Categories   >   Home Builder CRM Software
Last Reviewed: November 8th, 2024

Best Home Builder CRM Software Of 2024

What is Home Builder CRM Software?

Home Builder CRM Software is specialized tool designed to manage customer relationships, sales activities, and business workflows in home construction industry. It assists in retaining clients, streamlining processes, and enhancing productivity. Equipped with features like lead tracking, project management, and client databases, this software enables home builders to establish meaningful connections with prospects, cultivating trust and loyalty. Industries hugely benefiting are construction and real estate. However, the software may have limitations like lack of customization and occasional complexities. For example, some may not offer features for building cost estimates. Nevertheless, Home Builder CRM Software, with sophisticated features eliminating manual tasks and supporting sales management, form the cornerstone of profitable operations. It's a strategic asset providing structure to chaotic processes, unlocking new opportunities for growth. It combines operational efficiency with robust customer management, proving instrumental in accomplishing business goals.

What Are The Key Benefits of Home Builder CRM Software?

  • Enhances customer engagement
  • Streamlines sales processes
  • Improves project management
  • Assists in lead tracking
  • Boosts productivity
  • Facilitates client retention
  • Supports workflow automation
  • Organizes client database
  • Optimizes marketing efforts
  • Provides actionable insights
Read more

Overall

Based on the latest available data collected by SelectHub for 55 solutions, we determined the following solutions are the best Home Builder CRM Software overall:

Procore
Procore
Start Price
$375
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Procore

Procore's user reviews paint a picture of a powerful construction management software with strengths in centralizing data, improving communication, and streamlining workflows. Users praise its mobile accessibility, robust reporting tools, and collaborative features, citing improved project visibility and reduced paperwork as key benefits. However, some reviewers mention a steeper learning curve compared to simpler options and a higher cost point. One recurring strength is Procore's ability to consolidate information and communication. Users appreciate having a central platform for documents, drawings, discussions, and updates, eliminating the need for multiple tools and email threads. This fosters transparency and reduces miscommunication, as exemplified by a reviewer who mentioned avoiding costly delays due to improved information flow. Another frequently lauded aspect is Procore's mobile app, enabling field teams to capture data, submit reports, and access project information in real-time. This streamlines workflows and eliminates data silos, as highlighted by a reviewer who credited the app with improving efficiency and reducing rework. Procore's reporting and analytics tools are also seen as valuable assets. Users appreciate the ability to generate customizable reports and dashboards, providing valuable insights into project performance, resource allocation, and potential risks. This data-driven approach helps users make informed decisions and improve overall project outcomes. However, some users mention a steeper learning curve compared to more basic software, requiring initial investment in training and user adoption. Additionally, Procore's pricing structure can be a barrier for smaller companies or those with limited budgets, while competitors might offer more affordable options with similar core functionalities. In conclusion, Procore's strengths lie in its ability to centralize data, improve communication, and streamline workflows, making it a valuable tool for complex projects and larger teams. However, its learning curve and cost might pose challenges for smaller companies or those seeking basic functionalities. Ultimately, the decision depends on individual needs, project complexity, and budget considerations.

Pros & Cons

  • Functionality: All users that mentioned overall functionality liked its ability to perform different tasks such as invoicing, reporting, scheduling, submittals, RFIs and more, all in one tool.
  • Collaboration: All reviewers who referred to collaboration liked its ability to collaborate in real time with stakeholders and help teams bridge communication gaps while staying updated on current plans.
  • Cloud Based: All users who mentioned its cloud-based deployment liked that teams could easily access the tool from different geographical locations.
  • Tracking: All users that talked about tracking liked that they could keep track of individual employee production, employee timesheets and more.
  • Learning Curve: Due to its rich features, the system can be difficult to navigate and understand without proper training, as observed by 92% of users who specified the learning curve.
  • Performance: Almost all users who mentioned performance said that it takes time for the software to respond.
  • Updates: Around 85% of reviewers who specified updates said that frequent updates make keeping up with features challenging.

Key Features

  • Contract Management: View the status of purchase orders and contracts. Track and distribute change orders, payment documents and contract documents. 
  • Project Management: Automatically send overdue reminders via email to clients to help manage RFIs. Attach photos, plans, specs and PDFs to RFIs. Allow workers to log project time off-site using the web or mobile app. Sort activities by day, week or month. Filter project programs by resources or summary tasks. 
  • Time and Material Tickets: Generate change requests from T&M tickets to secure payments for performed work. Collect e-signatures to avoid payment disputes. 
  • Contact Directory and Permissions: Export contacts in CSV format. Grant role-based permissions to access data at individual, company or project levels. 
  • Quality and Safety Measures: Mitigate risks using incident tools. Understand the root cause of problems by identifying trends and combing through data. Identify unsafe patterns on job sites by accessing near-miss and injury records. 
  • Storage Capabilities: Gain unlimited storage space by purchasing an annual access agreement. 
  • Mobile Interface: Access project documents off-site. 
  • Drawing Management: Allow collaborators to upload drawings by granting issuance permissions. Create 2D and 3D models or designs. 
  • Data Security: Store data securely with AES-256-bit encryption. Conduct backups, track users and allow teams to view, edit and upload electronic documents. 
  • BIM: Access BIM data from the field with the ability to display 2D and 3D models on mobile devices. Publish models to enhance team collaboration. Compare site conditions to avoid costly errors. 
  • Bid Management: Track and manage bid invitations while increasing visibility with a single, organized repository. Compare bids by cost codes, bidding histories and location of bidders. 

Pricing

License/Subscription Cost
  • Procore offers a single annual license that provides unlimited access for employees and external clients. Pricing depends on the size of your company.
Buildertrend
Buildertrend
Start Price
$99
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked Buildertrend

Buildertrend has an intuitive interface that is easy to use and navigate. It requires some time to get used to its tools because of the rich features available. Users can make proposals for bids, schedule, send invoices, collect payments, conduct surveys and more. It offers a portal where employees can conveniently view their running hours and corresponding pay. It streamlines coordination with clients, including sharing daily updates on the progress of building completion. It helps teams maintain better communication and keep track of progress. Some reviewers have noted that integration with Quickbooks requires a significant time investment. A few users wished for more customization options. Customer representatives respond quickly and provide answers that will effectively solve problems.

