Last Reviewed: November 27th, 2024

Best Supply Chain Management Software Of 2024

What is Supply Chain Management Software?

Supply Chain Management (SCM) software acts as a digital brain for complex product journeys. It orchestrates the flow of goods and information, from sourcing raw materials to delivering finished products to customers. By automating tasks, optimizing inventory, and fostering collaboration, SCM tackles problems like stockouts, inefficient logistics, and poor visibility. This translates to significant benefits: reduced costs, faster deliveries, and improved customer satisfaction. Core functionalities include procurement management, order fulfillment, warehouse management, and transportation planning. Cutting-edge features like AI-powered demand forecasting and blockchain-enabled traceability are emerging, enhancing agility and transparency. Businesses of all sizes across various industries, from manufacturing and retail to healthcare and agriculture, can leverage SCM. However, implementing such complex systems requires careful planning and integration with existing infrastructure. In essence, SCM software empowers businesses to navigate the ever-evolving supply chain landscape, driving efficiency, resilience, and ultimately, a competitive edge.

What Are The Key Benefits of Supply Chain Management Software?

  • Reduced costs
  • Improved inventory management
  • Enhanced visibility & forecasting
  • Boosted operational efficiency
  • Faster deliveries & customer satisfaction
  • Minimized disruptions & risk mitigation
  • Smarter purchasing & supplier collaboration
  • Increased agility & scalability
  • Improved data-driven decision making
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SelectHub Award Winners - Array

Our Research Analysts evaluated 394 solutions and determined the following solutions are the best Supply Chain Management Software overall:

Overall

  • 92 Oracle SCM Cloud
    Best Overall, Integrations and Extensibility, Inventory Management
  • 89 Blue Yonder
    Best for Inventory Management, Logistics and Transportation, Supply Chain Analytics
  • 88 SAP Supply Chain
    Best for Purchase Order Management, Warehouse Labor Management
  • 86 Dynamics 365 SCM
    Best for Mobile Capabilites
  • 80 IFS
  • 79 Epicor SCM
    Best for Inventory Management, Purchase Order Management
  • 77 Sage X3
    Best for Purchase Order Management
  • 74 Manhattan Supply Chain
  • 74 Infor Supply Chain Management
    Best for Inventory Management, Warehouse Management
  • 71 NetSuite
Oracle SCM Cloud  Award
Start Price
$350
Monthly
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Deployment
Cloud On-Premise
Platform
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Why We Picked Oracle SCM Cloud

Users of Oracle SCM Cloud express overall satisfaction with its comprehensive capabilities and robust features. Many praise its ability to provide end-to-end visibility and control over their supply chain operations, citing improved efficiency and cost savings. One user commented, "Oracle SCM Cloud has revolutionized our supply chain management, streamlining processes and increasing visibility into critical data. We've seen a significant reduction in lead times and inventory levels, leading to substantial cost savings." However, some users noted the platform's complexity, particularly for small and medium-sized businesses with limited resources. "The initial learning curve can be steep, and customization requires specialized expertise," remarked one user. "However, the long-term benefits outweigh the initial challenges." One of Oracle SCM Cloud's key strengths compared to competitors like SAP S/4HANA and Microsoft Dynamics 365 Supply Chain Management is its scalability and global reach. "Oracle SCM Cloud seamlessly scales with our business, accommodating our growth and expansion into new markets," stated another user. "The multi-language and currency support is invaluable for our international operations." While competitors offer similar features, Oracle SCM Cloud stands out with its advanced analytics and machine learning capabilities. "The platform's ability to predict future demand and optimize inventory levels has been a game-changer for our business," commented one user. "We are now able to anticipate customer needs and react quickly to market changes, ensuring on-time deliveries and improved customer satisfaction." Overall, user reviews paint a positive picture of Oracle SCM Cloud as a powerful and comprehensive solution for optimizing supply chain operations. While its complexity might require additional support for smaller businesses, its scalability, global reach, and advanced analytics capabilities make it a compelling choice for large enterprises seeking to gain a competitive edge in today's dynamic business environment.

Pros & Cons

  • User-Friendly Interface: It offers an easy to use, intuitive and configurable user-interface, as noted by around 92% of reviewers who mention UI.
  • Navigation: It is easy to navigate throughout the application, as stated by 100% of the users.
  • Latest Upgrades: It keeps the cloud updated through seamless upgrades, as observed by more than 71% of the users specifying upgrades.
  • Security: All users who refer to security report that it offers an enhanced security architecture.
  • Integration: The integration process is cumbersome, as stated by more than 55% of reviewers who specify integration.
  • Reporting: Over 57% of reviewers who refer to reporting note that it lacks flexible reporting capabilities.
  • Speed: Its slow speed is unable to handle large volumes of data, as noted by 80% of the users mentioning speed.
  • Customization: It has limited scope for customization, as specified by around 87% of reviewers who refer to customization.

Key Features

  • Collaboration and Visibility: Increased data visibility allows managers to plan and forecast efficiently. Maintain contact with clients and partners with a messaging system that links businesses. Better collaboration between employees enforces better collaborative planning for the entire supply chain. 
  • Distribution Planning: Gain access to world-class planning tools and quickly respond to demand changes. Plan ahead to reduce inventory and prevent detrimental issues with manufacturing. 
  • Manage Demand: Enables users to forecast the products needed using its demand management toolset, helping companies stay ahead of market changes and become driven by it. 
  • Promotion Management: Its data-mining capabilities can help discover successful promotion tactics for various operations to maximize ROI. Data from sales points can be measured and used to predict strong promotion strategies. 
  • Transportation Management: Optimize shipments across all methods, regardless of the transport mode through its transportation management. Reduces the complexity of fleet management while boosting carrier sourcing. 
  • Warehouse Management: Real-time visibility into warehousing processes strengthens accuracy and reduces daily costs. Automates several time-intensive operations and helps task employees with more essential duties. 
Blue Yonder  Award
Start Price
$100,000
Annually
Analyst Rating
Company Size
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Deployment
Cloud On-Premise
Platform
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Why We Picked Blue Yonder

Blue Yonder helps businesses plan their supply chains. It's suitable for medium and large companies. This tool uses artificial intelligence (AI) and machine learning to help companies spot problems quickly. It boosts collaboration, offers scenario testing and predicts results.

Users like Blue Yonder because it helps manage stock levels and plan for future needs. It also gives a clear view of supplier networks and tracks orders, shipments and inventory in real time.

However, some users say that it takes a long time to set up and needs constant support. They also wish it was easier to customize and more user-friendly. Overall, the tool is known for its wide range of features, which help companies manage their supply chains more efficiently.

Pros & Cons

  • Inventory Optimization: All users appreciated the inventory management module, which reduced stock-outs and prescribed optimal inventory.
  • Planning and Forecasting: All users agreed that Blue Yonder offers multi-level forecasting and guided supply planning.
  • Visibility: All users commended the product for its end-to-end visibility.
  • Implementation: All users reported that implementation time is lengthy and needs constant support.
  • Customization: 80% of users said the product should offer more customization options.
  • User Interface: 67% of users struggled to navigate the product’s intuitive interface.

Key Features

  • Demand Planning: Blue Yonder weighs different factors that drive demand and predicts business impacts and risks. This ability helps enhance inventory, plan productivity and understand buyers' needs. Demand-driving variables provide exact projections that enable informed decisions.
  • Network Design: Synchronize planning and execution plans to improve financial performance and meet high service expectations. A better network boosts sustainability and lowers operating risks and costs.
  • Control Tower: The Luminate Tower helps firms accurately read data from various sources. It uses machine learning to identify and solve supply chain issues. It also boosts teamwork and improves visibility across the whole network.
  • Production Planning: It has a decision support module for production scheduling. Use it to balance demand with proper capacity, material and due-date rules. It blends production control, manufacturing and procurement planning to meet demands at the right costs.
  • Transportation Management: Blue Yonder handles inbound and outbound processes and merges carrier supplier partnership tools. It manages business assets to improve profitability and stay ahead of competitors.
  • Space and Floor Planning: Retailers can assign products correctly, use buyer insights to drive income, calculate KPIs using strong analytics and expand selling space. Associates can contact customers to deliver brand promises with its mobile store execution module.
SAP Supply Chain  Award
Start Price
$30,000
Annually
Analyst Rating
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Deployment
Cloud On-Premise
Platform
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Why We Picked SAP Supply Chain

Navigating the labyrinth of supply chain management software can be daunting, but SAP Supply Chain appears to be a guiding light for many businesses. User reviews from the past year paint a picture of a robust and reliable solution that streamlines operations and enhances efficiency. Reviewers frequently highlight the software's user-friendly interface and intuitive design, making it accessible to both seasoned professionals and those new to supply chain management. The ability to track inventory levels in real-time and manage orders seamlessly has also received widespread acclaim, with many users noting significant improvements in their ability to meet customer demands and optimize stock levels.

