Home > CMMS Software > Benchmate > Benchmate vs CHAMPS

Benchmate vs CHAMPS

Last Updated: November 18th, 2024

Our analysts compared Benchmate vs CHAMPS based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Benchmate is a comprehensive software solution designed to streamline maintenance management tasks, particularly in the realm of Computerized Maintenance Management Systems (CMMS). It is ideally suited for industries such as manufacturing, facilities management, and utilities, where efficient maintenance operations are crucial. The software offers robust features like work order management, preventive maintenance scheduling, and inventory control, which enhance operational efficiency and reduce downtime. Users appreciate its user-friendly interface and the ability to customize reports, which provides valuable insights into maintenance activities. Benchmate stands out for its affordability and ease of implementation compared to similar products, making it an attractive option for small to medium-sized enterprises. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored pricing quote. Overall, Benchmate is a reliable and effective tool for organizations seeking to optimize their maintenance processes.

CHAMPS Software is a comprehensive CMMS solution designed to streamline maintenance operations, enhance asset reliability and optimize costs.

Key features include work order management, preventive maintenance scheduling, inventory control, procurement and workforce control.

It empowers data-driven decision-making through condition-based monitoring, maintenance checklists, meter readings, customizable dashboards and comprehensive reports.

While it receives positive feedback for its functionality and flexibility, potential users should know some limitations. It lacks AI-based capabilities like automated fault detection and demand forecasting and doesn’t offer a global search function.

The vendor typically follows a subscription-based pricing model, with fees varying based on the number of users and additional features required. While the base subscription covers core functionalities, add-on modules or advanced features may incur extra costs.

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Product Insights

Improved Efficiency: Benchmate streamlines maintenance workflows, reducing downtime and increasing productivity by automating routine tasks and scheduling.
Cost Reduction: By optimizing maintenance schedules and preventing equipment failures, Benchmate helps lower repair costs and extend asset lifespan.
Enhanced Compliance: The software ensures adherence to industry regulations by maintaining accurate records and generating compliance reports effortlessly.
Data-Driven Decisions: Benchmate provides insightful analytics and reports, enabling informed decision-making based on real-time data and historical trends.
Resource Optimization: Efficiently allocate labor and materials by tracking inventory levels and workforce availability, minimizing waste and maximizing output.
Increased Accountability: Assign tasks and track progress with ease, fostering a culture of responsibility and transparency among team members.
Proactive Maintenance: Transition from reactive to preventive maintenance strategies, reducing unexpected breakdowns and improving equipment reliability.
Scalability: Benchmate grows with your organization, accommodating increasing workloads and expanding operations without compromising performance.
Centralized Information: Access all maintenance data from a single platform, ensuring consistency and reducing the risk of information silos.
Customizable Workflows: Tailor the software to fit your specific operational needs, enhancing user experience and aligning with business processes.
Improved Communication: Facilitate seamless communication between departments and teams, ensuring everyone is aligned and informed.
Reduced Human Error: Automate repetitive tasks and data entry, minimizing the risk of mistakes and improving overall accuracy.
Enhanced Safety: Regular maintenance and inspections reduce the likelihood of accidents, promoting a safer work environment.
Real-Time Monitoring: Keep track of equipment status and maintenance activities in real-time, allowing for quick response to any issues.
Mobile Accessibility: Access Benchmate from any device, enabling field technicians to update tasks and access information on the go.

Streamline Work Order Management: The system scored 100 in our analysis for work order management capabilities (better than other solutions like Maintenance Care and MPulse).
Optimize Maintenance Scheduling: Quaker Oats was able to better define and schedule downtimes for maintenance activities, leading to a 27% increase in schedule usage across the plant.
Enhance Operational Efficiency and Adaptability: The system’s flexibility and customizability allowed Hershey Park to streamline maintenance operations, improve asset management and seamlessly integrate with existing financial systems, all while adapting to the unique needs of a large amusement park and scaling across different departments.
Save Costs and Optimize Inventory Levels: The solution’s inventory control and purchasing functionalities allowed the City of Tallahassee to effectively manage spare parts inventory, track usage against equipment repairs and streamline the procurement process, resulting in cost savings and optimized inventory levels.

