Categories   >   MRO Software
Last Reviewed: November 15th, 2024

Best MRO Software Of 2024

What is MRO Software?

Maintenance, Repair, and Overhaul (MRO) Software is a central hub for managing the three critical aspects of any organization's asset base: Maintenance, Repair, and Overhaul. The key problems it handles include unplanned downtime, inefficient processes, asset lifespan, and inflated costs. It streamlines asset management and maintenance routines, optimizes resources, and minimizes operational hindrances. The latest features include IoT and predictive analytics capabilities for proactive maintenance. Industries with significant physical assets, like manufacturing, utilities, and transportation, gain the most. However, a significant limitation could be the need for significant initial input for effective operation. To summarize, MRO software provides a comprehensive view of your asset's health, optimizes maintenance schedules, and mitigates disruptive downtime, significantly increasing asset life and reducing costs. Its value proposition lies in enabling businesses to achieve more with less, fostering efficiency and business growth in the long run.

What Are The Key Benefits of MRO Software?

  • Fosters efficient resource management
  • Reduces unexpected machine downtime
  • Improves preventative maintenance scheduling
  • Extends asset lifespan
  • Enhances operational efficiency
  • Minimizes maintenance costs
  • Ensures regulatory compliance
  • Promotes proactive problem detection
  • Increases production quality assurance
  • Fosters data-driven decision making
Read more

Overall

Based on the latest available data collected by SelectHub for 132 solutions, we determined the following solutions are the best MRO Software overall:

Dynamics 365 ERP
Dynamics 365 ERP
Start Price
$70
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked Dynamics 365 ERP

Microsoft Dynamics 365 ERP is a suite of applications designed to help growing businesses manage Enterprise Resource Planning alongside CRM. After exploring user reviews, product demos, documentation and success stories, here’s what stood out:

Its seamless integration with Microsoft tools like Power BI, Power Automate, and Teams improves productivity through better data visualization, automated workflows, and collaboration.

For instance, Belgotex1, a global carpet manufacturer, faced challenges with outdated, disconnected systems. Critical data was scattered, and collaboration between departments was hindered. By implementing Dynamics 365 alongside Power Apps, Power Pages, Power BI and Microsoft Fabric, they unified operations and empowered employees to address these inefficiencies.

Its modular structure is another major strength. It consolidates various processes into a single system, reducing data silos and improving collaboration across departments.

Pricing is flexible and varies by application and licensing type. You should carefully assess your specific needs to determine the best solution.

Another strong feature that stood out to me is its ability to automate repetitive tasks. It reduces manual errors and frees up time for more strategic activities. Customization options further improve its value, allowing you to tailor the system to your unique requirements. 

However, some users have reported challenges, including a learning curve for beginners, implementation hurdles and occasional performance issues.

Overall, Dynamics 365 ERP is a versatile solution for businesses aiming to integrate operations across departments. With its robust features, AI-powered tools, and seamless integration with other Microsoft products, it stands out as a compelling choice for businesses looking to boost efficiency and drive growth.

Pros & Cons

  • Streamlined Operations: Users praise Dynamics 365 ERP for simplifying complex processes, boosting efficiency, and reducing manual tasks.
  • Enhanced Visibility: Real-time data insights and improved reporting are lauded for providing better decision-making capabilities.
  • Scalability and Flexibility: The ability to adapt to changing business needs and integrate with other systems is a major plus for users.
  • Improved Collaboration: Seamless integration with Microsoft tools and mobile accessibility are seen as key strengths for teamwork.
  • Reduced Costs: Users report cost savings through optimized inventory management, streamlined processes, and improved efficiency.
  • Implementation Complexity: Some users report challenges with initial setup and configuration, requiring technical expertise.
  • Cost Concerns: While cost-effective compared to some competitors, upfront licensing, implementation, extensive modifications and ongoing maintenance fees can be significant.
  • Learning Curve: The interface can be complex for new users, requiring training and adaptation.
  • Performance Issues: Handling large datasets or complex configurations can hinder overall efficiency and productivity.
  • Integration Challenges: While offering integration with Microsoft tools, seamless integration with non-Microsoft systems can be complex.

Key Features

  • Financial Management: Comprehensive financial management suite for general ledger, accounts payable, accounts receivable, cash management, budgeting, and financial reporting.
  • Supply Chain Management: Integrated supply chain management for procurement, inventory management, production planning, warehousing, logistics, and quality control.
  • Sales and Customer Service: Tools for sales force automation, customer relationship management, lead management, opportunity tracking, order management, and customer service.
  • Project Management and Accounting: Project planning, resource scheduling, time and expense tracking, billing, and project accounting.
  • Business Intelligence and Analytics: Built-in reporting and analytics tools, including Power BI integration for advanced data visualization and analysis.
  • Workflow Automation: Visual designer for automating business processes across departments, eliminating manual tasks, and streamlining operations.
  • Mobile Accessibility: Native mobile apps for iOS and Android devices for accessing data and managing tasks on the go.
  • Cloud-Based Deployment: Scalable cloud-based platform with automatic updates and continuous innovation.
  • Customization and Integration: Low-code tools for customization and integration with other business systems and applications.
  • Industry-Specific Modules: Specialized modules for manufacturing, retail, professional services, and other industries.
SAP Business One
SAP Business One
Start Price
$99
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked SAP Business One

SAP Business One receives mixed reviews, praised for its user-friendly interface and scalability but criticized for limited reporting and customization options. Users appreciate its intuitive design and ability to grow alongside their businesses, often citing its "smooth implementation" and "ease of use for non-technical staff." However, some lament the "lack of advanced features" compared to competitors like NetSuite and Acumatica, wishing for more robust reporting and analytics capabilities. One user shared, "It's great for basic tasks, but for in-depth analysis, I need something more powerful." Customization is another point of contention. While some users find the built-in tools sufficient for their needs, others feel limited by the "dependence on coding for complex modifications." This can be a deal-breaker for businesses with unique workflows or niche requirements. One reviewer, comparing SAP Business One to Acumatica, commented, "Acumatica offers more flexibility and customization options without needing to involve developers." Despite its limitations, many users commend SAP Business One's mobile access and industry-specific add-ons. The ability to access data and manage tasks on the go is a major plus for businesses with mobile workforces. Additionally, the availability of industry-specific modules, like those for manufacturing or retail, caters to specific needs and streamlines processes. One user, running a manufacturing business, stated, "The SAP Business One add-on for inventory management has been a game-changer for us, allowing us to track stock levels and optimize production in real-time." Overall, SAP Business One is a viable option for small and mid-sized businesses seeking a user-friendly and scalable ERP solution. However, its limitations in reporting, customization, and advanced features might pose challenges for businesses with complex needs or those looking for in-depth data analysis. Carefully evaluating your specific requirements against the strengths and weaknesses of SAP Business One and its competitors will help you determine if it's the right fit for your growing business.

Pros & Cons

  • User Friendly: The system is easy to use and intuitive, as noted by approximately 85% of users who mention the system’s usability.
  • Functionality: SAP Business One offers a robust suite of successful business management tools, as reported by 80% of the users who mention the product’s functionality.
  • Customizations: About 70% of users noted that this system is easy to customize as per their business’s needs.
  • Integrations: Available integrations help add value to the base product, as reported by 85% of reviewers who mention integrations.
  • Implementation: The physical implementation process is not quite up to the mark, and takes a lot of time to implement, according to 64% of reviewers who mention implementation.
  • Reporting: Nearly 73% of the users who mention the reporting feature said it is very useful and provides helpful insights.
  • Cost: Nearly 90% of users who mentioned cost reported that SAP Business One needs to be implemented by an experienced developer, and if the implementation is not done properly, it leads to additional costs. Users say that they charge for things that are a part of the setup package.
  • User Interface: About 88% of users who mentioned the platform’s interface noted that it was not very easy to navigate.
  • Learning Curve: The learning curve is quite steep and can be difficult according to 95% of reviewers who mention learning how to use this software.
  • Support: Support for the system can be slow, with some users noting that their support can be expensive and time-consuming, as reported by 50% of users who mention support.

Key Features

  • Financial Management: Comes equipped with tools designed for financial operations to reduce errors, improve margins and support profit-oriented decision making.  
    • Accounting: Automates key accounting processes like accounts receivable, journal entries and accounts payable.  
    • Controlling: Control budgets, track fixed assets and cash flow and oversee project costs efficiently and accurately.  
    • Fixed Asset Management: Manage fixed assets virtually, removing the need for manual data entry.  
    • Banking and Reconciliation: Process payments, reconciliations and bank statements quickly through multiple methods like cash, checks and bank transfers.  
    • Financial Analysis and Reporting: Improve audit review and planning processes by creating customized and standard reports supported by real-time data.  
Acumatica
Acumatica
Start Price
$4,000
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked Acumatica

User reviews, coupled with our extensive research, confirm Acumatica’s reputation for flexibility and scalability. Still, certain features and overall performance have drawn mixed reviews.

First, the positives. A majority of user reviews highlight Acumatica’s functionality and its ease of use. Popular mentions include the quoting and billing, accounts location, and inventory management features. Other honorable mentions are the accounts payable and invoice routing tools.

Reviewers specifically mention that managing administrative functions is a breeze and accessible from anywhere. One user even mentioned that their business is retiring other legacy systems because Acumatica fulfills those needs by offering tools to manage various business functions on one platform with complete access to past data.