Pros & Cons

  • Comprehensive Tool: The system comes loaded with rich functionalities that simplify production and streamline workflows, as mentioned by all users who referred to functionality.
  • User Friendly: Offers a user-friendly interface that makes it easy to manage and navigate, as noted by all reviewers who mentioned ease of use.
  • Support: More than 92% of reviewers referring to customer support noted that included professional services were helpful and responsive, taking time to walk them through an issue.
  • Track: All users who specified tracking liked that it helps teams and managers keep track of progress, logs, expenses, payrolls, bid requests, receipts and more.
  • Communication: All reviewers liked that it simplifies the process of communication and keeping teams up to date.
  • Learning Curve: All reviewers who mentioned the learning curve said it took time to get used to the tools during initial setup due to the many options available.
  • Quickbooks Integration: Around 60% of users noted that integration with Quickbooks took some time and effort.
  • Customization: It could provide more flexibility in customization, as observed by 83% of reviewers who referred to customization.

Key Features

  • Selections: Approve product pricing, keep patrons in the loop about running totals, receive electronic client signatures and access selection decisions and their associated product warranties in a centralized location. 
  • Communication: Manage messages, comments, emails and task-specific data in one place automatically. This module also offers push notifications on mobile devices and utilizes current email accounts. 
  • Bid Requests: Develop, compare, distribute and save bids in one hub. Users may define deadlines and receive reminders, accept offers and incorporate them in contracts. 
  • Estimates and Proposals: Construct estimates, allocate personalized proposals and close sales. Users may work with pre-set templates, obtain digital signatures and import information into Excel and other solutions. 
  • To-Dos: Create and designate responsibilities to teams and subcontractors and send reminders to patrons. Users can add items to lists with voice-to-text capabilities, attach documents and photos and send prompt alerts. 
  • Work-In-Progress (WIP) Reports: Produce WIP reports for maintaining projects in real time; obtain data for total billings, profit margins and costs to complete specific or all jobs; and receive current views of over or under billing for clients. 
  • Payment Processing: Obtain check or credit card payments online, modify invoices through QuickBooks and Xero when a payment is received automatically and acquire safe and secure processing. 
  • Budget: Track labor costs, billing, purchase orders and change orders in real time. Make adjustments as necessary, compare proposed to actual expenditures and work with multiple software integrations. 

Pricing

License/Subscription Cost
  • Large businesses can receive a quote while small/medium businesses can get 3 users for 299$ a month.
Maintenance Cost
  • Subscription & Support costs are based on a fraction of the license cost (25% of the initial license cost)
  • Software Accelerated Value Programs are charged incrementally, calculated case by case. They're dependent on the exact service the customer needs. Buyers cannot opt-in to Software Accelerated Value Programs without paying the standard Subscription & Support cost
Training Cost
  • Self-service support is available online
  • Multiple avenues for extended training and support. Support is available 24/7.
Recurring/Renewal Costs
  • Renewal fee depends on if a perpetual license or subscription was chosen.
PlanGrid
PlanGrid
Start Price
$49
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked PlanGrid

Is PlanGrid the grid you need to keep your construction projects on track? User reviews from the past year paint a mixed picture of the software's effectiveness. While many users praise PlanGrid's intuitive interface and robust features, others find it lacking in certain areas, particularly when compared to competitors like Procore and Bluebeam Revu.

PlanGrid's strengths lie in its ease of use and comprehensive feature set. Users consistently highlight its ability to streamline communication and collaboration on construction projects. For example, one user praised PlanGrid's ability to "easily share drawings and markups with the entire team," which significantly improved communication and reduced errors. Another user found PlanGrid's "robust reporting features" invaluable for tracking project progress and identifying potential issues. However, some users find PlanGrid's mobile app to be clunky and slow, which can be frustrating for field workers who rely on it for daily tasks. Additionally, some users have expressed concerns about PlanGrid's integration with other software platforms, finding it difficult to seamlessly connect with their existing workflows.

PlanGrid's differentiating factor is its focus on providing a user-friendly experience for construction professionals. This is evident in its intuitive interface and comprehensive feature set, which are designed to simplify complex tasks. However, this focus on user-friendliness comes at a cost, as some users find PlanGrid's features to be less robust than those offered by competitors. For example, some users have found PlanGrid's project management capabilities to be limited compared to Procore, which offers a more comprehensive suite of tools for managing complex projects. Ultimately, PlanGrid is best suited for construction teams that prioritize ease of use and collaboration over advanced features. If your team is looking for a simple and intuitive platform to manage their projects, PlanGrid could be a good option. However, if you require a more robust and feature-rich solution, you may want to consider other options.

Pros & Cons

  • User Friendly: The system is easy to use and intuitive, as noted by approximately 92% of users who mention its usability.
  • Support: Support for the system is helpful, with some users noting that their queries were resolved quickly, as reported by 80% of users who mention support.
  • Functionality: Plangrid offers a robust suite of successful construction management tools, as reported by 65% of the users who talked about the product’s functionality.
  • Cost: Nearly 92% of users who mentioned cost reported that Plangrid’s offerings were too expensive for smaller businesses.
  • Learning Curve: The learning curve is steep for new users and can be difficult to use initially, according to 93% of reviewers.

Key Features

  • Mobile Accessibility: Get teams on track, no matter where they are located with powerful mobile tools. Markup documents, compare sheets, view punch lists and sync teams up all from internet-enabled smart devices.  
  • Field Reports: Submit and complete forms from the field and leverage pre-loaded reports with commonly used forms that can be uploaded to PDFs as needed. Attach relevant materials to reports like photos, tasks and documents in less time and compile all necessary reports as they are turned in.  
  • Smart Drawings: As drawings are revised in real time, edits are automatically inserted in order and ensure that teams are always working on the latest data without losing historical changes.  
  • BIM Tools: Models in 2D and 3D can be accessed and edited from anywhere. Data can be seamlessly pushed from Revit to PlanGrid without double entry. View important data like dimensions, material type and manufacturer directly on their sheets. Instantly toggle between 2D and 3D project views.  
  • Punch Lists: Resolve and track punch lists with tools that let users track defects, inspection notes and design changes in real time. Filter sheets in seconds to rapidly identify punch list items and assign them to relevant teams.  
  • Workflows: Cut down on the complexity of all daily submittals that are required. Users can leverage a submittal log that tracks them by type and progress. RFIs can be resolved faster to free up time for more important tasks.
e-Builder
e-Builder
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked e-Builder

e-Builder maintains a historical record of accounts receivables invoices and their status. Users mentioned that admin roles are helpful, and its forms are easy to use. It helps manage employee workloads. Most users prefer the web version to its mobile app. Customization of reports is not always possible. Cost may be a potential hurdle for small businesses. Learning how to use the software to its full capacity is challenging for most users, and they think that without more hands-on training, using the tool becomes a challenge.

