Last Reviewed: November 20th, 2024

Best Chiropractic EHR Software Of 2024

What is Chiropractic EHR Software?

Chiropractic EHR (Electronic Health Records) Software is a specialized system manufactured specifically for chiropractors to facilitate efficient patient record management. The software addresses predicaments like multilayered paper work, time-consuming administration, and imprecise billing. By digitizing patient records and streamlining workflow, it augments the proficiency of chiropractic practices, enabling improved patient care, operational efficiency, and accurate billing. Core functionalities include patient scheduling, chiropractic SOAP notes, and integrated billing. Emerging features highlight AI-powered diagnostic assistance. Chiropractic practices, regardless of size, critically benefit from this software. Notably, seamless adoption of the technology requires continuous high-quality internet and prompt software updates. In summary, Chiropractic EHR Software can revolutionize chiropractic clinics through enhanced patient care, seamless administration, and efficient billing, subject to reliable internet and appropriate user training.

What Are The Key Benefits of Chiropractic EHR Software?

  • Enhances patient care
  • Boosts operational efficiency
  • Ensures accurate billing
  • Digitalizes patient records
  • Simplifies patient scheduling
  • Streamlines work processes
  • Offers chiropractic SOAP notes
  • Supports integrated billing
  • Facilitates real-time updates
  • Promotes accurate diagnostics
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Overall

Based on the latest available data collected by SelectHub for 116 solutions, we determined the following solutions are the best Chiropractic EHR Software overall:

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Why We Picked EpicCare

Many users love the robust functionality offered by EpicCare and find that the shortcut options allow them to navigate the system with ease. It also provides greater transparency into patient data, allowing care providers at separate facilities to access patient records with ease. However, the system’s expansive capabilities are overwhelming for many users, and a significant number of users struggled to use shortcuts correctly. The majority of reviewers commented that the system is difficult to navigate, experiences frequent downtime, offers minimal support and comes at a prohibitively high cost. Despite the negative tone of many reviews, nearly 100% of reviewers noted that they would recommend this system to a colleague, recognizing EpicCare as a leader in the EHR software space.

Pros & Cons

  • Functionality: The platform offers robust functionality, allowing users to automate and streamline almost any task imaginable, as noted by slightly more than 80% of reviews.
  • Shortcuts: Users can create their own shortcuts to help them access common functions with ease. This capability was mentioned as a benefit by 55% of reviewers who mention shortcuts.
  • Communication: Of the reviews that mention the system’s popularity, 85% enjoyed that the solution enabled care providers at different practices to access and make changes to patient data. This level of inter-practice communication was touted as a major benefit that helps improve patient care.
  • User Interface: Of those that mention the interface, 65% of reviews note that the system is difficult to use. Many of the features are difficult to find and require multiple clicks to access, while the shortcut option is difficult to set up according to many users.
  • Customer Support: Of the reviews that mention customer support, more than 60% were dissatisfied with their experience, stating that customer service lacked the knowledge to provide proper support, was difficult to get ahold of and when customers did speak to support, they found that the support technicians were rude.
  • Customization: Slightly more than 60% of reviews that discuss customization stated that customization options were limited. The available customizations were reviewed to be time-consuming and difficult to implement.
  • System Downtime: While only around 10% of reviewers mention system downtime, 100% of those reviews point to internet connectivity issues and system downtime as a major detriment of the system that directly impacts productivity.

Key Features

  • MyChart Patient Portal: EpicCare’s patient module, MyChart, enables patients to access their personal and family health information on their mobile devices. They can also exchange messages with physicians, set appointments, complete questionnaires, and attend e-visits. Patients in hospitals can also use MyChart Bedside to look at their schedule, request a physician’s help, exchange messages, complete questionnaires and access individualized treatment plans. MyChart also facilitates online scheduling for prospective patients to become new patients.
  • Analytics: Epic allows people close to the patient to investigate their hunches across populations and build dashboards. It also allows users to combine different sources of clinical, operational, and financial data into a single data warehouse. It enables users to distribute and curate their analytics content on a web portal.
  • Telehealth: With EpicCare EMR’s telehealth feature, physicians are able to monitor patients and provide treatment remotely. With dozens of tools, telehealth handles ICU monitoring, chronic disease management, telecardiology, peer-to-peer consultations and video visits with patients, even those in prison. It can also be used for rural primary care, teledermatology, telecardiology, telepsych, telestroke, teleradiology, tele-emergency, genetic consults, abuse evaluations, interpretations, ICU monitoring, remote ICU, chronic disease management, case management and discharge planning. It can also be used for central deterioration monitoring remote intensivist coverage, second opinion services, patient transport, video visits, telerounding, school nurse consults, employer consultations, prison video visits, postsurgical follow-ups, virtual hospitals, financial counseling, and virtual urgent care.
  • Managed Care: You can manage nearly all your health insurance operations through EpicCare. Claims can be processed and submitted automatically, while it’s utilization management tool helps to make informed, financially responsible decisions in regards to a patient’s care.
  • Revenue Cycle Management: EpicCare’s RCM feature lets your health organization maximize revenue while protecting payments. Patients can create payment plans and even consolidate all of their balances into a single payment, streamlining billing and payment processes.
  • Interoperability: Interoperability allows a patient’s medical information to be shared with any health organization that meets standards, regardless of the EMR/EHR they use. Epic exchanges more patients charts for care than any other vendor — for reference, over 100 thousand patient records were exchanged in April of 2019 alone.
  • Community Health Portal: It facilitates users to keep community providers and caregivers informed with an integrated portal that updates them about their patients, submit referrals, order labs and imaging, close care gaps, schedule visits and more.
  • Specialties and Ancillaries: Epic provides modules for cardiology, dental, dermatology, endoscopy, ENT, fertility, genomics, home health, lab, long-term care, nephrology, obstetrics, oncology, ophthalmology, ortho, radiology, rehab, rheumatology, transplant, wound care and urgent care.
  • Artificial Intelligence: Epic provides machine learning algorithms embedded at the point of care. It also supports the deployment of independent artificial intelligence models using its cloud-based platform.
  • Epic Share: Epic allows users to extend their system to independent practices, hospitals, and post-acute facilities with the ability to keep billing and scheduling separate.
  • Compliance: Epic allows users to position their organization with tools for Meaningful Use (MU), Promoting Interoperability (PI), Merit-Based Incentive Payment System (MIPS), Accountable Care Organizations (ACOs), and other regulatory programs such as HIPAA.

Pricing

License/Subscription Cost
  • User-based monthly subscription - per user, per month, plus upfront cost or license fee for software ownership
  • Extra fees and costs for additional features and modules
Maintenance Cost
  • Maintenance cost not included in license fee
  • Users must sign an annual maintenance contract
  • 24/7 system monitoring at no additional charge
Installation/Implementation Cost
  • One-time installation fee
  • Epic’s implementation team helps to meet goals in the proper time frame and budget
Customization Cost
  • Cost of customization will vary depending on the functional requirements and modules added
Data Migration Cost/Change Management/Upfront Switching Cost
  • This cost is determined by the amount of ambulatory data consolidated, such as demographics, immunizations, allergies and medications
  • The complexity of data, clinical rules, workflows and more will also dictate the cost of converting data
Recurring/Renewal Costs
  • Cost is included in the recurring monthly subscription fees, based on the number of users, add-on costs and data migration services selected
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Why We Picked athenaClinicals

AthenaClinicals is a cloud-based EHR software known for its robust features and intuitive interface, but user reviews over the past year have been a mixed bag. A standout feature is its comprehensive patient portal, athenaCommunicator, which empowers patients to schedule appointments, view health records, and communicate securely with providers. This not only enhances patient engagement but also streamlines administrative tasks for practices. Another strength is athenaClinicals' integration with a vast network of healthcare providers, athenaNet, facilitating seamless data exchange and care coordination. This interoperability is crucial in today's healthcare landscape, allowing providers to access a more complete patient history and make informed decisions. However, some users have reported that the software can be clunky and difficult to navigate, particularly for those unfamiliar with EHR systems. Additionally, while athenaClinicals offers extensive reporting capabilities, some users have found the sheer volume of data overwhelming and difficult to interpret without dedicated support.

