Last Reviewed: November 14th, 2024

Best EAM Software Of 2024

What is EAM Software?

Enterprise Asset Management (EAM) software is the digital backbone for maintaining and optimizing physical assets throughout their lifecycle. It tackles the challenge of scattered information and inefficient processes, centralizing data on equipment, maintenance history, and costs. This empowers organizations to predict and prevent failures, maximize asset uptime, and reduce operational expenses. Core functionalities include work order management, preventive maintenance scheduling, inventory control, and performance analytics. Emerging features leverage IoT sensors and machine learning for real-time monitoring and condition-based maintenance, further boosting efficiency and reliability. EAM is most valuable for asset-intensive industries like manufacturing, utilities, and transportation, but any organization managing physical assets can benefit. While implementation requires investment and training, the potential return on that investment lies in optimized asset performance, improved operational efficiency, and cost reduction. In essence, EAM software empowers data-driven asset management, transforming how organizations care for their physical capital and unlocking significant financial and operational benefits.

What Are The Key Benefits of EAM Software?

  • Reduced downtime
  • Optimized maintenance
  • Extended asset lifespan
  • Improved data visibility
  • Enhanced regulatory compliance
  • Cost control & optimization
  • Better decision-making insights
  • Increased operational efficiency
  • Improved asset performance
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Our Research Analysts evaluated 72 solutions and determined the following solutions are the best EAM Software overall:

Overall

  • 90 Maximo
    Best Overall, Analytics and Reporting, Asset Tracking
  • 89 SAP EAM
    Best for Analytics and Reporting, Asset Management, Environment, Health and Safety Management
  • 88 HXGN EAM
    Best for Environment, Health and Safety Management, Spare Parts Handling, Workforce Management
  • 83 Assetworks
  • 83 eMaint
    Best for Asset Management
  • 82 Oracle EAM
    Best for Analytics and Reporting, Work Order Management
  • 76 NEXGEN Asset Management
    Best for Resource Allocation and Work Order Scheduling
  • 71 EZOfficeInventory
    Best for Analytics and Reporting
  • 69 IFS EAM
    Best for Environment, Health and Safety Management
  • 69 Maintenance Connection
Maximo  Award
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$3,150
Monthly
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Why We Picked Maximo

IBM Maximo Asset Management helps users perform preventive repairs to extend asset lifespans, monitor assets and equipment, manage contracts, and control inventory. It excels in asset management, tracking and reports. With an intuitive design, plenty of integrations and a high degree of customization, it provides flexibility and ease so users can get the most out of it. However, the UI can be difficult for new users and the cost for licensing is on the higher end. Reviews also cited difficulty with attachments and a complex implementation process as drawbacks. Overall, it’s a good fit for businesses looking for a CMMS with plenty of features that go far beyond asset management.

Pros & Cons

  • Asset Management: Every user who mentioned this aspect appreciated that the system helps reduce asset downtime.
  • Customization: Extensive customizations help users fit the software to their company, according to every review referring to this feature.
  • Tracking: All users mentioning tracking liked that the system helps keep track of site issues, inventory, assets and expenses.
  • Easy to Use: More than 90% of reviews on usability said the solution has an easy-to-use interface.
  • Reports: Reports have helped in analyzing the expense on individual assets and more, as stated by more than 70% of users referring to this feature.
  • Integration: Integration with multiple systems like SCADA has helped smooth out various processes, according to more than 60% of reviews mentioning this feature.
  • User Interface: More than 60% of reviewers referring to the interface felt that it needs to be improved so novice users can easily adapt to it.
  • Implementation: The implementation process is hard and has a steep learning curve, according to all users referring to this aspect.
  • Pricey Licensing: More than 80% of reviewers felt that the cost of licensing was on the higher end.
  • Attachments: It’s difficult to link external documents like Word and Excel, and attaching images takes awhile, according to every review referring to this feature.

Key Features

  • Asset Management: Manage asset operations, conditions, work centers, applications and inventory. Give restricted access to the system and menu options. 
  • System Administration: Provides a framework to share items and data as well as manage communication templates. Includes site and organization setup, bulletin boards, classification hierarchies for assets, locations and work orders, query tickets, item type configuration, and a calendar to track labor, activities and equipment working time. 
  • Asset Lifecycle Management: Stores information like asset number, location, parent and vendor, as well as tracks asset location and arranges them in a logical hierarchy. Also helps: 
    •  Define physical features like guard rails and mile markers and associate those features with one or more linear assets. 
    •  Add or modify meter names and sets of attributes that define the meter. 
    •  Define multiple measuring points, specify alarm limits and set acceptable meter readings. 
    •  Build and construct failure hierarchies and understand root problems. 
  • Analytics: View scheduled reports and monitor KPIs to analyze the maintenance and lifecycle of assets. 
  • Task and Activity Management: Plan, review and manage tasks, activities and work orders. 
  • Contracts Management: Manage labor, purchases, leases, pricing, warranties, rental, service and software contracts. Includes blanket and master contracts, rule definition for each type, and a historical view of contracts. 
  • Financial Management: Define and set currency codes and exchange rates, set general ledger account fields and track project costs to determine the resources needed for project execution. 
  • Integration: Connect with enterprise systems and set up flows between apps. Supports multiple communication modes, UI-based integration, and bulk export and import of data. 
  • IT Infrastructure Management: Specify rules for creation and management of relationships between configuration items. Offers service requests, incidents and work orders as well as grants full control over records like items, assets and location configurations. 
  • Inventory Management: Provides data entry via barcode, service item records, tool records, item grouping, supplier lists, pick lists and more. Also helps: 
    •  Create and manage information about stocked, non-stocked and special order items. 
    •  See when an item is below a specified level with notifications. 
    •  Store information on item locations and view stocked items in the storeroom. 
  • Job Planning Management: Manage plans, detail work descriptions and view assets that require a stop during inspection or maintenance checks. 
  • Preventive Maintenance: Account for labor, materials, service and tools to better plan, manage, budget and schedule regular maintenance. Master records provide a template for future maintenance. 
  • Purchase Management: Features include purchase processing, requests for quotations and invoices. Stores information about companies that make purchases, enables buying materials from suppliers and vendors, and matches invoices to POs and receipts. 
  • Safety Management: Define hazards and safety precautions to prevent a workplace mishap with plans that explain how to take work assets in and out of service. 
  • Security Management: Controls access to sites, applications and menu options. Employees can be in one or more security groups. 
  • Service Request Management: Create requests for configuration, change of an asset and equipment repair. Requests show status and correspondence for better visibility. 
  • Service Desk Management: Oversee processes and save work performed in the asset’s record. Templates help standardize common service requests and incidents. 
  • Release Module: Enables task and activity management. Provides classification and attributes for categorization, PM and scheduling details, task assignment, follow-up records, work logs, communication entries, and requirements for labor, services, materials and tools. 
  • Task Management: Offers activities, tasks, work orders and historical records of work performed. 
  • Work Orders: Available for assets and locations and includes the number of hours worked by contractors or employees. Report on open work orders or small jobs and capture the history of work orders. 
  • AI-Powered Asset Monitoring: Monitors remote assets and operations, automates task execution, and performs anomaly detection. Also provides: 
    •  Customizable monitoring dashboard. 
    •  Rule-based alerts for data tied to specific standards and KPIs. 
    •  Data filtering and root cause analysis based on hierarchies. 
    •  IoT data for processing, direct access, historical storage and archiving. 
    •  Alerts to produce events and create service requests. 
  • Asset Health Insights: Manage the health of assets using IoT data, work history and asset data. Offers: 
    •  Health scores, real-time sensor data and alerts from SCADA systems. 
    •  Maintenance history, weather incidents and subcomponents with historical context. 
    •  Integration with PM systems to access data and manage maintenance schedules. 
  • Predictive Maintenance Insights: Manage future failures and determine asset failure factors that could affect operations. Capabilities include: 
    •  IBM Watson, which scans for patterns in usage, environment and other asset-specific data to predict future failures. 
    •  Data provided by IoT sensors, OT, ERP and EAM systems. 
    •  Predictive model templates, visualizations and a library of analytics APIs to build custom models. 
    •  Machine learning and analytics for operational data generated by critical assets. 
    •  Prescriptive analytics and anomalous behavior detection. 
  • Workers Insights: Offers dashboards, interacting reporting tools, data export, filters and configurable shield parameters. Includes predefined and customized shields that help detect if a worker’s life might be in danger. Tracks data such as: 
    •  Hazards and statistics of hazards via a map. 
    •  Averages and counts for workers, hours and hazards. 
    •  The location of an object or a worker through beaconOS and GPS. 
  • MRO Inventory Optimization: Includes: 
    •  Part and stock management using automation and analytics. 
    •  Inventory segmentation based on criticality and business impact of MRO spares and materials, along with inventory value calculated based on inherited items, average cost and other criteria. 
    •  Lead time tracking to manage asset downtime. 
    •  Reports, dashboards and KPIs for all important metrics. 
    •  Configuration of work queues and screens. 
    •  Column-oriented databases, summarization engines and elastic searches to filter, sort and update records. 
  • Migration Tool: Transfer product customizations and configuration from development to production for testing. Access a standard rollout environment and repeatable rollout processes that help in monitoring, documenting and managing regulatory compliance. 
  • Storeroom Management:
    •  Monitors item availability, records physical counts and balances inventory. 
    •  Offers details on cost, issue and order units. 
    •  Reconciles recent physical count after every completed transaction. 
    •  Includes parent and child storerooms to create hierarchies. 
    •  Supports adding multiple items to a hierarchy and reordering items from a single storeroom. 
  • Service Requests: Features include notifications upon completion or close of a request, multimedia support to upload photos and videos, and resolution monitoring. A security group template grants users access to service requests, work centers, tools and tasks. 
  • Managing Inspection Forms: Offers specific questions to choose from, revisions to active forms by adding conditions, templates for reuse, and the ability to edit questions and instructions. Forms can be associated with assets, locations and work orders. 
  • Business Analysis Work Center: Analyze work efficiency, supply rates, inventory balance and more to improve operation and user performance. View the analyzed data in charts and download it in an image format. 
  • Data Set Designer: Includes filters and sorting to configure content and build sets, which can have an application query applied to them. Supports exporting in CSV format. 
  • Application Analysis: Enhances operations with queries for situations like overdue POs and upcoming reactive work. Incorporates KPI tracking, Query by Example and export to Excel for further analysis. 
  • Reports and Dashboards: Embedded reporting offers more than 100 report types, which can be customized, saved, shared and downloaded. Dashboards summarize business data while storybooks format content in useful ways. Access to Cognos BI provides advanced business intelligence capabilities. 
  • IBM App Connect:  This ready-to-go connector enables integration with distributed databases, infrastructure environments and hundreds of third-party business systems such as JIRA, Salesforce, SAP, QuickBooks and Workday. 
SAP EAM  Award
Start Price
$5,000
Annually
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Why We Picked SAP EAM

SAP EAM has garnered a mixed bag of user reviews over the past year. Many users appreciate its comprehensive functionality, particularly for managing complex assets and maintenance processes in industries like oil and gas, utilities, and manufacturing. The software's ability to integrate with other SAP modules, such as finance and HR, is also seen as a major advantage, providing a holistic view of operations. However, some users find the interface clunky and outdated, leading to a steep learning curve for new users. The system's complexity can also make it challenging to configure and customize, often requiring specialized IT support.