Equipment Management: Identify and describe each piece of equipment, its components, spare parts, maintenance history and documents on a single screen.
Work Order Management: Schedule and track planned maintenance activities. Add equipment information, time and date, and related documents for each task. Reschedule activities automatically once completed.
Maintenance History: Store maintenance history of all equipment describing both planned and unplanned jobs. Generate equipment reports specifying dates, job descriptions, parts used, costs, cause codes, user and technician comments, and labor time.
Personal Digital Assistant: Capture maintenance activity and equipment conditions for scheduled and on-the-floor jobs in real time on the Janam XM66 Mobile Computer. Assign jobs to technicians and display them in lists downloaded to the PDA module. Upload PDA data to the service log screen when the PDA is docked.
Trouble Calls: Request timely maintenance service through a dedicated screen. Provide access to operators, production supervisors, engineers and managers.
Service Log: Close jobs like preventive maintenance activities, work orders and trouble calls. Record unplanned and planned maintenance jobs.
Spare Parts: Describe each spare part including quantity-on-hand, storage location, associated equipment and costs.
Advanced Inventory and Purchasing: Manage spare parts inventory. Integrate with the optional barcode/inventory module. Issue, return and adjust parts on a single screen. Access audit trails for all parts transactions. Summarize purchases, orders, prices, total value and requisitions from one dashboard.
Reports: View all scheduled jobs that have not been completed prior to a scheduled date in the backlog report. Find all maintenance requests including work orders and trouble calls that have not been scheduled in the maintenance requests report.
PM Scheduling Enhancements: Schedule PMs by equipment use (e.g. by count or hours). List PMs scheduled by use with the most recent meter data to show the current completion level of a job. Automatically change PM status to waiting until the job is closed.
Barcodes: Track and count parts by integrating with a hand-held barcode scanner and print spare parts labels directly from the screen. View quantity-on-hand and status information about current spare parts.

Maintenance: Streamline your maintenance workflows to reduce equipment downtime and eliminate unforeseen hazards.
- Equipment: Create detailed equipment profiles with specifications, purchase info, warranty and maintenance history. Tailor them by creating custom fields to capture specific data points. Choose from various field types (text, numeric, date, dropdown, etc.) to suit your organization's specific needs. Organize assets by location, type or department.
- Preventive Maintenance: Create and maintain a centralized library of standardized maintenance tasks with detailed procedures. Schedule routine tasks like inspections or lubrications to occur at regular intervals (e.g. operating hours or on specific dates). Auto-reserve and assign labor, parts, materials and permits for scheduled maintenance tasks.
- Work Order Management: Employ various work order types (emergency, short form or blanket) with pre-set workflows. Enforce spending approval limits for work order initiation.
- Scheduling: Schedule tasks across multiple days to plan your resources effectively and make sure nothing falls through the cracks. Keep tabs on who's available and when, ensuring that you're not overloading your team. The backlog window gives you a bird's-eye view of all your pending tasks, sorted by priority.
- Job Plan: Create detailed job plans outlining steps, materials, tools and resources for specific tasks. You can save it as a template to use for similar tasks. Attach manuals, diagrams or even videos to give your technicians all the info they need. Easily turn your job plans into work orders, or use them to schedule regular maintenance tasks.
- Meter Reading: Track all sorts of things like how many miles your truck has driven, how hot your machines are running or how many units they've produced. Set specific trigger points for each meter, so that when a value reaches a certain threshold, it automatically triggers a corresponding preventive maintenance task.
Workforce Management: Keep track of your employees' info, skills, and even their emergency contacts. Set up training programs, see who's certified and make sure everyone's up-to-date. Get reports that show you how your team is doing, where you can improve and how to get the most out of your workforce.
Time Card: Allow employees to record their labor time, which can be charged to specific work orders, projects or accounts. There's a handy interface for clerks to manually enter time data, and it even checks for errors before submitting.
Inventory: Access a real-time view of inventory quantities across your entire organization or at specific plant locations.
- Parts and Inventory: Every part you purchase gets its unique code (SKU). You can classify SKUs as miscellaneous (like shipping costs), inventoried (things you stock) or receivable (items on order). Define units of measure for each SKU and set up conversions so you can buy in bulk and track usage in smaller units.
- Valuation Method: Select the best method for your business, whether it's FIFO (first in, first out) or LIFO (last in, first out).
- Material Request: Need parts for a job? Create a material request to reserve everything you need, all in one place. No need to request each part individually. Bundle them all into one request to save time. Make sure your requests are linked to the correct site by setting up default company and location settings for your users.
- Bill of Materials: Create different BOMs to meet your specific needs, whether it's for equipment maintenance, repair jobs or even product manufacturing. Manage how items are added to your BOMs, ensuring accuracy and preventing unauthorized changes.
Procurement: Handle the entire procurement cycle, starting from initial requests (requisitions) to final payments.
- Purchase Order: Customize the approval process to fit your company's rules, so you always know who's signing off on what. Compare your purchase order, the goods you receive and the supplier's invoice to make sure everything matches up. If you need to modify a PO after it's been issued, the system makes it easy to create and track change orders.
- Vendor Management: Keep track of all your vendors' info, from their addresses to who their sales reps are. Group vendors by location, product type they sell, or any other way that makes sense for your business. Set up templates to capture supplier details quickly.
- Accounts Payable: Pay vendors by check and wire or electronic transfer. See which invoices are due and when to manage your cash flow. Automatically calculate sales and taxes, including VAT and GST, so you don't have to worry about getting the numbers wrong.
Mobile: Access data from anywhere, anytime from mobile devices.
- Barcode Scanning: Simply point your phone's camera at a barcode on equipment, a part or even a work order to pull up all the relevant details.
- Dashboard: You get a personalized view of the most important information for your role, like open work orders, upcoming tasks or inventory alerts.
- Real-Time Tracking: You can see who's working on what, how long tasks are taking and if any issues are cropping up.
- Document Approval: Need to approve a work order or purchase request? No need to go back to your desk. You can do it right from your phone.
- Offline Access: This is essential if your team works in areas with spotty reception. They can still access and update work orders, capture data, and even take photos or videos. Once they're back in range, everything syncs up automatically.
Optional Modules: You can access additional modules to make the best use of the system.
- Lockout/Tagout: If multiple jobs need the same breaker locked out, there's no need for a sea of tags. The system smartly links them, so one tag covers multiple tasks. It also stores step-by-step instructions for locking out different equipment types, so workers don't have to rely on memory or outdated manuals.
- Project Tracking: Need to distinguish between a pump repair and a roof leak? The system lets you assign specific codes to different project types, making it easy to filter and sort them later. The conveyor belt replacement is halfway done? Just update the project in the app, and you'll see a visual representation of its progress, like a bar graph filling up.
- Calibration: It's easy to forget when a tool needs calibration, especially if you have hundreds of them. You can set up reminders based on pre-defined schedules or usage to ensure nothing falls through the cracks. Not just anyone can calibrate a precision instrument. The system tracks technician qualifications, ensuring you assign the right person for the task.
- Condition Reporting: Whether you're an operator, technician or manager, if you see something amiss, you can easily create a condition report. You can describe the issue (leaky pipe or foundation damage), location and any potential risks. A single report can spawn multiple actions including repair work orders and evaluations to assess the root cause.