Pros & Cons

  • User Friendly: The system is intuitive and accessible, as noted by approximately 88% of users who mentioned its usability.
  • Functionality: It offers a robust suite of successful project management tools, as reported by 85% of the users who mentioned the product’s functionality.
  • Customization: Almost 80% of the users who mentioned its customizability state that the tool can be adjusted according to their needs.
  • Interface: Nearly 61% of the users who mention its interface do not like it and say that it is not easy to navigate.
  • Support: Support for the system can be slow, with some users noting that their queries take 2-3 days to be resolved, as reported by 60% of users who mention support. Also, the available documentation isn’t enough, as it doesn’t make the tool easy to learn.
  • Learning Curve: It has a steep learning curve, as mentioned by 84% of the users who mention its learning curve.

Key Features

  • Cost Management: Analyze data from previous projects to define contingency budgets and predict costs required for the completion of projects to reduce expensive errors. Review critical financial reports to help make data-driven decisions. Mitigate cost-related risks to help keep finances under control. 
  • Automated Workflows: Collect electronic signatures to shorten approval time using verification tools. Integrate project management and scheduling modules to keep projects on track. 
  • Schedule Management: Assign tasks and allocate resources to help streamline project processes. Link schedules to budgets to manage cash flows. Allow managers to anticipate delays to help make strategic business decisions. Grant permissions to authorized users to update schedules. 
  • Centralized Documentation: Store data gathered from various points in a project’s life cycle in a central database. Find and share crucial documents with team members to build a collaborative work environment. 
  • Reporting: Import reports into Excel. Export data into Powerpoint when project presentations come around. Generate reports to avoid conflicting data entries. 
  • Design: Import CAD and BIM files into the system to review designs. Access files directly from a browser to leverage automated workflows and ensure design reviews are completed quickly. 
  • Procurement: Get rid of resource-intensive bidding paperwork and mailing services with included procurement management support. Distribute bid packages and answer bidding questions quickly. Store bid responses in a centralized location. 
  • Business Intelligence Tools: Keep ahead of any surprises or problems that may arise with BI tools to gather and display vital data using dashboards. 
Assemble
Assemble
Start Price
$7,500
Annually, Quote-Based
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Assemble

Assemble Insight offers tools to assess a model’s finish and accelerates its takeoff. It helps compare models with drawings and offers the ability to leverage quantities by group, code and quantity. It generates various metrics to track work progress, swiftly extracts relevant information and offers collaborative model visualizations with team members. However, the system doesn’t calculate variations in models accurately, is slow to handle large projects, has a cluttered homepage and cannot be used as a standalone estimation solution.

Pros & Cons

  • Functionality: The system offers options to generate different metrics, tracks project progress and provides tools to view and share models with the team. It saves all data on the cloud, plugs discrepancies between the construction and design teams and provides estimates online, as noted by 85% of users who talked about the product’s functionality.
  • Set Up: Nearly 81% of the reviewers said that the product is easy to set up and get running. It doesn’t require extensive training before usage.
  • Model Leveraging: The system offers tools to leverage a model’s visual appeal and helps with clarification, quantification and modification of parameters for better project understanding, as said by nearly 76% of users.
  • Non-Intuitive: The system is not intuitive for functionalities like save views and color-coding objects. The home page is not properly organized and is overwhelming to use, as noted by nearly 80% of reviewers who mentioned its usability.
  • Limiting: Nearly 77% of reviewers said that the system offers limited customizations while grouping trade partners, lacks a checklist feature for completed tasks and doesn’t allow copying specifications to create new templates.
  • Mobile App: The mobile interface is tedious for several functionalities like selecting objects, said nearly 75% of users who talked about the mobile app.

Key Features

  • Quantity Takeoff:  Increase bid accuracy by extracting quantities based on precise data in BIM models. Quantify and visualize changes between iterations. 
  • Subcontractor Management: Manage issues and project scopes that impact schedule and cost. Address any potential issues before they start. 
  • Field Management: Integrate with Procore, let users take models to the field for project control, keeping projects within the budget and on time. 
  • Better Model Quality: Access model properties to identify incorrect or missing information. Manage model properties to collate data, ensuring quality for BIM workflows. 
  • Performs Model Takeoff: Extract based on accurate information in BIM models and explain costs by scope to confirm subcontractor quantities. 
  • Access to 3D Models: Manage industrial projects and facilitate collaboration between multiple stakeholders by providing detailed reports and data-driven decisions. 
  • Instant Access to BIM: Manage BIM projects by facilitating collaboration between stakeholders with data-oriented reports. Gain quick access to data for timely decision making. 
  • Tackle Bid Day: Group, categorize and sort model objects to facilitate efficient bid day processes. Estimators can verify bids by shifting objects to bid packages and pulling quantities to validate and compare contractor bids. 
  • Export and Import Data: Import changes and update model data. Export data to Navisworks Search Set or Excel workbooks via model inventory functions. 
  • Visualize Data: Visualize and manage data to view project scope and strengthen decision making. Validate subcontractor model changes, bids and quantities in a few minutes. 
  • Access to Design: Empower owners, stakeholders and general contractors by analyzing, accessing and contributing to the design approach. 
  • Design Cost Impact: Track high-cost components, letting the design team balance estimating costs and design. Keep the project budget in control without affecting design quality. 
CoConstruct
CoConstruct
Start Price
$499
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked CoConstruct

CoConstruct offers a user-friendly solution for construction businesses to remove ambiguities, streamline operations and enhance productivity. It defines the scope of work, helps delegate tasks to team members, fosters communication with clients and trade partners, provides an overview of all in-progress projects and adapts to business needs. It seamlessly integrates with Quickbooks and keeps track of budgets, project estimations, expenses, billing and invoices. However, the system is challenging to set-up initially. It is hard to implement, requires a steep learning curve to understand its capabilities and backend processes and is slow to respond.

Pros & Cons

  • Functionality: The system streamlines organizational processes, efficiently tracks change orders, manages construction schedules and makes all information available easily. Its user-friendly interface helps define the scope of work, delegates tasks to employees and displays an overview of project status, noted by 81% of users who talked about the product’s functionality.
  • Communication: Nearly 79% of reviewers said that the product fosters communication with their clients, trade partners and clients and tracks all interactions so that they can be accessed anytime. It provides clients with greater visibility into project progress and stores all information in one place.
  • Mobile App: The system’s mobile platform provides easy access to schedules and tasks anytime, anywhere from any internet-connected device, without affecting field staff productivity, said nearly 81% of the users who talked about the mobile platform.
  • Flexibility: The system is customized to handle specific projects and does not offer capabilities to handle diverse projects, noted nearly 75% of reviewers who mentioned its flexibility.
  • Customization: Nearly 77% of reviewers said that the system offers limited customizations while grouping trade partners, lacks a checklist feature for completed tasks and doesn’t allow copying specifications to create new templates.