Compared to competitors like IBM Maximo and Infor EAM, SAP EAM stands out with its robust analytics and reporting capabilities, enabling data-driven decision-making for maintenance strategies. Its mobile functionality also receives praise, allowing technicians to access work orders and asset information on the go. However, SAP EAM can be more expensive than some alternatives, especially for smaller organizations with simpler asset management needs. Additionally, users sometimes mention slower performance compared to cloud-based competitors.

Overall, SAP EAM appears best suited for large enterprises with complex asset management requirements and existing SAP infrastructure. Its comprehensive functionality, integration capabilities, and advanced analytics make it a powerful tool for optimizing maintenance operations and extending asset lifecycles. However, organizations seeking a more user-friendly and affordable solution may want to explore other options in the market.

Pros & Cons

  • Comprehensive Functionality: SAP EAM provides a wide range of features that cover various aspects of asset management, such as maintenance planning, work order management, inventory control, and reporting. This comprehensiveness allows organizations to manage their assets effectively throughout their entire lifecycle.
  • Integration with Other SAP Modules: SAP EAM seamlessly integrates with other SAP modules, such as Finance, Controlling, and Materials Management. This integration eliminates data silos and provides a holistic view of asset-related information, enabling better decision-making.
  • Scalability and Flexibility: SAP EAM is a highly scalable and flexible solution that can adapt to the changing needs of organizations. It can be customized to meet specific industry requirements and can support both small and large enterprises.
  • Mobile Capabilities: SAP EAM offers mobile applications that allow technicians to access asset information, create work orders, and update maintenance records from their mobile devices. This improves efficiency and productivity in the field.
  • Analytics and Reporting: SAP EAM provides robust analytics and reporting tools that enable organizations to gain insights into asset performance, maintenance costs, and other key metrics. This information helps identify areas for improvement and optimize asset management strategies.
  • Complexity: SAP EAM is known for its intricate and multifaceted structure, often requiring extensive training and expertise to navigate effectively. This complexity can lead to a steep learning curve for new users and ongoing challenges for existing ones, particularly those without a strong technical background.
  • Cost: Implementing and maintaining SAP EAM can be a significant financial undertaking for organizations. The licensing fees, coupled with the costs of customization, integration, and ongoing support, can strain budgets, especially for smaller companies or those with limited resources.
  • Customization Challenges: While SAP EAM offers a high degree of customization, tailoring the system to specific organizational needs can be a complex and time-consuming process. This often necessitates the involvement of specialized consultants, further adding to the overall cost and implementation time.
  • Integration Issues: Integrating SAP EAM with other existing systems within an organization can pose challenges. Compatibility issues, data migration complexities, and the need for ongoing maintenance of interfaces can create hurdles and disrupt workflows.
  • User Interface: Some users find the SAP EAM user interface to be outdated and less intuitive compared to modern software solutions. Navigating through various modules and functionalities can feel cumbersome, impacting user experience and productivity.

Key Features

  • Analytics: Gain engineering insights using a variety of analysis tools including: 
    • Model-Based Analysis: Provides historic usage and predicts asset health and remaining lifespan by simulating and generating time series data in advance. Helps replay an event and see calculation consequences, optimize a 3D visualization of a trade-off and more. 
    • Vibration Analysis: Identify the unique vibration signature of an asset to serve as indicators of early signs of failure. 
    • Structural Analysis:  Physical sensors on a piece of equipment act as inputs for simulating the stresses and strains on a digital representation of the equipment, helping process and analyze their impact on the equipment. 
  • Asset Information Management: Integrate technical information, asset history, maintenance strategies, financial data and real-word information in one platform using models, systems and templates. 
  • Performance Improvement: Get suggestions and solutions about a piece of equipment. Create, review and submit improvement requests. 
  • Mobile Access: Provides back-end flexibility for convenience to users through native apps for iPad, iPhone and Android. 
  • Asset Management: Build a standards-based physical asset management foundation to manage equipment, facilities, vehicles and other assets. 
  • Maintenance Management: Schedule, assign and record maintenance tasks to track maintenance for individual assets. Includes: 
    •  Maintenance strategies and packages. 
    •  Task lists and operations. 
    •  Maintenance plans and items. 
  • Failure Modes and Effects Analysis: Use failure modes based on probability to prioritize the severity of an impact. Allows identification, evaluations and suggestions against potential failures. 
  • Reliability Centered Maintenance: Improve maintenance strategies as an industry standard, with advanced checklists that enable users to create dynamic questionnaires. 
  • Digital Twin: Offers a tailored and graphical representation of a physical object or asset that uses machine learning and visualization to monitor performance or a product lifecycle. Also supports new business models. 
HXGN EAM  Award
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Why We Picked HXGN EAM

HXGN EAM helps users manage assets, work orders, inventory, materials, budgets and projects. It excels in usability, aids preventive maintenance, provides exceptional customer service and is highly customizable. However, as mentioned in multiple reviews, there is a need to improve the mobile interface. There’s also room for improvement in reports, configuration and licensing. Overall, it’s a good fit for businesses looking for a highly tailored, intuitive CMMS that helps with maintenance planning.

Pros & Cons

  • Customer Service: Every reviewer mentioning support observed that customer service is responsive and takes constant feedback for development.
  • User-Friendly: All reviewers who mention usability said HXGN EAM has a user-friendly interface and intuitive features.
  • Asset Management: Asset management has helped reduce asset downtime, according to all the reviewers mentioning this feature.
  • Flexibility: Every review mentioning flexibility indicated that the solution can be tailored to company needs.
  • Work Order: More than 85% of reviewers observed that this feature helps them manage work orders easily.
  • Cloud: Updates to the multi-tenant cloud make information faster to access, according to more than 85% of reviewers referring to this element.
  • Mobile App: Functionality of the mobile interface needs improvement, according to 70% of reviews mentioning the mobile app.
  • Reporting: Customized reporting is complicated, according to 70% users who mention this feature.
  • Licensing: All users referencing this feature felt the licensing policies don’t match with their company and found it expensive.
  • Configuration: Over 68% of reviewers mentioning this aspect felt that configuring the system is difficult.
  • Updates: Updates are too frequently released, according to more than 70% of users mentioning this element.

Key Features

  • Asset Management: Record, standardize, maintain and structure asset profile information such as identity, configuration, location and maintenance history. Track asset depreciation, store warranty information and provide full technical and commercial function. 
  • Work Management: Easily combines workforce and work order management into a comprehensive module to:
    • Manage, plan and monitor maintenance work as well as the resources required to complete said work.
    • Create preventive maintenance plans, schedule work and assign work orders to technicians based on predefined requirements.
    • Handle purchase order management, revision control, HR management, reliability management and more.
  • Materials Management: Monitor stock levels of spare parts and equipment to maintain an acceptable level without overstocking. Automate supply shipments and purchase orders, store receipts and keep records organized. Also offers:
    • Material organization, product grouping, stock replenishment, receipt and return management.
    • Procurement features like RFQs, POs, invoices and contract management.
  • Budgeting: Streamline budget creation by automating cost capture and analysis of costs for tasks and projects. Performs calculations and generates reports on financial performance and forecasts based on various KPIs.
  • Inspection Management: Simplify inspections through automated collection of required measurements. Risk and safety management help identify hazardous materials and situations to better protect site workers. 
  • Project Management: Streamline tasks from budgeting to task tracking to completion, monitor resource use, compare costs, and track progress. 

Pricing

License/Subscription
  • On-premise:
    • Perpetual license-based model: required to pay an upfront fee to own the software and IP for a fixed term, along with installation, customization and integration costs over and above the license fee
    • Cost is based on an initial licensing fee per user/named user license
    • Additional modules require additional licenses which are valid for a fixed term only
    • Price is dependent on the size of the business, functionality requirements and number of users

  • Cloud-based/SaaS:
    • Recurring subscription-based model: monthly cost depending on the number of users
Maintenance Cost
  • On-premise:
    • Cost is over and above the upfront cost/license fee
    • Requires ongoing maintenance plus ongoing upgrade
    • Users are required to enter into a maintenance agreement for annual support and maintenance, the cost of which is in the range of 10% and 20% of the original license fee
  • Cloud-based/SaaS:
    • Not included in the subscription cost
    • Additional cost for ongoing maintenance and upgrades
  • For both types of deployment:
    • Infor Services provides support services that include cloud support services and global support, with support professionals located in 28 countries
    • Infor Support Services also offers flexible pre-packaged support in three different versions: Essential, Premium and Elite Support
    • Infor also offers ongoing upgrades support through Infor deployment services
    • Infor Xtreme Portal, a non-script-based phone support model where Infor collaborates with the developers who create and update the applications, gives customers instant access to everything available through Xtreme Support, from software patches to service packs and customer communities
Installation/Implementation Cost
  • For both types of deployment, cost is over and above the upfront/subscription cost
  • Provides deployment services which include customized system implementation, upgrades, data migration, testing automation, performance management, and standardized implementation support
  • Infor’s Implementation Accelerators are tailored specifically by industry and for Infor’s solutions. Infor delivers implementation services through its offshore Centers of Excellence. Their centers in Manila, Philippines, and Hyderabad, India have more than 650 employees with deep domain expertise, in addition to an understanding of local industries and requirements
  • Infor also implements solutions through its partners
Customization Cost
  • Cost varies depending on the applications and modules added, based on UI changes, configurable dashboards, data elements required for tracking, the complexity of data, etc.
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Why We Picked Assetworks

AssetWorks' EAM software has garnered a mixed bag of user reviews over the past year. The platform's strengths lie in its comprehensive functionality and robust reporting capabilities. Users appreciate the ability to track assets throughout their lifecycle, from acquisition to disposal, and generate detailed reports on asset performance and maintenance costs. Its preventive maintenance scheduling tools are also highly regarded, helping organizations proactively address potential issues before they escalate into costly problems. However, some users find the interface to be clunky and outdated, leading to a steep learning curve for new users. The mobile app, while functional, lacks the intuitiveness and user-friendliness of its desktop counterpart.

