Vol. 4. Access a detailed, time-stamped record of every action and change, simplifying asset history and work order verification.
  • Mobile App: Technicians can access, update and complete work orders directly from their mobile devices, including checking off tasks, uploading photos and even capturing electronic signatures. Work offline and everything syncs up automatically when you're back in range.
  • Integrations: Connect to apps like NetSuite and Salesforce or use the API for custom integrations. Tap into SCADA, PLC, and MES/MOM production data to move from a reactive to a proactive approach.
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  • Asset Management: Helps track, monitor and manage physical assets, as well as create asset profiles.
  • Inventory Management: Offers transferring of inventory between locations, tracking spare parts, quantifying materials and organizing stockrooms. Sends alerts when stock reaches certain levels to prevent running out.
  • Maintenance Scheduling: Schedule one-time or recurring maintenance events from a calendar interface.
  • Work Order Management: Tracks work order requests from opening to completion. Assign tasks to technicians and restrict access to closing orders to admin levels.
  • Mobile Access: Available on all mobile devices, including iOS, Android and tablets as long as there’s an internet connection.
  • Vendor Management: Store contracts and communications with subcontractors, vendors and more in the system to avoid losing emails or other crucial information. Available with the platinum version.
  • Preventive Maintenance: Automate PM task scheduling and spot problems before they occur. PM scheduling automatically generates work order before an asset breaks down.
  • Customization: Customize list layout, form layout, language and theme. Create special codes, new tabs and fields, include specific internal data in the database, and get customized reports.
  • Integration: Import and export from files, the database or other applications in use. Collect data faster with the DataLink Integration Adapter and Industrial Internet of Things.
  • Barcode Scanning: Easily set up and print barcode labels that can be recognized by commonly used devices like mobile, tablet and a barcode scanner. Scan the barcode to access all the relevant information saved on the assets.
  • Advisor Dashboard: Configure the dashboard to show important information in the front and middle. Attach charts, graphs, photos, videos documents and websites to the dashboard.
  • Labor Resource Management: Track vendor and employee contact information, skill level, billing rate, attendance and work history. Match and link people to work orders, assigning tasks according to availability and skill set.
  • Asset Status Board: View the health of assets, facility footprint and fleet vehicles on a single board. Configure boards to accommodate production lines, departments, systems or assets, using colors to indicate asset health.
  • Role-Based Access Control: Control viewing of documents and filter data based on departments, work order types and locations. Eliminate data clutter and manage which employees can view and edit information.
  • Media Management: Attach media files, photos, videos, a supplier website, intranets and documents to any record, maintenance manuals and internal documents. All the stored information is saved with the record and can be accessed at any time.
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Product Ranking

#29

among all
CMMS Software

#9

among all
CMMS Software

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Analyst Rating Summary

85
72
50
0
95
63
88
78
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Preventive and Predictive Maintenance Management
Maintenance Request Management
Reports and Dashboards
Asset Management
Mobile Capabilities
Platform Capabilities
Maintenance Request Management
Preventive and Predictive Maintenance Management
Reports and Dashboards

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

eMaint
MPulse
+ Add Product + Add Product
AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 50 95 88 98 95 90 100 78 98 45 50 90 0 63 78 98 81 99 85 59 85 75 64 73 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

78%
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22%
44%
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56%

User Sentiment Summary

Great User Sentiment 590 reviews
Excellent User Sentiment 196 reviews
89%
of users recommend this product

eMaint has a 'great' User Satisfaction Rating of 89% when considering 590 user reviews from 4 recognized software review sites.

91%
of users recommend this product

MPulse has a 'excellent' User Satisfaction Rating of 91% when considering 196 user reviews from 4 recognized software review sites.

n/a
4.5 (11)
4.5 (128)
4.0 (2)
4.4 (294)
4.6 (170)
4.6 (159)
4.3 (13)
4.0 (9)
n/a

Awards

SelectHub research analysts have evaluated eMaint and concluded it earns best-in-class honors for Asset Management.