While SAP Supply Chain enjoys a largely positive reputation, some users have pointed out areas for potential improvement. Integration with existing systems can occasionally present challenges, requiring additional configuration and support. Furthermore, the software's extensive features and functionalities may necessitate a steeper learning curve for some users. Despite these considerations, SAP Supply Chain's strengths appear to outweigh its weaknesses, particularly for medium to large enterprises with complex supply chain operations. Its comprehensive suite of tools, scalability, and ability to provide real-time insights make it a valuable asset for businesses seeking to optimize their supply chain processes and gain a competitive edge.

Pros & Cons

  • End-to-End Visibility: SAP Supply Chain Management software provides real-time insights into every stage of the supply chain, from raw materials to finished products and customer delivery. This level of transparency allows businesses to proactively identify and address potential disruptions, optimize inventory levels, and improve overall efficiency.
  • Enhanced Collaboration: The platform fosters collaboration among various stakeholders, including suppliers, manufacturers, distributors, and retailers. By facilitating seamless communication and data sharing, SAP Supply Chain Management helps to streamline processes, reduce lead times, and improve customer satisfaction.
  • Improved Planning and Forecasting: Advanced analytics and machine learning capabilities enable businesses to generate accurate demand forecasts, optimize production schedules, and make informed decisions about inventory management. This leads to reduced costs, improved resource allocation, and increased profitability.
  • Increased Agility and Responsiveness: SAP Supply Chain Management empowers businesses to respond quickly to changing market conditions and customer demands. The platform's flexibility allows for rapid adjustments to production plans, logistics routes, and inventory levels, ensuring that businesses can adapt to unforeseen circumstances and maintain a competitive edge.
  • Customization Challenges: Adapting SAP Supply Chain to unique business requirements can be complex and time-consuming, often requiring specialized skills and knowledge.
  • Integration Complexity: Integrating SAP Supply Chain with existing systems and applications can pose significant challenges, potentially leading to data inconsistencies and process disruptions.
  • Cost Considerations: Implementing and maintaining SAP Supply Chain can be expensive, particularly for smaller businesses with limited budgets.
  • User Adoption Hurdles: The system's complexity can lead to a steep learning curve for users, potentially hindering adoption and productivity.

Key Features

  • Cloud Deployment: Deploy as an on-premise or cloud-based solution with features that include backups, document storage and constant updates that do not require downtime. Promote communication with quick document and information sharing for team members and stakeholders.  
  • Predictive Analytics: Incorporate integrated business planning functionalities that leverage AI and sophisticated analysis to keep supply chains one step ahead of the ever-changing market. Keep supply chains on top of demand with predictive features while meeting profitability goals.  
  • Multiple SCM Modules: Utilize modules for extended warehouse management, advanced planning and optimization, transportation management, supply network collaboration and more.  
  • Lifecycle Management: Execute along an entire supply chain with networking, planning, coordination and execution features. Access vital information about all supply chain activities and apply it to every portion of a product lifecycle.  
  • Transportation Management: Leverage several transportation management modules to streamline the shipping process. Transfer purchase orders, returns and created deliveries to the advanced planning and optimization module. Schedule deliveries and drivers with unique scheduling tools to keep shipments running on time.  
  • SAPPHIRE NOW: Watch, read and listen to webinars and documents that help users get the most out of their products. Gain access to customer and client success stories, insights into technology and speakers that talk about industry challenges, trends and more through SAPPHIRE NOW.  
  • Integration Management: Unify manufacturing analytics and supply chain information in the integrated manufacturing execution system. Supports the management of product quality and compliance along with Industrial Internet of Things integrations.  
  • Delivery and Logistics Features: Optimize yard management, warehousing and transportation-related processes with efficient logistics tools. Streamline overall order fulfillment efficiency. Trace and track shipments as they move from location to location, in and out of the warehouse.  
  • Enterprise Asset Management: This system lets users improve the performance of their assets with asset health prediction, strategy and collaboration tools. Service and maintenance management features ensure that valuable assets are optimally maintained. 

Pricing

License/Subscription Cost
  • Subscription-based pricing model: per user, per month, billed annually for both types of deployment.
  • Price and functionality depend on category — self-service or enterprise
  • Cost varies depending on pricing tier and any add-on functionalities
Maintenance Cost
  • Cost is included in subscription fee for both types of deployment
  • Comprehensive maintenance and support services are offered
  • Maintenance and support services are available for licensed products
  • Access to SAP Support Infrastructure is provided through SAP support
  • SAP Support provides upgrades, 24/7 support, backup, recovery, and mobile access — all of which are included in the subscription fee
  • An additional fee is required for a dedicated server
  • Annual maintenance fee is charged as a percentage of the software’s contract value
  • SAP offers an SAP Support Portal for reporting incidents, requesting keys, downloading software, searching product documentation and access to SAP knowledge base and SAP notes
Installation/Implementation Cost
  • On-premise: Cost is included in the subscription fee
  • Cloud-based: None
Customization Cost
  • Cost depends on custom functionality and extra modules to be added for both types of deployment
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost depends on the amount of data that is migrated from legacy systems, availability of migration tools, data profiling, and data cleansing for both deployments.
Recurring/Renewal Costs
  • Cost is equivalent to the sum of monthly subscription fees, additional licenses, type of purchased plan, add-on costs, maintenance and training costs for both deployments
Dynamics 365 SCM  Award
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Why We Picked Dynamics 365 SCM

User reviews of Dynamics 365 Supply Chain Management paint a nuanced picture. Many praise its intuitive interface, seamless integration with other Microsoft products, and real-time data-driven insights, citing improved efficiency and informed decision-making. Its scalability and adaptability are also lauded, making it suitable for businesses of all sizes and across diverse industries. However, some criticisms revolve around its higher upfront costs compared to competitors, particularly for larger implementations. The steeper learning curve and potential customization needs can also be daunting for smaller teams. Users mention dependence on the Microsoft ecosystem as both a boon and a potential hindrance, as switching to non-Microsoft solutions might be challenging. Compared to similar products, Dynamics 365 shines in its user-friendliness and integration capabilities within the Microsoft suite. Its AI-powered analytics and robust features for specific areas like manufacturing and warehouse management are also differentiating factors. However, competitors often offer more flexible pricing models and potentially easier customization options. Ultimately, the choice between Dynamics 365 Supply Chain Management and alternative solutions depends on individual needs and priorities. For businesses prioritizing user-friendliness, Microsoft integration, and robust functionalities, Dynamics 365 might be the perfect fit. But for those seeking flexible pricing and easier customization, exploring other options might be prudent.

Pros & Cons

  • Intuitive Interface: Familiar layout and drag-and-drop functionality make it easy to learn and navigate.
  • Seamless Integration: Connects seamlessly with other Microsoft products and external systems, providing a holistic view of your supply chain.
  • Actionable Insights: Real-time data and AI-powered analytics enable data-driven decision-making for improved efficiency and agility.
  • Scalable and Adaptable: Grows with your business needs and adapts to industry-specific requirements.
  • Automated Workflows: Automates routine tasks and processes, freeing up time for strategic initiatives.
  • Higher Upfront Costs: Subscription fees and potential implementation costs can be significant, especially for larger businesses.
  • Steeper Learning Curve: The comprehensive features require dedicated training and ongoing support for optimal utilization.
  • Potential Customization Needs: Adapting to specific industry requirements or workflows may involve additional development.
  • Dependency on Microsoft Ecosystem: Integration with other Microsoft products is seamless, but switching to non-Microsoft solutions might be challenging.
  • Complex Setup and Configuration: Initial setup and configuration can be intricate, requiring IT expertise or consultant assistance.

