Categories   >   Retail POS Systems
Last Reviewed: November 26th, 2024

Best Retail POS Systems Of 2024

What are Retail POS Systems?

Retail Point-of-Sale (POS) systems are the digital hubs of modern stores, streamlining transactions and managing operations. They replace clunky cash registers with versatile software and hardware, solving problems like manual data entry errors and slow checkout lines. POS systems offer crucial benefits like inventory tracking, sales analytics, and customer relationship management, empowering retailers to make data-driven decisions, optimize stock levels, and personalize customer experiences. Key functionalities include barcode scanning, payment processing, receipt printing, and employee management. Emerging features like AI-powered recommendations and clienteling further enhance customer engagement. Retailers of all sizes across various industries benefit from POS systems, with particular advantages for fast-paced businesses like cafes and clothing stores. However, limitations like upfront costs and potential dependence on internet connectivity exist. Overall, POS systems are valuable tools that simplify operations, boost sales, and provide valuable customer insights, making them a worthwhile investment for modern retailers.

What Are The Key Benefits of Retail POS Systems?

  • Faster checkouts
  • Inventory insights
  • Accurate data reports
  • Reduced employee error
  • Personalized customer experience
  • Streamlined inventory management
  • Improved employee efficiency
  • Boost operational insights
  • Enhanced customer loyalty
Read more

Overall

Based on the latest available data collected by SelectHub for 61 solutions, we determined the following solutions are the best Retail POS Systems overall:

Clover
Clover
Start Price
$0.10
Per Transaction, 2.3% Flat Rate
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Clover

Clover shines for its user-friendly interface and extensive app marketplace, winning praise for its ease of use and flexibility. "It took my new employee barely a day to get comfortable with the system," one restaurant owner shared. Users rave about the ability to customize Clover with industry-specific apps, like a salon owner who added online booking, saying it "streamlined appointments and boosted customer satisfaction." However, Clover's appeal may wane as businesses scale. Some users feel constrained by the reporting capabilities, wishing for the deeper customization offered by competitors like Shopify POS. "Clover reports were too basic for analyzing my inventory trends," noted one retailer. Additionally, transaction fees for high-volume businesses can become a sticking point compared to more cost-effective options like Stripe. Finally, some users caution about potential hardware lock-in, where switching to different POS systems or even upgrading within Clover can be expensive due to incompatible hardware. This can be a deal-breaker for businesses unsure about their long-term needs. Overall, Clover excels for smaller businesses or those prioritizing ease of use and app integrations. However, its limitations in reporting, fee structure, and hardware flexibility become more apparent as businesses grow, pushing them towards more powerful and scalable POS solutions. Ultimately, the choice boils down to prioritizing user-friendliness and flexibility in the early stages versus advanced features and scalability as a business matures.

Pros & Cons

  • Ease of use: Praised for its intuitive interface and touchscreen operation, enabling quick learning and adoption for new employees, saving training time and boosting efficiency.
  • App customization: Users love the vast app marketplace offering industry-specific integrations and features, like appointment booking for salons or online ordering for restaurants, tailoring Clover to unique business needs.
  • Data-driven insights: Detailed sales reports and inventory tracking are seen as game-changers, providing valuable data to optimize operations, identify marketing opportunities, and make informed business decisions.
  • Reliable hardware: Users appreciate the quality and durability of Clover hardware, minimizing downtime and disruptions during peak hours, with features like offline payments ensuring service even without internet.
  • Scalability and flexibility: Clover's ability to adapt to growing businesses is a plus, with various hardware options and plan upgrades facilitating smooth transitions as transaction volume and business needs increase.
  • Higher monthly fees for high volume: While competitive for low-volume businesses, Clover's transaction fees and higher-tier plan costs can become significant for businesses processing large volumes, making other options like Stripe potentially more cost-effective.
  • Limited reporting customization: Users with complex reporting needs may find Clover's report customization options insufficient, lacking the depth and flexibility offered by dedicated business intelligence tools or high-end POS systems.
  • Potential hardware lock-in: Some features require specific Clover hardware, making switching to other POS systems or even upgrading within Clover potentially expensive as existing hardware may not be compatible.
  • Occasional app limitations: While the app marketplace is vast, certain industry-specific features or integrations may be missing, requiring workarounds or alternative solutions if Clover doesn't fully address a specific business need.
  • Steeper learning curve for complex features: While basic operations are user-friendly, advanced features like inventory management or employee roles can require more training and familiarization, potentially slowing down adoption for some users.

Key Features

  • Intuitive interface: Easy-to-use touchscreen interface for quick navigation and efficient transactions.
  • Payment processing: Accepts major credit cards, debit cards, contactless payments, gift cards, and more.
  • Inventory management: Track stock levels, set alerts, and generate purchase orders to optimize inventory control.
  • Employee management: Track employee hours, assign permissions, and manage payroll with ease.
  • Sales reporting: Generate detailed sales reports to track revenue, analyze trends, and make informed business decisions.
  • Customer management: Store customer information, track purchase history, and create loyalty programs to foster customer relationships.
  • App marketplace: Access a wide range of third-party apps to extend Clover's functionality and cater to specific business needs.
  • Hardware options: Choose from various terminals, card readers, and printers to create a custom POS setup that suits your business.
  • Mobile app: Manage your business on the go with Clover's mobile app for iOS and Android devices.
  • Cloud-based: Access data and manage your POS system from anywhere with an internet connection.
  • Security: Protects sensitive customer data with industry-leading security measures.
  • Customer support: Offers 24/7 customer support via phone, email, and online resources.
Toast
Toast
Start Price
$69
Per Terminal, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Toast

Toast garners praise for its user-friendly interface, robust reporting, and mobile capabilities, making it a popular choice for restaurants of various sizes. Users appreciate its intuitive design, which simplifies training and streamlines daily operations compared to competitors like Square and Lightspeed POS. Toast's extensive reporting, often highlighted as superior to competitors, empowers data-driven decision-making by offering detailed insights into sales, labor, and customer behavior. Additionally, the ability to manage orders and payments tableside using mobile devices sets Toast apart, enhancing staff flexibility and customer service during peak hours.

However, concerns arise regarding Toast's pricing structure, customization options, and technical glitches. The multi-tiered pricing, perceived as more complex than competitors, can become expensive for businesses with specific needs or multiple locations. While Toast offers various features, users sometimes find them less customizable than those in competitors like Revel Systems, restricting their ability to tailor the system to their unique workflows. Occasional technical issues and reported long wait times for customer support raise concerns about reliability compared to competitors known for their robust technical support, such as Micros.

Ultimately, Toast's strengths in user-friendliness, reporting, and mobility resonate with many users, but its pricing complexity, limited customization, and potential technical issues demand careful consideration. Deciding factors often boil down to individual business needs, budget constraints, and desired level of customization. Weighing Toast's strengths against its potential drawbacks alongside competitor offerings becomes crucial for making an informed decision.

Pros & Cons

  • Intuitive interface: Users consistently praise Toast's easy-to-learn and navigate interface, with clear menus, large buttons, and simple workflows, making it accessible for staff of all technical levels.
  • Robust reporting: Toast's comprehensive reporting tools provide valuable insights into sales, inventory, labor costs, customer behavior, and more, empowering data-driven decision-making.
  • Mobile flexibility: Staff can take orders, process payments, and manage tables directly from tablets or smartphones, enhancing tableside service and flexibility during busy periods.
  • Reliable payment processing: Users commend Toast's integrated payment processing for its speed, reliability, and security, ensuring smooth transactions and minimizing downtime.
  • Scalability for growth: Toast's ability to accommodate multiple locations, expanding menus, and growing staff needs makes it a popular choice for businesses with expansion plans.
  • Pricing complexity: Users express frustration with Toast's tiered pricing structure, which can become confusing and expensive, especially for businesses with multiple locations or add-on features.
  • Limited customization: Some users find Toast's customization options for menus, reporting, and workflows to be somewhat restrictive, hindering their ability to tailor the system to unique business processes.
  • Technical glitches: Users occasionally report software glitches, hardware issues, or slow performance during peak hours, leading to temporary disruptions in operations.
  • Customer support wait times: While Toast offers 24/7 support, users sometimes experience long wait times for phone assistance or delayed responses to inquiries, causing frustration when urgent issues arise.
  • Inventory management limitations: Users with complex inventory needs, such as multiple suppliers or intricate recipe tracking, find Toast's inventory management capabilities to be somewhat basic and lacking in advanced features.