Key Features

  • Optimized Bidding: Attach estimations and specs directly to bids. Auto-load bid details to avoid double entry. Allow trade partners to update bid statuses. 
  • Cost Control: Track costs against actual project bills to maintain accurate project budgets. Send verified work immediately to QuickBooks to create bills to help lighten the load on accounting employees. Create full PO items on estimates. 
  • Accurate Invoicing: Create invoices from project costs and email them with a single click. Automatically sync invoices with QuickBooks and mark them completed when paid. 
  • Budgeting and Forecasting: Update project costs with real-time data from budgets. Share budgets with clients without having to create cost spreadsheets. Automatically update budgets as clients make choices. 
  • Punch Lists: Receive reminders about last-minute fixes and repairs. Let clients confirm the completion of tasks to keep everyone on the same page. 
  • Lead Tracking: Keep lead data in one accessible location. Set scores and categories while finding interesting leads and track contact details and upcoming tasks. Stay updated about field tasks, lead acquisitions and administrative tasks. 
  • Jobsite Activity: Allow field teams to input log notes using the mobile app. Create custom flags to report project issues, such as missing orders and late subs. 
  • Timesheet Management: Track workers’ activities using time clock functionality. Allow team members to clock in and clock out from the web or mobile app. 
  • Schedule Coordination: Integrate with iCal to access data from Google, Outlook, Yahoo or macOS/iOS calendars. Use existing schedule templates or import from other systems. Adjust schedules by typing or using drag-and-drop functionality. Send alerts and reminders to teams through email or text.  

Pricing

License/Subscription Cost
  • Dependent on the type of subscription range you choose.
Installation/Implementation Cost
  • No setup fee
Training Cost
  • Self-service support is available online
  • Unlimited tech support is also provided
Recurring/Renewal Costs
  • Recurring costs depend on your level of subscription
Acculynx
Acculynx
Start Price
$59
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Acculynx

Acculynx offers robust capabilities to track day-to-day work progress, keeps projects on schedule and stores everything in one place for easy access. Its powerful database and all-in-one functionality help users stay on top of their projects and work progress. It organizes business operations, makes information accessible, keeps everyone on the same page and improves overall efficiency. It is backed by helpful customer support that is quick to respond to queries and fix issues. However, the product has a steep learning curve to get used to its features, has a bug-prone mobile interface and is expensive for small businesses. It doesn’t allow importing all Quickbooks data, doesn’t integrate with many third-party modules like CompanyCam and makes it difficult to set up a contact with multiple jobs.

Pros & Cons

  • Functionality: The system organizes operations, keeps work progress on schedule and tracks multiple tasks efficiently. It keeps everyone in sync with developments, provides a robust database and comes with diverse capabilities, noted 84% of users who talked about the product’s functionality.
  • Accessibility: Nearly 81% of reviewers who talked about accessibility said that the system is easily accessible by any internet-connected device, whether in office or on-the-go. Users can tag, contact and send messages to people about a job.
  • Dashboard: The product offers a clean and useful dashboard along with a sales leaderboard that is easy-to-use for sales representatives, said 77% of users who mentioned dashboards.
  • Support: Approximately 80% of reviewers who talked about support noted that the system is backed by prompt and efficient customer support to resolve product-related issues and queries.
  • Learning Curve: There’s a steep learning curve involved to get acquainted with all of the bells and whistles offered by the product, noted 80% of users who talked about the learning curve.
  • Mobile App: Nearly 82% of reviewers who referred to mobile apps said that the system’s mobile interface is slow, glitch prone and has a poor layout.
  • Invoicing: Nearly 78% of users who talked about invoicing said that the system offers limited invoice customizations and doesn’t allow for the creation of multiple invoices for the same job.

Key Features

  • Customer Relationship Management: Track sales process from the lead stage to contract signing. Capture activities, correspondence and documents for faster deal closures. 
  • Aerial Measurement Ordering: Order SkyMeasure and Eagleview roof measurement details. Auto-populate measurements in an estimate without having to enter details manually. 
  • Lead API: Import lead information from the internet to landing pages, external websites and lead forms to remove duplicate data entries. 
  • Project Management: View job progress with communication, action and detail tracking in the job files. Users can upload files, send messages, assign tasks and create notes. 
  • Material Ordering: Know material costs to build correct estimates with access to product catalogs and preferred pricing. Place orders directly. 
  • Labor and Production Management: EEasily keep production on budget and schedule. Schedule labor deliveries and track job costs. 
  • Customer Portal: Share data and collaborate with customers and subcontractors. 
  • Job Costing: Share data and collaborate with customers and subcontractors. 
eSUB
eSUB
Start Price
$49
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked eSUB

eSUB streamlines project management, provides prompt feedback on projects and simplifies processing change orders and RFI correspondence swiftly. It boosts productivity by delivering accurate information, uploading pictures and communicating with the field staff in real time. Its centralized tracking system monitors job progress from start to finish, stores all work-related information in one place and keeps everyone informed. It is easy to implement, backed by helpful customer support and can be customized to fit a user’s workflows. However, the product has a steep learning curve to get used to its features, doesn’t offer a task reminder function and lacks flexible reporting features. It has limited default areas, logs out several times when idle and its mobile apps offer limited capabilities.

Pros & Cons

  • Functionality: The system organizes daily tasks, tracks multiple documents like change orders and daily reports and helps apply contacts to multiple jobs. It simplifies project management and makes information available to relevant employees, noted 89% of users who talked about the product’s functionality.
  • Flexible: Nearly 81% of reviewers who talked about flexibility emphasized that the system can be customized to accommodate different workflows and allows clients to approve, revise or reject projects.
  • Centralization: The product offers capabilities to track all aspects of a job from a central location, making it easier to monitor work progress from start to finish, said 77% of users who mentioned centralization.
  • Communication: Approximately 83% of reviewers who talked about communication noted that the system fosters real-time communication between office and field staff and outbound exchange with the clients.
  • Learning Curve: There’s a steep learning curve involved to get acquainted with all bells and whistles offered by the product, noted 80% of users who talked about the learning curve.
  • Mobile App: Nearly 86% of reviewers who talked about the mobile interface said that the system’s mobile apps do not provide features like the website.
  • Reporting: The system doesn’t offer detailed reporting for information like timesheet data, said approximately 75% of users who talked about reporting.

