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Best Unified Endpoint Management Tools Of 2024

What are Unified Endpoint Management Tools?

Unified Endpoint Management (UEM) tools are designed to streamline the management of various devices, from smartphones and tablets to laptops and desktops, within an organization. These tools address the challenges associated with managing a diverse range of devices across different platforms and operating systems. By centralizing device management, UEM tools enhance security, improve efficiency, and reduce costs. They offer functionalities such as device enrollment, configuration management, application distribution, and security policies, enabling organizations to maintain control over their endpoints. As the number of devices in the workplace continues to grow, UEM tools become increasingly essential for businesses of all sizes. Industries that benefit most from UEM include healthcare, education, finance, and retail. However, it's important to note that implementing UEM may require significant upfront investment and ongoing maintenance. Overall, UEM tools provide a valuable solution for organizations seeking to improve device management, enhance security, and optimize their IT operations.

What Are The Key Benefits of Unified Endpoint Management Tools?

  • Enhanced security
  • Improved efficiency
  • Reduced costs
  • Centralized management
  • Simplified deployment
  • Enhanced compliance
  • Improved user experience
  • Increased productivity
  • Reduced complexity
  • Better visibility
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Our Research Analysts evaluated 21 solutions and determined the following solutions are the best Unified Endpoint Management Tools overall:

Overall

Workspace ONE  Award
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Why We Picked Workspace ONE

Is Workspace ONE really the one-stop shop for Unified Endpoint Management? User reviews from the last year reveal a mixed bag of opinions on VMware's platform. While Workspace ONE is generally lauded for its comprehensive device compatibility, robust application management, and top-notch customer support, it's not without its drawbacks.

Users consistently praise Workspace ONE's ability to wrangle a diverse herd of devices, from Windows and Mac to Android and iOS, making it a good fit for BYOD (Bring Your Own Device) setups. The platform's application deployment features are also a hit, simplifying the process of getting employees up and running with the tools they need. However, some users have voiced concerns about the platform's complexity, particularly when it comes to report generation. Additionally, the on-premises version has been called out for sluggish performance, which can be a dealbreaker for larger organizations.

Workspace ONE's strength lies in its versatility and scalability, making it a solid choice for organizations juggling a menagerie of devices and applications. However, its complexity and performance hiccups might give smaller businesses pause.

Pros & Cons

  • Cross-Platform Compatibility: Workspace ONE UEM effectively manages devices across all major operating systems, including Windows, Mac, Android, and iOS.
  • Streamlined Application Management: The platform simplifies the deployment and management of enterprise applications, making it easy for employees to access the tools they need.
  • Robust Security Features: Workspace ONE UEM offers enhanced security measures, such as per-app VPN and comprehensive device protection against potential threats.
  • Third-Party Integrations: The platform's ability to integrate with solutions like Samsung Knox and on-premises applications enhances its adaptability and value in diverse IT environments.
  • Email Overload: Users frequently receive an overwhelming volume of email notifications from the system.
  • Reporting Complexities: Generating reports is a convoluted process, often requiring intricate steps and advanced knowledge.
  • On-Premises Performance: The on-premises deployment option is known to suffer from sluggish performance, particularly noticeable during peak usage periods.
  • Active Directory Dependency: The platform relies heavily on Active Directory, which can pose integration challenges for organizations without it or those seeking to reduce their reliance on it.
  • High Cost: Workspace ONE UEM can be expensive, particularly its licensing fees, complex pricing models, and the need for numerous add-on products to unlock full functionality.
  • Cloud Integration Issues: Integration with cloud solutions, especially cloud identity providers and Azure, needs improvement to ensure seamless operation in cloud-centric environments.
  • Performance on Low-Powered Devices: The platform can struggle on devices with limited processing power, suggesting the need for a lightweight version optimized for such hardware.
  • Security Concerns: Certain security aspects require attention, including addressing potential SAML vulnerabilities and bolstering data loss prevention measures.
  • Slow Client Deployment: Unlike some competitors that offer a push-based approach, Workspace ONE UEM relies on a pull-centric model for client updates, leading to potentially slow deployment times as devices check for updates on a schedule.