Key Features

  • Online Ordering: Allow guests to order food online for takeout and delivery, schedule orders in advance, access the online menu and make contactless payments. Receive new orders directly in the restaurant’s point of sale system, customize the online ordering page, access customer insights and request guest feedback to modify services. 
  • Gift Cards and Rewards: Boost customer influx and increase revenue by selling modern e-Gift Cards. Allow users to text or email cards for in-store and online purchases. Check card balance and schedule gift cards in advance to build relationships with customers. Sell customized physical gift cards and review detailed reports on gift card sales. 
  • Expedited Delivery: Create an on-demand delivery network with local drivers at a single per-order fee. Simplify the process with real-time order tracking and advance scheduling, online payment options and review restaurant services based on customer behavior with reporting and analytics. 
  • Email Marketing: Improve communication and drive customer retention with emails. Run targeted promotions, increase revenue, automate outreach and campaigns, create custom email lists, run A/B tests to refine communication, and send customized messages to deepen brand loyalty. 
  • Self-help Services: Accelerate the online ordering experience with self-help kiosks. Leverage quick restaurant service, reduce wait times and increase staff productivity. Offer a personalized dining experience with order add-ons, SMS notifications and real-time menu updates. 
  • Workspace Management: Facilitate efficient team regulation with a centralized labor management system. Log and track work hours, monitor timesheets, calculate tips, ensure paycheck accuracy with automated wage recording, register new staff electronically and more. Get insight into employee performance with detailed reports and analytics. 
Mindbody
Mindbody
Start Price
$159
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Mindbody

Mindbody is a business management software designed for gyms, spas, salons and other businesses in the wellness industry. On the plus side, it offers an innovative user interface, calendar syncing, marketing and CRM integrations, and insightful reporting capabilities. It offers a dynamic booking and scheduling system to schedule group sessions, set appointments, sell retail products, manage staff hours and more.

Based on user reviews, the software faces frequent crashes and bug problems. Customer service executives are undertrained and take hours to respond. All things considered, Mindbody is an ideal solution for businesses in the yoga and fitness industry.

Pros & Cons

  • User-Friendly: The system offers a practical and innovative interface with quality graphics, according to 80% of users who reviewed this element.
  • Reporting: 60% of users who mentioned this feature said reporting tools are extensive and varied.
  • Functionality: 90% of users mentioning functionalities said the software offers great scheduling, booking and cancellation options.
  • Customer Service: The support executives are unresponsive, and wait times are long, according to 90% of users who reviewed this aspect.
  • Cost-Effective: 100% of users reviewing pricing found the software expensive.
  • Operating System: 90% of users reporting this element experienced frequent software crashes, outages and system bugs.

Key Features

  • Online Services: Manage and deliver services online for an enhanced customer experience. Organize virtual fitness classes, interact with clients using an AI receptionist, manage appointments, process digital payments and connect with members around the globe. Allow clients to schedule courses, access the content library, accept offers, drop reviews and more. 
  • Client Profiles: Automate and personalize services by managing individual profiles for staff members based on availability. Set the upper limit to the number of clients able to enroll in a given class, create automated waitlists, track remaining courses and allow online scheduling and payments. Access the client history, including past classes, membership status, signed contracts, waivers, invoices, due bills and more using the customer management tools. 
  • Payment Tools: Fast-track payments using multiple transaction options and seamless integration with third-party channels. Simplify the checkout process using software tools like the credit card magnetic reader, electronic cash drawer, barcode labels, thermal receipt printer and more. 
  • Mobile Application: Create a personalized mobile app to increase your brand exposure and broaden the customer experience. Boost client retention, engagement and spending and allow customers to book, schedule and access services directly from the phone. Send push notifications for deals and events announcements, cancellation notices and manage business operations on a single screen. 
  • Automated Customer Marketing: Send automatic emails and texts, create smart contact lists to deliver tailored messages and personalize marketing campaigns. Share announcements, request reviews, offer rewards, take feedback and run insightful reports to boost customer loyalty and retention. 
Lightspeed
Lightspeed
Start Price
$69
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Lightspeed

Lightspeed POS, a cloud-based solution catering to retail, hospitality, and service industries, garners mixed reviews from users. While lauded for its user-friendly interface, robust features, omnichannel capabilities, and seamless integrations, some find its pricing complex, offline functionality limited, and specific functionalities lacking.

Strengths that shine: Users consistently praise Lightspeed's intuitive interface, making it easy for both tech-savvy and less-experienced individuals to navigate. The vast feature set, encompassing inventory management, reporting, customer relationship management, and employee tools, caters to diverse business needs. Integrations with popular software like QuickBooks and Shopify streamline operations and data exchange. Notably, Lightspeed excels in omnichannel management, allowing businesses to manage online and physical stores seamlessly, a crucial strength in today's retail landscape.

Weaknesses to consider: The pricing structure, with tiered plans and additional fees for features like offline functionality, can be confusing for some users. The lack of true offline functionality can be a dealbreaker for businesses with unreliable internet or operating in remote areas. While the feature set is comprehensive, some users report limitations in specific areas like advanced inventory management, which might necessitate workarounds or third-party integrations.

Standing out from the crowd: Compared to competitors like Square POS and Shopify POS, Lightspeed offers a wider range of features and caters to more complex business needs. However, these strengths come at a higher price point. Ultimately, the choice between Lightspeed and its competitors boils down to individual business requirements and budget constraints.

In conclusion, Lightspeed POS is a feature-rich solution with a user-friendly interface, but its pricing structure and lack of true offline functionality can be drawbacks. If you prioritize omnichannel capabilities, extensive integrations, and a robust feature set, Lightspeed is worth considering. However, carefully evaluate your needs and budget against potential limitations before making a decision.

Pros & Cons

  • User-Friendly Interface: Users consistently praise Lightspeed's intuitive interface, making it easy to navigate and perform tasks efficiently, even with limited technical experience.
  • Robust Features: Lightspeed offers an extensive suite of features, addressing various business needs, including inventory management, sales reporting, customer relationship management, employee management, and omnichannel capabilities.
  • Integrations: The system integrates seamlessly with a wide range of popular third-party software, such as accounting, marketing, and e-commerce platforms, streamlining workflows and data exchange.
  • Omnichannel Functionality: Lightspeed excels in managing both online and in-store sales channels effectively, providing a unified experience for customers and streamlining operations across multiple touchpoints.
  • Reporting and Analytics: Users appreciate the comprehensive reporting tools that offer insights into sales trends, customer behavior, inventory levels, and employee performance, enabling data-driven decision-making.
  • Customer Support: Lightspeed offers multiple support channels, including phone, email, and online resources, with generally helpful and knowledgeable agents, providing assistance when needed.
  • Pricing Structure: Some users find the tiered pricing plans and add-on fees confusing, making it difficult to calculate accurate costs upfront.
  • Limited Offline Functionality: Reliance on an internet connection can be problematic for businesses with unreliable internet or those operating in remote areas.
  • Inventory Management Issues: Some users have reported challenges with inventory tracking accuracy, slow syncing across multiple locations, and a lack of advanced inventory features.
  • Customer Support Wait Times: While generally helpful, customer support can experience longer wait times during peak periods, leading to potential delays in resolving issues.
  • Steeper Learning Curve: The extensive feature set can be overwhelming for less tech-savvy users, requiring a greater investment in training and onboarding.
  • Customization Limitations: Adapting the system to highly specific workflows or unique business models can be challenging without extensive workarounds or third-party integrations.