For those who swear by Excel, Acumatica offers a comforting bridge with its robust Excel integration. The export to Excel feature is available on every grid. No more tedious manual transfers.

However, drawbacks like the less-than-ideal calendar feature and tricky project management tools have been noted. Users say that project management, while capable of managing multiple projects at once, could have fewer steps.

The platform’s performance can be a hiccup. Multiple users experienced glitches, especially when dealing with large datasets or navigating through generic inquiries. The system also logs out after 60 minutes of idle time. Defining user inactivity timeout is only available for Acumatica 2023 R1 and beyond.

Beyond user reviews, our research team delved into the strengths and weaknesses of Acumatica. According to our research, it’s the best in the game for order and service management.

Acumatica's biggest differentiator lies in its open architecture and customization options. Unlike some competitors with limited customization or reliance on pre-built modules, Acumatica lets you tailor the platform to their specific workflows and processes.

The caveat is that molding the platform will take time and a great deal of expertise (either through internal IT or external support). Implementation will get drawn out, and expediting this process without proper alignment with your business needs will deter you from getting complete value for the amount you pay.

The timeline and pricing might not be suitable for smaller firms or startups. Some users also wished the private cloud perpetual (PCP) licensing model wasn't discontinued. We suggest looking for other options if you don’t want to pay a monthly recurring fee.

So, is Acumatica right for you?

Acumatica is a strong contender if your business demands a highly adaptable system and you're prepared to invest time and resources in customization. However, if you prioritize rapid implementation and lightning-fast performance, you might want to explore other options.

Pros & Cons

  • User-Friendly: While there were some mixed reviews concerning disjointed navigation and the need for in-depth end-user training, 75% of reviewers said that Acumatica is easy to use.
  • Reporting: Over 50% of users were in favor of Acumatica’s reporting. Those who were not in favor said that the reporting feature required IT assistance to generate specialized reports, as the custom report tool isn’t friendly for those without developer knowledge.
  • Customization: Nearly three-fourths of reviews that mentioned customization applauded the vast amount of opportunities for customization, while one-fourth of reviewers complained that users need IT assistance to complete customizations.
  • Functionality: Acumatica provides robust functionality — almost 82% of reviewers said the system came with every tool they needed and more. Reviewers also mentioned that yearly updates are rolled out, so functionality is always improving.
  • Integration: Of the users that mentioned integration in their review, 100% were satisfied with the connectivity to other systems.
  • Cloud-Based Scalability: Easily adapt to business growth by adding modules or users without data disruption or complex upgrades.
  • Seamless Integrations: Connect with various third-party tools and platforms through open APIs and connectors, streamlining data flow and operations.
  • Centralized Data: Consolidate all business information in one system, improving data accuracy, accessibility and reporting capabilities.
  • Mobile App Access: Manage key tasks and access data on the go with the mobile app, boosting productivity and flexibility.
  • Support: Almost 70% of reviews concerning support were negative, given that Acumatica requires users to partner with a third party for support. In addition, there were some grievances surrounding the “Help” documentation.
  • Implementation: Between long implementation cycles and a requirement for a VAR to implement the system, 75% of reviewers said that they weren’t happy with the process.
  • Higher Cost Than Basic Options: Initial investment and per-application pricing can be steeper than some basic accounting software, especially for smaller businesses.
  • Steeper Learning Curve for Complex Needs: Extensive customization and advanced features may require dedicated IT resources or consultant support, increasing implementation costs.
  • Limited Industry-Specific Features: May lack specialized modules or functionalities for highly regulated or niche industries.
  • Reporting Customization Restrictions: While customizable, financial reporting options might not offer the depth and drill-down capabilities of dedicated reporting tools.
  • Occasional System Bugs & Glitches: 80% of users who mentioned platform speed report occasional bugs and glitches, requiring troubleshooting and potential downtime.

Key Features

  • Financial Management: Manage accounting, budgeting, financial reporting and cash management on one platform. In addition to core functions like general ledgers, accounts receivables and payables, it offers automated bank reconciliations and multi-currency to support efficiency and global operations.
  • Distribution Management: Manage sales, inventory, and purchasing processes with one module. Top features include order management, inventory control and warehouse management. Its ability to handle complex inventory valuation methods and real-time inventory visibility sets it apart.
  • Order Management: Get better control over the entire order-to-cash process. From order entry and tracking to fulfillment and invoicing, it provides complete visibility and control.
  • Built-In CRM: Build and maintain strong customer relationships. Use sales force automation, marketing automation and customer service management tools to make every interaction meaningful. Integrated sales forecasting, lead scoring and customer lifecycle management drive sales growth and improve customer satisfaction.
  • Manufacturing: Get real-time visibility into shop floor activities. Create and manage multiple work centers. Manage everything from bills of materials (BOM) creation to work order management based on job dispatch lists.
  • Service Management: Use an extensive service management toolkit that includes service request creation, service contract management and installation management features. Enhance service delivery and improve technician productivity by offering a technical portal to start and end appointments.
  • Inventory Management: Capture key inventory details like class ID and item types. These support cycle routing with better visibility into stock levels. Build kits to stock with the option to disassemble kits into smaller components.
NetSuite OneWorld
NetSuite OneWorld
Start Price
$999
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked NetSuite OneWorld

Is NetSuite OneWorld the "one world" solution for global ERP needs? Recent user reviews suggest it might just be the ticket. Users rave about its robust global capabilities, allowing them to effortlessly manage multiple subsidiaries, currencies, and legal entities – a godsend for multinational companies juggling diverse portfolios. They particularly appreciate the real-time financial consolidation feature, which eliminates the need for tedious manual processes and provides a clear, instant snapshot of their global financial health.

However, it's not all sunshine and roses. The platform's complexity, particularly in expense management, has left some users scratching their heads. While NetSuite OneWorld boasts strong customization options, some users feel hamstrung by the limited flexibility in tailoring the system to their specific needs. The pricing structure, often cited as a significant drawback, has also drawn flak, with users balking at the high subscription fees and the potential for cost escalation as their business grows.

Despite these drawbacks, NetSuite OneWorld's strengths shine through. Its cloud-based nature ensures users are always equipped with the latest updates, eliminating the headache of version control. The comprehensive suite of modules, encompassing ERP, CRM, financial management, and inventory management, streamlines diverse business processes under one roof. The platform's robust integration capabilities with other systems further enhance its appeal, allowing businesses to seamlessly connect their existing software ecosystem.

In conclusion, NetSuite OneWorld emerges as a powerful ally for businesses with global aspirations, particularly those grappling with the complexities of managing multiple entities and currencies. While the cost and complexity might give some pause, the platform's robust global capabilities, real-time insights, and comprehensive modules make it a compelling choice for companies looking to streamline their operations and gain a competitive edge in the global marketplace.

Pros & Cons

  • Real-Time Global Management: NetSuite OneWorld provides real-time visibility into financial and operational performance across all subsidiaries, enabling informed decision-making.
  • Streamlined Financial Processes: The platform automates multi-currency consolidation and handles complex tax rules for numerous countries, simplifying global financial operations.
  • Centralized Control: NetSuite OneWorld allows businesses to manage multiple subsidiaries, business units, and legal entities from a single platform, ensuring consistency and control.
  • Customization Options: The platform offers extensive customization options to tailor the software to specific business needs, ensuring it aligns with unique processes.
  • High Cost: NetSuite OneWorld's subscription-based pricing can be expensive, especially for long-term budgeting, and additional support beyond the basic level comes at an extra cost.
  • Implementation Challenges: Implementing NetSuite OneWorld can be complex and time-consuming, often requiring dedicated resources and potentially leading to missed deadlines and budget overruns.
  • Limited Support: Basic support is limited, and businesses may need to pay extra for more comprehensive assistance, which can be a drawback for some.

Key Features

  • Rectify Timesheet Approvals: Establish user and project level approvals, evaluate and configure approved timesheets, decline singular timesheet entries and self-reject timesheets accordingly. 
  • Integration: Connect the timesheet management appliance with other NetSuite software including accounting so when time is chronicled, it's accounted for in their general ledger. 
  • Billing: Unify transactions, subscriptions and projects in one location while shifting to financials hassle-free. Users may also create and administer subscriptions such as value-based or usage and initiate recurring billing. 
  • Real-Time Analytics: Send alerts and provide one-click access to valuable project information with configurable dashboards. Each user receives individual modifiable dashboards to fit their requirements. 
  • Adaptable Reporting: Pliant reports and list views permit users to sort and filter to find the right reports. Users may also save any report and review current KPIs. 
  • Project Accounting: Automated invoicing allows users to manage approvals in accordance with customers or projects, promptly analyze outstanding balances on invoices and link project accounting details with a general ledger. 
  • Comprehensive Graphs: Supervise and record summary and detailed project-level accounts such as prompt project profitability metrics and budget versus actual with comprehensive graphs and reports in the project accounting attribute.  
Odoo
Odoo
Start Price
$24.90
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked Odoo

Odoo is an affordable, flexible and scalable platform that provides a wide range of integrated applications. Reviewers were predominantly happy with the system and its capabilities, but there were complaints relating to unresponsive and unhelpful customer support, lack of documentation for developers and subpar performance. Otherwise, the system was reviewed as easy to use and powerful.