Overall, athenaClinicals is best suited for practices seeking a feature-rich EHR solution with a strong emphasis on patient engagement and care coordination. Its robust patient portal and integration with a vast provider network make it an excellent choice for practices looking to streamline workflows and improve communication. However, practices with limited technical expertise or those overwhelmed by extensive data analysis might find athenaClinicals less user-friendly and may require additional support to fully utilize its capabilities.

Pros & Cons

  • Easy to Use: Many users find athenaClinicals intuitive and easy to navigate, even for those new to electronic health records. They appreciate the straightforward design and clear labeling, which makes it simple to find the information they need quickly.
  • Comprehensive Features: athenaClinicals offers a wide range of features that cater to various practice needs, from scheduling and billing to patient management and clinical documentation. Users appreciate the ability to manage all aspects of their practice within a single platform.
  • Strong Customer Support: athenaClinicals is known for its responsive and helpful customer support team. Users praise the availability of support resources, including phone, email, and online chat, which makes it easy to get assistance when needed.
  • Integration Capabilities: athenaClinicals integrates seamlessly with other healthcare applications, such as lab systems and pharmacy software. This integration streamlines workflows and reduces the need for manual data entry, saving time and improving efficiency.
  • Limited Customization: Some users have reported that athenaClinicals' customization options are limited, making it difficult to tailor the system to their specific workflow needs. For example, some users have found it challenging to create custom reports or modify the user interface to better suit their practice's unique requirements.
  • Steep Learning Curve: The software's interface can be complex and require significant training to master. This can be particularly challenging for new users or those transitioning from a different EHR system. For example, some users have reported difficulty navigating the system's menus and understanding the various features and functionalities.
  • Technical Issues: Some users have reported experiencing technical issues with athenaClinicals, such as slow loading times, system crashes, or data syncing problems. These issues can disrupt workflow and lead to frustration for users. For example, some users have reported encountering errors when attempting to access patient records or submit electronic prescriptions.
  • Customer Support: Some users have expressed dissatisfaction with athenaClinicals' customer support. They have reported long wait times, difficulty reaching a representative, or unhelpful responses. For example, some users have reported being unable to resolve technical issues or get timely assistance with billing questions.

Key Features

  • Clinical Efficiency: Users can access clinical information from numerous sources instantly. Secure text messaging is used to help make informed decisions when it comes to treatment. 
  • Patient Portal: Athenahealth’s patient portal tool, athenaCommunicator, lets patients view their health history, schedule appointments, sign forms, pay bills and more. Patients can also receive automated notifications and reminders regarding upcoming appointments, test results and more. 
  • athenahealth Network: With the nation’s most connected healthcare network, athenaClinicals can compare a clinic's health performance with that of other providers, as well as automatically providing clinical recommendations based on patients’ activity on the network. Information is exchanged between over 250,000 points of care, such as urgent care, specialties, labs, pharmacies and more. 
  • Intelligent Workflows: AthenaClinicals EHR learns from the network the more a client uses the program and simultaneously provides relevant patient information during the point of care. 
  • Interoperability: Many EHR solutions are quite limited when it comes to sharing patient information. With athenaClinicals on the other hand, practitioners can exchange important patient data with a number of other care sites and add it into a patient’s chart, making it so that physicians have all the patient information they need. 
  • Integration: AthenaClinicals EHR is integratable with many athenahealth services and solutions to help with every aspect of a health facility’s business. These integratable features include medical billing, care coordination, medical reference apps and more.
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Why We Picked AdvancedMD EHR

While some users were happy with the systems integration and customization capabilities, far more users were extremely dissatisfied with other aspects of the system. A significant number of reviewers felt that the sales representatives misled customers noting that they lost money after implementing AdvancedMD and commenting that many features lacked the functionality that they required. Though the add-ons allow users to customize the system, many users complained that the add-ons come at a steep price, making them prohibitive to many users. Users also complained that they were surprised by hidden fees after implementation and felt that customer service was rude and unwilling to help when they called for support. A small number of reviews also noted that upgrades to the system frequently caused downtime and reported discrepancies in their billing that affected customers. While many of the reviews were negative, AdvancedMD remains a popular EHR solution. Due to its high price and difficulty to learn, it is best suited to large practices with the budget for necessary add-ons and internal technical support that is available to help ensure everyone who needs to can use the system.

Pros & Cons

  • Customization: Of the reviews that mentioned the system’s customization, more than 65% were happy with the customizations available as add-ons to the system.
  • Integration: Though only mentioned in 10% of reviews, 85% of those reviews felt the system successfully integrated with their other medical software.
  • Streamlined Patient Scheduling: AdvancedMD EHR offers tools to simplify appointment scheduling, including online self-scheduling for patients, automated appointment reminders, and waitlist management. The platform also facilitates efficient scheduling for multiple providers and locations.
  • Comprehensive Medical Billing: The system provides robust medical billing features, such as claims scrubbing to reduce errors and denials, electronic remittance advice, and integrated payment processing. AdvancedMD EHR also offers tools for managing patient billing, including payment plans and online bill pay.
  • Customizable Templates and Workflows: Users appreciate the ability to tailor the system to their specific needs. AdvancedMD EHR allows for the creation of custom templates for clinical documentation, as well as the ability to design unique workflows to optimize efficiency and meet the requirements of different specialties.
  • Telehealth Capabilities: The platform facilitates virtual care through integrated telehealth features. AdvancedMD EHR enables secure video consultations, allowing healthcare providers to connect with patients remotely and expand access to care.
  • Practice Management Tools: AdvancedMD EHR goes beyond clinical documentation and billing to offer comprehensive practice management tools. These include features for managing patient records, tracking referrals, generating reports, and overseeing financial performance. The system also provides tools for staff management and communication.

Key Features

  • Mobile Focused, Cloud-Based: The product is built for mobile (but is desktop-ready), and delivered by the cloud, meaning you can save on implementation and maintenance costs. 
  • E-Prescribing: Doctors can quickly ship medication prescriptions across practices and pharmacies. This feature is also HIPAA, MACRA and MIPS compliant. 
  • Patient Portal: An advanced patient portal will allow patients to log in and manage their medical and health records from any device. 
  • Regulation Compliant: Compliant with HIPAA, MACRA and MIPS, the application will ensure your practice meets stringent compliance standards. 
  • Handwriting Recognition: Doctor handwriting can often be garbled or hard to understand. This software can read and translate some of the most difficult handwriting into text — especially useful for prescribing information. 
  • Physician Dashboard: A robust dashboard geared towards physicians makes it easy for prescribing doctors to pull up patient treatment history and medical information. 
  • Secure Document Exchange: This feature keeps patient information both secure and easily transferable. This can include patient health data, prescriptions and more. 
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Why We Picked WebPT

WebPT has made a significant impact on the physical therapy software landscape, offering a comprehensive suite of tools designed to streamline workflows and enhance patient care. Users consistently highlight its user-friendly interface, robust features, and exceptional customer support as key strengths. One reviewer emphasized the ease of transitioning from paper-based systems to WebPT's cloud-based platform, appreciating its accessibility from any web-enabled device. The software's scheduling capabilities have also received praise, with users noting improvements in patient retention and the ability to synchronize appointments with digital patient records.

While WebPT garners positive feedback, some users mention the learning curve associated with its extensive features. However, the company's commitment to customer support is frequently commended, with users citing responsive and helpful assistance. WebPT distinguishes itself by catering specifically to the needs of rehabilitation therapists, offering specialized documentation, billing codes, and compliance tools. This focus on the therapy sector sets it apart from more generic practice management software. WebPT is ideally suited for physical therapy practices of all sizes seeking an integrated platform to optimize front- and back-office operations. Its comprehensive features, user-friendly design, and industry-specific focus make it a valuable asset for therapists looking to enhance efficiency, improve patient care, and grow their practices.

Pros & Cons

  • User-Friendly: All users mentioning this aspect noted that the solution’s ease-of-use is a key benefit.
  • Accessibility: The platform is web-based, making it highly accessible according to over 95% of users who mention this aspect.
  • Scheduling: About 75% of users who mention scheduling noted that it’s convenient to schedule appointments.
  • Speed: All users referring to speed reported that the product is slow and includes redundant check boxes, which further reduce the speed of working.
  • Functionality: The product is filled with glitches and the site is often down for maintenance, according to 88% of users who mention functionality.