Key Features

  • Dashboards: Create easy-to-use dashboards to manage product information and images. Access complete product information from a centralized dashboard. 
  • Configuration Models: Configure customer requirements and product attributes by creating scalable models using embedded constraints. Automatically generates a list of product requirements and routes needed for delivery and production process. 
  • Asset Maintenance: Increase machine life by creating an asset maintenance routine. Access telemetry data to identify repairs for machines and make plans for replacement. 
  • Supply Chain Management: Manage stock using insights driven by AI. Optimize inbound and outbound delivery to drive greater efficiency. Ensure accurate order picking and packing. 
  • Customer Returns: Track each returned product and address issues. Vital insights from AI can minimize future returns. 
  • Transportation Management: Manage inbound and outbound transportation to comply with deadlines. Deliver and pickup via the company’s fleet or use an external logistics provider for transportation purposes. Determine rates for transportation activities and make adjustments accordingly. 
  • Workforce Management: Simplify employees’ daily performance by using a mobile app tailored to their needs. Align real-time tasks and drive collaboration among employees across different business units. 
Start Price
$8,000
Monthly
Analyst Rating
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked IFS

User reviews for IFS paint a picture of a powerful and flexible ERP system, but one that demands investment and expertise. Fans praise its intuitive interface and industry-specific depth, especially in sectors like aerospace and manufacturing. "The power of IFS is amazing and overwhelming," one user gushes, noting its ability to handle 95% of their business processes. The modular architecture allows for significant customization, a major draw for many. "It can be tailored to fit almost any business environment," says another reviewer, contrasting it with the "rigid" feel of competing products like SAP.

However, IFS isn't for everyone. The initial investment and customization needs can be daunting, particularly for smaller companies. "The cost can be high," admits a user, comparing it to the "more affordable" options like Microsoft Dynamics 365. Additionally, the complexity can lead to a steep learning curve. "It's not as user-friendly as NetSuite," says another reviewer, highlighting the need for extensive training. Integration challenges and potential performance bottlenecks are also mentioned as drawbacks.

Ultimately, IFS seems best suited for companies with specific industry needs and the resources to invest in its extensive capabilities. "If you're looking for a deep dive into your industry, IFS is amazing," one user concludes. "But if you need something quick and easy, there are other options."

Pros & Cons

  • Intuitive interface: Users consistently praise IFS for its user-friendly design and easy-to-navigate interface, which reduces training time and improves adoption rates.
  • Flexibility and customization: The system's modular architecture allows for a high degree of customization, enabling businesses to tailor it to their unique processes and requirements without extensive coding.
  • Strong industry focus: IFS is particularly well-suited for industries such as aerospace, manufacturing, and energy, offering deep functionality and expertise in these areas.
  • Mobile accessibility: Users can access the system from any device, including smartphones and tablets, enabling them to stay connected and productive while on the go.
  • Robust project management: IFS provides comprehensive project management capabilities, from planning and scheduling to resource allocation and cost tracking, helping businesses deliver projects on time and within budget.
  • High upfront investment: IFS can require a significant initial investment for implementation and customization, potentially exceeding budgets for smaller businesses.
  • Steep learning curve: The system's complexity can lead to a steeper learning curve for users, requiring extensive training and support to achieve full proficiency.
  • Limited out-of-the-box functionality: While configurable, IFS may not offer pre-built features for specific industry needs, necessitating additional development or workarounds.
  • Integration complexities: Integrating IFS with existing systems can be challenging, requiring specialized expertise and potentially leading to data silos.
  • Performance bottlenecks: Large or complex implementations may experience performance issues, requiring careful optimization and infrastructure considerations.

Key Features

  • IFS Financials: IFS includes basic accounting tools such as general ledger, accounts receivable, accounts payable and fixed assets. It also contains business planning functionality that uses customer-defined planning models to enable demand-driven planning. The eInvoice tool automates supplier invoicing and enables electronic invoicing. Consolidation can also be conducted across multiple companies and with multiple reporting currencies. 
  • IFS Human Capital Management: This system allows employees to manage their own data as well as perform tasks such as applying for leave and updating time and expense reports. HR personnel can also manage payroll procedures, maintain health and safety information in accordance with government regulations and develop internal training programs through the tool. Recruitment can be done through the program’s connectivity with third-party applicant tracking systems (ATS). 
  • IFS Engineering: This feature includes the ability for continuously updated data related to factors such as design elements, products and facilities to be accessed throughout an organization. Change management capabilities allow users to view, approve and check changes before going ahead with change orders. The commissioning tool also ensures that facility components are designed, tested, etc. in accordance with operational requirements through the use of punch lists and mechanical completion packages. 
  • IFS Projects: IFS includes project management, risk management, project reporting and project budgeting features. Specific functionality consists of the ability to process project cost transactions, create projects using WBS, develop project schedules and develop forecasts using multiple versions of project estimates, reviews, budgets, etc. Estimate to Complete (ETC) and Estimate at Complete (EAC) principles are supported and spreading rules are available. 
  • IFS Manufacturing: This tool can calculate capacity requirements, conduct Master Scheduling for finished goods, manage the production to order process and enable employees to report production information quickly. Project-based, discrete, repetitive and batch process manufacturing are also supported through the system. Visualization of the production plan is included and enables users to identify bottlenecks and material shortages. 
  • IFS Supply Chain: IFS offers demand forecasting, supply chain planning, inventory replenishment, sales order management, procurement, rental management, warehouse management and shipment management features. The inventory function is connected to the demand forecasting tool and includes different planning strategies such as economic order quantity and service level-driven safety stocks. Item traceability is also supported through barcode functionality, which provides real-time stock information. 
  • IFS Sales & Service: This feature controls the customer lifecycle from the time a lead comes in to the time that a product reaches its final destination. It assists with transportation by allowing users to visualize driving routes. It also supports service quote and contract management. Sales efforts can be streamlined through the sales configurator, which includes a product advisor that uses a series of questions to define requirements and recommend products. 
  • IFS Maintenance: IFS enables users to evaluate potential improvements in equipment performance, communicate with subcontractors through a collaboration portal, develop leaner MRO operations and manage preventive maintenance schedules. It also makes regulatory compliance for vehicle fleets easier and manages tasks such as fault reporting, preparation, execution and final reporting for maintenance-related matters. 
  • IFS Business Enablers: This solution includes role-based portals and personalized access to ensure that employees, customers and suppliers view the most relevant information and that no one has access to privileged information that they should not be able to review. The solution contains real-time data and allows for the connection of internal and external programs through web services. Add-ins and add-ons can be implemented to customize the solution through RESTful oData APIs from IFS. 