Key Features

  • Unified Endpoint Management: Manage all devices, including iOS, Android, Windows, macOS, and rugged devices, from a single platform.
  • Conditional Access: Implement access policies based on user, device, and application context to ensure secure access to corporate resources.
  • Zero Trust Security: Enforce a zero trust model by continuously verifying user and device trust before granting access to applications.
  • Application Management: Deploy, update, and manage applications across all devices with ease, supporting both public and internal apps.
  • Workspace ONE Intelligence: Gain insights and analytics on device usage, application performance, and security threats to make informed decisions.
  • Automated Compliance: Automate compliance checks and remediation actions to ensure devices meet corporate security standards.
  • Remote Support: Provide remote assistance to users for troubleshooting and resolving device issues without physical access.
  • Identity and Access Management: Integrate with existing identity providers to streamline user authentication and single sign-on (SSO) capabilities.
  • Secure Email Gateway: Protect corporate email by filtering and securing email traffic before it reaches the user's device.
  • Content Collaboration: Enable secure sharing and collaboration on documents and files across devices and locations.
  • Customizable Dashboards: Create personalized dashboards to monitor key metrics and device statuses in real-time.
  • Flexible Deployment Options: Choose between cloud-based, on-premises, or hybrid deployment models to suit organizational needs.
  • Device Enrollment: Simplify device onboarding with various enrollment methods, including QR codes and NFC tags.
  • Privacy Controls: Ensure user privacy by separating personal and corporate data on devices, respecting user data boundaries.
  • Patch Management: Automate the deployment of security patches and updates to keep devices secure and up-to-date.
  • Role-Based Access Control: Assign permissions and access levels based on user roles to maintain security and operational efficiency.
  • Network Access Control: Control network access based on device compliance status to prevent unauthorized access.
  • Integration with Third-Party Tools: Seamlessly integrate with existing IT systems and third-party applications for enhanced functionality.
  • Scalability: Support large-scale deployments with the ability to manage thousands of devices without performance degradation.
  • Multi-Tenancy Support: Manage multiple organizations or departments within a single instance, ideal for service providers and large enterprises.
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$89.99
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Why We Picked Ivanti Neurons For UEM

Is Ivanti Neurons for UEM the smart choice for unified endpoint management? User reviews from the past year suggest a largely positive sentiment towards Ivanti Neurons for UEM, particularly for its real-time intelligence and self-healing capabilities. Users highlight its intuitive interface and comprehensive visibility across devices, enabling proactive vulnerability remediation. For instance, one user praised the software's ability to provide remote visibility into iPads, a feature that previous tools lacked. However, some users find the navigation cumbersome, potentially hindering efficient feature utilization. Despite this drawback, Ivanti Neurons for UEM is lauded for its performance enhancements, fostering productivity and innovation.

When compared to competitors like Microsoft Intune and VMware Workspace ONE, Ivanti Neurons for UEM is often favored for its unique features and efficient service. For example, users appreciate its automation tools and seamless integration with various systems, which streamline IT management tasks. The pricing, typically based on the number of users or devices, is considered competitive. Overall, Ivanti Neurons for UEM emerges as a strong contender for organizations seeking a reliable and continuously evolving endpoint management solution. Its strengths lie in its real-time intelligence, self-healing capabilities, and user-friendly interface, making it particularly suitable for organizations prioritizing proactive security and streamlined IT operations.

Pros & Cons

  • Proactive Management: Ivanti Neurons for UEM excels in proactively identifying and addressing endpoint vulnerabilities, enabling IT teams to maintain a secure and healthy device ecosystem.
  • Real-Time Intelligence: The software provides real-time insights into endpoint status and performance, empowering IT administrators with actionable intelligence for enhanced decision-making.
  • Simplified Onboarding: Ivanti Neurons for UEM streamlines device onboarding and provisioning, allowing IT to quickly and efficiently deploy devices with necessary applications, settings, and security configurations.
  • Navigation Challenges: Some users have reported that navigating the platform can be cumbersome, which can make it difficult to use efficiently.

Key Features

  • AI-Powered Automation: Streamlines routine IT tasks by leveraging artificial intelligence to automate processes such as patch management and software distribution.
  • Unified Endpoint Management: Provides a single platform to manage and secure all endpoints, including mobile devices, laptops, desktops, and IoT devices, ensuring consistent policy enforcement.
  • Real-Time Insights: Offers comprehensive dashboards and reporting tools that deliver real-time data on device health, compliance status, and security threats.
  • Zero Trust Security Model: Implements a security framework that requires verification for every device and user attempting to access resources, enhancing protection against unauthorized access.
  • Remote Device Management: Enables IT administrators to remotely configure, update, and troubleshoot devices, reducing the need for physical intervention and minimizing downtime.
  • Self-Healing Capabilities: Utilizes AI to detect and automatically resolve common endpoint issues, improving device uptime and user productivity.
  • Cross-Platform Support: Supports a wide range of operating systems, including Windows, macOS, iOS, Android, and Linux, ensuring flexibility in managing diverse device environments.
  • Policy-Based Compliance: Allows for the creation and enforcement of compliance policies across all managed devices, ensuring adherence to organizational and regulatory standards.
  • Integration with ITSM Tools: Seamlessly integrates with IT Service Management (ITSM) solutions to enhance service delivery and streamline incident management processes.
  • Scalability: Designed to scale with organizational growth, accommodating an increasing number of devices and users without compromising performance or security.
  • Customizable User Interface: Offers a flexible interface that can be tailored to meet the specific needs and preferences of IT administrators, enhancing usability and efficiency.
  • Advanced Threat Protection: Incorporates threat intelligence and machine learning to identify and mitigate potential security threats before they impact the organization.
  • Device Lifecycle Management: Manages the entire lifecycle of devices from procurement to retirement, ensuring optimal utilization and cost-effectiveness.
  • Secure App Distribution: Facilitates the secure deployment and management of applications across all endpoints, ensuring that only authorized apps are installed and used.
  • Data Loss Prevention: Implements measures to prevent unauthorized data access and leakage, safeguarding sensitive information across all managed devices.
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Why We Picked Scalefusion

Is Scalefusion the best thing since sliced bread for managing devices, or does it leave users feeling frustrated at scale? User reviews from the past year paint a largely positive picture of Scalefusion, highlighting its user-friendly interface, robust features, and excellent customer support. Users rave about the platform's ability to effortlessly manage a diverse range of devices, making it a breeze to deploy apps, enforce security policies, and troubleshoot issues remotely.