Compared to competitors like IBM Maximo and Infor EAM, AssetWorks is often seen as a more affordable option with a broader range of features. However, it may not have the same level of scalability and customization as its higher-priced counterparts. The software's reporting capabilities are a significant differentiator, providing users with deep insights into asset performance and maintenance trends. This data-driven approach empowers organizations to make informed decisions about asset management strategies, ultimately leading to cost savings and improved operational efficiency. AssetWorks is best suited for organizations with complex asset management needs but may not require the highest level of customization or scalability. Its comprehensive functionality and robust reporting tools make it a valuable asset for organizations looking to optimize their asset management practices and gain a deeper understanding of their asset performance.

Pros & Cons

  • Streamlined Work Order Management: AssetWorks' work order management system simplifies the process of creating, assigning, and tracking work orders, boosting maintenance team efficiency and responsiveness. Users appreciate features like automated routing and scheduling, which ensure work orders reach the right technicians promptly.
  • Comprehensive Asset Tracking: The platform allows users to maintain a centralized repository of asset information, including maintenance history, warranty details, and depreciation schedules. This comprehensive view of assets empowers data-driven decision-making regarding maintenance, repairs, and replacements.
  • Preventive Maintenance Capabilities: AssetWorks facilitates the implementation of preventive maintenance programs, enabling organizations to schedule routine inspections and servicing based on time, usage, or condition. This proactive approach helps prevent equipment failures, extend asset lifespans, and reduce downtime.
  • Mobile Accessibility: AssetWorks offers mobile applications that empower technicians to access work orders, update asset information, and record maintenance activities directly from their mobile devices. This real-time access to data enhances communication and collaboration between field teams and office personnel.
  • Reporting and Analytics: The platform provides robust reporting and analytics tools, enabling users to generate insightful reports on key performance indicators (KPIs) such as asset utilization, maintenance costs, and work order completion rates. These data-driven insights support informed decision-making and process optimization.
  • Clunky Interface: Users frequently mention the outdated interface, finding it cumbersome and difficult to navigate. The lack of intuitive design leads to a steep learning curve and decreased efficiency.
  • Reporting Limitations: Generating reports can be a frustrating experience due to limited customization options and a rigid structure. Users often need to export data to external programs for further analysis, adding an extra step to the process.
  • Mobile App Shortcomings: The mobile app receives criticism for its limited functionality and lack of features compared to the desktop version. This hinders technicians and field workers who rely on mobile access to complete their tasks efficiently.
  • Customer Support Challenges: Some users report difficulties reaching customer support and experiencing slow response times. This can be particularly problematic when urgent issues arise, impacting productivity and user satisfaction.

Key Features

  • Real-Time Data: Captures real-time asset data like location, status, maintenance notes, repair history, transfer details and more, storing data in asset profiles for later use.
  • Inventory Management: Assign barcodes to items, monitor stockroom levels, automate procurement processes and manage spare parts.
  • Maintenance Management: Offers preventive maintenance scheduling, sends alerts when repeating maintenance tasks need to be performed and helps streamline the repair process.
  • Work Order Management: Streamlines the work order process — creation, assignment, completion and recording. Assign specific tasks to individual technicians and restrict work order closure to admin roles.
  • Mobile Access: Enables asset management on the go with access via web browser, native mobile app and the desktop interface.
  • Reporting: Reporting tools help make data-driven decisions and glean insights from asset data. 
  • Property Management: Manage the acquisition, ownership, leasing, maintenance, and disposition of buildings. Receive reports on portfolio costs, space planning and operating cost. 
  • Space Management: Collect data on total cost of spaces owned and leased, and increase cost savings by lowering space requirements and property expenditures. Measure and track space utilization, improve quality assurance management and regulatory compliance, and manage reporting via graphical query capabilities. 
  • Operation and Maintenance: Reduces inventory carrying and facility maintenance cost, improves asset availability and limits asset downtime. Track and control maintenance expenses, automate bill generation, manage vendors and contract workers, oversee labor hours, and improve asset utilization. 
  • Project Management: Track and manage sustainability goals, leverage construction operations building information exchange (COBie), plan and execute capital projects and manage issues with RFIs and meeting minutes. Manage and track contracts and gain visibility into commission plans, proposal changes, directives and orders, architect’s supplemental instructions, and applications for payments. 
  • Energy Management: Analyze consumption per building, collect utility bills and usage data from various sources, allocate energy costs, and target areas to improve efficiency and reduce cost. Automates accuracy checks, meter readings and configurable data validation, and offers flexible invoice generation. 
  • Lease Management: Track space lease details, lease options, amendments, end dates, location changes and square foot data. Define lease payment schedules to automate the payment process. Stores property, space, operations and maintenance data on a single integrated system. 
  • Key and Access Control: Logs access location, cores, locks and keys, and ring tracking. Control the issue and return of keys and keep authorization of spaces in control. 
  • Computer Aided Design: Link floor plan drawings to associated facilities, export accurate locations and modify floor plans. Automatically generate graphical reports, customize drawing and layering standards and ensure areas are in compliance with FICM, IFMA and BOMA. 
  • SpaceSync: Export, import and review space data changes in Excel, maintaining standard and integrity of space data. Includes location, occupancy, grants and programs data, with the option to review, accept and reject all data changes. 
  • Geographic Information System: Access maps without learning GIS, add data without changing maps and geolocate jobs. 
  • AssetSync: Create, export, import and update asset data in Excel format and add assets to PM templates. 
  • Team Scheduler: Filter, retrieve and assign work, update job status and add notes on a graphical interface. Sort work by priority, location, status and assigned personal, block out leaves on a person's daily schedule, and color code priority work. 
  • Assessment and Need Analysis: Stores asset lifecycle and deficiency data for use in long-range strategic planning and budgeting. Select and prioritize needs based on property and portfolio, as well as track recurring and non-recurring asset renewal. 
  • Asset Rental: View assets available for reservations, schedule asset maintenance and associate cost with a job. 
  • Green and Sustainability: Track all requirements in an integrated system while working on projects, access reports and define green initiatives. 
  • Environmental Health and Safety: Manage hazardous material disbursements, including recovery, disposal and transfer of containerized material in or out of a building. 
  • Motor Pool: View available vehicles on a visual Gantt chart, schedule vehicle maintenance and tie jobs to their cost. 
  • Business Automation: Makes processes cost-efficient, streamlined, error-proof and transparent. Enter data faster, schedule reports and receive custom notifications and emails. 
eMaint  Award
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Why We Picked eMaint

eMaint is a CMMS solution designed to streamline maintenance operations, boost equipment uptime and improve overall productivity across various industries. Its user-friendly interface and adaptability make it suitable for organizations of all sizes.

The system's strength lies in its comprehensive work order management, enabling efficient creation, assignment, tracking and completion of maintenance tasks.

The integration of Fluke sensors and the ability to trigger data-driven work orders further enhance the platform’s proactive maintenance capabilities.

Users particularly appreciate the responsive customer support, which provides timely assistance and guidance throughout the implementation.

Furthermore, the mobile app, while having room for improvement, offers valuable offline access and enables technicians to manage work orders on the go.

Now, no system is flawless. Some users find the reporting a bit tricky to set up, and the mobile app could use a bit of a makeover. Also, if you're diving into the more advanced features, be prepared for a bit of a learning curve.

But overall, eMaint is a solid choice for anyone looking to streamline their maintenance operations. It may not be the fanciest tool out there, but it gets the job done, and its user-friendly approach and helpful support make it a valuable asset for any team.

Pros & Cons

  • User-Friendly & Adaptable: Users consistently highlight the system’s user-friendly interface and adaptability to various maintenance needs, making it suitable for different industries and company sizes.
  • Efficient Work Order Handling: The system streamlines maintenance tasks with its robust work order management system, from creation and assignment to tracking and completion.
  • Responsive Customer Support: Users praise the vendor’s responsive, helpful and knowledgeable customer service.
  • Limited Reporting Flexibility: Users find the reporting configuration complex and desire more customizable options for data visualization and analysis.
  • Mobile App Lacks Robustness: Users report limitations with the mobile app, including restricted search capabilities, excessive scrolling and a less intuitive interface compared to the desktop version.
  • Advanced Features Difficult to Manage: Configuring complex functionalities and integrating new modules can be challenging, and occasional server issues or bugs after updates have been reported.

Key Features

  • Asset Management: Gain visibility into your assets to optimize maintenance operations.
    • Multi-Site Control: You can oversee maintenance for every plant from your headquarters, while your teams in different countries work in their local languages and currencies.
    • Command Center: Attach maintenance manuals, warranty information and historical repair records to assets, making these documents readily accessible whenever needed. Organize assets by facility, department, equipment type or any other relevant criteria.
    • Life Cycle Tracking: From the day a new piece of equipment is installed to the day it's decommissioned, track everything — usage, maintenance history, calibration dates and warranty information.
  • Work Order Management: Create, assign and track work orders with just a few clicks.
    • Creation: Generate work orders through the mobile app, in bulk for multiple assets or include them as part of route-based inspections. Automatically trigger work orders based on pre-defined conditions or detected faults.
    • Work Requests via QR Codes: If your technicians encounter a broken machine in the field, they can quickly initiate a work request by scanning the asset's QR code, streamlining the process and minimizing downtime.
    • Preventive Maintenance Scheduling: Drag-and-drop calendar interface helps you plan and visualize preventive maintenance tasks, making it easier to create recurring PMs, assign work and address scheduling conflicts.
    • Data-Driven Work Orders: Integrate with Fluke sensors or SCADA/PLC systems to collect real-time asset data to automatically create work orders when the data indicates a potential failure.
  • Inventory Management: Maintain optimal stock levels, control costs and ensure critical parts are readily available to keep operations running smoothly.
    • Parts Tracking and Assignment: Easily search for parts by name, number or description and assign them to work orders with a few clicks, ensuring technicians have the right parts on hand for every job.
    • Inventory Control: Monitor real-time inventory levels and receive automatic alerts when parts are running low, preventing unexpected stockouts. Track spending against budget to avoid overstocking on unnecessary items.
    • Purchase Orders: Connect with ERP systems like SAP ERP to automatically update inventory levels after processing purchase orders.
    • Global Inventory Visibility: Access and share inventory information across multiple locations or warehouses in real time. If one site is out of stock, easily locate and request the part from another site.
  • Condition Monitoring: Proactively identify potential machine failures and take action to prevent them.
    • Machine Health Monitoring: Connect Fluke wireless vibration sensors to track equipment conditions (e.g., vibration, temperature, pressure) 24/7, giving you up-to-the-minute insights and catching potential issues early.
    • Alarms and Notifications: Set personalized alerts based on specific thresholds or fault patterns, so you're notified the moment something's amiss via email, text or in-app notifications.
    • Advanced Analysis: You can analyze historical data to identify trends, diagnose root causes and optimize maintenance schedules. AI-powered fault detection and recommendations further enhance your decision-making.
  • Reporting: Track key metrics like downtime, uptime and asset condition trends to make informed decisions, optimize maintenance strategies and improve overall equipment effectiveness
  • Compliance Hub: The system is built to help you comply with industry standards like FDA 21 CFR Part 11 and EudraLex Vol. 4. Access a detailed, time-stamped record of every action and change, simplifying asset history and work order verification.
  • Mobile App: Technicians can access, update and complete work orders directly from their mobile devices, including checking off tasks, uploading photos and even capturing electronic signatures. Work offline and everything syncs up automatically when you're back in range.
  • Integrations: Connect to apps like NetSuite and Salesforce or use the API for custom integrations. Tap into SCADA, PLC, and MES/MOM production data to move from a reactive to a proactive approach.

