Last Reviewed: November 25th, 2024

Best IAM Software Of 2024

What is IAM Software?

Identity Access Management (IAM) software safeguards digital assets by controlling who can access what. It tackles the chaos of managing user identities and permissions across various systems, preventing unauthorized access, data breaches, and operational disruptions. IAM ensures the right people have the right access at the right time, boosting security, compliance, and efficiency. Core features include authentication, authorization, provisioning, and de-provisioning. Emerging trends focus on advanced analytics, behavioral biometrics, and zero trust architecture. Industries like finance, healthcare, and government heavily rely on IAM due to stringent compliance needs. While IAM is a powerful tool, it's not a silver bullet. Complex implementations, integration challenges, and ongoing maintenance are key considerations. In essence, IAM provides a strong foundation for securing digital assets, streamlining operations, and mitigating risks in today's interconnected world.

What Are The Key Benefits of IAM Software?

  • Enhanced security posture
  • Reduced risk of breaches
  • Improved compliance adherence
  • Streamlined user provisioning
  • Automated user de-provisioning
  • Centralized identity management
  • Stronger access controls
  • Increased operational efficiency
  • Enhanced user experience
  • Reduced IT burden
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SelectHub Award Winners - Array

Our Research Analysts evaluated 38 solutions and determined the following solutions are the best IAM Software overall:

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Why We Picked Customer Identity Cloud

Is Customer Identity Cloud the key to unlocking a seamless and secure customer experience? Okta's Customer Identity Cloud (CIC) consistently receives positive feedback for its robust features and user-friendly interface. Users particularly appreciate the platform's seamless integration capabilities, highlighting the ease with which they can connect CIC with various applications. This strength is crucial in today's interconnected digital landscape, as businesses rely on multiple applications to serve their customers. For instance, a retailer might use CIC to streamline logins for its online store, loyalty program, and mobile app, creating a unified and frictionless experience for shoppers.

Furthermore, CIC's adaptive MFA provides enhanced security without adding unnecessary complexity for users. This balance between security and user experience is a major differentiating factor, as customers increasingly demand both convenience and protection of their data. While CIC excels in many areas, some users have expressed that the platform's customization options, while available, could be more extensive. Overall, Okta Customer Identity Cloud is best suited for organizations seeking a comprehensive and user-friendly IAM solution that prioritizes both security and a smooth user experience. Its robust features, seamless integrations, and strong security measures make it a compelling choice for businesses looking to enhance customer satisfaction and streamline their identity management processes.

Pros & Cons

  • Simple Sign-On: Okta offers a straightforward way for users to sign in once and access multiple applications without re-entering credentials, simplifying the user experience.
  • Secure Authentication: Okta enhances security through features like Adaptive Multi-Factor Authentication, which adapts to users' login behaviors, and provides options like biometrics and security keys for passwordless authentication.
  • Seamless Integration: Okta seamlessly integrates with existing systems and applications, including popular platforms like Salesforce and AWS, using its flexible API and connectors, minimizing disruptions during implementation.
  • Personalized Experiences: Okta's identity management capabilities allow businesses to tailor user experiences, leading to higher conversion rates and improved customer satisfaction.
  • Limited User Feedback Specificity: While user reviews praise ease of use and integrations, they lack details about potential drawbacks or specific challenges faced.
  • Price Not Disclosed: Publicly available information doesn't mention pricing, making it difficult for businesses to evaluate cost-effectiveness compared to competitors.

Key Features

  • Single Sign-On (SSO): Streamlines user access by allowing one set of credentials to access multiple applications.
  • Multi-Factor Authentication (MFA): Enhances security by requiring two or more verification methods for user authentication.
  • Social Login Integration: Allows users to log in using their social media accounts, such as Facebook, Google, or LinkedIn.
  • Customizable Login Pages: Provides the ability to tailor login interfaces to match the branding and design of your organization.
  • Role-Based Access Control (RBAC): Manages user permissions by assigning roles that define access levels and capabilities.
  • API Security: Protects APIs with OAuth 2.0 and OpenID Connect protocols to ensure secure data exchange.
  • User Provisioning: Automates the creation, updating, and deletion of user accounts across various systems.
  • Adaptive Authentication: Adjusts authentication requirements based on user behavior and risk factors, such as location or device.
  • Audit Logs: Tracks and records user activities and access events for compliance and security monitoring.
  • Self-Service Password Management: Empowers users to reset their passwords and manage their accounts without IT intervention.
  • Federation Services: Enables secure sharing of identity information across different domains and organizations.
  • Compliance Support: Assists in meeting regulatory requirements such as GDPR, HIPAA, and CCPA through robust data protection features.
  • Scalability: Designed to handle millions of users and transactions, ensuring performance remains consistent as your user base grows.
  • Custom Policies: Allows the creation of tailored security policies to meet specific organizational needs and compliance requirements.
  • Analytics and Reporting: Provides insights into user behavior, authentication trends, and security incidents through detailed reports.
  • Integration with Third-Party Applications: Seamlessly connects with a wide range of enterprise applications and services.
  • Mobile-Friendly Authentication: Supports secure access from mobile devices with responsive design and mobile SDKs.
  • Developer-Friendly APIs: Offers comprehensive APIs and SDKs for easy integration and customization by developers.
  • Zero Trust Security Model: Implements a security framework that requires verification for every access request, regardless of origin.
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Why We Picked CyberArk Workforce Identity

Is CyberArk Workforce Identity the key to unlocking a more secure and streamlined identity and access management experience? User reviews from the past year suggest a resounding "yes," particularly for organizations prioritizing robust security and simplified access control. Users consistently applaud the platform's stringent security features and its ability to simplify user authentication, citing reduced IT workloads and enhanced productivity as major wins. For instance, IT teams struggling with cumbersome password reset processes find solace in CyberArk's automated password management, freeing up valuable time and resources. However, some users point out the initial setup can be complex and the cost higher than some competitors, particularly those offering less comprehensive solutions.

What truly sets CyberArk apart is its focus on comprehensive threat detection and identity lifecycle management. This resonates with organizations facing increasingly sophisticated cyber threats and seeking to streamline user onboarding and offboarding. While the platform might require a greater upfront investment, users indicate the long-term benefits, particularly in terms of enhanced security and reduced administrative burden, make it a worthwhile investment for organizations where robust security is paramount.

Pros & Cons

  • Centralized Password Vault: CyberArk Workforce Identity offers a secure, centralized platform for managing and storing passwords, reducing the risk of unauthorized access and simplifying password management for both users and IT.
  • Streamlined Access Control: The software provides granular access controls, enabling businesses to define and enforce who has access to what resources based on roles, responsibilities, and contextual factors.
  • Simplified Single Sign-On: Users can access multiple applications with a single set of credentials, improving user experience and productivity while maintaining a high level of security.
  • Proactive Security with User Behavior Analytics: CyberArk Workforce Identity leverages AI-powered behavioral analytics to detect and respond to anomalous user activity, helping to prevent security breaches before they occur.
  • Technical Complexity: Setting up and configuring CyberArk Workforce Identity can be challenging for teams without deep technical expertise, potentially requiring additional resources or training.
  • Price Point: Smaller organizations with limited budgets may find the cost of CyberArk Workforce Identity to be prohibitive, especially when compared to competitors offering similar features at lower price points.