Scalefusion shines in its granular control over device settings, allowing administrators to lock down devices into kiosk mode, set up geofencing, and even manage app updates seamlessly. This level of control, often lacking in competitors, is praised for boosting productivity and minimizing IT headaches. Users also appreciate the intuitive dashboard, which simplifies device grouping, software deployment, and troubleshooting.

While Scalefusion garners mostly positive feedback, some users point out that certain advanced features might require additional purchases. However, the overwhelming consensus points to Scalefusion being a powerful and versatile solution, ideally suited for organizations with a diverse fleet of devices, particularly those in industries like retail, logistics, and education where streamlined device management is critical. Its ease of use makes it a great fit for businesses of all sizes, from small businesses to large enterprises.

Pros & Cons

  • Easy to Use: Scalefusion's dashboard is designed to be user-friendly, making device configuration and maintenance straightforward.
  • Remote Control and Security: The software allows for remote control and locking down of devices, along with the ability to push applications and manage software updates, enhancing security and IT efficiency.
  • Specialized Features: Features like Kiosk mode, geo-fencing, and secure proctoring cater to specific business needs, such as field work or assessment environments.
  • Integration Capabilities: Integration with platforms like G Suite and Office 365 streamlines user and device management.
  • Steep Learning Curve: Some users, especially those without strong technical backgrounds, have reported difficulties getting up to speed with the software's features and interface.
  • Remote Solution Limitations: Issues have been reported with the remote solution functionality, including problems with the chat feature and a lack of multi-monitor support in kiosk mode, hindering effective remote device management.

Key Features

  • Device Management: Comprehensive control over Android, iOS, Windows, macOS, and Linux devices, allowing IT administrators to enforce policies and manage applications remotely.
  • Kiosk Mode: Lock devices into single or multi-app modes to ensure focused usage, ideal for retail, education, and enterprise environments.
  • Content Management: Distribute and manage content across devices seamlessly, ensuring that users have access to the latest documents and media files.
  • Application Management: Deploy, update, and manage applications across all devices from a centralized console, supporting both public and private app stores.
  • Security Management: Implement security policies such as password enforcement, remote wipe, and encryption to protect sensitive data on all managed devices.
  • Location Tracking: Real-time tracking of device locations, providing insights into device usage patterns and ensuring asset security.
  • Remote Troubleshooting: Access devices remotely to diagnose and resolve issues without physical intervention, reducing downtime and support costs.
  • Compliance Management: Ensure devices adhere to organizational compliance standards with automated checks and reporting features.
  • Custom Branding: Personalize the user interface with company logos and themes to maintain brand consistency across all managed devices.
  • Analytics and Reporting: Generate detailed reports on device usage, application performance, and compliance status to inform strategic decisions.
  • Integration Capabilities: Seamlessly integrate with existing IT infrastructure and third-party applications through APIs and connectors.
  • Multi-User Support: Facilitate shared device usage with user profiles, ensuring personalized settings and data security for each user.
  • Network Configuration: Manage Wi-Fi, VPN, and other network settings to ensure secure and reliable connectivity for all devices.
  • Geofencing: Set virtual boundaries to trigger specific actions or alerts when devices enter or exit predefined areas.
  • Automated Workflows: Streamline repetitive tasks with automation, reducing manual effort and increasing operational efficiency.
  • Policy Management: Create and enforce device policies to control features such as camera access, Bluetooth, and data usage.
  • Data Usage Monitoring: Track and manage data consumption across devices to prevent overages and optimize costs.
  • Role-Based Access Control: Assign specific permissions to users based on their roles, ensuring secure and efficient management of the platform.
  • Device Enrollment: Simplify the onboarding process with bulk enrollment options and zero-touch deployment capabilities.
  • Support for BYOD: Manage personal devices with separate work profiles, ensuring corporate data security while respecting user privacy.
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Why We Picked Blackberry Spark

SparkPROTECT provides its users with AI-driven security tools to proactively prevent advanced cyber threats and malware. Its cloud-based solution can prevent zero-day attacks and keep the entire threat lifecycle safe. It is a great choice for organizations seeking advanced multiple attack vector protection.

