FMX vs CHAMPS

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Our analysts compared FMX vs CHAMPS based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

FMX offers a user-friendly, cloud-based solution that simplifies the management process for asset, facilities, maintenance, fleet and scheduling activities at a range of campus types. It lets users effectively generate work orders, schedule maintenance and plan resource use, streamlining processes. Users can access it from mobile devices and configure settings as well.

A simple calendar-based interface aids scheduling, and it supports unlimited requesting users with no extra cost. It provides actionable insights into business data, organizes staff from a central portal, speeds up work order resolution and improves asset effectiveness. It offers quick customer support and training and has reported a 98% customer satisfaction rating.

Pros
  • Streamlined Workflow
  • Improved Efficiency
  • Cost Reduction
  • Enhanced Visibility
  • Data-Driven Decisions
Cons
  • Implementation Cost
  • Integration Challenges
  • User Adoption Issues
  • Limited Customization
  • Data Security Concerns
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CHAMPS Software is a comprehensive CMMS solution designed to streamline maintenance operations, enhance asset reliability and optimize costs.

Key features include work order management, preventive maintenance scheduling, inventory control, procurement and workforce control.

It empowers data-driven decision-making through condition-based monitoring, maintenance checklists, meter readings, customizable dashboards and comprehensive reports.

While it receives positive feedback for its functionality and flexibility, potential users should know some limitations. It lacks AI-based capabilities like automated fault detection and demand forecasting and doesn’t offer a global search function.

The vendor typically follows a subscription-based pricing model, with fees varying based on the number of users and additional features required. While the base subscription covers core functionalities, add-on modules or advanced features may incur extra costs.

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$59/User, Monthly
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$50/User, Monthly, License Fee
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On-Premise
Mobile
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Mobile

Product Assistance

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Live Online
Videos
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Email
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Knowledge Base
24/7 Live Support
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Product Insights