Key Features

  • Analytics and Reporting: Access and work on detailed data tables from a main reporting dashboard. Use easy graphs and charts for valuable business insights. 
  • Interoperability: Facilitates a secure transfer of information between systems, enabling greater efficiency and data unity. Key integrations include Cerner, Epic, McKesson and athenahealth. Includes 24/7/365 monitoring from WebPT. 
  • Web-Based: Users can access the platform from any browser, anywhere. There’s no deployment costs or loss in productivity while the software is installing. 
  • Continuous Updates: Because the software is web-based, it frequently refreshes with new studies, formulas and testing criteria. 
  • Simplified Interface: Built around an intuitive workflow and offers features for a hassle-free experience such as dropdown checklists, auto-completing text boxes and much more. 
  • Home Exercise Program: Engage patients in video exercises with patient-facing functionality and design. Tap into a library of evidence-based therapy exercises available in up to eight different languages. 
  • Listing and Review Management: Improves online presence with a robust facility profile that provides automatic review updates, offers direct responses to reviews and analyses review trends. 
  • Billing: Maximize revenue and save time for quality healthcare with minimum claim errors using Therabill. Includes real-time analytics, detailed activity logs and one invoice from one company. 
  • Patient Outcomes Tracking: Drive faster recovery for patients with a built-in patient outcomes tracking system. Includes a library of industry-accepted tests for concrete performance goals and tracking therapists’ progress. 
  • Scheduling: Manage appointment calendars that sync with patient records and reduce no-shows by 30% by sending automatic reminders. Book remote appointments and launch live two-way video for virtual therapy using Virtual Visits. 
  • Revenue Cycle Management: Submit claims and expedite payments with high first-pass acceptance rate. Offers two RCM options: 
    • RevServe: Completely outsourced service. WebPT handles all billing responsibilities, including A/R management, reporting, collections benchmarking and medicare compliance. 
    • RevEquip: Hybrid model, allowing practices to control things like A/R management, credentialing, case management and more. WebPT offers management of outgoing claims, patient statement submissions, payment EDI management, workflow consultations and more. 
  • Patient Relationship Management: Increase engagement and reduce dropout rates by sending automated email campaigns to past patients and receiving actionable feedback indicating potential dropouts. 
  • Client Mobile App: Clients can access and manage their health data conveniently from a mobile app. 
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Why We Picked eClinicalWorks

The core functionality of eClinicalWorks is suitable for most medical practices and comes at a fair price. However, many users felt that they were oversold on the product by the sales team. Many users complained of difficulty using the features they needed, and felt that the system interface made it difficult to navigate. Users reported issues with system bugs and were unable to receive sufficient support from the support team to rectify the issues they experienced, despite access to 24/7 support. Some users noted that customer support is outsourced and complained that a language barrier made it difficult to communicate. Ultimately, eClinicalWorks is best suited for small practices with basic EHR needs, though it may take users a few days to learn the system.

Pros & Cons

  • Functionality: The system offers the core features that medical practices need, according to nearly 80% of reviews that discuss the system’s base functionality.
  • Price: Though only mentioned in less than a quarter of all reviews, 60% of users who discussed cost in their reviews felt that the system was priced fairly.
  • User Interface: While some users mentioned the intuitive design, the interface displays many features at once that make it confusing and difficult to navigate, according to nearly 55% of users who mentioned the interface in their review.
  • Complexity: The system requires multiple clicks for navigation, adds unnecessary layers of complexity and some users reported implementing their own workarounds to improve the system, as noted in 75% of reviews that discuss the system’s usability.
  • Integration: While some users enjoyed the ability to customize the platform with add-ons and integrations, more than 87% of reviews that discuss integrations complained that the integrations are difficult to implement and aren’t always successful.
  • System Errors: The vendor takes too long to implement software updates, resulting in bugs, inaccuracies and system downtime, as reported by nearly 95% of users who mentioned system updates in their review.
  • Customer Support: Support is available 24/7; however, users often struggled to communicate with the support team, citing problems with the support experts not knowing the answer to their questions or simply not responding to their inquiry, according to nearly 95% of users who mentioned customer support in their review.

Key Features

  • Virtual Assistant: “Eva,” eClinicalWorks EHR’s virtual assistant, allows providers to view a patient’s progress notes, flowsheet or account balance. The virtual assistant can also review patient history, compare notes side-by-side and book appointments in addition to offering educational videos and other helpful resources. 
  • Telemedicine: eClinicalWorks telemedicine solution allows patients to schedule online appointments with their clinicians from home or in the office. Providers and patients can consult with medical experts around the world using the healow Virtual Room. 
  • Scheduling: The scheduling tool allows users to add new patients, look up existing patients, search appointments and manage scheduling requests. Users can also manage the scheduling of resources and specialty equipment for clinicians like doctors, nurses and other providers. 
  • Device Integration: eClinicalWorks integrates with devices like ECG, EEG, etc. within the web browser. The data collected is structured to capture current and past results, complete trend analysis and create flowsheets. 
  • Hospital Interoperability: This involves data being shared between multiple clinics or a hospital’s different departments. This particular EHR allows communication with any radiology vendor or RIS system which supports HL7 messaging. Comparing and analyzing this data leads to greater population health. 
  • Revenue Cycle Management: When it comes to billing, hundreds of features for RCM are available through eClinicalWorks, including credentials, insurance verification and analytics. 

Pricing

License/Subscription Cost
  • On-premise:
    • License fee includes a one-time fee per user plus additional implementation fees
    • Fees for supplemental monthly support and maintenance cost is calculated per user
  • Cloud-based:
    • Recurring subscription fee based on a per user, per month basis, including a hosting and implementation fee
Maintenance Cost
  • On-premise: Additional fee applies for maintenance
  • Cloud-based: Maintenance cost is included in the service fees upon purchase
Installation/Implementation Cost
  • On-premise:
    • Additional implementation fees charged for over 9 users
    • Travel and airfare costs are billed separately
  • Cloud-based:
    • No star-up or initial implementation costs
    • Additional implementation fees are charged for over 9 users
Customization Cost
  • Varies depending on user's functional requirements
Data Migration Cost/Change Management/Upfront Switching Cost
  • Free data conversion from existing EHR to eClinicalWorks
  • No upfront or switching cost when changing EHRs
Recurring/Renewal Costs
  • On-premise: Cost includes monthly support and maintenance along with hosting fees
  • Cloud-based: Cost equals the monthly subscription fee which includes maintenance, hosting and implementation fees
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Why We Picked Cerner

Navigating the world of healthcare IT solutions can feel like venturing through a labyrinth, with countless options promising efficiency and improved patient care. Cerner, a prominent name in the industry, offers a suite of tools designed to streamline healthcare operations. But how does it truly stack up against the competition, and is it the right fit for your organization? Let's delve into the experiences of users who have implemented Cerner in their practices to uncover its strengths, weaknesses, and ideal use cases.

Cerner consistently receives praise for its comprehensive suite of features, encompassing electronic health records (EHR), practice management, revenue cycle management, and population health management. This integrated approach allows healthcare providers to manage various aspects of their operations within a single platform, promoting efficiency and data continuity. Users particularly appreciate the robust functionality for clinical documentation, order entry, and decision support, which can enhance patient care and streamline workflows. However, some users find the interface to be complex and require extensive training to navigate effectively. Additionally, the system's customizability, while advantageous for tailoring it to specific needs, can also contribute to its complexity.

Cerner distinguishes itself through its extensive industry experience and large user base. The company has a long-standing presence in the healthcare IT sector, demonstrating its commitment to innovation and adaptation to evolving industry needs. This extensive experience translates into a deep understanding of healthcare workflows and challenges, which is reflected in the design and functionality of Cerner's solutions. The large user base also fosters a sense of community and facilitates knowledge sharing among healthcare organizations using Cerner. However, it's important to note that Cerner's pricing structure can be a significant consideration, particularly for smaller practices. The cost of implementation and ongoing maintenance may require careful evaluation to ensure it aligns with budgetary constraints.