Pros & Cons

  • Regular Scanning: It keeps endpoint devices safe with regular scanning.
  • Lightweight: It is lightweight and utilizes fewer system resources.
  • Zero-Day Threats: It protects against zero-day threats.
  • Customer Support: It provides reliable customer services through email and tickets.
  • Reporting: It does not have comprehensive reporting capabilities.
  • Exception Management: The process of exception management is time-consuming.
  • Block Files: It can block legitimate files and websites.
  • False Positives: It can detect numerous false positives.

Key Features

  • Malware Prevention: Blocks up to 99% of malware attackers efficiently to keep endpoint devices safe. 
  • Simple Deployment and Management: Daily management or update monitoring is not required to be effective as it is simple to deploy and update. 
  • AI-Driven Protection: Handles threats like ransomware and malware without human intervention using artificial intelligence. 
  • Memory Exploitation Coverage: Strengthens back OS features against memory exploitations to guard against exploiting computer memory errors, which is a common attack vector for malicious actors. 
  • App Control: Administrators can lock down specific applications for either preventing infection or containing it. 
  • Device Control: Set parameters for devices connecting to company networks using sophisticated device control features. Settings can be as granular as serial numbers or as general as device categories. 
  • Console Reporting: A robust reporting window is provided to easily assess and share threat-relevant data within an enterprise. 
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Why We Picked MaaS360

Is IBM MaaS360 the real deal when it comes to Unified Endpoint Management, or does it fall flat? User reviews from the past year paint a somewhat mixed picture of IBM's MaaS360. While many appreciate its user-friendly interface and robust security features, some find its functionality lacking compared to competitors like Microsoft Intune and VMware. For instance, one user praised MaaS360's AI-driven insights powered by IBM Watson, highlighting their effectiveness in identifying potential threats and streamlining device management. Conversely, another user, while acknowledging MaaS360's strengths in policy management for endpoints and mobile devices, expressed a desire for more flexible and customizable reporting tools. This difference in user experiences underscores the importance of carefully evaluating specific organizational needs against MaaS360's capabilities.

A key differentiator for MaaS360 is its strong customer support, which several users lauded as being a cut above the rest. This, coupled with its comprehensive device management capabilities across various platforms, makes it a solid choice for organizations prioritizing ease of use and reliable support. However, those requiring more advanced features or a higher degree of customization might find MaaS360's offerings somewhat limited. Ultimately, MaaS360 appears best suited for organizations seeking a user-friendly, security-focused UEM solution with excellent customer support, particularly if their needs fall within its well-defined feature set.

Pros & Cons

  • Cross-Platform Support: MaaS360 can manage a variety of device types and operating systems from a single console, including iOS, Android, Windows, and macOS.
  • AI-Driven Insights: The platform leverages IBM Watson to provide AI-driven security features and real-time insights, enabling proactive threat identification and efficient device management.
  • User-Friendly Interface: Users praise MaaS360 for its intuitive and well-organized management console, which simplifies tasks like device enrollment, policy configuration, and application deployment.
  • Steep Learning Curve: The platform's interface can feel cumbersome, especially for new users who may require extra training to get up to speed.
  • Support Headaches: Some users have reported slow response times from the customer support team, leading to delays in resolving issues.
  • Notification Inconsistencies: Occasional hiccups in the system can cause delays in critical notifications, potentially impacting security or update deployments.
  • Limited Linux Support: Compared to competitors, MaaS360's support for Linux devices is not as robust, which might be a drawback for organizations heavily reliant on Linux systems.

Key Features

  • Unified Endpoint Management: Manage and secure all endpoints, including mobile devices, laptops, desktops, and IoT devices, from a single console.
  • AI-Powered Insights: Leverage Watson AI to gain actionable insights into device health, security threats, and compliance status.
  • Secure Containerization: Protect corporate data by isolating it within secure containers on mobile devices, ensuring separation from personal data.
  • Identity and Access Management: Implement robust authentication methods, including single sign-on (SSO) and multi-factor authentication (MFA), to safeguard access to corporate resources.
  • Policy Management: Create and enforce security policies across all devices, ensuring compliance with organizational and regulatory standards.
  • Application Management: Distribute, update, and manage applications on devices seamlessly, with support for both public and private app stores.
  • Threat Management: Detect and respond to security threats in real-time with integrated threat intelligence and automated remediation capabilities.
  • Data Loss Prevention: Prevent unauthorized data sharing and access with comprehensive data loss prevention (DLP) tools.
  • Remote Support: Provide remote troubleshooting and support to users, reducing downtime and improving user satisfaction.
  • Compliance Reporting: Generate detailed compliance reports to demonstrate adherence to industry regulations and internal policies.
  • Network Access Control: Control device access to corporate networks based on compliance status and security posture.
  • Geofencing and Location Tracking: Utilize geofencing to enforce location-based policies and track device locations for enhanced security.
  • Device Lifecycle Management: Manage the entire lifecycle of devices, from provisioning to retirement, ensuring efficient resource utilization.
  • Customizable Dashboards: Create personalized dashboards to monitor key metrics and gain visibility into the UEM environment.
  • Integration Capabilities: Seamlessly integrate with existing IT infrastructure and third-party applications to enhance functionality and streamline operations.
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Why We Picked Ivanti Endpoint Manager

Is Ivanti Endpoint Manager the "endoint" to your endpoint management woes? User reviews paint a mixed picture of this comprehensive UEM solution. While lauded for its robust features and efficiency, particularly in patch management and software distribution, some users find its complexity and occasional agent issues to be a drawback. For instance, one user praised its ability to manage a large number of devices from a central location, highlighting its comprehensive feature set. However, another user pointed out that the agent, while generally reliable, can sometimes be resource-intensive depending on the policy configuration.

