60Hertz vs Tikkit

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Our analysts compared 60Hertz vs Tikkit based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

60Hertz Software Tool

Product Basics

60Hertz provides CMMS software designed for organizations managing critical infrastructure, such as utilities and industrial facilities. It streamlines maintenance operations by centralizing asset data, automating workflows, and facilitating collaboration. The software is highly customizable, enabling organizations to tailor it to their specific needs.

Key benefits include improved asset visibility, reduced downtime, and optimized maintenance costs. Its popular features include predictive maintenance capabilities, mobile access, and robust reporting tools. Compared to similar products, 60Hertz stands out with its focus on critical infrastructure and its user-friendly interface.

Pricing for 60Hertz is based on a subscription model, with tiers tailored to the size and complexity of an organization's operations. The cost varies depending on the number of assets managed and the level of support required.

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Tikkit is a web-based solution that helps manage work requests and orders, preventive maintenance and vendor tasks, allowing companies to improve return on investment. It focuses on asset management for the real-estate industry, with an occupant portal that helps streamline communication processes. It offers a free trial period so users can experience the customization, features and adaptability before committing.
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$20/Site, Monthly
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Tailored to your specific needs
$59 Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Access to Remote Assets: Manage all aspects of the maintenance process and drive program success even in the most remote and inaccessible locations. 
  • Manage Unlimited Assets: Manage an infinite number of assets from one fleet view. Use the derived insights to make informed decisions on repair and replacement. 
  • Reduce Excessive Field Trips: Limit skilled workers’ trips to the field by automatically tracking maintenance activities from the platform. 
  • User-Friendly Interface: A clear, simple interface with easy navigation. Add photos or diagrams for better understanding. 
  • Boost Technician Efficiency: Streamline work orders, automate scheduling, and provide mobile access for real-time updates, empowering technicians to complete more tasks effectively.
  • Enhance Asset Uptime: Implement preventive maintenance schedules, track asset history, and monitor key performance indicators to identify potential issues early on, preventing costly breakdowns and maximizing asset availability.
  • Optimize Maintenance Costs: Centralize maintenance data, analyze trends, and identify cost-saving opportunities through inventory optimization, vendor management, and proactive maintenance strategies.
  • Improve Compliance and Safety: Ensure adherence to industry regulations and safety protocols through automated compliance checks, risk assessments, and incident reporting, fostering a safe and compliant work environment.
  • Gain Real-Time Visibility: Access real-time data on work orders, asset performance, and maintenance history from any device, enabling informed decision-making and proactive maintenance planning.
  • Drive Collaboration and Communication: Facilitate seamless communication between maintenance teams, technicians, and stakeholders through integrated messaging, notifications, and knowledge-sharing platforms.
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  • Work Mobile: Create and assign work orders, communicate with occupants and vendors, and manage occupant requests and leads on a single interface at any time and any place. 
  • Stay in the Loop: Get notified by email or text messages when a comment is added, a label is changed or a technician makes any other updates. 
  • Integrate With Email: Receive, manage and track work orders via email, syncing across devices, secure work order email messages using location-based tracking,and communicate with occupants and vendors via email without asking them to install or log in to a system.  
  • Streamline Communication: Communicate with occupants and vendors through email or the web, based on the mode of communication used for a request. They can communicate through comments left on work orders to receive specific requirements. 
  • Boost ROI: Save more on operating expenses and improve time-to-resolution with PM scheduling and maintenance. 
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  • Task Management: Create self-initiated checklists and customized event triggers such as time, run hours, seasons and conditions. Robust management of tasks increases accountability. 
  • Asset Management: Track moving assets and ensure preventive maintenance to optimize performance. Manage photos and information tagged to assets. 
  • Cross-Platform Compatibility: Compatible with both Android and iOS operating systems. Responsive design for mobile phones, tablets and desktops. 
  • Offline First: Manage maintenance processes offline with deep sync logic to support continuous productivity. 
  • Integration with Legacy Systems: Connect existing legacy systems to drive a culture of effective maintenance in the organization. 
  • Customized Views, Analysis and Reporting: Manage team efficiency and skill development with actionable insights from the field. 
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  • Preventive Maintenance Scheduling: Offers a calendar or daisy-chained templates to send maintenance reminders in a series based on due dates. Set up PM plans with repeating requests and automatically label and clean up pending PMs in the backlog. 
  • Vendor Management: Allows vendors a complete and consolidated view of work orders. They can directly contact using comments and images through work orders or emails. 
  • Occupant Portal: Helps capture occupant requests for service and send update notifications on the progress of tenant requests. Capabilities include scheduling vendor visits through a centralized system, setting up an occupant-facing website and providing access to reports of previous work orders. 
  • Time and Cost Tracking: Tracks the total cost and time allocated on asset maintenance and work requests to facilitate repair/replace decisions. Invoice for billable expenses while managing non-billable items. Customizable cost categories keep track of the expense of each category, while time tracking shows at a granular level which activities and locations require the most work hours. 
  • Asset Management: Stores asset manuals, parts lists, make, model, serial number and more on a centralized platform. Logs maintenance history, the total cost of assets, warranties, and acquisition and decommissioning dates. 
  • Reports: Uncover frequent problems through tracking issues by type, time to respond and time to resolution.Customize reports to work requests or work orders. Focus on chronic and repetitive issues and make the necessary decisions to either repair or replace. 
  • Work Order: Create work orders and assign them to staff or outsourced vendors on a single interface. Additionally: 
    •  Customize the request types to specific locations. 
    •  Write notes only visible to designated users and the vendor. 
    •  View work orders by status, owner type and priority. 
    •  Attach images and documents, as well as add cost. 
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Product Ranking