Product Ranking

#110

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#22

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Analyst Rating Summary

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User Sentiment Summary

40%

of users recommend this product

Benchmate has a 'poor' User Satisfaction Rating of 40% when considering 1 user reviews from 1 recognized software review sites.

84%

of users recommend this product

CHAMPS has a 'great' User Satisfaction Rating of 84% when considering 51 user reviews from 4 recognized software review sites.

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Awards

Synopsis of User Ratings and Reviews

Ease of Use: Benchmate is consistently praised for its user-friendly interface, making it simple for teams to adapt and start using the system efficiently.

Mobile Accessibility: Equipped with a mobile app, Benchmate allows technicians to access work orders, update job statuses, and record data directly from the field, enhancing real-time data accuracy and team responsiveness.

Improved Productivity: By streamlining maintenance workflows and providing tools for proactive maintenance scheduling, Benchmate helps businesses reduce downtime and optimize resource allocation, leading to increased productivity.

Robust Preventive and Predictive Maintenance Capabilities: Excels in condition-based monitoring, maintenance checklists and meter readings.

Good Resource Management Tools: Offers superior labor, material cost, certification, and time tracking compared to FTMaintenance and MPulse.

Data-Driven Decision Making: Enables custom dashboards/reports, scheduled reporting, data export (PDF, Excel, CSV), and role-based access.

Limited Features: Benchmate may lack some advanced features commonly found in other CMMS software, potentially limiting its ability to handle complex maintenance operations.

Poor User Reviews: Benchmate has garnered a low user satisfaction rating, with only 40% of users indicating they would recommend the product, suggesting potential usability issues or lack of desired functionality.

Lack of AI-Based Capabilities: The system doesn’t offer any AI-based capabilities like automated fault detection, AI-powered analytics and demand forecasting.

No Global Search Function: Lacks a unified search bar for assets, tasks, parts, purchase orders and vendors.

Compatibility Issues: Integrating your CMMS platform with existing enterprise systems like ERP or CRM can be challenging, causing data consistencies.

Is Benchmate the benchmark for CMMS software? User reviews from the last year are limited, but paint a mixed picture. Some users appreciate its simplicity, particularly for small to medium-sized businesses. They highlight features like work order management, preventive maintenance scheduling, and asset tracking as key strengths, enabling them to streamline maintenance operations and reduce downtime. However, a glaring weakness is the lack of transparency in pricing, requiring potential customers to contact Benchmate for a quote, which can be a deterrent for those who value upfront information. Furthermore, the limited number of reviews raises concerns about the software's suitability for larger enterprises with more complex needs. While Benchmate promotes its ease of use and comprehensive features, the absence of detailed user feedback makes it difficult to ascertain its true capabilities and effectiveness compared to competitors like Fiix or UpKeep. This lack of user-generated content creates an information gap, making it challenging to confidently assess Benchmate's overall value proposition. Therefore, Benchmate appears best suited for smaller organizations seeking a straightforward CMMS solution, but larger businesses may need to investigate further to determine if it meets their specific requirements.

CHAMPS Software is a comprehensive CMMS solution that helps businesses streamline maintenance operations and enhance asset reliability.The system excels in work order management and maintenance scheduling, as evidenced by its high score in our analysis and success stories from clients like Quaker Oats.It has proven to be adaptable and efficient, meeting the diverse needs of industries ranging from utilities and construction to entertainment and food and beverage.Despite the system offering high customizability, it does have some limitations. The absence of AI-powered features and a comprehensive search function might be a drawback for some users.Additionally, its subscription-based pricing, while eliminating large upfront costs, translates to ongoing expenses that you should consider when evaluating the overall value.

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