A key strength of Ivanti Endpoint Manager is its speed in deploying patches and software installations, especially for Windows devices, a crucial factor in maintaining security and productivity. Its detailed device data gathering and automation capabilities contribute significantly to increased IT productivity. However, some users recommend opting for the self-hosted version for greater control and flexibility, suggesting that the cloud-based version might have limitations in customization. The software's integration capabilities with other IT management solutions are also seen as a major plus, as it streamlines workflows and boosts overall efficiency. Overall, Ivanti Endpoint Manager is best suited for organizations prioritizing efficient patch management and software distribution, particularly those with a large Windows device ecosystem. Its comprehensive features and integration capabilities make it a good fit for organizations looking to streamline their IT operations, but a consideration of the self-hosted option might be necessary for those requiring a high degree of customization and control.

Pros & Cons

  • Robust Security: Provides integrated threat protection, functioning like an antivirus to guard against various threats, including spyware, malware, and ransomware. It offers automated remediation from a central console, simplifying security responses.
  • Streamlined Windows Management: Simplifies the management of Windows devices, enabling quick onboarding with Windows Autopilot, eliminating the need for Microsoft InTune. It facilitates easy migration of user settings and files to Windows 10 or 11 and automates Windows-as-a-Service updates with minimal network overhead.
  • Cross-Platform Compatibility: Demonstrates support for a wide range of operating systems, including Windows, macOS, Linux, iOS, Android, and even IoT devices like Apple TV and Raspberry Pi, making it suitable for diverse IT environments.
  • Automated Patch Management: Automates software and OS deployments and application patching for targeted user groups. This proactive approach helps remediate security threats and ensures endpoints remain up-to-date.
  • MacOS Support: While improving, support for Apple macOS is still considered to be lagging behind other features.

Key Features

  • Device Discovery: Automatically identifies and inventories all devices connected to the network, ensuring comprehensive visibility.
  • Patch Management: Streamlines the process of deploying patches across multiple operating systems, reducing vulnerabilities.
  • Remote Control: Provides IT administrators with the ability to remotely access and troubleshoot devices, minimizing downtime.
  • Software Distribution: Facilitates the deployment of software packages to endpoints, ensuring consistency and compliance.
  • OS Provisioning: Automates the installation and configuration of operating systems, speeding up device setup.
  • Endpoint Security: Integrates security measures such as antivirus and firewall management to protect devices from threats.
  • Inventory Management: Offers detailed hardware and software inventory reports, aiding in asset management and planning.
  • Power Management: Implements energy-saving policies to reduce power consumption and operational costs.
  • Compliance Reporting: Generates reports to ensure devices meet organizational and regulatory compliance standards.
  • Self-Service Portal: Empowers users to install approved software and updates, reducing IT support requests.
  • Mobile Device Management: Extends management capabilities to mobile devices, ensuring consistent policy enforcement.
  • Role-Based Access Control: Allows administrators to define user roles and permissions, enhancing security and control.
  • Integration Capabilities: Seamlessly integrates with other IT systems and tools, enhancing overall IT ecosystem efficiency.
  • Automated Workflows: Enables the creation of automated processes for routine tasks, improving operational efficiency.
  • Customizable Dashboards: Provides interactive dashboards that can be tailored to display relevant data and metrics.
  • Endpoint Intelligence: Utilizes data analytics to provide insights into endpoint performance and usage patterns.
  • Network Access Control: Ensures that only authorized devices can access the network, enhancing security posture.
  • Data Encryption: Supports encryption protocols to protect sensitive data on endpoints.
  • Application Control: Manages application usage policies to prevent unauthorized software installations.
  • Incident Management: Integrates with IT service management tools to streamline incident response and resolution.
Start Price
$139
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Why We Picked Endpoint Central

Is ManageEngine Endpoint Central truly the central hub for all your endpoint management needs? User reviews from the past year suggest that it might just be the comprehensive solution IT professionals have been searching for. Endpoint Central has garnered praise for its robust feature set, particularly its automated patching and software deployment capabilities. Users highlight how these features streamline IT operations, saving time and resources that would otherwise be spent on manual tasks. This efficiency is further amplified by the software's intuitive interface, which even users with limited technical expertise find easy to navigate.

