Home > CMMS Software > eMaint > eMaint vs MAPCON

eMaint vs MAPCON

Last Updated: November 18th, 2024

Our analysts compared eMaint vs MAPCON based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

eMaint is a computerized maintenance management system (CMMS) that helps streamline maintenance operations, optimize asset performance and boost productivity.

Features like asset management, inventory control and condition monitoring empower businesses to achieve enhanced asset visibility and operational efficiency.

User reviews consistently highlight the system’s user-friendly interface, powerful work order management capabilities and responsive customer support.

However, some users also express a desire for greater reporting customization and an enhanced mobile app experience.

Its flexible pricing options, including tiered plans and customized quotes, ensure accessibility for businesses of all sizes and budgets.

MAPCON provides cloud and on-premise maintenance management to organizations of all sizes in a wide variety of industries. It comes in two versions (lite and professional) that centralize and streamline maintenance activities including facility management and asset management. It also provides mobile access and a range of add-ons to ensure users get the most out of their version.

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Product Insights

Boost Equipment Uptime: Advanced Atomization after using the system’s preventive maintenance planning and reporting capabilities achieved a remarkable increase in uptime, going from an average of 80% to 95-96%, and even reaching 97% for some production lines.
Complete Preventive Maintenance Tasks On Time: Asahi Kasei Plastics North America used the system to implement an on-time metric and gain real-time data visibility through Power BI integration. This led to a 97% on-time PM completion rate, exceeding the 95% target.
Increase Work Order Completion Rate: The system’s centralized platform, real-time data insights and focus on equipment reliability enabled Fibrix Filtration to significantly improve its work order completion rate, exceeding its initial target of 85% and reaching over 90% within the first year of implementation.
Sense Trouble Before It Strikes: Jack Daniel Cooperage integrated Fluke vibration with the system to proactively monitor equipment health. This allowed them to detect potential issues through real-time data and automatic work order generation, preventing costly downtime and ensuring optimal equipment performance.
Gain Offline Data Access: Fluke Mobile, the eMaint app, allowed Gee Whiz’s maintenance teams to access and complete work orders even in areas without reliable internet service, eliminating downtime and improving productivity in remote locations.

Reduce Asset Downtime: Use real-time asset data like meter and gauge readings to schedule preventive maintenance and ensure assets are up and running.
Mobile App: Scan barcodes and pull up equipment IDs, inventory information, repair history and other information. Attach images, create and complete work orders, and run reports as well.
Gain Insights: Get focused and detailed information with customizable reports, and access over 200 standardized report formats for easy insights.
Tracking: Track equipment downtime, facilities, inventory, warranty, shifts, crew and safety procedures.
Try for Free: A 30-day free trial offers full version evaluation with personalized login information.

Asset Management: Gain visibility into your assets to optimize maintenance operations.
- Multi-Site Control: You can oversee maintenance for every plant from your headquarters, while your teams in different countries work in their local languages and currencies.
- Command Center: Attach maintenance manuals, warranty information and historical repair records to assets, making these documents readily accessible whenever needed. Organize assets by facility, department, equipment type or any other relevant criteria.
- Life Cycle Tracking: From the day a new piece of equipment is installed to the day it's decommissioned, track everything — usage, maintenance history, calibration dates and warranty information.
Work Order Management: Create, assign and track work orders with just a few clicks.
- Creation: Generate work orders through the mobile app, in bulk for multiple assets or include them as part of route-based inspections. Automatically trigger work orders based on pre-defined conditions or detected faults.
- Work Requests via QR Codes: If your technicians encounter a broken machine in the field, they can quickly initiate a work request by scanning the asset's QR code, streamlining the process and minimizing downtime.
- Preventive Maintenance Scheduling: Drag-and-drop calendar interface helps you plan and visualize preventive maintenance tasks, making it easier to create recurring PMs, assign work and address scheduling conflicts.
- Data-Driven Work Orders: Integrate with Fluke sensors or SCADA/PLC systems to collect real-time asset data to automatically create work orders when the data indicates a potential failure.
Inventory Management: Maintain optimal stock levels, control costs and ensure critical parts are readily available to keep operations running smoothly.
- Parts Tracking and Assignment: Easily search for parts by name, number or description and assign them to work orders with a few clicks, ensuring technicians have the right parts on hand for every job.
- Inventory Control: Monitor real-time inventory levels and receive automatic alerts when parts are running low, preventing unexpected stockouts. Track spending against budget to avoid overstocking on unnecessary items.
- Purchase Orders: Connect with ERP systems like SAP ERP to automatically update inventory levels after processing purchase orders.
- Global Inventory Visibility: Access and share inventory information across multiple locations or warehouses in real time. If one site is out of stock, easily locate and request the part from another site.
Condition Monitoring: Proactively identify potential machine failures and take action to prevent them.
- Machine Health Monitoring: Connect Fluke wireless vibration sensors to track equipment conditions (e.g., vibration, temperature, pressure) 24/7, giving you up-to-the-minute insights and catching potential issues early.
- Alarms and Notifications: Set personalized alerts based on specific thresholds or fault patterns, so you're notified the moment something's amiss via email, text or in-app notifications.
- Advanced Analysis: You can analyze historical data to identify trends, diagnose root causes and optimize maintenance schedules. AI-powered fault detection and recommendations further enhance your decision-making.
Reporting: Track key metrics like downtime, uptime and asset condition trends to make informed decisions, optimize maintenance strategies and improve overall equipment effectiveness
Compliance Hub: The system is built to help you comply with industry standards like FDA 21 CFR Part 11 and EudraLex Vol. 4. Access a detailed, time-stamped record of every action and change, simplifying asset history and work order verification.
Mobile App: Technicians can access, update and complete work orders directly from their mobile devices, including checking off tasks, uploading photos and even capturing electronic signatures. Work offline and everything syncs up automatically when you're back in range.
Integrations: Connect to apps like NetSuite and Salesforce or use the API for custom integrations. Tap into SCADA, PLC, and MES/MOM production data to move from a reactive to a proactive approach.