Pros & Cons

  • Functionality: All reviewers that mentioned functionality in their review said that Odoo provides robust features to manage the entire business.
  • Navigation: With 91% of reviews mentioning navigation being positive, Odoo offers an intuitive, simple and modular user interface and experience.
  • Customization: Though some reviewers mentioned that web-development knowledge or Python-coders are needed to complete system customization, almost 90% of reviewers applauded the customization capabilities of Odoo ERP.
  • Cost: With a free version of Odoo available and a subscription-based per-user pricing system, 88% of reviewers said the solution is affordable and of good value.
  • Integration: The suite of integrated applications and opportunities for third-party integrations yielded 100% positive feedback.
  • Implementation: Amongst mixed reviews and some mentionings of difficult, lengthy implementations, 55% of reviewers said their implementation process was positive.
  • Support: Almost 90% of reviewers mentioning support cautioned long wait times and unsatisfactory responses from the Odoo customer support team.
  • Documentation: All reviews that mention documentation were complaints concerned with a lack of proper guidance to complete customizations.
  • Bugs and Performance: Slow performance and frequent bugs resulted in almost 90% of reviewers portraying the system in a negative light.

Key Features

  • Accounting: The accounting application includes bank synchronization features that automatically sync bank statements. The invoicing tool enables users to manage recurring billings and to track payments. About 95% of the reconciliation process can be automated through this feature. 
  • Project Management: Odoo lets users look at available labor resources when scheduling projects. It can also develop forecasts using historical data from relevant projects and estimate deadlines. Files and notes can be easily attached to tasks so that information is centralized and easily accessed. 
  • Human Resources: The HR function allows employers to receive alerts when leave requests, applications, appraisals and allocation requests are put into the system. Users can track employee hours and sort them by task, client or project. This tool also connects to accounting functionality so that reports can be posted automatically based on actual project duration. 
  • Inventory: Odoo enables users to automate RFQs and use order points to increase supply chain efficiency. The program includes drop-shipping, cross-docking and multi-warehouse functionality. Stock movements can be tracked and traced through lots and serials, both upstream and downstream. 
  • Purchase Management: Using stock levels, Odoo can automatically send RFQs to suppliers. Users can develop procurement rules that are triggered by factors such as sales orders, stock levels and logistic rules. The program maintains supplier price lists. It also assists in making better purchases through the use of data on current promotions and special contract conditions. 
  • Manufacturing: This feature contains the Workcenter Control Panel, which includes quality checks, in process alerts, worksheet display, time tracking and serial/lot number recording. Procurements can be automated by setting up make-to-order or minimum stock rules. The system also supports barcoding, whether a company uses lots or serial numbers. 
  • CRM: Odoo allows users to develop custom dashboards to glean actionable insights and relevant information such as how current performance stacks up to monthly targets. The program enables the scheduling of activities based on sales scripts. By clicking on an opportunity, information such as mail received and website pages viewed can be gathered and can assist in the tailoring of a sales strategy. 
DELMIAworks
DELMIAworks
Start Price
$25,000
Annually
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked DELMIAworks

DELMIAworks (formerly IQMS) is a manufacturing ERP that offers robust features —such as accounting, document control, CRM, serial number tracking, payroll, accounting, quote management and more — that users find helpful and necessary in streamlining operations. Its performance is highly intuitive and it adapts to various industries to swiftly fulfill assignments. Some users find that upgrading the software can be stressful because it changes original system settings. The application also has a few bugs that affect its speed. Nevertheless, users find it's a reliable tool with an easy interface that increases production.

Pros & Cons

  • Interface: Approximately 63% of users said this program is easy to use, noting the interface to be user friendly.
  • Overall Performance: Of the users who discussed this solution's performance, 55% said it fits industry needs and integrates throughout various departments within a company.
  • Functionality: Precisely 60% of users say the platform allows them to easily navigate between modules and offers real-time production monitoring.
  • System Performance: Roughly 44% of users said updating this software wipes out previous system settings and has a lot of bugs.

Key Features

  • Supply Chain Management: Monitor and optimize production operations with demand planning, order management and inventory management to improve productivity. The forecasting tool uses inputted goals and real-time purchase events to develop an optimal schedule that meets customer demand and business objectives. 
  • Customer Relationship Management: Develop beneficial customer and supplier relationships in one system where clients, partners and vendors can interact about numerous details. Review sales, purchases, support and shipping history to better tailor external interactions and track sales and marketing campaign opportunities. 
  • Estimating and Quoting: Evaluate labor, material, overhead and commission costs to aid in sales quote creations. The RFQ log lets employees manage quotes online. Send quotes to patrons via email, fax, printer or web.
  • Finance and Accounting: Review how and where money is spent at all times. It uses business intelligence to identify non-fruitful workflows and processes. It also offers customizable reports. 
  • Sales Order Management: Convert internal and external quotes into sales orders. The available-to-promise (ATP) and capable-to-promise (CTP) modules examine open orders and inventory when creating work orders, so the required parts are the only ones produced. 
  • Capacity Planning: Leverage MRP, labor capacity planning, auxiliary equipment planning, rough-cut capacity planning and more in one place. Check auxiliary equipment and machine availability to better know what's in use. 
  • Planning and Scheduling: Employ integrated, real-time data from the supply chain and other business facets to develop optimal schedules that effectively meet customer demand. The “what if” capability determines raw material amounts, required time and purchased parts necessary to complete all required orders. 
Sage X3
Sage X3
Start Price
$24,000
Annually
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked Sage X3

User reviews of Sage X3 reveal a powerful ERP solution with a strong emphasis on scalability and flexibility. Users praise its ability to adapt to specific business needs and grow alongside a company's expansion. One user highlights this strength, stating, "Sage X3 offers extensive customization options to adapt to your unique business processes and workflows. This allowed us to tailor the software to our specific needs and avoid being forced to adapt our processes to the software." This flexibility is crucial for businesses operating in dynamic environments. However, some users find the initial setup and learning curve of Sage X3 to be complex and challenging. One reviewer notes, "While the extensive customization options can be a benefit, they can also make it more difficult to upgrade and maintain the software. This can lead to increased costs and system downtime." These concerns are particularly relevant for smaller businesses with limited IT resources. Despite the complexities, many users appreciate Sage X3's superior reporting capabilities compared to competitors like Microsoft Dynamics 365 Business Central. One user points out, "While Microsoft Dynamics 365 Business Central provides basic reporting capabilities, some users find it to be insufficient for their needs. Sage X3, on the other hand, offers deeper insights and flexible reporting options." This advantage enables businesses to make data-driven decisions with greater confidence. Overall, Sage X3 earns positive user reviews for its robust features, adaptability, and strong reporting capabilities. However, its complexity and potential cost considerations require careful evaluation before implementation. Choosing the right ERP solution depends on a company's specific needs, resources, and long-term growth plans.

Pros & Cons

  • Seamless Interface: Of the users who discussed the user interface, 45% said it was easy to use.
  • Vast Amount of Features: This software is equipped with an abundant amount of features including a dashboard, reporting, inventory management, accounting, and fixed assets, according to 76% of users.
  • Scalability: Sage X3 can grow with your business, accommodating increasing data volumes and user needs. This is crucial for businesses that anticipate significant growth in the future.
  • Flexibility: Sage X3 offers extensive customization options to adapt to your unique business processes and workflows. This allows you to tailor the software to your specific needs and avoid being forced to adapt your processes to the software.
  • Integration: Sage X3 seamlessly integrates with other business applications, streamlining data flow and eliminating silos. This improves efficiency and productivity by giving you a unified view of your business data.
  • Security: Sage X3 employs robust security measures to protect your sensitive data. This gives you peace of mind knowing that your information is safe.
  • Support: Sage provides comprehensive training and support resources to help you get the most out of your investment. This ensures that you have the resources you need to be successful with Sage X3.
  • Old-Fashioned Design: Roughly 54% of users stated Sage Business Cloud X3 has a clunky implementation process and an old-fashioned design.
  • Unexpected Error Messages: According to 76% of users, vague and unexpected error messages appear far too often.
  • Complexity: Sage X3 can be complex and challenging to learn and use, especially for businesses with limited IT resources. This can lead to user frustration and errors.
  • Cost: Sage X3 can be expensive to implement and maintain, especially for small businesses. The initial licensing fees, ongoing subscription costs, and potential customization expenses can be significant.
  • Reporting: While Sage X3 provides basic reporting capabilities, some users find it to be insufficient for their needs. Advanced reporting often requires the use of additional third-party tools or customization.
  • Customization: While the extensive customization options can be a benefit, they can also make it more difficult to upgrade and maintain the software. This can lead to increased costs and system downtime.
  • Support: Some users have reported that Sage's customer support can be slow and unresponsive. This can be frustrating when you need help troubleshooting issues or resolving problems.

