CleanTelligent vs MaintainX

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Our analysts compared CleanTelligent vs MaintainX based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

CleanTelligent Software Tool

Product Basics

CleanTelligent helps cleaning companies and services streamline the quality control process. It simplifies janitorial management for both service providers and customers.

It provides a competitive edge to building contractors and facility managers and enables people to live happier lives at home and work. It offers customizable solutions to meet the needs of contractors as well as building patrons.
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MaintainX is a cloud-based solution that helps businesses streamline and optimize their maintenance operations. It provides a centralized database for storing all information related to maintenance, including equipment and asset data, work order records, preventive maintenance schedules and more.
It also includes features for work order management, asset tracking and inventory management. It is designed to help businesses improve communication between maintenance and operations teams, reduce downtime, and improve overall equipment reliability.
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$175 Monthly
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Tailored to your specific needs
$16/User, Monthly
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Tailored to your specific needs
Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improve Quality Control: Maintain cleaning standards by streamlining the cleaning process and delivering consistent services. Reduce time spent on correcting cleaning errors and decrease labor costs. 
  • Multitasking: Create, start and close work orders from a single interface. Schedule and confirm recurring cleaning tasks. Update work order statuses and submit reports in real time. 
  • Protect Project Margins: Manage project budgets by reducing employee downtime. Automate communication between custodial managers and building patrons by providing QR codes to report cleaning statuses. 
  • Increase Productivity: Equip team members with information about jobs. Allow cleaners to close more work orders by making fewer trips to the supply closet, saving time and increasing productivity. 
  • Showcase Team Results: Create an opportunity for the janitorial team’s work to be noticed for due credit. Improve service health and the bottom line by displaying the overall impact of cleaning services on facilities. 
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  • Improve Productivity: Standardize and centralize procedures, identify and manage processes that have scope for improvement, implement changes and recapitulate the processes to improve the productivity. 
  • Improve Asset Lifecycle: Asset tracking, condition monitoring and preventive maintenance help keep assets at peak performance and extend their useful lifespan. 
  • Customized Templates: Create, digitize and save multiple templates for procedures, forms, checklists and gauge readings. 
  • Real-Time Insights: Get real-time updates on work orders, assets, parts and vehicles. Access reports to understand the current status and the availability of assets. 
  • Intuitive Interface: Manage communication, work orders, preventive maintenance and inventory in an easy-to-use interface. 
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  • Inspection Management: Analyze every inspection report and calculate cleaning trends. Identify causes of cleaning errors and use that data to implement corrective measures. 
  • Work Order Management: Streamline communication between clients, building patrons and employees by keeping everyone in the loop. Provide real-time updates to clients and cleaners about work order statuses. Ease contract fulfillment by offering direct information access to all parties involved. 
  • Job Scheduling: Schedule and manage cleaning services ahead of time. Ensure employees have access to all relevant job details and equipment to reduce employee downtime and labor costs. 
  • Mobile Surveys: Allow patrons to directly report sanitation issues to the team using QR codes to improve customer service. Offer detailed surveys on mobile devices to receive issue and satisfaction reports. 
  • Reports and Business Intelligence: Track team performance and summarize data using comprehensive reports and visually appealing graphical representations. Use data to plan and implement positive changes to cleaning processes. Improve overall service and raise employee accountability. 
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  • Asset Management: Manage equipment, vehicle, facilities and machines. Track costs, downtime and uptime, with notifications when an asset fails to assign it to an appropriate technician. Access information like work performed on asset, asset manuals, asset maintenance details and more. 
  • Reporting: Analyze costs of asset repair, parts used during maintenance, asset downtime and uptime and work order completion. View the history of individual assets on a single screen. 
  • Work Order Management: Assign and track work orders for buildings, equipment, forklifts and more. Submit work orders without having to fill out forms and check employee performance by viewing the history of work orders. Create repetitive work orders on a calendar or have the runtime basis in seconds. 
  • Communication: Easily connect members from different departments, plants, shifts and facilities with a central hub for communication instead of having a disjointed conversation over email, calls and text messages. Ensure everyone is updated and in sync with real-time communication and permanent time stamps. 
  • Compliance: Create and assign inspection procedures, forms and compliance processes to maintain OSHA and other relevant regulations. 
    • Safety Inspection: Create a repeating work order with an attached form for regular safety inspections. Set the frequency to daily, weekly and monthly to send notifications before the inspection. 
    • Audit Trails: Record date and time of inspections, attach photos, files, and signature blocks, and easily export completed inspections. 
    • Escalation Protocols: Notify the escalation team when an inspection item is flagged or fails and create and assign corrective actions. 
    • Quality Control: Measure and standardize quality control processes, identify the root cause of quality issues and deploy corrective actions throughout the organization. 
  • Mobile App: Access a real-time messaging and work order system, with the ability to upload photos to work orders to explain the problems. Prioritize and organize work orders based on urgency, viewable on a single screen. Available on Android, iOS and iPad. 
  • Inventory Management: Set a limit on the requirement of a part and get notified when stock is running low. Make capital decisions and track where the parts are used based on customized reports. Scan barcodes attached on parts and assets to add them to work orders. 
  • Preventive Maintenance: Schedule, organize, repeat and prioritize maintenance activities at a set interval. Attach a form or checklist to work orders for locations, assets, routine inspections and safety checks. 
  • Multi-Language Support: MaintainX supports English, French, Spanish, Danish, German, Italian, Japanese, Dutch, Polish, Portuguese, Czech, Romanian, Russian, Slovak, Turkish and Chinese.
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Product Ranking

