Bizagi vs Pipefy

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Our analysts compared Bizagi vs Pipefy based on data from our 400+ point analysis of Business Process Automation Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Bizagi is a low code automation platform that empowers collaboration between people, programs, robots and information with its intelligent process automation. It comes with a pre-built automation tool that manages processes like onboarding, leave requests, accounts payable and recruitment. It’s formed of three complementary products — Modeler, Studio and Engine. Modelere creates, documents and stimulates processes using notation standards. Studio enables organizations to build and automate processes and workflow. Engine executes processes. Asa cloud-based system, models are accessible from anywhere, anytime.
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Pipefy is a workflow automation software that streamlines business processes, including job opening, corporate purchasing, payables, employee hiring and onboarding, for superior employee management. It improves operational speed, visibility and quality outcomes without requiring additional IT implementation or technical skills by using an intuitive, no-code, automated interface.

Managers can standardize and execute complicated procedures leveraging a Kanban-style customer experience.
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$1,990/User, Annually
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Tailored to your specific needs
$25/User, Monthly, Freemium
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Increased Efficiency:  Identify and resolve bottlenecks by gaining a better understanding of the business processes. Boost operational efficiency by determining which tasks would most benefit from automation. 
  • Better Compliance: Identify non-compliance and prevent the possibility of fines with predetermined business process rules. Ensure that the payments are made on time and within the standard regulation deadlines. 
  • Enhanced Collaboration: Ensure there is effective collaboration between the business and IT. Provide access to employees of the information and deploy applications at a faster rate. 
  • Minimized Risk: Minimize the possibility of error and gain visibility and control over processes with the standardization. With role-based access features, take control of who views and edits the information and prevent security issues. 
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  • Improve Connection: Save time and resources with automated connectivity among multiple platforms. Export and collect data seamlessly from external sources. 
  • Manage Tasks Efficiently: Improve team management with the My Task dashboard. Track staff updates, assign cards to them and organize tasks systematically based on categories like tabs and status. 
  • Provide Flexibility: Customize all work processes and functionalities as per discrete requirements. 
  • Access Remotely: Enable the workforce to seamlessly view and track tasks and export data from their phones using omnichannel routing to keep teams operational remotely. 
  • Regulate Workflows: Ensure optimal admin control through permission management. Regulate information flow to protect sensitive data. 
  • Simplify Data Migration: Migrate data from other sources to a unified platform for superior workforce management. 
  • Ensure Smarter Authentication: Protect customers’ identities with a two-factor authentication solution for superior information regulation. Allow Google Apps authentication attribute to ensure Google accounts are protected. 
  • Customize Data Storage: Store data safely in a single location through individual permission settings. Customize data storage limits with built-in, sealed data storage functionality. 
  • Secure Data Recovery: Provide data backups to retrieve accidentally lost or deleted information from any device quickly. 
  • Enhance Delegation: Systematically collect all information related to team activities in one place, allowing optimization of work processes and maximization of employees’ resources and time. 
