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eMaint vs Maintenance Care

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Our analysts compared eMaint vs Maintenance Care based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
eMaint Software Tool
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Maintenance Care Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

85 Detailed Analysis

User Sentiment

Great User Sentiment (590 Reviews)

Analyst Rating

75 Detailed Analysis

User Sentiment

Excellent User Sentiment (165 Reviews)

eMaint is a computerized maintenance management system (CMMS) that helps streamline maintenance operations, optimize asset performance and boost productivity. 

Features like asset management, inventory control and condition monitoring empower businesses to achieve enhanced asset visibility and operational efficiency.

User reviews consistently highlight the system’s user-friendly interface, powerful work order management capabilities and responsive customer support. 

However, some users also express a desire for greater reporting customization and an enhanced mobile app experience.

Its flexible pricing options, including tiered plans and customized quotes, ensure accessibility for businesses of all sizes and budgets.

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Maintenance Care is a SaaS solution built on a foundation of work order management, preventive maintenance and asset tracking. It’s designed to manage tasks in three steps and includes various integration capabilities to expand workflow options.

It supports unlimited user profiles, providing the flexibility to rope in departments outside of maintenance, such as accounting, for company-wide visibility into asset and maintenance costs and data.

Pros
  • Tracks Work Orders
  • Improves Efficiency
  • Reduces Downtime
  • Cost Savings
  • Data-Driven Decisions
 Cons
  • Initial Set-Up Time
  • User Training Needed
  • Data Entry Burden
  • Software Cost
  • Integration Challenges
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$69/User, Monthly
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$100 Monthly
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Product Insights