  • Streamline Work Orders: Users of all access levels can log in to create work order requests. Assign, monitor and resolve them in order of importance or based on when they were requested, simultaneously tracking costs and time spent on individual orders.
  • Planned Maintenance Scheduling: Plan maintenance operations based on time and meter readings throughout the organization with the help of a maintenance scheduler. This helps reduce unplanned maintenance and sends reminders when tasks are due to keep operations running smoothly.
  • Prevent Event Scheduling Conflicts: Streamline event scheduling tasks, set events to recur or use the drag-and-drop function to easily create event schedules.
  • Coordinate Fleets: Assign drivers, vehicles and schedules, keep track of vehicles, ensure proper staffing and monitor assets.
  • QR Code Asset Management: Generate a unique QR code for each asset and pull up instantaneous information on an asset’s history, warranty, repairs and more by scanning the codes on mobile phones.
  • Cost-Effective Management: Facilitate efficient asset management that saves money in unexpected repairs, minimizes catastrophic failures due to aging equipment, ensures accurate staffing and more.
  • Flexible Access: Accessibility from any mobile device helps users stay up to date with new requests and changes.
  • Effectively Track Inventory: Link work orders and PM tasks with inventory to keep track of quantities and receive instant notifications when an item is running low.
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  • Streamline Work Order Management: The system scored 100 in our analysis for work order management capabilities (better than other solutions like Maintenance Care and MPulse).
  • Optimize Maintenance Scheduling: Quaker Oats was able to better define and schedule downtimes for maintenance activities, leading to a 27% increase in schedule usage across the plant.
  • Enhance Operational Efficiency and Adaptability: The system’s flexibility and customizability allowed Hershey Park to streamline maintenance operations, improve asset management and seamlessly integrate with existing financial systems, all while adapting to the unique needs of a large amusement park and scaling across different departments.
  • Save Costs and Optimize Inventory Levels: The solution’s inventory control and purchasing functionalities allowed the City of Tallahassee to effectively manage spare parts inventory, track usage against equipment repairs and streamline the procurement process, resulting in cost savings and optimized inventory levels.
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  • Work Order Management: Streamline request submission and resolution by letting every employee log in to the system and create a work order request. It’s easy to track expenses and labor hours, as well as assign requests to individual technicians and monitor through to completion.
  • Maintenance Scheduling: The intuitive color-coded calendar helps schedule recurring or one-time maintenance and manage inspections, audits, compliance and other tasks. It sends automated reminders when recurring maintenance is due.
  • Reporting and Analytics: Identify trends, plan capacity, validate new projects, make smart equipment purchases and determine the best time for capital improvements with customizable dashboards and reports. These visualizations make it easy to collaborate and make data-driven decisions.
  • Calendar-Based Architecture: Everything is built around a central color-coded calendar, making interaction simple and convenient for users of all technical levels.
  • Inventory Management: Easily track and monitor each asset, spare part or other inventory item using QR codes.
  • Fleet Management: Schedule drivers and monitor vehicle repairs.
  • Single Sign-On: Log in once and navigate anywhere within the platform when it’s integrated with a directory system.
  • Asset and Equipment Management: Get insight into asset performance and identify the ones that incur loss and more.
  • Facility Cleaning Management: Support cleaning, sanitization and other protocols stated by health officials to ensure the safety of building occupants.
  • Facility Scheduling: Avoid double-booking of rooms and resources, and coordinate meetings and events with improved visibility.
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  • Maintenance: Streamline your maintenance workflows to reduce equipment downtime and eliminate unforeseen hazards.
    • Equipment: Create detailed equipment profiles with specifications, purchase info, warranty and maintenance history. Tailor them by creating custom fields to capture specific data points. Choose from various field types (text, numeric, date, dropdown, etc.) to suit your organization's specific needs. Organize assets by location, type or department.
    • Preventive Maintenance: Create and maintain a centralized library of standardized maintenance tasks with detailed procedures. Schedule routine tasks like inspections or lubrications to occur at regular intervals (e.g. operating hours or on specific dates). Auto-reserve and assign labor, parts, materials and permits for scheduled maintenance tasks.
    • Work Order Management: Employ various work order types (emergency, short form or blanket) with pre-set workflows. Enforce spending approval limits for work order initiation.
    • Scheduling: Schedule tasks across multiple days to plan your resources effectively and make sure nothing falls through the cracks. Keep tabs on who's available and when, ensuring that you're not overloading your team. The backlog window gives you a bird's-eye view of all your pending tasks, sorted by priority.