Key Features

  • Single Sign-On (SSO): Streamlines user access by allowing one set of credentials to access multiple applications.
  • Multi-Factor Authentication (MFA): Enhances security by requiring two or more verification methods for user authentication.
  • Adaptive Authentication: Uses contextual information such as location and device to dynamically adjust authentication requirements.
  • Lifecycle Management: Automates user provisioning and de-provisioning, ensuring timely access and compliance.
  • Role-Based Access Control (RBAC): Assigns permissions based on user roles, simplifying access management and reducing risk.
  • Self-Service Password Reset: Empowers users to reset their passwords without IT intervention, reducing helpdesk workload.
  • Directory Integration: Seamlessly integrates with existing directories like Active Directory and LDAP for unified identity management.
  • Audit and Reporting: Provides detailed logs and reports on user activities and access patterns for compliance and security audits.
  • API Access Management: Secures API endpoints by managing and controlling access through robust authentication mechanisms.
  • Conditional Access Policies: Enforces access rules based on specific conditions such as user risk level and device compliance.
  • Cloud and On-Premises Support: Offers flexible deployment options to support both cloud-based and on-premises environments.
  • Customizable User Portal: Provides a user-friendly interface where employees can access their applications and manage their profiles.
  • Federation Services: Enables secure sharing of identity information across trusted domains and partners.
  • Risk-Based Authentication: Assesses the risk level of login attempts and adjusts authentication requirements accordingly.
  • Access Request Workflow: Facilitates a streamlined process for users to request and gain access to necessary resources.
IBM Security Verify  Award
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Why We Picked IBM Security Verify

Is IBM Security Verify verified to be a good product? User reviews from the past year paint a largely positive picture of IBM Security Verify as a robust Identity and Access Management (IAM) solution, particularly for larger organizations. Users consistently praise its comprehensive security features, highlighting the strength of its multi-factor authentication, single sign-on, and passwordless access options. These features are crucial in today's threat landscape, providing a strong defense against unauthorized access and data breaches. The platform's scalability and support for hybrid deployments are also frequently cited as major advantages, allowing organizations to gradually transition to the cloud at their own pace. However, some users point out that the initial setup and integration process can be complex, especially for those without dedicated IAM expertise.

A key differentiator, according to reviewers, is IBM Security Verify's AI-powered contextual analysis for access decisions. This feature enables the system to go beyond basic authentication factors, considering factors like user location, device, and typical behavior to make more intelligent access control decisions. This risk-based approach is essential for organizations looking to implement a Zero Trust security model. While the platform's robust feature set makes it well-suited for large enterprises, some reviewers acknowledge its suitability for security-conscious medium-sized organizations as well. However, the complexity of the platform and its potentially higher cost might pose challenges for smaller businesses with limited IT resources.

Pros & Cons

  • Strong Security: IBM Security Verify excels in authentication, offering robust multi-factor authentication (MFA) to enhance login security.
  • Centralized Management: The platform provides a single, user-friendly interface for managing all aspects of access control and security policies.
  • Seamless Integration: IBM Security Verify boasts smooth integration with existing systems, including legacy infrastructure and CRM applications, simplifying deployment and management.
  • Compliance Ready: The solution helps organizations meet stringent compliance requirements by adhering to certifications such as SOC 2, ISO 27001, and PCI DSS.
  • Zero Trust Enablement: IBM Security Verify is instrumental in establishing a zero-trust security posture, ensuring that only authorized users access sensitive data and resources.
  • Integration Challenges: While IBM Security Verify offers integrations, users have reported difficulties connecting with certain third-party applications, potentially limiting its compatibility within diverse technology ecosystems.
  • User Interface Complexity: Some users have found the user interface to be less intuitive than desired, particularly for those unfamiliar with identity and access management systems. This complexity could lead to a steeper learning curve and potentially hinder user adoption.

Key Features

  • Single Sign-On (SSO): Provides seamless access to multiple applications with one set of credentials, reducing the need for multiple logins.
  • Multi-Factor Authentication (MFA): Enhances security by requiring two or more verification methods, such as a password and a mobile device.
  • Adaptive Access: Uses contextual information like user behavior and device type to dynamically adjust authentication requirements.
  • Identity Governance: Manages user identities and access rights, ensuring compliance with regulatory requirements.
  • Cloud Directory: Offers a scalable, cloud-based directory service for managing user identities and access.
  • API Security: Protects APIs by enforcing security policies and monitoring API traffic for anomalies.
  • Risk-Based Authentication: Assesses the risk level of each login attempt and adjusts authentication requirements accordingly.
  • Self-Service Password Reset: Allows users to reset their passwords without IT intervention, reducing helpdesk workload.
  • Federated Identity Management: Enables secure sharing of identity information across different domains and organizations.
  • Access Certification: Periodically reviews and certifies user access rights to ensure they are appropriate and compliant.
  • Role-Based Access Control (RBAC): Assigns access rights based on user roles, simplifying the management of permissions.
  • Audit and Reporting: Provides detailed logs and reports on user activities and access events for compliance and security audits.
  • Integration with Existing Systems: Seamlessly integrates with existing IT infrastructure, including on-premises and cloud-based applications.
  • Customizable Workflows: Allows organizations to create and manage custom workflows for identity and access management processes.
  • Mobile Device Management (MDM): Ensures secure access from mobile devices by enforcing security policies and monitoring device compliance.
Entra ID  Award
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Why We Picked Entra ID

Is Entra ID the real deal when it comes to managing identities and access, or does it leave users feeling locked out? User reviews from the past year paint a generally positive picture of Entra ID, particularly highlighting its robust security features and seamless integration with the Microsoft ecosystem. Users consistently praise its multi-factor authentication and single sign-on capabilities, finding them to be both secure and user-friendly. The tight integration with Microsoft 365 and Azure is also a major selling point for many, as it simplifies user management and enhances productivity.

However, some users find the initial setup and configuration to be somewhat complex, especially for those unfamiliar with identity management concepts. Additionally, while Entra ID covers the essentials well, it lacks some of the advanced customization options and user self-service features found in competitors like Okta and SailPoint. For instance, the absence of a dedicated self-service portal can place a greater burden on IT administrators for routine tasks like password resets.

Overall, Entra ID emerges as a strong contender in the identity and access management space, particularly well-suited for organizations deeply entrenched in the Microsoft ecosystem. Its robust security features, seamless Microsoft integration, and centralized management capabilities make it a compelling choice for businesses seeking a comprehensive yet user-friendly IAM solution. However, those requiring highly granular customization or advanced self-service features might find other solutions more suitable.