Pricing

License/Subscription Cost On-premise:
  • Based on perpetual license-based model: license fee includes an upfront fee to own the software plus IP for a fixed term and implementation/installation, maintenance, system upkeep, customization and third-party integration
  • 10% to 15% is the typical rate of perpetual or renewal licensing for ERP systems
Cloud-based/SaaS:
  • Based on recurring subscription-based model: per user, per month
For both types of deployment, costs vary based on the number of named user licenses the organization requires, the level of access users require, the number of applications, the size and type of organization and the level of customization required
Maintenance Cost On-premise:
  • Cost is over and above the license fee
  • Requires ongoing maintenance plus ongoing upgrade support
  • Users have to enter into a maintenance agreement for annual support and maintenance, the cost of which is in the range of 10% to 20% of the original license fee
Cloud-based/SaaS:
  • Not included in the subscription cost
  • Additional cost for ongoing maintenance and upgrades
For both types of deployment:
  • Cost varies depending on the number of users
  • Upgrade fees are charged for new releases, which is essential for the ERP system to be fully functional
  • Additional cost if new additions to hardware and software are made to ensure that upgrades run seamlessly
  • Provides a wide range of support and maintenance services
  • Users can opt for varying levels of full or basic maintenance
  • Services are provided 24/7 from support centers located around the world
  • The IFS Maintenance and Support plan includes free access to new versions and product enhancements
  • Provides ongoing support for smooth adoption of the new ERP system and technology, plus global backup on demand
Installation/Implementation Cost For both types of deployment, the cost is over and above the upfront/subscription cost
  • Cost varies based on number of users, system architecture, implementation scope and complexity, company size, industry, additional applications, add-ons and third-party integrations
  • Third-party integrations involve a consultation cost
  • Includes human resources costs during the implementation phase, as users may need to spend additional time understanding the system and companies may need to add temporary workers to replace users working on the ERP project
  • Cost varies depending on who’s providing the implementation service: vendor, in-house or outsourced/third-party
  • Provides professional services for the implementation of its product through IFS Partners Network to medium and large enterprise customers
Customization Cost For both types of deployment, cost varies depending on the applications and modules added, such as self-service, recruitment, employee development and certification, training management and expense management
Data Migration Cost/Change Management/Upfront Switching Cost For both types of deployment, cost varies depending on which legacy system is used (older, proprietary system vs. disparate systems), amount of business and historical data to be migrated to the new ERP system and the intensity of data migration to the new system
  • Additional licenses can be purchased separately for the Database Management System of ERP
  • Cost of these licenses aren’t included in the implementation cost
Recurring/Renewal Costs For both types of deployment, the standard license renewal fees are 10% to 15% of the software cost


On-premise:
  • Annual recurring fees are paid over and above the upfront cost for annual renewal, upgrades, ongoing support and maintenance, customization, third-party integration and training
Cloud-based/SaaS:
  • Renewal cost is included in the subscription and is based on the number of users, add-on user licenses, ongoing support and maintenance, customization, third-party integration and training
Epicor SCM  Award
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Why We Picked Epicor SCM

Epicor SCM offers extensive modules to manage everything from forecasting to the fulfillment processes of a complete supply chain. This user-friendly solution is highly customizable to meet the changing requirements of customers. It provides comprehensive reporting and navigation capabilities to elevate user experiences. However, many reviewers note that its customer support is not responsive, making it difficult to resolve complicated issues. Also, a complex implementation process and slow system can affect overall business performance.

Pros & Cons

  • User-Friendly: Its interface is easy to use and manage, as noted by more than 78% of reviewers who mention ease of use.
  • Reporting: It offers comprehensive reporting capabilities, as observed by around 67% of the users who refer to reports.
  • Navigation: All the reviewers who specify navigation state that it is easy to navigate throughout the application.
  • Customization: It is highly customizable to fit the customer’s needs, as stated by over 86% of the users specifying customization.
  • Slow Performance: All the users mentioning performance report that the system runs slow, affecting overall performance.
  • Customer Support: It lacks support on complex issues, as observed by 87% of the users who refer to customer support.
  • Implementation: Around 70% of reviewers who specified that the process of installation, implementation and upgrading is cumbersome.
  • Bugs: It has many bugs that can disturb users, as stated by all reviewers mentioning bugs.

Key Features

  • Warehouse Management: Offers complete visibility, control and management of SCM and logistics operations through warehouse management software. Connect the warehouse with order processing and manufacturing services to optimize pick, pack, ship and receiving operations. Provides various features that include finite bin and package definitions, activities and consumption management, task and load management, multi-channel order processing and more. 
  • Inventory Planning: Statistical forecasting can select an accurate forecast model for items accounting for seasonality, trend and event-driven/promotion demand through the demand planner. Inventory optimization offers policy decision support and helps share, collaborate and track the impact of inventory planning policy. Identify stocking trends, value, understocks, overstocks and potential order cancellations through operational analytics. 
  • Barcoding: Epicor BarTender improves security, safety and efficiency by automating barcodes, printing and controlling labels, plastic cards, RFID tags and more. Lets organizations consolidate designs with intelligent templates, maintain regulatory compliance and apply secure document control. 
  • Electronic Data Integration: Offers B2B integration solutions that provide organizations with electronic data interchange functionality, flexible data integration and database translation engines to reduce costs and increase productivity. EDI managed service on demand uses fully supported and commercially available software tools to connect customers with their business partners as a service. 
  • Purchase Management: Handle purchase order writing and track supplier performance through purchase management. It helps reduce inventory levels, enhance cash flows, improve on-time deliveries and increase profit levels. Provides various capabilities that include automated purchasing tools, approving suppliers, order and supplier tracker, mass purchase order and multiple location receipts, requisition management and cross-referencing. 
  • Shipping and Receiving: Monitor incoming and outgoing items with a central application. Improve efficiency, ease of use and accuracy through online transaction and editing. Enables container and receipt tracking, customer and miscellaneous shipment tracking, manifesting and freight management, bill of lading printing and more. 
  • Handheld Application: Track inventory moving throughout the enterprise with the Epicor Handheld application. Provides event-based directing and routing of managed tasks and helps maintain complete transaction history for reporting and analyzing. 
Sage X3  Award
Start Price
$24,000
Annually
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Why We Picked Sage X3

User reviews of Sage X3 reveal a powerful ERP solution with a strong emphasis on scalability and flexibility. Users praise its ability to adapt to specific business needs and grow alongside a company's expansion. One user highlights this strength, stating, "Sage X3 offers extensive customization options to adapt to your unique business processes and workflows. This allowed us to tailor the software to our specific needs and avoid being forced to adapt our processes to the software." This flexibility is crucial for businesses operating in dynamic environments. However, some users find the initial setup and learning curve of Sage X3 to be complex and challenging. One reviewer notes, "While the extensive customization options can be a benefit, they can also make it more difficult to upgrade and maintain the software. This can lead to increased costs and system downtime." These concerns are particularly relevant for smaller businesses with limited IT resources. Despite the complexities, many users appreciate Sage X3's superior reporting capabilities compared to competitors like Microsoft Dynamics 365 Business Central. One user points out, "While Microsoft Dynamics 365 Business Central provides basic reporting capabilities, some users find it to be insufficient for their needs. Sage X3, on the other hand, offers deeper insights and flexible reporting options." This advantage enables businesses to make data-driven decisions with greater confidence. Overall, Sage X3 earns positive user reviews for its robust features, adaptability, and strong reporting capabilities. However, its complexity and potential cost considerations require careful evaluation before implementation. Choosing the right ERP solution depends on a company's specific needs, resources, and long-term growth plans.

Pros & Cons

  • Seamless Interface: Of the users who discussed the user interface, 45% said it was easy to use.
  • Vast Amount of Features: This software is equipped with an abundant amount of features including a dashboard, reporting, inventory management, accounting, and fixed assets, according to 76% of users.
  • Scalability: Sage X3 can grow with your business, accommodating increasing data volumes and user needs. This is crucial for businesses that anticipate significant growth in the future.
  • Flexibility: Sage X3 offers extensive customization options to adapt to your unique business processes and workflows. This allows you to tailor the software to your specific needs and avoid being forced to adapt your processes to the software.
  • Integration: Sage X3 seamlessly integrates with other business applications, streamlining data flow and eliminating silos. This improves efficiency and productivity by giving you a unified view of your business data.
  • Security: Sage X3 employs robust security measures to protect your sensitive data. This gives you peace of mind knowing that your information is safe.
  • Support: Sage provides comprehensive training and support resources to help you get the most out of your investment. This ensures that you have the resources you need to be successful with Sage X3.
  • Old-Fashioned Design: Roughly 54% of users stated Sage Business Cloud X3 has a clunky implementation process and an old-fashioned design.
  • Unexpected Error Messages: According to 76% of users, vague and unexpected error messages appear far too often.
  • Complexity: Sage X3 can be complex and challenging to learn and use, especially for businesses with limited IT resources. This can lead to user frustration and errors.
  • Cost: Sage X3 can be expensive to implement and maintain, especially for small businesses. The initial licensing fees, ongoing subscription costs, and potential customization expenses can be significant.
  • Reporting: While Sage X3 provides basic reporting capabilities, some users find it to be insufficient for their needs. Advanced reporting often requires the use of additional third-party tools or customization.
  • Customization: While the extensive customization options can be a benefit, they can also make it more difficult to upgrade and maintain the software. This can lead to increased costs and system downtime.
  • Support: Some users have reported that Sage's customer support can be slow and unresponsive. This can be frustrating when you need help troubleshooting issues or resolving problems.

