Home > CMMS Software > Brightly > Brightly vs Maintenance Care

Brightly vs Maintenance Care

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Our analysts compared Brightly vs Maintenance Care based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Brightly Software Tool
Maintenance Care Software Tool
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Product Basics

Analyst Rating

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Detailed Analysis

User Sentiment

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( Reviews)

Analyst Rating

75 Detailed Analysis

User Sentiment

Excellent User Sentiment (165 Reviews)

Brightly offers a comprehensive software solution designed to streamline maintenance management tasks, particularly through its robust Computerized Maintenance Management System (CMMS). This platform is ideal for organizations that require meticulous asset management, such as educational institutions, healthcare facilities, and manufacturing plants. The software excels in automating work orders, scheduling preventive maintenance, and tracking asset lifecycles, which significantly enhances operational efficiency.

Users appreciate the intuitive interface and the ability to generate detailed reports, which aid in data-driven decision-making. The software's mobile accessibility ensures that maintenance teams can update tasks in real-time, fostering better communication and quicker response times. Brightly's pricing is typically subscription-based, with costs varying depending on the number of users and the specific features required, making it a flexible option for both small and large enterprises.

Compared to similar products, Brightly is often praised for its user-friendly design and reliable customer support, which contribute to a smoother implementation process and ongoing user satisfaction.

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Maintenance Care is a SaaS solution built on a foundation of work order management, preventive maintenance and asset tracking. It’s designed to manage tasks in three steps and includes various integration capabilities to expand workflow options.

It supports unlimited user profiles, providing the flexibility to rope in departments outside of maintenance, such as accounting, for company-wide visibility into asset and maintenance costs and data.

Pros
  • Tracks Work Orders
  • Improves Efficiency
  • Reduces Downtime
  • Cost Savings
  • Data-Driven Decisions
 Cons
  • Initial Set-Up Time
  • User Training Needed
  • Data Entry Burden
  • Software Cost
  • Integration Challenges
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$45 Monthly
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$100 Monthly
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Nationwide
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Product Assistance