Maintenance Management:
- Lite Version: Offers email work requests, preventive maintenance scheduling with a calendar interface, dispatching, notification emails and service billing.
- Professional Version: Provides employee timecard management, safety procedures, audit procedures, failure and action codes, downtime tracking, work order prioritization and approvals, work order revisions and material planning.
Asset Management:
- Lite Version: Includes lubrication and inspection route management, an equipment database, bill of material logs, location tracking, and maintenance histories.
- Professional Version: Access additional features like meter readings, equipment hierarchies, vendor history, advanced location management, warranty tracking and asset priorities.
Storeroom and Inventory Management:
- Lite Version: Offers an inventory database, one stockroom per site, inventory management attached to work orders, critical spare classification, keywords, location management for equipment and vendor management.
- Professional Version: Additional features include manual and automated part reorder, cycle counting, and material forecasts.
Procurement:
- Lite Version: Make purchase requests as well as receive receipts and invoices.
- Professional Version: Get multi-level purchase order approval, currency exchanges, invoice reconciliation and more.
Reporting:
- Lite Version: Provides over 50 types of reports, Excel import and export capabilities, sortable filters for data lookup and an in-system BI tool.
- Professional Version: Add 250 types of reports, scalable role-based access, graphical dashboards, report scheduling and more.
Advanced Modules: Customize the system with advanced maintenance, administration, system utilities, inventory, purchasing, HR, billing and barcode modules.

Product Ranking

#29

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#28

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Analyst Rating Summary

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User Sentiment Summary

89%

of users recommend this product

eMaint has a 'great' User Satisfaction Rating of 89% when considering 590 user reviews from 4 recognized software review sites.

84%

of users recommend this product

MAPCON has a 'great' User Satisfaction Rating of 84% when considering 296 user reviews from 3 recognized software review sites.

4.5 (128)

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4.2 (144)

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4.6 (159)

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Awards

Synopsis of User Ratings and Reviews

User-Friendly & Adaptable: Users consistently highlight the system’s user-friendly interface and adaptability to various maintenance needs, making it suitable for different industries and company sizes.

Efficient Work Order Handling: The system streamlines maintenance tasks with its robust work order management system, from creation and assignment to tracking and completion.

Responsive Customer Support: Users praise the vendor’s responsive, helpful and knowledgeable customer service.

Easy to Use: More than 85% of users who mention usability said the solution has an easy-to-use interface.

Customer Support: Customer support is very helpful and quick to reply, according to all reviews referring to support.

Cost-Effective: The features provided make the system cost effective, according to 63% of users who refer to cost.

Maintenance: Every review on this topic asserted that maintenance of assets has helped them reduce asset downtime.

Inventory Management: More than 65% of reviews mentioning this feature found it helpful in keeping track of their inventory.

Implementation: It’s fast and easy to install, according to 70% of users who mentioned this aspect.

Limited Reporting Flexibility: Users find the reporting configuration complex and desire more customizable options for data visualization and analysis.

Mobile App Lacks Robustness: Users report limitations with the mobile app, including restricted search capabilities, excessive scrolling and a less intuitive interface compared to the desktop version.

Advanced Features Difficult to Manage: Configuring complex functionalities and integrating new modules can be challenging, and occasional server issues or bugs after updates have been reported.

Search Tool: All reviews about the search tool noted it’s difficult to search for any specific information.

Reports: Editing and building reports isn’t easy, according to 60% of users who mention this feature.

Navigation: The system is difficult to navigate initially, as observed by every review referring to this element.

eMaint is a CMMS solution designed to streamline maintenance operations, boost equipment uptime and improve overall productivity across various industries. Its user-friendly interface and adaptability make it suitable for organizations of all sizes.The system's strength lies in its comprehensive work order management, enabling efficient creation, assignment, tracking and completion of maintenance tasks.The integration of Fluke sensors and the ability to trigger data-driven work orders further enhance the platform’s proactive maintenance capabilities.Users particularly appreciate the responsive customer support, which provides timely assistance and guidance throughout the implementation.Furthermore, the mobile app, while having room for improvement, offers valuable offline access and enables technicians to manage work orders on the go.Now, no system is flawless. Some users find the reporting a bit tricky to set up, and the mobile app could use a bit of a makeover. Also, if you're diving into the more advanced features, be prepared for a bit of a learning curve.But overall, eMaint is a solid choice for anyone looking to streamline their maintenance operations. It may not be the fanciest tool out there, but it gets the job done, and its user-friendly approach and helpful support make it a valuable asset for any team.

MAPCON helps users with tracking assets, customization, and managing storeroom and purchase requests. It excels in usability, simplifies the task of tracking inventory, enables asset uptime and offers quick, straightforward implementation. Reviewers also appreciated the top-notch customer support team. In contrast, users indicated that the search tool isn’t adequate and that navigation is hard to figure out at first. The reporting tools are hard to use as well. Overall, it can be a good choice for businesses looking for an affordable CMMS that helps with maintenance planning.

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FAQ

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