Key Features

  • Document Control: Access project files in real time using the mobile app. Grant document access permissions to selected team members. Store all integral data in a virtual filing cabinet to help boost productivity. 
  • Resource Planning: Schedule employees and equipment using drag-and-drop functionality. Allocate resources based on employee skill levels, project needs and equipment availability. Allow workers to check schedules in real time to help keep everyone on the same page. 
  • Accounting Modules: Keep financial data secure and eliminate data entry errors. Record transactions to allow accounting staff to help determine profits and losses. Automatically transfer job costing data to existing accounting systems. 
  • Integration: Share files across other systems with simple to use importing and exporting functionality. Integrate with popular ERP modules to tackle accounting needs and decide what documentations should be shared and with whom.  
  • Purchase Orders: Create accurate purchase orders to receive fast approvals. View payment statuses in real time. Keep track of line items such as cost of parts, discounts, quantities and part codes. 
  • Issue Tracking: Allow employees to create daily logs to track weather conditions, disruption hours and accidents to help resolve issues beforehand. Identify internal issues to manage workers efficiently. Receive notifications when tasks are nearing due dates. 
  • Corporate Management: Access critical project data from one accessible location to help managers quickly generate and analyze reports. Email, approve, edit or attach reminders to change order logs with just a click. Track reports, drawings, submittals, transmittals and more to help make data-driven decisions.  
  • Schedule Management: Assign and coordinate tasks effectively using Gantt charts. Copy tasks, durations and dependencies from past schedules to help save time. Manage resources efficiently using critical path scheduling functionality. 
  • Correspondence Toolbox: Access letter and legal templates such as administrative forms, change directives, notices, contract documents and more. Create accurate documentation to avoid legal disputes. 
  • RFI Tracking: Create RFIs using customizable templates to help gain quicker responses. Track RFI statuses to ensure all concerned clients are notified. Attach drawings, details, clarifications and relevant documents to RFIs. 

Pricing

License/Subscription Cost
  • Payment is made either on a per user or subscription basis.
Training Cost
  • On-site training and web training are available.
Recurring/Renewal Costs
  • Cost is equivalent to the monthly subscription fee, based on the number of users.
Aconex
Aconex
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Aconex

Oracle Aconex is suitable for large engineering and construction projects, though not so much for smaller operations. Its document management feature impressed most of its users, though many think that its interface isn’t easy to navigate. It does not support cut and paste from external documents to a message. Since it is a web-based module, the efficiency of this application depends on internet connectivity. Users liked that documents could be exported to Excel sheets. Some users complained that it wasn’t very reliable as a system and that they had to continuously refresh the page to make it work.

Pros & Cons

  • User Friendly: The system is easy to use and intuitive, as noted by approximately 85% of users who mention the system’s usability.
  • Functionality: The system offers a robust suite of document management tools for the construction industry, as reported by 67% of the users who mention the functionality of the product.
  • Document Management: Users like its document management features as it lets them utilize it for document repository and control, as stated by 87% of the users that spoke about document management.
  • Support: Support teams are responsive, as reported by 66% of the users who mention support.
  • Permission Management: Nearly 80% of the users who mention user permissions say that if required permissions are not set correctly, users may be able to access unauthorized or unrelated documents, creating security vulnerabilities.
  • Learning Curve: 100% of the users who talked about how easy it is to learn state that using all its features may be difficult and may require additional training.
  • Mobile App: Almost 66% of the users who talk about its mobile application say that it isn’t always seamless or better than relying on email.

Key Features

  • Document Management: Manage all project documentation with no limitations on size or type of file. Custom permissions can be set on a per-document basis to allow only those with a reason to edit. Version control ensures users are always up to date when working on project documents. 
  • BIM Management: Collaborative features allow team members to view, edit and annotate models of projects. Coordinating design teams allows for better feedback on model changes, quicker turnaround on changes and a more efficient project.  
  • Budget Automation: Leverage CPI and SPI for better cost forecasting. Automate billing processes to save time and mitigate errors. Gain visibility into project performance with variance analysis.
  • Quality and Safety Processes: Create custom health and safety checklists, punch lists and more to keep project sites in compliance with safety standards. Capture problem data as it arises and customize issue tracking to focus on areas that need improvement. 
  • Customizable Workflows: Import successful custom workflows directly into a dashboard.  
  • Mobile Accessibility: Access critical project data via smart devices through mobile apps. 
  • Forms and Communications: Standardized processes support project-wide visibility and access. Track communications and progress, avoid bottlenecks and lower RFI turnaround period.  
  • Cost Management: Track project and portfolio performance with variance analysis and cost tracking in real-time. Provides visibility into forecasts, budgets and projective outcomes to take corrective action. 
Corecon
Corecon
Start Price
$25
Per User, Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Corecon

Corecon is easy to use and has a powerful set of features to handle construction management projects. Exporting and importing data from other tools like Sage/Timberline is easy. Users are pleased with its reporting feature as they allow them to edit reports. It gives users access to databases to create reports. QuickBooks integration isn’t seamless for some users and may get buggy. Users say that it may be fit for a small number of large projects. All the information about client billing and subcontractor work is available in one place. The support team is reasonably helpful.

Pros & Cons

  • User Friendly: The system is intuitive and accessible, as noted by approximately 85% of users who mentioned its usability.
  • Functionality: It offers a robust suite of successful construction project management tools, as reported by 83% of the users who mentioned the product’s functionality.
  • Integration: Nearly 66% of the users who mentioned its integration capabilities are satisfied with them. Users say that integration with Planswift and QuickBooks is robust.
  • Interface: Nearly 75% of the users who mention its interface do not find it easy to navigate.
  • Learning Curve: It has a steep learning curve, as mentioned by 100% of the users who talked about its learning curve.

Key Features

  • Accounting Integrations: Integrate with QuickBooks, Sage 50, SAP Business One and Xero. 
  • Estimating: Create estimates with up to a four-tier breakdown and markups available at every level. 
    • Contact Management: Create and search contacts off-site through internet-enabled devices. Sync existing contact databases with Outlook. Receive alerts when licenses or insurances are close to expiration. 
    • Lead Tracking and Analytics: Track and analyze leads using dashboards. Create classification structures for leads to organize opportunities as per business needs. Set up awarded projects and eliminate duplicate data entries using the lead-to-project wizard. 
    • Drawings and Specifications: Share drawings and specifications through the team link portal. Add notes to images, documents and blueprints using document viewer. 
  • Utilities: Transfer the existing accounting system’s financials using a simple sync tool to help cut down on manual data re-entry. 
  • Project Management: Manage all aspects of a project to help streamline daily business processes. 
    • Scheduling: Import schedules from Excel or Microsoft Project. Assign tasks to workers and review timelines to keep projects on track using calendar functionality. 
    • Quality Control and Safety: Create checklists to conduct quality checks. Document and distribute inspection reports using punch lists. 
    • Correspondence and Documentation: Store journals, issues, RFIs, submittals and transmittals in an accessible location. Share data securely with internal and external team members. 
  • Mobile Interface: Enter and view data on the go. Handle daily logs, task updates, timecards and expenses off-site. 
  • Job Costing: Access financial documents anytime to help make quick and informed business decisions. 
    • Procurement: Automatically copy RFP packages and estimate items to purchase orders or subcontracts. Manage procurement requirements of suppliers and subcontractors. 
    • Timecards: Allow workers to clock in and out with geotagging. 
    • Financial Analytics: Manage multiple project budgets using financial dashboards. 