Pros & Cons

  • Centralized Management: Entra ID simplifies administration by providing a single hub to manage users and permissions for all applications and resources, both in the cloud and on-premises.
  • Streamlined User Experience: With features like single sign-on and passwordless authentication, users can access their needed resources seamlessly and securely without juggling multiple logins.
  • Robust Security: Entra ID offers a layered security approach with multi-factor authentication, conditional access policies, and identity protection features to thwart unauthorized access attempts.
  • Seamless Microsoft Integration: For organizations heavily reliant on Microsoft tools, Entra ID's tight integration with services like Microsoft 365 and Azure streamlines operations and enhances productivity.
  • Limited Customization: While Entra ID offers a robust set of features, it may not provide the same level of granular control and customization as some specialized IAM solutions, potentially limiting flexibility for businesses with very specific needs.
  • Complexity for Non-Microsoft Shops: Organizations heavily reliant on non-Microsoft ecosystems might find Entra ID's deep integration with Microsoft services less beneficial and potentially adding complexity to their IT infrastructure.

Key Features

  • Single Sign-On (SSO): Provides seamless access to multiple applications with one set of credentials, reducing the need for multiple logins.
  • Multi-Factor Authentication (MFA): Enhances security by requiring two or more verification methods, such as a password and a mobile app code.
  • Conditional Access: Allows administrators to set policies that grant or block access based on user location, device state, and other conditions.
  • Self-Service Password Reset: Empowers users to reset their passwords without IT intervention, reducing helpdesk workload.
  • Role-Based Access Control (RBAC): Enables fine-grained access management by assigning permissions based on user roles within the organization.
  • Identity Protection: Uses machine learning to detect and respond to suspicious activities, such as atypical login patterns.
  • Application Proxy: Provides secure remote access to on-premises applications without the need for a VPN.
  • Directory Synchronization: Keeps user identities and attributes consistent across on-premises and cloud directories.
  • Audit Logs: Maintains detailed records of user activities and administrative actions for compliance and troubleshooting purposes.
  • Custom Branding: Allows organizations to customize the sign-in experience with their own logos and color schemes.
  • API Access Management: Controls access to APIs by issuing tokens and enforcing policies, ensuring secure integration with other services.
  • Lifecycle Management: Automates user provisioning and deprovisioning processes, ensuring that access rights are up-to-date.
  • Access Reviews: Facilitates periodic reviews of user access rights to ensure they are still appropriate and compliant with policies.
  • Privileged Identity Management (PIM): Manages and monitors privileged accounts, providing just-in-time access and reducing the risk of misuse.
  • Federation Services: Supports integration with external identity providers, enabling single sign-on across organizational boundaries.
  • Custom Policies: Allows the creation of tailored authentication and authorization policies to meet specific organizational needs.
  • Integration with Microsoft 365: Seamlessly integrates with Microsoft 365 services, providing a unified identity and access management experience.
  • Adaptive Authentication: Adjusts authentication requirements based on risk levels, enhancing security without compromising user experience.
  • Delegated Administration: Grants specific administrative rights to users, enabling decentralized management while maintaining control.
  • Compliance Reporting: Generates reports to demonstrate compliance with regulatory requirements and internal policies.
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Why We Picked Oracle Identity and Access Management

Is Oracle Identity and Access Management the oracle of identity solutions, or are its pronouncements just so much hot air? User reviews from the past year suggest a mixed bag. While Oracle Identity and Access Management is generally considered a robust and reliable solution for securing access to cloud and on-premises applications, some users find its pace of innovation sluggish compared to competitors like SailPoint and CyberArk. For instance, users have expressed a desire for more frequent updates and feature additions to keep pace with the evolving threat landscape.

One of Oracle Identity and Access Management's standout features is its centralized framework, which streamlines the management of user access across diverse applications. This centralized approach simplifies security policy enforcement and reduces administrative overhead, which is particularly beneficial for large organizations. However, this strength is counterbalanced by the platform's complexity. Users highlight the steep learning curve and the need for specialized expertise to unlock the full potential of Oracle Identity and Access Management. This complexity can lead to increased implementation time and costs, potentially making it less suitable for smaller organizations with limited IT resources.

Overall, Oracle Identity and Access Management is best suited for large enterprises with robust IT infrastructure and a high need for security. Its scalability and comprehensive security features make it a good fit for organizations with complex IT environments. However, smaller organizations or those seeking cutting-edge innovation may find other solutions more appealing.

Pros & Cons

  • Centralized Access Control: Oracle Identity and Access Management (IAM) provides a centralized platform to manage user access to various applications and resources, both on-premises and in the cloud. This simplifies security policy enforcement and streamlines user management.
  • Enhanced Security: The platform offers robust security features, including two-step authentication and advanced fraud detection mechanisms. These measures help protect sensitive data and mitigate security risks.
  • Scalability for Growth: Oracle IAM is designed to support large-scale deployments, making it suitable for organizations with a high volume of users and applications. This scalability ensures that the solution can grow alongside your business needs.
  • Seamless Integration: Oracle IAM integrates effectively with custom applications and third-party tools, providing flexibility and simplifying the IT landscape. This integration capability ensures that the solution can adapt to your existing infrastructure.
  • Improved User Experience: The platform offers an intuitive user interface and self-service access reviews, empowering users and streamlining administrative tasks. This user-friendly approach enhances productivity and user satisfaction.
  • Slow Innovation: Oracle IAM faces criticism for its slower pace of innovation compared to competitors, potentially leaving businesses with features that lag behind industry trends.
  • Transparency Concerns: Some users express concerns about the transparency of Oracle IAM's development roadmap and future updates, making it difficult to plan long-term IAM strategies.

Key Features

  • Comprehensive Identity Governance: Provides automated user provisioning, de-provisioning, and access certification to ensure compliance and reduce risk.
  • Single Sign-On (SSO): Enables users to access multiple applications with one set of login credentials, enhancing user experience and security.
  • Multi-Factor Authentication (MFA): Adds an extra layer of security by requiring two or more verification methods for user authentication.
  • Role-Based Access Control (RBAC): Simplifies the management of user permissions by assigning roles based on job functions, ensuring users have appropriate access levels.
  • Adaptive Access Controls: Uses contextual information such as location and device type to dynamically adjust access policies, enhancing security.
  • Self-Service Password Management: Allows users to reset their passwords and manage their profiles without IT intervention, reducing helpdesk workload.
  • Federated Identity Management: Facilitates secure identity sharing across different domains and organizations, supporting standards like SAML and OAuth.
  • Audit and Compliance Reporting: Provides detailed logs and reports to help organizations meet regulatory requirements and conduct security audits.
  • Integration with Cloud Services: Seamlessly integrates with various cloud platforms and applications, supporting hybrid IT environments.
  • Access Request Management: Streamlines the process of requesting and approving access to resources, ensuring timely and appropriate access.
  • Privileged Account Management: Monitors and controls access to critical systems by privileged users, reducing the risk of insider threats.
  • API Security: Protects APIs from unauthorized access and threats, ensuring secure data exchange between applications.
  • Lifecycle Management: Manages the entire lifecycle of user identities, from creation to termination, ensuring accurate and up-to-date user information.
  • Delegated Administration: Allows administrators to delegate specific tasks to other users, improving efficiency and reducing administrative burden.
  • Customizable Workflows: Supports the creation of custom workflows for identity and access management processes, tailored to organizational needs.
RSA ID Plus  Award
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Why We Picked RSA ID Plus

Is RSA ID Plus a plus for your organization, or does it leave you feeling minus some key features? User reviews from the last year paint a somewhat mixed picture of this identity and access management (IAM) solution. While RSA ID Plus is generally praised for its comprehensive approach to IAM, encompassing authentication, access control, and governance, some users have pointed out areas where it could improve. RSA ID Plus shines when compared to competitors like HID DigitalPersona and CyberArk Application Identity Manager due to its robust feature set and flexible deployment options, catering to both cloud and hybrid environments. This adaptability is crucial in today's dynamic IT landscape, where organizations need a solution that can seamlessly integrate with their existing infrastructure. However, some users have reported that migrating to newer versions of RSA ID Plus can be a headache, particularly when it comes to transferring databases and user information. This complexity might deter some organizations, especially those with limited IT resources. Overall, RSA ID Plus is best suited for larger enterprises with the technical expertise to navigate its intricacies. Its comprehensive features and scalability make it a good fit for organizations with complex IAM needs. However, smaller businesses or those seeking a more user-friendly migration process might want to explore alternative solutions.