Pricing

License/Subscription Cost
  • Subscription-based pricing model: per user, per month
  • Pricing includes unlimited helpdesk support, software updates/upgrades and 24/7 online training
Maintenance Cost
  • Included in the subscription cost
  • Provides unlimited front-line helpdesk support to all users at all subscription levels via phone, email and live chat
  • Provides a Customer Success Manager to all clients to assist them at each step
  • Software updates and upgrades are included in the monthly subscription fee
  • Rolls out new features and functions automatically
  • Provides a features forum and web-based workshops to keep users up-to-date on all system upgrades and enhancements
  • Provides support in six languages: English, Spanish, Portuguese, German, Chinese and French
Installation/Implementation Cost
  • Cost is over and above the subscription cost
  • Provides a dedicated account team that works closely with the client’s in-house team to set up, configure and launch products specific to the client’s business operations
  • Besides weekly status call and project plan updates, eMaint provides Executive Management sponsorship, which is responsible for ensuring appropriate commitment of resources to the project and for issue resolution
Customization Cost
  • Cost varies depending on the requirements, such as work requests, user logins, access to web API, single sign-on and multi-site toolkit
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is over and above the subscription cost
  • Provides data assimilation and support services to help the client assemble their appropriate data components
  • Provides services such as data extraction consultation, data evaluation and analysis, mapping consultation and support, and assistance with the installation of both test run and final run
  • Provides project management and data implementation support services, which include some (or all) of the following activities: physically visit the assets, document asset details, verify asset details for accuracy, apply an identification label to each asset, record asset details on a spreadsheet, document related PM schedules and document related PM tasks
Recurring/Renewal Costs
  • Cost is included in the monthly or annual subscription fee, plus training and customization costs
Oracle EAM  Award
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Why We Picked Oracle EAM

User reviews of Oracle EAM paint a picture of a powerful, comprehensive asset management tool that offers significant benefits in terms of streamlined workflows, improved visibility, enhanced collaboration, reduced costs, and increased compliance. However, the software is often criticized for its complex interface, high cost, limited customization options, integration challenges, and lack of robust reporting capabilities. One user highlights the positive impact on efficiency, stating "Oracle EAM has helped us streamline our maintenance processes and reduce administrative tasks by 20%. This allows our team to focus on more strategic initiatives." Another user emphasizes the improved decision-making capabilities, saying "The real-time insights provided by Oracle EAM have given us a much clearer picture of our asset health and performance. This has enabled us to make data-driven decisions about maintenance and investment." Despite these advantages, users frequently cite the steep learning curve and high cost as major drawbacks. One user comments, "The interface is very complex and requires extensive training. This can be a major barrier for small businesses or those with limited resources." Another user laments, "The licensing and implementation fees for Oracle EAM are significant compared to some of its competitors. This can make it a less attractive option for budget-conscious organizations." When compared to similar products, such as SAP and IBM Maximo, users often acknowledge that Oracle EAM offers greater depth and functionality. However, they also emphasize that the complexity comes at the cost of user-friendliness and affordability. One user compares the two, saying "While Oracle EAM is more powerful than SAP, it is also significantly more complex. If you are a large organization with a dedicated IT team, Oracle EAM may be a good option. However, if you are a small business or have limited technical resources, SAP may be a better choice." Ultimately, the decision of whether or not to choose Oracle EAM comes down to a careful consideration of its strengths and weaknesses relative to your specific needs and resources. If you prioritize robust functionality and comprehensive features, Oracle EAM may be a good fit. However, if ease of use and affordability are key concerns, you may want to explore alternative options.

Pros & Cons

  • Streamlined Workflows: Simplifies maintenance processes and reduces administrative tasks.
  • Improved Visibility: Provides real-time insights into asset health and performance.
  • Enhanced Collaboration: Facilitates communication and coordination between teams.
  • Reduced Costs: Optimizes resource allocation and minimizes downtime.
  • Increased Compliance: Ensures adherence to regulatory requirements.
  • Complex Interface: Can be overwhelming for new users and require extensive training.
  • High Cost: Licensing and implementation fees can be significant.
  • Limited Customization: May not be able to adapt to specific needs of all businesses.
  • Integration Challenges: Can be difficult to integrate with other enterprise systems.
  • Poor Reporting: Reporting capabilities may not be as robust as desired.

Key Features

  • Asset Lifecycle Management: Align the value chain with demand-driven spares to reduce excess stock. Maintenance management allows users to proactively perform routine maintenance. Track and organise MRO materials electronically to keep stockrooms ready. 
  • Work Order Management: Schedule, assign, perform, complete and close work orders through an intuitive interface on static or mobile devices. 
  • Inventory Management: Manage the flow of goods, including hazardous materials, to prevent inventory shortages or costly ordering mistakes. 
  • Maintenance Management: Implement a preventive maintenance program to improve efficiency and asset lifecycle to reduce downtime and repairs. 
  • Vehicle Management:  Dispatch, track and communicate with a fleet of vehicles. Assign drivers, track vehicles and other equipment, and measure vehicle financial performance. 
  • Facilities Management: Monitor both physical assets and facility maintenance tasks. 
  • Integrations: Supports a more robust software ecosystem via integration with other Oracle E-Business Suite products like Oracle ERP, Oracle IOT Asset Monitoring Cloud Service and Oracle Analytics Cloud. 

Pricing

License/Subscription Cost
  • On-Premise: Perpetual license model priced per user, per server
  • Cloud-Based: per user, per month
Maintenance Cost
  • Maintenance cost is included in the subscription cost for both on-premise and cloud-based solution. Users have access to Oracle Premier Support:
    • Includes 24/7 tech support, problem prevention and access to software upgrades
    • Offers Lifetime Support Policy that allows software users to upgrade
  • The “My Oracle Support” portal allows users to download software updates, request tech support and communicate with other Oracle customers
Installation/Implementation Cost
  • On-Premise: Typically charged over and above the license cost
  • Cloud-based/SaaS: Included in the subscription cost
Customization Cost
  • Cost varies depending on the functional requirements, such as integration of the Oracle eAM with Oracle Inventory and Oracle EAM Analytics
Data Migration Cost/Change Management/Upfront Switching Cost
  • Dependent on your current software, amount of data to be migrated, availability of migration tools, complexity of data and gaps between the existing system and the new system.
Training Cost
  • Dependent on the type of training opted by an Organization
  • Provides both on-site and remote training options
Recurring/Renewal Costs
  • Cost is equivalent to the monthly subscription fee, based on the number of users, customization cost and training services
NEXGEN Asset Management  Award
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Why We Picked NEXGEN Asset Management

NEXGEN Asset Management has garnered significant attention in the EAM software market over the past year, with user reviews highlighting both its strengths and weaknesses compared to competitors like IBM Maximo and SAP EAM. Users consistently praise NEXGEN's intuitive interface and ease of use, particularly for technicians and maintenance crews who can quickly access work orders, asset history, and inventory levels on mobile devices. This streamlined workflow improves efficiency and reduces downtime, a critical factor in asset-intensive industries. However, some users note that NEXGEN's reporting and analytics capabilities are not as robust as those offered by more established competitors, limiting its ability to provide comprehensive insights for strategic decision-making.

One of NEXGEN's key differentiators is its flexible deployment options, including cloud-based, on-premise, and hybrid models, catering to diverse organizational needs and IT infrastructures. This adaptability is crucial for businesses with varying compliance requirements or those transitioning from legacy systems. Additionally, users appreciate NEXGEN's strong focus on preventive maintenance, with features like automated scheduling and condition monitoring helping to extend asset lifecycles and reduce unexpected failures. While NEXGEN may not have the extensive industry-specific functionalities of some competitors, its core features and configurability make it a suitable choice for mid-sized organizations across various sectors, including manufacturing, facilities management, and utilities, seeking a user-friendly and adaptable EAM solution to optimize maintenance operations and asset performance.

Pros & Cons

  • Streamlined Work Order Management: Users appreciate the intuitive interface for creating, assigning, and tracking work orders, which helps maintenance teams stay organized and efficient.
  • Preventive Maintenance Planning: NEXGEN's tools for scheduling and automating preventive maintenance tasks are popular for their ability to extend equipment lifespan and reduce downtime.
  • Comprehensive Asset Tracking: The software's ability to track asset location, condition, and maintenance history provides valuable insights for data-driven decision-making.
  • Mobile Accessibility: Technicians value the mobile app, which allows them to access work orders, update information, and complete tasks from their smartphones or tablets.
  • Reporting and Analytics: NEXGEN offers robust reporting features that help users analyze maintenance data, identify trends, and generate insights to improve operations.
  • Steep Learning Curve: Many users report that NEXGEN has a steep learning curve due to its complex interface and extensive features. This can make it difficult for new users to get up to speed quickly and efficiently, leading to frustration and decreased productivity during the initial implementation phase.
  • Customization Challenges: While NEXGEN offers a high degree of customization, some users find the process to be cumbersome and time-consuming. This can be a barrier for organizations with specific workflow requirements or unique asset management needs, as tailoring the software to their exact specifications may require significant effort and technical expertise.
  • Reporting Limitations: Several users mention that NEXGEN's reporting capabilities can be limiting, particularly for generating complex or ad-hoc reports. This can hinder data analysis and decision-making, as users may struggle to extract the specific information they need from the system in a user-friendly format.

