Brightly vs Tikkit

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Our analysts compared Brightly vs Tikkit based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Brightly Software Tool

Product Basics

Brightly offers a comprehensive software solution designed to streamline maintenance management tasks, particularly through its robust Computerized Maintenance Management System (CMMS). This platform is ideal for organizations that require meticulous asset management, such as educational institutions, healthcare facilities, and manufacturing plants. The software excels in automating work orders, scheduling preventive maintenance, and tracking asset lifecycles, which significantly enhances operational efficiency.

Users appreciate the intuitive interface and the ability to generate detailed reports, which aid in data-driven decision-making. The software's mobile accessibility ensures that maintenance teams can update tasks in real-time, fostering better communication and quicker response times. Brightly's pricing is typically subscription-based, with costs varying depending on the number of users and the specific features required, making it a flexible option for both small and large enterprises.

Compared to similar products, Brightly is often praised for its user-friendly design and reliable customer support, which contribute to a smoother implementation process and ongoing user satisfaction.

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Tikkit is a web-based solution that helps manage work requests and orders, preventive maintenance and vendor tasks, allowing companies to improve return on investment. It focuses on asset management for the real-estate industry, with an occupant portal that helps streamline communication processes. It offers a free trial period so users can experience the customization, features and adaptability before committing.
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$45 Monthly
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$59 Monthly
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Product Assistance

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Product Insights

  • Increased Efficiency: Automate routine maintenance tasks, reducing manual effort and freeing up time for more critical activities.
  • Cost Savings: Optimize resource allocation and reduce downtime, leading to significant cost reductions in maintenance operations.
  • Improved Compliance: Ensure adherence to industry regulations and standards by maintaining accurate records and timely inspections.
  • Enhanced Asset Lifespan: Regular maintenance schedules help extend the life of equipment, delaying the need for costly replacements.
  • Data-Driven Decisions: Leverage comprehensive analytics to make informed decisions about asset management and maintenance strategies.
  • Real-Time Monitoring: Track the status of tasks and assets in real-time, allowing for immediate action on critical issues.
  • Better Team Collaboration: Centralize communication and task assignments, ensuring all team members are on the same page.
  • Scalability: Easily scale operations as your organization grows, without the need for significant additional resources.
  • Customizable Workflows: Tailor workflows to match your specific operational needs, enhancing overall productivity.
  • Reduced Downtime: Proactively address potential issues before they lead to equipment failure, minimizing operational disruptions.
  • Enhanced Safety: Maintain a safer work environment by ensuring all equipment is properly maintained and functioning correctly.
  • Resource Optimization: Allocate resources more effectively by understanding usage patterns and maintenance needs.
  • Historical Data Access: Access detailed maintenance histories to identify trends and improve future planning.
  • Mobile Accessibility: Manage tasks and access information from anywhere, increasing flexibility and responsiveness.
  • Vendor Management: Streamline interactions with vendors, ensuring timely procurement and service delivery.
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  • Work Mobile: Create and assign work orders, communicate with occupants and vendors, and manage occupant requests and leads on a single interface at any time and any place. 
  • Stay in the Loop: Get notified by email or text messages when a comment is added, a label is changed or a technician makes any other updates. 
  • Integrate With Email: Receive, manage and track work orders via email, syncing across devices, secure work order email messages using location-based tracking,and communicate with occupants and vendors via email without asking them to install or log in to a system.  
  • Streamline Communication: Communicate with occupants and vendors through email or the web, based on the mode of communication used for a request. They can communicate through comments left on work orders to receive specific requirements. 
  • Boost ROI: Save more on operating expenses and improve time-to-resolution with PM scheduling and maintenance. 
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  • Work Order Management: Streamlines the creation, assignment, and tracking of work orders to ensure timely completion and accountability.
  • Asset Management: Provides a comprehensive database to track and manage the lifecycle of assets, from acquisition to disposal.
  • Preventive Maintenance Scheduling: Automates the scheduling of routine maintenance tasks to prevent equipment failures and extend asset life.
  • Inventory Management: Monitors stock levels, manages reordering processes, and tracks usage to maintain optimal inventory levels.
  • Mobile Access: Offers a mobile app that allows technicians to access work orders, update statuses, and log information in real-time from the field.
  • Reporting and Analytics: Generates detailed reports and dashboards to provide insights into maintenance activities, asset performance, and operational efficiency.
  • Vendor Management: Facilitates the management of vendor information, contracts, and performance to streamline procurement and service processes.
  • Integration Capabilities: Supports integration with other enterprise systems such as ERP, accounting, and procurement software to ensure seamless data flow.
  • Customizable Workflows: Allows users to tailor workflows to match specific organizational processes and requirements.
  • Compliance Tracking: Helps organizations adhere to regulatory standards by tracking compliance-related activities and documentation.
  • Budgeting and Cost Tracking: Enables detailed tracking of maintenance costs and budgeting to improve financial planning and control.
  • Service Request Portal: Provides a user-friendly portal for submitting and tracking service requests, enhancing communication between maintenance teams and requesters.
  • Condition Monitoring: Integrates with IoT devices and sensors to monitor the condition of critical assets in real-time, enabling predictive maintenance strategies.
  • GIS Integration: Incorporates Geographic Information System (GIS) data to visualize asset locations and maintenance activities on a map.
  • Training and Support: Offers comprehensive training resources and customer support to ensure users can effectively utilize the software.
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  • Preventive Maintenance Scheduling: Offers a calendar or daisy-chained templates to send maintenance reminders in a series based on due dates. Set up PM plans with repeating requests and automatically label and clean up pending PMs in the backlog. 
  • Vendor Management: Allows vendors a complete and consolidated view of work orders. They can directly contact using comments and images through work orders or emails. 
  • Occupant Portal: Helps capture occupant requests for service and send update notifications on the progress of tenant requests. Capabilities include scheduling vendor visits through a centralized system, setting up an occupant-facing website and providing access to reports of previous work orders. 
  • Time and Cost Tracking: Tracks the total cost and time allocated on asset maintenance and work requests to facilitate repair/replace decisions. Invoice for billable expenses while managing non-billable items. Customizable cost categories keep track of the expense of each category, while time tracking shows at a granular level which activities and locations require the most work hours. 
  • Asset Management: Stores asset manuals, parts lists, make, model, serial number and more on a centralized platform. Logs maintenance history, the total cost of assets, warranties, and acquisition and decommissioning dates. 
  • Reports: Uncover frequent problems through tracking issues by type, time to respond and time to resolution.Customize reports to work requests or work orders. Focus on chronic and repetitive issues and make the necessary decisions to either repair or replace. 
  • Work Order: Create work orders and assign them to staff or outsourced vendors on a single interface. Additionally: 
    •  Customize the request types to specific locations. 
    •  Write notes only visible to designated users and the vendor. 
    •  View work orders by status, owner type and priority. 
    •  Attach images and documents, as well as add cost. 
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Product Ranking