However, it's not all smooth sailing with Endpoint Central. Some users have reported challenges with certain updates, citing issues like compatibility problems and unexpected behavior after implementation. While these issues don't appear to be widespread, they do underscore the importance of thorough testing before deploying updates across an entire organization. Despite these occasional hiccups, Endpoint Central's strengths in automation, user-friendliness, and comprehensive features make it a compelling choice for organizations of all sizes.

Its ability to manage a diverse range of devices, from traditional desktops to mobile devices, through a single console is a significant advantage in today's increasingly diverse IT landscape. This versatility, coupled with its competitive pricing, makes Endpoint Central particularly well-suited for organizations looking to consolidate their endpoint management solutions and streamline IT operations without breaking the bank. Think of it as a universal remote control for your IT infrastructure, simplifying complex tasks and bringing everything under one roof.

Pros & Cons

  • Cross-Platform Support: Effectively manages a diverse range of devices, including servers, desktops, laptops, smartphones, and tablets, across various operating systems like Windows, Linux, macOS, iOS, and Android.
  • Automated Patch Management: Automates the deployment of patches for both operating systems and third-party applications, enhancing security and ensuring systems are up-to-date.
  • Streamlined Software Deployment: Simplifies the process of deploying software and updates to multiple devices simultaneously, reducing administrative overhead.
  • Efficient Remote Troubleshooting: Provides remote assistance capabilities, allowing IT administrators to troubleshoot issues on user devices from a central location.
  • Centralized Asset Management: Offers a centralized platform for managing IT assets, providing insights into hardware and software inventory.
  • Functionality Issues: Some users have reported that the latest version of Endpoint Central may disrupt certain features, potentially impacting workflow and productivity.
  • Limited Privilege Management: The software lacks automated and audited privilege management, requiring manual configuration changes for granting users temporary administrative access, which can be cumbersome for IT administrators.

Key Features

  • BitLocker Management: Ensure complete data protection with BitLocker encryption. Protect machines with or without trusted platform modules (TPM).
  • Real-Time Alerting: Build a robust security landscape with real-time alerting and minimize chances of data theft. Safeguard endpoints from insider attacks with continuous monitoring and frequent audits.
  • App Management: Find potentially harmful apps and block blacklisted ones. Distribute store and in-house apps and automatically assign commercial apps with different redemption codes.
  • IT Asset Management: Manage software license, prohibited software, software metering and digital assets.
  • Vulnerability Management: Identify vulnerabilities within the IT defense landscape with regular endpoint scanning and advanced threat hunting. Mitigate vulnerabilities with immediate patch fixing.
  • Profile Management: Assign policies and job roles to different departments for better collaboration and increased productivity. Simplify personnel management with a comprehensive communication platform.
  • Ransomware Protection: Prevent ransomware attacks and multifaceted extortions by identifying and mitigating them at early stages.
Hexnode  Award
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Why We Picked Hexnode

Is Hexnode the real deal when it comes to Unified Endpoint Management? User reviews from the last year suggest that Hexnode is a strong contender in the UEM market, particularly for its robust security features and comprehensive platform support. Users rave about its ability to manage a diverse range of devices, from Apple products to Windows machines, making it a versatile solution for businesses with heterogeneous environments. Its granular policy management, including features like kiosk lockdown and remote troubleshooting, gives IT administrators fine-grained control over device security and functionality. This is particularly critical in industries like healthcare and finance, where data security is paramount.

However, some users have reported a steep learning curve, particularly for those unfamiliar with UEM solutions. This suggests that while Hexnode offers a powerful feature set, it may require dedicated training and support for optimal utilization. Despite this, Hexnode's strengths in cross-platform compatibility, robust security features, and positive user feedback position it as an ideal choice for organizations, especially mid-sized businesses, looking for a comprehensive and reliable UEM solution. Its ability to streamline device management, enhance security, and integrate seamlessly with existing systems makes it a valuable asset in today's increasingly mobile-centric work environment.

Pros & Cons

  • Comprehensive Device Management: Hexnode UEM provides a single platform to manage various device types, including Android, iOS, macOS, and Windows.
  • Robust Security Features: The software offers security measures such as device encryption, password enforcement, and web content filtering to protect sensitive data.
  • Streamlined App Distribution: IT administrators can easily distribute and manage apps from a central console, including installing apps silently without user intervention.
  • Effective Kiosk Mode: Hexnode enables locking down devices into kiosk mode, ideal for purpose-specific use cases like digital signage or information kiosks.
  • Scalability Concerns: Hexnode may not be the ideal solution for larger organizations with hundreds of devices due to potential scalability limitations.
  • Initial Setup Complexity: New users might find the initial setup process somewhat challenging, requiring additional time and effort to familiarize themselves with the platform.