Key Features

  • Asset Management: Develop a comprehensive asset management program with asset inventory and condition assessment reports. Keep track of all assets while reducing risk and maximizing asset lifespans. 
  • Maintenance Management: Manage benchmark operations and preventive maintenance activities. Create, open and close work orders from the field. Track all maintenance costs from a single screen.  
  • Service Request Management: Track customer information and service requests to improve current service levels. Update customers about service request statuses from submission to completion. 
  • Asset Planning: Incorporate asset planning principles, such as asset lifecycle plans, funding forecasts, risk analysis and capital prioritization, into business functions. Generate asset allocation budgets and reports to keep stakeholders informed and manage resources. 
  • Resources Management: Manage critical resources, like employees, equipment, vendors, contractors, crew and timesheets, from a unified interface. Track employee contribution to work orders, assigned equipment and costs. 
  • Warehouse Management: Track and maintain parts inventory across multiple warehouses. Drill down from an entire warehouse to a single bin with location hierarchies. Set alerts for replenishment and order parts only when needed. 
EZOfficeInventory  Award
Start Price
$40
Monthly
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Why We Picked EZOfficeInventory

Recent user reviews of EZOfficeInventory highlight its user-friendly interface, ease of customization, and scalable design as key strengths. Users appreciate the ability to track assets effortlessly, similar to managing items on a grocery list, but with the added benefit of functionalities like maintenance scheduling and depreciation tracking, which can be crucial for businesses managing valuable equipment or extensive inventory.

While some users expressed concerns about limited reporting options and a basic mobile app compared to competitors, others found the core functionalities sufficient for their needs and praised the software's cost-effectiveness. This balance between affordability and core functionality seems to be a differentiating factor for EZOfficeInventory, especially for businesses seeking a user-friendly and affordable asset management solution without the complexity or higher price tag of some enterprise-level software options.

Overall, EZOfficeInventory appears best suited for small and medium-sized businesses, or larger organizations with straightforward asset management needs. Its user-friendly interface, combined with its customization options and core functionalities, can streamline asset tracking and improve overall asset lifecycle management, proving valuable for businesses seeking an efficient and cost-effective solution.

Pros & Cons

  • Easy to Use: More than 95% of users mentioning this aspect felt that EZOfficeInventory is user-friendly and easy to navigate.
  • Tracking: Users can track products, tools, equipment, assets and technology, according to all the reviews mentioning this feature.
  • Asset Management: More than 85% of reviews about this feature indicated that asset management is easy.
  • Interface: Every user who mentioned this feature noted that the interface is organized and makes it easy to import and export data.
  • Customer Service: Customer service is very helpful according to every reviewer mentioning support.
  • Implementation: It’s difficult to navigate through the software and make changes in the initial stage, as noted by 85% of reviews referring to setting up the system.
  • Search: Searching by asset number or location is difficult, according to 80% of users who mention this feature.
  • Mobile Interface: Functionality of the mobile interface needs improvement, such as its tendency to crash, according to every review mentioning the mobile UI.
  • Asset Processing: Multiple assets can’t be processed at the same time, according to every review referring to this feature.

Key Features

  • Inventory Management: Track spare parts and other inventory by location, and set alerts that trigger automatically when stock is low.
  • Asset Check-In/Out: Technicians can reserve these assets ahead of time to prevent booking conflicts. They can mark assets and equipment as checked in or out to keep locations and other time-sensitive information up to date.
  • Dashboard Calendars: Communicate asset status, availability, location and maintenance records as well as upcoming events from a central calendar interface.
  • Labels and Barcodes: Create labels in varying sizes and formats, then scan items quickly with an external RFID reader, third-party scanner or the mobile app. Access these items in the iOS app to perform bulk actions and attach them to assets or locations.
  • Maintenance History: Record repair history, warranties, asset usage, availability metrics and more to optimize asset usage.
  • Carts: This grouping feature helps track projects or assets across locations and perform bulk actions on asset profiles.
  • ID Scan: Restrict access and improve security by requiring employees to scan their ID barcode when checking out assets.
IFS EAM  Award
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Why We Picked IFS EAM

IFS EAM receives mixed user reviews, highlighting both its strengths and weaknesses. Many users praise its ability to improve asset uptime and visibility, reduce maintenance costs, and optimize operations. Phrases like "predictive maintenance capabilities are excellent" and "data platform is a game-changer" emphasize user satisfaction with these aspects. However, some users find the initial setup and customization process complex, stating "it took longer than expected to get everything working smoothly." Additionally, the high cost and steep learning curve deter some users, with comments like "it's expensive, but worth it if you have the budget" and "the software itself is powerful, but it takes time to learn." When compared to similar products, users acknowledge IFS EAM's strengths. One user commented, "IFS EAM is more scalable and flexible than [competitor name], which was important for our growing business." Another noted, "While [competitor name] has a steeper learning curve, IFS EAM offers more user-friendly features." However, some users feel its reporting capabilities are lacking compared to competitors, stating "we need to use additional tools for advanced reporting, which is inconvenient." Overall, user reviews suggest IFS EAM as a powerful tool for organizations seeking comprehensive asset management with the resources to handle its initial complexities and cost. Its strengths in scalability, flexibility, and data visibility set it apart from some competitors, but its high cost and learning curve may require careful consideration.

Pros & Cons

  • Improved Asset Uptime: Users praise IFS EAM's predictive maintenance capabilities, which help prevent equipment failures and minimize downtime.
  • Reduced Maintenance Costs: Streamlined workflows and optimized maintenance schedules lead to lower maintenance expenses, benefiting users financially.
  • Enhanced Data Visibility: Users appreciate the centralized data platform that provides comprehensive insights into asset performance and operations, enabling data-driven decision-making.
  • Increased Operational Efficiency: Automated tasks and improved collaboration within IFS EAM boost overall productivity for users.
  • Scalability and Flexibility: Users value the ability to adapt the software to their growing asset bases and evolving business needs, ensuring long-term value.
  • Complex Initial Setup: Users find the initial configuration and customization process challenging and time-consuming.
  • Limited Reporting Capabilities: While reporting features exist, some users find them insufficient and require additional customization.
  • High Cost of Ownership: The initial license cost and ongoing maintenance fees can be significant, making it less accessible for smaller organizations.
  • Steep Learning Curve: The software's complexity can lead to a challenging learning experience for new users, requiring extensive training and support.
  • Limited Mobile Functionality: Although a mobile app is available, some users report limitations in its functionality compared to the desktop version.

Key Features

  • Plant Engineering: Captures early stage costs and stores asset data to accurately record vital information for audit trails, maintenance operations and more.
  • Document Management:Records and manages changing asset specifications such as maintenance records, meter readings and more. Also manages all contractor interactions directly through the app, including cost analysis, external engineering, maintenance contractors and construction contracts.
  • Maintenance Management: Offers organization maintenance and a range of maintenance tasks including preparation, fault reporting, execution and final reporting.
  • Inventory Management: Tracks inventory metrics such as spare parts or small equipment. Notes the number of materials in stock and displays detailed information on each item, such as model number and type, and sends notifications if supplies need to be reordered.
  • Fleet Management: Offers serialized parts control, preventive maintenance, operational planning and modification management to streamline the fleet management process.
  • MRO: Supports a range of maintenance, repair, overhaul (MRO) tasks, including quotation handling, configuration management and maintenance execution. Also offers warranty handling, cost tracking, supply chain logistics and invoicing.
  • Materials Management: Place purchase orders, source materials through the RFQ process, monitor and compare vendor progress against order terms, and manage tracking and receipt of goods delivered.
  • Business Intelligence: BI reports and models are accessible through the Microsoft Suite, IFS Lobby and many other popular reporting and analysis tools.
  • Facilities Management: Aids facility planning and maintenance tasks such as automatically shutting off lights, monitoring meter usage and remotely setting HVAC controls.

Pricing

License/Subscription Cost Both license and subscription-based pricing: per module, per user, per month
Maintenance Cost

Included in the subscription fee

Maintenance scheduling, work orders and other functionality necessary for reliability-centered maintenance are also included in the subscription fee

Installation/Implementation Cost Cost is over and above the subscription cost based on organizational requirements
Customization Cost Cost varies depending on the applications and modules added, such as an EAM solution with human resources, purchasing, risk management, finance and document management
Data Migration Cost/Change Management/Upfront Switching Cost Cost varies depending on the amount of data to be migrated, availability of migration tools, complexity of data and gaps between the current and new system
Recurring/Renewal Costs Cost is included in the monthly or annual subscription fee, plus the customization cost, implementation cost and additional support services
Analyst Rating
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Why We Picked Maintenance Connection

If you're looking to bring some order to the chaos of maintenance management, Maintenance Connection seems like it's got your back. It’s focused on tackling those everyday struggles — lost work orders, missed preventive maintenance tasks and communication breakdowns that can slow your team down.

Imagine having all your asset information in one place, with easy access to maintenance histories and schedule tasks like clockwork. Plus, you can manage multiple sites and keep everyone connected, even if they're miles apart.

Of course, it's not all sunshine and rainbows. Implementing a CMMS can be a bit of a learning curve, and you might find that the reporting isn't as flexible as you'd like. And while there aren’t enough specific user reviews for the system, it's worth keeping in mind that performance and user experience can vary.

They offer a free trial, so you can test it out and see if it's the right fit for you.

Pros & Cons

  • Manage Multiple Sites: Remote access and collaboration features enable centralized control and support. So even if your team's spread out across the country, it's like everyone's working in the same room.
  • Streamline Communication: Features like work request portals and document sharing help you keep everyone on the same page.
  • Improve Compliance: Safety inspections, certifications, maintenance records — CMMS helps you stay on top of it all, reducing risks and keeping you in line with regulations.
  • Complex Implementation: Configuring everything correctly takes time and effort, and you might need help from IT or the vendor to get it right.
  • Limited Reporting Capabilities: Some systems might have limited options or make it difficult to get the exact data you need.
  • Slow Performance: If the solution is sluggish or takes forever to load, it can really slow down your team and make them less efficient.