Key Features

  • E-Commerce: Set up an online store with customizable, mobile-friendly templates and built-in SEO tools. Sync inventories across all physical locations, purchase stock from the Lightspeed Supplier Market and sell units from a unified dashboard. Manage in-store appointments and Google local inventory ads from the POS system. 
  • Payment Processing: Complete sales with simple pricing, no hidden fees, a fast and secure checkout experience, and built-in PCI compliance and fraud detection. Process transactions with EMV-compatible terminals and accept all payment methods. Receive a dedicated expert’s assistance on dispute management and chargeback issues. Available only in the U.S; external integrations are required for payment processing in Canada, Australia and the U.K. 
  • Loyalty: Offer a point-based loyalty program with flexible reward tiers to incentivize customer loyalty and boost retention. Manage both in-store and online promotions and coupons while providing one-time special offers on birthdays or to VIP shoppers. Boost custom marketing campaigns with seasonal promotions and auto-segment customers based on their purchasing habits. 
  • Analytics: Drill down on critical areas with customizable reports and monitor sales, inventory and employee performance to make growth-oriented decisions. With Analytics Core, pay only for the expert-crafted reports required for business instead of the whole suite of report templates. 
  • Lightspeed Accounting: This integration creates a link between a store’s POS and accounting systems. Record business finances with automatic bookkeeping and receive daily sales receipts, profit and loss statements and more. 
  • Hardware: Choose from various hardware bundles for businesses or acquire single items, including zebra label printers, USB or Bluetooth bar scanners, Verifone P400 PIN pads, TM-m30 receipt printers and more. Design branded gift cards for the store and ship them to customers’ doorsteps. 
  • Restaurant Point of Sale: Offers industry-specific POS system for restaurants. 
    • Delivery: Syncs menu with major delivery apps like UberEats, SkipTheDishes or DoorDash to scale business and reach more customers. Receive delivery orders, promote high-margin dishes, create delivery-only menus and more. 
    • Order Ahead: Provide customers with the flexibility to order ahead for takeout, curbside pickup and appointments. They can add custom notes, table and room number requested, whether utensils are required and more details. Keep customers in the loop with real-time SMS notifications. 
    • Self Order Menus: Let customers send their orders via an interactive digital menu directly to the kitchen, bypassing the need for waiters and servers. Realign employees to focus on faster cooking, increasing order accuracy and improving customer service. 
    • Kitchen Display System: Displays a detailed view of every order, including turnaround time and images, color codes orders according to assigned chefs, and sends alerts for pending orders. Have online orders directly go to the display board after submission for faster preparation. 
    • Customer Facing Display: Exhibit the total breakdown of customers’ orders, subtotal cost, tax percentage, tips paid and total price on a display screen. Customize the screen with business logo and brand colors while advertising high-margin dishes or the item-of-the-day. 
    • Enterprise: Run multiple restaurants located in different places with a cloud-based POS system. Monitor each location’s sales, employee and promotional data while centralizing customer data from numerous areas. Customize and scale as needed with an open API interface. 
  • Golf Course Management: Caters to businesses that operate golf courses. 
    • Tee Sheets: Personalize tee sheets according to the facility’s structure. Manage golf courses from nine to 54 holes. Accommodate any play type, including shotguns, crossovers, front or back nines and more. 
    • Booking Management: Players can register for tournaments and pick their tee times. Organize monthly or yearly leagues, track attendees and review metrics from the dashboard. 
    • Membership Management: Create unlimited types of memberships, customize booking restrictions and pricing structures per type, and automate the billing process. 
    • Professional Website: Increase online presence, showcase facilities, attract more golfers and provide flexible payment options through a personalized website and mobile application. Design websites with preset templates or customize them with source coding. The vendor takes charge of website maintenance. 
  • Integrations: Leverage various integrations for assistance in accounting, analytics, CRM, marketing, payment processing (In the U.K, Canada and Australia), ERP, invoicing and more. 
Square POS
Square POS
Start Price
$29
Monthly, Freemium
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Square POS

Square POS shines for its ease of use and affordability for small businesses, especially those starting out. Users praise its intuitive interface, seamless setup, and mobile accessibility, making it a breeze to ring up customers and manage basic sales. It also integrates well with popular tools like email marketing and accounting software, offering a centralized platform for managing various aspects of their business. However, Square's appeal wanes as businesses grow. Users lament its limited reporting and inventory management features, lacking the depth and customization offered by competitors like Shopify POS or Clover. Square's higher transaction fees for larger volumes also become a drawback compared to options like Stripe, which offer lower rates based on monthly transaction volume. Furthermore, Square's customer support receives mixed reviews. While some appreciate its responsiveness, others face frustrating wait times and limited communication channels, especially compared to the dedicated phone and live chat support offered by competitors. Overall, Square POS is a strong contender for solopreneurs and micro-businesses seeking a user-friendly and affordable POS solution. However, its limitations become apparent as businesses scale, pushing them towards more robust and feature-rich platforms. The choice ultimately boils down to prioritizing ease of use and affordability in the early stages versus scalability and advanced features as a business grows.

Pros & Cons

  • User-Friendly: 96% of users who reviewed this element said the software is flexible and mobile with a clean user interface.
  • Economical: According to 70% of users who mentioned this aspect, the pricing is fair and competitive.
  • Card Payments: 80% of users who reviewed payments said the platform is useful for processing cashless transactions with cards and sending invoices.
  • Invoicing: Regarding this feature, 95% of users said it’s easy to create, add and send invoices to clients.
  • Costly for high-volume transactions: The per-transaction fees become significant as your business grows, pushing Square beyond cost-effective for many merchants.
  • Limited reporting and inventory: Users find Square's reports lack depth and flexibility, making detailed sales analysis and inventory management challenging.
  • Unreliable customer support: Users report difficulty reaching support, long wait times, and frustrating email-only communication, leaving them feeling helpless when issues arise.
  • Account holddowns and closures: Square's automated fraud detection can lead to sudden account freezes and closures, causing business disruptions and difficulties resolving the issue.
  • Clunky hardware: Some users find the Square hardware, particularly the chip reader, clunky and frustrating to use, impacting checkout workflow and customer experience.

Key Features

  • Intuitive Register Interface: Easy-to-use touch-screen interface with customizable menu items, modifiers, and employee permissions.
  • Payment Processing: Accept all major credit cards, debit cards, contactless payments, gift cards, and cash.
  • Inventory Management: Track stock levels, set low-stock alerts, and generate purchase orders.
  • Employee Management: Track employee hours, create schedules, and manage payroll.
  • Customer Relationship Management (CRM): Store customer information, track purchase history, and send targeted marketing campaigns.
  • Sales Reporting: Generate reports on sales, inventory, employee performance, and customer behavior.
  • Mobile App: Access Square POS from your smartphone or tablet to process payments, manage inventory, and view reports on the go.
  • Online Ordering: Allow customers to order and pay online for pickup or delivery.
  • Loyalty Program: Reward customers for repeat business with points, discounts, and special offers.
  • Gift Cards: Sell physical and digital gift cards to boost sales and customer loyalty.
  • Integrations: Connect Square POS with other business tools, such as accounting software, payroll providers, and email marketing platforms.
ShopKeep
ShopKeep
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Key Features