#107

among all
CMMS Software

#99

among all
CMMS Software

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User Sentiment Summary

Great User Sentiment 77 reviews
Excellent User Sentiment 819 reviews
83%
of users recommend this product

CleanTelligent has a 'great' User Satisfaction Rating of 83% when considering 77 user reviews from 3 recognized software review sites.

95%
of users recommend this product

MaintainX has a 'excellent' User Satisfaction Rating of 95% when considering 819 user reviews from 3 recognized software review sites.

2.3 (3)
4.8 (212)
4.22 (37)
4.75 (318)
4.2 (37)
4.7 (289)

Awards

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MaintainX stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Work Order Management: CleanTelligent simplifies work order creation, assignment, and tracking, ensuring efficient task management and completion. The platform allows users to easily create and assign work orders, track their progress, and ensure timely resolution of maintenance issues.
Enhanced Communication and Collaboration: CleanTelligent facilitates seamless communication and collaboration among team members. The software provides tools for real-time communication, allowing users to share updates, discuss issues, and collaborate effectively to resolve maintenance tasks.
Comprehensive Reporting and Analytics: CleanTelligent offers robust reporting and analytics capabilities, providing valuable insights into maintenance operations. Users can generate detailed reports on work order history, asset performance, and other key metrics, enabling data-driven decision-making and process improvement.
Improved Asset Management: CleanTelligent helps organizations effectively manage their assets throughout their lifecycle. The platform allows users to track asset information, schedule preventive maintenance, and monitor asset performance, ensuring optimal asset utilization and reducing downtime.
Mobile Accessibility: CleanTelligent provides mobile access, enabling users to manage maintenance tasks on the go. The mobile app allows technicians to receive work orders, update task status, and access asset information from their smartphones or tablets, improving efficiency and responsiveness.
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Easy to Use: Users consistently praise MaintainX for its intuitive interface, making it easy to navigate and manage tasks, even for those unfamiliar with CMMS software.
Mobile-First Design: The mobile app is a standout feature, allowing technicians to access and complete work orders directly from their smartphones, eliminating the need for clunky desktop computers in the field.
Streamlined Workflows: MaintainX simplifies work order creation and management, enabling teams to quickly assign tasks, track progress, and ensure timely completion.
Cost-Effective: Compared to traditional CMMS solutions, MaintainX offers a more affordable pricing structure, making it accessible to businesses of all sizes.
Excellent Customer Support: Users consistently highlight the responsiveness and helpfulness of the MaintainX support team, providing timely assistance and resolving issues efficiently.
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Limited Customization: The software's rigidity can hinder tailoring it to specific workflows or unique industry needs, potentially leading to workarounds and inefficiencies.
Mobile App Shortcomings: The mobile app's functionality and user-friendliness may not meet expectations, potentially impacting field technicians' productivity and ease of use.
Reporting Limitations: Generating custom reports or extracting specific data points can be challenging, potentially hindering data analysis and decision-making.
Learning Curve: The software's interface and features may have a steeper learning curve compared to other CMMS options, potentially requiring more time and resources for user training.
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Limited Customization: Some users have found the platform's customization options to be limited, making it difficult to tailor the software to their specific needs. For example, they may not be able to create custom fields or reports that align with their unique workflows.