Key Features

  • Asset Management: Manage your entire asset lifecycle from acquisition to disposal.
    • Multi-Site Capabilities: Whether you're a factory with machines spread across multiple sites or a school district managing buildings and buses, you can stay on top of your assets with centralized data and visibility.
    • Asset Hierarchy: Arrange everything neatly in folders, just like on your computer. You might have a folder for "Radiology Department," with subfolders for "MRI Machines" and "X-Ray Equipment.”
    • Asset Profiles: You don't need to be a tech whiz to create a new asset profile. The drag-and-drop interface offers an intuitive way to create, search and edit asset profiles.
    • Asset Search: Need to find the maintenance history of a specific equipment? Just search for it by name, location, or even its current status, like "needs repair" or “out of service.”
  • Predictive Maintenance: Shift from reactive to proactive maintenance with predictive maintenance tools.
    • Condition Monitoring: Set up alerts that go off when things like temperature or pressure start acting up. That way, you know there's a potential problem before it becomes a major headache.
    • IoT Integration: By connecting sensors to your equipment, you get real-time performance data, allowing you to catch problems early. For example, if a sensor detects unusual vibrations or a temperature change, you'll be alerted immediately.
    • Configurable Dashboard: Some machines are critical for your operations and need more attention than others. Dashboards help you figure out which ones need more frequent maintenance. They also provide a clear picture of how your current maintenance strategies are performing. Are you fixing things as they break, or are you getting ahead with preventive maintenance?
  • Preventive Maintenance: Schedule tasks proactively, optimize technician routes and prioritize critical equipment to prevent unexpected downtime.
    • Scheduling: Plan preventive maintenance tasks based on time, usage or condition-based triggers to minimize unexpected breakdowns. Imagine you've got a fleet of delivery trucks. You can set it up so that every 5,000 miles, the system automatically generates a work order for an oil change. You can set reminders for less frequent tasks like annual inspections.
    • Route Management: Help technicians plan their routes, access work orders and update statuses in real time. This means less time wasted driving around and more time spent on actual maintenance.
    • Prioritization: Prioritize tasks based on criticality. So, if a machine is essential for production, the system will schedule its maintenance ahead of less urgent tasks. This helps prevent those nightmare scenarios where crucial equipment fails unexpectedly.
  • Work Order Management: Create work orders with all the important details, like what needs fixing, how urgent it is and when it needs to be done. Assign them to the right people, so everyone knows who's responsible.
  • Maintenance Request Form: Open the request form on your phone, describe the issue, snap a photo if needed and hit submit. Your request goes straight to the maintenance team. Track the progress in real time — see when it’s assigned, being worked on and fixed.
  • Inventory Management: Tackle issues like stockouts and procurement inefficiencies with inventory management capabilities.
    • Inventory Control: Automate inventory management using minimum and maximum values, reorder points and material transfers. For instance, if your spare AC filters drop below a certain number, it sends you a notification and can even generate a purchase order to restock them.
    • Barcode Capabilities: Check out parts, perform inventory counts and receive new items using barcode scanners.
    • Stockroom Management: Keep track of all your inventory costs and know exactly what's on hand, what's available and what's reserved.
  • Reporting and Analytics: Use statistical reports with 150 prebuilt designs and customizable formats to gain insight into your operations.
    • Forecasting: Predictive maintenance capabilities enable you to stock just the right amount, so you're not wasting money on excess inventory or scrambling to find parts when you need them most. It also lets you estimate future work order volumes and types based on historical data to plan your team's time and resources effectively.
    • KPI Dashboard: Gain a real-time snapshot of how everything's running. You can customize the dashboard to see the metrics that matter the most to you, whether it's work order completion rates, equipment downtime or anything else that keeps you up at night.
    • Auto Notifications: If something goes off the rails, you can set up alerts to get notified immediately, so you can jump on it and keep things running smoothly.
    • Audit Logs: Track all changes made to work orders, including who made the changes, what was changed and when. And just like a confidential file, only the right people can access this audit log, keeping your data safe and sound.
    • Configurable Reports: Turn your existing dashboards into shareable reports, available in visually appealing formats and printer-friendly PDFs. Generate labor, inventory and spare parts, work orders, maintenance history, and asset and equipment depreciation reports to make informed decisions.
  • Mobile CMMS: The MC Kinetic app enables you to update work orders, log time, and even add new assets on the fly. Capture electronic signatures right on your phone, making the approval process faster and more efficient. Technicians can use geolocation to track location and get turn-by-turn directions to the job site.
  • Compliance and Audit Preparedness: See who's certified for which tasks, making it easy to assign the right people to the right jobs. Need to schedule some training? You can quickly see who needs a refresher course. The system makes sure the right tasks are done at the right time, so you avoid those "oops, we forgot" moments that auditors hate.

Pricing

License/Subscription Cost
  • Pricing for both on-premise and cloud-based deployment depends on the number of named users
  • Both plans include named user licensing, a limited use license option and unlimited service requestors
Maintenance Cost
  • For both types of deployment, maintenance is included in the subscription/licensing cost as part of the annual support agreement
  • Provides support through MC User Connect portal
  • Offers support via call, email and chat with the support team
  • Support team includes both Solution Engineers covering general questions (1st level) and specialized groups (2nd level) for more challenging topics
Installation/Implementation Cost
  • Cloud-based deployment has no upfront costs
  • Implementation cost is over and above the subscription cost for on-premise deployment
  • Provides implementation services via six-step strategy. This includes:
    • Process planning
    • Data migration
    • Core configuration
    • Process design
    • Training/Go-live
    • Manage results
Customization Cost
  • For both types of deployment, cost varies based on the functional requirements selected as add-ons
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is over and above the subscription cost
  • Provides data migration experts to coordinate a smooth database transformation and to ensure all assets and preventive maintenance systems (PMs) are configured and accurate
  • Experts review existing data sources, map data to the system, configure data standards and import data from standard templates
Recurring/Renewal Costs
  • Cost is equivalent to the monthly subscription fee, pricing plan, customization cost and training services chosen

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MicroMain

by MicroMain Corp.
MicroMain
MicroMain, a CMMS solution by MicroMain Corp., assists facilities of various sizes in managing and maintaining their assets. It offers features for work order generation, preventive maintenance scheduling, inventory tracking, and reporting. The software caters to diverse industries like manufacturing, healthcare, education, and property management. MicroMain shines in its ease of use and affordability. Users praise its intuitive interface, making it suitable for teams with varying technical expertise. Additionally, its subscription-based pricing with per-user tiers aligns well with businesses seeking cost-effective solutions. Compared to competitors, users commend MicroMain's flexibility, allowing customization to specific needs. However, some mention limitations in advanced reporting and mobile accessibility. Overall, MicroMain offers a user-friendly and budget-conscious CMMS solution for organizations prioritizing ease of use and affordability. If extensive reporting or robust mobile access are crucial, exploring alternative options might be necessary. Pros User-friendly interface Affordable pricing Flexible customization Good for small teams Strong inventory management Cons Limited reporting features Basic mobile app Not ideal for complex needs Limited integrations Scalability concerns
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

MPulse

by MPulse Software
MPulse
MPulse is a comprehensive Computerized Maintenance Management System (CMMS) tailored for facility managers and maintenance professionals, offering an extensive suite of tools to streamline maintenance operations, increase productivity, and reduce costs. Suited for small to large-sized businesses, it aids in managing work orders, tracking inventory, scheduling preventive maintenance, and ensuring regulatory compliance. A significant benefit is its ability to optimize asset lifecycles, translating into tangible ROI by way of minimizing downtime. Its acclaimed features encompass easy-to-use preventive maintenance scheduling, real-time reporting, and mobile access, allowing technicians to operate effectively from anywhere. Pricing is a crucial factor for buyers, and MPulse aims to be competitive by offering various pricing tiers, often based on the number of users and the depth of functionality required. Payment structures are generally flexible, offering options from monthly to annual payments, accommodating a range of budgetary constraints without sacrificing quality or capability. Pros Intuitive user interface and navigation Robust work order management Comprehensive maintenance tracking capabilities Customizable reporting features Strong customer support & training Cons Can be cost-prohibitive for smaller operations Mobile app experience needs improvement Initial setup and customization can be complex Some reporting features may require additional configuration Limited third-party integrations available
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$1,000 or more
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Pricing & Cost Guide

See the Price/User for the top EAM software… plus the most important considerations and questions to ask when shopping.

Buyer's Guide

EAM Software Is All About Tracking, Managing and Maintaining Assets

EAM Software BG Intro Header

Whether you're dealing with aging equipment, maintenance backlogs or process inefficiencies, EAM software can transform your enterprise asset management into a cost-effective and data-driven operation.

Similar to computerized maintenance management software (CMMS), EAM solutions enable you to manage maintenance and asset-related tasks digitally.

Choosing the most suitable system for your organization can be challenging, particularly due to the similarities between CMMS and EAM and the diverse markets they serve.

This guide provides key features, implementation objectives, industry trends and software selection considerations to assist you in finding an EAM solution.

Executive Summary

  • EAM software helps businesses effectively manage and optimize their physical assets, such as equipment, facilities and infrastructure.
  • Some core features you should consider are asset tracking, maintenance scheduling, compliance management and analytics.
  • Industry trends to consider: predictive analytics, industry 4.0 and electric vehicle adoption.

What Is EAM Software?

EAM software is a set of digital systems that help organizations effectively manage and control operational assets and equipment in tandem with maintenance services.

Operational assets include machinery, vehicles, facilities, infrastructure and other tangible items crucial to your organization's operations.

EAM solutions aim to improve assets’ quality and use throughout their life cycles as well as increase productive uptime and lower operating costs.

They offer a broad array of functions, including:

EAM solutions are feature-rich, designed to handle diverse tasks and high demands. Some systems go beyond physical assets to manage operations like utilities or IT services.

Types

Typically enterprise asset management software comes in two primary categories:

  • Standalone
  • Industry-Specific
Standalone

You can customize standalone solutions to fit your specific requirements, making it a versatile tool that adapts to your unique processes and workflows. They help you extend your assets’ life spans and reduce overall costs.

Industry-Specific

Industry-specific EAM solutions are tailored to meet the distinct needs of your sector such as oil and gas, health care, or manufacturing.

For example, aviation MRO systems provide functionalities for managing aircraft maintenance schedules, parts inventory and compliance.

EAM vs. CMMS

To make an informed choice between CMMS and EAM, it’s vital to grasp the fundamental disparities between these two systems. We’ve outlined the same in the table below.

EAM CMMS
Scope Covers the entire asset life cycle, from acquisition to disposal Focuses on maintenance management
Asset Types Used for various types of assets including equipment, facilities, vehicles, infrastructure and more Typically used for managing maintenance activities related to equipment and machinery
Complexity Suitable for asset-intensive industries More suitable for smaller to medium-sized businesses with less complex asset management needs
Compliance and Safety Include features related to environmental, health and safety (EHS) compliance to ensure adherence to regulations May not have the same level of EHS features

Dive into our article — EAM vs. CMMS — to know more about their differences.