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Product Insights

  • Increased Efficiency: Automate routine maintenance tasks, reducing manual effort and freeing up time for more critical activities.
  • Cost Savings: Optimize resource allocation and reduce downtime, leading to significant cost reductions in maintenance operations.
  • Improved Compliance: Ensure adherence to industry regulations and standards by maintaining accurate records and timely inspections.
  • Enhanced Asset Lifespan: Regular maintenance schedules help extend the life of equipment, delaying the need for costly replacements.
  • Data-Driven Decisions: Leverage comprehensive analytics to make informed decisions about asset management and maintenance strategies.
  • Real-Time Monitoring: Track the status of tasks and assets in real-time, allowing for immediate action on critical issues.
  • Better Team Collaboration: Centralize communication and task assignments, ensuring all team members are on the same page.
  • Scalability: Easily scale operations as your organization grows, without the need for significant additional resources.
  • Customizable Workflows: Tailor workflows to match your specific operational needs, enhancing overall productivity.
  • Reduced Downtime: Proactively address potential issues before they lead to equipment failure, minimizing operational disruptions.
  • Enhanced Safety: Maintain a safer work environment by ensuring all equipment is properly maintained and functioning correctly.
  • Resource Optimization: Allocate resources more effectively by understanding usage patterns and maintenance needs.
  • Historical Data Access: Access detailed maintenance histories to identify trends and improve future planning.
  • Mobile Accessibility: Manage tasks and access information from anywhere, increasing flexibility and responsiveness.
  • Vendor Management: Streamline interactions with vendors, ensuring timely procurement and service delivery.
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  • Streamline Work Orders: Generate work orders automatically by modifying and approving maintenance requests. Include due dates and assignees while approving requests to schedule work orders. 
  • Centralize Asset Data: Store extensive details in asset profiles to track critical information in one place. Track manufacturing details, purchase dates, life expectancy, ROI data, depreciation and more for any asset logged in the system. 
  • Derive Valuable Insights: Turn maintenance and asset records into actionable insights through scheduled or ad-hoc reporting. Set delivery options while scheduling reports to automatically provide managers and key stakeholders with the data they need. 
  • Mobilize Technicians: Empower maintenance technicians with system access from anywhere. Enable them to pull up asset information, including manufacturer, model, maintenance history, available parts and more, on-site. 
  • Customize Workflows: Set up work order and preventive maintenance tasks with custom fields and triggers to create automations and restrictions. 
  • Avert Equipment Failure: Schedule maintenance and receive automated reminders. Stay on top of preventive vs. run-to-failure maintenance to avoid equipment failure and extend asset life spans. 
  • Regulate Contracts: Digitally store, manage and retrieve contracts using vendor and customer management capabilities. Sort through contracts in list views to quickly identify ending contracts and regulate renewals. 
  • Scale Any Time: Take advantage of unlimited user profiles to scale operations up or down as needed. 
  • Expand Capabilities: Integrate several third-party applications with out-of-the-box compatibility or create custom integrations through API access to connect maintenance data with other business operations. 
  • Enhance Security: Keep confidential information safe with various back-end protocols like data-at-rest encryption and custom session timeout management. Configure varying security protocols for location- and role-based access. 
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  • Work Order Management: Streamlines the creation, assignment, and tracking of work orders to ensure timely completion and accountability.
  • Asset Management: Provides a comprehensive database to track and manage the lifecycle of assets, from acquisition to disposal.
  • Preventive Maintenance Scheduling: Automates the scheduling of routine maintenance tasks to prevent equipment failures and extend asset life.
  • Inventory Management: Monitors stock levels, manages reordering processes, and tracks usage to maintain optimal inventory levels.
  • Mobile Access: Offers a mobile app that allows technicians to access work orders, update statuses, and log information in real-time from the field.
  • Reporting and Analytics: Generates detailed reports and dashboards to provide insights into maintenance activities, asset performance, and operational efficiency.
  • Vendor Management: Facilitates the management of vendor information, contracts, and performance to streamline procurement and service processes.
  • Integration Capabilities: Supports integration with other enterprise systems such as ERP, accounting, and procurement software to ensure seamless data flow.
  • Customizable Workflows: Allows users to tailor workflows to match specific organizational processes and requirements.
  • Compliance Tracking: Helps organizations adhere to regulatory standards by tracking compliance-related activities and documentation.
  • Budgeting and Cost Tracking: Enables detailed tracking of maintenance costs and budgeting to improve financial planning and control.
  • Service Request Portal: Provides a user-friendly portal for submitting and tracking service requests, enhancing communication between maintenance teams and requesters.
  • Condition Monitoring: Integrates with IoT devices and sensors to monitor the condition of critical assets in real-time, enabling predictive maintenance strategies.
  • GIS Integration: Incorporates Geographic Information System (GIS) data to visualize asset locations and maintenance activities on a map.
  • Training and Support: Offers comprehensive training resources and customer support to ensure users can effectively utilize the software.
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  • Maintenance Requests: Use a desktop shortcut or mobile app to quickly access and submit maintenance request forms. Provide access to employees or other facility occupants to receive requests from outside the maintenance department. 
    • Request Form: Enable employees, customers or building occupants to submit maintenance requests online through a customizable, branded request portal. 
    • Duplication Checker: Alert submitters to possible duplicate requests. Automatically provide details for existing requests, including building, room and issue information, to reduce duplicates. 
    • Sticky Notes: List custom notes for scheduled preventive maintenance on the request form page, such as shutting off water lines at a specific date and time, to avoid unnecessary maintenance requests. 
  • Work Order Management: Create, review and manage work orders in a single space. Edit and approve requests to automatically transition them into open work orders. 
    • Signature & Timestamp: Add name, date and time to work orders when making changes or tracking progress with the click of a single button based on the individual user profile editing the work order. 
    • Audit Log: Track every change ever made to work orders — with or without signature and timestamp notes — including user, date and time directly in work order histories. 
    • Push Notifications: Set up push notifications for individuals based on task type and location to automatically alert the correct employees about new work orders. 
  • Preventive Maintenance: Create and schedule unlimited preventive maintenance tasks. 
    • Scheduler: Set recurring preventive maintenance schedules. Use list and calendar views to filter preventive maintenance tasks by various parameters, such as date, type, location and asset. 
    • Templates: Build preventive maintenance schedules using pre-built or custom templates. 
    • Triggers: Set time-based preventive maintenance triggers to automatically schedule tasks and assign technicians or third-party vendors. 
    • Multi-Facility Master Schedules: Develop a master preventive maintenance schedule for multiple facilities. Allow individual locations to modify and reschedule tasks. Approve or override modifications in the master schedule. 
    • Summary Questionnaires: Design custom summary questionnaires with checklists and closed- and open-ended questions. Automatically generates PDFs and attaches them to preventive maintenance tasks upon submission. 
  • Asset Management: Log and manage detailed asset records to make decisions based on useful life, recorded maintenance history, inflation percentage, replacement cost and more. 
    • Part Linking: Link parts and equipment from inventory to specific assets they’re commonly used to maintain. 
    • Downtime Tracker: Track downtime automatically for specific assets based on work orders tied to the piece of equipment. Check asset details to see the duration between when a work order opens and closes. 
    • History: Access complete asset histories, including maintenance and issues. Check frequency and type of maintenance to determine if there’s an underlying problem causing unnecessary downtime. 
    • Barcoding: Generate unique barcode stickers for all assets stored within the system. Scan barcodes using the mobile app to pull up asset information, such as maintenance history, on location. 
  • Task List: View work orders and preventive maintenance tasks together in one complete list view. Filter through various parameters to quickly find specific tasks. 
    • Customizable Fields: Enable customized, interactive fields on tasks. Set stipulations that prevent maintenance members from closing work orders and preventive maintenance tasks before filling out all fields. 
  • Employee Calendar: Users can review and manage tasks specifically assigned to their profiles through an interactive, color-coded calendar view. 
  • Reporting & Analytics: Run hundreds of predefined reports, such as task stats on average days to close work orders, or generate custom analytics. Schedule reports for any duration and assignee to automatically deliver insights to specific employees. 
    • Embedded Tableau Integration: Integrate and embed Tableau directly into the system to further assist with data analysis and decision-making. 
  • Mobile App: Access nearly all capabilities from native Android and iOS apps. Pull up and edit maintenance requests, work orders, preventive maintenance tasks, asset information and more from the field. 
  • Integrations: Integrate with Amazon’s Alexa or use Zapier and API access to build custom integrations, refining workflows to incorporate hundreds of other business platforms. 
  • 3DVR: Receive a customized, 3D virtual reality facility map including assets. Pull up real-time asset information directly within the map. 
  • Temperature Sensors: Attach temperature sensors to assets and set triggers to receive real-time notifications when asset temperatures rise out of range. Address overheating issues before they become major malfunctions. 
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Product Ranking