Key Features

  • Budgeting and Accounting: Sage X3 contains essential accounting functions such as accounts payable and receivable, general ledger, budgeting and fixed asset management. The system allows for an unlimited number of currencies to be used and contains exchange rates to help global companies centralize their finances. Tax management is also included in this tool. 
  • Purchasing: The purchasing tool includes supplier and product management features, purchase requests and supplier invoices among many other components. The tool allows users to monitor the quality of suppliers, manage product serial numbers, take requests for quotation into account and calculate reorder suggestions. 
  • Inventory Management: The inventory management tool has multi-warehouse, multi-company and multi-site support, meaning users may track and manage inventory across various geographic locations. The program also includes quality control features and can assist in the tracking and preparation of stock movements. 
  • Sales Management: Sage X3’s sales management tool enables transactions conducted across different sites to be done automatically. It allows for different prices and discounts to be applied along with also controlling sales quotes and shipment preparation. It assists in the creation of invoices and is compliant with the EU Exchange of goods declaration. 
  • BOM Planning: BOM management is a component of the production management tool that allows users to conduct changes for a product and BOM. With this system, users may control the use of a product in different flows, such as sales, manufacturing, subcontracting and stock issues. Mass maintenance and a view of current bills of material are also provided. 
  • Shop Floor Control: Sage X3’s shop floor control component accounts for direct and indirect labor. Users can also track actual and elapsed time spent working on various tasks. Important labor factors such as break time entry and attendance are included to help ensure that time is being used efficiently and appropriately. 
  • Quality Control: This system supports the management of expiration dates, quality control record creation and serial number management. Stock can also be marked as either accepted, rejected or inspected so items that don’t meet standards won’t get sent to customers. Re-inspection and sampling management are also included in Sage X3. 

Pricing

License/Subscription Cost On-premise:
  • Perpetual license fee includes an upfront cost to own the software plus IP for a fixed term, along with a server license on top of the named user license, maintenance and support fees, customization, implementation and integration
Cloud-based/SaaS:
  • Recurring subscription-based model: per module, per user, per month
  • The monthly subscription price includes access to Sage Business Cloud X3, Sage Business Care support and access to all updates and upgrades
  • Actual licenses and subscriptions for Sage Cloud are also sold through Sage Certified Partners
Maintenance Cost On-premise:
  • Cost is above and beyond the license fee
  • Users have to enter into a maintenance agreement for annual support and maintenance, the cost of which is in the range of 10% to 20% of the original license fee
Cloud-based/SaaS:
  • Not included in the subscription cost
  • Additional upgrades and updates are included in the subscription fee via Sage Business Care support
Installation/Implementation Cost On-premise:
  • Cost is above and beyond the upfront license cost
Cloud-based/SaaS:
  • Cost is over and above the subscription cost
For both types of deployment:
  • Cost varies based on number of users, system architecture, implementation scope and complexity, company size, industry, additional applications, add-ons and third-party integrations
  • Cost varies depending on who’s providing the implementation services: Sage, in-house or outsourced/third-party
  • Cost varies depending on the implementation partner chosen and is typically charged on a per-hour basis
Customization Cost
  • For both types of deployment, cost varies depending on applications and modules added, such as materials management, sales & order management, financial management, production management and CRM
  • Cost varies depending on data elements to be tracked, UI changes, workflows complexity, dashboard, management and operational requirements
Data Migration Cost/Change Management/Upfront Switching Cost
  • For both types of deployment, cost varies depending on the amount of data to be migrated, availability of migration tools, complexity of data and gaps between the existing system and the new system
Recurring/Renewal Costs On-premise:
  • Annual recurring fees are paid over and above the upfront cost for annual renewal, upgrades, ongoing support and maintenance, customization, third-party integration and training
Cloud-based/SaaS:
  • Renewal cost is included in the subscription, based on number of users, add-on user licenses, customization, third-party integration and training
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Why We Picked Manhattan Supply Chain

Manhattan Supply Chain has established itself as a reputable supply chain management software solution, known for its comprehensive features and user-friendly interface. The software provides a suite of tools designed to optimize warehouse operations, transportation management, and inventory control. Users consistently praise the platform's ease of use, highlighting its intuitive design and straightforward navigation, which allows for efficient onboarding and training of new personnel. Additionally, Manhattan Supply Chain's robust analytics and reporting capabilities empower businesses with valuable insights into their supply chain performance, enabling data-driven decision-making and process optimization.

However, some users have expressed concerns regarding the software's cost, which can be a significant investment, particularly for smaller businesses. Furthermore, while Manhattan Supply Chain offers a wide range of features, it may lack seamless integration with certain third-party systems, potentially requiring additional customization or workarounds. Despite these drawbacks, Manhattan Supply Chain remains a compelling choice for businesses seeking a comprehensive and user-friendly supply chain management solution. Its strengths in ease of use, analytics, and inventory optimization make it particularly well-suited for mid-sized to large enterprises with complex supply chain operations. The software's ability to streamline processes, improve visibility, and enhance decision-making can significantly benefit businesses looking to optimize their supply chain efficiency and gain a competitive edge.

Pros & Cons

  • Inventory Management: Manhattan Supply Chain offers robust tools to track inventory levels, manage stock movements, and optimize warehouse operations, leading to improved efficiency and reduced carrying costs.
  • Order Fulfillment: The system streamlines order processing, from receiving orders to picking, packing, and shipping, ensuring timely and accurate deliveries to customers.
  • Transportation Management: Manhattan Supply Chain helps plan and execute transportation routes, select carriers, and track shipments in real-time, optimizing transportation costs and improving delivery performance.
  • Demand Planning and Forecasting: The software provides advanced analytics and forecasting capabilities to predict future demand, enabling businesses to make informed decisions about inventory levels and production planning.
  • Limited Customization: Manhattan's software may not be the best fit for companies with unique or complex supply chain needs due to limited options for customization.
  • Implementation Challenges: The implementation process can be lengthy and complex, requiring significant time and resources, which may disrupt ongoing operations.
  • Cost: Manhattan's products can be expensive, especially for smaller businesses or those with limited budgets. This cost can include licensing fees, implementation costs, and ongoing maintenance fees.
  • User Interface: Some users find the software's interface to be outdated and not user-friendly, leading to a steeper learning curve and potential challenges for new users.