Cerner is best suited for large healthcare organizations with complex workflows and a need for a comprehensive, integrated healthcare IT solution. Its robust feature set, scalability, and industry expertise make it a valuable asset for hospitals, health systems, and academic medical centers. Smaller practices may find the system's complexity and cost to be prohibitive, and may prefer more streamlined solutions tailored to their specific needs. Ultimately, the decision of whether Cerner is the right fit depends on an organization's size, budget, and desired level of functionality.

Pros & Cons

  • Data Security: All users who mention safety and data noted data security as an important advantage.
  • Collaborative: The product’s collaborative nature helps support multiple medical facilities, as reported by all users referring to this feature.
  • User-Friendly: About 73% of users referencing usability mentioned that the product is easy to use and navigate.
  • Updates: Updates take a lot of time and don’t happen frequently, according to 93% of users who mention this aspect.
  • Time-Consuming: Repetitive clicking reduces the speed of work, according to about 74% of reviews mentioning this aspect.
  • Customer Support: Strong customer support is often unavailable and can have delayed response times, as noted by 80% of users referencing support.

Key Features

  • Clinical Documentation: Narrative, auto text and voice recognition, and speech-to-text support makes charting and documentation easier and more efficient. Any relevant patient data like medications or diagnosis is automatically included. 
  • Mobile Apps: Providers can review patient charts, request orders and refills, review diagnostics and check clinical results using their mobile. Voice dictation helps physicians with easy documentation. 
  • Built-In Templates: A variety of prebuilt templates limit the amount of time physicians need to spend on documentation. 
  • Health Analytics: Provides insights to help enhance clinical, financial and population health strategies, which help in identifying long-term and daily operational improvement opportunities. 
  • Patient Portal: Patients can exchange messages, request refills, view clinical information and check out evidence-based data on over 3,000 topics to further their education. 
  • Sepsis Surveillance: Developed by Cerner in 2010, the St. John Sepsis Surveillance tool looks for patient data and notifies clinicians of patients who are at risk of sepsis before they are diagnosed. 
  • Revenue Cycle Management: Offers solutions to improve workflow and control costs leading to more revenue. Insurance can be verified automatically while faulty claims can be dealt with before submission. 
  • Cybersecurity: Helps protect sensitive health data against insider threats and cyberattacks by ensuring only necessary staff has access to it. 
  • Scheduling Management: Automates the appointment scheduling process from both centralized and decentralized booking locations within a department or facility. It also:
    •  Manages scheduling across multiple facilities and scheduling a series of appointments. 
    •  Validates medical necessity at several points in the workflow. 
    •  Prevents adverse appointment and procedure interactions. 
    •  Supports moving appointments within a single view. 
  • Patient Kiosk: A self-service solution for patients to check in for and manage appointments. They can view and update demographics and insurance information, as well as complete registration forms. Also supports storing signed forms in patients’ electronic health records. 
  • PowerChart Touch: Enables physicians in either acute or ambulatory settings to access and review their patient’s clinical data and current orders on smartphone or tablet. 
  • Enterprise Master Person Index: Minimizes duplicate records, enabling end-users to find the correct person. 
  • Ambulatory Organizer: Shows a daily patient schedule, the time a patient checked in, the reason for their visit per the intake form, and required documentation. Also indicates outstanding tasks. 
  • Tap-and-Go Authentication: Enables clinicians to use a single username and password to gain access to several key applications on clinical workstations. Scanning a badge automatically logs them in to their virtual desktops to gain rapid, no-click access to medical records as they change locations. 
  • Ambulatory Registration Management: Automates the workflow and process of registration, admittance, transfers and discharges. Offers a Master Person Identifier (MPI) and facilitates collecting co-pay or payments on outstanding balances. 
  • Analytics: Uses data across the integrated health system to examine enterprise and population health content. Identifies, applies and measures analytics-based, strategic initiatives such as cost and utilization, pharmacy spend, and practice management to reduce duplicative efforts. 

Pricing

License/Subscription Cost
  • User-based monthly subscription — per user, per month with an additional cost to own the software
  • Cost will vary depending on the enterprise plan chosen
Maintenance Cost
  • Maintenance cost is included in the subscription fee
Installation/Implementation Cost
  • Additional fee is required for installation
Customization Cost
  • Cost of customization will vary depending on functional requirements added
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost may vary based on the amount of data needed to be consolidated
Recurring/Renewal Costs
  • Cost is equivalent to the monthly subscription fee
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Why We Picked Practice Fusion

User reviews from the past year paint a mixed picture. While some users praise its intuitive design and comprehensive features, others express frustration with its customer support and pricing.

Practice Fusion stands out for its user-friendly interface, which makes navigating the system a breeze, especially for those new to electronic health records. Its robust feature set, including charting, e-prescribing, and billing, caters to a wide range of practice needs. However, some users report encountering difficulties with customer support, finding it unresponsive and unhelpful. Additionally, pricing concerns have been raised, with some users finding the system expensive compared to competitors like Athenahealth or Kareo.

Overall, Practice Fusion seems best suited for smaller practices seeking a user-friendly, all-in-one EHR solution. However, practices with more complex needs or those prioritizing responsive customer support might want to explore alternative options.

Pros & Cons

  • Data Safety: All users who mention files and data noted the safety of sensitive medical data as a key benefit.
  • User-Friendly: About 93% of users referencing usability reported that the product is easy to use and navigate.
  • Accessibility: According to 89% of reviews on this aspect, the product is highly accessible due to being web-based.
  • Customer Support: About 95% of reviewers mentioning support indicated that customer service is inefficient and unresponsive.
  • Outdated: Over 85% of users referring to this aspect noted that the product requires updates in terms of tools and features.
  • Speed: Updates, glitches and a crowded interface slow down work, according to 70% of reviews about speed.

Key Features

  • Charting: With efficient charting, speciality-specific templates and automatic favorite lists, physicians can search for diagnosis codes by keywords to track a patient’s health data over time and monitor treatment progress. 
  • Scheduling: Easy scheduling lets patients manage appointments online, including automatic reminders regarding upcoming visits and automated recurring appointments. 
  • E-Prescribing: Order and send prescriptions anywhere, manage medical orders and pharmacy communication electronically, and take care of refill requests for any recurring medications with a two-click prescription refill tool. 
  • Patient Portal: Patients can look at medical information and view lab results at any time. They can also access education materials as well as population health information to better understand their health and treatment. 
  • Billing and Payment: Patients can receive billing statements and update payment information, while physicians can create superbills by automatically pulling information from chart notes. It can also verify insurance providers and scrub claims of any errors before submission. 
  • Labs and Imaging: Integrate with hundreds of labs like LabCorp and Quest as well as imaging services like X-ray, CT scan and ultrasound. 
  • Practice Administration: Consolidate tasks and custom reports, as well as refer patients electronically with their complete medical record. Communicate using secure messages that fulfill meaningful use standards or use HIPAA compliant faxes to go paperless. 
Company Size
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Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android

Why We Picked Care360 EHR

Care360 EHR has in the past received high marks for its user-friendliness and comprehensive features, once making it a popular choice among healthcare organizations. Users appreciate the intuitive interface and the wide range of functionalities, such as patient record management, billing, and scheduling, which streamline workflows and improve efficiency. The e-prescribing system is a standout feature, lauded for its accuracy and convenience. Additionally, Care360 EHR's compliance with industry standards, including meaningful use stages one and two, ensures that healthcare providers meet regulatory requirements. However, some users have expressed concerns about the cost of the system and occasional slow performance. Despite these drawbacks, the overall sentiment towards Care360 EHR is positive, with users praising its ease of use, robust features, and excellent support from the Quest Diagnostics team.

Care360 EHR is best suited for healthcare organizations seeking a comprehensive and user-friendly EHR system. Its ability to handle a wide range of tasks makes it ideal for organizations of all sizes, from small independent practices to large multi-specialty groups. The system's scalability and flexibility allow it to adapt to the evolving needs of healthcare providers, ensuring that they have the tools they need to deliver high-quality patient care.