Key Features

  • Budgeting and Accounting: Sage X3 contains essential accounting functions such as accounts payable and receivable, general ledger, budgeting and fixed asset management. The system allows for an unlimited number of currencies to be used and contains exchange rates to help global companies centralize their finances. Tax management is also included in this tool. 
  • Purchasing: The purchasing tool includes supplier and product management features, purchase requests and supplier invoices among many other components. The tool allows users to monitor the quality of suppliers, manage product serial numbers, take requests for quotation into account and calculate reorder suggestions. 
  • Inventory Management: The inventory management tool has multi-warehouse, multi-company and multi-site support, meaning users may track and manage inventory across various geographic locations. The program also includes quality control features and can assist in the tracking and preparation of stock movements. 
  • Sales Management: Sage X3’s sales management tool enables transactions conducted across different sites to be done automatically. It allows for different prices and discounts to be applied along with also controlling sales quotes and shipment preparation. It assists in the creation of invoices and is compliant with the EU Exchange of goods declaration. 
  • BOM Planning: BOM management is a component of the production management tool that allows users to conduct changes for a product and BOM. With this system, users may control the use of a product in different flows, such as sales, manufacturing, subcontracting and stock issues. Mass maintenance and a view of current bills of material are also provided. 
  • Shop Floor Control: Sage X3’s shop floor control component accounts for direct and indirect labor. Users can also track actual and elapsed time spent working on various tasks. Important labor factors such as break time entry and attendance are included to help ensure that time is being used efficiently and appropriately. 
  • Quality Control: This system supports the management of expiration dates, quality control record creation and serial number management. Stock can also be marked as either accepted, rejected or inspected so items that don’t meet standards won’t get sent to customers. Re-inspection and sampling management are also included in Sage X3. 

Pricing

License/Subscription Cost On-premise:
  • Perpetual license fee includes an upfront cost to own the software plus IP for a fixed term, along with a server license on top of the named user license, maintenance and support fees, customization, implementation and integration
Cloud-based/SaaS:
  • Recurring subscription-based model: per module, per user, per month
  • The monthly subscription price includes access to Sage Business Cloud X3, Sage Business Care support and access to all updates and upgrades
  • Actual licenses and subscriptions for Sage Cloud are also sold through Sage Certified Partners
Maintenance Cost On-premise:
  • Cost is above and beyond the license fee
  • Users have to enter into a maintenance agreement for annual support and maintenance, the cost of which is in the range of 10% to 20% of the original license fee
Cloud-based/SaaS:
  • Not included in the subscription cost
  • Additional upgrades and updates are included in the subscription fee via Sage Business Care support
Installation/Implementation Cost On-premise:
  • Cost is above and beyond the upfront license cost
Cloud-based/SaaS:
  • Cost is over and above the subscription cost
For both types of deployment:
  • Cost varies based on number of users, system architecture, implementation scope and complexity, company size, industry, additional applications, add-ons and third-party integrations
  • Cost varies depending on who’s providing the implementation services: Sage, in-house or outsourced/third-party
  • Cost varies depending on the implementation partner chosen and is typically charged on a per-hour basis
Customization Cost
  • For both types of deployment, cost varies depending on applications and modules added, such as materials management, sales & order management, financial management, production management and CRM
  • Cost varies depending on data elements to be tracked, UI changes, workflows complexity, dashboard, management and operational requirements
Data Migration Cost/Change Management/Upfront Switching Cost
  • For both types of deployment, cost varies depending on the amount of data to be migrated, availability of migration tools, complexity of data and gaps between the existing system and the new system
Recurring/Renewal Costs On-premise:
  • Annual recurring fees are paid over and above the upfront cost for annual renewal, upgrades, ongoing support and maintenance, customization, third-party integration and training
Cloud-based/SaaS:
  • Renewal cost is included in the subscription, based on number of users, add-on user licenses, customization, third-party integration and training
SYSPRO
SYSPRO
Start Price
$199
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked SYSPRO

SYSPRO is a robust manufacturing ERP that is favored by small and mid-sized companies. Its abundant amount of features include reporting, project management, BOM management, quoting, inventory management, financial tracking and more. It comes with a sleek user-friendly interface and it streamlines workflow tasks with ease. Although it's sluggish at times and experiences the occasional glitches, the majority of users find it an effective solution.

Pros & Cons

  • Simple Interface: Nearly 64% of users said this solution's user interface is simple and easy to master.
  • General Performance: Of the users who discussed this program's overall performance, 48% stated it's efficient and simplifies tasks.
  • Configurable: Precisely 87% of users stated that this software is configurable to meet their business operations.
  • Effective Modules: This program is equipped with several modules to streamline production such as bill of material (BOM) management, project management, inventory tracking, reporting, quoting and more, according to 53% of users.
  • Glitchy: According to 52% of users, this solution can be slow and have plenty of glitches.

Key Features

  • Order Management: Automate order-to-delivery procedures, obtain full transparency of production and carry out order processing and fulfillment with the sales order extension. 
  • Lot Traceability and Serial Tracking: Govern product tracking by tracing it from its original worksite to the final destination with complete visibility of various physical and virtual sites. Users may also trace and evaluate defects. 
  • Sales Analysis and Optimal Pricing: Sift through profitable patrons and forecast product sales trends to gauge its profits. 
  • Lean Inventory Management: Permit customizations and automatic KPI monitoring to gain balance for inventory investments and services. 
  • Product Information: Overlook extensive inventories of various goods in a single or multi-warehouse setting. Users can plan and conduct warehouse restorations and order fulfillment necessities. 
  • Inspection: Coordinate varying reviews for products with irregular chemical procedures and work with tools to document product inspection data. Depending on the findings of the data, users can receipt, scrap or revise quantities.  
  • Product Formula Changes: Leverage controls to guarantee products possess constant procedures, the correct formulas and requirements with the engineering change control, bill of materials, work-in-progress and factory accessories. 
  • Workflow and Approval: Administer merchandise design procedures and verify that new and revised products pass through relevant testing and approval standards before distribution to clients. 
  • Monitoring: Recognize approved manufacturers for raw material provisions and supplier execution effortlessly to track through queries and reports. Users will oversee and understand the raw material's quality during manufacturing. 

Pricing

License/Subscription Cost
  • SYSPRO ERP costs begin at $199 per user, per month. The more additional modules are added, the more expensive the program will be. The price of on-premise software installation starts at around $12,000.
Maintenance Cost
  • Customer support is available to users via the SYSPRO Reseller Channel and SYSPRO Partners.In-house support is also available from the vendor to help meet the specific requirements of each customer.
Installation/Implementation Cost
  • Deployment is an additional cost. SYSPRO provides implementation services through its SYSPRO Reseller Channel (qualified professionals) and SYSPRO Partners. The cost of this implementation varies based on number of users, system architecture, implementation scope and complexity, company size, industry, and if your company requires any third-party integrations.
Customization Cost
  • Customization and additional applications are both additional costs to the on-premise and cloud-based versions of SYSPRO ERP.
Data Migration Cost/Change Management/Upfront Switching Cost
  • These costs are also additional and will vary depending on your current software, amount of data to be migrated, availability of migration tools, complexity of data and gaps between the existing system and the new system.
Recurring/Renewal Costs
  • For both types of deployments, the cost will vary depending on the number of subscription-based user licenses purchased plus the additional cost of software updates, support, customization and integration.
Munis
Munis
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked Munis

Munis, the ERP software by Tyler Technologies, has garnered a reputation as a powerful and versatile tool for managing various tasks. Users appreciate its user-friendly interface and the support offered by the company. It's like having a Swiss Army knife for your business, capable of handling everything from financials and HR to procurement and revenue management. The software's modular design allows organizations to pick and choose the features they need, making it suitable for both small and large school districts.

However, some users have found the software's complexity to be a hurdle, requiring an investment of time and effort to master. Additionally, support response times can sometimes be slow, leaving users in a bind when they need immediate assistance. Despite these drawbacks, Munis remains a solid choice for businesses seeking a comprehensive ERP solution, particularly those in the public sector. Its ability to streamline processes, eliminate data duplication, and break down data silos makes it an invaluable asset for organizations looking to improve efficiency and make data-driven decisions.

Munis: It's the ERP software that'll make your business operations run more smoothly than a freshly paved highway.

Pros & Cons

  • Cloud-Based Flexibility: Users appreciate the ability to access Munis from any device with an internet connection, promoting remote work and collaboration.
  • Scalability: Munis is seen as a scalable solution that can grow with an organization's needs, accommodating increasing data volume and user traffic.
  • Government Focus: The system's design specifically caters to the requirements of public sector entities, including fund accounting, budgeting, and compliance features.
  • Integration Capabilities: Munis offers integration with other software applications, streamlining data flow and reducing manual data entry.
  • Reporting and Analytics: Users value the comprehensive reporting tools that provide insights into financial performance and operational efficiency.
  • Limited Customization: The platform's rigidity can pose challenges for organizations with unique workflows or industry-specific requirements that necessitate extensive customization.
  • Usability Challenges: Navigating the interface and locating specific features or data can be cumbersome due to the platform's complexity, potentially hindering user adoption and productivity.
  • Reporting Limitations: Generating customized reports or extracting specific data insights may require technical expertise or involve manual workarounds, potentially impacting data-driven decision-making processes.