    • Job Plan: Create detailed job plans outlining steps, materials, tools and resources for specific tasks. You can save it as a template to use for similar tasks. Attach manuals, diagrams or even videos to give your technicians all the info they need. Easily turn your job plans into work orders, or use them to schedule regular maintenance tasks.
    • Meter Reading: Track all sorts of things like how many miles your truck has driven, how hot your machines are running or how many units they've produced. Set specific trigger points for each meter, so that when a value reaches a certain threshold, it automatically triggers a corresponding preventive maintenance task.
  • Workforce Management: Keep track of your employees' info, skills, and even their emergency contacts. Set up training programs, see who's certified and make sure everyone's up-to-date. Get reports that show you how your team is doing, where you can improve and how to get the most out of your workforce.
  • Time Card: Allow employees to record their labor time, which can be charged to specific work orders, projects or accounts. There's a handy interface for clerks to manually enter time data, and it even checks for errors before submitting.
  • Inventory: Access a real-time view of inventory quantities across your entire organization or at specific plant locations.
    • Parts and Inventory: Every part you purchase gets its unique code (SKU). You can classify SKUs as miscellaneous (like shipping costs), inventoried (things you stock) or receivable (items on order). Define units of measure for each SKU and set up conversions so you can buy in bulk and track usage in smaller units.
    • Valuation Method: Select the best method for your business, whether it's FIFO (first in, first out) or LIFO (last in, first out).
    • Material Request: Need parts for a job? Create a material request to reserve everything you need, all in one place. No need to request each part individually. Bundle them all into one request to save time. Make sure your requests are linked to the correct site by setting up default company and location settings for your users.
    • Bill of Materials: Create different BOMs to meet your specific needs, whether it's for equipment maintenance, repair jobs or even product manufacturing. Manage how items are added to your BOMs, ensuring accuracy and preventing unauthorized changes.
  • Procurement: Handle the entire procurement cycle, starting from initial requests (requisitions) to final payments.
    • Purchase Order: Customize the approval process to fit your company's rules, so you always know who's signing off on what. Compare your purchase order, the goods you receive and the supplier's invoice to make sure everything matches up. If you need to modify a PO after it's been issued, the system makes it easy to create and track change orders.
    • Vendor Management: Keep track of all your vendors' info, from their addresses to who their sales reps are. Group vendors by location, product type they sell, or any other way that makes sense for your business. Set up templates to capture supplier details quickly.
    • Accounts Payable: Pay vendors by check and wire or electronic transfer. See which invoices are due and when to manage your cash flow. Automatically calculate sales and taxes, including VAT and GST, so you don't have to worry about getting the numbers wrong.
  • Mobile: Access data from anywhere, anytime from mobile devices.
    • Barcode Scanning: Simply point your phone's camera at a barcode on equipment, a part or even a work order to pull up all the relevant details.
    • Dashboard: You get a personalized view of the most important information for your role, like open work orders, upcoming tasks or inventory alerts.
    • Real-Time Tracking: You can see who's working on what, how long tasks are taking and if any issues are cropping up.
    • Document Approval: Need to approve a work order or purchase request? No need to go back to your desk. You can do it right from your phone.
    • Offline Access: This is essential if your team works in areas with spotty reception. They can still access and update work orders, capture data, and even take photos or videos. Once they're back in range, everything syncs up automatically.
  • Optional Modules: You can access additional modules to make the best use of the system.
    • Lockout/Tagout: If multiple jobs need the same breaker locked out, there's no need for a sea of tags. The system smartly links them, so one tag covers multiple tasks. It also stores step-by-step instructions for locking out different equipment types, so workers don't have to rely on memory or outdated manuals.
    • Project Tracking: Need to distinguish between a pump repair and a roof leak? The system lets you assign specific codes to different project types, making it easy to filter and sort them later. The conveyor belt replacement is halfway done? Just update the project in the app, and you'll see a visual representation of its progress, like a bar graph filling up.
    • Calibration: It's easy to forget when a tool needs calibration, especially if you have hundreds of them. You can set up reminders based on pre-defined schedules or usage to ensure nothing falls through the cracks. Not just anyone can calibrate a precision instrument. The system tracks technician qualifications, ensuring you assign the right person for the task.
    • Condition Reporting: Whether you're an operator, technician or manager, if you see something amiss, you can easily create a condition report. You can describe the issue (leaky pipe or foundation damage), location and any potential risks. A single report can spawn multiple actions including repair work orders and evaluations to assess the root cause.
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Product Ranking