Pros & Cons

  • Streamlined Patient Scheduling: Care360 EHR offers tools to efficiently manage appointments, reducing scheduling conflicts and wait times. This includes features like automated reminders and online booking options.
  • Enhanced Clinical Documentation: The platform provides customizable templates and intuitive interfaces for clinical documentation, promoting accuracy and completeness of patient records. This can lead to better continuity of care and informed decision-making.
  • Improved Billing and Claims Management: Care360 EHR facilitates accurate coding and streamlined claims submissions, potentially reducing billing errors and claim denials. This can improve revenue cycle management for healthcare providers.
  • Usability Challenges: The user interface can feel outdated and clunky, leading to a steeper learning curve for new users. Navigation can be cumbersome, and finding specific functions or patient data may require multiple clicks and menu explorations.
  • Customization Limitations: Care360 EHR may have limited options for tailoring the system to individual practice workflows or specialties. Practices with unique needs may find it difficult to configure the system to match their preferred processes, potentially hindering efficiency.
  • Integration Issues: Integrating Care360 EHR with other healthcare systems or software can pose challenges. This can lead to data silos and hinder seamless information exchange between different platforms, potentially impacting care coordination and efficiency.
  • Customer Support Concerns: Some users have reported difficulties reaching customer support or experiencing long wait times for assistance. Prompt and effective technical support is crucial for addressing issues and minimizing disruptions to clinical workflows.

Key Features

  • E-Prescribing: In addition to managing patient eligibility, coverage and copay information, your physicians are able to chart, order and renew prescriptions 24/7 from any location. 
  • Patient Portal: With MyQuest, patients and providers can connect with one another and handle a variety of tasks electronically. Physicians can send and receive messages, keep patient-visit notes, create an electronic record of communications with patients, and more. Patients, on the other hand, can use the portal for things like tracking their health, viewing lab results, sharing medical information with doctors, etc. 
  • Data Diagnostics: Physicians can access patient-specific analytics in real time during the point of care. Data diagnostics deliver insights to your physicians when and where they need them, while expanding available data sources with a large set of clinical, claims quality and lab data to be used for decision support. 
  • Electronic Prior Authorization (ePA): By integrating directly with the EHR, ePA helps your healthcare professionals to easily obtain automated prior authorizations at the point of care. 
  • Electronic Lab Management: Quest Lab Stewardship helps optimize your lab test decisions by producing better outcomes and lowering costs — redundant, unnecessary, and omitted tests can be avoided. 

Pricing

License/Subscription Cost User-based monthly prescription — per user, per month
Maintenance Cost
  • Cost is included with the subscription fee
  • Customer support services are provided on an urgent basis, with a dedicated phone line and online forms
  • Provides network security, 24/7 technical support, integrated support services and mobile networking
Installation/Implementation Cost
  • Cost is not included with the subscription fee
  • Implementation services are provided via a team of experts
Customization Cost Customization cost will vary depending on the number of users and specific functionalities that are added
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is not included with the subscription fee
  • Online and onsite training courses are provided — cost will vary depending on which courses are chosen
Recurring/Renewal Costs Recurring costs are equivalent to the monthly subscription fee based on the number of users, add-on features and any training services
Company Size
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Deployment
Cloud On-Premise
Platform
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Why We Picked Meditech

Meditech is an intuitive EHR solution to streamline charting, documentation and patient data retrieval. Reviewers found the system simplified to a fault. Users found that it helps keep information neatly and securely organized, resulting in a smooth user experience. Without overwhelming clients, the platform enables ease of use and navigation. It also increases treatment accuracy by predicting diagnosis. However, others complained that its lack of features limited its functionality. It provides minimal charting options. It also lacks an assessment entry field, dot phase or auto-populate preset features. Its notifications are easy to miss. Being a web-based application, it’s not optimized for smartphones or mobile devices. The system can lag when dealing with high volumes. Overall, it’s not a comprehensive solution, but it streamlines clinical workflows with its suite of features.

Pros & Cons

  • User-Friendly: About 67% of users noted that the platform provides an intuitive interface and is easy to use and navigate.
  • Learning Curve: It’s easy to gain proficiency with the platform, as noted by 80% of reviewers who mentioned its learning curve.
  • Customization: All users who talked about customization complained that it can’t be customized to individual needs.
  • Performance: The system is slow and experiences occasional glitches, as reviewed by about 86% of users who talked about performance.
  • Functionality: Approximately 53% of reviewers who spoke about functionality mentioned its limited features and charting options.
  • Cost: Though only mentioned in a few reviews, all of those reviewers found the application unaffordable for smaller practices, mentioning costly maintenance and repair.

Key Features

  • Data Documentation: Document and chart a patient’s data while spending valuable time focusing on patients. Document a patient’s information once, storing it for future use. 
  • Population Health: Recognize local trends and improve individual health outcomes by gathering and comparing medical data from multiple students. 
  • Fiscal Responsibility: Offer revenue cycle management and analytics to analyze and compare health facility performance. 
  • Nurse and Specialty Care: Enable nurses and other practitioners to provide care in the patient’s home. Provide support for oncology, critical care, surgical services and labor and delivery as well. 
  • Patient Portal: Authorize face-to-face appointment setup and online patient question addressal using MHealth. 
  • Interoperability: Enable a seamless flow of data between systems for greater accuracy and efficiency. Share clinical data and exchange orders with acute hospitals, using a one-touch record system. 
  • EVV: Use time-keeping tools to electronically connect patient appointments with healthcare visits. Bracket duties with EVV schedule clocks to accurately pinpoint location, time-in and time-out to capture and verify field staff visits. 
  • Activity Management: Gain visibility into nurse and practitioner activities to track care-provision hours. 
  • Mobility: View real-time patient data, prioritize and sort summaries, access documentation capabilities, and more. Also includes: 
    • Mobile Phlebotomy: Display a real-time list of specimens awaiting collection. Integrates with both centralized and decentralized collection facilities. 
    • iPhone Health Records: View allergies, lab results, medications and more with Health Records on iPhone, which syncs with the patient portal. 

Pricing

License/Subscription Cost
  • On-premise: One-time license fee to own the software
  • Cloud-based: Subscription-based pricing - per user, per month
Maintenance Cost
  • On-premise:
    • Cost is included in the subscription fee
  • Cloud-based:
    • Cost is included with monthly subscription fee
    • No maintenance charges to be paid by the users
Installation/Implementation Cost
  • On-premise: Additional implementation fee
  • Cloud-based: Cost included in the subscription fee
Customization Cost
  • Cost of customization will vary based on the functional requirements or features added based on each facility's unique needs
Data Migration Cost/Change Management/Upfront Switching Cost
  • For both cloud-based and on-premise, cost will vary depending on the type of data and the amount of which is being migrated and validated
Recurring/Renewal Costs
  • On-premise: Fees for additional licenses purchased
  • Cloud-based: Cost is equal to the monthly subscription fee, based on the number of users, customization and training courses taken

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Buyer's Guide

Chiropractic EHR Software is All About Managing Fundamental Administrative and Clinical Activities

Chiropractic EHR Software Buyer's Guide

With an uptick in health care services, one of the top methods for business growth and improved medical treatment is streamlining day-to-day cognitive tasks via digitized record-keeping, electronic appointment scheduling and generating accurate e-billing statements for each patient. Chiropractic EHR software helps you do all of this and more.

Chiropractic software solutions are specialized medical applications designed explicitly for chiropractic medical facilities. All-in-one platforms, they handle everything at a clinic, from billing to collecting patient data. Chiropractors implement a chiropractic software solution to streamline administrative tasks and automate patient care activities. Most of these products include practice management, billing, scheduling and patient record-keeping capabilities. A clinic may use chiropractic software to keep tabs on the progression of patients’ treatments from time to time.

Chiropractic EHR software act as easy-to-use platforms that provide the tools to run a practice smoothly. They are practice management applications that integrate with medical billing, accounting or payment processing software. Chiropractic electronic medical record (EMR)/electronic health record (EHR) systems enable clinics to illustrate diagnoses and procedures to record patients’ health accurately.

Executive Summary

  • Reduce wait times and impart a seamless experience using patient portals backed with customized calendars, alerts, instant messaging, file sharing and real-time test result viewing.
  • Minimize billing and coding complexities by streamlining claim submissions’ collection flows. Evade tedious manual operations by incorporating integrated billing modules for simplified invoicing statements and accurate data analytics generation.
  • Automate documentation and scheduling tasks to circumvent potential errors. Enable interoperability to automatically populate up-to-date patient information among databases for access by physicians and clinical staff members.
  • Chiropractic software streamlines manual processes and makes your clinic less stressful, more efficient and more profitable.
  • Chiropractic EHR software reduces human errors from coding and billing, saving your practice time and money.
  • Platforms enable interoperability that opens up the opportunity for automation to swoop in and delete manual tasks.
  • They integrate with billing systems, providing you greater transparency into financials.