  • Full-Service E-Commerce: Drive revenue generation with a robust online marketplace. Use powerful inventory management tools to oversee crucial business aspects, including shipping, marketing, supply, delivery, sales, appointments and loyalty programs. Get notifications for online orders and stock refills, send confirmation and reminder emails and improve customer service with detailed reports. 
  • Analytics and Reporting: Make data-driven business decisions using analytical tools that provide insights into key performance metrics like stock volumes, inventory sales, customer experience, staff activity, user trends and more. 
  • Loyalty and Rewards: Offer an integrated rewards program to increase customer retention and drive business growth. Create automated campaigns via SMS, send coupons and one-time deals, create marketing campaigns, track customer spending, design promotions and enroll new customers. 
  • Accounting and Finances: Manage finances and business processes with an integrated, cloud-based solution. Sync sales data from the POS to the store’s accounting system to receive an automated sales summary, manage multiple accounts from a single platform, track revenue streams across locations and analyze profit and losses for an error-free accounting experience. 
  • Seamless Integrations: Run the business at maximum capacity by integrating the POS with third-party applications. Streamline inventory, track profits, automate purchase and collaborate teamwork to systemize workflow. 
SpotOn
SpotOn
Start Price
$25
Per Station, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked SpotOn

SpotOn scores high marks for user-friendliness, adaptability, and customer insights, often outshining larger competitors like Clover with its intuitive interface and customizable features. For restaurants, its table management shines, while retailers appreciate the inventory control tools. However, the pricing structure can be confusing, with hidden fees and add-ons that inflate the initial quote. Offline functionality struggles during internet outages, which can be a dealbreaker for some businesses. While SpotOn boasts extensive integrations, some users encounter glitches and connectivity issues, disrupting workflows. Customer support also receives mixed reviews, with some praising prompt assistance and others facing long wait times and inconsistent resolutions. Compared to Square, SpotOn offers more features but lacks its sleek simplicity and ease of use for solopreneurs. Overall, SpotOn is a powerful POS that shines for its adaptability and industry-specific strengths. However, potential users should be prepared for pricing complexities, potential internet hiccups, and occasional integration troubles. If you value user-friendliness, intuitive features, and deep customer insights, SpotOn deserves a closer look, but if transparency and consistent performance are top priorities, other options might be a better fit.

Pros & Cons

  • User-Friendly: The system is easy to set up and navigate, 90% of users said about this element.
  • Customer Support: 100% of users who reviewed the support said it’s informative and company representatives are knowledgeable.
  • Integration: About 70% of users who mentioned this feature said the product offers effortless and smooth integrations.
  • Reporting: Approximately 90% of users who talked about this aspect said it's extensive and insightful.
  • Menu Management: Items are easily changeable and update instantly, said 95% of users about the menu.
  • Pricing Complexity: SpotOn's pricing structure can be confusing, with multiple plans, add-ons, and varying fees depending on industry and features. Users report difficulty getting clear quotes and unexpected charges.
  • Limited Offline Functionality: While cloud-based, SpotOn struggles during internet outages. Some features become completely unavailable, impacting critical operations like order processing and payment acceptance.
  • Customer Support Inconsistencies: User experiences with customer support are mixed. Some praise quick and helpful responses, while others encounter long wait times, technical issues, and inconsistent resolutions.
  • Integration Glitches: While offering many integrations, users report occasional bugs and connectivity problems with third-party tools, disrupting workflows and requiring time-consuming troubleshooting.
  • Interface Learning Curve: While generally user-friendly, some advanced features, particularly in industry-specific plans, have a steeper learning curve, requiring additional training for staff.

Key Features

  • Centralized Workspace: Organize workflows and accelerate revenue growth with efficient customer service tools. Add employee profiles, view customer contact information, access sales reports, send invoices, manage inventory, monitor employee activity, process payments and more using Register. 
  • Online Customer Service: Create a centralized customer service platform on a single dashboard. Manage employee schedules, send automated reminders, offer loyalty rewards and process checkouts with a digital user interface. Benefit from two-way texting with clients, integrated payment options and digital marketing tools. 
  • Intuitive Reporting: Provide intelligible insights into key KPIs with real-time, intuitive reports. Get easy-to-understand, cloud-based reports based on business data on a consolidated dashboard, accessible on the desktop and mobile phone. 
  • Virtual Payments: Offer a secure and seamless transaction process with mobile-friendly, online payment options. Send invoices, set up billing plans, collect deposits, send digital receipts and more on a secure platform. 
  • Customer Marketing: Drive customer engagement using hands-on digital marketing tools. Create custom rewards, enroll customers during checkout, offer limited-time deals, create marketing campaigns, send promos on special occasions and improve advertising to boost customer retention. Track marketing performance with comprehensive reports on a consolidated dashboard. 
  • Interactive Reviews: Facilitate a robust communication system with dynamic interactive features. Monitor, manage and respond to online reviews through a personalized dashboard and receive real-time alerts for new reviews to understand customer sentiments and expectations. 
Lightspeed Retail
Lightspeed Retail
Start Price
$69
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Lightspeed Retail

Lightspeed Retail garners mixed reviews from users, highlighting both its strengths and potential drawbacks. On the positive side, users consistently praise its intuitive interface, making it easy for both tech-savvy and less-experienced individuals to navigate. The extensive feature set, encompassing inventory management, reporting, customer management, and omnichannel capabilities, caters to diverse business needs. Integrations with popular software like QuickBooks and Shopify streamline operations and data exchange. Notably, Lightspeed excels in omnichannel management, allowing businesses to seamlessly manage online and physical stores, a crucial strength in today's retail landscape.

However, some find the pricing structure complex, with tiered plans and additional fees for features like offline functionality. The lack of true offline functionality can be a dealbreaker for businesses with unreliable internet or operating in remote areas. While the feature set is comprehensive, some users report limitations in specific areas like advanced inventory management, which might necessitate workarounds or third-party integrations.

Compared to competitors like Square POS and Shopify POS, Lightspeed offers a wider range of features and caters to more complex business needs. However, these strengths come at a higher price point. Ultimately, the choice between Lightspeed and its competitors boils down to individual business requirements and budget constraints. If you prioritize omnichannel capabilities, extensive integrations, and a robust feature set, Lightspeed is worth considering. However, carefully evaluate your needs and budget against potential limitations before making a decision.

Pros & Cons

  • Intuitive Interface: Users consistently praise Lightspeed Retail's user-friendly design, making it easy to navigate and perform tasks efficiently, even for those with limited technical experience.
  • Omnichannel Capabilities: Seamlessly manage online and physical stores, providing a unified customer experience and streamlining inventory and order management.
  • Robust Feature Set: Offers a wide range of features addressing diverse business needs, including inventory management, sales reporting, customer relationship management, and employee tools.
  • Integrations with popular software: Streamlines operations and data exchange by connecting with accounting, marketing, and e-commerce platforms like QuickBooks, Shopify, and Mailchimp.
  • Mobile Accessibility: Manage your business on the go with mobile apps for sales, inventory, and employee management, offering flexibility and convenience.
  • Complex Pricing Structure: Tiered plans and additional fees for features like offline functionality can be confusing and lead to higher-than-expected costs.
  • Limited Offline Functionality: Reliance on internet connectivity can be problematic for businesses with unreliable internet or operating in remote areas.
  • Missing Advanced Features: Some users report limitations in specific areas like advanced inventory management, requiring workarounds or third-party integrations.
  • Steeper Learning Curve for Complex Needs: While user-friendly overall, the extensive feature set can be overwhelming for those needing in-depth customization or specific functionalities.
  • Customer Support Wait Times: While generally helpful, customer support can experience longer wait times during peak periods, potentially delaying issue resolution.