Key Features

  • Device Management: Comprehensive control over iOS, Android, Windows, macOS, and tvOS devices, allowing for seamless integration and management.
  • App Management: Streamlined deployment and management of applications across multiple platforms, ensuring consistent app availability and updates.
  • Security Management: Robust security policies and compliance checks to protect sensitive data and maintain device integrity.
  • Geofencing: Location-based policies that trigger specific actions when devices enter or exit predefined geographical areas.
  • Remote Troubleshooting: Efficient remote access and control capabilities to diagnose and resolve device issues without physical intervention.
  • Content Management: Secure distribution and management of corporate content, ensuring that employees have access to necessary resources.
  • Customizable Dashboards: Intuitive dashboards that provide real-time insights and analytics tailored to organizational needs.
  • Automated Workflows: Automation of routine tasks and processes to enhance efficiency and reduce administrative overhead.
  • Compliance Management: Tools to ensure adherence to industry standards and regulations, with detailed reporting and audit trails.
  • BYOD Support: Flexible policies that accommodate employee-owned devices while maintaining corporate security standards.
  • Integration Capabilities: Seamless integration with third-party applications and services to extend functionality and streamline operations.
  • Policy Enforcement: Granular policy controls that enforce security and usage guidelines across all managed devices.
  • Multi-Platform Support: Unified management of diverse device ecosystems, reducing complexity and improving operational efficiency.
  • Role-Based Access Control: Fine-tuned access permissions based on user roles, ensuring appropriate access to resources and data.
  • Audit and Reporting: Comprehensive reporting tools that provide insights into device usage, compliance status, and security incidents.
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Why We Picked Intune

Are you in tune with the latest in endpoint management? Microsoft Intune has been making waves, but is it the right symphony for your business? User reviews from the past year paint a largely harmonious picture, praising Intune's user-friendly interface and tight integration with the Microsoft ecosystem, much like a well-conducted orchestra. This seamless integration, particularly with Microsoft 365, is a major boon for organizations already invested in the Microsoft world, allowing for centralized management of devices, applications, and security policies. Users highlight Intune's robust security features, including device encryption, app protection, and conditional access, as key strengths, ensuring that corporate data is always protected, like a vigilant security guard.

However, some discordant notes do emerge from the chorus of reviews. While Intune generally receives high marks for its ease of use, some users find the initial setup process to be somewhat complex, particularly for organizations with limited IT resources. This is akin to tuning a complex instrument - it requires a bit more finesse and expertise. Additionally, while Intune supports multiple platforms, some users note that the level of customization and control is more extensive for Windows devices compared to iOS or Android, which could be a limiting factor for organizations with a diverse device ecosystem.

Overall, Intune hits the right notes for organizations deeply entrenched in the Microsoft ecosystem, especially those prioritizing ease of use, tight integration, and robust security. It's like having a dedicated conductor for your IT orchestra, ensuring everything works in harmony. However, businesses with limited IT staff or those heavily reliant on non-Windows devices might find the experience a bit more challenging, like trying to play a complex piece without all the right instruments.

Pros & Cons

  • Centralized Device Management: Intune provides a single platform to manage various devices, including Windows, macOS, iOS, and Android, simplifying device management tasks.
  • Enhanced Security: Robust security features, such as device encryption, strong password enforcement, and access control to unauthorized applications, help protect sensitive data.
  • Microsoft 365 Integration: Intune seamlessly integrates with Microsoft 365, allowing businesses to manage applications like Microsoft Teams and OneDrive directly from the Intune platform.
  • Streamlined Application Deployment: Businesses can easily deploy internal or line-of-business applications wirelessly to any device, simplifying the distribution process.
  • Automated Device Setup: When combined with Windows Autopilot, Intune automates new device setup, enabling devices to configure themselves with minimal user intervention.
  • Support Challenges: Intune users have reported difficulties with support services, particularly a perceived lack of technical expertise among support staff, potentially leading to prolonged resolution times.
  • Setup Complexity: Organizations with limited IT expertise may find Intune's initial setup process intricate due to the platform's extensive features and configuration options.
  • Limited Non-Windows Customization: While Intune supports iOS and Android devices, users have noted that customization options for these platforms are not as extensive as those available for Windows devices, potentially limiting control and flexibility.