COMPARE THE BEST Home Builder CRM Software

Select up to 2 Products from the list below to compare

 
Product
Score
i
SelectHub’s Analyst Rating is based on data from our 400+ point analysis of Home Builder CRM Software, user reviews, and our own crowd-sourced data from our free software selection platform. Scores are periodically updated via ongoing selection projects and user activity within our platform.
Start Price
Free Trial
Company Size
Deployment
Platform
Logo
Procore
$375
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Procore
Buildertrend
$99
Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Buildertrend
PlanGrid
$49
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
PlanGrid
e-Builder
Undisclosed
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
e-Builder
Assemble
$7,500
Annually, Quote-Based
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Assemble
CoConstruct
$499
Monthly
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
CoConstruct
Acculynx
$59
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Acculynx
eSUB
$49
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
eSUB
Aconex
Undisclosed
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Aconex
Corecon
$25
Per User, Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Corecon

All Home Builder CRM Software (55 found)

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Raken

by Raken
Raken
Raken is a cloud-based reporting and management solution that fits with projects of all sizes. It contains powerful reporting tools focused on saving time and money. With strong mobile capabilities, users can type out or dictate daily reports directly from mobile devices while on the job site. Toolbox talks can be hosted, and users can add photos, videos, weather reports and more as attachments to reports. It helps users keep track of subcontractor hours as well with time management capabilities.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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BIM 360

by Autodesk
BIM 360
Autodesk’s BIM 360 brings your construction teams together through a unified platform. This software package uses real-time data from all aspects of your projects to better inform decision-making and increase the profitability of your operations. Automation of industry standard documentation promotes organization and project efficiency.BIM 360 fosters a collaborative environment through work-sharing and designs that can be viewed, edited and annotated by users with permission. A number of modules can be added to this solution for a more complete management environment. These modules include BIM 360 Docs, BIM 360 Design, BIM 360 Build, BIM 360 Glue, BIM 360 Layout, BIM 360 Plan and BIM 360 Ops.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Microsoft Dynamics SL

by Microsoft Corporation
Microsoft Dynamics SL
Microsoft Dynamics SL combines the power of an ERP solution with robust project and financial management features. It helps users deal with fluctuating demand while providing accurate budgeting support to keep financial records organized. It functions within businesses of any size and can help boost sales, reduce job costs, provide insight into company data and ensure all compliances are met. It comes in two versions, Business Essentials or Advanced Management, that can come as a complete package or users can choose a la carte. Pros Strong financial management Robust project accounting User-friendly interface Customizable features Reliable support Cons Limited customization options Potentially complex setup Costly add-ons Reporting could be enhanced Some integration challenges
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Houzz Pro

by Houzz
Houzz Pro
Houzz Pro is a cloud-based lead management and estimating solution. It offers a range of project management, marketing and visualization inclusions, enabling interior designers, architects, and general and specialty contractors to address their business needs. It supports targeted local advertising and lead generation and lets businesses create premium profiles to build their brand.Users can manage projects, produce estimates, mood boards and floor plans, and give clients access to dashboards for greater visibility. It provides business management modules to help stand out from competitors. Access data from remote locations via a mobile app.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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B2W Software

by B2W Software
B2W Software
B2W Software is a unified estimation software designed for the heavy construction industry that connects data, workflows and people. Deployed on the cloud or as an on-premise solution for Windows and Linux, it provides accounting integration, audit trails, project and subcontractor management and, what-if analysis.It also maintains centralized cost data information, templates and cost structures. Track deletions, modifications and additions, user recordings, time and date. Estimators can customize bids with detailed prices, including subtotaling and grouping options. Import tables from Excel, connect to other electronic bidding modules and export data to ERP and project management inclusions.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
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Assignar

by Assignar
Assignar
Assignar provides solutions designed for contractors and fieldworkers to help streamline business operations. It assists contractors in conducting prequalification procedures and assigning qualified crews to tasks. GPS technology helps track the location of vehicles, ensuring projects remain on schedule.Project managers can access timesheets via the Fieldworker app. Conduct job site inspections to avoid incidents and near misses. Export reports to Xero, Sage 300 or QuickBooks to make strategic business decisions.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
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Touchplan

by MOCA Systems
Touchplan
Touchplan is a sophisticated construction management software designed to streamline project planning and execution. It excels in facilitating collaboration among construction teams, making it particularly beneficial for industries such as commercial construction, infrastructure, and real estate development. Users appreciate its intuitive interface that enhances communication and coordination, leading to improved project outcomes. Unique features include real-time updates, visual task management, and comprehensive reporting tools that provide valuable insights into project progress. Touchplan stands out for its ability to integrate seamlessly with existing workflows, reducing the learning curve for new users. While specific pricing details are not publicly disclosed, potential users are encouraged to contact SelectHub for a tailored quote that aligns with their project requirements. Overall, Touchplan is praised for its user-friendly design and effectiveness in managing complex construction projects, offering a competitive edge over similar products in the market.
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

WeBuild

by WeBuild
WeBuild
WeBuild offers cloud-based integrated software solutions that help generate project reports, manage bids, create accurate estimates, assign tasks and promote team collaboration. Managers can reduce administrative errors with automated document management functionalities.It assists with tracking project progress from the design phase to completion. It’s user-friendly and offers integration with its product suite. Users can access information from anywhere at any time through internet-enabled devices.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Methvin

by Methvin
Methvin
Methvin is a takeoff and estimating software designed to streamline construction project bidding and cost management. It caters to contractors of all sizes, but its comprehensive features and integrated functionalities might particularly benefit medium-sized businesses handling complex projects. Users can extract quantities directly from plans, generate bills of materials, and create detailed cost estimates. Integration with scheduling and resource management modules allows for comprehensive project oversight. Methvin is praised for its ease of use, powerful automation, and ability to handle diverse project types. Compared to similar offerings, Methvin emphasizes visual takeoff tools, comprehensive cost databases, and seamless integration across estimating, scheduling, and resource management. However, user reviews suggest its pricing might be less competitive for smaller firms, with costs typically based on a per-user, annual subscription model. Pros Easy to use interface Fast takeoff creation Cloud-based accessibility Integrates with other tools Affordable pricing Cons Limited customization Fewer features than competitors Can be slow with large projects Limited reporting options Customer support can be slow
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