#52

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#20

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Maintenance Care
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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 25 70 80 100 83 79 83 61 93 53 83 67 0 25 50 75 100
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User Sentiment Summary

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Excellent User Sentiment 165 reviews
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93%
of users recommend this product

Maintenance Care has a 'excellent' User Satisfaction Rating of 93% when considering 165 user reviews from 2 recognized software review sites.

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4.6 (78)
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4.7 (87)

Awards

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Maintenance Care stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simplified Maintenance: Brightly streamlines maintenance tasks, making it easier for teams to manage work orders, track assets, and schedule preventative maintenance.
Improved Asset Oversight: Users praise Brightly for its comprehensive asset management capabilities, enabling them to track asset history, maintenance logs, and performance data, leading to better decision-making and resource allocation.
Data-Driven Insights: Brightly's reporting and analytics features provide users with valuable insights into their maintenance operations, helping them identify trends, optimize maintenance schedules, and reduce downtime.
Excellent Support System: Users consistently highlight Brightly's responsive and knowledgeable customer support team as a major advantage, ensuring they receive timely assistance when needed.
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Work Orders & Maintenance Requests: 87% of users who mentioned work orders and maintenance requests felt they were easy to use and improved their overall maintenance activities.
User-Friendliness: According to 91% of users, the interface is user-friendly and the system is easy to navigate.
Preventive Maintenance Scheduling: 78% of users mentioning preventive maintenance said scheduling was simple, and it holds organizations accountable to maintenance needs.
Mobile App: 100% of users mentioning the mobile app appreciated the usability and workflow similarity to the web-based application.
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Difficult Setup: Users have reported that the initial setup of Brightly CMMS can be complicated and time-consuming, especially for those unfamiliar with similar systems.
High Cost: Brightly may be considered expensive compared to other CMMS options, potentially making it less accessible for smaller businesses or organizations with limited budgets.
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Tasks: 56% of users mentioning tasks (both work order and preventive maintenance tasks) felt it lacked in certain areas — specifically in the ability to modify comments after creation and choose from multiple priority levels.
Asset Management: According to 60% of users who mentioned asset management capabilities, some of the tools need improvement, such as viewing images taken on the iOS app and searching for equipment.
Robustness: 60% of users mentioned that the system is too robust for their needs, and they’d like an option to pay only for the modules they use.
Reporting: According to 86% of users, reporting isn’t intuitive and user-friendly.
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Is Brightly truly a shining star in the world of asset management software? Reviews suggest it generally lives up to its name. Users consistently praise Brightly’s user-friendly interface, finding it refreshingly intuitive compared to some competitors with clunky systems. They also appreciate the software’s robust features, particularly its comprehensive asset tracking, which allows them to meticulously monitor the location and condition of their valuable assets. Another standout feature is the maintenance scheduling, which empowers businesses to proactively manage maintenance tasks and minimize downtime. However, some users find the initial setup somewhat complex, requiring a significant time investment to get everything configured just right. Additionally, the cost can be prohibitive for smaller organizations, potentially pricing them out of the market. Overall, Brightly seems best suited for medium to large organizations with the resources to navigate the initial setup and budget for the software’s cost. Its powerful features, particularly in asset tracking and maintenance scheduling, can significantly benefit those seeking to streamline operations and enhance asset management efficiency. However, smaller organizations on a tight budget might need to explore more cost-effective alternatives, despite Brightly's impressive capabilities.

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Maintenance Care is a robust yet user-friendly SaaS-based CMMS. When it comes to managing work orders and maintenance requests, navigating the system, scheduling preventive maintenance tasks, and using the mobile app, users' sentiments are overwhelmingly positive. Nearly every user review mentions the system's ease of use, with only a few adding that it sometimes includes too many options, making it time-consuming, if still simple. While users classified tasks, asset management, robustness and reporting as cons more often than not, a majority of those reviews still included positive comments about the respective modules. Additionally, the cons from user reviews are at slimmer margins than the pros. With scalability through unlimited user access, Maintenance Care is a great CMMS choice for any sized company with the ability to navigate and analyze complex reporting.

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Screenshots

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