#52

among all
CMMS Software

#75

among all
CMMS Software

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User Sentiment Summary

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Excellent User Sentiment 93 reviews
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95%
of users recommend this product

Tikkit has a 'excellent' User Satisfaction Rating of 95% when considering 93 user reviews from 3 recognized software review sites.

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4.3 (7)
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4.77 (43)
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4.8 (43)

Awards

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Tikkit stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simplified Maintenance: Brightly streamlines maintenance tasks, making it easier for teams to manage work orders, track assets, and schedule preventative maintenance.
Improved Asset Oversight: Users praise Brightly for its comprehensive asset management capabilities, enabling them to track asset history, maintenance logs, and performance data, leading to better decision-making and resource allocation.
Data-Driven Insights: Brightly's reporting and analytics features provide users with valuable insights into their maintenance operations, helping them identify trends, optimize maintenance schedules, and reduce downtime.
Excellent Support System: Users consistently highlight Brightly's responsive and knowledgeable customer support team as a major advantage, ensuring they receive timely assistance when needed.
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Easy to Use: Users praise Tikkit for its user-friendly interface, finding it simple to navigate and understand, even for those unfamiliar with CMMS software.
Mobile Accessibility: The mobile app receives positive feedback for its convenience, allowing technicians to access work orders and update information from any location.
Improved Communication: Tikkit facilitates better communication between maintenance teams and other departments, streamlining workflows and reducing downtime.
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Difficult Setup: Users have reported that the initial setup of Brightly CMMS can be complicated and time-consuming, especially for those unfamiliar with similar systems.
High Cost: Brightly may be considered expensive compared to other CMMS options, potentially making it less accessible for smaller businesses or organizations with limited budgets.
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Limited Customization: Users have expressed frustration over the inflexibility of Tikkit's platform, particularly when it comes to tailoring the software to their specific needs. For example, some users have reported difficulties in customizing reports or creating unique workflows.
Mobile App Functionality: While Tikkit does offer a mobile app, some users have found its functionality to be lacking compared to the desktop version. This can be a significant drawback for technicians who rely on mobile devices for their work.
Customer Support Response Times: Some users have reported experiencing delays in receiving support from Tikkit. This can be particularly frustrating when dealing with urgent technical issues that require immediate attention.
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Is Brightly truly a shining star in the world of asset management software? Reviews suggest it generally lives up to its name. Users consistently praise Brightly’s user-friendly interface, finding it refreshingly intuitive compared to some competitors with clunky systems. They also appreciate the software’s robust features, particularly its comprehensive asset tracking, which allows them to meticulously monitor the location and condition of their valuable assets. Another standout feature is the maintenance scheduling, which empowers businesses to proactively manage maintenance tasks and minimize downtime. However, some users find the initial setup somewhat complex, requiring a significant time investment to get everything configured just right. Additionally, the cost can be prohibitive for smaller organizations, potentially pricing them out of the market. Overall, Brightly seems best suited for medium to large organizations with the resources to navigate the initial setup and budget for the software’s cost. Its powerful features, particularly in asset tracking and maintenance scheduling, can significantly benefit those seeking to streamline operations and enhance asset management efficiency. However, smaller organizations on a tight budget might need to explore more cost-effective alternatives, despite Brightly's impressive capabilities.

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User reviews from the past year paint a mixed picture. Some users praise Tikkit for its intuitive interface and robust features, particularly its task management system, which allows for easy prioritization and tracking of tasks. Others, however, find the software clunky and difficult to navigate, citing a steep learning curve. A common thread in positive reviews is Tikkit's ability to streamline workflows and improve team collaboration, with users highlighting the centralized platform as a key differentiator that sets it apart from competitors like Asana and Trello. Conversely, negative reviews often point to a lack of flexibility and customization options, making it challenging to adapt the software to specific needs. Overall, Tikkit seems best suited for teams and organizations seeking a comprehensive task management solution with a strong emphasis on collaboration. Its centralized platform and intuitive task management system can be valuable assets for streamlining workflows and improving team productivity. However, its lack of flexibility and customization options may make it a less suitable choice for users with more specialized needs or those who prefer a higher degree of control over their software.

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