Pros & Cons

  • Robust Security: Employs multi-factor authentication and role-based access control, effectively safeguarding sensitive data and applications.
  • Streamlined Access: Provides a single point of access to diverse environments, simplifying user experience and IT administration.
  • Automated Intelligence: Leverages AI to automate identity intelligence, reducing manual tasks and improving accuracy in user provisioning and de-provisioning.
  • Scalable Solution: Adapts to organizations of varying sizes, accommodating growth and evolving security needs.
  • Cost: While a robust solution, RSA ID Plus can be expensive, potentially deterring smaller businesses with tighter budgets.
  • Complexity: Its comprehensive nature can lead to a steeper learning curve, requiring dedicated time for implementation and staff training.
  • Specific Needs: Businesses with very niche IAM requirements might find alternative solutions more tailored and efficient for their particular use-case.

Key Features

  • Multi-Factor Authentication (MFA): Provides an additional layer of security by requiring multiple forms of verification, such as a password and a mobile app confirmation.
  • Single Sign-On (SSO): Allows users to access multiple applications with one set of login credentials, streamlining the user experience and reducing password fatigue.
  • Adaptive Authentication: Utilizes machine learning to assess risk levels based on user behavior and context, dynamically adjusting authentication requirements.
  • Identity Governance: Ensures compliance and security by managing user access rights and permissions across the organization.
  • Self-Service Password Reset: Empowers users to reset their passwords without IT intervention, reducing helpdesk workload and improving user satisfaction.
  • Role-Based Access Control (RBAC): Assigns permissions based on user roles within the organization, ensuring that users have appropriate access levels.
  • API Integration: Offers robust APIs for seamless integration with existing systems and applications, enhancing interoperability.
  • Cloud and On-Premises Deployment: Provides flexible deployment options to suit various organizational needs and infrastructure setups.
  • Comprehensive Reporting and Analytics: Delivers detailed insights into user activities and access patterns, aiding in compliance and security audits.
  • Federated Identity Management: Enables secure sharing of identity information across different domains and organizations, facilitating collaboration.
  • Biometric Authentication: Supports advanced biometric methods such as fingerprint and facial recognition for enhanced security.
  • Conditional Access Policies: Allows administrators to define access rules based on conditions like user location, device type, and time of access.
  • Incident Response Integration: Integrates with security incident response systems to provide rapid action in case of a security breach.
  • Customizable User Interface: Offers a flexible UI that can be tailored to meet specific organizational branding and usability requirements.
  • Lifecycle Management: Automates the provisioning and de-provisioning of user accounts, ensuring timely and secure access management.
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Why We Picked Entra ID Governance

Is Entra ID Governance the "key master" of identity and access management solutions? Entra ID Governance earns high marks for its robust security features and seamless integration, especially within the Microsoft ecosystem. Users praise its comprehensive capabilities, including multi-factor authentication, conditional access, and identity lifecycle management. For instance, one user highlighted the value of Entra ID Governance as the primary identity provider for their bank's cloud-based and SaaS applications, demonstrating its effectiveness in managing access to critical resources. However, some users find that certain advanced features are reserved for higher pricing tiers, potentially posing a challenge for budget-conscious organizations.

Compared to competitors like Okta, Entra ID Governance shines in enterprise environments deeply integrated with other Microsoft services. While Okta is lauded for its user-friendliness, Entra ID Governance's comprehensive feature set and tight integration with the Microsoft ecosystem make it a compelling choice for larger organizations. This is particularly true for organizations already reliant on Microsoft products, as the integration streamlines workflows and enhances overall security posture. In conclusion, Entra ID Governance is best suited for enterprise-level organizations already utilizing Microsoft services, seeking a robust and feature-rich IAM solution deeply integrated with their existing infrastructure.

Pros & Cons

  • Centralized Control: Manage identities and access across all your apps, whether they're in the cloud or on your own servers, all from one place.
  • Streamlined Access: Users enjoy a smoother login experience with single sign-on, boosting productivity and satisfaction.
  • Automation Power: Automate user access based on roles, groups, and even signals from HR systems like new hires or departures, saving time and reducing errors.
  • Strong Security Posture: Implement robust security measures like multi-factor authentication and risk-based access policies to protect sensitive data and applications.
  • Simplified Guest Access: Easily manage access for partners and external users, ensuring they have the right permissions without compromising security.
  • Setup Complexity: Some users find the initial setup and configuration of Entra ID Governance to be complex, especially those unfamiliar with Microsoft Azure environments.
  • Internet Dependency: Entra ID Governance's multi-factor authentication relies on internet connectivity, which can be a drawback for organizations with limited or unreliable internet access.
  • Limited Customization: Users have reported limited customization options within the SSO MyApps interface, making it difficult to tailor the user experience.
  • Device Management Challenges: Creating group memberships for devices is considered a pain point, potentially complicating device onboarding and management.

Key Features

  • Automated Access Reviews: Streamlines the process of reviewing user access rights by automating periodic reviews, ensuring compliance and reducing administrative overhead.
  • Role-Based Access Control (RBAC): Allows administrators to assign permissions based on roles within the organization, simplifying access management and enhancing security.
  • Self-Service Access Requests: Empowers users to request access to resources through a self-service portal, reducing the burden on IT staff and speeding up the approval process.
  • Dynamic Group Membership: Automatically adjusts group memberships based on user attributes, ensuring that access rights are always up-to-date without manual intervention.
  • Access Certification Campaigns: Facilitates periodic certification campaigns where managers can review and certify user access, helping to maintain accurate access records.
  • Segregation of Duties (SoD): Enforces policies that prevent conflicts of interest by ensuring that no single user has excessive control over critical business processes.
  • Audit and Reporting: Provides comprehensive audit logs and detailed reports on access activities, aiding in compliance with regulatory requirements and internal policies.
  • Integration with HR Systems: Synchronizes user data with HR systems to ensure that access rights are aligned with employment status and organizational changes.
  • Policy-Based Access Controls: Enables the creation of granular access policies based on various criteria such as user attributes, device type, and location.
  • Delegated Administration: Allows for the delegation of administrative tasks to specific users or groups, distributing the workload and enhancing operational efficiency.
  • Lifecycle Management: Manages the entire lifecycle of user identities, from onboarding to offboarding, ensuring that access rights are appropriately granted and revoked.
  • Multi-Factor Authentication (MFA) Integration: Enhances security by integrating with MFA solutions, requiring additional verification steps for sensitive access requests.
  • Customizable Workflows: Supports the creation of custom workflows for access requests and approvals, allowing organizations to tailor processes to their specific needs.
  • Real-Time Access Insights: Provides real-time visibility into who has access to what resources, helping to identify potential security risks and take corrective actions promptly.
  • Compliance Management: Assists in meeting regulatory compliance requirements by providing tools and features that support data protection and privacy standards.
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Why We Picked Workforce Identity Cloud