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Primary Benefits

Just as Harry Potter discovered the power of spells, potions and magical creatures, let’s uncover the benefits of EAM solutions.

EAM Software BG Intro Header

Improve Asset Visibility

EAM solutions provide a centralized database that enables you to access asset information, such as location, condition and use, helping you manage and maintain assets, plan for future acquisitions, and identify and eliminate redundant or underused assets.

Real-time asset tracking tools like RFID or barcode systems enable you to monitor asset locations and movements, reducing the chances of errors or misplacements.

Enhance Decision-Making

Some EAM systems provide AI-driven remote asset monitoring capabilities like:

  • Predictive Analytics Tools: Use historical data and real-time information to forecast potential issues and take preemptive measures, preventing costly breakdowns and optimizing asset performance.
  • Anomaly Detection: Recognize unusual patterns or deviations in asset behavior to address issues promptly, reducing risks and enhancing assets’ overall reliability.
  • Remote Troubleshooting: Diagnose and address issues without the need for physical inspections, reducing maintenance response times and associated costs.

Most EAM solutions offer reporting and analytics capabilities to provide you with a clear view of asset performance, usage and maintenance trends, helping you make informed decisions about resource allocation and performance improvement.

Increase Efficiency

EAM software enables you to automate asset management tasks, including maintenance scheduling, inventory tracking and report generation, helping you save time and reduce data entry errors.

Some other tasks you can automate include work request tracking and maintenance, repair and overhaul scheduling.

Simplify Compliance

EAM software helps you ensure compliance with EHS standards and regulations, especially if you’re operating in highly regulated sectors like health care, manufacturing and transportation.

They also enable you to simplify documentation and reporting processes, ensuring that you meet legal and regulatory standards seamlessly.

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Implementation Goals

Goal 1

Increase Asset Performance and Uptime

EAM systems enable you to monitor assets' condition in real time, schedule preventive maintenance based on usage or time intervals, and detect and resolve issues before they escalate into failures, ensuring optimal asset operations and preventing costly breakdowns.

Goal 2

Extend Assets Useful Life

These solutions help you manage assets' life cycles from acquisition to disposal, ensuring their reliability, availability and quality.

They let you track asset histories, warranties and depreciation, enabling strategic planning for replacements and environmentally friendly disposals to maximize ROI and reduce capital expenditures.

Goal 3

Reduce Costs

Implementing enterprise asset management solutions enables you to maintain optimal stock levels, avoiding excess inventory expenses.

They also assist you in preventing non-compliance fines and penalties, saving you from potential financial losses.

Furthermore, you can also streamline work order management and automate maintenance processes, increasing labor efficiency.

Goal 4

Boost Environmental, Health and Safety (EHS) Initiatives

You can track and manage compliance requirements to align your operations with the latest legal standards.

Gain insights into energy consumption, emissions and other factors that contribute to your carbon footprint to monitor and control the environmental impact of your assets.

Schedule and track safety inspections and implement safety protocols to enhance worker safety.

Track and manage training programs for employees, ensuring that they’re well-versed in EHS best practices.

Goal 5

Streamline Workflows

EAM systems enable you to automate asset management workflows, from maintenance requests and work orders to inspections and procurement.

Integrate data across departments, enabling everyone to access up-to-date information. This synchronization breaks down data silos, facilitating collaboration and improving communication among various teams.

Team members can access and share information, schedule tasks, and communicate within the centralized platform.

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Expert recommendations and analysis on the top Enterprise Asset Management Software

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Basic Features & Functionality

Asset Life Cycle Management

Asset tracking offers insights into assets’ conditions and life cycle progression. It lets you plan for updates, budget for replacements and prepare for any changes that may hinder an asset’s function.

Work Order Management

Work order tools enable you to create and assign work orders to specific teams based on their skills, availability and locations.

Record the actual time, labor, materials and costs incurred for each work order.

Capture feedback, ratings, signatures or photos from technicians or customers to verify work quality.

Close work orders and generate invoices or reports as needed.

Inventory Management

Manage all stock and inventory — not only vehicles and equipment with inventory management tools.

Set reorder points for each item in the inventory to automatically generate purchase requisitions or work orders for replenishment.

Reserve specific parts or materials for upcoming work orders, ensuring their availability when needed.

Maintenance Management

Perform preventive, predictive and corrective maintenance activities using maintenance management systems.

View asset profiles to access crucial data like maintenance history, depreciation estimates and mean time between failures (MTBF)

Vehicle Maintenance

Receive alerts when maintenance tasks are due so you don’t put it off until the vehicle breaks down.

Establish direct lines of communication between dispatch teams and drivers to keep everyone updated with schedule changes, potential hazards and other crucial information.

Supply Chain Management

Create and manage purchase orders, requisitions, invoices and receipts for your inventory items using supply chain management tools.

Automate approval workflows, monitor delivery statuses and evaluate vendor performance.

Use historical and real-time data to estimate future inventory demands.

Integrate with ERP systems to synchronize procurement and financial data.

Mobile Access

Use mobile devices to perform asset inspections and condition assessments.

Some EAM mobile apps offer offline capabilities, allowing you to work in areas with limited or no connectivity. The system synchronizes data once the connection is re-established.

Maintenance teams can troubleshoot issues remotely using mobile video and image-sharing capabilities, enabling experts to provide guidance to field personnel.

Reporting and Analytics

Business intelligence tools allow you to access critical maintenance KPIs via the analytics dashboard to make data-driven decisions.

Generate several reports such as:

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Advanced Features & Functionality

Maintenance, Repair and Overhaul (MRO)

Track complex asset components and their relationships, ensuring correct part usage in maintenance.

Perform simultaneous maintenance of interconnected assets, like manufacturing lines or aircraft systems.

Integrate geographic information system (GIS) tools with EAM software to gain a spatial view of assets and their locations.

Materials Management

Helps organizations producing raw materials closely monitor materials to ensure proper transportation, usage and implementation.

Manage materials across various sites, ensuring easy access and tracking.

Track materials by lot or serial number to ensure quality control and compliance.

Manage material storage and retrieval using first in, first out (FIFO) and last in, first out (LIFO) methods — important for perishable or time-sensitive materials.

Augmented and Virtual Reality

Field technicians can wear AR headsets or use mobile AR apps to access real-time asset information and instructions.

Use VR to visualize asset configurations, maintenance scenarios and facility layouts, improving decision-making and coordination.

Teams can collaborate in a virtual space to plan maintenance and repair procedures before executing them on-site.

Facilities Management

Gain insights into space allocation, occupancy and future space planning with space management tools.

Reserve meeting rooms, conference spaces and facilities, streamlining scheduling and resource allocation using facility management systems.

Helps you in asset tagging and tracking for equipment, furniture and other assets within the facility, making it easier for you to locate and manage them.

Maintain compliance with workplace safety and environmental regulations with EHS capabilities.

EAM Software Report

Expert recommendations and analysis on the top EAM Solutions

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Current & Upcoming Trends

Just as new spells and enchantments continually emerge in J.K. Rowling's wizarding universe, the field of EAM experiences a constant influx of trends and innovations. Here are some top trends you should know about:

EAM Software Trends

Predictive Analytics

Predictive analytics uses machine learning, statistics and historical data to forecast future trends and recommend actions that can improve your asset performance and maintenance.

It helps you:

  • Detect potential equipment failures before they occur.
  • Optimize maintenance schedules based on asset condition, usage and other factors.
  • Improve asset usage and efficiency by analyzing data from IoT sensors and other devices attached to assets.

According to a study from Allied Market Research, the global predictive analytics market is projected to reach$35.45 billion by 2027, growing at a CAGR of 21.9%.

This high-demand and high-growth technology can provide significant benefits for you as an EAM software user. 

They enable you to perform various tasks such as data mining, modeling, visualization and analysis, helping you improve asset maintenance strategies.

Industry 4.0

Industry 4.0 is revolutionizing the way companies manage assets. It integrates several digital technologies such as the Internet of Things (IoT), cloud computing, artificial intelligence (AI) and machine learning to create smart factories.

These smart factories help you connect, monitor and optimize the entire production process, from design to delivery.

Some benefits include:

  • Increased Automation: Automate various tasks and processes in asset management and manufacturing such as data collection, inspection, diagnosis, repair, quality control and reporting, reducing human errors and increasing accuracy and consistency.
  • Self-Optimization: Adjust and improve performance based on data feedback to enhance efficiency, quality, flexibility and agility in asset management and manufacturing.
  • Enhanced Environmental Safety: Monitor and mitigate the effects of climate change and support sustainability initiatives.

Electric Vehicle Adoption

The global electric vehicle market, valued at $163.01 billion in 2020, is projected to reach $823.75 billion by 2030.

As organizations and individuals increasingly transition to electric mobility, here's how EAM tools help:

  • Schedule regular EV maintenance such as battery checks and charging infrastructure upkeep to prevent breakdowns and ensure reliability.
  • Forecast EV maintenance needs, minimizing downtime and optimizing the life span of electric vehicle components.
  • Manage energy resources and balance the demand for electric charging within facilities.
  • Allocate vehicles to specific tasks, schedule maintenance and plan routes to improve efficiency and cost-effectiveness.
  • Adhere to EV-related environmental standards and regulations, tracking emissions reductions and ensuring compliance.

EAM software optimizes your EV and charging infrastructure maintenance, helping you transition to cleaner, more sustainable transportation solutions while effectively managing your assets.

For further exploration of where the EAM market is and where it’s headed, check out our article — Enterprise Asset Management Trends: Future of EAM.

How To Select an EAM Solution

Selecting the right enterprise asset management software is a pivotal decision. We’ve outlined some key considerations to help you choose the perfect EAM system for your unique needs and goals.

Define Requirements

To begin your EAM software selection process, the first step is to identify your specific requirements.

Our free interactive requirements templates can assist you in this process, making it easier to determine the features you’ll likely use and those that aren’t necessary. This will help you create a shortlist of features that you can use to evaluate EAM software providers.

Some core features to consider include asset database, inventory management, asset life cycle management, reporting and supply chain management capabilities.

Create a Long List

Begin by delving into industry reports and online reviews. These resources offer valuable insights into various EAM solutions, their features and real-world performance.

Next, seek recommendations from peers within your industry or professional network to gain practical insights and learn about the strengths and weaknesses of different solutions.