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  • Low Code Development: Automate and process applications from any web browser using Live Processes or any device. Automatically publish the process to the required departments with one-click deployment. Manage multiple activities directly from Work Portal with the plans feature. Connect with enterprise systems using ready-to-use connectors. Develop applications without coding specialists or an IT team at a faster rate and significantly lower costs. 
  • Intelligent Process Automation: Ensure efficiency by processing significant amounts of data in a shorter time frame, reducing overall operational costs. With staff spending less time on tedious work, they can concentrate on core business objectives, and the tasks that matter and affect the bottom line. Make sure that data processing and storage maintenance comply with the regulatory standards. 
  • Digital Process Automation: Provide personalized customer experience by accessing data that gives context to the customers. Collaborate business and IT teams effectively on a single platform. Prevent risks and ensure that privacy is protected with enhanced connectivity. 
  • Robotic Process Automation: Eliminate the possibility of human error by instructing native bots to complete the tasks. Orchestrate information to the bots by providing logic to the unstructured data. Determine new areas which could benefit from bots by mapping. 
  • SAP Integration: Request advanced business application programming function by integrating with SAP. Access the SAP system through HTTPS or HTTP using standardized communication protocols. Manage all accounts, managed services and functions from a centralized repository. Keep track of the status and manage SAP through Cockpit. Customize the actions in the project without affecting the SAP system. 
  • Process Automation: Boost efficiency by minimizing manual effort and reducing operational costs with dynamic automation. Enable faster deployment by making processes the common language and meet the businesses’ requirements. Maintain a competitive edge by promptly responding to changes in the market. Check on the business performance with real-time and historical reports. Become cloud-native and enhance scalability depending on the business needs. Gain a centralized view of the data by integrating different business systems.  
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  • Integration: Integrate with crucial platforms, like DocuSign, Salesforce, Zendesk and SAP, to ensure a seamless workflow. Merge all hiring processes, share important work-related notifications and store business documents in one centralized location via a portal. 
  • Reports: Review advanced reports that are filterable based on multiple metrics. Get detailed data on work processes anytime from any device. 
  • Public Forms: Provide public forms that make demand requests and supply information based on particular needs to streamline business operations and maintain delivery standards. 
  • Email Templates: Help managers and team leaders by providing automated email templates. Send instant messages depending on requirements by just clicking one button. 
  • PDF Templates: Use preconfigured templates to generate PDFs automatically, enabling faster workflows. 
  • Tracker: Allow staff, vendors and customers to check request statuses with a real-time monitoring tool. Provide requesters with automated tracking links on their email ID and systematically send request updates on demand. 
  • Database: Create a comprehensive database of real-time information on varied organizational topics. Get complete data related to employees and customers in a unified platform. 
  • Calendar: Allow employees to get a quick overview of all scheduled activities via a calendar viewing tool. 
  • Alerts: Send alerts to remind staff about deadlines and SLAs. Notify staff about due dates and provide time limits and late work reminders. 
  • Filter: Allow employees to seamlessly access specific information and work statements using filters based on multiple criteria such as activity type, priority, assignee name and other custom-made rules. 
  • API & Documentation: Design custom integration using a public API. Simultaneously create multiple advanced integrations based on discrete requests, task’s needs and business requirements. 
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Product Ranking