  • Boost Equipment Uptime: Advanced Atomization after using the system’s preventive maintenance planning and reporting capabilities achieved a remarkable increase in uptime, going from an average of 80% to 95-96%, and even reaching 97% for some production lines.
  • Complete Preventive Maintenance Tasks On Time: Asahi Kasei Plastics North America used the system to implement an on-time metric and gain real-time data visibility through Power BI integration. This led to a 97% on-time PM completion rate, exceeding the 95% target.
  • Increase Work Order Completion Rate: The system’s centralized platform, real-time data insights and focus on equipment reliability enabled Fibrix Filtration to significantly improve its work order completion rate, exceeding its initial target of 85% and reaching over 90% within the first year of implementation.
  • Sense Trouble Before It Strikes: Jack Daniel Cooperage integrated Fluke vibration with the system to proactively monitor equipment health. This allowed them to detect potential issues through real-time data and automatic work order generation, preventing costly downtime and ensuring optimal equipment performance.
  • Gain Offline Data Access: Fluke Mobile, the eMaint app, allowed Gee Whiz’s maintenance teams to access and complete work orders even in areas without reliable internet service, eliminating downtime and improving productivity in remote locations.
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  • Streamline Work Orders: Generate work orders automatically by modifying and approving maintenance requests. Include due dates and assignees while approving requests to schedule work orders. 
  • Centralize Asset Data: Store extensive details in asset profiles to track critical information in one place. Track manufacturing details, purchase dates, life expectancy, ROI data, depreciation and more for any asset logged in the system. 
  • Derive Valuable Insights: Turn maintenance and asset records into actionable insights through scheduled or ad-hoc reporting. Set delivery options while scheduling reports to automatically provide managers and key stakeholders with the data they need. 
  • Mobilize Technicians: Empower maintenance technicians with system access from anywhere. Enable them to pull up asset information, including manufacturer, model, maintenance history, available parts and more, on-site. 
  • Customize Workflows: Set up work order and preventive maintenance tasks with custom fields and triggers to create automations and restrictions. 
  • Avert Equipment Failure: Schedule maintenance and receive automated reminders. Stay on top of preventive vs. run-to-failure maintenance to avoid equipment failure and extend asset life spans. 
  • Regulate Contracts: Digitally store, manage and retrieve contracts using vendor and customer management capabilities. Sort through contracts in list views to quickly identify ending contracts and regulate renewals. 
  • Scale Any Time: Take advantage of unlimited user profiles to scale operations up or down as needed. 
  • Expand Capabilities: Integrate several third-party applications with out-of-the-box compatibility or create custom integrations through API access to connect maintenance data with other business operations. 
  • Enhance Security: Keep confidential information safe with various back-end protocols like data-at-rest encryption and custom session timeout management. Configure varying security protocols for location- and role-based access. 
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  • Asset Management: Gain visibility into your assets to optimize maintenance operations.
    • Multi-Site Control: You can oversee maintenance for every plant from your headquarters, while your teams in different countries work in their local languages and currencies.
    • Command Center: Attach maintenance manuals, warranty information and historical repair records to assets, making these documents readily accessible whenever needed. Organize assets by facility, department, equipment type or any other relevant criteria.
    • Life Cycle Tracking: From the day a new piece of equipment is installed to the day it's decommissioned, track everything — usage, maintenance history, calibration dates and warranty information.
  • Work Order Management: Create, assign and track work orders with just a few clicks.
    • Creation: Generate work orders through the mobile app, in bulk for multiple assets or include them as part of route-based inspections. Automatically trigger work orders based on pre-defined conditions or detected faults.
    • Work Requests via QR Codes: If your technicians encounter a broken machine in the field, they can quickly initiate a work request by scanning the asset's QR code, streamlining the process and minimizing downtime.
    • Preventive Maintenance Scheduling: Drag-and-drop calendar interface helps you plan and visualize preventive maintenance tasks, making it easier to create recurring PMs, assign work and address scheduling conflicts.
    • Data-Driven Work Orders: Integrate with Fluke sensors or SCADA/PLC systems to collect real-time asset data to automatically create work orders when the data indicates a potential failure.
  • Inventory Management: Maintain optimal stock levels, control costs and ensure critical parts are readily available to keep operations running smoothly.
    • Parts Tracking and Assignment: Easily search for parts by name, number or description and assign them to work orders with a few clicks, ensuring technicians have the right parts on hand for every job.
    • Inventory Control: Monitor real-time inventory levels and receive automatic alerts when parts are running low, preventing unexpected stockouts. Track spending against budget to avoid overstocking on unnecessary items.
    • Purchase Orders: Connect with ERP systems like SAP ERP to automatically update inventory levels after processing purchase orders.
    • Global Inventory Visibility: Access and share inventory information across multiple locations or warehouses in real time. If one site is out of stock, easily locate and request the part from another site.
  • Condition Monitoring: Proactively identify potential machine failures and take action to prevent them.
    • Machine Health Monitoring: Connect Fluke wireless vibration sensors to track equipment conditions (e.g., vibration, temperature, pressure) 24/7, giving you up-to-the-minute insights and catching potential issues early.