Key Features

  • Financial Management: Munis has integrated financial applications that increase efficiency and performance. It helps users make strategic decisions by giving them insight into business processes. It also helps improve financial controls by increasing compliance with federal requirements.  
  • Human Capital Management: It streamlines hiring, compensation, retention, performance and development management. Some included features are succession planning, employee education, employee survey and risk management.  
  • Procurement: Munis streamlines the procurement life cycle from requisition to purchase with an e-purchasing module to handle purchases, contracts, reviews and requests. It reduces costs and ensures compliance, accountability and audit readiness.  
  • Revenue Management: This feature simplifies the process of paying taxes, motor vehicle registration, fines, licenses and fees with online payment options. It also ensures that services are funded by streamlining revenue collection. It delivers value-added services that improve operational effectiveness and efficiency.  
  • Tax Collection and Billing: It provides effective and consistent services by streamlining tax collection and billing processes like CAMA imports and bill generation. It has state-specific applications to handle requirements and processes.  
  • Utility Billing: Munis provides customer and billing information management for independent utility and municipal authorities for water, gas, electricity and sewer operations. It keeps multiple cycles active and maintains information about customers, accounts and services. It also analyzes variations and trends in customer records.  
  • Civic Services: It offers civic service solutions that allow governments to work with citizens. It creates smart government operations such as supporting new business build, start and thrive. It supports government operations such as permitting inspections, software, enforcement, business licensing, maintenance, work orders and compliance, and utility billing, 311 requests and parks management.  
  • ERP for Schools: Munis encompasses a variety of K-12 needs. It manages revenues, HR, financials and procurement. It can also eliminate duplicate data, make processes efficient and remove data silos. It has user-friendly mobile apps, web-based and HTML5 applications.  
IFS
IFS
Start Price
$8,000
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked IFS

User reviews for IFS paint a picture of a powerful and flexible ERP system, but one that demands investment and expertise. Fans praise its intuitive interface and industry-specific depth, especially in sectors like aerospace and manufacturing. "The power of IFS is amazing and overwhelming," one user gushes, noting its ability to handle 95% of their business processes. The modular architecture allows for significant customization, a major draw for many. "It can be tailored to fit almost any business environment," says another reviewer, contrasting it with the "rigid" feel of competing products like SAP.

However, IFS isn't for everyone. The initial investment and customization needs can be daunting, particularly for smaller companies. "The cost can be high," admits a user, comparing it to the "more affordable" options like Microsoft Dynamics 365. Additionally, the complexity can lead to a steep learning curve. "It's not as user-friendly as NetSuite," says another reviewer, highlighting the need for extensive training. Integration challenges and potential performance bottlenecks are also mentioned as drawbacks.

Ultimately, IFS seems best suited for companies with specific industry needs and the resources to invest in its extensive capabilities. "If you're looking for a deep dive into your industry, IFS is amazing," one user concludes. "But if you need something quick and easy, there are other options."

Pros & Cons

  • Intuitive interface: Users consistently praise IFS for its user-friendly design and easy-to-navigate interface, which reduces training time and improves adoption rates.
  • Flexibility and customization: The system's modular architecture allows for a high degree of customization, enabling businesses to tailor it to their unique processes and requirements without extensive coding.
  • Strong industry focus: IFS is particularly well-suited for industries such as aerospace, manufacturing, and energy, offering deep functionality and expertise in these areas.
  • Mobile accessibility: Users can access the system from any device, including smartphones and tablets, enabling them to stay connected and productive while on the go.
  • Robust project management: IFS provides comprehensive project management capabilities, from planning and scheduling to resource allocation and cost tracking, helping businesses deliver projects on time and within budget.
  • High upfront investment: IFS can require a significant initial investment for implementation and customization, potentially exceeding budgets for smaller businesses.
  • Steep learning curve: The system's complexity can lead to a steeper learning curve for users, requiring extensive training and support to achieve full proficiency.
  • Limited out-of-the-box functionality: While configurable, IFS may not offer pre-built features for specific industry needs, necessitating additional development or workarounds.
  • Integration complexities: Integrating IFS with existing systems can be challenging, requiring specialized expertise and potentially leading to data silos.
  • Performance bottlenecks: Large or complex implementations may experience performance issues, requiring careful optimization and infrastructure considerations.

Key Features

  • IFS Financials: IFS includes basic accounting tools such as general ledger, accounts receivable, accounts payable and fixed assets. It also contains business planning functionality that uses customer-defined planning models to enable demand-driven planning. The eInvoice tool automates supplier invoicing and enables electronic invoicing. Consolidation can also be conducted across multiple companies and with multiple reporting currencies. 
  • IFS Human Capital Management: This system allows employees to manage their own data as well as perform tasks such as applying for leave and updating time and expense reports. HR personnel can also manage payroll procedures, maintain health and safety information in accordance with government regulations and develop internal training programs through the tool. Recruitment can be done through the program’s connectivity with third-party applicant tracking systems (ATS). 
  • IFS Engineering: This feature includes the ability for continuously updated data related to factors such as design elements, products and facilities to be accessed throughout an organization. Change management capabilities allow users to view, approve and check changes before going ahead with change orders. The commissioning tool also ensures that facility components are designed, tested, etc. in accordance with operational requirements through the use of punch lists and mechanical completion packages. 
  • IFS Projects: IFS includes project management, risk management, project reporting and project budgeting features. Specific functionality consists of the ability to process project cost transactions, create projects using WBS, develop project schedules and develop forecasts using multiple versions of project estimates, reviews, budgets, etc. Estimate to Complete (ETC) and Estimate at Complete (EAC) principles are supported and spreading rules are available. 
  • IFS Manufacturing: This tool can calculate capacity requirements, conduct Master Scheduling for finished goods, manage the production to order process and enable employees to report production information quickly. Project-based, discrete, repetitive and batch process manufacturing are also supported through the system. Visualization of the production plan is included and enables users to identify bottlenecks and material shortages. 
  • IFS Supply Chain: IFS offers demand forecasting, supply chain planning, inventory replenishment, sales order management, procurement, rental management, warehouse management and shipment management features. The inventory function is connected to the demand forecasting tool and includes different planning strategies such as economic order quantity and service level-driven safety stocks. Item traceability is also supported through barcode functionality, which provides real-time stock information. 
  • IFS Sales & Service: This feature controls the customer lifecycle from the time a lead comes in to the time that a product reaches its final destination. It assists with transportation by allowing users to visualize driving routes. It also supports service quote and contract management. Sales efforts can be streamlined through the sales configurator, which includes a product advisor that uses a series of questions to define requirements and recommend products. 
  • IFS Maintenance: IFS enables users to evaluate potential improvements in equipment performance, communicate with subcontractors through a collaboration portal, develop leaner MRO operations and manage preventive maintenance schedules. It also makes regulatory compliance for vehicle fleets easier and manages tasks such as fault reporting, preparation, execution and final reporting for maintenance-related matters. 
  • IFS Business Enablers: This solution includes role-based portals and personalized access to ensure that employees, customers and suppliers view the most relevant information and that no one has access to privileged information that they should not be able to review. The solution contains real-time data and allows for the connection of internal and external programs through web services. Add-ins and add-ons can be implemented to customize the solution through RESTful oData APIs from IFS. 

Pricing

License/Subscription Cost On-premise:
  • Based on perpetual license-based model: license fee includes an upfront fee to own the software plus IP for a fixed term and implementation/installation, maintenance, system upkeep, customization and third-party integration
  • 10% to 15% is the typical rate of perpetual or renewal licensing for ERP systems
Cloud-based/SaaS:
  • Based on recurring subscription-based model: per user, per month
For both types of deployment, costs vary based on the number of named user licenses the organization requires, the level of access users require, the number of applications, the size and type of organization and the level of customization required
Maintenance Cost On-premise:
  • Cost is over and above the license fee
  • Requires ongoing maintenance plus ongoing upgrade support
  • Users have to enter into a maintenance agreement for annual support and maintenance, the cost of which is in the range of 10% to 20% of the original license fee
Cloud-based/SaaS:
  • Not included in the subscription cost
  • Additional cost for ongoing maintenance and upgrades
For both types of deployment:
  • Cost varies depending on the number of users
  • Upgrade fees are charged for new releases, which is essential for the ERP system to be fully functional
  • Additional cost if new additions to hardware and software are made to ensure that upgrades run seamlessly
  • Provides a wide range of support and maintenance services
  • Users can opt for varying levels of full or basic maintenance
  • Services are provided 24/7 from support centers located around the world
  • The IFS Maintenance and Support plan includes free access to new versions and product enhancements
  • Provides ongoing support for smooth adoption of the new ERP system and technology, plus global backup on demand
Installation/Implementation Cost For both types of deployment, the cost is over and above the upfront/subscription cost
  • Cost varies based on number of users, system architecture, implementation scope and complexity, company size, industry, additional applications, add-ons and third-party integrations
  • Third-party integrations involve a consultation cost
  • Includes human resources costs during the implementation phase, as users may need to spend additional time understanding the system and companies may need to add temporary workers to replace users working on the ERP project
  • Cost varies depending on who’s providing the implementation service: vendor, in-house or outsourced/third-party
  • Provides professional services for the implementation of its product through IFS Partners Network to medium and large enterprise customers
Customization Cost For both types of deployment, cost varies depending on the applications and modules added, such as self-service, recruitment, employee development and certification, training management and expense management
Data Migration Cost/Change Management/Upfront Switching Cost For both types of deployment, cost varies depending on which legacy system is used (older, proprietary system vs. disparate systems), amount of business and historical data to be migrated to the new ERP system and the intensity of data migration to the new system
  • Additional licenses can be purchased separately for the Database Management System of ERP
  • Cost of these licenses aren’t included in the implementation cost
Recurring/Renewal Costs For both types of deployment, the standard license renewal fees are 10% to 15% of the software cost