#5

among all
CMMS Software

#22

among all
CMMS Software

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Analyst Rating Summary

77
88
0
0
71
88
79
100
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Maintenance Request Management
Preventive and Predictive Maintenance Management
Reports and Dashboards
Inventory Management
Maintenance Request Management
Preventive and Predictive Maintenance Management
Purchase Orders Management
Resource Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

FMX
CHAMPS
+ Add Product + Add Product
AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 0 71 79 100 81 80 98 78 91 60 33 79 0 88 100 100 91 89 100 100 99 100 98 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

67%
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33%
28%
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72%

User Sentiment Summary

Excellent User Sentiment 418 reviews
Great User Sentiment 51 reviews
94%
of users recommend this product

FMX has a 'excellent' User Satisfaction Rating of 94% when considering 418 user reviews from 2 recognized software review sites.

84%
of users recommend this product

CHAMPS has a 'great' User Satisfaction Rating of 84% when considering 51 user reviews from 4 recognized software review sites.

4.8 (7)
4.5 (6)
4.7 (411)
4.1 (41)
n/a
4.3 (3)
n/a
5.0 (1)

Awards

FMX stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated CHAMPS and concluded it deserves the award for the Best Overall CMMS Software available today and earns best-in-class honors for Inventory Management, Purchase Orders Management, Reports and Dashboards, Resource Management and Work Order Management.

Analysts' Pick Award
Inventory Management Award
Purchase Orders Management Award
Reports and Dashboards Award
Resource Management Award
Work Order Management Award

Synopsis of User Ratings and Reviews

Easy to Use: 95% of users who mention usability said that FMX has a user-friendly interface and intuitive features.
Customer Service: Customer service is patient and helpful according to every reviewer mentioning support.
Bookings: FMX lets users track free slots to avoid multiple bookings, according to every review referring to this feature.
Calendar: 70% of users mentioning this feature observed that it helped them plan and schedule events without any clutter.
Field Customization: 90% of reviewers referring to this feature asserted that customization of fields in different categories enables them to organize work efficiently.
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Robust Preventive and Predictive Maintenance Capabilities: Excels in condition-based monitoring, maintenance checklists and meter readings.
Good Resource Management Tools: Offers superior labor, material cost, certification, and time tracking compared to FTMaintenance and MPulse.
Data-Driven Decision Making: Enables custom dashboards/reports, scheduled reporting, data export (PDF, Excel, CSV), and role-based access.
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Reports: It doesn’t offer real-time reports, as observed by 70% of users who mention reporting.
No Mobile App: All reviewers who refer to this aspect felt the need for a mobile application.
Work Updates: The system doesn’t send email updates or alerts once a work order is booked or completed, according to 75% of users who referred to this feature.
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Lack of AI-Based Capabilities: The system doesn’t offer any AI-based capabilities like automated fault detection, AI-powered analytics and demand forecasting.
No Global Search Function: Lacks a unified search bar for assets, tasks, parts, purchase orders and vendors.
Compatibility Issues: Integrating your CMMS platform with existing enterprise systems like ERP or CRM can be challenging, causing data consistencies.
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FMX, a facilities management (FM) software, received mixed reviews in 2023. Users lauded its ability to streamline communication, allowing for both maintenance and technology requests within the same system. This one-stop shop approach eliminates the need for juggling multiple platforms, improving efficiency and reducing frustration. However, some reviewers noted that FMX can be challenging to navigate, especially for new users. This lack of user-friendliness can hinder adoption and slow down workflows. Additionally, the "on behalf of" field caused confusion, with some staff members unnecessarily adding their own names, potentially impacting reporting accuracy. While FMX faces competition in the FM software market, its ability to facilitate two-way communication between users and the system sets it apart. Imagine a tenant encountering a faulty air conditioner. With FMX, they can submit a maintenance request directly through the system, eliminating the need for phone calls or emails. This not only saves time but also provides a clear record of the issue for maintenance personnel. FMX might be best suited for organizations with a strong IT support team that can assist with initial setup and user training. Its communication capabilities can be particularly valuable for businesses with geographically dispersed teams or those managing multiple facilities.

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CHAMPS Software is a comprehensive CMMS solution that helps businesses streamline maintenance operations and enhance asset reliability.The system excels in work order management and maintenance scheduling, as evidenced by its high score in our analysis and success stories from clients like Quaker Oats.It has proven to be adaptable and efficient, meeting the diverse needs of industries ranging from utilities and construction to entertainment and food and beverage.Despite the system offering high customizability, it does have some limitations. The absence of AI-powered features and a comprehensive search function might be a drawback for some users.Additionally, its subscription-based pricing, while eliminating large upfront costs, translates to ongoing expenses that you should consider when evaluating the overall value.

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