Key Features

  • Device Management: Intune provides comprehensive management for a wide range of devices, including Windows, iOS, Android, and macOS, allowing IT administrators to enforce security policies and configurations.
  • App Management: Administrators can deploy, update, and manage applications across devices, ensuring users have access to the necessary tools while maintaining control over corporate data.
  • Conditional Access: This feature allows organizations to enforce access controls based on specific conditions, such as user location or device compliance status, enhancing security protocols.
  • Compliance Policies: Intune enables the creation and enforcement of compliance policies to ensure devices meet organizational security standards before accessing corporate resources.
  • Integration with Azure AD: Seamless integration with Azure Active Directory allows for streamlined identity and access management, enhancing user authentication and authorization processes.
  • Remote Actions: IT administrators can perform remote actions such as wiping, locking, or resetting devices, providing a quick response to security incidents or lost devices.
  • Reporting and Analytics: Intune offers detailed reporting and analytics capabilities, providing insights into device compliance, app usage, and security threats.
  • Endpoint Security: Intune integrates with Microsoft Defender for Endpoint, offering advanced threat protection and security management features to safeguard devices.
  • Zero-Touch Deployment: Simplifies the deployment process by allowing devices to be configured and managed without manual intervention, streamlining onboarding for new employees.
  • Role-Based Access Control (RBAC): Provides granular control over who can perform specific actions within Intune, ensuring that only authorized personnel have access to sensitive management functions.
  • Windows Autopilot: Facilitates the deployment and configuration of new Windows devices, reducing the time and effort required for setup and ensuring consistency across the organization.
  • Data Protection: Intune supports data protection policies that help secure corporate data on both managed and unmanaged devices, preventing data leakage.
  • Integration with Microsoft 365: Intune works seamlessly with Microsoft 365 services, enhancing productivity and security by ensuring that devices and applications are always up-to-date and compliant.
  • Customizable Branding: Organizations can customize the Intune Company Portal with their branding, providing a consistent user experience across devices.
  • Support for BYOD: Intune supports Bring Your Own Device (BYOD) scenarios, allowing employees to use personal devices while maintaining corporate security standards.
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Why We Picked Citrix Endpoint Management

How do you manage to keep up with the latest in Unified Endpoint Management? Citrix Endpoint Management (CEM) has garnered a mixed bag of user reviews, with some praising its robust feature set and others finding it a tad clunky. Users rave about CEM's comprehensive device management capabilities, highlighting its ability to wrangle a diverse herd of devices and operating systems under one digital roof. They also give a thumbs-up to its tight integration with the Citrix Workspace suite, making it a natural fit for organizations already invested in the Citrix ecosystem. However, the honeymoon phase seems to fade a bit when it comes to user-friendliness. Several users have pointed out that the application wrapping process can feel like navigating a maze, and the pace of updates sometimes lags behind the speed of the IT world.

This sluggishness, some argue, can make maintaining compliance a bit of a tightrope walk. Resource consumption is another area where CEM seems to be a bit of a gourmand, potentially leaving older systems feeling a bit sluggish. Despite these hiccups, CEM's strengths in managing a diverse device landscape and its seamless integration capabilities make it a good fit for organizations already swimming in the Citrix pool and those prioritizing robust security features. However, those seeking a more lightweight and intuitive solution might want to explore alternatives like NinjaOne, especially if extensive training resources aren't on the menu.

Pros & Cons

  • Centralized Management: Citrix Endpoint Management provides a single platform to manage various devices and operating systems, simplifying IT tasks and reducing the need for separate management tools.
  • Enhanced Security: With over 300 security policies, including micro VPN settings and device compliance checks, Citrix helps protect sensitive data and ensures secure access to corporate resources.
  • Improved User Experience: Citrix focuses on providing a seamless and productive experience for end-users by simplifying device enrollment, application access, and overall workspace management.
  • Application Wrapping Complexity: The process of wrapping apps within Citrix Endpoint Management can be a bit challenging, sometimes requiring extra effort to ensure compatibility and functionality.
  • Slow Update Rollouts: Some users have mentioned that updates to the software, particularly those related to compliance, can be slow. This lag might put you a step behind in meeting the latest security standards.
  • Tricky Setup and Integration: While Citrix Endpoint Management generally plays well with other systems, the initial setup process can be complex. It might demand additional training or support to get everything working smoothly.

Key Features

  • Unified Console: Manage all devices, apps, and data from a single, integrated platform, simplifying IT operations.
  • Comprehensive Device Support: Supports a wide range of devices including iOS, Android, Windows, and macOS, ensuring flexibility in device choice.
  • Secure App and Data Access: Provides secure access to corporate apps and data, protecting sensitive information from unauthorized access.
  • App Management: Offers app wrapping and micro VPN capabilities, allowing secure deployment and management of mobile apps.
  • Identity and Access Management: Integrates with existing identity providers to streamline user authentication and access control.
  • Endpoint Security: Includes features like remote wipe, lock, and locate, enhancing the security of lost or stolen devices.
  • Policy Enforcement: Allows IT to enforce security policies across all managed devices, ensuring compliance with corporate standards.
  • Workspace Environment Management: Optimizes user experience by managing and monitoring workspace performance and resource allocation.
  • Automated Workflows: Automates routine tasks such as device provisioning and app updates, reducing administrative overhead.
  • Analytics and Reporting: Provides detailed insights into device usage, compliance, and security incidents, aiding in informed decision-making.
  • Scalability: Designed to scale with organizational growth, accommodating an increasing number of devices and users without compromising performance.
  • Integration Capabilities: Seamlessly integrates with other Citrix products and third-party solutions, enhancing overall IT ecosystem functionality.
  • Geofencing and Location Services: Enables location-based policies and services, allowing for context-aware management of devices.
  • BYOD Support: Facilitates Bring Your Own Device programs by separating personal and corporate data, ensuring privacy and security.
  • Remote Support: Provides tools for IT to remotely troubleshoot and resolve device issues, minimizing downtime for end-users.

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