Key Features

  • Warehouse Management: This solution from Manhattan Software provides unique functions dedicated to optimizing warehousing tasks. Streamline inventory placement and increase accuracy throughout critical warehouse processes. 
  • Transportation Management: Cut costs related to shipping and transport with a suite of management tools focused on optimizing delivery processes. This platform provides features that work in the global transport market such as multiple language and currency support.;
  • Value-Added Services: Operations that provide kitting and other value-added services can access functions based on these processes and continue providing them to their clients. 
  • Inventory Management: Manhattan Associates Supply Chain also includes valuable inventory optimization tools. With these, clients can reduce inventory numbers while also discovering stagnant product taking up valuable space. 
  • Integrations: This platform contains numerous integrations that make the exchange of information between partners and clients easier. There are also inclusions that give 3PL providers everything they need to keep their operations running. 
Infor Supply Chain Management  Award
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Why We Picked Infor Supply Chain Management

User reviews of Infor Supply Chain Management (SCM) reveal a mixed bag of experiences, highlighting both its strengths and weaknesses. Overall, users praise its improved visibility, enhanced collaboration, and increased efficiency. One user noted, "Infor SCM gives us real-time insights into our entire supply chain, which has helped us identify and address potential problems before they impact our customers." Another user appreciated the collaborative platform, stating, "Infor Nexus makes it easy to communicate and share information with our suppliers and partners, which has improved our overall supply chain performance." However, some users also point out challenges with the initial setup, cost, and limited reporting capabilities. One user commented, "Implementing Infor SCM was a complex and time-consuming process." Another user expressed concerns about the price, saying, "Infor SCM is a great product, but it can be expensive for small businesses." Additionally, some users noted that the reporting capabilities are not as robust as those offered by some competitors, such as SAP S/4HANA and Oracle NetSuite. Despite these weaknesses, many users believe that Infor SCM offers a powerful and comprehensive solution for managing their supply chains. They appreciate its scalability and flexibility, which allows them to adapt to changing business needs. One user remarked, "Infor SCM has helped us grow our business and expand into new markets." Another user highlighted the product's unique features, saying, "Infor SCM has features that I haven't seen in other products, such as the ability to manage multi-modal transportation." Ultimately, the decision of whether or not to use Infor SCM depends on the specific needs and requirements of your business. However, based on the user reviews, it is a powerful and comprehensive solution with the potential to significantly improve your supply chain efficiency and performance.

Pros & Cons

  • Improved Visibility: Gain real-time insights into inventory levels, order status, and logistics across the entire supply chain.
  • Enhanced Collaboration: Connect all supply chain partners through Infor Nexus for seamless information sharing and optimized execution.
  • Increased Efficiency: Automate workflows, streamline processes, and reduce manual tasks to optimize operations and boost productivity.
  • Reduced Costs: Minimize inventory levels, optimize transportation routes, and improve demand forecasting to significantly reduce supply chain costs.
  • Improved Customer Satisfaction: Deliver orders on time, reduce errors, and enhance responsiveness to customer inquiries.
  • Scalability and Flexibility: Adapt to changing market conditions, accommodate growth, and customize the solution to meet individual business requirements.
  • User-Friendly Interface: Navigate the software easily with an intuitive and user-friendly interface.
  • Complex Initial Setup: Requires significant time and resources for initial configuration and data migration, potentially impacting business operations.
  • Expensive for Small Businesses: Subscription fees and implementation costs can be prohibitive for smaller companies with limited budgets.
  • Limited Reporting Capabilities: Out-of-the-box reporting may not meet specific needs, requiring customization or third-party solutions.
  • Integration Challenges: Integrating Infor SCM with existing systems can be complex and require specialized expertise.
  • Steep Learning Curve: The user interface and features can be complex, requiring extensive training for users to become proficient.

Key Features

  • Integrated Business Planning: Streamline tradeoff analysis, improve decision making and market response with the use of a shared platform, common KPIs and planning data repositories. Provides visibility, core analytics, execution and collaboration capabilities to help organizations maintain control of costs and services. 
  • Demand Management: Predict and fulfill demand based on real-time market data using machine learning and AI. Provide retailers with an advanced approach to financial planning, demand forecasting, assortment planning, lifecycle pricing, replenishment optimization and more. 
  • Supply Planning: Simplify tactical, strategic and operational planning processes through configurable supply planning solutions. Organizations can meet business requirements like balancing product mix, multiple site planning, considering shelf-life constraints in build-ahead strategies or selecting the best formula according to the availability of demand and materials. 
  • Warehouse Management: Warehouse fulfillment is combined with 3D visual analysis and embedded labor management to support enhanced operational execution and reduce complexity. Offers advanced features, labor management, B2B and B2C fulfillment support to improve productivity, order accuracy and flexibility. 
  • Production Scheduling: Constraint-based production scheduling can optimize resources, minimize downtime and maximize capacity. Manufacturers can respond to multiple changes, maintain demand and supply with modeling capabilities and adjust schedules with automated optimization and graphical planning boards. 
  • Transportation Management: Orchestrate multi-leg, multi-mode transportation across various parties through Infor Nexus transportation management. Manage global complexity and increase service levels with end-to-end shipping control and freight spend visibility. It connects worldwide service providers, spanning business silos, geographies and modes for transportation activities to gain better reliability, control and customer delivery. 
  • Infor Nexus: Connect companies to suppliers, manufacturers, banks and 3PLs through Infor Nexus. This single-instance network can fuse financial and physical supply chain processes in a cloud-based platform. Businesses can sense and respond to numerous changes through applications that combine advanced planning, finance and execution abilities. 
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Why We Picked NetSuite

User reviews for NetSuite ERP paint a mixed picture, highlighting both its strengths and weaknesses. Many users praise its comprehensive features and real-time data visibility, reporting improvements in efficiency and collaboration. One user commented, "NetSuite has transformed our business by automating tedious tasks and providing us with a single source of truth for all our data." Another added, "The collaboration features are fantastic – we can now work together seamlessly across different departments, which has boosted productivity significantly." However, users also raise concerns about the complexity of the platform and its high cost. Some find the learning curve steep and the customization options limited compared to competitors like SAP Business One and Microsoft Dynamics 365. One user noted, "NetSuite was initially overwhelming for our team due to its complexity. We had to invest heavily in training just to get started." Another commented, "The cost was a major barrier for us. We found other ERP solutions that offered similar features at a fraction of the price." The issue of vendor lock-in is another recurring concern among users. Switching to a different ERP system can be challenging due to data migration issues and dependence on NetSuite's proprietary features. One user expressed their apprehension, "We're worried about getting locked into NetSuite's ecosystem. Switching to another provider seems like a huge headache." Overall, user reviews suggest that NetSuite ERP is a powerful and feature-rich solution but comes with a steep learning curve and high cost. While it may be the perfect fit for large organizations with complex needs and significant resources, smaller businesses might find it overwhelming and expensive. When evaluating NetSuite, it's crucial to carefully consider your specific needs, budget, and technical expertise before making a decision.

Pros & Cons

  • Real-time data and visibility: Gain immediate insights into your business performance with real-time access to all your data.
  • Improved efficiency and automation: Automate routine tasks and streamline workflows to boost productivity across your organization.
  • Enhanced collaboration: Break down departmental silos and foster better communication across teams.
  • Scalability and flexibility: Adapt NetSuite to your unique needs and accommodate your business growth.
  • Comprehensive features: Manage all aspects of your business operations with a single platform.
  • Improved decision-making: Get data-driven insights to make informed and strategic decisions.
  • Strong customer support: Reliable support is available through multiple channels to ensure your success.
  • High security and compliance: Secure your data and meet industry regulations with robust security features.
  • High cost: NetSuite's initial implementation and ongoing maintenance fees can be significant, especially for small businesses.
  • Steep learning curve: The platform's extensive features require significant training and user adoption efforts.
  • Limited customization options: While customizable, NetSuite requires technical expertise and can be costly compared to competitors.
  • Vendor lock-in concerns: Switching to a different ERP provider can be challenging due to potential data migration issues and dependence on NetSuite's proprietary features.
  • Integration challenges with certain applications: While NetSuite offers pre-built integrations, connecting with niche or less popular applications might require complex manual data entry or third-party solutions.

Key Features

  • Sales Order Management: The sales order management tool provides automation that works to reduce manual errors and to speed up the billing and order management process. It is also integrated with other business functions such as finance and fulfillment. 
  • Source Management: This tool helps ensure compliance during the purchasing process through its centralized supply portal. It also has forecasting abilities that are able to recalculate predictions based on actual fluctuations. 
  • Warehouse Management: The warehouse management feature streamlines warehouse operations by decreasing overhead and cycle times. It can also improve rates of on-time delivery, therefore improving customer retention and ultimately boosting revenue. 
  • Production Management: The production management tool is integrated with CAD and PLM functionality. This feature assists in the development of quotes, tracking of contract renewals and cost estimation. 
  • Manufacturing Accounting: All of the basic features of accounting are present in this tool, from invoicing to forecasting. It can also help your company determine the amount of taxes you need to pay based on factors such as location and revenue. 
  • Transportation and Logistics: This tool is well-integrated with IoT functionality, as it lets you see in real-time where your transportation units are located. The logistic side of this tool provides inventory estimation based on historical data to help you decide what to order more of and what to order less of. 