Steep Learning Curve: The interface can be complex and require significant time to learn, especially for users who are new to CMMS software. This can lead to frustration and slow adoption within a team.
Mobile App Issues: Some users have reported issues with the mobile app, such as slow performance or difficulty accessing certain features. This can be problematic for field technicians who rely on the app for daily tasks.
Customer Support: Some users have expressed dissatisfaction with the responsiveness and quality of customer support. This can be a major concern for businesses that rely on timely assistance to resolve issues.
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CleanTelligent emerges as a strong contender, particularly for cleaning companies and facility management services. User feedback over the past year paints a picture of a solution that prioritizes ease of use and efficient task management, but potential buyers should carefully weigh its limitations before committing. CleanTelligent's intuitive interface and streamlined workflows have resonated with users who value simplicity and efficiency. The software empowers cleaning crews and facility managers to optimize their operations, leading to improved productivity and service quality. However, some users have expressed concerns about the software's limited feature set compared to competitors like 86 Repairs, which may necessitate additional tools or workarounds for more complex tasks. Additionally, CleanTelligent's pricing structure, which can be higher than some alternatives, has been a point of contention for budget-conscious businesses. CleanTelligent's core strength lies in its ability to simplify quality control processes for cleaning companies and facility management services. Its customizable solutions cater to the specific needs of contractors and building occupants, fostering a more collaborative and efficient environment. While it may not be the most feature-rich CMMS solution on the market, its user-friendly design and focus on streamlining cleaning operations make it an ideal choice for businesses seeking a straightforward and effective way to manage their janitorial tasks and enhance service quality.

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Users rave about MaintainX's mobile-first design, which makes it easy to manage maintenance tasks on the go. The software is intuitive and user-friendly, even for those who aren't tech-savvy. Users appreciate the ability to create custom templates for procedures and checklists, which helps to standardize processes and ensure consistency. The real-time communication features are also a big hit, allowing teams to stay connected and collaborate efficiently. MaintainX is a great option for businesses that want to streamline their maintenance operations and improve communication between teams. However, some users have expressed concerns about the lack of advanced features, such as inventory management and reporting. While MaintainX is a solid choice for basic maintenance tasks, it may not be the best fit for businesses with complex needs. For example, some users have found that the reporting features are limited and don't provide the level of detail they need to make informed decisions. Additionally, some users have reported issues with the software's stability, with occasional glitches and crashes. Despite these drawbacks, MaintainX remains a popular choice for businesses looking for a simple and affordable CMMS solution. MaintainX is best suited for small to medium-sized businesses that are looking for a user-friendly and affordable CMMS solution. It's a great option for businesses that prioritize mobile access and real-time communication. However, if you need a more robust CMMS with advanced features, such as inventory management and detailed reporting, you may want to consider other options. For example, if you need to track inventory levels and manage spare parts, MaintainX may not be the best choice. However, if you're looking for a simple and easy-to-use solution for managing basic maintenance tasks, MaintainX is a great option.

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