Key Features

  • Omnichannel Sales: Sell seamlessly across physical stores, online platforms, and marketplaces.
  • Inventory Management: Track stock levels, automate reordering, manage multiple locations, and receive low-stock alerts.
  • Point of Sale: Process transactions quickly, accept various payment methods, and apply discounts and loyalty programs.
  • Customer Relationship Management (CRM): Track customer data, purchase history, preferences, and create personalized marketing campaigns.
  • Reporting and Analytics: Gain insights into sales trends, inventory levels, customer behavior, and employee performance.
  • Employee Management: Track time and attendance, assign tasks, manage schedules, and control permissions.
  • Integrations: Connect with accounting software (QuickBooks, Xero), ecommerce platforms (Shopify), marketing tools (Mailchimp), and payment processors.
  • Mobile Apps: Access POS, inventory, and reporting features on mobile devices.
  • Hardware Options: Choose from compatible terminals, barcode scanners, receipt printers, and cash drawers.
  • Cloud-Based: Access from anywhere with internet connectivity, automatic updates, and secure data storage.
  • Security: Protects customer data with PCI compliance and industry-standard security measures.
  • Customer Support: Offers phone, email, and online resources for assistance.
RepairShopr
RepairShopr
Start Price
$49.99
Monthly, Freemium
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked RepairShopr

Is your business in need of a tune-up? RepairShopr might just be the wrench in the works you need.

RepairShopr users rave about its comprehensive features, especially inventory management and its built-in POS system, which simplifies the sales process and keeps track of every nut and bolt. The ability to create custom fields and workflows is a major plus, allowing businesses to tailor the software to their specific needs. RepairShopr's customer support also receives high marks, with users praising the team's responsiveness and helpfulness. However, some users find the interface a bit clunky and dated, and the mobile app could use some improvement. Compared to competitors like ServiceTitan and Housecall Pro, RepairShopr is often seen as a more affordable option with a wider range of features, making it a solid choice for small to medium-sized businesses looking for a one-stop shop to manage their operations. But for larger enterprises or those needing industry-specific features, other platforms might be a better fit.

Overall, RepairShopr appears to be a reliable and versatile tool that can help businesses streamline their repair processes and boost efficiency. Keep in mind that software is constantly evolving, so it's always a good idea to check the latest reviews and comparisons before making a decision.

Pros & Cons

  • Streamlined Ticket Management: RepairShopr offers efficient ticket creation, assignment, and tracking, ensuring smooth workflow management for customer support teams.
  • Customizable Interface: Users appreciate the ability to tailor the platform to their specific needs, including custom fields, workflows, and branding options.
  • Integrations: RepairShopr integrates with various third-party tools, such as QuickBooks and Xero, for seamless data synchronization and enhanced functionality.
  • Mobile App: The mobile app allows technicians to access and update tickets, manage inventory, and communicate with customers while on the go.
  • Reporting and Analytics: RepairShopr provides comprehensive reporting tools to track key metrics, identify trends, and gain insights into business performance.
  • Limited Customization: RepairShopr's interface and workflow might feel restrictive for businesses with unique or complex processes, as it offers limited options for customization to tailor the platform to specific needs.
  • Reporting Challenges: Generating custom reports or extracting specific data insights can be cumbersome due to the platform's reporting limitations, potentially hindering data-driven decision-making.
  • Mobile App Shortcomings: The mobile app's functionality may not fully mirror the web version, potentially impacting technicians or users who rely on mobile access for field work or remote operations.

Key Features

  • Core CRM: RepairShopr allows users to access the entire database instantly. It’s equipped with email marketing, a calendar and reminders, SMS and email integration, summary billing statements, tracking of referral sources, segmentation, document storage, marketing automation integration, quotes and proposals, auto-print barcode labels and internal chat integration. 
  • Integrated Marketing: This tool helps companies bring in new business by sending automated customer follow ups and auto-emails. It includes custom built lists, custom campaigns for sales and promotions, automatic collection of social media links and one-click follow up emails. 
  • Leads: This customizable wizard enables one-click customer conversion and creates a seamless flow that helps increase business from web traffic. Notifications alert support agents to customer issues so they can respond quickly, and it allows customers to create tickets from the website. 
  • Reporting: Insights and detailed reports are available for different areas like ticketing, invoicing, CRM and inventory. All reporting features are updated regularly. 
  • Customer Web Portal: Companies can serve users better by providing service statuses and invoice histories, as well as approving or declining estimates. Customers can view their account history and can download PDFs of previous tickets and invoices.
  • Customer Map: Using this tool, users can visualize data to glean insights and quickly analyze the geographical distribution of their target customers. 
  • Ticket Management: Users can filter tickets by assigned tech and current ticket status; organize the tickets by problem type, status or customer; and track tickets by due date or creation date. The lightweight workflow prompts users on what to work on next without slowing things down. 
  • Ticket Dashboard: This feature offers a centralized overview of the status breakdown and ticket quantity to help prioritize jobs. Configurable color coding ensures visibility for urgent items. 
  • Ticket Tracker: Support agents can keep customers updated with the ticket progress bar. They can create custom ticket fields, make single-step updates to the status, use the built-in timer for tracking, send automatic updates or prevent sharing and add other details as required. It includes inbound and outbound email and SMS integration, and one-click creation of invoices from ticket charges. 
  • Image and File Attachment: Users can fetch documents from different platforms and attach images using Dropbox, a webcam or mobile devices. 
  • Customizable Intake Form: These forms automatically fit into the ticket workflow and let customers sign physical or digital copies. 
  • Invoicing: This module allows users to scan serial numbers to invoices for warranty tracking, access recurring invoicing, scan barcodes for line items and insert payment links in emailed invoices. They can send invoices via email, SMS and snail mail. The software provides smooth checkout with payment types that are customizable, digital signatures for touchscreens, and a deposit and cart system. 
  • POS: Directly integrated with the inventory module, the POS system calculates changes automatically, manages multiple cash registers and supports barcode scanning. It offers reporting for individual retail shops and store chains. 
  • Inventory Management: This module offers batch tracking, return tracking and vendor information. Users can monitor stock levels, receive reminders about reorders, check barcode labels, specify both non-taxed and taxed items, and add warranties. It's equipped with a vendor and PO system, along with customizable product categories with reporting. It allows users to average the cost for variable price items as well as manage retail and wholesale pricing. 
  • Tracking Part Orders: This feature allows users to check part orders at different stages — from ticket raising to invoicing. They can track one-off purchases, associate them with a ticket and have them charge automatically upon invoicing. 
Talech
Talech
Company Size
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Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Key Features

  • Integrated Point-of-Sale: Streamline services and manage the business across different locales with a centralized POS. Book appointments, manage tables, track inventory, apply discounts, create promotions, offer gift cards and secure data with end-to-end encryption across devices. Allow customers to pay using chip and contactless payment and self-serve with the kiosk service. 
  • Online Services: Run organizational operations with an easy-to-use, virtual business platform. Build a customized website, get notified about and manage new and existing orders, accept online payments, monitor customer buying patterns with insightful reports and reduce errors with a fully integrated system. 
  • Customer Marketing: Use physical and digital gift card solutions to grow business and improve cash flow. Create high-resolution plastic gift cards, add barcodes for easy scanning, and track sales and activations from the dashboard. Build personalized email marketing campaigns to boost customer retention and track sales progress using data-backed reports. 
  • Team Management: Track employee activity, estimate wages and individual performance, manage promotions and discounts, sync sales data with labor management solutions, and handle business operations across multiple locations and job functions to increase team productivity and accountability. 
  • Robust Integrations: Foster an effective business management system with third-party integrations. Sync the POS data to data management apps and save time by securely managing crucial business elements, including accounting, employee activity and online operations, with greater accuracy. 
  • In-app Functionalities: Improve customer services with app-based business management features. Fast track online payments, create a company catalog, add discounts and promotions, and get insights into daily sales with intuitive reports on the phone screen from anywhere at any time. 