Pricing

Maintenance Cost The NetSuite ERP maintenance cost is included in the price of your subscription. If you purchase a license directly with NetSuite, you will also get NetSuite Support. There are silver, gold and platinum packages that are priced based on your annual contract value. This tool includes FAQs, tips and online user guides.
Installation/Implementation Cost Installation and/or implementation is an additional cost with NetSuite ERP. NetSuite requires that you use a third-party for implementation support. Therefore, price varies depending on which consulting firm you decide to go with.
Customization Cost Customization is an extra cost when purchasing NetSuite ERP. This is associated with the introduction of tools or programs that go above and beyond the “out of the box” software capabilities.
Data Migration Cost/Change Management/Upfront Switching Cost This is another cost that goes above and beyond that of the basic software package. The price of this is dependent on factors such as complexity and the amount of data that you need to move over to the new system.
Recurring/Renewal Costs Your recurring costs are dependent on the elements listed above, such as the number of users needed for your software solution, implementation, support and training services.

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Veriforce

by Veriforce
Veriforce
Veriforce offers a comprehensive software solution designed to streamline risk management tasks, making it particularly beneficial for industries with stringent safety and compliance requirements. The platform excels in managing contractor safety, compliance, and workforce training, ensuring that all regulatory standards are met efficiently. Companies in sectors such as oil and gas, utilities, and construction find Veriforce especially useful due to its robust features tailored to their specific needs. Key benefits of using Veriforce include enhanced visibility into compliance status, reduced administrative burden, and improved safety outcomes. Popular features include real-time tracking of compliance metrics, automated alerts for non-compliance issues, and detailed reporting capabilities. Users appreciate the intuitive interface and the ability to customize the platform to fit their unique operational requirements. In terms of pricing, Veriforce typically operates on a subscription model, with costs varying based on the number of users and the specific features required. This flexible pricing structure allows businesses of different sizes to find a suitable plan. Compared to similar products, Veriforce is often praised for its user-friendly design and comprehensive support, making it a preferred choice for many organizations focused on rigorous risk management.
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Pricing & Cost Guide

See the Price/User for the top Supply Chain Management Software… plus the most important considerations and questions to ask when shopping.

Buyer's Guide

Supply Chain Management Software Is All About Optimizing Product Flow and Minimizing Costs

Supply Chain Management Software Buyer's Guide

Just as gears keep a well-oiled machine running smoothly, supply chain management software is the unsung hero of a seamless production flow. This technology, often tucked away behind the scenes, is the beating heart of commerce, driving efficiency, reducing costs and ultimately, propelling businesses toward success.

In tandem with market demands, SCM software has built-in real-time visibility modules to deliver actionable insights into the supply chain. The solution covers several aspects, including procurement, production planning, logistics, demand forecasting and supplier relationship management (SRM).

However, selecting the right supply chain software is challenging. We’re here to help narrow down crucial factors and pick the best solution.

What Is Supply Chain Management Software?

Supply chain management software is a comprehensive toolkit that manages every supply chain process from a unified dashboard, including raw material acquisition, product designing, supplier lifecycle management and final distribution.

Seamless integration with multiple stakeholders in one central location ensures inventory and final product distribution at the appropriate time and place.

Businesses can automate product development, sourcing and logistics. Depending on your business size and software variant, you can expect modules that handle warehouse management, order management, shipping and receiving, transportation, procurement and more.

Some solutions include advanced forecasting and analytics that help optimize your supply chains. You can also leverage demand planning software to keep your inventory organized and ready for market fluctuations.

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Primary Benefits

To better understand the manifold aspects that benefit from digitalization, we’ll consider the key advantages of implementing SCM systems and associated real-life examples of each.

Supply Chain Management Software Benefits and Features

Improve Business Performance

Supply chain management software automates order processing and fulfillment to improve operational efficiency. This automation reduces manual errors and speeds up order delivery.

Toyota Motor Corporation employs a consistent production process that optimizes resources, reduces waste, and streamlines operations, resulting in cost savings to reinvest in R&D and continuous improvement efforts, allowing the company to remain competitive in the automotive market.

Reduce Costs

Streamline your supply chain with a robust system that delivers more compelling information, resulting in better sourcing and procurement decisions. With greater supplier forecast visibility, your company can determine which products to offer and when.

Walmart has been able to maintain its "Everyday Low Prices" strategy by putting a strong emphasis on cost-effectiveness.

Boost Visibility

Businesses can ensure regulatory compliance and increase supply chain visibility by using supply chain management software to track and trace products.

Track available materials by market demand, allowing your company to plan production better and increase manufacturing yield rates. This flexibility translates into fewer out-of-stock scenarios for high-demand products.

FourKites and other supply chain digital platforms provide complete transparency and visibility into global shipment flows. This visibility improves customer service by delivering precise, proactive communication on shipment status and delays.

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Implementation Goals

As with any software implementation, there are several goals you want to hit to ensure your company benefits from all the supply chain software has to offer. Accomplish the following goals to ensure a successful implementation:

Goal 1

Enhanced Visibility

Supply chain systems provide real-time visibility into the entire supply chain. Users can make more educated choices, keep track of inventory and optimize processes.

SCM software enables businesses to track and trace products throughout the supply chain, ensuring compliance with regulations and improving overall supply chain visibility.

Goal 2

Cost Reduction

Businesses must continuously optimize supply chains like any other complex system to minimize financial risk.

Errors, from order fulfillment software mistakes to delivery delays, can add to overhead expenses.

By assisting managers with inventory control, warehouse operations organization and automation wherever possible, SCM software helps with cost savings.

Goal 3

Operational Efficiency

They enable companies to gain greater control over the logistics while also assisting in managing vendor interactions.

Companies can detect non-compliant behavior and respond appropriately. SCM software also includes data analysis processes, allowing managers to tackle performance management effectively.

Goal 4

Greater Collaboration

These tools encourage collaboration amongst various supply chain participants. This collaboration streamlines operations by guaranteeing that all parties have access to the most recent data.

Increased collaboration, data sharing and teamwork can result in more efficiency.

Goal 5

Demand Forecasting and Management

SCM software helps companies predict demand precisely, control inventory levels more effectively, and minimize stockouts and excess inventory.

Users can schedule production and predict market trends. Businesses can minimize stock-related problems and meet customer demands by targeting this goal.

Supply Chain Management Solutions Report

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Basic Features & Functionality

Supply chain management software should be able to manage supplier relationships, orders, warehouse activities, transportation and demand.

Let’s learn about these features in detail.

Supplier Relationship Management

Based on real-time performance analytics, SRM can assist businesses in identifying and selecting the best suppliers for a competitive advantage. It supports onboarding new suppliers quickly and efficiently.

Track supplier performance, identify areas for improvement and manage contracts.

Distributed Order Management

DOM is prevalent in SCM systems at the platform level as it provides order execution and fulfillment workflows necessary for ordering raw materials for production.

Warehouse Management System

Support user-level query and database tools, allowing personnel to manage, define, and measure distribution and logistics strategies.

They also support pick, pack and ship operations, replenishment functions and technologies (barcoding and RFIDs).

Transportation Management System

TMS modules support transactions encompassing booking, execution and settlement of transportation costs.

More advanced modules also support collaboration at the transaction level using a common data dictionary and data model.

Logistics Network

Supply chain software companies offer tools that help your organization control the movement of goods and plan for all major processes.

Logistics helps keep things running smoothly and on schedule. Support for these processes comes from features or outside aid like third-party logistics providers.

Returns Management

Define rules and criteria for accepting reverse logistics, including product condition, return window and required documentation.

The system automates returns workflows, guiding users through each step of the returns process.

Integrations

Seamless integration provides real-time data synchronization between connected systems.

Exchange data between different systems, including customer relationship management, warehouse management, transportation management, eCommerce and others.