What This Guide Covers:

What is Chiropractic EHR Software?

Chiropractic software are cloud-based solutions with comprehensive suites of functionalities targeted toward streamlining clinical and administrative workflows with the help of automated tools.

Chiropractic software plays a crucial role in improving business workflows and increasing productivity. These solutions come with multiple integrated features such as billing, report management, scheduling, and patient care. They handle all the administrative and medical processes of a clinic, assisting in taking the heavy lifting off the chiropractor’s and staff’s shoulders. With efficient capabilities, they automate patient care activities and help clinics reduce paper dependency. In addition, the applications record patients’ health information, assisting practitioners in making the best treatment suggestions. Cloud-based chiropractic EHR software provides 24/7 access to patient files for practitioners and staff members.

Similar to worldwide clinics and hospitals, chiropractors are also looking to migrate their practices to the cloud. They are focusing on automation and the elimination of paper-based traditional processes to gain efficiency. Automated, digital operations help them process claims faster, deliver accurate bills and provide better patient care. With more and more chiropractors adopting practice management software, the market has come to a saturation point. You need to be careful while selecting the best chiropractic EHR for your facility.

Deployment Methods

Chiropractic software comes in either on-premise or cloud versions. It is up to you to choose one according to your practice’s needs. Prior to that, have a look at the pros and cons of each deployment method.

On-Premise

On-premise systems require the host server to be present in-house, and a clinic needs to manage and maintain it. The host server connects to the computers at your facility. On-premise applications are ideal for small and midrange chiropractor practices that operate locally. However, the owner may have to make a huge upfront investment to purchase the hardware and install it. You have complete autonomy to design the security system, its availability and overall management of the application. On-premise products don’t have to depend on the internet to run, which might be convenient for some practices. The model gives you complete control of the solution and hardware without any third-party interference.

Cloud

Rather than owning your infrastructure of expensive hardware, cloud, or software as a service (SaaS), platforms let you subscribe to on-demand computing services delivered over the internet. The application is in the “cloud,” meaning a third party hosts it on their servers, and you do not have to bear the hardware expenses. From security to the application, the vendor provides everything. The most important aspect of cloud-based chiropractic EHR software is that users can access them from any mobile and computer device with just an internet connection. Some cloud services also give you the option to pay only for what you use when you use it. This subscription-based payment option helps clinics save on upfront costs. Further, practices looking to reinforce their IT security can purchase additional applications on the cloud without spending a fortune on new hardware or payroll.

Primary Benefits

There can be no doubt that chiropractic software will help your practice reach new heights of success with improved processes and efficiency. Besides, they allow practitioners, staff members and patients to provide and receive treatments seamlessly. That said, you need to look at the benefits of these applications to leverage one properly in your clinic.

Properly implementing these systems can result in a variety of benefits for your chiropractic organization. Let’s take a look at some of the benefits they offer.

Chiropractic EHR Benefits

Automate Tedious Administrative Tasks

Allow chiropractors and staff to focus more on delivering superlative patient care using automated data computing modules. According to a HealthIT.gov report, 75% of health care professionals using these applications deliver improved patient care resulting in enhanced patient satisfaction and fewer cognitive errors.

Digitize Documentation

Patients create a substantial amount of paperwork, including lab test results, treatment reports and prescriptions. Functionalities like electronic documentation, billing management and e-prescribing aid in digitized record-keeping and transferring patient charts among chiropractors, lab technicians, pharmacists and staff members.

Enhance Communication

Patients may have basic questions about their test reports and treatment plans. More than half American households access health information on the web to learn about their medical issues. Allowing them to access a patient portal can enable patient-physician communication. In addition, you can also offer them options to self-schedule, reschedule and cancel their appointments.

Increase Practice Growth

Revenue management modules help you take a granular look at financial metrics and improve business growth performance by optimizing workflows and controlling costs. Monitor claim statuses, submission requests, cash posting and denials to simplify workloads and make strategic policies.

Eliminate Redundancy

Minimizing workflow redundancies by securely writing comprehensive e-prescriptions and transferring them to patient’s clinical records and pharmacies allows decreased paperwork which can be prone to human errors and inaccuracies. Enhance your organizations’ record-keeping and file management abilities using electronic documentation methods for streamlined navigation and administrative efficiencies.

Reduce Costs

Data charting creates myriad benefits, including improved quality of care, accurate data analytics, enhanced record-keeping and lowered sharing costs. You can improve your clinic’s ability to send medical information to nationwide providers for streamlined health care and treatment plan coordination, especially in cases where patients seek second opinions. Chiropractic EHR software helps you eliminate paper-based, costly operations. You no longer need to accept and process paper forms manually as the system manages everything digitally. You can redirect your investments into more meaningful strategies and focus on implementing new ones to streamline your clinical workflows.

Maintain Compliance

HIPAA mandates require clinics and hospitals to implement security protocols to safeguard Patient Health Information (PHI) from external hackers. These regulations mean you need to protect all patient information stored on a server. With chiropractic software, you can breathe easy, as they come with integrated security measures that protect data through encryption.

Improve Workflows

Identify and automate your existing workflows using chiropractic software. With billing, reporting and e-prescription processes managed, you can consolidate your entire focus on care delivery. Automation reduces errors associated with manual processes, which will help you establish a proper workflow that allows staff and chiropractors to operate efficiently.

Improve Storage

Chiropractic software leverages EHR capabilities to store and manage records. Store patient data, SOAP notes, medical records and clinic information safely in a centralized location. Centralized databases increase the accessibility of documents to staff and practitioners, streamlining a lot of processes. Stay organized and readily access required files without wasting time.

Minimize Disruptions

Cloud-based Chiropractic software can play a crucial role in disaster recovery in the event of server collapse or a natural disaster. Paper records may not have copies to retrieve. However, cloud-based applications store data in backup servers that help retrieve all important data. Further, on-premise solutions allow users to create a backup servers and sync with all data as well. Thus providing a secure, retrievable reserve in case of an emergency.

Implementation Goals

Goal 1

Efficient Practice Management

The primary aspect of chiropractic software is to streamline workflows and ensure smooth operations in your practice. With manual processes out of the way, practitioners and staff can focus all their attention towards providing patients with an optimal experience. They can enable quick recording of patients’ information and bill processing.

Goal 2

Interoperability

Having chiropractic software with built-in EHR capabilities can help you improve the interoperability of your practice’s systems. These solutions also come with billing features that communicate with the EHR and pave the way for smoother communication between the systems. This interoperability with financial details especially helps the accounting team with claims processing by storing patients’ information just a click away. It also enables clinics to securely share information and patient data with other practices when needed.

Goal 3

Greater Transparency

Chiropractic software connects the billing system with EHR, which puts you at the helm with complete visibility into workflows, from providing care to receiving reimbursement. You can quickly process a claims request with all the required information on a patient present at your fingertips.

Goal 4

Improved Communication

Communication has emerged as the cornerstone of medicine in the digital age. Patients expect to stay in touch with chiropractors and clinic staff throughout the day. Chiropractic software enables you to send text messages, reminders and notifications directly to patients. You can opt for email or SMS notifications and attach information about new products and treatments available at the clinic. Furthermore, Private Health Information (PHI) passes through secure channels.

Key Features & Functionality

Billing and Coding

Billing can be a time-intensive and arduous process as it involves monitoring and sending tertiary insurance claims. Since the smallest of human errors can lead to unwanted losses and risks, an in-depth understanding of billing and coding for each treatment type can help you keep up with insurance submissions, denial management, treatment invoicing and reimbursement tracking.

Use this functionality to keep well-documented treatment records, analyze billing reports, monitor denials, acquire reimbursements for rendered services and automate billing statements generation.

Customization

Personalize your dashboards with specialty-specific plugins, labels and widgets to positively impact chiropractors, health care partners and practice administration.

Enable template alteration to organize and review attachments pertaining to patients’ unique conditions. You can also modify your calendars, chat boxes and databases with varied themes and colors to precisely identify which areas require paramount importance and efforts.