COMPARE THE BEST Retail POS Systems

Select up to 2 Products from the list below to compare

 
Product
Score
i
SelectHub’s Analyst Rating is based on data from our 400+ point analysis of Retail POS Systems, user reviews, and our own crowd-sourced data from our free software selection platform. Scores are periodically updated via ongoing selection projects and user activity within our platform.
Start Price
Free Trial
Company Size
Deployment
Platform
Logo
Clover
$0.10
Per Transaction, 2.3% Flat Rate
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Clover
Toast
$69
Per Terminal, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Toast
Mindbody
$159
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Mindbody
Lightspeed
$69
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Lightspeed
Square POS
$29
Monthly, Freemium
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Square POS
ShopKeep
Still gathering data
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
ShopKeep
SpotOn
$25
Per Station, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
SpotOn
Lightspeed Retail
$69
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Lightspeed Retail
RepairShopr
$49.99
Monthly, Freemium
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
RepairShopr
Talech
Still gathering data
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Talech

All Retail POS Systems (61 found)

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Clover

by Clover Network
Clover
Clover is an all-in-one point of sale system that helps users manage staff and clients, monitor inventory, create and view reports and track revenue streams. Users can personalize workflows by integrating multiple modules and third-party developers. Its dashboard simplifies real-time monitoring of sales, refunds and customer spending from any device.- It connects to the cloud, allowing users to access sales, reimbursements, deposits and reports regardless of location. It also offers hardware like Clover Mini, flex, go device and a station with a cash drawer and receipt printer. Pros Reliable hardware design User-friendly interface Strong customer support Variety of apps integrations Competitive pricing for low volumes Cons Higher fees for high volume Limited reporting inventory Costly hardware upgrades Contracts for some plans Not ideal for complex needs
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Toast

by Toast
Toast
Toast is a cloud-based point-of-sale (POS) system designed to streamline operations for restaurants and businesses in the hospitality industry. It offers a comprehensive suite of features, including order processing, inventory management, employee scheduling, and customer relationship management (CRM) tools. Toast caters to businesses of all sizes, from independent cafes to multi-location restaurant chains. One of its key strengths lies in its ease of use and intuitive interface, making it suitable for both tech-savvy and non-technical users. Additionally, Toast boasts robust reporting capabilities, providing valuable insights into sales trends, customer behavior, and staff performance. Integration with third-party delivery services and online ordering platforms further enhances its functionality. While Toast offers a free basic plan with limited features, paid subscriptions are required to access its full potential. Pricing varies depending on the number of users, terminals, and desired functionalities. Compared to similar POS systems, Toast generally falls within the mid-range price bracket, offering a good balance between affordability and feature richness. However, user reviews highlight that its pricing structure can become complex for businesses with intricate needs. Pros Easy to use interface Robust reporting tools Third-party integrations Scalable for all businesses Free basic plan option Cons Mid-range pricing complexity Limited customization options Occasional technical issues Long customer support wait times Not ideal for complex inventory
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Mindbody

by MINDBODY
Mindbody
Mindbody is a cloud-based appointment and management solution tailored for small and medium-sized businesses. It offers waitlist management scheduling, automated email and text scheduling, Facebook appointment bookings, online booking marketing management and more. It provides automated notifications, confirmations and reminders to reduce no-shows. Its reporting inclusions help track trends such as monthly sales, attendance, retention and inventory, providing better planning data. It provides custom API access to integrate with third-party developers. It is best suited for spas, salons, fitness, training centers and other establishments.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Lightspeed

by Lightspeed
Lightspeed
Lightspeed is a cloud-based point-of-sale (POS) system offering features for businesses in retail, hospitality, and service industries. Its core functionality includes managing sales, inventory, customers, and employees, with additional features like marketing tools and reporting. While suitable for various business sizes, it often caters to those needing more advanced features than basic POS systems. Lightspeed shines in its scalability and omnichannel capabilities, allowing businesses to manage online and physical stores seamlessly. Users praise its intuitive interface, robust reporting, and app integrations. However, some find its pricing structure complex and miss features like offline functionality. Compared to similar POS systems, Lightspeed offers a wider range of features and integrations, but at a higher price point. It caters to businesses seeking a feature-rich solution for managing their omnichannel presence, while simpler and often cheaper options might suffice for smaller businesses with basic needs. Pros Scalable Omnichannel Intuitive Interface Robust Reporting App Integrations Feature-Rich Cons Complex Pricing No Offline Mode Steeper Learning Curve Not Ideal for Basic Needs Higher Price Point
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Square POS

by Square
Square POS
Square is a cloud-based POS system for retail stores of all sizes. It automatically creates customer profiles and tracks their information and purchase histories. Its key capabilities include sales reports, online payment processing, inventory tracking control, marketing campaigns, digital receipts, sales management, e-commerce and more. It accepts offline payments and automatically syncs payment information when mobile devices reconnect. It is available on Android and iOS devices and includes optional hardware such as terminals, cash drawers, scanners, scales and card readers. Users can manage order pick-ups from third-party services like DoorDash, Postmates and more. Pros Easy to use and set up Affordable pricing plans Mobile payments and online ordering Integrates with Square ecosystem Free basic plan available Cons Limited customization options May not be suitable for high-volume businesses Transaction fees can add up Limited reporting features in free plan Customer support could be improved
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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ShopKeep

by ShopKeep
ShopKeep
Shopkeep by Lightspeed is a cloud-based Android and iOS point-of-sale system. It helps businesses sell, pay and manage their day-to-day store and online operations. It offers an integrated check and payment tracking registry. It streamlines staff and inventory management while providing sales reports and customer information. Users can submit invoices, access real-time sales reports, build e-commerce stores and more. It provides a staff management module to track staff working hours, calculate salary and clock in and out of work. It integrates with several marketing inclusions and allows users to create reports and analyze company data for trends. It serves franchises, restaurants, bars, retail and quick-serve businesses.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

SpotOn

by SpotOn
SpotOn
SpotOn offers a cloud-based point-of-sale (POS) system catering to diverse businesses, from single-location setups to multi-outlet chains. Its core strength lies in its flexibility, allowing customization for restaurants, retail stores, salons, and more. Users praise its intuitive interface, streamlining checkout processes and inventory management. SpotOn integrates seamlessly with payment processing, payroll, and marketing tools, providing a centralized platform for business operations. However, some users report occasional glitches and limitations in advanced reporting features. Pricing varies based on chosen modules and transaction volume, ranging from per-month subscriptions to tiered transaction fees. Overall, SpotOn shines for businesses seeking a user-friendly, adaptable POS solution, particularly those comfortable with cloud-based systems. Pros Cloud-based accessible Flexible for many industries Easy-to-use interface Payment marketing tools Inventory management Cons Occasional glitches reported Limited advanced reporting Pricing based on transactions May not suit complex needs Cloud dependence concerns
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Demo Pricing

Lightspeed Retail

by Lightspeed
Lightspeed Retail
Lightspeed Retail, formerly Vend, is a cloud-based point-of-sale (POS) system suited for small and medium-sized businesses in retail, hospitality, and service industries. It offers core features like sales management, inventory tracking, customer profiles, and reporting, with additional options for ecommerce integration, marketing tools, and employee management. While praised for its user-friendly interface and omnichannel capabilities, some find its pricing complex and miss advanced features like offline functionality compared to competitors. Starting prices range from $69/month (billed annually) for a basic plan, with per-transaction fees and additional costs for advanced features and multiple registers. Pros User-friendly interface Omnichannel capabilities Robust features Integrations with popular software Scalable for growing businesses Cons Complex pricing structure Limited offline functionality Lacks some advanced features Steeper learning curve for less tech-savvy users Customer support wait times can be long
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

RepairShopr

by RepairShopr
RepairShopr
Designed specifically for repair shops and IT support businesses, RepairShopr offers an easy-to-use platform to manage invoicing, ticketing, point of sale (POS) and marketing. It helps build and maintain customer relationships, ensure repeat business, attract new customers and increase shop efficiency with a streamlined workflow.It offers appointment, inventory, database management and web management capabilities, along with billing summary and invoice records, customer credit tracking, and barcode creation.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Talech

by Talech
Talech
Talech is a POS solution that helps its users with order-taking, payment processing, inventory, appointment and timed service management, and more. It is designed to facilitate business transactions and gain insights into better decision-making. Built-in reports allow users to track employee performances and working hours, transaction trends and customer demographics. It enables users to administer their stocks, add products, and edit costs, prices and quantities in real time.It stores data in the cloud, allowing users to access it securely from various devices. It also supports on-premise deployment. It is suitable for retail outlets, restaurants, bars, cafes and service businesses like salons, spas, pet grooming and more.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