Is Okta Workforce Identity Cloud a safe bet for businesses looking to bolster their security posture? Recent user reviews suggest that it's a strong contender in the Identity and Access Management (IAM) space. Users consistently praise its robust security features, particularly its single sign-on (SSO) and multi-factor authentication (MFA) capabilities, which are essential for safeguarding sensitive data in today's threat landscape. One user emphasized the platform's comprehensive approach to security, stating that "Okta also makes sure that it is safe" due to its stringent authentication and verification processes.

However, some users have pointed out that the transition from on-premises solutions to Okta's cloud-based platform can be a bit bumpy. Additionally, there are concerns about the pricing structure, with some users finding it to be complex and potentially expensive, especially for smaller organizations. Despite these drawbacks, Okta Workforce Identity Cloud is generally well-regarded for its user-friendly interface, extensive integration capabilities, and comprehensive security features.

Its ability to streamline access management for a wide range of applications makes it a practical choice for businesses of all sizes. Users particularly appreciate the platform's intuitive design, which simplifies what can often be a complex and daunting aspect of IT management. Overall, Okta Workforce Identity Cloud appears to be a solid option for organizations seeking a user-friendly, secure, and feature-rich IAM solution, particularly those already comfortable with cloud-based platforms.

Pros & Cons

  • Simplified Access: Provides a single point of access for employees to log in and access all their work applications, which can be more efficient than managing multiple logins.
  • Strong Security: Offers robust security features, including multi-factor authentication (MFA) to help protect against unauthorized access.
  • Seamless Integration: Easily integrates with a wide range of applications and systems, making it easier to manage user access to various resources.
  • Improved User Experience: Features like single sign-on (SSO) and passwordless authentication (FastPass) streamline the login process, making it more convenient for employees.
  • Cost: Okta can be expensive, especially for smaller businesses as costs increase with more users and integrations.
  • Complexity: Okta's platform, while feature-rich, can be complex to set up and manage, often requiring dedicated IT resources and expertise.
  • Learning Curve: Organizations unfamiliar with IAM solutions may face a steep learning curve to understand and utilize Okta's full range of features effectively.

Key Features

  • Single Sign-On (SSO): Provides a unified login experience across multiple applications, reducing the need for multiple passwords and enhancing security.
  • Multi-Factor Authentication (MFA): Adds an extra layer of security by requiring users to provide two or more verification factors to gain access.
  • Adaptive Authentication: Uses machine learning to assess risk and adapt authentication requirements based on user behavior and context.
  • Lifecycle Management: Automates user provisioning and deprovisioning, ensuring that access rights are updated in real-time as roles change.
  • Directory Integration: Seamlessly integrates with existing directories like Active Directory and LDAP, allowing for centralized user management.
  • Access Requests: Streamlines the process for users to request access to applications and resources, with built-in approval workflows.
  • Role-Based Access Control (RBAC): Simplifies the assignment of permissions by grouping users into roles based on their job functions.
  • API Security: Protects APIs by enforcing authentication and authorization policies, ensuring that only authorized users can access sensitive data.
  • Compliance Reporting: Generates detailed reports to help organizations meet regulatory requirements and audit trails.
  • Self-Service Password Reset: Empowers users to reset their own passwords, reducing helpdesk calls and improving productivity.
  • Conditional Access Policies: Allows administrators to define rules that grant or deny access based on conditions such as location, device, and user risk level.
  • Delegated Administration: Enables the distribution of administrative tasks to different departments or regions without compromising security.
  • Customizable User Interface: Offers the ability to tailor the login and user experience to match the organization's branding and user needs.
  • Audit Logs: Maintains comprehensive logs of all access and authentication events, aiding in forensic analysis and troubleshooting.
  • Integration with Third-Party Applications: Supports a wide range of integrations with popular SaaS applications, enhancing interoperability and user convenience.
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Why We Picked OneLogin

Is OneLogin the one platform to rule them all when it comes to identity and access management? User reviews from the past year suggest that OneLogin is a strong contender in the IAM space, but it's not without its quirks. Users rave about its ease of use, particularly its single sign-on (SSO) functionality. Imagine having a master key that unlocks all your digital doors – that's the convenience OneLogin offers.

This streamlined access, coupled with robust security features like multi-factor authentication and adaptive authentication, makes OneLogin a popular choice for businesses of all sizes. Users particularly appreciate the peace of mind that comes with knowing their data is protected by multiple layers of security. However, some users have reported that the initial setup and configuration can be a bit like navigating a labyrinth, especially for those unfamiliar with IAM concepts. Another common gripe is the cost, with some users finding it a tad pricey compared to competitors like Okta.

Despite these drawbacks, OneLogin's strengths lie in its ability to simplify complex processes, bolster security, and integrate seamlessly with a wide range of applications. This makes it a good fit for organizations, particularly those heavily reliant on cloud-based applications, that are looking to streamline their workflows and enhance security without compromising on user experience.

Pros & Cons

  • Simplified Access: OneLogin provides a single point of entry to multiple applications, eliminating the need for users to remember numerous login credentials.
  • Enhanced Security: The platform offers robust security features, including Multi-Factor Authentication (MFA), which adds an extra layer of protection against unauthorized access.
  • Centralized Management: OneLogin allows administrators to manage user access and permissions from a central location, streamlining user onboarding and offboarding processes.
  • Improved Productivity: With single sign-on (SSO), users can access their required applications quickly and efficiently, without wasting time logging into multiple systems.
  • Integration Issues: Some users report experiencing occasional glitches when integrating OneLogin with certain applications, leading to frustration and delays.
  • User Interface Complexity: A subset of users have expressed that the user interface could be more intuitive, particularly for new users who may require additional time to navigate and utilize its full functionality.
  • Occasional Slowness: Some users have reported that OneLogin can be slow to load at times, particularly during peak usage periods, which can impact productivity.
  • Limited Customization: Users have noted that customization options in OneLogin can be limited, especially in the lower pricing tiers, which may not suit organizations with very specific branding or workflow requirements.
  • Customer Support Concerns: A few users have reported experiencing delays in receiving support responses or difficulties in resolving technical issues, highlighting potential inconsistencies in customer support experiences.