E-Prescribing

Encourage medication adherence by allowing providers to send prescriptions to patients’ pharmacies electronically. Use this primary functionality to evade spelling mistakes and inaccuracies, thus achieving an efficient process. Mobilize medication histories in patient files and view them while generating new ones to circumvent drug-to-allergy and drug-to-drug conflicts.

Patient Portal

Patients with access to online portals can view real-time lab test results, pay treatment bills, self-schedule appointments, fill out registration forms, and request e-prescriptions and additional refills.

You can use this functionality to enhance patient engagement and satisfaction by communicating in real time. Patients and physicians can set alerts to get clinical HIPAA-compliant appointment reminders, patient meetings and staff conferences.

SOAP Notes

Record and curate concise treatment notes in easy-to-read formats for enhanced charting, billing and coding. Document patient health progress, medication requirements and other crucial information for streamlined record-keeping and hassle-free future viewing.

Interoperable Structure

If you are operating your clinic in a partnership or are part of a chain, you might require making some small or relatively large exchanges. Facilitate interoperable networks for database and record sharing among chiropractors, multi-specialists and clinic partners.

Scheduling

Allow front-desk staff to simplify the scheduling process by color-coding slots, making changes in the calendar with a few clicks, and viewing patient details for eligibility and payment collections.

Electronic appointment scheduling aids in enhancing operational efficiencies and patient satisfaction by incorporating an automated module to reschedule and cancel appointments per individual needs.

Telehealth

Facilitate long-distance health care services by enabling digital communication options for improved information sharing among physicians and patients.

Specific Workflows

Implement chiropractic-specific workflows to streamline manual processes and increase overall efficiency. Enable staff to readily respond to patient requests, look up patient data and review reports. Leverage custom templates to input data faster and make the processes more efficient and less time-consuming.

Patient Record management

Bid goodbye to manual processes of paper-based forms and entries. Translate paper-based documents to a centralized platform and increase accessibility. Make sure patients’ data is safe by consolidating them in one place.

Claims Management

Process patients’ claims for insurance compensation accurately. Streamline the follow-up process with insurance companies. Reduce the operational burden of registering and processing claims from the staff’s shoulders.

Reporting & Statistics

Obtain regular reports to gain visibility into ongoing operations and projects. Extract actionable insights from metrics and make necessary changes in planning. Assume control of finances and redirect investments for improved practice management results.

Assessment Tools

Identify patients’ problem areas and the best way to treat them through modern assessment methods. Monitor vitals, pain points, range of motion and more to provide the best care plan to patients.

E-Prescribing

Generate, fill and transmit computer-based prescriptions to send them directly to pharmacies for faster medication delivery. Reduce dependency on paper and make the process seamless for patients. Furthermore, create a backup for prescriptions in the patients’ medical file for future reference.

Appointment Management

Accept and schedule appointments according to a chiropractor’s availability. Automatically update new appointments in the calendar and send reminders to both the patient and the practitioner. Accommodate emergency bookings and reschedule appointments with just a click. Calendars are auto-updated in real time, paving the way for better collaboration between chiropractors and patients.

Charting

Graphically illustrate patients’ health information and changes on a month-to-month basis. Help patients understand their health better and devise a proper path for treatment. Use different chart templates to make medical jargon easier for patients to understand.

Advanced Features & Functionality

Integrations

Integrate all your medical devices used in diagnosis or treatment with EMR software. Ensure that all images and reports from X-Rays and scanners are stored directly in patients’ records.

Evaluation and Management (E&M) Coding

Use evaluation and management (E/M) codes to define the nature of a patient’s problem and the best way to treat it. Once a care plan is in place, connect it with billing software to ensure faster payments.

SOAP

Employ SOAP note templates to enable staff to document and add notes to patients’ charts. Keep records in one place as changes and additions are made directly into the system.

Voice Recognition

Leverage voice recognition features to automate charting and note taking. Save time by dictating required information to fill up patients’ charts.

Visual Input

Empower chiropractors to take notes and attach comments on digital diagrams. Visual representations reduce the need for paper documentation manifold.

Current & Upcoming Trends

Collaborative Care

Today, patients are coming forward actively to participate in their care process. Collaborative care is emerging as the future of medicine: an approach driven by systematic reports and decision-making based on facts. In this type of care, medical providers work with patients and focus on treatments to achieve improved health outcomes. With the COVID-19 pandemic exposing the glaring gaps in medical care, hospitals and clinics are adopting ad hoc communications to collaborate with patients to deliver the best care remotely. Forward-thinking organizations will continue to partner with innovative firms to leverage newer ways to counter challenges and provide better care.

Mobile Devices

Mobile devices have become the most sought-after gadget for people. From practitioners to patients, almost everyone has access to a mobile phone, and thus it is the ubiquitous medium of care delivery. The popularity of mobile phones has led to rapid growth in the development of medical software applications. That said, the increasing popularity of mHealth continues to drive innovation on this front, with advanced solutions available for mobile downloads. Mobile apps connect patients to doctors and facilitate better communication between health care professionals, paving the way for increased efficiency. Further, patients can upload their test results and valuable information seamlessly into the clinic’s systems.

Role of AI in Chiropractic Care

It is needless to say AI is growing in the medical sector. Today, AI-enabled systems play a crucial role in assisting doctors in identifying patients who require their immediate attention. In addition, with AI, hospitals can automate several processes, driving collaborations between doctors and patients. In the chiropractic niche, AI is starting to automate several daily tasks for chiropractors, saving staff hours for more high-level tasks. In addition, chatbots can also help in conversing with patients online, guiding them through processes and collecting data. Further, it helps you automate communications and marketing to attract more patients, therefore increasing the bottom line. AI-powered email and chat marketing are popular means to bolster business for chiropractors already.

Software Comparison Strategy

Software comparison is a daunting task. With a myriad of product vendors present on the market, your challenge is to find the right one for your business. To choose the best chiropractic software, the first thing you need to do is decide your practice’s size. Depending on the size of your organization, the cost and features of chiropractic software will differ.

Small-sized practices require all-in-one chiropractic software as you need to take care of several official and administrative tasks. Buyers in this category should go for a web-based chiropractic software solution that requires minimum or no technical expertise for operation.

If you own a mid-sized practice with few employees, things are a little easier for you. With the administrative and most of the clinic processes handled, you should go for a web-based platform.

Lastly, large practices have hundreds of employees dedicated to taking care of all the processes. However, they face challenges in keeping up communication among multiple offices nationally or worldwide. Failure to communicate properly can bring a world of trouble for a practice. Therefore, it is advisable that buyers in this segment opt for cloud solutions that would allow them to enable seamless communication. Furthermore, they allow for remote access to the platform at any of the locations.

A vigorous, data-driven and value-based approach aids in conducting a comprehensive analysis and objective comparison between multiple options. It’s imperative to gauge your business performance and outline its daily requirements to weigh them against accessible options so you can make an informed decision. Hence, choosing an ideal application involves a time-consuming process of systematic research before you reach any conclusion.

While looking for the right software to manage your clinical practices, narrow down the aspects you think are essential for comparison:

Chiropractic EHR Software Comparison Strategy

  • Define business-specific metrics to track and measure what you are trying to achieve. Spot key areas of improvement to determine which, among financial, administrative and clinical sections, require the most attention. Once you have a list ready, gain critical insights into each product to determine which application aligns ideally with your needs.
  • Analyze features and functionality suites to calculate how each one of them can fulfill your requirements. Take peer recommendations and suggestions from other clinicians who are already making use of similar products.
  • From the second a patient file is opened, these systems store each and every action as a reportable activity. For this to work appropriately, checking the application’s reporting capabilities is essential.
  • Breach of confidentiality and misplacement of medical databases can lead to identity theft. Conversion from an archaic method of record-keeping to an electronic documentation method is required to curb such issues. Hence, looking into the product’s security standards is another primary aspect you must consider while making your decision.
  • When comparing chiropractic EHR software, you’ll also want to consider desktop, tablet, mobile app and operating system compatibility to ensure a product meets your accessibility needs.

Cost & Pricing Considerations

The Global Chiropractic Software Market is predicted to continue growing, with a “ forecast to reach $52.7 million by 2026, growing at CAGR 5.5% during the forecast period 2021-2026.” With the ever-increasing market size, the number of vendors is rapidly increasing in turn. In this situation, you must plan for everything before approaching vendors.

