Last Reviewed: November 27th, 2024

Best Asset Tracking Software Of 2024

What is Asset Tracking Software?

Asset tracking software is like a digital filing cabinet for your stuff, but way more powerful. It helps businesses keep tabs on physical assets, from laptops and tools to furniture and machinery. This can be a huge time-saver, especially for companies with a lot of equipment spread out across different locations. Imagine searching for a specific projector instead of running around the office like a detective. Asset tracking software solves this by storing details and location data, allowing for quick retrieval. It also helps prevent loss and theft, a major concern for companies with expensive equipment. Plus, it can track maintenance schedules, ensuring assets are serviced on time and avoiding costly breakdowns. While not a magic bullet, asset tracking software offers a clear value proposition: increased efficiency, cost savings, and improved asset lifespans. It's particularly useful for industries like construction, healthcare, and manufacturing, where keeping track of equipment is crucial.

What Are The Key Benefits of Asset Tracking Software?

  • Improved Visibility
  • Reduced Loss & Theft
  • Faster Asset Location
  • Optimized Maintenance
  • Streamlined Audits
  • Boosted Productivity
  • Enhanced Customer Service
  • Cost Reduction
  • Informed Decision Making
  • Extended Asset Lifespan
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Overall

Based on the latest available data collected by SelectHub for 54 solutions, we determined the following solutions are the best Asset Tracking Software overall:

Start Price
$3,150
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Why We Picked Maximo

IBM Maximo Asset Management helps users perform preventive repairs to extend asset lifespans, monitor assets and equipment, manage contracts, and control inventory. It excels in asset management, tracking and reports. With an intuitive design, plenty of integrations and a high degree of customization, it provides flexibility and ease so users can get the most out of it. However, the UI can be difficult for new users and the cost for licensing is on the higher end. Reviews also cited difficulty with attachments and a complex implementation process as drawbacks. Overall, it’s a good fit for businesses looking for a CMMS with plenty of features that go far beyond asset management.

Pros & Cons

  • Asset Management: Every user who mentioned this aspect appreciated that the system helps reduce asset downtime.
  • Customization: Extensive customizations help users fit the software to their company, according to every review referring to this feature.
  • Tracking: All users mentioning tracking liked that the system helps keep track of site issues, inventory, assets and expenses.
  • Easy to Use: More than 90% of reviews on usability said the solution has an easy-to-use interface.
  • Reports: Reports have helped in analyzing the expense on individual assets and more, as stated by more than 70% of users referring to this feature.
  • Integration: Integration with multiple systems like SCADA has helped smooth out various processes, according to more than 60% of reviews mentioning this feature.
  • User Interface: More than 60% of reviewers referring to the interface felt that it needs to be improved so novice users can easily adapt to it.
  • Implementation: The implementation process is hard and has a steep learning curve, according to all users referring to this aspect.
  • Pricey Licensing: More than 80% of reviewers felt that the cost of licensing was on the higher end.
  • Attachments: It’s difficult to link external documents like Word and Excel, and attaching images takes awhile, according to every review referring to this feature.

Key Features

  • Asset Management: Manage asset operations, conditions, work centers, applications and inventory. Give restricted access to the system and menu options. 
  • System Administration: Provides a framework to share items and data as well as manage communication templates. Includes site and organization setup, bulletin boards, classification hierarchies for assets, locations and work orders, query tickets, item type configuration, and a calendar to track labor, activities and equipment working time. 
  • Asset Lifecycle Management: Stores information like asset number, location, parent and vendor, as well as tracks asset location and arranges them in a logical hierarchy. Also helps: 
    •  Define physical features like guard rails and mile markers and associate those features with one or more linear assets. 
    •  Add or modify meter names and sets of attributes that define the meter. 
    •  Define multiple measuring points, specify alarm limits and set acceptable meter readings. 
    •  Build and construct failure hierarchies and understand root problems. 
  • Analytics: View scheduled reports and monitor KPIs to analyze the maintenance and lifecycle of assets. 
  • Task and Activity Management: Plan, review and manage tasks, activities and work orders. 
  • Contracts Management: Manage labor, purchases, leases, pricing, warranties, rental, service and software contracts. Includes blanket and master contracts, rule definition for each type, and a historical view of contracts. 
  • Financial Management: Define and set currency codes and exchange rates, set general ledger account fields and track project costs to determine the resources needed for project execution. 
  • Integration: Connect with enterprise systems and set up flows between apps. Supports multiple communication modes, UI-based integration, and bulk export and import of data. 
  • IT Infrastructure Management: Specify rules for creation and management of relationships between configuration items. Offers service requests, incidents and work orders as well as grants full control over records like items, assets and location configurations. 
  • Inventory Management: Provides data entry via barcode, service item records, tool records, item grouping, supplier lists, pick lists and more. Also helps: 
    •  Create and manage information about stocked, non-stocked and special order items. 
    •  See when an item is below a specified level with notifications. 
    •  Store information on item locations and view stocked items in the storeroom. 
  • Job Planning Management: Manage plans, detail work descriptions and view assets that require a stop during inspection or maintenance checks. 
  • Preventive Maintenance: Account for labor, materials, service and tools to better plan, manage, budget and schedule regular maintenance. Master records provide a template for future maintenance. 
  • Purchase Management: Features include purchase processing, requests for quotations and invoices. Stores information about companies that make purchases, enables buying materials from suppliers and vendors, and matches invoices to POs and receipts. 
  • Safety Management: Define hazards and safety precautions to prevent a workplace mishap with plans that explain how to take work assets in and out of service. 
  • Security Management: Controls access to sites, applications and menu options. Employees can be in one or more security groups. 
  • Service Request Management: Create requests for configuration, change of an asset and equipment repair. Requests show status and correspondence for better visibility. 
  • Service Desk Management: Oversee processes and save work performed in the asset’s record. Templates help standardize common service requests and incidents. 
  • Release Module: Enables task and activity management. Provides classification and attributes for categorization, PM and scheduling details, task assignment, follow-up records, work logs, communication entries, and requirements for labor, services, materials and tools. 
  • Task Management: Offers activities, tasks, work orders and historical records of work performed. 
  • Work Orders: Available for assets and locations and includes the number of hours worked by contractors or employees. Report on open work orders or small jobs and capture the history of work orders. 
  • AI-Powered Asset Monitoring: Monitors remote assets and operations, automates task execution, and performs anomaly detection. Also provides: 
    •  Customizable monitoring dashboard. 
    •  Rule-based alerts for data tied to specific standards and KPIs. 
    •  Data filtering and root cause analysis based on hierarchies. 
    •  IoT data for processing, direct access, historical storage and archiving. 
    •  Alerts to produce events and create service requests. 
  • Asset Health Insights: Manage the health of assets using IoT data, work history and asset data. Offers: 
    •  Health scores, real-time sensor data and alerts from SCADA systems. 
    •  Maintenance history, weather incidents and subcomponents with historical context. 
    •  Integration with PM systems to access data and manage maintenance schedules. 
  • Predictive Maintenance Insights: Manage future failures and determine asset failure factors that could affect operations. Capabilities include: 
    •  IBM Watson, which scans for patterns in usage, environment and other asset-specific data to predict future failures. 
    •  Data provided by IoT sensors, OT, ERP and EAM systems. 
    •  Predictive model templates, visualizations and a library of analytics APIs to build custom models. 
    •  Machine learning and analytics for operational data generated by critical assets. 
    •  Prescriptive analytics and anomalous behavior detection. 
  • Workers Insights: Offers dashboards, interacting reporting tools, data export, filters and configurable shield parameters. Includes predefined and customized shields that help detect if a worker’s life might be in danger. Tracks data such as: 
    •  Hazards and statistics of hazards via a map. 
    •  Averages and counts for workers, hours and hazards. 
    •  The location of an object or a worker through beaconOS and GPS. 
  • MRO Inventory Optimization: Includes: 
    •  Part and stock management using automation and analytics. 
    •  Inventory segmentation based on criticality and business impact of MRO spares and materials, along with inventory value calculated based on inherited items, average cost and other criteria. 
    •  Lead time tracking to manage asset downtime. 
    •  Reports, dashboards and KPIs for all important metrics. 
    •  Configuration of work queues and screens. 
    •  Column-oriented databases, summarization engines and elastic searches to filter, sort and update records. 
  • Migration Tool: Transfer product customizations and configuration from development to production for testing. Access a standard rollout environment and repeatable rollout processes that help in monitoring, documenting and managing regulatory compliance. 
  • Storeroom Management:
    •  Monitors item availability, records physical counts and balances inventory. 
    •  Offers details on cost, issue and order units. 
    •  Reconciles recent physical count after every completed transaction. 
    •  Includes parent and child storerooms to create hierarchies. 
    •  Supports adding multiple items to a hierarchy and reordering items from a single storeroom. 
  • Service Requests: Features include notifications upon completion or close of a request, multimedia support to upload photos and videos, and resolution monitoring. A security group template grants users access to service requests, work centers, tools and tasks. 
  • Managing Inspection Forms: Offers specific questions to choose from, revisions to active forms by adding conditions, templates for reuse, and the ability to edit questions and instructions. Forms can be associated with assets, locations and work orders. 
  • Business Analysis Work Center: Analyze work efficiency, supply rates, inventory balance and more to improve operation and user performance. View the analyzed data in charts and download it in an image format. 
  • Data Set Designer: Includes filters and sorting to configure content and build sets, which can have an application query applied to them. Supports exporting in CSV format. 
  • Application Analysis: Enhances operations with queries for situations like overdue POs and upcoming reactive work. Incorporates KPI tracking, Query by Example and export to Excel for further analysis. 
  • Reports and Dashboards: Embedded reporting offers more than 100 report types, which can be customized, saved, shared and downloaded. Dashboards summarize business data while storybooks format content in useful ways. Access to Cognos BI provides advanced business intelligence capabilities. 
  • IBM App Connect:  This ready-to-go connector enables integration with distributed databases, infrastructure environments and hundreds of third-party business systems such as JIRA, Salesforce, SAP, QuickBooks and Workday. 
Company Size
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Cloud On-Premise
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Why We Picked UpKeep

UpKeep is a robust maintenance management solution that addresses key challenges faced by organizations with diverse asset portfolios. The platform's user-friendly interface, combined with features like streamlined work order management and preventive maintenance scheduling, simplifies maintenance operations and boosts team productivity.

However, the platform isn't without its shortcomings. Technical glitches, delayed customer support and limitations in mobile functionality have been reported by some users, potentially hindering the overall user experience.

Overall, UpKeep seems to offer a promising solution for businesses seeking to enhance their maintenance operations, but potential users should weigh the pros and cons carefully to determine if it's the right fit for their specific needs and priorities.

Pros & Cons

  • User-Friendliness: Approx. 60% of reviewers appreciate the system’s intuitive interface and ease of use, with multiple mentions of how easy it is to input information, create work orders and navigate the platform.
  • Improved Communication: 20% of users praised organizational capabilities such as centralized document storage, making it easier to keep track of maintenance records, inventory and other important information.
  • Robust Preventive Maintenance Capabilities: Approx. 20% of users appreciated robust scheduling and maintenance tracking capabilities.
  • Technical Issues and Bugs: 40% of reviewers report encountering technical issues, including scrolling problems, bugs and errors in uploading items.
  • Delayed Customer Support: Some users express dissatisfaction with customer support, citing slow response times and inadequate solutions to technical problems. One reviewer specifically mentions waiting five weeks for references and receiving limited assistance from support representatives.
  • Feature Limitations: While the mobile app is generally praised, some users find it requires a constant internet connection, limiting its usefulness in areas with poor connectivity. Other reviewers point out specific limitations, such as difficulties in generating reports, lack of custom security options, and issues with inventory management features.

Key Features

  • Work Order Management: Receive requests directly from clients or create them as needed. Visualize work orders on a calendar for better scheduling and resource allocation. Track work order progress, update statuses and add comments for real-time visibility. Filter and sort work orders by asset, technician, or location or easy organization. Control who can close work orders by setting role-based permissions.
  • Asset Management: Store and manage asset information, including model, serial number, location, purchase date, warranty details and maintenance history. Use barcode or QR code scanning to streamline asset identification and data entry. Track asset performance (uptime and downtime).
  • Parts and Inventory: Track inventory levels, locations and usage in real time. Automatically update counts when parts are used in work orders. Set minimum quantity thresholds for each part and receive alerts when levels are low or reach a reorder point. Create and track purchase orders directly within the system.
  • Preventive Maintenance: Schedule routine maintenance tasks based on time intervals, meter readings or custom triggers. Automatically generate work orders for recurring maintenance tasks, saving time and ensuring consistency. Schedule maintenance based on calendar dates or time intervals. Create standardized checklists for technicians to follow during preventive maintenance inspections.
  • Analytics and Reporting: Create personalized dashboards to track the specific KPIs that matter most to the organization. Access pre-made dashboards to quickly visualize key metrics such as work order completion rates, maintenance costs, technician productivity and inventory levels. Export reports in various formats (PDF, CSV, etc.) for further analysis or sharing.
  • Safety and Compliance: Generate reports to demonstrate compliance with regulatory requirements, such as OSHA or ISO standards. Store and manage safety documents, permits and certifications. Build customizable checklists for safety inspections, audits and other compliance-related tasks.
  • Cost Analysis and Forecasting: Compare depreciation data with downtime data to assess asset life span and determine whether it’s worth repairing, selling or scrapping. Track depreciation and repair cost data to make more accurate cost predictions for purchasing future assets. Track technician hours and break down work time on different tasks to identify problem areas.
  • Integrations: Integrate with 500+ other platforms, including Google Workspace, Slack, QuickBooks Online and Zapier to avoid duplicate data entry. Integrate with Okta, Google or other SAML providers to set up single sign-on to avoid getting distracted by multiple login screens. Access Webhooks and API for real-time data sync.
Start Price
$83
Monthly
Company Size
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Deployment
Cloud On-Premise
Platform
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Why We Picked Asset Panda

User reviews consistently highlight Asset Panda's user-friendly interface and its ability to streamline asset management workflows, particularly for businesses with a large number of assets. Features like mobile app access and barcode scanning for check-in/checkout processes are praised for their efficiency and reduction in manual data entry errors.

However, some users felt the reporting capabilities lacked depth compared to similar products. This can be a hurdle for businesses requiring granular asset data analysis. Additionally, concerns were raised regarding customization limitations, potentially hindering the software's adaptability for highly specialized asset management needs.

A key differentiator for Asset Panda is its affordability, offered through tiered subscription plans. This makes it an attractive option for startups or smaller businesses seeking a cost-effective asset management solution. On the other hand, larger corporations with complex asset structures might require the more robust features and customization options potentially offered by competitors, even if it comes at a higher price point.

In conclusion, Asset Panda's user reviews position it as a user-friendly and affordable asset management solution well-suited for businesses with a mid-sized inventory that prioritizes streamlining workflows and cost-effectiveness. While its reporting and customization might not meet the needs of every company, its core functionalities effectively address common asset management challenges.

Pros & Cons

  • Asset Tracking: This feature tracks assets in multiple locations, as noted by 92% of reviewers mentioning this feature.
  • Customer Support: Customer service is patient and helpful, according to more than 90% of users mentioning support.
  • Easy to Use: Every user mentioning usability said that Asset Panda has a user-friendly interface.
  • Customization: Extensive customizations help users fit the software to their company, according to 95% of reviews referring to this feature.
  • Inventory Management: Asset Panda helps keep track of maintenance updates, assets and failure patterns, according to 90% of users who mention this feature.
  • Mobile Application: It’s easier to track assets and continue working from anywhere, according to more than 80% of reviews on the mobile app.
  • Barcode Scanner: Barcode scanning on the mobile interface needs improvement, according to 70% of reviews mentioning this feature.
  • Reporting: The reports are complicated, as observed by 70% of users who mention reporting.
  • Cost: More than 60% of reviewers who refer to price mentioned that it’s on the higher end compared to other products, especially considering the features offered.
  • Log Out: The system logs out users unexpectedly, forcing them to sign in frequently, according to all the users who reference this feature.

Key Features

  • Asset Tracking: Advanced tracking features include pick lists, asset grouping, location mapping and bulk asset updates. Asset profiles support uploading images, documents, videos and audio notes.
  • Maintenance Management: Lets multiple user types (client, guest, admin) create work orders. Also offers email notifications for upcoming due dates, automated reporting, optimizes WOM processes and helps execute preventive maintenance plans.
  • Transaction Configuration: Enables configuration even after implementation. Options include limited user access, custom fields, configurable notifications, custom reports and a range of other unlimited custom actions.
  • Mobile Barcode Scanner: Allows mobile phones to scan barcodes to pull up important asset information for assets logged in the system such as repair history, warranties, images and more.
  • Free Mobile App: Log into the system through a free Android or iOS app that syncs with the cloud-hosted solution for easy access on the go.
  • Integrations: Data can be exported and imported from a variety of sources in a range of formats. Generate custom APIs to ensure the system is specialized to individual needs.
  • User-Friendly Interface: Provides an intuitive experience with built-in search functions, user-configurable views, dashboard creation and the capability to link groups of data for easier analysis.
Start Price
$40
Monthly
Company Size
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Deployment
Cloud On-Premise
Platform
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Why We Picked EZOfficeInventory

Recent user reviews of EZOfficeInventory highlight its user-friendly interface, ease of customization, and scalable design as key strengths. Users appreciate the ability to track assets effortlessly, similar to managing items on a grocery list, but with the added benefit of functionalities like maintenance scheduling and depreciation tracking, which can be crucial for businesses managing valuable equipment or extensive inventory.

While some users expressed concerns about limited reporting options and a basic mobile app compared to competitors, others found the core functionalities sufficient for their needs and praised the software's cost-effectiveness. This balance between affordability and core functionality seems to be a differentiating factor for EZOfficeInventory, especially for businesses seeking a user-friendly and affordable asset management solution without the complexity or higher price tag of some enterprise-level software options.

Overall, EZOfficeInventory appears best suited for small and medium-sized businesses, or larger organizations with straightforward asset management needs. Its user-friendly interface, combined with its customization options and core functionalities, can streamline asset tracking and improve overall asset lifecycle management, proving valuable for businesses seeking an efficient and cost-effective solution.

Pros & Cons

  • Easy to Use: More than 95% of users mentioning this aspect felt that EZOfficeInventory is user-friendly and easy to navigate.
  • Tracking: Users can track products, tools, equipment, assets and technology, according to all the reviews mentioning this feature.
  • Asset Management: More than 85% of reviews about this feature indicated that asset management is easy.
  • Interface: Every user who mentioned this feature noted that the interface is organized and makes it easy to import and export data.
  • Customer Service: Customer service is very helpful according to every reviewer mentioning support.
  • Implementation: It’s difficult to navigate through the software and make changes in the initial stage, as noted by 85% of reviews referring to setting up the system.
  • Search: Searching by asset number or location is difficult, according to 80% of users who mention this feature.
  • Mobile Interface: Functionality of the mobile interface needs improvement, such as its tendency to crash, according to every review mentioning the mobile UI.
  • Asset Processing: Multiple assets can’t be processed at the same time, according to every review referring to this feature.

Key Features

  • Inventory Management: Track spare parts and other inventory by location, and set alerts that trigger automatically when stock is low.
  • Asset Check-In/Out: Technicians can reserve these assets ahead of time to prevent booking conflicts. They can mark assets and equipment as checked in or out to keep locations and other time-sensitive information up to date.
  • Dashboard Calendars: Communicate asset status, availability, location and maintenance records as well as upcoming events from a central calendar interface.
  • Labels and Barcodes: Create labels in varying sizes and formats, then scan items quickly with an external RFID reader, third-party scanner or the mobile app. Access these items in the iOS app to perform bulk actions and attach them to assets or locations.
  • Maintenance History: Record repair history, warranties, asset usage, availability metrics and more to optimize asset usage.
  • Carts: This grouping feature helps track projects or assets across locations and perform bulk actions on asset profiles.
  • ID Scan: Restrict access and improve security by requiring employees to scan their ID barcode when checking out assets.
Company Size
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Why We Picked Fiix

Fiix receives generally positive user reviews, highlighting its user-friendly interface, mobile app accessibility, and affordability. Users appreciate the streamlined workflows and improved data visibility it provides, helping them transition from reactive to proactive maintenance. They also praise its integrations with other business systems, fostering data exchange and simplifying workflows. However, some users express concerns about limitations in reporting capabilities and customization options. They suggest that Fiix might not be suitable for complex needs or businesses requiring extensive data analysis. Additionally, a few users report occasional bugs and glitches, emphasizing the need for continued platform improvement. Overall, many users compare Fiix favorably to other CMMS solutions, citing its intuitiveness and user-friendliness as major advantages. Its mobile app access and affordability are also noted as key differentiators, particularly for smaller companies or those with geographically dispersed teams. While Fiix may not be the perfect fit for every maintenance management need, its positive user reviews suggest it's a strong contender for businesses seeking a user-friendly and affordable CMMS solution. One user commented, "Fiix has been a game-changer for our maintenance team. It's so easy to use and has helped us streamline our workflows and save time." Another stated, "I appreciate that Fiix is mobile-friendly, allowing me to access work orders and track progress from anywhere. It's much more convenient than our previous system." However, some users voiced concerns about the reporting capabilities, stating, "The reporting features are a bit limited. I would like to see more options for data analysis and visualization." Another user noted, "I've encountered some minor bugs with the system, but the support team is responsive and helpful." Despite the limitations, many users believe that Fiix offers a strong value proposition for small and medium-sized businesses seeking a user-friendly and affordable CMMS solution. Its strengths in ease of use, mobile accessibility, and affordability outweigh the perceived weaknesses for many users. As one user summarized, "Fiix may not be the most powerful CMMS on the market, but it's definitely one of the easiest to use and most affordable. It's been a great fit for our business."

Pros & Cons

  • User-Friendly: All reviewers who mention usability said that it has a user-friendly interface and intuitive features.
  • Customer Support: Most reviewers mentioned that the customer team is very helpful and knowledgeable in resolving issues with quick turnaround times.
  • Planned Maintenance: 85% of reviewers complimented the planned maintenance scheduling feature that reduced downtime and unexpected repair costs.
  • API Integration: The API Integration has allowed 80% of users to build powerful integrations with other software.
  • Mobile App: It’s possible to track assets and continue working from anywhere, according to 75% of reviewers referring to this feature.
  • Work Orders: 80% of users mentioning this feature observed that it helped them automate the work order system and work through processes faster.
  • Reports: 90% of users who mention reporting found this feature to be complicated and provided very little or too much information.
  • Initial Setup: It’s difficult to navigate through the software and make changes in the initial stage, as noted by 70% of reviews referring to setting up the system.
  • Expensive: Almost 80% users felt that it is expensive for what it offers.
  • Analytical Tools: The analytical tools fail to offer detailed data and are only good for general cases.
  • Speed: Around 70% users said the tool becomes slow or sluggish when the workload increases.

Key Features

  • Search Tool: Easily search the asset repository using nameplate information, identifying details and other data.
  • Purchasing: Design workflows for procurement that match desired company processes. Create purchase requests, compare prices, check inventory levels, and send RFPs and purchase orders via email.
  • Failure Codes: Comes pre-loaded with common failure codes. Technicians can use these standardized codes to support their workflows and escalate issues.
  • Asset Management: Keep all asset information like preventive maintenance scheduling, asset history, machine availability and asset costs in one place. Use QR code scanning to keep asset information available on the go.
  • Work Order Management: Create work orders with asset attachments, templates and custom fields for repetitive tasks. Submit and complete work orders easily. Filter work orders according to priority.
  • Integration Hub: Collect, connect and share data drawn from integrated IoT devices with users across the organization.
  • Scheduled Maintenance: Schedule maintenance under different parameters like deadlines, meter readings and triggers. Create automations to standardize workflows.
  • Asset Tags: Generate QR codes, barcodes and information tags, then assign them to assets. The mobile app can scan these tags to pull up asset profiles and maintenance records.
  • Mobile App: Create, access and complete work orders from a mobile device with an internet connection.
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Why We Picked eMaint

eMaint is a CMMS solution designed to streamline maintenance operations, boost equipment uptime and improve overall productivity across various industries. Its user-friendly interface and adaptability make it suitable for organizations of all sizes.

The system's strength lies in its comprehensive work order management, enabling efficient creation, assignment, tracking and completion of maintenance tasks.

The integration of Fluke sensors and the ability to trigger data-driven work orders further enhance the platform’s proactive maintenance capabilities.

Users particularly appreciate the responsive customer support, which provides timely assistance and guidance throughout the implementation.

Furthermore, the mobile app, while having room for improvement, offers valuable offline access and enables technicians to manage work orders on the go.

Now, no system is flawless. Some users find the reporting a bit tricky to set up, and the mobile app could use a bit of a makeover. Also, if you're diving into the more advanced features, be prepared for a bit of a learning curve.

But overall, eMaint is a solid choice for anyone looking to streamline their maintenance operations. It may not be the fanciest tool out there, but it gets the job done, and its user-friendly approach and helpful support make it a valuable asset for any team.

Pros & Cons

  • User-Friendly & Adaptable: Users consistently highlight the system’s user-friendly interface and adaptability to various maintenance needs, making it suitable for different industries and company sizes.
  • Efficient Work Order Handling: The system streamlines maintenance tasks with its robust work order management system, from creation and assignment to tracking and completion.
  • Responsive Customer Support: Users praise the vendor’s responsive, helpful and knowledgeable customer service.
  • Limited Reporting Flexibility: Users find the reporting configuration complex and desire more customizable options for data visualization and analysis.
  • Mobile App Lacks Robustness: Users report limitations with the mobile app, including restricted search capabilities, excessive scrolling and a less intuitive interface compared to the desktop version.
  • Advanced Features Difficult to Manage: Configuring complex functionalities and integrating new modules can be challenging, and occasional server issues or bugs after updates have been reported.

Key Features

  • Asset Management: Gain visibility into your assets to optimize maintenance operations.
    • Multi-Site Control: You can oversee maintenance for every plant from your headquarters, while your teams in different countries work in their local languages and currencies.
    • Command Center: Attach maintenance manuals, warranty information and historical repair records to assets, making these documents readily accessible whenever needed. Organize assets by facility, department, equipment type or any other relevant criteria.
    • Life Cycle Tracking: From the day a new piece of equipment is installed to the day it's decommissioned, track everything — usage, maintenance history, calibration dates and warranty information.
  • Work Order Management: Create, assign and track work orders with just a few clicks.
    • Creation: Generate work orders through the mobile app, in bulk for multiple assets or include them as part of route-based inspections. Automatically trigger work orders based on pre-defined conditions or detected faults.
    • Work Requests via QR Codes: If your technicians encounter a broken machine in the field, they can quickly initiate a work request by scanning the asset's QR code, streamlining the process and minimizing downtime.
    • Preventive Maintenance Scheduling: Drag-and-drop calendar interface helps you plan and visualize preventive maintenance tasks, making it easier to create recurring PMs, assign work and address scheduling conflicts.
    • Data-Driven Work Orders: Integrate with Fluke sensors or SCADA/PLC systems to collect real-time asset data to automatically create work orders when the data indicates a potential failure.
  • Inventory Management: Maintain optimal stock levels, control costs and ensure critical parts are readily available to keep operations running smoothly.
    • Parts Tracking and Assignment: Easily search for parts by name, number or description and assign them to work orders with a few clicks, ensuring technicians have the right parts on hand for every job.
    • Inventory Control: Monitor real-time inventory levels and receive automatic alerts when parts are running low, preventing unexpected stockouts. Track spending against budget to avoid overstocking on unnecessary items.
    • Purchase Orders: Connect with ERP systems like SAP ERP to automatically update inventory levels after processing purchase orders.
    • Global Inventory Visibility: Access and share inventory information across multiple locations or warehouses in real time. If one site is out of stock, easily locate and request the part from another site.
  • Condition Monitoring: Proactively identify potential machine failures and take action to prevent them.
    • Machine Health Monitoring: Connect Fluke wireless vibration sensors to track equipment conditions (e.g., vibration, temperature, pressure) 24/7, giving you up-to-the-minute insights and catching potential issues early.
    • Alarms and Notifications: Set personalized alerts based on specific thresholds or fault patterns, so you're notified the moment something's amiss via email, text or in-app notifications.
    • Advanced Analysis: You can analyze historical data to identify trends, diagnose root causes and optimize maintenance schedules. AI-powered fault detection and recommendations further enhance your decision-making.
  • Reporting: Track key metrics like downtime, uptime and asset condition trends to make informed decisions, optimize maintenance strategies and improve overall equipment effectiveness
  • Compliance Hub: The system is built to help you comply with industry standards like FDA 21 CFR Part 11 and EudraLex Vol. 4. Access a detailed, time-stamped record of every action and change, simplifying asset history and work order verification.
  • Mobile App: Technicians can access, update and complete work orders directly from their mobile devices, including checking off tasks, uploading photos and even capturing electronic signatures. Work offline and everything syncs up automatically when you're back in range.
  • Integrations: Connect to apps like NetSuite and Salesforce or use the API for custom integrations. Tap into SCADA, PLC, and MES/MOM production data to move from a reactive to a proactive approach.

Pricing

License/Subscription Cost
  • Subscription-based pricing model: per user, per month
  • Pricing includes unlimited helpdesk support, software updates/upgrades and 24/7 online training
Maintenance Cost
  • Included in the subscription cost
  • Provides unlimited front-line helpdesk support to all users at all subscription levels via phone, email and live chat
  • Provides a Customer Success Manager to all clients to assist them at each step
  • Software updates and upgrades are included in the monthly subscription fee
  • Rolls out new features and functions automatically
  • Provides a features forum and web-based workshops to keep users up-to-date on all system upgrades and enhancements
  • Provides support in six languages: English, Spanish, Portuguese, German, Chinese and French
Installation/Implementation Cost
  • Cost is over and above the subscription cost
  • Provides a dedicated account team that works closely with the client’s in-house team to set up, configure and launch products specific to the client’s business operations
  • Besides weekly status call and project plan updates, eMaint provides Executive Management sponsorship, which is responsible for ensuring appropriate commitment of resources to the project and for issue resolution
Customization Cost
  • Cost varies depending on the requirements, such as work requests, user logins, access to web API, single sign-on and multi-site toolkit
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is over and above the subscription cost
  • Provides data assimilation and support services to help the client assemble their appropriate data components
  • Provides services such as data extraction consultation, data evaluation and analysis, mapping consultation and support, and assistance with the installation of both test run and final run
  • Provides project management and data implementation support services, which include some (or all) of the following activities: physically visit the assets, document asset details, verify asset details for accuracy, apply an identification label to each asset, record asset details on a spreadsheet, document related PM schedules and document related PM tasks
Recurring/Renewal Costs
  • Cost is included in the monthly or annual subscription fee, plus training and customization costs
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Why We Picked Maintenance Connection

If you're looking to bring some order to the chaos of maintenance management, Maintenance Connection seems like it's got your back. It’s focused on tackling those everyday struggles — lost work orders, missed preventive maintenance tasks and communication breakdowns that can slow your team down.

Imagine having all your asset information in one place, with easy access to maintenance histories and schedule tasks like clockwork. Plus, you can manage multiple sites and keep everyone connected, even if they're miles apart.

Of course, it's not all sunshine and rainbows. Implementing a CMMS can be a bit of a learning curve, and you might find that the reporting isn't as flexible as you'd like. And while there aren’t enough specific user reviews for the system, it's worth keeping in mind that performance and user experience can vary.

They offer a free trial, so you can test it out and see if it's the right fit for you.

Pros & Cons

  • Manage Multiple Sites: Remote access and collaboration features enable centralized control and support. So even if your team's spread out across the country, it's like everyone's working in the same room.
  • Streamline Communication: Features like work request portals and document sharing help you keep everyone on the same page.
  • Improve Compliance: Safety inspections, certifications, maintenance records — CMMS helps you stay on top of it all, reducing risks and keeping you in line with regulations.
  • Complex Implementation: Configuring everything correctly takes time and effort, and you might need help from IT or the vendor to get it right.
  • Limited Reporting Capabilities: Some systems might have limited options or make it difficult to get the exact data you need.
  • Slow Performance: If the solution is sluggish or takes forever to load, it can really slow down your team and make them less efficient.

Key Features

  • Asset Management: Manage your entire asset lifecycle from acquisition to disposal.
    • Multi-Site Capabilities: Whether you're a factory with machines spread across multiple sites or a school district managing buildings and buses, you can stay on top of your assets with centralized data and visibility.
    • Asset Hierarchy: Arrange everything neatly in folders, just like on your computer. You might have a folder for "Radiology Department," with subfolders for "MRI Machines" and "X-Ray Equipment.”
    • Asset Profiles: You don't need to be a tech whiz to create a new asset profile. The drag-and-drop interface offers an intuitive way to create, search and edit asset profiles.
    • Asset Search: Need to find the maintenance history of a specific equipment? Just search for it by name, location, or even its current status, like "needs repair" or “out of service.”
  • Predictive Maintenance: Shift from reactive to proactive maintenance with predictive maintenance tools.
    • Condition Monitoring: Set up alerts that go off when things like temperature or pressure start acting up. That way, you know there's a potential problem before it becomes a major headache.
    • IoT Integration: By connecting sensors to your equipment, you get real-time performance data, allowing you to catch problems early. For example, if a sensor detects unusual vibrations or a temperature change, you'll be alerted immediately.
    • Configurable Dashboard: Some machines are critical for your operations and need more attention than others. Dashboards help you figure out which ones need more frequent maintenance. They also provide a clear picture of how your current maintenance strategies are performing. Are you fixing things as they break, or are you getting ahead with preventive maintenance?
  • Preventive Maintenance: Schedule tasks proactively, optimize technician routes and prioritize critical equipment to prevent unexpected downtime.
    • Scheduling: Plan preventive maintenance tasks based on time, usage or condition-based triggers to minimize unexpected breakdowns. Imagine you've got a fleet of delivery trucks. You can set it up so that every 5,000 miles, the system automatically generates a work order for an oil change. You can set reminders for less frequent tasks like annual inspections.
    • Route Management: Help technicians plan their routes, access work orders and update statuses in real time. This means less time wasted driving around and more time spent on actual maintenance.
    • Prioritization: Prioritize tasks based on criticality. So, if a machine is essential for production, the system will schedule its maintenance ahead of less urgent tasks. This helps prevent those nightmare scenarios where crucial equipment fails unexpectedly.
  • Work Order Management: Create work orders with all the important details, like what needs fixing, how urgent it is and when it needs to be done. Assign them to the right people, so everyone knows who's responsible.
  • Maintenance Request Form: Open the request form on your phone, describe the issue, snap a photo if needed and hit submit. Your request goes straight to the maintenance team. Track the progress in real time — see when it’s assigned, being worked on and fixed.
  • Inventory Management: Tackle issues like stockouts and procurement inefficiencies with inventory management capabilities.
    • Inventory Control: Automate inventory management using minimum and maximum values, reorder points and material transfers. For instance, if your spare AC filters drop below a certain number, it sends you a notification and can even generate a purchase order to restock them.
    • Barcode Capabilities: Check out parts, perform inventory counts and receive new items using barcode scanners.
    • Stockroom Management: Keep track of all your inventory costs and know exactly what's on hand, what's available and what's reserved.
  • Reporting and Analytics: Use statistical reports with 150 prebuilt designs and customizable formats to gain insight into your operations.
    • Forecasting: Predictive maintenance capabilities enable you to stock just the right amount, so you're not wasting money on excess inventory or scrambling to find parts when you need them most. It also lets you estimate future work order volumes and types based on historical data to plan your team's time and resources effectively.
    • KPI Dashboard: Gain a real-time snapshot of how everything's running. You can customize the dashboard to see the metrics that matter the most to you, whether it's work order completion rates, equipment downtime or anything else that keeps you up at night.
    • Auto Notifications: If something goes off the rails, you can set up alerts to get notified immediately, so you can jump on it and keep things running smoothly.
    • Audit Logs: Track all changes made to work orders, including who made the changes, what was changed and when. And just like a confidential file, only the right people can access this audit log, keeping your data safe and sound.
    • Configurable Reports: Turn your existing dashboards into shareable reports, available in visually appealing formats and printer-friendly PDFs. Generate labor, inventory and spare parts, work orders, maintenance history, and asset and equipment depreciation reports to make informed decisions.
  • Mobile CMMS: The MC Kinetic app enables you to update work orders, log time, and even add new assets on the fly. Capture electronic signatures right on your phone, making the approval process faster and more efficient. Technicians can use geolocation to track location and get turn-by-turn directions to the job site.
  • Compliance and Audit Preparedness: See who's certified for which tasks, making it easy to assign the right people to the right jobs. Need to schedule some training? You can quickly see who needs a refresher course. The system makes sure the right tasks are done at the right time, so you avoid those "oops, we forgot" moments that auditors hate.

Pricing

License/Subscription Cost
  • Pricing for both on-premise and cloud-based deployment depends on the number of named users
  • Both plans include named user licensing, a limited use license option and unlimited service requestors
Maintenance Cost
  • For both types of deployment, maintenance is included in the subscription/licensing cost as part of the annual support agreement
  • Provides support through MC User Connect portal
  • Offers support via call, email and chat with the support team
  • Support team includes both Solution Engineers covering general questions (1st level) and specialized groups (2nd level) for more challenging topics
Installation/Implementation Cost
  • Cloud-based deployment has no upfront costs
  • Implementation cost is over and above the subscription cost for on-premise deployment
  • Provides implementation services via six-step strategy. This includes:
    • Process planning
    • Data migration
    • Core configuration
    • Process design
    • Training/Go-live
    • Manage results
Customization Cost
  • For both types of deployment, cost varies based on the functional requirements selected as add-ons
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost is over and above the subscription cost
  • Provides data migration experts to coordinate a smooth database transformation and to ensure all assets and preventive maintenance systems (PMs) are configured and accurate
  • Experts review existing data sources, map data to the system, configure data standards and import data from standard templates
Recurring/Renewal Costs
  • Cost is equivalent to the monthly subscription fee, pricing plan, customization cost and training services chosen
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Why We Picked Aveva

Let's dive into what users have been saying about this EAM software over the past year. Overall, Aveva seems to be a bit of a mixed bag, with some users singing its praises and others finding it falls short of expectations.

On the plus side, Aveva gets kudos for its robust functionality and comprehensive feature set, particularly in areas like work order management, asset tracking, and preventive maintenance. Users appreciate the ability to streamline maintenance processes, improve asset reliability, and reduce downtime. The software's flexibility and customizability also get a thumbs-up, allowing organizations to tailor it to their specific needs and workflows. However, there are some thorns among the roses. Some users find the interface clunky and outdated, making it less user-friendly than some competitors. The learning curve can also be steep, requiring significant time and effort to get up to speed. Additionally, implementation can be complex and time-consuming, especially for larger organizations with intricate asset management needs.

So, who is Aveva best suited for? It appears to be a good fit for larger enterprises in industries like oil and gas, utilities, and manufacturing, where complex asset management is critical. These organizations often have the resources and technical expertise to handle the implementation and learning curve, and they can benefit greatly from Aveva's powerful features and scalability. However, smaller businesses or those with simpler asset management needs might find Aveva to be overkill and may want to explore more user-friendly and affordable options.

Pros & Cons

  • Comprehensive Functionality: Aveva offers a wide range of features and modules that cater to various aspects of enterprise asset management, including work order management, preventive maintenance, inventory control, and asset tracking. This comprehensive functionality allows organizations to streamline their maintenance operations and improve overall efficiency.
  • Scalability and Flexibility: Aveva's solutions are designed to be scalable and flexible, accommodating the needs of organizations of all sizes and industries. Whether it's a small facility or a large enterprise with multiple sites, Aveva can adapt to evolving business requirements and support growth.
  • Integration Capabilities: Aveva provides seamless integration with other enterprise systems, such as ERP and financial software. This integration eliminates data silos and enables a holistic view of asset performance and maintenance costs, facilitating better decision-making.
  • Mobile Accessibility: Aveva offers mobile applications that empower technicians and field workers to access critical information, update work orders, and complete tasks on the go. Mobile accessibility enhances productivity and responsiveness in maintenance operations.
  • Reporting and Analytics: Aveva's reporting and analytics tools provide insights into asset performance, maintenance trends, and key metrics. These insights help organizations identify areas for improvement, optimize maintenance strategies, and make data-driven decisions.
  • Steep Learning Curve: Aveva's comprehensive functionality can be overwhelming for new users due to its complex interface and extensive features, leading to a prolonged onboarding process.
  • Customization Challenges: Adapting Aveva to specific workflows and industry requirements can be difficult and may necessitate significant development efforts or specialized expertise.
  • Integration Complexity: Integrating Aveva with existing enterprise systems and third-party applications can pose challenges due to compatibility issues and data mapping complexities.
  • Performance Concerns: Users have reported performance issues, particularly with large datasets or complex operations, which can impact productivity and user experience.
  • Cost Considerations: Aveva's pricing structure, including licensing, implementation, and maintenance costs, can be a significant investment for organizations, especially for smaller businesses.

Key Features

  • Preventive Maintenance: Schedule maintenance tasks and create a library of frequently performed tasks in order to improve document standardization and maintenance repeatability.
  • Work Management: Plan maintenance ahead of time and perform safe, compliant repairs on a range of asset types. Automatically generate work orders based on a schedule and never forget to put a repetitive task in the system.
  • Inventory Management: Manage spare parts and items that are crucial to proper maintenance tasks. Track inventory stock levels, automate reorders and perform a range of other inventory management functions.
  • Easy Interface: The browser-based HTML5 framework makes it easier to access, implement, maintain and use the application from mobile devices to ensure convenient use any time, anywhere.
  • Approval and Workflow: Improve administrative workflows and efficiency by setting up personalized routing and selection rules. These rules automatically approve work orders or restrict approval access to specified user tiers to promote security.
  • APM Assessment: Utilize the APM features such as asset monitoring to identify gaps in maintenance schedules, then use that data to make informed decisions..
  • Multi-Location Support: Manage one facility or a global network of interconnected facilities from a single solution.
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Why We Picked Assetworks

AssetWorks' EAM software has garnered a mixed bag of user reviews over the past year. The platform's strengths lie in its comprehensive functionality and robust reporting capabilities. Users appreciate the ability to track assets throughout their lifecycle, from acquisition to disposal, and generate detailed reports on asset performance and maintenance costs. Its preventive maintenance scheduling tools are also highly regarded, helping organizations proactively address potential issues before they escalate into costly problems. However, some users find the interface to be clunky and outdated, leading to a steep learning curve for new users. The mobile app, while functional, lacks the intuitiveness and user-friendliness of its desktop counterpart.

Compared to competitors like IBM Maximo and Infor EAM, AssetWorks is often seen as a more affordable option with a broader range of features. However, it may not have the same level of scalability and customization as its higher-priced counterparts. The software's reporting capabilities are a significant differentiator, providing users with deep insights into asset performance and maintenance trends. This data-driven approach empowers organizations to make informed decisions about asset management strategies, ultimately leading to cost savings and improved operational efficiency. AssetWorks is best suited for organizations with complex asset management needs but may not require the highest level of customization or scalability. Its comprehensive functionality and robust reporting tools make it a valuable asset for organizations looking to optimize their asset management practices and gain a deeper understanding of their asset performance.

Pros & Cons

  • Streamlined Work Order Management: AssetWorks' work order management system simplifies the process of creating, assigning, and tracking work orders, boosting maintenance team efficiency and responsiveness. Users appreciate features like automated routing and scheduling, which ensure work orders reach the right technicians promptly.
  • Comprehensive Asset Tracking: The platform allows users to maintain a centralized repository of asset information, including maintenance history, warranty details, and depreciation schedules. This comprehensive view of assets empowers data-driven decision-making regarding maintenance, repairs, and replacements.
  • Preventive Maintenance Capabilities: AssetWorks facilitates the implementation of preventive maintenance programs, enabling organizations to schedule routine inspections and servicing based on time, usage, or condition. This proactive approach helps prevent equipment failures, extend asset lifespans, and reduce downtime.
  • Mobile Accessibility: AssetWorks offers mobile applications that empower technicians to access work orders, update asset information, and record maintenance activities directly from their mobile devices. This real-time access to data enhances communication and collaboration between field teams and office personnel.
  • Reporting and Analytics: The platform provides robust reporting and analytics tools, enabling users to generate insightful reports on key performance indicators (KPIs) such as asset utilization, maintenance costs, and work order completion rates. These data-driven insights support informed decision-making and process optimization.
  • Clunky Interface: Users frequently mention the outdated interface, finding it cumbersome and difficult to navigate. The lack of intuitive design leads to a steep learning curve and decreased efficiency.
  • Reporting Limitations: Generating reports can be a frustrating experience due to limited customization options and a rigid structure. Users often need to export data to external programs for further analysis, adding an extra step to the process.
  • Mobile App Shortcomings: The mobile app receives criticism for its limited functionality and lack of features compared to the desktop version. This hinders technicians and field workers who rely on mobile access to complete their tasks efficiently.
  • Customer Support Challenges: Some users report difficulties reaching customer support and experiencing slow response times. This can be particularly problematic when urgent issues arise, impacting productivity and user satisfaction.

Key Features

  • Real-Time Data: Captures real-time asset data like location, status, maintenance notes, repair history, transfer details and more, storing data in asset profiles for later use.
  • Inventory Management: Assign barcodes to items, monitor stockroom levels, automate procurement processes and manage spare parts.
  • Maintenance Management: Offers preventive maintenance scheduling, sends alerts when repeating maintenance tasks need to be performed and helps streamline the repair process.
  • Work Order Management: Streamlines the work order process — creation, assignment, completion and recording. Assign specific tasks to individual technicians and restrict work order closure to admin roles.
  • Mobile Access: Enables asset management on the go with access via web browser, native mobile app and the desktop interface.
  • Reporting: Reporting tools help make data-driven decisions and glean insights from asset data. 
  • Property Management: Manage the acquisition, ownership, leasing, maintenance, and disposition of buildings. Receive reports on portfolio costs, space planning and operating cost. 
  • Space Management: Collect data on total cost of spaces owned and leased, and increase cost savings by lowering space requirements and property expenditures. Measure and track space utilization, improve quality assurance management and regulatory compliance, and manage reporting via graphical query capabilities. 
  • Operation and Maintenance: Reduces inventory carrying and facility maintenance cost, improves asset availability and limits asset downtime. Track and control maintenance expenses, automate bill generation, manage vendors and contract workers, oversee labor hours, and improve asset utilization. 
  • Project Management: Track and manage sustainability goals, leverage construction operations building information exchange (COBie), plan and execute capital projects and manage issues with RFIs and meeting minutes. Manage and track contracts and gain visibility into commission plans, proposal changes, directives and orders, architect’s supplemental instructions, and applications for payments. 
  • Energy Management: Analyze consumption per building, collect utility bills and usage data from various sources, allocate energy costs, and target areas to improve efficiency and reduce cost. Automates accuracy checks, meter readings and configurable data validation, and offers flexible invoice generation. 
  • Lease Management: Track space lease details, lease options, amendments, end dates, location changes and square foot data. Define lease payment schedules to automate the payment process. Stores property, space, operations and maintenance data on a single integrated system. 
  • Key and Access Control: Logs access location, cores, locks and keys, and ring tracking. Control the issue and return of keys and keep authorization of spaces in control. 
  • Computer Aided Design: Link floor plan drawings to associated facilities, export accurate locations and modify floor plans. Automatically generate graphical reports, customize drawing and layering standards and ensure areas are in compliance with FICM, IFMA and BOMA. 
  • SpaceSync: Export, import and review space data changes in Excel, maintaining standard and integrity of space data. Includes location, occupancy, grants and programs data, with the option to review, accept and reject all data changes. 
  • Geographic Information System: Access maps without learning GIS, add data without changing maps and geolocate jobs. 
  • AssetSync: Create, export, import and update asset data in Excel format and add assets to PM templates. 
  • Team Scheduler: Filter, retrieve and assign work, update job status and add notes on a graphical interface. Sort work by priority, location, status and assigned personal, block out leaves on a person's daily schedule, and color code priority work. 
  • Assessment and Need Analysis: Stores asset lifecycle and deficiency data for use in long-range strategic planning and budgeting. Select and prioritize needs based on property and portfolio, as well as track recurring and non-recurring asset renewal. 
  • Asset Rental: View assets available for reservations, schedule asset maintenance and associate cost with a job. 
  • Green and Sustainability: Track all requirements in an integrated system while working on projects, access reports and define green initiatives. 
  • Environmental Health and Safety: Manage hazardous material disbursements, including recovery, disposal and transfer of containerized material in or out of a building. 
  • Motor Pool: View available vehicles on a visual Gantt chart, schedule vehicle maintenance and tie jobs to their cost. 
  • Business Automation: Makes processes cost-efficient, streamlined, error-proof and transparent. Enter data faster, schedule reports and receive custom notifications and emails. 
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Why We Picked HXGN EAM

HXGN EAM helps users manage assets, work orders, inventory, materials, budgets and projects. It excels in usability, aids preventive maintenance, provides exceptional customer service and is highly customizable. However, as mentioned in multiple reviews, there is a need to improve the mobile interface. There’s also room for improvement in reports, configuration and licensing. Overall, it’s a good fit for businesses looking for a highly tailored, intuitive CMMS that helps with maintenance planning.

Pros & Cons

  • Customer Service: Every reviewer mentioning support observed that customer service is responsive and takes constant feedback for development.
  • User-Friendly: All reviewers who mention usability said HXGN EAM has a user-friendly interface and intuitive features.
  • Asset Management: Asset management has helped reduce asset downtime, according to all the reviewers mentioning this feature.
  • Flexibility: Every review mentioning flexibility indicated that the solution can be tailored to company needs.
  • Work Order: More than 85% of reviewers observed that this feature helps them manage work orders easily.
  • Cloud: Updates to the multi-tenant cloud make information faster to access, according to more than 85% of reviewers referring to this element.
  • Mobile App: Functionality of the mobile interface needs improvement, according to 70% of reviews mentioning the mobile app.
  • Reporting: Customized reporting is complicated, according to 70% users who mention this feature.
  • Licensing: All users referencing this feature felt the licensing policies don’t match with their company and found it expensive.
  • Configuration: Over 68% of reviewers mentioning this aspect felt that configuring the system is difficult.
  • Updates: Updates are too frequently released, according to more than 70% of users mentioning this element.

Key Features

  • Asset Management: Record, standardize, maintain and structure asset profile information such as identity, configuration, location and maintenance history. Track asset depreciation, store warranty information and provide full technical and commercial function. 
  • Work Management: Easily combines workforce and work order management into a comprehensive module to:
    • Manage, plan and monitor maintenance work as well as the resources required to complete said work.
    • Create preventive maintenance plans, schedule work and assign work orders to technicians based on predefined requirements.
    • Handle purchase order management, revision control, HR management, reliability management and more.
  • Materials Management: Monitor stock levels of spare parts and equipment to maintain an acceptable level without overstocking. Automate supply shipments and purchase orders, store receipts and keep records organized. Also offers:
    • Material organization, product grouping, stock replenishment, receipt and return management.
    • Procurement features like RFQs, POs, invoices and contract management.
  • Budgeting: Streamline budget creation by automating cost capture and analysis of costs for tasks and projects. Performs calculations and generates reports on financial performance and forecasts based on various KPIs.
  • Inspection Management: Simplify inspections through automated collection of required measurements. Risk and safety management help identify hazardous materials and situations to better protect site workers. 
  • Project Management: Streamline tasks from budgeting to task tracking to completion, monitor resource use, compare costs, and track progress. 

Pricing

License/Subscription
  • On-premise:
    • Perpetual license-based model: required to pay an upfront fee to own the software and IP for a fixed term, along with installation, customization and integration costs over and above the license fee
    • Cost is based on an initial licensing fee per user/named user license
    • Additional modules require additional licenses which are valid for a fixed term only
    • Price is dependent on the size of the business, functionality requirements and number of users

  • Cloud-based/SaaS:
    • Recurring subscription-based model: monthly cost depending on the number of users
Maintenance Cost
  • On-premise:
    • Cost is over and above the upfront cost/license fee
    • Requires ongoing maintenance plus ongoing upgrade
    • Users are required to enter into a maintenance agreement for annual support and maintenance, the cost of which is in the range of 10% and 20% of the original license fee
  • Cloud-based/SaaS:
    • Not included in the subscription cost
    • Additional cost for ongoing maintenance and upgrades
  • For both types of deployment:
    • Infor Services provides support services that include cloud support services and global support, with support professionals located in 28 countries
    • Infor Support Services also offers flexible pre-packaged support in three different versions: Essential, Premium and Elite Support
    • Infor also offers ongoing upgrades support through Infor deployment services
    • Infor Xtreme Portal, a non-script-based phone support model where Infor collaborates with the developers who create and update the applications, gives customers instant access to everything available through Xtreme Support, from software patches to service packs and customer communities
Installation/Implementation Cost
  • For both types of deployment, cost is over and above the upfront/subscription cost
  • Provides deployment services which include customized system implementation, upgrades, data migration, testing automation, performance management, and standardized implementation support
  • Infor’s Implementation Accelerators are tailored specifically by industry and for Infor’s solutions. Infor delivers implementation services through its offshore Centers of Excellence. Their centers in Manila, Philippines, and Hyderabad, India have more than 650 employees with deep domain expertise, in addition to an understanding of local industries and requirements
  • Infor also implements solutions through its partners
Customization Cost
  • Cost varies depending on the applications and modules added, based on UI changes, configurable dashboards, data elements required for tracking, the complexity of data, etc.

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Buyer's Guide

Asset Tracking Software Is All About Maintaining Asset Information and Measuring Asset Performance 

Asset Tracking Software BG Intro

In the current information age, gathering data is easier than ever, and organizations taking advantage of that have a competitive edge. Asset tracking, for example, is a cost-effective way to utilize information to optimize a facility’s operations from the ground up and to put enterprise asset management practices to work.

Asset tracking software is a subcategory of EAM software with similar features. In this guide, we’ll talk about what it does, its features and the best asset tracking software options available on the market.

Executive Summary

  • Asset tracking software monitors and tracks physical assets through GPS or RFID tracking.
  • The main benefits of asset tracking software include real-time asset management, increased productivity and asset life spans, and streamlined maintenance schedules.
  • Asset tracking software offers real-time visibility into the locations of different assets across multiple facilities.
  • A successful software search includes gathering requirements, cost considerations and checking out vendors to find the best fit.
What This Guide Covers:

What Is Asset Tracking Software?

Asset tracking is a core feature of enterprise asset management, computerized maintenance management software, facilities management, inventory management and asset performance management solutions. It specifically refers to tracking the location of those physical assets within a site or between sites, often by scanning a barcode or utilizing GPS technology.

Don’t confuse this with financial asset management — that technology focuses on stock portfolios, business revenue and other financial assets that aren’t associated with individual pieces of equipment such as machinery, vehicles, facilities or tools.

If asset tracking isn’t quite what you’re looking for, we’ve also broken down lists of the best asset management solutions, the best work order management software and the most affordable CMMS tools. If asset tracking is what you seek, read on!

Primary Benefits

Asset tracking solutions offer a myriad of benefits like accurate reporting, reducing maintenance costs and streamlining audit processes.

Asset Tracking Software Benefits

Here are some of the benefits that you can expect from asset tracking software solutions:

Leverage Accurate Reporting

Business intelligence software features like reporting offer companies real-time data on how each asset functions. It can measure MTBF, performance and average downtime to evaluate the life cycle of assets. This information allows users to make data-driven decisions based on concrete facts about individual assets.

It also streamlines the management process, improving the overall profitability of your organization. Additionally, FAM helps reduce human errors in asset performance monitoring. Even minor errors can result from inaccurate depreciation calculations, which, at best, waste time and money. At worst, they can be life-threatening errors if assets like machines become dangerous as they age.

Reduce Maintenance Expenses

Mismanagement of assets results in unnecessary maintenance costs and a decreased asset life span.

Fixed asset software stores essential information about assets. It also aids in maintenance task scheduling and alert generation for you. It facilitates the expansion of your business by identifying ineffective items.

Streamline Audit Operations

Auditing is critical for determining which assets your organization owns and their location.

You can schedule your audit time frame and receive status updates on the process using fixed asset software. It eliminates unnecessary steps from daily operations, making them more efficient and faster.

Recover Assets

When your company deals with hundreds or thousands of assets, tracing one that gets separated from a larger batch might be difficult. You could waste a lot of time and money finding the asset. Worse, your company may face production delays, additional prices and a flurry of unhappy consumers.

You can avoid all the aforementioned troubles by using asset tracking software. An asset tracking software helps you avoid these problems by tracing asset locations using GPS technology.

Manage Assets in Real Time

An enterprise asset management system will provide you with a clear view of each asset’s location and movements. Accurate asset tracking facilitates efficient data management.

You can discover duplicate records for the same asset and remove them from the system. You can provide assets with a unique identification number to prevent your data from being compromised.

Increase Productivity and Reduce Labor Waste

An asset tracking tool can keep track of all the items in your inventory and throughout your company. As a result, you can calculate asset life cycles. If you outfit your assets with RFID tags, you can set up automatic scanning as they progress through the process, eliminating the need to scan them manually.

An automated asset tracker will save employees time and effort, allowing them to focus on important business aspects.

Plan Maintenance Schedules

Many businesses fall behind in maintenance management because they track their schedules using manual methods. Asset tracking software is a savior if any asset you operate requires ongoing or periodic maintenance.

Asset management software can notify the staff about scheduled maintenance activities to avoid delays and ensure optimum performance of assets.

Improve Asset Life Spans

With asset tracking software, you have visibility into the condition and performance of every asset and whether it needs to be repaired or replaced. The asset tracking system will offer insights into scheduling timely maintenance activities and cost estimates for them. These insights will enable informed decisions to save expenses and extend asset life spans

Implementation Goals

Companies managing their assets in multiple locations could stand to benefit from implementing asset tracking software. Here are a couple of implementation goals you can achieve:

Goal 1

Gain Accurate Information About Assets

Asset tracking software offers detailed information about all company assets. You can make informed decisions about procurement, repair and replacements, and usage based on vital, real-time data.

Goal 2

Increase Asset Utilization and Efficiency

Accurately schedule maintenance activities and reduce wait times. Get an in-depth view into how your company uses the assets which are overutilized and underutilized.

Goal 3

Improve Customer Service

Asset tracking enables you to reduce downtime to ensure they are ready to serve customers anytime. Whether you loan assets to customers or your employees use them, asset tracking facilitates timely support.

Goal 4

Reduce Asset Theft

Without asset tracking, it’s difficult to know the exact location of assets or who has them. Asset tracking helps locate moveable and immovable assets and ensure they remain in their designated places.

There are plenty of asset tracking platforms available on the market. However, you cant deploy the first one you find. It is important to choose a solution that is best suited for your organization’s needs with the right combination of basic and advanced features. We’ve compiled a list of features that you should look for in asset tracking systems.

Basic Features & Functionality

Maintenance Scheduling

Users can create preventive maintenance schedules from an easy-to-read calendar view and manage work orders, labor scheduling, work requests and processing, checklists, etc. A guest portal allows outside users to request work orders online, and management can edit their details before approving them.

Custom Workflows

Asset tracking software lets managers customize the routes through which work orders are processed. They can compile and attract reports, set automatic technician assignments for individual assets, customize work order request forms, and manage role-based access for work order creation.

Workflow Automation

Managers can set the platform to automatically assign work orders to the qualified technician based on pre-defined criteria or previous work orders based on if-then rules.

Warranty Tracking

Asset tracking software attaches warranty information such as expiration dates and image files to the asset profile, accessible by technicians via their mobile devices. This feature identifies assets with warranties nearing expiration and allows management to replace parts for free before the deadline.

Work Order Management

Automatically route work orders to the appropriate teams from a variety of user role types, including guests. Administrators can outline step-by-step instructions for performing maintenance tasks within the work order ticket itself. Techs then check off each item on the list, tracking their progress and allowing them to return to in-progress maintenance tasks and get back to work uninterrupted.

Inventory Management

Users can manage inventory location onsite, monitor stock levels and complete orders with the inventory management module. They can create barcodes, scan them to inventory stock and generate reports based on scanning history. Asset tracking solutions create stock receipts, process stock returns and track parts location within a facility via QR or barcodes and RFID scanners.

Package and Shipment Management

Mailroom management features track incoming packages, documents and shipments in a centralized repository. Asset tracking solutions automatically capture signatures and offer one-click options to pre-populate customizable capture lists to ensure clients retrieve all the relevant information. Users can sort, search, view and export mailroom data as well as use it to generate reports on package damage, attributes and disposition.

Advanced Features & Functionality

Each organization has unique needs and feature requirements. We can only suggest features that we believe are appropriate for the majority of organizations. We’ve made this helpful list of features to assist you in your selection process:

Label Designer and Scanner

Label designers offer professional-grade labels that you can format in a variety of sizes and styles. They also provide QR code generation and accept third-party RFID scanning to track and log large stock quantities.

Audits

Users can scan asset barcodes to effectively audit fixed assets using asset profile information. They can pull up information on warranties, repair history, asset condition, uptime reports and more from their mobile devices for quick and efficient assessments.

Asset Check-In/Check-Out

Employees can check assets out via their mobile devices with custom actions. Management can configure check-out fields to collect desired information from employees, including names, dates, ID numbers, etc.

History Tracking

The system records a detailed history of repair work, warranties, asset information and more. It allows users to track asset usage trends over time to identify opportunities as well as optimize usage.

Mapping

The system collects GPS coordinates of assets from a mobile audit function on mobile devices and uploads them to the mapping tool in a visual display for easy location and asset monitoring.

Current Trends

The asset tracking solutions industry is seeing immense growth and adoption of new technologies. These changes have given rise to new trends that are set to transform the way organizations will look at asset management and tracking.

Asset Tracking Software Trends

Here are a few trends in asset tracking.

Drones in Asset Management

Drones are transforming the asset management game in remote, far away or difficult terrain. While it’s true that GPS and RFID tagging are doing an excellent job in tracking assets, drones can reach where field operators can’t be physically present to tag assets.

Drones are also great for scanning thousands of items in a short time. They eliminate the need for manual checking.

IIoT-Driven Asset-as-a-Service

The Industrial Internet of Things (IIoT) will play a significant role in the industry's adoption of smart asset-management solutions. Intelligent asset-as-a-service is a prime illustration of how equipment manufacturers will interact with their B2B clients to create long-term business relationships that benefit both sides in the future.

Voice-Directed Warehouse Operations

Voice-directed workflows increasingly dominate warehouse operations these days. The impact of technology on supply chain management has already improved distribution center management for businesses. The system gives voice instructions in a step-by-step method to the relevant workers, such as order pickers, directing them down the aisles to the location of the required goods. As a result, picking errors decrease.

Software Comparison Strategy

It is important to take into account a vendor's reputation, experience and history when choosing the right software provider. This is separate from the features that differentiate different solutions.

The first step in selecting the right software is knowing your organization’s requirements. You can use ideas from our EAM requirements template to guide you in your search.

You can also check our asset management software pricing guide to help you narrow down the search to at least the top three or five asset tracking software.

Cost & Pricing Considerations

Choosing software within your company’s budget is another essential factor in the selection process. Other criteria include the deployment method, team size and the features offered by the software.

Most Popular Asset Tracking Software

So which platforms are the best asset tracking software? Our analysts scoured the industry and came up with this list of the top five asset tracking platforms so you didn’t have to.

SAP EAM

SAP EAM is an asset management solution that helps you manage your facilities, vehicles, assets, equipment and machines. It enables you to maintain facilities, conduct timely maintenance, monitor asset life cycles and analyze reports to make data-driven decisions.

Using it can improve ROI, minimize failures and ensure security and compliance.

SAP EAM

Track asset maintenance costs by object type, fiscal year or unique company codes using SAP EAM.

IBM Maximo

Maximo by IBM is an asset management software that helps you monitor assets and equipment, manage contracts, and schedule preventive maintenance.

It offers features like space management, predictive maintenance, inventory management, reports, integration and more. It also offers multiple role-specific mobile apps for both Android and iOS devices.

IBM Maximo

Maximo’s asset management module allows tracking of work orders easily.

Infor EAM

Infor EAM is an asset management tool that helps organize, track and manage assets, work orders, preventive maintenance, materials, inventories, budgets and projects. You can also monitor KPIs, generate reports, track labor and add routes to work orders.

It’s available in cloud, on-premise or hybrid deployment and comes in industry-specific editions to cater to the needs of your company.

Infor EAM

Create, track and complete work orders in Infor EAM.

AssetWorks

AssetWorks helps users manage assets like vehicles, buildings, infrastructure, facilities and more. Its services include fleet and fuel management, enterprise risk and asset management, surplus assets, and more.

It enhances operations by streamlining procedures, facility staffing, machinery management and workflows.

AssetWorks

Track asset info, status, attributes, associated files, assignments and location using AssetWorks.

eMaint

eMaint is a well-known and widely-used maintenance management software offered by Fluke Reliability, a branch of the Fluke Corporation.

It provides a robust, flexible and simple-to-use interface that saves time and money by coordinating team-based asset management and maintenance planning operations.

MPulse

View work order KPIs, including emergency and actual vs. estimated hours, using eMaint.

 

 

Questions To Ask Yourself

The first thing you need to do before investing in asset tracking software is making a list of important questions.

Asset Tracking Software Key Questions to Ask

  • What features do you need to solve your current business problems?
  • Do you need additional IT asset tracking resources? If yes, how much would they cost?
  • What is your budget for purchasing a new software solution?
  • Do you need remote capabilities? If yes, then which ones?
  • Do you need a scalable solution?

Questions To Ask Vendors

Remember to ask vendors detailed questions about the company and the product to ensure your goals align with their strategy. Here are some pointers to get you started.

About the Software

  • Are product updates released regularly?
  • Is the asset tracking software user-friendly and intuitive?
  • Does it have robust reporting functionality?
  • Does it support integration with advanced technologies such as AI and IoT?
  • Can the solution scale up or down alongside business needs?

About the Vendor

  • What is the vendor’s installation and integration methodology?
  • Does the vendor have a record of meeting deadlines for delivery and support?
  • Have they worked with organizations from your industry before?
  • Does the vendor offer technical services for data migration, implementation and customization? Do they cost extra?
  • What pricing model does the vendor offer?

In Conclusion

The key to finding the right asset tracking software is making sure you’ve identified the requirements of your business. There are numerous options, including CAFM software and CMMS. However, whatever you decide to invest in, be sure it resolves the specific issues you're having in your facility.

You can also check out the resources listed below for further information.

Product Comparisons

Additional Resources

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Technical Content Writer
Riya is a Technical Content Writer at SelectHub. She writes content for our construction scheduling and bidding, CMMS and medical billing categories. She's also a part of the social media team where she crafts posts that engage and resonate with our audience. Riya holds a Graduate Degree in Journalism and Mass Communication from Lovely Professional University, Punjab, India. Fueled by a love for black coffee, her day begins and ends with its energizing ritual. Riya enjoys a variety of TV series, including Friends, Suits, American Horror Story, and How to Get Away with Murder. During her free time, you'll find her reading or spending time with her close ones. She believes in magic and is waiting for that day when reality compromises and fairytale swirls around with a smile.
Technical Research By Mohit Hariramani
Senior Analyst
Mohit has a degree and Master in Finance from Mumbai, India, his years of professional market research experience started in 2019. His expertise lies in categories such as Enterprise Resource Planning (ERP), Manufacturing, Inventory Management, Manufacturing Execution Systems (MES), Facility Management Software (FMS), POS Systems (Point of Sale) and more. Through his academic and professional background, he honed skills in attention to detail, navigating ambiguity, and analytical prowess, which uniquely equip him to manage and thrive in the dynamic landscape of these diverse categories. He's passionate about leveraging his knowledge and experience to contribute effectively to the assigned technology areas.
Technical Review By Kankana Kalita
Principal Analyst
A seasoned business and research analyst, Kankana Kalita specializes in ERP, CMMS, manufacturing, construction, supply chain, HRMS and CRM. Prior to joining SelectHub, she earned a Bachelor's degree in Computer Science and Engineering, an MBA in Operations and Marketing, and worked in email marketing and logistics.
Edited By Ryan McElroy
Content Editor
Ryan McElroy is a Content Editor and Senior Market Analyst at SelectHub who writes and edits content on various software types, along with their broader concepts and the industries they serve, including medical, construction, CMMS, supply chain management and legal. He studied at the University of Missouri (Mizzou) and earned his BA in Journalism in 2016. During his free time, you’ll find Ryan playing video/card/board games, sipping coffee and reading speculative fiction, or listening to music his loved ones often describe as “headache-inducing.”