Actively participate in industry-specific forums and discussion groups to gather a wide range of perspectives.

Attend industry conferences and webinars dedicated to asset management and EAM software to learn about the latest trends, innovations and best practices through presentations, live demos and interactions with software vendors.

Throughout this research process, maintain an open mind. Consider a variety of EAM software options, including those that may not initially seem like a perfect fit. Sometimes, hidden gems or innovative solutions emerge when you explore diverse possibilities.

Calculate Costs

Calculate the total cost of ownership for each solution on your long list. Some pricing factors to consider include:

  • Licensing Costs: Some vendors charge per user, per asset or offer flat-rate licenses. Assess how these licensing models align with your organization's size and budget.
  • Training and Onboarding Expenses: Training costs may include fees for training sessions, materials and, in some instances, potential consultant expenses. You should also consider the time and effort required to familiarize your team with the new software.
  • Ongoing Maintenance Fees: Maintenance fees cover essential software updates, bug fixes and access to customer support. It's essential to understand the terms and conditions of ongoing maintenance, including any annual or periodic fees.
  • Data Migration: These costs may vary based on the volume and complexity of your existing data.
  • Customization: Consider any costs related to customizing the EAM software to fit your organization's unique needs.

The deployment method you choose can also impact your budget.

Cloud-based products typically involve a per-user, per-month payment structure. On the other hand, on-premise solutions may offer unlimited access with a single license purchase or require the purchase of multiple licenses for each user or user group.

With a cloud-based product, vendors handle various aspects such as maintenance and disaster recovery. However, if you opt for an on-premise system, you’ll be responsible for managing these tasks yourself.

When considering product costs, it's essential to evaluate which features are included in each pricing tier. Advanced features and extensive or complex feature requirements can significantly impact your overall cost.

You can check out our free pricing guide for more details.

Create a Short List

Based on your established requirements and budget constraints, narrow down your options. Select a solution that aligns most closely with your needs. Eliminate choices that don’t meet your core criteria.

Request Demos

Request live demonstrations or trial versions of the EAM software from your shortlist. Actively participate in these sessions, exploring the software's interface, functionality and reporting capabilities.

Choose a Selection Team

Assemble a cross-functional team of experts from different departments and key stakeholders who’ll evaluate EAM solutions. Ensure that the team represents a range of perspectives within your organization. Each member should bring their expertise and insights to the decision-making process.

Negotiate

Discuss pricing, contract terms and any necessary customizations with vendors. Negotiate effectively with a clear understanding of your requirements and budget. Be prepared to walk away from deals that don't align with your organization's needs.

Make the Decision

Choose a solution that best fits your organization's requirements, budget and long-term objectives.

Ensure you communicate the decision to all relevant parties, and prepare for the implementation phase with a well-defined plan.

Still wondering where to begin? Check out our Lean Selection methodology — a nine-step process that helps you make informed buying decisions.

Price Guide for EAM Software

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Questions To Ask Yourself

To get a better understanding of your company’s requirements, ask yourself these guiding questions:

  • What kind of IT infrastructure do we need to support this software?
  • Which deployment is suitable for our needs — on-premise or cloud-based?
  • Do we need mobile access for field agents and on-site employees?
  • How dispersed or centralized is our asset management, and does it need to be more centralized for better control?
  • What benefits and essential features do we require for our desired outcome?

Questions to Ask About EAM Software

 

 

 

Questions To Ask Vendors

To align your needs with the vendor's product and future updates, consider asking the following questions:

About the Software

  • What security features are in place to protect data?
  • Does the system offer mobile access? How user-friendly is the mobile app, and what functionality does it provide?
  • Does it offer industry-specific versions or modules?
  • Does the software comply with industry-specific regulations or standards?
  • How easily can the software scale alongside our business as it grows?

About the Vendor

  • What training materials do you offer? Does that come with an extra cost?
  • How long have you been in the industry?
  • Do you have a track record of working with companies like ours?
  • Do you offer professional services such as data migration, implementation and customization? Do such services cost extra?
  • Is a demo or proof-of-concept available so we can see how the solution handles real-world scenarios?

FAQs

How do enterprise asset management tools help different industries?

Let’s see how EAM solutions help different industries:

Energy and Utilities

Preventive maintenance capabilities help you schedule regular inspections and servicing for your power generation equipment before issues arise, reducing unexpected downtime, extending assets’ life spans and ensuring a continuous energy supply.

Chemicals, Petroleum and Mining

Monitor and track assets in challenging and hazardous settings. With real-time location data and condition monitoring, you can ensure assets' safety and security.

Monitor inventory, set reorder points and optimize spare part usage to ensure constant availability of critical components, preventing production delays and minimizing costly downtime.

Manufacturing

Plan maintenance aligned with Lean Six Sigma principles, continually improve processes through data analysis and actively address the root causes of equipment failures.

Transportation

Manage your fleets using asset tracking and maintenance scheduling tools. Access work orders, asset information and maintenance instructions while on the go, improving response times and efficiency.

Manage relationships with vendors and suppliers of parts and equipment, ensuring a smooth supply chain for necessary maintenance and repairs.

Life Sciences

Track and manage assets, including laboratory equipment, manufacturing machinery and medical devices to prevent asset loss, theft or misuse.

Automate calibration scheduling and documentation, ensuring that equipment is always in spec.

Integrate with monitoring sensors and help manage data related to environmental conditions.

Nuclear Power

Ensure that all assets, equipment and processes comply with the strict requirements set forth by nuclear regulatory authorities, reducing the risk of non-compliance and potential safety issues.

Integrate with radiation monitoring systems to provide real-time data on radiation levels and safety to maintain a safe environment for workers and the public.

Who uses EAM solutions?

Here's a breakdown of who uses EAM solutions and why:

  • Asset Managers: Manage asset performance and investments.
  • Maintenance Teams: Schedule maintenance, reduce downtime and improve efficiency.
  • Production Managers: Ensure asset reliability for smooth operations.
  • Accountants: Monitor asset-related costs and align finances with asset management goals.

What’s the difference between EAM, ERP and ITAM?

Take a look at the table below to uncover differences between EAM, ERP and ITAM.

EAM ERP ITAM
Purpose Manage physical assets like equipment, machinery, facilities and infrastructure Integrate various core functions of an organization, including finance, human resources, supply chain, sales and manufacturing Manage IT assets, such as hardware, software, licenses and digital resources
Key Functions Asset tracking, maintenance and optimization Data and process management across the entire organization Track IT assets, optimize software licenses, manage hardware life cycles and ensure compliance with software vendor agreements
Users Asset managers, maintenance teams, production managers and accountants Finance, HR, supply chain and production departments IT managers, IT support teams and software asset managers

What implementation challenges should I expect?

Implementing enterprise asset management software can be challenging for several reasons:

  • Data Migration and Integrity: Transferring data from your existing systems to the new EAM software can be complex. Conduct a thorough data audit before migration to identify and clean up any inaccurate or redundant data.
  • Integration with Existing Systems: Integrating the new solution with existing systems poses a risk of operational disruptions if not executed seamlessly. Develop a well-defined integration strategy that includes mapping out data flows and ensuring compatibility between systems.
  • User Adoption and Training: Employees may resist change, especially if they’re comfortable with existing processes and systems. Create a tailored training program, engage employees from the beginning, offer hands-on training and provide ongoing support through help desk services and clear documentation.
  • Customization: Excessive customization can lead to software complexity, which may be difficult to manage and maintain. Focus on aligning the software with existing processes and avoid over-customization that could introduce unnecessary complexity.
  • Scalability: Failing to address scalability can lead to performance issues as demands increase. Establish a clear process for scaling up as requirements change, whether it involves adding more assets or expanding to additional locations.
  • Ongoing Maintenance and Upgrades: Neglecting software maintenance and upgrades can result in security vulnerabilities, reduced performance and compatibility issues with evolving technology. Regularly perform system checks and updates to maintain the software's performance and security.
EAM Software Report

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Next Steps

Implementing EAM software helps you improve asset management practices, save on unnecessary repair costs, reduce equipment failures, increase productivity and streamline workflows.

We trust that you feel confident in your ability to initiate the software selection process. However, if you require further guidance, our comprehensive free comparison report can assist you in your search.

It helps you compare products side by side. Furthermore, It provides you with individual product scores, benefits, functional and technical requirements, and user sentiments.

Additionally, we’ve curated resources that you can explore to support you throughout your journey.

Product Comparisons

Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Technical Content Writer
Riya is a Technical Content Writer at SelectHub. She writes content for our construction scheduling and bidding, CMMS and medical billing categories. She's also a part of the social media team where she crafts posts that engage and resonate with our audience. Riya holds a Graduate Degree in Journalism and Mass Communication from Lovely Professional University, Punjab, India. Fueled by a love for black coffee, her day begins and ends with its energizing ritual. Riya enjoys a variety of TV series, including Friends, Suits, American Horror Story, and How to Get Away with Murder. During her free time, you'll find her reading or spending time with her close ones. She believes in magic and is waiting for that day when reality compromises and fairytale swirls around with a smile.
Technical Research By Mohit Hariramani
Senior Analyst
Mohit has a degree and Master in Finance from Mumbai, India, his years of professional market research experience started in 2019. His expertise lies in categories such as Enterprise Resource Planning (ERP), Manufacturing, Inventory Management, Manufacturing Execution Systems (MES), Facility Management Software (FMS), POS Systems (Point of Sale) and more. Through his academic and professional background, he honed skills in attention to detail, navigating ambiguity, and analytical prowess, which uniquely equip him to manage and thrive in the dynamic landscape of these diverse categories. He's passionate about leveraging his knowledge and experience to contribute effectively to the assigned technology areas.
Technical Review By Kankana Kalita
Principal Analyst
A seasoned business and research analyst, Kankana Kalita specializes in ERP, CMMS, manufacturing, construction, supply chain, HRMS and CRM. Prior to joining SelectHub, she earned a Bachelor's degree in Computer Science and Engineering, an MBA in Operations and Marketing, and worked in email marketing and logistics.
Edited By Ryan McElroy
Content Editor
Ryan McElroy is a Content Editor and Senior Market Analyst at SelectHub who writes and edits content on various software types, along with their broader concepts and the industries they serve, including medical, construction, CMMS, supply chain management and legal. He studied at the University of Missouri (Mizzou) and earned his BA in Journalism in 2016. During his free time, you’ll find Ryan playing video/card/board games, sipping coffee and reading speculative fiction, or listening to music his loved ones often describe as “headache-inducing.”