Key Features

  • Single Sign-On (SSO): Provides a unified login experience across multiple applications, reducing the need for multiple passwords.
  • Multi-Factor Authentication (MFA): Enhances security by requiring additional verification methods such as SMS, email, or biometric data.
  • Directory Integration: Seamlessly integrates with existing directories like Active Directory and LDAP, ensuring consistent user management.
  • Adaptive Authentication: Utilizes machine learning to assess risk and adapt authentication requirements based on user behavior and context.
  • Role-Based Access Control (RBAC): Allows administrators to assign permissions based on user roles, streamlining access management.
  • Audit Logs: Provides detailed logs of user activities and access events, aiding in compliance and security monitoring.
  • API Access Management: Controls and secures access to APIs, ensuring that only authorized users and applications can interact with them.
  • Custom Branding: Offers customization options for login pages and portals to align with organizational branding.
  • Mobile Access: Supports secure access from mobile devices, ensuring users can authenticate and access resources on the go.
  • Self-Service Password Reset: Empowers users to reset their passwords independently, reducing the burden on IT support.
  • Integration with Cloud Applications: Provides pre-built connectors for popular cloud applications like Salesforce, Google Workspace, and Office 365.
  • Policy Enforcement: Enables the creation and enforcement of security policies, such as password complexity and session timeouts.
  • Real-Time Threat Detection: Monitors for suspicious activities and potential threats in real-time, enhancing overall security posture.
  • Compliance Reporting: Generates reports to help organizations meet regulatory requirements such as GDPR, HIPAA, and SOC 2.
  • Delegated Administration: Allows for the delegation of administrative tasks to specific users or groups, improving operational efficiency.
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Why We Picked Ping Identity

Is your identity security strategy giving you the right *ping*? User reviews from the last year reveal that Ping Identity's IAM solutions are a bit like a Swiss Army knife – versatile and packed with features, but perhaps not the sharpest tool in the shed for every task. Users rave about the robust security features, particularly the multi-factor authentication with its diverse verification methods, comparing it to having multiple layers of security guards at your front door. The single sign-on feature, akin to having a master key for all your digital doors, also receives high praise for simplifying access across a wide range of applications. However, some users, particularly those working with PingAuthorize and PingDirectory, find the user interface as intricate as a labyrinth, leading to frustration and a yearning for a more intuitive design.

While Ping Identity earns brownie points for its comprehensive suite of products catering to both cloud and on-premises environments, some users report experiencing performance hiccups, like delays in notifications that are about as welcome as a buffering video at a crucial moment. These occasional lags, coupled with the complex user interface, sometimes make the experience feel like navigating rush hour traffic – functional but not always smooth sailing.

Ping Identity differentiates itself through its versatility and a strong emphasis on security, much like a fortress with multiple entry points, each secured with state-of-the-art technology. This makes it a good fit for organizations, particularly those in sectors like finance and healthcare, where robust security is paramount. However, its complexity might be overwhelming for smaller organizations or those seeking a more plug-and-play solution. For them, a simpler IAM solution might be a better fit, like choosing a nimble scooter for city commutes over a heavy-duty truck.

Pros & Cons

  • Strong Security: Users praise the robust security features like multi-factor authentication and single sign-on, which enhance security and make access smoother.
  • Easy to Use: The platform is known for being user-friendly and integrates well across various devices, including computers, smartphones, and even Apple Watches.
  • Flexible Deployment: Ping Identity accommodates different needs by supporting SaaS, hybrid, and on-premises models, giving organizations the flexibility to choose what suits them best.
  • Happy Customers: With a high Net Promoter Score (NPS) of +61, Ping Identity demonstrates strong customer satisfaction and loyalty, indicating that users generally have positive experiences with the product.
  • Comprehensive Solution: The suite includes various tools like PingFederate, PingAccess, PingDirectory, and PingDataSync, offering a centralized platform to manage both internal and external single sign-on needs.
  • Complex User Interface: Some users find the interface for products like PingAuthorize and PingDirectory difficult to navigate and not intuitive.
  • Performance Issues: Occasional delays have been reported with pop-up notifications and initial sign-on using the Windows interface.
  • Role Management and Entitlements: Users have reported difficulties with role management and setting entitlements within Ping Identity.
  • Synchronization Issues: Some users have experienced problems with synchronization, where changes made within the system don't update consistently or in a timely manner.
  • Multi-Factor Authentication Setup: Setting up multi-factor authentication, especially with hardware tokens like YubiKeys, can be challenging and may require contacting support for assistance.

Key Features

  • Single Sign-On (SSO): Provides seamless access to multiple applications with one set of credentials, enhancing user convenience and security.
  • Multi-Factor Authentication (MFA): Adds an extra layer of security by requiring multiple forms of verification, such as a password and a mobile device code.
  • Adaptive Authentication: Uses contextual data like user behavior and device information to dynamically adjust authentication requirements, reducing friction for legitimate users.
  • Identity Federation: Enables secure sharing of identity information across different domains and organizations, facilitating collaboration and access management.
  • Access Management: Provides fine-grained control over who can access specific resources, ensuring that only authorized users can reach sensitive data.
  • Directory Integration: Seamlessly integrates with existing directory services such as Active Directory and LDAP, allowing for centralized user management.
  • API Security: Protects APIs from unauthorized access and threats by enforcing robust security policies and monitoring API traffic.
  • Cloud Identity Services: Offers identity management capabilities for cloud-based applications, ensuring consistent security policies across on-premises and cloud environments.
  • Self-Service Capabilities: Empowers users to manage their own profiles, reset passwords, and handle other routine tasks without IT intervention, improving efficiency.
  • Compliance and Reporting: Provides detailed audit logs and compliance reports to help organizations meet regulatory requirements and maintain security standards.
  • Delegated Administration: Allows administrators to delegate specific management tasks to other users, distributing workload and enhancing operational efficiency.
  • Scalability: Designed to handle large-scale deployments, ensuring performance and reliability even as the number of users and applications grows.
  • Integration with Third-Party Applications: Supports a wide range of integrations with popular enterprise applications, enhancing interoperability and extending functionality.
  • Customizable User Experience: Offers the ability to tailor the user interface and workflows to meet specific organizational needs and branding requirements.
  • Risk-Based Authentication: Evaluates the risk level of each login attempt and adjusts authentication requirements accordingly, balancing security and user convenience.