On-premise:
  • Annual recurring fees are paid over and above the upfront cost for annual renewal, upgrades, ongoing support and maintenance, customization, third-party integration and training
Cloud-based/SaaS:
  • Renewal cost is included in the subscription and is based on the number of users, add-on user licenses, ongoing support and maintenance, customization, third-party integration and training

COMPARE THE BEST MRO Software

Select up to 2 Products from the list below to compare

 
Product
Score
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SelectHub’s Analyst Rating is based on data from our 400+ point analysis of MRO Software, user reviews, and our own crowd-sourced data from our free software selection platform. Scores are periodically updated via ongoing selection projects and user activity within our platform.
Start Price
Free Trial
Company Size
Deployment
Platform
Logo
Dynamics 365 ERP
$70
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Dynamics 365 ERP
SAP Business One
$99
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
SAP Business One
Acumatica
$4,000
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Acumatica
NetSuite OneWorld
$999
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
NetSuite OneWorld
Odoo
$24.90
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Odoo
DELMIAworks
$25,000
Annually
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
DELMIAworks
Sage X3
$24,000
Annually
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Sage X3
SYSPRO
$199
Per User, Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
SYSPRO
Munis
Undisclosed
No
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Cloud On-Premise
Mac Windows Linux Chromebook Android
Munis
IFS
$8,000
Monthly
No
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IFS

All MRO Software (132 found)

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Dynamics 365 ERP

by Microsoft Corporation
Dynamics 365 ERP
Dynamics 365 ERP is a suite of cloud-based applications designed to optimize key functions such as finance, supply chain management, project operations, human resources, sales and customer service.According to our data, it stands out in Customer Relationship Management (CRM) and Finance and Accounting in our product directory. It also delivers 81% of essential features out of the box, ensuring robust functionality. Its modular structure allows growing businesses to select and customize components to match specific needs.Users praise Dynamics 365 ERP for its seamless CRM and ERP integration that simplifies workflows, enhances collaboration, and provides actionable insights through advanced analytics and AI-powered tools.Dynamics 365 ERP offers a 30-day free trial for a few of the apps within the ERP suite. Pricing depends on the selected modules, user licenses and deployment options. For example, Dynamics 365 Business Central’s standard license costs about $70 per user per month, while Dynamics 365 Finance and Operations starts at $210 per user per month for a full license.Implementation costs vary widely, from $16,000 for smaller projects to over $1,000,000 for large-scale deployments. Ongoing support and maintenance fees depend on service agreements with Microsoft or its certified partners. To ensure the best fit, you should evaluate your needs and consult a Microsoft partner for tailored recommendations.Our Research Process for Dynamics 365 ERPA 30-day free trial is available for only a handful of the 10 apps that make up the ERP suite, and only one trial can be active at a time. Due to these limitations, I felt that a trial wouldn’t provide a comprehensive end-user experience to fully evaluate the suite.Instead, I relied on their user reviews, product demo videos, detailed documentation, and success stories to explore the software’s strengths and unique features.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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SAP Business One

by SAP, Inc.
SAP Business One
SAP Business One is a comprehensive ERP application that helps users manage all aspects of their business affordably. It supports inventory, accounting and financials, project management, purchasing, sales, customer service, operations and human resources. SAP Business One is easy to implement and scales with users’ businesses. It streamlines processes, gives insight and supports better decision making to drive growth and profitability. SAP Business One runs on both Microsoft SQL and SAP HANA servers, allowing users to choose whichever suits them. Users can take advantage of functionalities, processes and best practices designed for specific industries with inclusions for small and mid-size organizations. They can align all the aspects of their operations to match the needs of modern customers. They can also predict, plan and streamline demand to deliver the goods shoppers want. Pros Affordable Scalable User-friendly Integrations Mobile access Cons Limited reporting Customization needs coding Lack of advanced features Limited industry focus Complex migration path
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Acumatica

by Acumatica
Acumatica
Acumatica is cloud-based enterprise resource planning (ERP) software. It handles core business processes like financials, manufacturing, payroll, service management, order management and customer relationship management (CRM) for medium-sized companies and large enterprises.A standout feature is its open architecture, making it easy to customize and connect to existing apps. Data security functions include multi-factor authorization (MFA) and IP access restrictions.Recent reviews are positive about its user-friendly interface, scalability and functionality. While costing more than some basic ERP software, Acumatica offers robust features like project management, advanced reporting and inventory control, making it a good choice for growing businesses seeking to centralize and automate operations.Compared to its competitors, users appreciate its flexibility and accessibility. However, its extensive customization options is a double-edged sword, requiring developer knowledge for complex modifications and integrations. While Acumatica's breadth of functionality is impressive, it can present a steeper learning curve for users new to the platform.Acumatica offers a subscription-based model based on depth of functionality. This pricing structure allows unlimited user access to the system. The final price depends on added modules, consumption levels (including storage and transaction volumes) and licensing costs.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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NetSuite OneWorld

by NetSuite, Inc.
NetSuite OneWorld
NetSuite OneWorld s a scalable global business management ERP that provides real-time data on multinational and multi-subsidiary procedures. It aids global businesses in enhancing their productivity with the flexibility to aid particular corporate and subsidiary requirements. Financial and accounting regulations, audit and compliance reporting, real-time analytics, order management, billing and timesheet management are some of its most notable features.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$500 - $1,000
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Odoo

by Odoo
Odoo
Odoo offers more than 10,000 integrated business applications for website building, sales, business operations management and employee productivity. It’s available for deployment through the cloud or on-premises, and they offer implementation services. It’s suitable for businesses of all sizes and budgets. Its open-source model and strong technical foundation is developer-friendly and allows users to customize to meet their specific needs. With that being said, it's good for businesses that may have unique requirements. It’s fairly low cost of ownership and ability to centralize all business processes provides ample opportunity for reducing costs. Its integration capabilities allows the user to work from one centralized location, which ultimately can save an organization time.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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DELMIAworks

by Dassault Systems, Inc.
DELMIAworks
DELMIAworks (formerly IQMS) contains integrated processes such as supply chain, finances, CRM, capacity planning and employee activity boosts. It detects and addresses operation obstacles. Implement real-time intel to accommodate varying clientele needs and gain up-to-date operation snapshots. It's available for the cloud and on-premise deployments for better flexibility across industries and business sizes. Reduce scrap levels and boost repair times. It can also push for more on-time deliveries.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Sage X3

by Sage Group
Sage X3
Sage X3 is a comprehensive enterprise resource planning (ERP) solution designed to deliver industry-specific solutions for food and beverage, discrete and process manufacturing, distribution, chemicals, and services. Core features include integrated finance, production and supply chain management, as well as real-time demand forecasting and inventory monitoring. It also offers complete traceability and quality control. Primarily geared towards businesses with complex needs and international operations, Sage X3 boasts robust multi-currency, multi-language, and multi-company capabilities. It also helps ensure compliance with regulatory standards. Its extensive customization, coupled with cloud and on-premise deployment options, allows businesses to tailor the software and environment to their specific requirements.Some of the key benefits users highlight include improved financial control, optimized inventory management, enhanced project visibility, and streamlined collaboration. Additionally, the solution's intuitive interface and user-friendly features are frequently commended, making it easier for employees to adopt and utilize. While user experiences vary, overall sentiment leans positively towards Sage X3. Users appreciate its comprehensive functionality, scalability, and flexibility. However, some note the initial setup and configuration can be complex, requiring professional assistance.Pricing for Sage X3 is based on factors like the number of users, modules selected, and implementation services required. It typically falls within the mid-range of ERP solutions, with costs varying depending on individual configurations. Pros Rich features and functionality Flexible and customizable Improved financial control Streamlined operations Enhanced business visibility Cons Complex initial setup May require professional assistance Mid-range pricing Limited reporting capabilities (out-of-the-box) Steeper learning curve
User Sentiment User satisfaction level icon: great
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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SYSPRO

by SYSPRO, Inc.
SYSPRO
SYSPRO is a comprehensive Enterprise Resource Planning (ERP) software designed to cater to the needs of manufacturers and distributors. Tailored for small to mid-sized businesses, SYSPRO offers a robust set of features that streamline operations, enhance efficiency, and foster growth. The software stands out for its ability to provide deep insights into the supply chain, inventory management, and financial operations, making it a valuable tool for businesses looking to optimize their processes. One of the key benefits of SYSPRO is its flexibility, allowing it to adapt to the unique needs of various industries. Users often praise its user-friendly interface and the responsive customer support team. When compared to similar ERP products, SYSPRO is noted for its reliability and the comprehensive nature of its features. Pricing for SYSPRO varies based on the specific needs and scale of a business, typically involving a one-time implementation fee followed by ongoing subscription costs, making it a scalable solution for growing businesses.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Munis

by Tyler Technologies
Munis
Munis by Tyler Technologies provides an end-to-end digital infrastructure for schools and government agencies by connecting data, people and processes. It addresses users’ public sector needs by managing core functions like revenue, payroll, procurement, HR and financials. It streamlines processes, avoids data duplication and breaks down data silos. Its design is modular and helps put processes in place, whether it is a large or a small school district. It has API connectors and toolkits that help users create their own integrations to share between Munis and other applications. Other products that complement Munis are content management, requests for service, citizen self service and enterprise asset management suites.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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IFS