    • Alarms and Notifications: Set personalized alerts based on specific thresholds or fault patterns, so you're notified the moment something's amiss via email, text or in-app notifications.
    • Advanced Analysis: You can analyze historical data to identify trends, diagnose root causes and optimize maintenance schedules. AI-powered fault detection and recommendations further enhance your decision-making.
  • Reporting: Track key metrics like downtime, uptime and asset condition trends to make informed decisions, optimize maintenance strategies and improve overall equipment effectiveness
  • Compliance Hub: The system is built to help you comply with industry standards like FDA 21 CFR Part 11 and EudraLex Vol. 4. Access a detailed, time-stamped record of every action and change, simplifying asset history and work order verification.
  • Mobile App: Technicians can access, update and complete work orders directly from their mobile devices, including checking off tasks, uploading photos and even capturing electronic signatures. Work offline and everything syncs up automatically when you're back in range.
  • Integrations: Connect to apps like NetSuite and Salesforce or use the API for custom integrations. Tap into SCADA, PLC, and MES/MOM production data to move from a reactive to a proactive approach.
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  • Maintenance Requests: Use a desktop shortcut or mobile app to quickly access and submit maintenance request forms. Provide access to employees or other facility occupants to receive requests from outside the maintenance department. 
    • Request Form: Enable employees, customers or building occupants to submit maintenance requests online through a customizable, branded request portal. 
    • Duplication Checker: Alert submitters to possible duplicate requests. Automatically provide details for existing requests, including building, room and issue information, to reduce duplicates. 
    • Sticky Notes: List custom notes for scheduled preventive maintenance on the request form page, such as shutting off water lines at a specific date and time, to avoid unnecessary maintenance requests. 
  • Work Order Management: Create, review and manage work orders in a single space. Edit and approve requests to automatically transition them into open work orders. 
    • Signature & Timestamp: Add name, date and time to work orders when making changes or tracking progress with the click of a single button based on the individual user profile editing the work order. 
    • Audit Log: Track every change ever made to work orders — with or without signature and timestamp notes — including user, date and time directly in work order histories. 
    • Push Notifications: Set up push notifications for individuals based on task type and location to automatically alert the correct employees about new work orders. 
  • Preventive Maintenance: Create and schedule unlimited preventive maintenance tasks. 
    • Scheduler: Set recurring preventive maintenance schedules. Use list and calendar views to filter preventive maintenance tasks by various parameters, such as date, type, location and asset. 
    • Templates: Build preventive maintenance schedules using pre-built or custom templates. 
    • Triggers: Set time-based preventive maintenance triggers to automatically schedule tasks and assign technicians or third-party vendors. 
    • Multi-Facility Master Schedules: Develop a master preventive maintenance schedule for multiple facilities. Allow individual locations to modify and reschedule tasks. Approve or override modifications in the master schedule. 
    • Summary Questionnaires: Design custom summary questionnaires with checklists and closed- and open-ended questions. Automatically generates PDFs and attaches them to preventive maintenance tasks upon submission. 
  • Asset Management: Log and manage detailed asset records to make decisions based on useful life, recorded maintenance history, inflation percentage, replacement cost and more. 
    • Part Linking: Link parts and equipment from inventory to specific assets they’re commonly used to maintain. 
    • Downtime Tracker: Track downtime automatically for specific assets based on work orders tied to the piece of equipment. Check asset details to see the duration between when a work order opens and closes. 
    • History: Access complete asset histories, including maintenance and issues. Check frequency and type of maintenance to determine if there’s an underlying problem causing unnecessary downtime. 
    • Barcoding: Generate unique barcode stickers for all assets stored within the system. Scan barcodes using the mobile app to pull up asset information, such as maintenance history, on location. 
  • Task List: View work orders and preventive maintenance tasks together in one complete list view. Filter through various parameters to quickly find specific tasks. 
    • Customizable Fields: Enable customized, interactive fields on tasks. Set stipulations that prevent maintenance members from closing work orders and preventive maintenance tasks before filling out all fields. 
  • Employee Calendar: Users can review and manage tasks specifically assigned to their profiles through an interactive, color-coded calendar view. 
  • Reporting & Analytics: Run hundreds of predefined reports, such as task stats on average days to close work orders, or generate custom analytics. Schedule reports for any duration and assignee to automatically deliver insights to specific employees. 
    • Embedded Tableau Integration: Integrate and embed Tableau directly into the system to further assist with data analysis and decision-making. 
  • Mobile App: Access nearly all capabilities from native Android and iOS apps. Pull up and edit maintenance requests, work orders, preventive maintenance tasks, asset information and more from the field. 
  • Integrations: Integrate with Amazon’s Alexa or use Zapier and API access to build custom integrations, refining workflows to incorporate hundreds of other business platforms. 
  • 3DVR: Receive a customized, 3D virtual reality facility map including assets. Pull up real-time asset information directly within the map. 
  • Temperature Sensors: Attach temperature sensors to assets and set triggers to receive real-time notifications when asset temperatures rise out of range. Address overheating issues before they become major malfunctions. 
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Product Ranking