First and foremost, you need to consider your requirements. Carefully scope your facility and identify the gaps that you want the platform to address. List the features and note the benefits you will be getting from the application to imagine what your practice will look like after implementation. Post-this, you need to decide if you want to go for cloud-based or on-premise software.

After all these considerations, take a look at your budget. Keep in mind that you do not want to purchase “a” software but “the” software. It is essential to approach the vendor and discuss the security features they offer. You may also need to ensure that they strongly adhere to HIPAA regulations and whether security measures will cost extra?

Finally, several people will have to use the chiropractic software you implement. Make sure to check whether multiple-user access will cost extra before purchasing.

Finding a unique chiropractic software solution for streamlining your day-to-day operations is no big deal if you have all the crucial consideration aspects listed down. Hereinafter, we laid down some industry-centric requisites you must take cognizance of to evade extra fees.

  • The cost of ownership always varies based on on-premise and cloud-based platforms. Read these details carefully and use an industry expert’s assistance to form an intelligent decision.
  • Consider customization options and whether or not they come with the standard package. Many applications demand extra payment for these functionalities, so determine any add-on fees in advance. Hence, go through the website carefully and ask vendors directly to understand their terms and conditions.
  • Version updates might come with extra charges, so looking out for them in advance can save you from paying extra. Make sure you communicate your requirements, so you do not have to incur extra expenditure in the future. You should consider development costs while checking the pricing of a product.

Most Popular Chiropractic EHR Software

With several medical software vendors on the market, we have shortlisted the most popular chiropractic software options available. While these options don’t specifically cater to chiropractic practices, they are a great place to begin searching for a new platform. This list will provide you with insights about which chiropractic EHR software you should choose for your requirements.

An ideal application lets you document care plans, chart SOAP notes, improve revenue cycle with integrated systems, and code and invoice accurately. We have elaborated a set of top product vendors regarded as experts in their industry stack.

Optum

A health services and innovation company, Optum strives to compile every aspect of health care and provide a comprehensive overview to patients. It helps clinics streamline clinical and administrative tasks. With billing and scheduling features, it helps improve the quality of care and lower costs. Optum combines medical delivery and reporting technology and services with a detailed medical database and expertise to enhance health care quality. Today, it serves over 100,000 physicians, practices, individual customers and other health care facilities in 150 countries worldwide.

Optum

Optum Care Plan.

WebPT

WebPT is an innovative, end-to-end business solution that assists rehab therapy professionals in providing education and support. Its features include scheduling, documentation, billing, outcomes tracking, business reporting and system integrations, among others. The all-in-one software handles the entire outpatient therapy business and remains HIPAA-compliant from attracting patients to processing reimbursements. It is an EMR solution that helps physicians store and transmit patients’ data through fax. Today, over 43,000 rehabilitation professionals use WebPT in over 7,000 clinics, making it a favorite for clinics worldwide.

WebPT

Snap of WebPT software.

athenahealth

athenahealth is a cloud-based clinical and financial solution specially designed for health care professionals and clinics. Its platform leverages technology that helps organizations drive clinical results. Clinics can provide medical records, revenue cycle, patient engagement, care coordination and population health services through the software. With extensive features, it alleviates the administrative burdens of a medical clinic.

athenahealth medical billing

athenahealth medical billing feature.

Nextech

Nextech systems offer EMR solutions customizable to each users’ needs. The firm’s electronic medical records, practice management, revenue management and patient engagement solutions help clinics streamline workflows. They also help manage practice revenue trends, enhance patient engagement and increase productivity. Today, the firm is catering to a diverse worldwide clientele consisting of more than 9,000 providers and 50,000 office staff members.

Nextech

Nextech EMR software.

TriZetto

TriZetto facilitates the smooth running of health care operations in clinics and medical organizations. Its features include lifecycle management, revenue management, quality management and medical billing. With comprehensive features, it aims to work with clients to transform health care. It specializes in providing health care facilities with features to improve efficiency, accuracy and compliance throughout the care continuum.

TriZetto

TriZetto application.

 

Questions to Ask

Prior to selecting an ideal chiropractic EHR software solution for your business, it’s extremely important that you acknowledge and examine all aspects of a perfect tech product to reach an intelligent decision. Mentioned below are questions that will help you overcome internal challenges for streamlining the process and syncing your requirements with available products.

Chiropractic EHR Software Questions to Ask

  • How expanded is my organization, and how many members will require making use of the software?
  • If I am currently using a similar application, what are some of the features that are missing?
  • What is the expertise of my clinical and administrative staff?
  • How will my software upgrade choices help with company expansion and improved productivity?
  • Do I have a staff or patient-specific requirement that may arise in the future?
  • What is my approximate budget estimate for this purchase?

Once you have an improved understanding of your requirements and how you wish to attain them, the next move consists of contacting vendors for answers to some of your important questions. This step involves gaining insights into the varied functionalities they hold the capacity to offer you, along with package-related details to help you ascertain what you can procure within your budget.

  • Am I eligible for a demo round or trial session?
  • Do you offer implementation and migration services?
  • What pricing models do you offer?
  • What are the available support options? Do they respond actively?
  • Is your service team available 24/7?
  • Will I be offered comprehensive tutorials and training material?
  • Is the application user-friendly and compatible with mobile devices?
  • What are the application’s technological capabilities, and how often does it get updated?
  • Have you any prior experience in my industry niche?

In Conclusion

Finding a suitable chiropractic EHR software solution can be a daunting task if not given extra concentration and effort. An intuitive and intelligible application will boost your business revenue and minimize day-to-day tasks so that you can direct your time and attention toward delivering high-quality patient health care. The application must include all top-of-the-line features, such as interoperability, scheduling and e-prescribing, so you can easily carry out basic tasks in a remote environment. In addition to this, you also require an adept vendor to assist you with any lingering questions and doubts in times of difficulty. We hope using this guide’s information helps you find a chiropractic software solution that accomplishes your business goals.

There are several points that you need to consider before purchasing software. Chiropractic software is something that you need in your facility to streamline operations and increase productivity. It will automate your internal processes, freeing up time for you to focus on better care delivery. While you go through the whole ordeal of software purchase, keep in mind to check each and every aspect required to make an informed decision. This buyer’s guide consists of meticulous research into the chiropractic software market. We hope that the lengthy details covered will streamline your software purchase journey.

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Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Technical Content Writer
Kashish Arora was a Technical Content Writer at SelectHub who specialized in developing content for accounting, EHR, EMR, practice management, patient scheduling and EPM. She holds a master's degree in Journalism from Symbiosis Institute of Media and Communication. When not writing, she eats fictional quotes, listens to Latin jazz and reweaves the missing parts of her spiritual tapestry.
Technical Research By Dhanasri Yasam
Senior Analyst
As a Senior Research Analyst, Dhanasri Yasam works in key categories like EHR, EMR, business intelligence and HR. In her role, she conducts primary research, collects and analyzes empirical data, and draws evidence-based conclusions. She also has extensive experience gathering requirements for client projects. Dhanasri holds a B-tech in Computer Science and Engineering from Dr. M.G.R. Educational and Research Institute, Chennai and an MBA in Finance and Marketing from Aurora's Business School, Hyderabad.
Technical Review By Manan Roy
Principal Analyst
Manan is a native of Tezpur, Assam (India), who currently lives in Kolkata, West Bengal (India). At SelectHub, he works on categories like CRM, HR, PPM, BI, and EHR. He has a Bachelor of Technology in CSE from The Gandhi Institute of Engineering and Technology, a Master of Technology from The Institute of Engineering and Management IT, and an MBA in Finance from St. Xavier's College. He's published two research papers, one in a conference and the other in a journal, during his Master of Technology.
Edited By Ryan McElroy
Content Editor
Ryan McElroy is a Content Editor and Senior Market Analyst at SelectHub who writes and edits content on various software types, along with their broader concepts and the industries they serve, including medical, construction, CMMS, supply chain management and legal. He studied at the University of Missouri (Mizzou) and earned his BA in Journalism in 2016. During his free time, you’ll find Ryan playing video/card/board games, sipping coffee and reading speculative fiction, or listening to music his loved ones often describe as “headache-inducing.”