#61

among all
CMMS Software

#75

among all
CMMS Software

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User Sentiment Summary

Great User Sentiment 14 reviews
Excellent User Sentiment 93 reviews
82%
of users recommend this product

60Hertz has a 'great' User Satisfaction Rating of 82% when considering 14 user reviews from 2 recognized software review sites.

95%
of users recommend this product

Tikkit has a 'excellent' User Satisfaction Rating of 95% when considering 93 user reviews from 3 recognized software review sites.

n/a
4.3 (7)
4.14 (7)
4.77 (43)
4.1 (7)
4.8 (43)

Awards

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Tikkit stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Intuitive Interface: User-friendly dashboards and straightforward navigation streamline maintenance operations.
Comprehensive Work Order Management: Manage work orders efficiently with customizable templates, priority levels, and automated notifications.
Asset Tracking: Track assets effectively with detailed profiles, history logs, and maintenance schedules.
Predictive Maintenance: Leverage condition monitoring data to predict failures and schedule maintenance proactively.
Mobile Accessibility: Access CMMS data and perform tasks on the go with mobile apps.
Robust Reporting: Generate customizable reports for performance analysis, maintenance costs, and asset utilization.
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Easy to Use: Users praise Tikkit for its user-friendly interface, finding it simple to navigate and understand, even for those unfamiliar with CMMS software.
Mobile Accessibility: The mobile app receives positive feedback for its convenience, allowing technicians to access work orders and update information from any location.
Improved Communication: Tikkit facilitates better communication between maintenance teams and other departments, streamlining workflows and reducing downtime.
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Complex Interface: Users complain that the interface is cluttered and difficult to navigate, requiring extensive training to use effectively.
Limited Customization: Users express frustration with the inability to tailor the software to their specific workflow and business needs, leading to inefficiencies.
Poor Mobile Functionality: Users report issues with accessing and using the software on mobile devices, hindering remote work and field operations.
Insufficient Reporting Capabilities: Users find the reporting tools inadequate, limiting their ability to extract meaningful insights and make informed decisions.
Integration Challenges: Users encounter difficulties integrating the software with other systems, resulting in data silos and manual workarounds.
Limited Technical Support: Users complain about slow response times and inadequate support from the vendor, leaving them stranded when facing technical issues.
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Limited Customization: Users have expressed frustration over the inflexibility of Tikkit's platform, particularly when it comes to tailoring the software to their specific needs. For example, some users have reported difficulties in customizing reports or creating unique workflows.
Mobile App Functionality: While Tikkit does offer a mobile app, some users have found its functionality to be lacking compared to the desktop version. This can be a significant drawback for technicians who rely on mobile devices for their work.
Customer Support Response Times: Some users have reported experiencing delays in receiving support from Tikkit. This can be particularly frustrating when dealing with urgent technical issues that require immediate attention.
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60Hertz is a CMMS software solution that users appreciate for its user-friendly interface, comprehensive feature set, and exceptional customer support. Compared to competitors, 60Hertz stands out with its intuitive design that streamlines maintenance tasks, making it accessible to users of all technical backgrounds. Its robust functionality encompasses work order management, asset tracking, inventory control, and reporting, providing a holistic solution for maintenance operations. Additionally, 60Hertz's dedicated support team receives consistent praise for their prompt and knowledgeable assistance, ensuring seamless implementation and ongoing usage. However, some users have expressed concerns regarding the software's limited customization options, which may not fully accommodate highly specialized maintenance needs. Additionally, the reporting capabilities, while generally robust, could benefit from further enhancements to provide more granular data analysis. Despite these areas for improvement, 60Hertz remains a highly recommended CMMS solution for organizations seeking a user-friendly, feature-rich platform backed by exceptional support. Its strengths in usability, functionality, and support make it particularly well-suited for businesses prioritizing ease of use, comprehensive maintenance management, and reliable technical assistance.

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User reviews from the past year paint a mixed picture. Some users praise Tikkit for its intuitive interface and robust features, particularly its task management system, which allows for easy prioritization and tracking of tasks. Others, however, find the software clunky and difficult to navigate, citing a steep learning curve. A common thread in positive reviews is Tikkit's ability to streamline workflows and improve team collaboration, with users highlighting the centralized platform as a key differentiator that sets it apart from competitors like Asana and Trello. Conversely, negative reviews often point to a lack of flexibility and customization options, making it challenging to adapt the software to specific needs. Overall, Tikkit seems best suited for teams and organizations seeking a comprehensive task management solution with a strong emphasis on collaboration. Its centralized platform and intuitive task management system can be valuable assets for streamlining workflows and improving team productivity. However, its lack of flexibility and customization options may make it a less suitable choice for users with more specialized needs or those who prefer a higher degree of control over their software.

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