#6

among all
Business Process Automation Software

#8

among all
Business Process Automation Software

Find out who the leaders are

Analyst Rating Summary

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AI Capabilities
Business Process Automation
Collaboration
Integrations
Platform Capabilities
AI Capabilities
Integrations
Security
Workflow Design and Management
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Bizagi
Pipefy
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AI Capabilities Business Process Automation Collaboration Platform Capabilities Workflow Design And Management 100 100 100 100 100 100 95 75 99 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 240 reviews
Excellent User Sentiment 556 reviews
88%
of users recommend this product

Bizagi has a 'great' User Satisfaction Rating of 88% when considering 240 user reviews from 2 recognized software review sites.

92%
of users recommend this product

Pipefy has a 'excellent' User Satisfaction Rating of 92% when considering 556 user reviews from 2 recognized software review sites.

4.41 (120)
4.62 (279)
4.4 (120)
4.6 (277)

Awards

SelectHub research analysts have evaluated Bizagi and concluded it deserves the award for the Best Overall Business Process Automation Software available today.

Analysts' Pick Award

Pipefy stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Process Modeling Simplicity: Bizagi's intuitive drag-and-drop interface simplifies process modeling, allowing users to quickly create and modify workflows without technical expertise.
Robust Collaboration Features: Real-time collaboration capabilities enable multiple stakeholders to work on processes simultaneously, ensuring alignment and reducing bottlenecks.
Comprehensive Reporting and Analytics: Advanced reporting tools provide deep insights into process performance, allowing users to identify bottlenecks, optimize workflows, and make data-driven decisions.
Seamless Integration: Bizagi seamlessly integrates with existing systems and applications, streamlining data exchange and eliminating manual data entry.
Low-Code/No-Code Approach: Bizagi's low-code/no-code platform empowers business users to create and manage processes without relying heavily on IT support.
Mobile-Friendly Interface: Bizagi's mobile app allows users to access and manage processes on the go, ensuring business continuity and remote collaboration.
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Customizable and User-Friendly: Users appreciate the platform's flexibility, allowing them to tailor workflows to their specific needs without coding knowledge. This makes it easy for HR teams to manage employee onboarding, track time-off requests, and streamline other HR processes.
Improved Efficiency and Visibility: Pipefy helps automate repetitive tasks, freeing up HR staff to focus on more strategic initiatives. The platform's visual dashboards provide a clear overview of ongoing processes, improving transparency and accountability.
Reduced Errors and Bottlenecks: By standardizing processes, Pipefy minimizes the risk of human error and ensures that tasks are completed consistently. Automated notifications and reminders keep processes moving smoothly, reducing delays and bottlenecks.
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Limited Customizability: While Bizagi provides pre-built templates, some users find it challenging to tailor processes to their specific requirements, leading to frustrations and potential compatibility issues.
Steep Learning Curve: The complexity of Bizagi's features can create a steep learning curve for new users, especially those unfamiliar with BPM concepts or the software's unique interface.
Performance Issues: Users have reported occasional performance bottlenecks, particularly when dealing with large or complex process models, impacting the overall efficiency of the tool.
Limited Integration Options: While Bizagi offers some integration capabilities, users have expressed concerns about its compatibility with certain third-party systems and applications, limiting the seamless flow of data and automation.
Costly Licensing: Bizagi's pricing model can be perceived as expensive compared to other BPM software tools, potentially deterring organizations with limited budgets or those seeking a cost-effective solution.
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Limited Customization: Users have expressed frustration with the platform's rigidity, finding it challenging to tailor workflows and processes to their specific needs. For instance, setting up complex approval processes or integrating with niche HR systems can prove difficult.
Steep Learning Curve: Some users have reported that Pipefy's interface, while visually appealing, can be unintuitive and time-consuming to master, especially for those unfamiliar with process automation tools. This can lead to delays in implementation and user adoption.
Reporting Limitations: Generating comprehensive reports and analytics for workforce management can be cumbersome. Users have pointed out limitations in extracting specific data points or creating custom reports to track key performance indicators.
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Bizagi is praised for its user-friendly interface, robust modeling capabilities, and seamless integration with various systems. Users highlight its ease of use, enabling business analysts and developers to collaborate effectively. Bizagi's comprehensive feature set, including process mapping, simulation, and automation, empowers organizations to streamline their processes and enhance efficiency. In comparison to competitors like IBM BPM and Oracle BPM, users appreciate Bizagi's affordability and flexibility. Its cloud-based architecture provides scalability and accessibility, while its open-source nature allows for customization. Bizagi's differentiating factor lies in its low-code approach, which simplifies process modeling and reduces development time. This makes it an ideal choice for organizations seeking a cost-effective and agile BPM solution. Bizagi is best suited for organizations seeking to improve operational efficiency, reduce costs, and enhance collaboration. Its intuitive interface and powerful features empower businesses to optimize their processes, making it a valuable tool for organizations of all sizes.

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Is Pipefy the pipe dream solution for your business process automation needs? User reviews from the past year suggest that Pipefy is a powerful, flexible tool that can be used to manage a wide range of business processes, from HR onboarding to customer support tickets. Users praise its intuitive drag-and-drop interface, which makes it easy to create and customize workflows without needing to know how to code. This ease of use is a major differentiating factor, as it empowers non-technical users to automate processes and free up valuable time for more strategic work. For example, one user highlighted how they were able to streamline their new product development process, significantly reducing time-to-market. However, Pipefy is not without its drawbacks. Some users have expressed frustration with the software's pricing, which can be expensive compared to competitors like Monday.com or Asana. Others have cited occasional limitations in customer support. Despite these criticisms, the overall sentiment towards Pipefy remains positive. Its flexibility, ease of use, and powerful automation capabilities make it a compelling choice for businesses of all sizes looking to streamline their operations and improve efficiency. Pipefy is particularly well-suited for organizations with complex workflows that require a high degree of customization and automation, especially those with limited technical expertise.

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