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All IAM Software (38 found)

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1Password

by AgileBits Inc.
1Password
1Password is a cloud-based password manager that creates and stores your online passwords and many other data types using AES-GCM-256 encryption and a Secret Key. It's ideal for businesses and individuals who want to enhance their online security and simplify password management, especially those juggling numerous passwords.The platform helps generate strong passwords, autofill login credentials on websites and apps, and securely store sensitive information like credit card numbers. It also offers password health monitoring, a password generator and secure notes.1Password lets you save and use passkeys for website sign-ins, with options to view, edit, move and securely share them with others. Also, you can sync all your passwords across devices. IT admins can manage authentication policies, firewall rules and app usage policies.It caters to individuals, families and businesses of all sizes. Its scalable plans offer features like Travel Mode, secure document storage and developer tools. The subscription-based pricing plans start at $2.99 per month (billed annually) for one user and go up to $19.95 per month (billed annually) for up to 10 users.1Password doesn’t offer a free plan. However, a 14-day free trial is available, so you can try it out before committing. You can also request a product demo for free to get expert insights while having hands-on experience. Pros Intuitive interface and seamless UX. Password health monitoring and analytics. Separate vaults for storing different data categories. Cons No free plan. Limited customer support.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 or less
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Entra ID

by Microsoft Corporation
Entra ID
Entra ID is a sophisticated software solution designed to manage Identity and Access Management (IAM) tasks with precision. It is particularly well-suited for enterprises across various industries, including finance, healthcare, and technology, where secure and efficient access control is paramount. The software excels in providing robust authentication, seamless single sign-on (SSO), and comprehensive user lifecycle management, ensuring that only authorized individuals can access sensitive information and systems. One of the standout benefits of Entra ID is its ability to integrate effortlessly with a wide range of applications and services, enhancing operational efficiency and security. Its powerful features include multi-factor authentication (MFA), conditional access policies, and detailed audit logs, which collectively bolster an organization's security posture. Users often praise its intuitive interface and the ease with which it can be deployed and managed. Compared to similar IAM products, Entra ID is frequently highlighted for its scalability and reliability. Pricing details can vary based on specific needs and configurations, so it is advisable to contact SelectHub for a tailored quote. This ensures that organizations receive a pricing structure that aligns with their unique requirements.
Cost Breakdown
$10 - $100
Company Size
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BeyondTrust

by BeyondTrust Corporation
BeyondTrust
BeyondTrust offers a comprehensive suite of software solutions designed to manage Identity Access Management (IAM) tasks with precision and efficiency. This software is particularly well-suited for large enterprises and organizations that require robust security measures to protect sensitive information and ensure compliance with regulatory standards. By providing advanced features such as privileged access management, session monitoring, and vulnerability management, BeyondTrust helps organizations mitigate risks associated with unauthorized access and potential security breaches. Key benefits of BeyondTrust include enhanced security through granular access controls, streamlined compliance reporting, and improved operational efficiency by automating routine access management tasks. Popular features include real-time session monitoring, detailed audit trails, and seamless integration with existing IT infrastructure. Users often praise the software for its intuitive interface and reliable performance, which stands out in the crowded IAM market. Pricing for BeyondTrust solutions can vary based on the specific needs and scale of the organization. Typically, pricing is structured on a per-user or per-device basis, with options for annual or multi-year subscriptions. For precise pricing details tailored to individual requirements, it is recommended to contact SelectHub for a customized quote.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$1,000 or more
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Passly

by ID Agent
Passly
Passly is a comprehensive software solution designed to streamline Identity and Access Management (IAM) tasks. It offers a robust suite of features including single sign-on (SSO), multi-factor authentication (MFA), and password management. These capabilities are particularly beneficial for organizations looking to enhance security and simplify user access across multiple applications and systems. Passly is ideally suited for small to medium-sized businesses across various industries such as healthcare, finance, and education, where secure access to sensitive information is paramount. The software's ability to integrate seamlessly with existing IT infrastructure makes it a versatile choice for companies aiming to bolster their cybersecurity measures. One of the standout benefits of Passly is its user-friendly interface, which simplifies the management of user identities and access permissions. Additionally, its powerful reporting and auditing tools provide valuable insights into user activities, aiding in compliance and security monitoring. Compared to similar IAM products, Passly is often praised for its ease of deployment and comprehensive feature set. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored pricing quote based on their unique requirements.
Cost Breakdown
$10 or less
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Avatier

by Avatier
Avatier
Avatier offers a robust software solution designed to streamline Identity and Access Management (IAM) tasks. This platform is particularly well-suited for medium to large enterprises that require efficient and secure management of user identities and access permissions. The software excels in automating user provisioning, password management, and access certification, thereby reducing administrative overhead and enhancing security compliance. Key benefits include improved operational efficiency, enhanced security protocols, and a user-friendly interface that simplifies complex IAM processes. Popular features encompass self-service password resets, role-based access controls, and detailed audit trails, which collectively ensure that organizations can maintain stringent access policies without compromising on usability. Compared to similar products, Avatier is often praised for its intuitive design and comprehensive feature set, which many users find to be both powerful and easy to navigate. Pricing details are typically customized based on organizational needs, so it is advisable to contact SelectHub for a tailored quote. This ensures that potential users receive a pricing structure that aligns with their specific requirements and budget constraints.
User Sentiment User satisfaction level icon: excellent
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Buyer's Guide

Identity and Access Management (IAM) Software Is All About Authenticating and Granting Access to Users

Key Takeaway 1

IAM software helps companies authenticate user identities, enforce security controls and promote productivity.

Key Takeaway 2

Core capabilities include multi-factor authentication, single sign-on, privileged account management, password management and compliance management.

Key Takeaway 3

While comparing the top solutions, evaluate their feature sets, integration capabilities, scalability, vendor support and security.

Key Takeaway 4

Be aware of additional costs such as implementation, training and future upgrades or integrations. Also, consider maintenance and support fees.

What This Guide Covers:

Primary Benefits

While automating user access is a key strength, IAM software offers various other benefits. These include:

IAM Software Benefits

Enhance Account Security

According to a recent report, 80% of all cyberattacks use identity-based attack methods. IAM software helps defend against these threats by managing user access. It verifies every user trying to enter (like ID checks), grants access based on job roles and requires additional login steps. Plus, it keeps a watchful eye on all user activities, making your accounts even more secure.

Streamline User Access

Employees who reuse passwords for their accounts can unintentionally create significant security risks for your company. With IAM software, you can create one set of credentials that works across all your cloud apps and internal systems. It's like having a master key for your digital world so your employees can log in with a breeze without having to create and memorize different passwords.

Simplify Account Control

You can manage employee accounts from a centralized system. This allows for quick threat response, eliminating threats before they cause significant damage. It also mitigates the need to add or remove access to each account individually, enhancing overall account control.

Optimize Policy Implementation

Implementing cybersecurity policies across different devices, departments and branches can be challenging. Avoid the headache by automating policy implementation with cloud-based solutions that help enforce all policies uniformly and on the go.

Improve Productivity

Ditch the hassle of managing passwords and waiting for IT support. The software tackles these tedious tasks for you like a smart assistant, automating all user access processes behind the scenes.

Besides, some IAM systems function like security experts. They learn user behavior to streamline logins for trusted users and flag suspicious activities.

Maintain Regulatory Compliance

Government regulations such as HIPAA, Sarbanes-Oxley Act, PCI DSS and GDPR mandate robust identity and access management. The good news? IAM software helps you comply with these regulations without breaking the bank. It's like having a security sidekick that keeps your data safe and ensures you're ticking all the legal boxes.

Key Features

To find the right IAM software for your business, it’s essential to thoroughly analyze the set of features it offers. Here are some core capabilities to look for:

Multi-Factor Authentication (MFA)

You can identify users or employees before granting them access to corporate resources. MFA uses different authentication modules such as hardware tokens, software tokens, one-time passwords (OTP) and mobile push.

This feature offers significantly enhanced security compared to passwords alone. The only downside is that the increased complexity of user access may lead to employee frustration.

Automated Provisioning and Deprovisioning

Onboarding new employees or changing job roles can be a nightmare for IT teams. It’s difficult to manually handle permission approvals, account setups and endless forms.