ConstructionOnline

by UDA Technologies
ConstructionOnline
Developed by UDA Technologies, ConstructionOnline offers scheduling, estimating and project management solutions to medium- and large-sized construction companies. It helps users perform inspections by creating punch lists. It allows clients to quickly respond to RFIs and helps speed up business processes.Users can assign and monitor tasks using Gantt charts. It enables team members to share critical documents through the TeamLink portal.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

LetsBuild

by LetsBuild
LetsBuild
LetsBuild is a construction management software system that is deployed on the web and has mobile applications for both Android and iOS. Users can view and get site updates in real time by digitizing processes centrally. It reduces administrative burdens with its reporting feature and prevents delays and mistakes by letting users track and solve mistakes. It helps communicate with all the stakeholders across multiple projects and protect from claims by ensuring that users comply with regulations and standards.
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

IFS

by IFS World
IFS
IFS offers is a suite of connected workflows such as accounting, warehouse management, distribution, sales and HCM. By integrating a range of front- and back-office workflows, the program aims to alleviate internal snags and streamline operations.The software contains real-time insights and can be accessed either through the cloud or via on-premise installation. It’s intended for use by medium and large companies. The program is highly integrative and contains various online support and training options for users.To learn more about their primary ERP offering, visit our IFS Cloud page.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

BuildingBlok

by BuildingBlok
BuildingBlok
BuildingBlok is a cloud-based construction management platform designed to streamline and optimize business processes. It provides SSL/TLS encryption to secure web communications. Project managers can access documents off-site via mobile devices. Create accurate estimates and track finances using accounting modules.Share project files with team members, promoting a collaborative work environment. Contractors can generate and analyze cost and activity reports to help make strategic business decisions. Manage projects from inception to completion from an accessible location.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Jonas Premier

by Jonas Software
Jonas Premier
Jonas Premier is a cloud-based software designed to meet the needs of general and specialty contractors, home builders and land developers to help streamline and optimize business processes. Contractors can generate reports to develop strategic plans. Monitor project statuses off-site using mobile devices.It allows subcontractors to sign documents electronically. Accounting modules helps reduce costly errors. Project managers can access dashboards to gain a detailed overview of projects’ progress.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

AlignOps

by AlignOps
AlignOps
AlignOps is a sophisticated software solution designed to streamline Construction Management tasks. It is particularly well-suited for industries such as construction, engineering, and project management, where efficient coordination and oversight are crucial. The platform offers unique benefits like enhanced project visibility, real-time collaboration, and comprehensive task tracking, which are essential for managing complex construction projects. Users appreciate its powerful features, including detailed scheduling, resource allocation, and budget management tools, which help in maintaining project timelines and financial control. Compared to similar products, AlignOps is praised for its user-friendly interface and robust functionality, making it a preferred choice for professionals seeking to optimize their operations. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a personalized quote tailored to their specific requirements. AlignOps stands out for its ability to integrate seamlessly into existing workflows, providing a competitive edge in construction management.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$500 - $1,000
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request with no obligation:
Demo Pricing

Buyer's Guide

Home Builder CRM Software Is All About Getting the Most Out of Your Sales and Marketing Efforts

By Gerrad Frei, Technical Content Writer at SelectHub

Home Builder CRM Software BG Intro

As the lifeblood of your business, maintaining positive customer relationships is critical to success. Like other construction management solutions, home builder CRM software allows you to make data-driven business decisions, improving customer satisfaction, and getting the best ROI from your sales and marketing dollars.

In this guide, we’ll cover what home builder CRM software is, how it improves your operations and how to find the best-fit system.

Executive Summary

  • Home builder CRM software helps residential construction and remodeling business owners, managers, salespeople and marketing professionals monitor and maintain customer relationships.
  • Key features include customer data management, campaign, sales and project management, lead capture tools, reporting and analytics capabilities, and web tracking and alerts.
  • Before buying, ask potential vendors questions about themselves and their producst to ensure the solution is right for you.
What This Guide Covers:

What Is Home Builder CRM Software?

Home builder CRM software is a customer relationship management system that helps managers, marketing and sales professionals monitor and improve the dynamic between clients, the company and personnel.

It improves your construction management process by capturing real-time data to provide critical insights into your processes and client interactions. Using this information, you can make strategic marketing and sales decisions and improve customer satisfaction.

Primary Benefits

As your needs are unique, the advantages you gain from incorporating home builder CRM will likely go beyond those mentioned here. However, regardless of the circumstances, expect to reap the following benefits.

Home Builder CRM Benefits

Enhance Customer Experience & Relationships

Home builder CRM software tracks and stores customer data, so your sales team knows exactly how to cater to their needs. Automated follow-up emails and other communications maintain relationships with every customer, regardless of size or buying power.

Home Builder CRM Software Categories

Boost Efficiency & Performance

Material prices continue to place strain on home builders and remodelers. To stay profitable, owners and managers need to save expenses elsewhere.

Home builder CRM software identifies operational inefficiencies and performance shortfalls and provides actionable insights to get the most ROI from your marketing and sales efforts.

Improve Close Rates

Though slowly improving since the end of 2022, single-family home sales continue to be low. Home builder CRM software captures and tracks lead information, so you can focus your sales approach on a potential client’s unique needs and close more deals.

Key Features & Functionality

Each home builder CRM platform contains a unique mix of capabilities. Though the list below isn’t exhaustive, it contains a mix of basic and advanced features you might find while shopping.

Home Builder CRM Features

Customer Data Management

Store and access a comprehensive collection of customer data and documents, such as:

  • Contact information
  • Customer history
  • Previous purchases and contracts
  • Completed lead capture forms
Campaign & Sales Management

Manage and monitor marketing campaigns and sales pipelines. Create emails, newsletters and other campaign materials using custom templates with personalized branding to drive traffic to your website or announce new homes, open houses and other events.

Quickly segment materials to easily create targeted, focused campaigns on select customer types. Monitor where sales are in the pipeline in real time.
Project Management

Manage and monitor a new construction project or remodel from start to finish. Create production schedules and agendas, assign tasks and track build progress in real time. Compare actual production against estimates to keep projects on time.