For example, integration with a shopping cart solution and a CRM platform lets you manage your supply and value chain from a single dashboard.

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Advanced Features & Functionality

Many of today’s supply chain software companies offer tools beyond the basic features listed above. Learn more about SCM’s advanced features in the following table:

Advanced Shipment Notice

ASN sends information like product descriptions, carrier information and item numbers as soon as the shipment goes out for delivery.

The ASN is a significant component of modern supply chain management software, providing businesses with real-time visibility into incoming shipments, allowing them to improve visibility and planning.

Customizable Alerts

Customize user-defined triggers or conditions. Alerts notify supply chain planners and authorized employees in real time about user-defined events such as inventory stockouts, order transportation delays and more.

Specify parameters like inventory levels, order status, production and shipment delays, quality issues, or other relevant data points.

Business Analytics

This SCM software inclusion enables better decision-making by providing personalized insights and actionable intelligence. The result is greater productivity and better overall results.

Business analytics also helps with performance monitoring by tracking key performance indicators (KPIs), allowing companies to identify underperformance areas and implement corrective measures.

Multiple Warehouse Management

Define and configure various warehouses within the system by setting up physical layouts, storage zones, racking systems and other parameters.

You can tailor the module to a company's requirements, allowing it to manage inventory across different locations effectively. This process is especially beneficial for kitting.

Demand Planning

These modules analyze historical demand data and generate precise, data-driven forecasts, allowing businesses to manage inventory levels better and reduce stockouts or excess inventory. They also identify cost-cutting measures and limit resource waste.

Segment customer demand based on product category, geographical region, customer type or sales channel.

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Current & Upcoming Trends

The supply chain industry constantly innovates to find the fastest, most accurate ways to handle daily processes. Despite recent struggles, it continues to adopt and expand into cutting-edge technological trends to survive:

Supply Chain Management Software Benefits and Features

Actionable AI

Today, artificial intelligence (AI) is experiencing unprecedented popularity. According to Fictiv’s 2023 State of Manufacturing Report, 85% of companies surveyed have adopted AI solutions, with 45% expecting impacts on supply chain management tasks.

AI and automation are invaluable tools for accelerating supply chains and increasing competitiveness. Regardless of how you use AI, streamlining your supply chain is critical, especially since your competitors are already doing so.

Risk Management

The complexity and volatility of global supply chains are aggravated by

  • Labor shortages
  • Ocean freight bottlenecks
  • Rising inflation
  • Global port congestion
  • Warehouse shortages
  • Sustainability concerns
  • Potential pandemic resurgence

Therefore, resilience and risk management are major focuses going into 2024. Diversifying the supplier base and closely monitoring market trends are critical strategies for mitigating these risks and ensuring financial stability.

Generative AI and other digital tools can improve supply chain operations and reduce potential disruptions. However, these tools are extremely expensive, hindering adoption.

Digital Supply Chain Twins and SCaaS

A digital supply chain twin is the recreation of an entire supply chain in an accessible, digital environment. Multiple IoT-enabled devices track real-time data from every physical front of the supply chain and offer maximum end-to-end visibility.

However, creating one is no small feat and requires skilled manipulation and maintenance. Many small businesses naturally lack the talent and finances to develop and run one from scratch.

They’ll outsource most of these critical processes — this is where supply chain as a service (SCaaS) can shine. It can offer you better asset management, higher flexibility, lower costs, increased productivity and every other benefit associated with SaaS.

Supply Chain Management Systems Report

Expert recommendations and analysis on the top SCM Software

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Software Comparison and Pricing Considerations

Businesses must implement a software comparison strategy that aligns with their unique needs while considering robust security measures.

Understanding SCM system pricing nuances, including deployment strategies, required functionalities and additional costs, ensures informed decisions that align with financial goals and operational needs.

Here’s how to compare:

  • Acknowledge diverse needs and initiate the selection process with focused modules targeting specific aspects of SCM software.
  • Prioritize module implementation to address significant problems and bottlenecks.
  • Connect standalone solutions into a unified system to ensure seamless data flow and prevent data silos.
  • Consider custom development for a tailored solution aligned with unique business needs, weighing it against industry-specific tools.
  • Emphasize data security, evaluating HTTP security, full traceability, and restriction options, ensuring compliance with security protocols like OAuth2 and LDAP.
  • Opt for products from reputable SCM software providers to ensure robust security measures and protection against potential threats.

SCM Software Price Factors

  • Deployment Strategy: Choose between cloud-based (subscription-based) and on-premise (upfront investment) solutions.
  • Functionality Needed: Opt for modular options to reduce costs by selecting essential features.
  • Customizations and Add-Ons: Be prepared for extra costs for tailored solutions and additional features.
Price Guide for SCM Software

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Questions To Ask Yourself

Knowing everything about a product is one thing, but you could be in trouble if you don't ask probing questions about your company before adopting new software.

Set a strong foundation by asking yourself:

  • What are our inventory management needs?
  • How do we handle logistics and transportation management?
  • Do I have third-party logistics providers to consider?
  • How many users will need access to the new solution?
  • Do I need end-to-end supply chain features or just specific modules?

Questions to Ask About Supply Chain Software

 

 

 

Questions To Ask Vendors

When narrowing down your search for the perfect software, always gather some questions for your prospective supply chain vendors.

This information can help iron out any confusion and ensure that your product of choice solves your main pain points.

About the Software

  • How does the software handle integration with other systems?
  • What is the implementation process and timeline?
  • Does the software support end-to-end visibility?
  • Is it compatible with my existing system?
  • What data security features does it offer?

About the Vendor

  • When did you release your last upgrade?
  • What level of customer support and training do you provide?
  • How does your technical support team handle help requests?
  • Is the software customizable to specific business needs?
  • What’s the total cost of ownership?
Supply Chain Management Systems Report

Expert recommendations and analysis on the top SCM Software

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FAQs

What software is used in supply chain management?

Supply chain management software uses various tools to automate and improve product flow planning, control and execution.

They cater to materials procurement, manufacturing, distribution, final delivery, inventory management and demand forecasting.

What are the four major types of SCM software?

The four kinds of SCM software and some notable examples include:

Next Steps

Selecting the ideal supply chain management software is a critical task that needs serious consideration. Think about key factors like core functionalities, scalability, integration capabilities, implementation process and more before deciding.

Grab our free comparison report to explore solutions with features like demand sensing, supply chain analytics and integrations. Happy selecting!

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Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Technical Content Writer
Urnesha is a Technical Content Writer at SelectHub, covering supply chain management, TMS, and compensation management. She has worked in content writing, editorship, and translation for the last 7 years. Her dream is to be a lifelong learner and venture out of her comfort zone as she does so. She's passionate about access to quality education, animal rights, and sustainability, among other things. She holds a Master's degree in English literature from the University of Hyderabad. Outside of work, you can find her listening to The Beatles, making memes, or volunteering at an animal NGO.
Technical Research By Shantashree Das
Senior Analyst
Hailing from the Northeastern state of Assam, India, Shantashree Das completed her Bachelor of Engineering (B.E) in Computer Science and Engineering at the Royal School of Engineering and Technology (now Royal Global University) in Guwahati. She then pursued her Master of Business Administration (MBA) in Operations Management and Marketing at Assam University, India, where she developed a strong interest in ERP. Over the course of her career at SelectHub, Shantashree has gained specialties in various ERP and construction software categories, such as Manufacturing Software, CMMS Software, Construction ERP Software, Warehouse Management Software, Supply Chain Management Software, Distribution Software, Field Service Software, Takeoff Software, Construction Bidding Software, Construction Estimating Software, Construction Management Software, Construction Scheduling Software, and Property Management Software.
Technical Review By Kankana Kalita
Principal Analyst
A seasoned business and research analyst, Kankana Kalita specializes in ERP, CMMS, manufacturing, construction, supply chain, HRMS and CRM. Prior to joining SelectHub, she earned a Bachelor's degree in Computer Science and Engineering, an MBA in Operations and Marketing, and worked in email marketing and logistics.
Edited By Hunter Lowe
Content Editor
Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter.