Appian vs Blue Prism

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Our analysts compared Appian vs Blue Prism based on data from our 400+ point analysis of Business Process Automation Software, user reviews and our own crowdsourced data from our free software selection platform.

Appian Software Tool
Blue Prism Software Tool

Product Basics

Appian is a low-code automation platform combined with full-stack automation capabilities to build apps and speed up the workflow. It maximizes resources by bringing together people, technology and data in one workflow. Designed for businesses of all sizes, it automates complicated procedures and creates custom programs on any device. Along with low code development, it offers digital process automation, intelligent business process management, and dynamic case management.
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Blue Prism is a sophisticated software solution designed to manage Robotic Process Automation (RPA), enabling businesses to automate repetitive and rule-based tasks. It is particularly well-suited for industries such as finance, healthcare, insurance, and telecommunications, where efficiency and accuracy are paramount. The software excels in automating complex processes, reducing human error, and enhancing productivity.

One of the standout benefits of Blue Prism is its robust security framework, which ensures data integrity and compliance with regulatory standards. Its powerful features include intelligent automation capabilities, scalability, and seamless integration with existing systems. Users appreciate its user-friendly interface and the ability to create and manage digital workers without extensive programming knowledge.

Compared to similar products, Blue Prism is often praised for its reliability and enterprise-grade performance. Pricing details are typically customized based on specific business needs, so it's advisable to contact SelectHub for a tailored quote.

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$55 Monthly, Freemium
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Small
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Large
Windows
Mac
Linux
Android
Chromebook
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Linux
Android
Chromebook
Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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Product Insights

  • Improved Efficiency: Automate repetitive tasks to free up employee time for more strategic activities, reducing operational bottlenecks.
  • Enhanced Collaboration: Facilitate seamless communication and coordination among team members through integrated workflows and shared data.
  • Rapid Deployment: Deploy applications quickly with low-code development, allowing businesses to respond faster to market changes and opportunities.
  • Scalability: Easily scale processes and applications to accommodate business growth without significant additional investment in infrastructure.
  • Compliance and Governance: Ensure adherence to regulatory requirements with built-in compliance features and audit trails, reducing the risk of non-compliance penalties.
  • Data-Driven Decisions: Leverage real-time analytics and reporting to make informed decisions, improving overall business performance.
  • Customer Satisfaction: Enhance customer experiences by streamlining service delivery and reducing response times through automated processes.
  • Cost Reduction: Lower operational costs by minimizing manual interventions and optimizing resource allocation through intelligent automation.
  • Flexibility and Adaptability: Quickly adapt to changing business needs with customizable workflows and dynamic case management capabilities.
  • Integration Capabilities: Seamlessly integrate with existing systems and third-party applications, ensuring a unified and cohesive IT ecosystem.
  • Enhanced Security: Protect sensitive data with robust security features, including role-based access controls and encryption.
  • Employee Empowerment: Empower employees with user-friendly tools and interfaces, enabling them to manage tasks and processes more effectively.
  • Innovation Enablement: Foster innovation by providing a platform that supports rapid prototyping and iterative development of new solutions.
  • Reduced IT Burden: Minimize the workload on IT departments by enabling business users to create and manage applications with minimal technical expertise.
  • Consistent Quality: Ensure consistent process execution and quality outcomes through standardized workflows and automated quality checks.
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  • Increased Efficiency: Blue Prism automates repetitive tasks, allowing employees to focus on higher-value activities, thereby boosting overall productivity.
  • Cost Savings: By reducing the need for manual intervention, Blue Prism helps organizations cut down on labor costs and operational expenses.
  • Scalability: The software can easily scale up to handle increased workloads, making it suitable for businesses of all sizes and growth stages.
  • Accuracy and Consistency: Automation minimizes human errors, ensuring that tasks are performed with high precision and uniformity every time.
  • Compliance and Auditability: Blue Prism maintains detailed logs of all automated processes, aiding in regulatory compliance and simplifying audits.
  • Improved Customer Experience: Faster and more accurate processing of customer requests leads to higher satisfaction and loyalty.
  • Enhanced Security: The platform offers robust security features, including role-based access and data encryption, to protect sensitive information.
  • Rapid Deployment: Blue Prism can be quickly implemented and integrated with existing systems, reducing the time to value.
  • Flexibility: The software supports a wide range of applications and can be customized to meet specific business needs.
  • Employee Satisfaction: By automating mundane tasks, employees can engage in more meaningful work, leading to higher job satisfaction and retention.
  • Data-Driven Insights: Automation provides valuable data that can be analyzed to optimize processes and make informed business decisions.
  • Business Continuity: Automated processes ensure that critical operations continue uninterrupted, even during unforeseen disruptions.
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  • Low Code Development: Create engaging, collaborative business apps with low code development tools that require no coding experience and deploy on various channels. Run business on mobile, desktop or any digital platform with ease. Integrate and connect IoT devices to important business applications. 
    • Pre-Built UIs: Enhance customer experience with pre-built UIs. Connect enterprise data with pre-built connectors for RDBMS, Salesforce, and Microsoft without any coding. Break down data silos and view data in a single, personalized interface. Ensure that the important applications run with 0% downtime and Recovery Point Objective in one minute. 
    • Multi-Experience Development: Provide desktop experience on responsive web apps from any device. Boost wearable solution experience with push notifications and custom API integration. Get an uninterrupted workflow by working from one device and continuing on another. 
    • Work Offline: Start work offline and submit it once connected to the internet. Enrich user-specific interactions and boost custom AR/VR experience with integration. Enhance customer experience with virtual assistants, intelligent chatbots, and real-time interaction tools. 
    • Mobile Development: Create fast apps with reusable components and visual design tools that work on any device. Make changes in real-time. Build engaging mobile apps and add images, signatures, voice, pictures, or any other type of file using native device functionalities. 
    • Testing and Compliance: Ensure compliance with third-party audits and certifications. Get comprehensive static and dynamic security testing, penetration testing, and third-party validation. Adhere to AppConfig Community standards and guidelines. Provide secure mobile engagement with Access Department of Defense-approved programs. 
    • Data Integration: Minimize the possibility of errors with the testing capabilities of built-in integration and design tools. Store and reuse properties across integrations. Build custom error handling for each integration and boost integration with over 60+ built-in templates. Break down data silos and improve decision-making. Resolve queries faster with real-time interaction and secure data sync capabilities. 
  • Complete Automation: Create workflows with automation tools and add them to the applications using AI. Send emails and create databases without code. Design user interface, forms and dashboards and embed them into the apps. Bring all the data into a single, actionable platform and empower mobility with no extra development. Minimize technical debt with instant deployment and easy to configure APIs. 
    • Process Execution: Monitor and manage process execution or the status of the performance in real time. Make use of dynamic reporting to gain detailed insights into processes and tasks. Get work done quickly by assigning role-based tasks. Escalate tasks automatically or manually. Strengthen user collaboration with case management capabilities by providing users with access to data and get faster outcomes. 
    • Robotic Process Automation: Create bots with low code design tools and make them up and running with packaged libraries and credentials. Get faster time to value by deploying fully functional bots. Get end-to-end process control and monitor automation activities from request to completion. 
    • AI Recommendation: Boost automation with AI recommendation engine and process compatibility scores. Create unlimited bots and deploy in Windows and Linux for an optimized cost. Engage user experience by creating apps with automation. Manage exceptions and ad hoc capabilities dynamically. Put people in control of application development and data integration. 
    • Artificial Intelligence: Connect data to processes with low code tools and use machine integration to train models. Record data from structured and semi-structured documents and scale AI applications. Extract data from documents with intelligent document processing. Automate regular tasks and determine the next best step with AI. Manage case management by gaining recommendations and sentiment analysis in real time. 
    • Intelligent Document Processing: Auto classify and extract data with the AI without setting up and maintaining templates. Ensure improvement with AI learning from human behavior and patterns. Quickly adapt to document changes without affecting the workflow. Check whether or not the data in the document is compliant with the decision table. 
    • Case Management: Handle the unexpected with predictable, reliable processes. Gain full transparency into the process and solve adverse incidents with incident management. Make quick and well-informed decisions by accessing complete information on a single platform. Ensure immediate action against any problem with automated alerts, and tasks. Keep track of key performance indicators and metrics with real-time analytics and reporting. 
    • Decision Rules: Configure decision tables and create rules based on the open decision model and notation. Ensure that the results are unique by configuring a customized set of rules. Empower collaboration and scale with conditional settings. Check rules overlapping and gaps in real-time. Improve productivity, simplify workflow and manage document processing with robotic process automation.  

    Limitations

    At the time of this review, these are the limitations according to user feedback:

    •  Can’t customize set features. 
    •  Complex process models. 
    •  Poor scalability. 
    •  Basic monitoring capabilities. 
    •  Lack of documentation. 
    •  Costly for small and medium enterprises. 

    Suite Support

    mail_outlineEmail:[email protected].
    phonePhone:(703) 442-8844.
    schoolTraining:Access info on various system topics from the Resource Center and the Learn section.
    local_offerTickets:Submit tickets by opening a new case in the support section.

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  • Visual Process Designer: Blue Prism offers a drag-and-drop interface for designing automation workflows, making it accessible for users without extensive coding knowledge.
  • Object Studio: This feature allows users to create reusable objects that can interact with various applications, enhancing efficiency and consistency in automation tasks.
  • Control Room: Provides a centralized dashboard for monitoring and managing automated processes, ensuring real-time visibility and control over operations.
  • Scalability: Blue Prism supports enterprise-level scalability, allowing organizations to deploy thousands of robots across multiple environments seamlessly.
  • Security: Incorporates robust security measures, including role-based access control and data encryption, to protect sensitive information and ensure compliance.
  • Audit Logs: Maintains detailed logs of all actions performed by the robots, facilitating traceability and compliance with regulatory requirements.
  • Exception Handling: Features built-in mechanisms for managing exceptions and errors, ensuring that processes can handle unexpected situations gracefully.
  • Integration Capabilities: Supports integration with a wide range of applications and systems, including ERP, CRM, and legacy systems, through APIs and other connectors.
  • Multi-Environment Deployment: Allows for the deployment of automation processes across different environments, such as development, testing, and production, ensuring smooth transitions and minimal disruptions.
  • Analytics and Reporting: Provides comprehensive analytics and reporting tools to measure the performance and impact of automated processes, aiding in continuous improvement.
  • Cloud Compatibility: Blue Prism can be deployed on various cloud platforms, offering flexibility and scalability for organizations leveraging cloud infrastructure.
  • AI and Machine Learning Integration: Supports the integration of AI and machine learning models to enhance the capabilities of automation processes, enabling more intelligent decision-making.
  • Scheduler: Includes a built-in scheduler to automate the execution of processes at specified times, ensuring timely and efficient task completion.
  • Version Control: Offers version control features to manage changes and updates to automation processes, ensuring consistency and reliability.
  • Community and Support: Backed by a robust user community and extensive support resources, including documentation, forums, and training programs, to assist users in maximizing the software's potential.
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Product Ranking

#3

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Business Process Automation Software

#5

among all
Business Process Automation Software

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Analyst Rating Summary

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AI Capabilities
Collaboration
Integrations
Workflow Design and Management
Platform Capabilities
Security
Platform Capabilities
Workflow Design and Management
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AI Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Appian
Blue Prism
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AI Capabilities Business Process Automation Collaboration Platform Capabilities Workflow Design And Management 100 90 100 92 100 93 83 89 98 98 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 70 reviews
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84%
of users recommend this product

Appian has a 'great' User Satisfaction Rating of 84% when considering 70 user reviews from 1 recognized software review sites.

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4.2 (70)
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Synopsis of User Ratings and Reviews

Fast Development: Appian enables rapid building of applications, which allows businesses to implement solutions quickly.
User-Friendly Designs: The platform offers a drag-and-drop interface, simplifying the development process and making it easier for users to design and modify processes.
Seamless Integration: Appian can connect with various other systems, ensuring smooth data flow and preventing silos.
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Intuitive Design: Blue Prism's visual, drag-and-drop interface makes it easy for users to design and implement automations, even without extensive coding experience.
Enhanced Security: The platform prioritizes data security with features like role-based access controls and encryption, ensuring sensitive information is protected.
Scalability for Growth: Blue Prism can be easily scaled to handle increasing automation needs, making it suitable for both small businesses and large enterprises.
Improved Efficiency: By automating repetitive, rule-based tasks, Blue Prism frees up human employees to focus on more complex and value-adding activities.
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Cost: Appian can be expensive, potentially limiting its accessibility for smaller businesses or those with tighter budgets.
Dated Interface: Some users have reported that certain aspects of Appian's interface feel outdated, which could impact user experience and potentially slow down development.
Process Modeling Limitations: There are suggestions for improvement in Appian's process modeling tools, indicating potential limitations in its ability to visually represent and design complex workflows.
Integration Challenges: While Appian integrates with many systems, users have suggested that enhancing integration options with other systems could further improve its connectivity and data exchange capabilities.
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Training Time Investment: Getting a team up to speed on Blue Prism can be time-consuming due to the platform's complexity, potentially delaying automation implementation.
Upfront Costs: Licensing, infrastructure setup, and bot training can strain the budget, especially for smaller businesses looking for a quick ROI.
Maintenance Burden: Blue Prism's bots might require frequent tweaks and adjustments to handle application updates or process changes, adding to the workload of IT teams.
Occasional Application Hiccups: Some users have found it tricky to get Blue Prism to consistently interact with certain applications, especially those with complex user interfaces, potentially limiting automation scope.
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Is Appian the apple of most users' eyes when it comes to Business Process Management? Appian has garnered largely positive reviews from users over the past year, particularly for its intuitive low-code platform that facilitates rapid development and deployment of business process applications. Users rave about the platform's user-friendly interface, which empowers even those with minimal coding experience to build and customize workflows. This ease of use translates to a quicker time to market, a crucial factor in today's fast-paced business environment. Appian's robust process automation and workflow management features have also received high praise, with users highlighting their effectiveness in streamlining complex business operations. However, some users have pointed out areas where Appian could improve. For instance, a few users have commented that the interface appears somewhat dated compared to newer BPM solutions on the market. Additionally, while Appian offers data integration capabilities, some users feel that this aspect could be enhanced to provide more seamless connectivity with a wider range of third-party systems. Despite these minor drawbacks, Appian remains a powerful and versatile BPM solution. Overall, Appian is best suited for mid-sized to large enterprises grappling with intricate business processes that demand a high degree of customization. Its comprehensive features, combined with its flexible deployment options (both cloud-based and on-premises), make it a compelling choice for organizations seeking to optimize their operations and enhance efficiency. However, smaller businesses with simpler needs might find Appian's extensive customization options to be excessive and may be better served by more streamlined BPM solutions.

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Is Blue Prism the gold standard in the world of automation, or is it just a blurry mirage? User reviews from the past year paint a mixed picture of this popular Robotic Process Automation (RPA) software. Blue Prism is celebrated for its robust security features and comprehensive audit trails, which are essential for maintaining compliance in today's heavily regulated business landscape. Its intuitive graphic interface makes it surprisingly user-friendly, even for those new to the world of RPA. Furthermore, its scalability makes it a viable option for both small businesses dipping their toes into automation and large enterprises looking to streamline complex workflows. However, some users have voiced concerns about Blue Prism's initial implementation costs, which can be prohibitive for organizations with limited budgets. The platform's reliance on technical expertise can also pose a challenge, often necessitating the need for specialized training or the hiring of experienced RPA developers. While generally praised for its reliability, some users have reported occasional scheduling bugs that can disrupt automated processes. These bugs, while not overly common, highlight the need for robust error handling and monitoring mechanisms. Blue Prism's strengths in security, user-friendliness, and scalability, coupled with its weaknesses in cost and occasional technical hiccups, make it a good fit for medium to large-scale organizations with the resources to invest in its implementation and ongoing maintenance. Smaller businesses with limited budgets and technical expertise may find more cost-effective and user-friendly solutions on the market. However, for those who can afford it, Blue Prism offers a powerful and reliable platform for automating a wide range of business processes.

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