Keep all designs, bids, estimates and other documents in a single digital location to enhance communication and collaboration.
Lead Capture Tools

Create lead capture forms for your website, onsite and third-party resources. Automatically collect and store captured information in a central location, broken down by each unique user. Use data to tailor marketing and sales materials

Track leads for timely manual or automated follow-ups.
Reporting & Analytics Tools

Track key metrics across projects and marketing and sales campaigns. Monitor performance across all areas and timeframes. Identify which approaches are most effective, why and how to create more effective strategies in the future.

Instantly generate reports using Gantt charts, graphs and other visualizations. Send reports to staff and clients as emails.
Web Tracking & Alerts

Monitor traffic and click-throughs on your website. Receive alerts when prospects fill out lead capture forms or when clients return.

See which pages, content and topics potential and recurring customers view to help tailor your sales approach to their needs.
Third-party Integration

Consolidate multiple data streams and avoid unnecessary manual duplicate entries by integrating with third-party applications, such as financial management or building information modeling (BIM) systems.
Mobile Capabilities

Manage your entire operation from any location using a smartphone or tablet. Personnel in the field can pull up comprehensive customer histories, completed lead capture forms and other tools to close a sale.

Software Comparison Strategy

Many home builder CRM platforms have similar capabilities and features, making it difficult to know which solution is best for your business. To help, check out our software selection guide. It uses our Lean Selection Methodology to comprehensively compare platforms and find the right fit.

To put it broadly, start by identifying your needs. Which areas of your current operation fall short? Which pain points will software and automation soothe? Talk with your team to gain their perspective and insights.

Then, search for platforms that address your needs. Make sure to research the vendor before committing to a platform. You can read online reviews, ask for advice and opinions from industry colleagues, and, if available, test drive the solution using a free trial.

Cost & Pricing Considerations

Usually, the deployment method most significantly affects the price of home builder CRM software. Other variables, like the number of users, can also inflate the lifetime cost.

Cloud-based

The most popular deployment method, cloud-based systems leverage a data or internet connection to provide digital tools to users, providing greater mobile capabilities. As the vendor stores the platform on their servers, they perform maintenance, security and other backend duties at no extra cost.

Most cloud-based solutions are SaaS, requiring a monthly or annual subscription for access. Their low entry point and lack of backend expenses appeal to small businesses. However, some vendors charge more for certain service tiers or each unique user, increasing the subscription price.

On-premise

Vendors download on-premise solutions directly onto servers stored and maintained on your property. Though providing greater security and customizability, your company handles all backend responsibilities and associated costs.

Often, on-premise systems require a significant one-time investment, usually in the form of a licensing agreement. The high upfront and continuing maintenance costs make these solutions untenable for small businesses.

Hybrid

Combining the capabilities of cloud-based and on-premise platforms, hybrid software can uniquely meet the needs of your team. The platform’s cost depends on the included features.

The Most Popular Home Builder CRM Software

Kickstart your software search by taking a look at the most popular home builder CRM software available on the market.

CMiC

CMiC is an end-to-end management solution deployable via the cloud or on-premise. Manage projects throughout the lifecycle. Maintain all documents and customer data in a single digital location. Create detailed schedules and agendas for construction, marketing and sales personnel.

CMiC

Manage multiple projects and maintain and organize their information in a single location.

Procore

Procore uses real-time information to provide actionable insights into projects of all sizes, from conception to closeout. Increased data visibility allows owners and managers to identify inefficiencies in processes. Automatically generate detailed reports on any key metric.

Procore

Generate reports and visualizations on any key metric.

ConstructionOnline

ConstructionOnline is a cloud-based management platform built to handle medium- and large-sized projects. Track leads and monitor the sales funnels. Create comprehensive customer databases, including contracts, contact information, call logs, meeting notes, emails, text messages and more.

ConstructionOnline

Manage projects, campaigns and resources using detailed digital dashboards.

 

 

Questions To Ask

Before browsing possible home builder CRM solutions to purchase, first identify your needs by asking guiding questions. Such as:

  • What is my budget?
  • What features will improve our operational pain points?
  • Do we need vendor support to maintain the platform, or is our infrastructure sufficient?
  • How many employees need to use the solution?
  • Will the employees need training to learn the software?

Home Builder CRM Key Questions

To find out more about potential vendors, ask the following questions about them and their products.

  • How well and to what extent does the software automate tasks?
  • What size companies do you typically work with?
  • How long does onboarding typically take?
  • What other applications does the solution integrate with?
  • What customer and technical support options do you provide?

Next Steps

Home builder CRM software allows users to utilize company and client data to improve customer experience, close more sales and better focus their marketing efforts. However, finding the right platform can be overwhelming.

Start your software search with our comprehensive comparison report and learn more about industry leaders.

Product Comparisons

Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Gerrad
By Gerrad Frei
Technical Content Writer
Gerrad Frei is a Technical Content Writer at Selecthub, specializing in construction management and field service management. An avid reader from an early age, he decided on a career in writing, studying Journalism and Broadcast Production at the University of Wisconsin, Platteville. When he's not reading or writing, he spends his free time with his wife caring for their many rescue dogs, listening to podcasts and saving Faerun from calamity in Dungeons and Dragons.
See Full Bio
Shantashree
Technical Research By Shantashree Das
Senior Analyst
Hailing from the Northeastern state of Assam, India, Shantashree Das completed her Bachelor of Engineering (B.E) in Computer Science and Engineering at the Royal School of Engineering and Technology (now Royal Global University) in Guwahati. She then pursued her Master of Business Administration (MBA) in Operations Management and Marketing at Assam University, India, where she developed a strong interest in ERP. Over the course of her career at SelectHub, Shantashree has gained specialties in various ERP and construction software categories, such as Manufacturing Software, CMMS Software, Construction ERP Software, Warehouse Management Software, Supply Chain Management Software, Distribution Software, Field Service Software, Takeoff Software, Construction Bidding Software, Construction Estimating Software, Construction Management Software, Construction Scheduling Software, and Property Management Software.
See Full Bio
Kankana
Technical Review By Kankana Kalita
Principal Analyst
A seasoned business and research analyst, Kankana Kalita specializes in ERP, CMMS, manufacturing, construction, supply chain, HRMS and CRM. Prior to joining SelectHub, she earned a Bachelor's degree in Computer Science and Engineering, an MBA in Operations and Marketing, and worked in email marketing and logistics.
See Full Bio
Hunter
Edited By Hunter Lowe
Content Editor
Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter.
See Full Bio