QuickBooks POS

by Intuit Inc.
QuickBooks POS
QuickBooks POS is a retail point of sale designed for small, medium and large-sized businesses. It streamlines payment and return processing and inventory management, enabling users to track inventory and fast selling items and place restocking orders.It provides customer information to monitor buying and acquiring history and eliminates manual entries by automating inventory updates. It supports on-premise, cloud-based and mobile deployment and offers additional hardware such as receipt printers, bar-code scanners and more. It serves businesses like franchises, gift shops, clothing and shoe stores and more.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Demo Pricing

NEXTAR

by Nextar Software Technology
NEXTAR
NEXTAR is a popular software tool that ranks 12 among all Retail POS Systems according to our research analysts. Starting from $19, NEXTAR is priced less than most others and is most suitable for any company. NEXTAR can be deployed on-premise and is accessible from a fewer number of platforms including Windows devices. Similar alternatives to NEXTAR include Oliver POS, Cashier Live and OVVI POS.
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Revel POS

by Revel Systems
Revel POS
Revel Systems is a cloud-based business solution that unifies operations, customer channels and POS functionality into a single dashboard. It is designed for small to medium-sized businesses and restaurants. It includes a POS module with integrated inventory, social media and customer management support. Its reporting and analytics suite gives users real-time access to inventory, customer insights and sales data to make better business decisions. It integrates with in-house services and third-parties to fit organizations’ needs. It serves all businesses, from small merchants to global enterprises. It runs on iPads and helps users access reports from any device via a browser. Pros Intuitive interface iPad-based system Comprehensive features Scalability Good customer support Cons Higher starting price iPad dependency Limited customization Reporting challenges Occasional bugs
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Instore

by Own Group
Instore
Instore is an easy-to-use POS solution for restaurants and retailers that offers dynamic capabilities like customer marketing, online ordering, instant payments, customized rewards, inventory management and more to ensure workflow efficiency and business growth. Intuitive reporting and analytical tools provide in-depth insights into performance metrics and help gauge critical areas of improvement. Barcode scanning helps quickly scan items. An error-free, online order management system fast tracks business operations and feature-packed marketing tools help boost customer loyalty and retention.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Erply

by ERPLY
Erply
Erply is a cloud-based point-of-sale (POS) system designed to streamline operations for retail businesses of all sizes. It offers features like inventory management, sales tracking, customer relationship management, and reporting. While it caters to a broad range, its strengths lie in its affordability, scalability, and ease of use, making it ideal for startups, small businesses, and franchises. Erply boasts a user-friendly interface and mobile accessibility, allowing for quick setup and on-the-go management. Inventory control is a highlight, with features like barcode scanning, purchase orders, and stock level alerts minimizing stockouts and optimizing ordering. Sales tracking and reporting provide valuable insights into customer behavior and product performance, aiding informed decision-making. Compared to similar POS systems, Erply often stands out for its transparent pricing structure, typically starting at a lower monthly fee per user than competitors. However, its feature set might not be as extensive as some enterprise-level solutions. User reviews generally praise its intuitive interface, helpful customer support, and value for money, but some mention limitations in advanced reporting and customization options. Ultimately, Erply's suitability depends on your specific needs and budget. If you prioritize affordability, ease of use, and core POS functionalities, it's a strong contender. However, if you require in-depth reporting or extensive customization, exploring other options might be prudent. Pros Affordable Easy to use Mobile accessible Good inventory control Helpful support Cons Limited reporting Basic customization Not ideal for large enterprises May lack some advanced features Occasional integration issues
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Aldelo POS

by Aldelo Systems
Aldelo POS
Aldelo is a management software that provides cloud services to restaurants, bars and counter retail businesses. The product offers online ordering, cloud-based mobility, in-depth reporting, hardware setup, customer gift cards and more clubbed with seamless integrations. Users can manage employee activity using time cards, payrolls, labor forecasts and work scheduling tools. Aldelo Express is an iPad app that facilitates delivery management, gift card sales, online ordering, secure payments and more with innovative features backed by easy installation. Comprehensive reports reflect on work costs, sales trends, transaction volumes and inventory statistics. The streamlined POS system helps accept orders, assign tables, send receipts and control the overall service ecosystem on an integrated platform.
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Countr

by Countrhq
Countr
Countr is a well-known software application that ranks 17 among all Retail POS Systems according to our research analysts and 12 crowd-sourced reviews from 2 sources. Starting from $59, Countr is priced lower than average, has offered a free trial in the past and is most applicable for companies on the smaller side. Countr can be deployed in the cloud and on-premise and is accessible from a handful of platforms including Windows devices. Similar alternatives to Countr include Smartwerks, Oliver POS and Cashier Live.
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Bindo

by Bindo Labs, Inc
Bindo
Bindo, a cloud-based POS system, caters primarily to small and medium-sized brick-and-mortar retailers. It streamlines operations through features like inventory management, customer profiles, and omnichannel sales. Users praise its intuitive interface, mobile accessibility, and built-in e-commerce functionality. However, concerns exist regarding pricing tiers and limited customization options compared to competitors. Bindo empowers retailers with iPad-based registers, simplifying transactions and offering flexibility. Inventory control helps manage stock levels and automate purchase orders. Customer profiles enable targeted promotions and loyalty programs. Notably, Bindo integrates with online stores, syncing inventory and facilitating online purchases fulfilled from physical stores. Pricing starts at around $79 per month per register, making it competitive for basic needs. However, additional features and functionalities incur extra costs, potentially exceeding competitor offerings for complex businesses. While user-friendly, Bindo's customization might not cater to specific workflows or branding needs. Overall, Bindo's cloud-based approach, omnichannel capabilities, and mobile accessibility make it a strong choice for small and medium retailers seeking a user-friendly POS system. However, pricing considerations and limited customization should be weighed against individual business needs compared to the broader POS landscape. Pros User-friendly interface Mobile accessibility (iPad app) Omnichannel capabilities Inventory management Customer profiles Cons Limited customization Tiered pricing (can get expensive) Not ideal for complex needs Lacks some advanced features Fewer integrations compared to competitors
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

AirPOS

by AirPOS
AirPOS
AirPOS is a comprehensive software solution designed to manage various retail tasks, including point-of-sale (POS) operations, inventory management, and customer relationship management. It is particularly well-suited for small to medium-sized retail businesses due to its user-friendly interface and robust feature set. Retailers benefit from its real-time inventory tracking, seamless integration with e-commerce platforms, and detailed sales reporting capabilities. Popular features include multi-location support, offline functionality, and customizable receipts. Users appreciate AirPOS for its reliability and ease of use, often highlighting its ability to streamline operations and improve customer service. Compared to similar products, AirPOS is praised for its affordability and comprehensive support. Pricing details can vary based on specific business needs, so it's recommended to contact SelectHub for a tailored quote. Overall, AirPOS stands out as a versatile and efficient tool for modern retail management.
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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KORONA POS

by COMBASE USA
KORONA POS
KORONA POS is a cloud-based point-of-sale software designed for streamlining retail operations for businesses of all sizes. Its core functionality encompasses managing sales, inventory, customers, and reports. It shines for businesses seeking intuitive interfaces, omnichannel capabilities, and robust integrations with popular eCommerce platforms. Users praise its ease of use, mobile accessibility, and loyalty program features. Compared to similar products, KORONA boasts a user-friendly interface, mobile app for on-the-go management, and strong inventory control. However, its pricing structure, based on a monthly subscription per location, might not be the most budget-friendly for smaller businesses with low-volume transactions. Pros Easy to use Mobile app access Robust inventory tools Loyalty program features Flexible payment options Cons Monthly pricing model Limited customization Reporting could be improved Occasional technical glitches Customer support response time
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Buyer's Guide

Retail POS Systems Are All About Modernizing Business Processes 

By Ishani Vats, Market Analyst at SelectHub

Retail POS Systems BG Intro

Point of sale systems have been around for a long time – but retail POS systems have come a long way from the clunky old cash register we all know.