#29

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#20

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Analyst Rating Summary

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Preventive and Predictive Maintenance Management
Maintenance Request Management
Reports and Dashboards
Asset Management
Mobile Capabilities
Maintenance Request Management
Reports and Dashboards

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

eMaint
Maintenance Care
+ Add Product + Add Product
AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 50 95 88 98 95 90 100 78 98 45 50 90 25 70 80 100 83 79 83 61 93 53 83 67 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

78%
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User Sentiment Summary

Great User Sentiment 590 reviews
Excellent User Sentiment 165 reviews
89%
of users recommend this product

eMaint has a 'great' User Satisfaction Rating of 89% when considering 590 user reviews from 4 recognized software review sites.

93%
of users recommend this product

Maintenance Care has a 'excellent' User Satisfaction Rating of 93% when considering 165 user reviews from 2 recognized software review sites.

4.5 (128)
4.6 (78)
4.4 (294)
4.7 (87)
4.6 (159)
n/a
4.0 (9)
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Awards

SelectHub research analysts have evaluated eMaint and concluded it earns best-in-class honors for Asset Management.

Asset Management Award

Maintenance Care stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly & Adaptable: Users consistently highlight the system’s user-friendly interface and adaptability to various maintenance needs, making it suitable for different industries and company sizes.
Efficient Work Order Handling: The system streamlines maintenance tasks with its robust work order management system, from creation and assignment to tracking and completion.
Responsive Customer Support: Users praise the vendor’s responsive, helpful and knowledgeable customer service.
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Work Orders & Maintenance Requests: 87% of users who mentioned work orders and maintenance requests felt they were easy to use and improved their overall maintenance activities.
User-Friendliness: According to 91% of users, the interface is user-friendly and the system is easy to navigate.
Preventive Maintenance Scheduling: 78% of users mentioning preventive maintenance said scheduling was simple, and it holds organizations accountable to maintenance needs.
Mobile App: 100% of users mentioning the mobile app appreciated the usability and workflow similarity to the web-based application.
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Limited Reporting Flexibility: Users find the reporting configuration complex and desire more customizable options for data visualization and analysis.
Mobile App Lacks Robustness: Users report limitations with the mobile app, including restricted search capabilities, excessive scrolling and a less intuitive interface compared to the desktop version.
Advanced Features Difficult to Manage: Configuring complex functionalities and integrating new modules can be challenging, and occasional server issues or bugs after updates have been reported.
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Tasks: 56% of users mentioning tasks (both work order and preventive maintenance tasks) felt it lacked in certain areas — specifically in the ability to modify comments after creation and choose from multiple priority levels.
Asset Management: According to 60% of users who mentioned asset management capabilities, some of the tools need improvement, such as viewing images taken on the iOS app and searching for equipment.
Robustness: 60% of users mentioned that the system is too robust for their needs, and they’d like an option to pay only for the modules they use.
Reporting: According to 86% of users, reporting isn’t intuitive and user-friendly.
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eMaint is a CMMS solution designed to streamline maintenance operations, boost equipment uptime and improve overall productivity across various industries. Its user-friendly interface and adaptability make it suitable for organizations of all sizes.The system's strength lies in its comprehensive work order management, enabling efficient creation, assignment, tracking and completion of maintenance tasks.The integration of Fluke sensors and the ability to trigger data-driven work orders further enhance the platform’s proactive maintenance capabilities.Users particularly appreciate the responsive customer support, which provides timely assistance and guidance throughout the implementation.Furthermore, the mobile app, while having room for improvement, offers valuable offline access and enables technicians to manage work orders on the go.Now, no system is flawless. Some users find the reporting a bit tricky to set up, and the mobile app could use a bit of a makeover. Also, if you're diving into the more advanced features, be prepared for a bit of a learning curve.But overall, eMaint is a solid choice for anyone looking to streamline their maintenance operations. It may not be the fanciest tool out there, but it gets the job done, and its user-friendly approach and helpful support make it a valuable asset for any team.

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Maintenance Care is a robust yet user-friendly SaaS-based CMMS. When it comes to managing work orders and maintenance requests, navigating the system, scheduling preventive maintenance tasks, and using the mobile app, users' sentiments are overwhelmingly positive. Nearly every user review mentions the system's ease of use, with only a few adding that it sometimes includes too many options, making it time-consuming, if still simple. While users classified tasks, asset management, robustness and reporting as cons more often than not, a majority of those reviews still included positive comments about the respective modules. Additionally, the cons from user reviews are at slimmer margins than the pros. With scalability through unlimited user access, Maintenance Care is a great CMMS choice for any sized company with the ability to navigate and analyze complex reporting.

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