by IFS World
IFS
IFS offers is a suite of connected workflows such as accounting, warehouse management, distribution, sales and HCM. By integrating a range of front- and back-office workflows, the program aims to alleviate internal snags and streamline operations.The software contains real-time insights and can be accessed either through the cloud or via on-premise installation. It’s intended for use by medium and large companies. The program is highly integrative and contains various online support and training options for users.To learn more about their primary ERP offering, visit our IFS Cloud page.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Epicor Kinetic

by Epicor Software Corporation
Epicor Kinetic
Kinetic (formerly Epicor ERP) is a cloud-based ERP that supports on-premise and hybrid deployment. It connects diverse production workflows and departments into one focused hub for medium and enterprise-level companies. Top modules include project management, project contracts, data analytics, accounts management, core financials and IoT.Its flexibility and connectivity reduce communication issues and human mistakes while automating processes. The cloud-based deployment option allows employees to leverage its capabilities regardless of physical location. It contains advanced reporting and analysis tools that enable users to develop actionable insights to improve day-to-day operations with real-time information.Positive user feedback highlights its manufacturing-focused configuration and functionality, with support for financial accounting. There are some negative reviews about poor tech support and limited learning materials, however, overall user sentiment is positive.In terms of pricing, Kinetic offers a flexible subscription model based on the modules and features required by each business. Specific pricing details may vary depending on customization and implementation needs.To explore other popular solutions that Epicor offers, visit our Epicor company page.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
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Deployment
Cloud On-Premise
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PeopleSoft

by Oracle America
PeopleSoft
PeopleSoft, a software suite developed by Oracle America, offers a comprehensive solution for managing various business processes, including Enterprise Resource Planning (ERP). This versatile software caters to businesses of all sizes and across diverse industries. Its primary purpose is to streamline and automate essential tasks such as financial management, human resources, supply chain management, and customer relationship management. PeopleSoft's user-friendly interface and extensive functionality have garnered positive reviews, with users praising its ease of use and ability to meet the specific needs of their organizations. Among its popular features are inventory tracking, employee benefits management, and financial reporting tools. PeopleSoft's pricing typically falls within the mid-range for similar ERP software options, and it offers flexible payment options such as monthly or annual subscriptions.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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SyteLine

by Infor, Inc.
SyteLine
SyteLine, by Infor Inc., is enterprise resource planning (ERP) software. It can handle various production models, including make-to-stock, make-to-order, engineer-to-order and assemble-to-order. Core functions also include financials, inventory management, production planning, supply chain management and customer relationship management.Recent reviews are positive about this flexibility. You can choose between on-premise, private cloud or cloud-based deployment options. Scalability is another major advantage. The system adapts as your business grows, making it a suitable solution for companies of various sizes.Advanced features like production scheduling, shop floor control, quality management and regulatory compliance tools enhance visibility and control. SyteLine is particularly well-suited for companies with complex manufacturing processes, diverse product lines, and demanding customer requirements.SyteLine offers a subscription-based model, starting at $200 per user per month. The final price depends on factors like the number of users, deployed modules and chosen deployment options.To explore other popular solutions that Infor offers, visit our Infor company page.ProsRobust featuresScalableEasy to useAdvanced production schedulingShop floor controlConsCustomization challengesIntegration challengesOccasional performance issuesMid-range priceSubscription fees
User Sentiment User satisfaction level icon: great
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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ERPNext

by Frappe
ERPNext
ERPNext is an open-source business solution that caters to small, medium and large-scale industries. It implements with minimum budget and resource usage, making it feasible for start-ups. It offers comprehensive processes to streamline retail management, track inventory, manage customers and increase ROI. It has a multilingual website builder to manage content and eCommerce needs. It provides built-in integrations with Google, Slack, PayPal, Shopify and more to centralize business operations.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Inform ERP

by Advantive
Inform ERP
Inform ERP is a software solution that helps with distribution, production and financial activities. It integrates these processes to automate and streamline operations across various aspects of a business. Its financial management tool coordinates with production workflows so that as transactions are made, they are automatically inputted to the general ledger. It also allows users to plan transportation logistics and look at factors such as volume and necessary stops when planning routes. This program further enables users to optimize the supply chain through visualization and control of a variety of processes. Users can benefit from personalized dashboards that leverage real-time data so that quicker and more relevant insights can be developed.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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QAD ERP

by QAD
QAD ERP
QAD ERP is a comprehensive manufacturing software solution designed to streamline and integrate core business processes across manufacturing organizations. It's particularly well-suited for mid-sized to large manufacturers in industries such as automotive, consumer products, food and beverage, life sciences, and industrial equipment. Key benefits include improved visibility and control over operations, enhanced collaboration, and boosted productivity. Popular features encompass financial management, supply chain management, production planning, inventory management, quality management, and customer relationship management. According to user experiences, QAD ERP stands out for its deep industry-specific capabilities, user-friendly interface, and strong customer support. Pricing is typically based on a per-user, per-month subscription model, with costs varying depending on the number of users, modules, and deployment options. Pros Industry-specific features User-friendly interface Strong customer support Improved visibility and control Enhanced collaboration Cons Complex implementation High customization costs Steeper learning curve Limited reporting capabilities Potential integration challenges
User Sentiment User satisfaction level icon: good
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Oracle EBS

by Oracle America
Oracle EBS
Oracle EBS is an integrated suite of business applications designed to automate core business processes across finance, supply chain, project management, and human resources. It's a comprehensive solution ideally suited for large and mid-sized enterprises seeking to streamline operations, improve efficiency, and gain insights into their business. Oracle EBS boasts a wide range of features, including robust financial management tools, advanced supply chain functionalities, collaborative project management capabilities, and comprehensive human resources modules. Users appreciate its scalability, flexibility, and powerful reporting and analytics capabilities. Pricing for Oracle EBS varies depending on the specific modules chosen, the number of users, and the size of the organization. Generally, it falls within a range of $100,000 to $1 million per year, with payment options including annual subscriptions and licensing fees. While user experiences can vary, Oracle EBS is known for its robust functionality, scalability, and ability to integrate with other applications. However, some users report challenges with the complexity of the system and the need for specialized expertise to implement and maintain it. Pros Scalable Comprehensive Robust Integrates well Powerful reporting Cons Complex Expensive Requires expertise Not user-friendly Limited customization
User Sentiment User satisfaction level icon: great
Cost Breakdown
$500 - $1,000
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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SAP ERP

by SAP, Inc.
SAP ERP
SAP ERP is a cloud or on-premise ERP system. It supports financial, order and production management. Centralized data management makes accessing insights and sharing information easy.Notable features include task automation, data visualization, HR management and budget development. Its powerful functions and scalability make it popular among users. However, some find the initial setup and maintenance costs high.Pricing varies based on the modules, number of users and deployment choice.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Deltek Vision

by Deltek
Deltek Vision
Deltek Vision is an enterprise planning solution that helps users streamline the complete project lifecycle and increase profitability. It enables critical business processes via Deltek Cloud. It has project lifecycle support and manages pre-awards, handles project close-outs, onboards new clients and projects and keeps projects on-budget and on-time. It also identifies the right talent, delivers against compliance and financial imperatives and measures KPIs across clients and projects. It is secure, flexible and scales with users’ businesses.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$500 - $1,000
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Visibility ERP

by Visibility Corporation
Visibility ERP
Visibility ERP is a cloud-based manufacturing ERP solution suitable for to-order, mixed-mode and project-based manufacturing firms. The one-stop solution offers control over inventory, finances, customer interactions and shop floor activity. It offers control over inventory, finances, customer interactions and shop floor activity.Notable features include the drag-and-drop function, job cost tracking, barcoding, geographical scheduling and business intelligence. Visibility ERP offers a subscription model priced monthly per user. However, pricing varies based on business needs, add-on modules and customizations.Deployment options include on-site, cloud deployment or hybrid models with ongoing support tailored to specific needs.For a complete picture of Visibility Corporation's offerings, visit our Visibility Corporation company page.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
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Buyer's Guide

The Best MRO Software Is All About Maintaining Facility and Asset Efficiency

By Kriti Agarwal, Technical Content Writer at SelectHub

MRO Software BG Intro

Maintenance, repair and operations (MRO) is the collection of procedures and actions necessary to keep a building or a factory in good working order. Additionally, it covers the physical upkeep of the infrastructure, plant systems and all machinery utilized to provide the facility's principal output.

MRO software gives service stakeholders a framework for organizing and managing maintenance needs and creating efficient service schedules and procedures to meet those needs.

Executive Summary

  • With MRO software, manufacturers can track machine and device upkeep, repair and rebuilding operations.
  • MRO software schedules preventive maintenance and prevents unexpected downtime.
  • MRO software reduces manual efforts and moves maintenance processes to a digital platform.
  • MRO software uses real-time data to inform teams and technicians about completed maintenance jobs.
  • A successful software search includes gathering requirements, determining the total cost of ownership of products and preparing questions to help you find the right fit.
What This Guide Covers:

What Is MRO Software?

MRO software is a solution used to raise the level of machine and device visibility, control and effectiveness in intricate shop floor activities.