IAM software automates the provisioning process, instantly granting access to the necessary systems based on the employee’s role. When someone leaves, deprovisioning automatically revokes their access to ensure security and save you time.

Single Sign-On

This feature provides a single sign-on interface for all your corporate infrastructure. Log in once, and you’ll be signed into all the modules you need, enhancing both user experience and security.

With just one authentication required, there’s no need to engage multiple security services and permissions. Additionally, IT managers can monitor vulnerabilities quickly as the platform integrates all authentication into one system.

Role-Based Access Control

In today's security landscape, the zero-trust approach is key. You can assign users specific roles and limit permissions to only what's necessary, reducing damage in case of compromised logins. This approach is similar to personalized keychains compared to a single master key for privileged accounts.

Privileged Account Management

Assigning privileged accounts for day-to-day activities can create significant security risks for your IT infrastructure. You can tighten privileged account security by adopting a zero-trust approach.

Automated controls limit account creation and access, while least privilege enforcement grants access only for essential tasks.

Password Management

This feature eliminates the need to write down or store passwords in insecure locations. It also relieves users from the burden of managing multiple passwords.

Audit and Compliance

You can get detailed user identity and access-based reports to maintain a comprehensive digital trail. These reports enhance transparency for auditors and help your organization remain compliant with international security and privacy regulations.

How To Compare IAM Software

With various IAM solutions available in the market, selecting the right system can be tricky. Your software selection strategy should be tailored to your business needs. The first step is to create a requirements checklist to ensure the software meets all your basic and advanced needs.

John Price, CEO of SubRosa, shared insights on key factors to consider when comparing IAM software:

  • Feature Set: Ensure the software meets your organization’s specific identity and access management needs, including support for compliance with relevant regulations.
  • Integration Capabilities: Check compatibility with your existing infrastructure and apps. The more seamlessly an IAM solution can integrate, the better its performance and utility will be.
  • Scalability: Consider whether the IAM solution can scale as your organization grows and if it can manage the increasing number and types of users and services.
  • Vendor Reputation and Support: Assess the vendor’s reputation, track record in the industry and quality of customer support offered. This can be crucial for resolving potential issues swiftly and effectively.
  • Security: Evaluate the robustness of the security features provided, including how the system manages updates and patches to address new vulnerabilities.

After creating the requirements list, the next step is comparing potential vendors. Consider reading product reviews online and contacting past customers for their insights. Don’t forget to ask vendors for product demos or request free trials before finalizing the software.

For a deep dive into the comparison strategy, check out our nine-step methodology called Lean Selection.

Cost & Pricing Considerations

The pricing of IAM software can vary widely based on features, scalability and the vendor's pricing model.

Based on his experience, Price highlights the primary cost and pricing considerations for IAM software:

  • Subscription vs. Perpetual Licensing: Some vendors charge a recurring subscription fee, while others may offer a one-time purchasing option with ongoing costs for updates and support.
  • Tiered Pricing: Many IAM solutions charge based on the number of users or the level of usage. Be sure to understand how these tiers are structured and what comes with each tier.
  • Additional Costs: Some vendors may charge extra for implementation, training and any future upgrades or integrations. Make sure you also consider maintenance and support fees, as they can significantly affect the total cost of ownership.

Alternatives of IAM Software

IAM software is crucial for ensuring proper access controls and security. However, depending on your needs, you may want to explore various alternative software categories that address different aspects of security and access control.

Here are some alternatives to consider:

  • Single Sign-On (SSO) Solutions: These solutions help streamline user authentication across multiple apps with a single set of login credentials. Examples include Okta and OneLogin.
  • Privileged Access Management (PAM): They’re designed to control and monitor access to critical systems by administrative or privileged accounts. Examples are CyberArk and BeyondTrust.
  • Multi-Factor Authentication (MFA): It provides an additional layer of security by requiring users to provide multiple forms of verification before granting access. Popular MFA tools include Duo Security and Authy.
  • Directory Services: They manage and provide access to network resources, user accounts and security policies in a centralized manner. Examples include Microsoft Active Directory and OpenLDAP.

Questions To Ask During Your Search

To determine your business requirements and understand what you’d get from each solution, ask questions of internal stakeholders and vendors.

IAM Software Key Questions

  • Why is IAM software important for managing employee access?
  • Can we customize MFA requirements for different user groups?
  • Can we define user permissions based on specific roles, resources and actions?
  • What MFA methods does the software support?
  • How granular is your access control?
  • How does your software handle user provisioning and deprovisioning?
  • Does your software meet relevant industry standards and compliance regulations like HIPAA and PCI DSS?
  • How does your product roadmap address evolving identity-based cybersecurity threats?

Challenges of IAM Software

While IAM software offers several advantages, it comes with its fair share of challenges like:

  • Tracking user access for audits can be difficult, especially with cloud apps.
  • Scattered user data across different apps can compromise security.
  • Managing access for remote workers complicates identity and access management.
  • Maintaining control over access to third-party cloud tools is a challenge.
  • Balancing user needs with security through minimal permissions assignment is difficult.
  • Demonstrating the value of IAM requires clear metrics on prevented breaches.

FAQs

Q: Who uses IAM software?

IAM software serves various roles within an organization. Here’s how different professionals use it:

  • Administrators: To manage user accounts, control access to apps and data, and ensure compliance with security regulations.
  • Business Managers: To grant access to specific apps based on employee roles and responsibilities, improving overall workflow efficiency.
  • End-Users or Employees: To sign in to various apps without having to remember multiple passwords.
  • Information Security (InfoSec) Professionals: To improve the security posture by centralizing access control. The platform also helps detect and prevent unauthorized access attempts.

Q: How does IAM software work?

IAM software verifies user identities and grants access based on permissions. It uses authentication features such as multi-factor authentication and single sign-on to provide robust security.

Q: Is IAM software enough for my company’s cybersecurity?

While IAM software significantly reduces the risk of identity data breaches and identity thefts, it’s not enough to ensure complete protection of your digital assets. It may struggle with insider threats and social engineering attacks. You can enhance your cyber defense by implementing endpoint security software along with IAM software.

Q: Which IAM software vendors have the most market share?

According to a report by Statista, Persona led the global identity and access management (IAM) software industry in 2024 with a market share of 51.51%, followed by OpenID Connect and Microsoft.

Find the Right IAM Software

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Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Technical Content Writer
Tamoghna Das is a Technical Content Writer at SelectHub, specializing in endpoint security, warehouse management, fleet management and eCommerce. Armed with a Master's degree in Communication (Media Practice) from the University of Hyderabad, he simplifies complex tech topics into engaging content. In his downtime, Tamoghna strums his guitar, explores podcasts on aviation and astronomy, indulges in sitcoms and enjoys quality time with friends and family.
Expert Review By John Price
Contributor & Advisor
John Price is the CEO at SubRosa, where he leverages his extensive leadership experience in information security to drive innovative strategies and substantial business growth. He has over 15 years of experience in the cybersecurity sector. As a thought leader in the security field, John continues to influence the industry with cutting-edge solutions and a customer-focused approach to both enterprise and third-party challenges.