Technological innovation has made way for cloud-based systems that simplify the checkout process and make completing purchases a breeze. Not only do modern retail POS systems cover the basic functionality of the old cash drawers, but they also support other essential functions of your business.

They also come with the added benefit of supporting a variety of payment methods, especially important in the post-pandemic world, where contactless payments are on the rise.

Want to find out what retail POS systems can do for your business? Read on!

Executive Summary

  • Retail POS systems combine software and hardware components to effectively manage front and back-office operations.
  • The software handles business inventory, customer relationships, marketing, reporting and analytics, and payment processing.
  • It works with hardware solutions like touchscreen terminals, barcode scanners, label printers, customer-facing displays and credit card readers.
  • Be sure to ask potential vendors any questions you may have about the software before committing to a solution.
What This Guide Covers:

What Are Retail POS Systems?

Retail POS, or point of sale, systems are tools that combine software and hardware to process payments and complete purchases. They also help with supportive tasks in your daily business operations, like inventory management, and keep easily accessible records of important data like your sales and transaction history.

These solutions go beyond the scope of what was possible with a traditional cash drawer. They allow you to connect offline and online stores and run operations for both from a centralized platform, giving you a fuller picture of business operations. The software also provides a CRM suite to manage customer relationships and help market products and services strategically.

Based on Mastercard’s New Payments Index survey, 93% of consumers prefer contactless payment methods like biometrics, digital currencies, QR codes and mobile wallets. The software supports multiple payment methods, to help you meet customer preferences. It also allows you to generate digital purchase receipts and send them to customers via email and SMS.

Let’s learn more about how retail POS systems help your business.

Primary Benefits

Primary Benefits Of Retail POS Systems

Retail POS Systems Categories

1. Customer Retention

Reward programs, coupon giveaways and flash sales incentivize customers to return to your business. You can also send them personalized messages on special occasions, gather and address their feedback, and build targeted email campaigns.

2. Efficiency

Save time on manual tasks such as counting inventory, data entry, sending notifications and processing payrolls. Advanced automation tools handle everyday business functions accurately and in less time so you can focus your customers’ experience.

3. Better Decision-making

How much are you selling daily? Which products are customers’ favorite? Advanced reporting and analytics provide insights into various KPIs, including total sales, profit margins, top-performing employees and customer retention. This helps you evaluate business performance and takes the guesswork out of future planning.

Key Features & Functionality

Inventory Management

Calculate, update and track in-store and online inventory from a central platform. You can edit item quantities, add product descriptions, manage pricing and more for all store locations without switching platforms.

Scan product barcodes to automatically update quantities when an item sells or is restocked, and determine order volumes based on sales trends to avoid wasting money on unsold goods.
Customer Relationship Management

67% of retailers say enhancing customer experience is their top business priority, and 41% use personalization to achieve it.

Tailor your marketing to retain existing customers and find new ones using advanced CRM tools. Collect and segment personal information like age, location, profession and total spending to build targeted email campaigns, offer special discounts, recommend products and send personalized messages.

Send promotional messages to customers and keep them updated about new stock, policy updates, store hours and new locations via email, SMS and in-app notifications.
Reporting and Analytics

Generate data reports to evaluate business performance and identify key strengths and weaknesses. Measure valuable KPIs like accounting, inventory, sales and payments using analytical BI tools.
Employee Management

Plot schedules and meetings, mark holidays, track time off and more on an integrated calendar. Keep track of employee working hours, regulate system access based on job roles and set sales targets for staff members.

Using real-time data reports, get a breakdown of each employee’s hourly sales, total time worked, time off taken, items sold and more.
Integrations

Integrate key business areas like reporting, accounting, inventory, marketing and CRM with popular third-party applications.

Sell more across platforms, centralize multi-location decision-making and enhance your online presence to reach more customers and make profits.

Software Comparison Strategy

Now that we’ve covered the basics of retail POS systems, let’s discuss the process of selecting one for your business.

Knowing what your business needs is a good place to start. What are my goals? Which features do I need to achieve them? To get a sense of where your business could improve, discuss your business goals with key stakeholders and staff.

Next, list top market solutions and compare them in terms of pricing, features, customer support options and customer reviews. If you feel overwhelmed, don’t worry. We’ve curated top software options in our software comparison report to help narrow down your choices.

Before committing to any solution, you’ll want to have a conversation with potential vendors and make sure all of your questions are answered. Make sure to go through vendor websites, talk to customers who have worked with them and read online reviews about their services.

Cost & Pricing Considerations

The cost of retail POS systems depends on various factors like the size of your business and customer base, industry type, the number of users and primary requirements.

Some factors that affect the total cost are:

  • Installation and configuration
  • Third-party integrations
  • Subscription plan
  • Licensing
  • Branding
  • Customer support
  • POS Hardware
  • Customizations

The Most Popular Retail POS Systems

To help with your search, our analysts have curated the top three solutions on the market. Check out our list below!

Lightspeed

Lightspeed is a cloud-based POS system for retail businesses, restaurants and golf merchants. It offers multiple business management tools like inventory management, data reporting, accounting, employee tracking and eCommerce. You can also purchase hardware components like cash drawers, label printers and barcode scanners in bundles or individually.

Lightspeed

Handle bulk orders and integrate with third-party apps. Source

Erply

Erply is a point-of-sale solution for businesses like groceries, pet stores and clothing retailers. It offers many features, including inventory management, self-checkout, CRM, mobile application, reporting, eCommerce and delivery. You can access the software remotely, integrate with third-party applications and connect with hardware devices.

Erply

Improve customer relationships and process quick checkouts. Source

NCR Silver

NCR Silver offers POS solutions to banks, retailers, restaurants and telecom businesses. It provides advanced functionality to simplify business management such as online ordering, digital banking, eCommerce, customer engagement, marketing and reporting. The solution provides hardware devices like POS terminals, handheld devices, kiosks and printers.

NCR Silver

Manage employee schedules and monitor work hours.

 

 

Questions to Ask

Retail POS Systems Key Questions To Ask

Get a better sense of what your business needs by asking yourself questions like:

  • What is my budget?
  • What are my primary requirements?
  • Do I have existing hardware?
  • Do I plan to scale?
  • How many people will use the software?

Here are some questions to ask potential vendors, about the vendor and the software:

  • Which devices does the software support?
  • Can you provide customer recommendations?
  • Is the system remotely accessible?
  • Does the system backup data automatically?
  • When was the last software update?

In Conclusion

Retail POS systems have transformed how businesses handle payments, manage customers and carry out day-to-day functions. They are a top choice among retailers from several industries to improve the customer experience and take their businesses to the next level.

Ready to purchase one? Get started today with our requirements template and take the next step in finding the right solution for your needs.

Product Comparisons

Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Ishani
By Ishani Vats
Technical Content Writer
Ishani is a Technical Content Writer at SelectHub who covers LMS, workforce management, telemedicine and POS. She holds a master’s degree in Journalism and is passionate about translating complex technical concepts into engaging and accessible content for readers. Along with keeping the professional spirit hydrated, she likes petting dogs, looking up random facts and listening to any Lumineers song on repeat.
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Pooja
Edited By Pooja Verma
Content Editor
Pooja Verma is a Content Editor and Senior Market Analyst at SelectHub, who writes and edits content for endpoint security, legal, CRM, fundraising software, eCommerce, and mental health software. She earned a literature degree from Miranda House, DU and also holds Master’s in Journalism from Symbiosis Institute of Media and Communication in India. In her free time, you can spot her reading a book or binge-watching the latest web series and movies.
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