Traditionally, maintenance techs conducted MRO activities on paper, but in recent years, Industry 4.0 has acted as a stimulus for paperless processes. For manufacturers, switching from isolated programs and paper-based procedures to a central digital solution offers significant advantages.

MRO software falls under the purview of computerized maintenance management system (CMMS). It enables predictive maintenance to proactively maintain equipment before problems arise and manage these activities and the related supply chain. With better-managed schedules and fewer emergencies, it can lower maintenance costs, pinpoint issues at their root, and empower staff to respond accurately and effectively.

For an in-depth look at top CMMS solutions with MRO capabilities, check out our CMMS comparison report and learn the ins and outs of various products before shortlisting vendors.

Primary Benefits

MRO software brings many benefits to organizations’ maintenance departments.

MRO Software Key Benefits

MRO Software Categories

From improving safety to increasing productivity to reducing downtime, the right system can automate tasks to keep your facilities in top shape.

Improve Health and Safety

Without regular maintenance, assets and equipment can experience malfunctions and critical failures, which can be dangerous for everyone's safety. Such failures take a greater toll in the form of liability, regulatory discipline or even the loss of human life. In some cases, your business could incur legal and regulatory penalties — especially if it negatively impacts personnel or community safety.

With the correct MRO software, you can ensure all safety procedures and features are operational and comply with both national and international regulations. MRO software also helps you track and record equipment breakdowns, asset conditions and employee injury reports.

Reduce Downtime

Asset failures and lengthy repairs are not just maintenance expenses; they impact the productivity and performance of the organization as a whole.

MRO software solutions help mitigate these risks by improving visibility and control of all asset and maintenance-related activity. They protect an organization’s enormous capital investments by enabling timely, effective inspections and maintenance of assets and components to reduce downtime, improve efficiency and prolong their useful life.

Improve Productivity

MRO providers and airlines need software that will maximize productivity and keep operations in line with demand, given the increasing growth of the manufacturing sector. The maintenance process is managed by MRO software, which also provides solutions to increase productivity and improve user experience.

Prevent Breakdowns

Regular maintenance will help you minimize work loss, optimize your assets' use and avoid frequent breakdowns. In fact, running equipment continuously to the point of failure can cost more than the price of regular maintenance.

Managing a schedule for all maintenance activities is important but can be complicated; you have to use different maintenance strategies for each asset, and it can be difficult to remember them when dealing with more machines.

Maintenance scheduling software solves this problem for you; it also allows you to access an overview of performed maintenance and understand how it impacted the asset and whether or not it needs replacement.

Streamline Work Orders

Good MRO software solutions help you receive and process maintenance requests, prioritize jobs and streamline processes. You can create, schedule, assign and manage work orders to track progress and use the MRO software to automatically create work orders upon meeting conditions, ensuring faster action.

Features & Functionality

Work Order Management

Work order management consists of creating, assigning, processing and completing work order requests. These can be apartment maintenance, scheduled upkeep of machinery, oil changes — anything that is a specific maintenance task.

Work order management modules streamline these processes through a centralized digital hub and offer features such as technician assignments, recurring tasks, triggered alerts and more.
Preventive Maintenance

Preventive maintenance involves performing routine, non-emergency maintenance on assets before they require repairs, like an oil change rather than an engine replacement.

Preventive maintenance tools let managers schedule recurring repair tasks far out into the future to prevent them from falling through the cracks.
Asset Tracking

Asset tracking helps you track asset downtime, warranties, asset depreciation rates and current values. You can use barcodes, QR codes, interactive maps and plans to track the exact location of assets, equipment, parts and sub-components.

It also enables you to set an asset hierarchy and store and view assets by name, ID, model, warranty, manuals, location and more.
Asset Management

Asset management refers to the maintenance and upkeep of fixed physical assets like buildings, machines, properties and more. Asset management tasks include scheduling maintenance, monitoring asset conditions, automating supply chain processes and budgeting for asset replacement.
Inventory Management

Some larger enterprises may require a standalone inventory management system, but for most of us, a module in your CMMS designed to track spare parts and tools is more than adequate.

These capabilities can include procurement, vendor management, supplier management, stockroom management, multi-site tracking, lockout-tagout systems and spare parts logs.

Software Comparison Strategy

To find your perfect match, you have to find the solution that provides the key functions for your needs at the highest standard. First, knowing what you need in the software selection process is important. To get started, check out our interactive CMMS requirements template to ensure you know what you need in MRO software.

Every vendor will offer different features, making it important to know what features you need and which ones you don’t necessarily need before checking your requirements list against various offerings. You also need to consider the vendor’s reputation, history and experience.

When you choose between vendors, it is natural for your budget to affect your choice.

After you have narrowed down a few vendors, use our CMMS pricing guide to understand base prices and shortlist the tools that cover all of your requirements within your budget.

Cost & Pricing Considerations

Your final cost will depend on your deployment method, technical requirements, company size and any additional features you decide to include.

Many companies offer subscription-based pricing or perpetual licenses, depending on the deployment method chosen. Some costs to keep in mind regarding on-premise installations include IT resources, hardware maintenance and software updates.

Other factors that affect the cost are customization, integrations, setup, training and maintenance.

The Most Popular MRO Software

No single solution can be “the best,” as there is no one-size-fits-all solution. That being said, these three platforms are the most popular CMMS systems in the industry, according to our analysts:

Fiix

Fiix allows you to track progress, decrease downtime, manage assets, work orders and maintenance schedules, optimize performance, and improve workflows.

Fiix

Fiix allows you to track and manage work orders. Source

It also lets you streamline your communication, gain insight into your business and make data-driven decisions. Failure codes, search tools, asset tags, spare parts management and an integration hub are some of the key features.

UpKeep

UpKeep is a mobile-based CMMS solution suitable for companies of all sizes and types.

UpKeep

UpKeep’s reporting feature helps keep track of a company's progress. Source

It helps you monitor assets, track stockrooms, schedule preventive maintenance, reduce downtime, manage work orders and automate workflows. It offers an interactive dashboard and assists with procurement management, cost analysis and forecasting, and more.

ServiceChannel

ServiceChannel is a web- and mobile-based software that enables you to manage processes and payments, find contractors, track work orders, reduce expenses, stay compliant, receive timely alerts, and access real-time information.

ServiceChannel

ServiceChannel helps manage and schedule work orders and tasks. Source

Its features include service automation, reporting, preventive maintenance, energy management and site management.

 

Questions To Ask

Before you select MRO software, you need to understand the purpose it will serve in your organization. You can take pointers from this list of questions to ask internally.

MRO Software Key Questions To Ask

  • What features do you require to solve your current business problems?
  • Will you need dedicated IT resources? If yes, how much would that cost?
  • What remote management capabilities do you need?
  • Does your MRO software need to integrate with other business software?
  • What deployment methods are you open to? Does your industry have specific deployment requirements?

The vendor’s caliber, experience, viability and vision for their product should play a role in the software decision. Before you settle on one of the many CMMS companies, find out:

  • What is the vendor’s installation and integration methodology?
  • What does post-implementation training look like from this vendor?
  • Does the software offer real-time updates?
  • Is the software user-friendly or difficult to use?
  • Does the vendor offer data migration, implementation and customization services? Do they charge extra for that?

Next Steps

MRO software takes the process of monitoring maintenance jobs and reducing unexpected repair costs. To affirm your decision to buy a CMMS, learn the complete advantages of deploying a CMMS.

It collates all information on a single interface and provides various benefits ranging from better efficiency to improved collaboration.

Deciding which MRO software suits your needs is critical and you should consider it carefully. The right software will help you manage your maintenance activities, increase asset life spans and reduce downtime.

Ready to go deeper? Our free comparison report makes it easy to find products that match your needs and compare leading solutions.

Product Comparison

Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Khaleel
By Khaleel Hayes
Technical Content Writer
Khaleel Hayes is a Technical Content Writer for SelectHub, with over 4 years of experience crafting content for manufacturing, PLM, ERP and technology selection audiences. He's also a freelance writer in his spare time. His body of work includes poetry, short plays, feature articles and film reviews either self-published or in Denver publications. He graduated with a B.A. in Journalism and an English minor from Metropolitan State University of Denver in May 2018. When not writing, he enjoys classic movies and music, tasty burgers, tasteful bookstores, and breathtaking art and photography.
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Mohit
Technical Research By Mohit Hariramani
Senior Analyst
Mohit has a degree and Master in Finance from Mumbai, India, his years of professional market research experience started in 2019. His expertise lies in categories such as Enterprise Resource Planning (ERP), Manufacturing, Inventory Management, Manufacturing Execution Systems (MES), Facility Management Software (FMS), POS Systems (Point of Sale) and more. Through his academic and professional background, he honed skills in attention to detail, navigating ambiguity, and analytical prowess, which uniquely equip him to manage and thrive in the dynamic landscape of these diverse categories. He's passionate about leveraging his knowledge and experience to contribute effectively to the assigned technology areas.
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Kankana
Technical Review By Kankana Kalita
Principal Analyst
A seasoned business and research analyst, Kankana Kalita specializes in ERP, CMMS, manufacturing, construction, supply chain, HRMS and CRM. Prior to joining SelectHub, she earned a Bachelor's degree in Computer Science and Engineering, an MBA in Operations and Marketing, and worked in email marketing and logistics.
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Hunter
Edited By Hunter Lowe
Content Editor
Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter.
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