Asset Management Award

MPulse stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly & Adaptable: Users consistently highlight the system’s user-friendly interface and adaptability to various maintenance needs, making it suitable for different industries and company sizes.
Efficient Work Order Handling: The system streamlines maintenance tasks with its robust work order management system, from creation and assignment to tracking and completion.
Responsive Customer Support: Users praise the vendor’s responsive, helpful and knowledgeable customer service.
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Ease of Use: Users appreciate MPulse's intuitive interface which requires minimal training, allowing staff to adapt quickly and improve efficiency.
Customizable Features: MPulse offers easily customizable fields and forms that can be tailored to meet specific CMMS needs, offering a flexible solution for different industries.
Robust Reporting: The software provides comprehensive reporting tools that help users track maintenance activity and make data-driven decisions, praised for enhancing visibility and control.
Preventive Maintenance: MPulse excels in scheduling and tracking preventive maintenance activities, helping users minimize downtime and extend asset longevity.
Responsive Customer Support: The company's customer support team receives accolades for being responsive and helpful, aiding in quick resolution of any issues users encounter.
Mobile Accessibility: The mobile functionality of MPulse is commended for providing field technicians the ability to access and update CMMS data on-the-go, increasing productivity.
Scalability: Users value MPulse for its scalability, making it suitable for businesses of varying sizes, with the capability to accommodate growth and increased complexity over time.
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Limited Reporting Flexibility: Users find the reporting configuration complex and desire more customizable options for data visualization and analysis.
Mobile App Lacks Robustness: Users report limitations with the mobile app, including restricted search capabilities, excessive scrolling and a less intuitive interface compared to the desktop version.
Advanced Features Difficult to Manage: Configuring complex functionalities and integrating new modules can be challenging, and occasional server issues or bugs after updates have been reported.
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Limited Reporting Functionality: Users find the built-in reports lacking and often rely on exporting data for further analysis, incurring additional costs for custom reports.
Mobile App Limitations: The mobile app may have licensing restrictions hindering accessibility and functionality for field personnel.
Data Transfer Issues: Some users report inconsistencies when converting work requests to work orders, requiring manual data entry and potentially affecting reports.
Multi-Location Challenges: The software might not be ideal for managing inventory across multiple locations, requiring workarounds for accurate stock tracking.
Cost Concerns: While user-friendly, the software's price can be perceived as high, especially for companies not utilizing all its features.
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eMaint is a CMMS solution designed to streamline maintenance operations, boost equipment uptime and improve overall productivity across various industries. Its user-friendly interface and adaptability make it suitable for organizations of all sizes.The system's strength lies in its comprehensive work order management, enabling efficient creation, assignment, tracking and completion of maintenance tasks.The integration of Fluke sensors and the ability to trigger data-driven work orders further enhance the platform’s proactive maintenance capabilities.Users particularly appreciate the responsive customer support, which provides timely assistance and guidance throughout the implementation.Furthermore, the mobile app, while having room for improvement, offers valuable offline access and enables technicians to manage work orders on the go.Now, no system is flawless. Some users find the reporting a bit tricky to set up, and the mobile app could use a bit of a makeover. Also, if you're diving into the more advanced features, be prepared for a bit of a learning curve.But overall, eMaint is a solid choice for anyone looking to streamline their maintenance operations. It may not be the fanciest tool out there, but it gets the job done, and its user-friendly approach and helpful support make it a valuable asset for any team.

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MPulse, a CMMS software, garners praise for its user-friendliness and robust features, but recent reviews also highlight areas for improvement. Users appreciate its intuitive interface, praising its ease of setup, customization, and navigation, especially compared to competitors with steeper learning curves. The software's comprehensive functionality, including work order management, preventive maintenance scheduling, and reporting, is valued by many, particularly those seeking a one-stop solution. However, some users report limitations in the built-in reporting tools, requiring them to export data for further analysis, which can be cumbersome and add extra costs. Mobile app accessibility is another point of contention. While the app exists, some users express concerns about licensing restrictions hindering its functionality for field technicians, potentially limiting its effectiveness in managing remote teams. Data transfer hiccups between work requests and work orders are also mentioned, causing frustration and requiring manual data entry, impacting accuracy and efficiency. For multi-location operations, MPulse's inventory management capabilities seem less robust, prompting users to devise workarounds for accurate stock tracking across various sites. Finally, while its user-friendliness is a major selling point, some perceive the pricing as high, especially for companies not utilizing all its features. This raises questions about its value proposition compared to competitors offering similar functionalities at potentially lower costs. Overall, MPulse users seem to appreciate its ease of use and comprehensive features, but also acknowledge limitations in reporting, mobile app accessibility, and multi-location support. Weighing these strengths and weaknesses against pricing becomes crucial for companies considering MPulse, especially when compared to alternative CMMS solutions.

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