Appian vs Bizagi

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Our analysts compared Appian vs Bizagi based on data from our 400+ point analysis of Business Process Automation Software, user reviews and our own crowdsourced data from our free software selection platform.

Appian Software Tool

Product Basics

Appian is a low-code automation platform combined with full-stack automation capabilities to build apps and speed up the workflow. It maximizes resources by bringing together people, technology and data in one workflow. Designed for businesses of all sizes, it automates complicated procedures and creates custom programs on any device. Along with low code development, it offers digital process automation, intelligent business process management, and dynamic case management.
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Bizagi is a low code automation platform that empowers collaboration between people, programs, robots and information with its intelligent process automation. It comes with a pre-built automation tool that manages processes like onboarding, leave requests, accounts payable and recruitment. It’s formed of three complementary products — Modeler, Studio and Engine. Modelere creates, documents and stimulates processes using notation standards. Studio enables organizations to build and automate processes and workflow. Engine executes processes. Asa cloud-based system, models are accessible from anywhere, anytime.
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$55 Monthly, Freemium
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Tailored to your specific needs
$1,990/User, Annually
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Tailored to your specific needs
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Chromebook
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Linux
Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Improved Efficiency: Automate repetitive tasks to free up employee time for more strategic activities, reducing operational bottlenecks.
  • Enhanced Collaboration: Facilitate seamless communication and coordination among team members through integrated workflows and shared data.
  • Rapid Deployment: Deploy applications quickly with low-code development, allowing businesses to respond faster to market changes and opportunities.
  • Scalability: Easily scale processes and applications to accommodate business growth without significant additional investment in infrastructure.
  • Compliance and Governance: Ensure adherence to regulatory requirements with built-in compliance features and audit trails, reducing the risk of non-compliance penalties.
  • Data-Driven Decisions: Leverage real-time analytics and reporting to make informed decisions, improving overall business performance.
  • Customer Satisfaction: Enhance customer experiences by streamlining service delivery and reducing response times through automated processes.
  • Cost Reduction: Lower operational costs by minimizing manual interventions and optimizing resource allocation through intelligent automation.
  • Flexibility and Adaptability: Quickly adapt to changing business needs with customizable workflows and dynamic case management capabilities.
  • Integration Capabilities: Seamlessly integrate with existing systems and third-party applications, ensuring a unified and cohesive IT ecosystem.
  • Enhanced Security: Protect sensitive data with robust security features, including role-based access controls and encryption.
  • Employee Empowerment: Empower employees with user-friendly tools and interfaces, enabling them to manage tasks and processes more effectively.
  • Innovation Enablement: Foster innovation by providing a platform that supports rapid prototyping and iterative development of new solutions.
  • Reduced IT Burden: Minimize the workload on IT departments by enabling business users to create and manage applications with minimal technical expertise.
  • Consistent Quality: Ensure consistent process execution and quality outcomes through standardized workflows and automated quality checks.
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  • Increased Efficiency:  Identify and resolve bottlenecks by gaining a better understanding of the business processes. Boost operational efficiency by determining which tasks would most benefit from automation. 
  • Better Compliance: Identify non-compliance and prevent the possibility of fines with predetermined business process rules. Ensure that the payments are made on time and within the standard regulation deadlines. 
  • Enhanced Collaboration: Ensure there is effective collaboration between the business and IT. Provide access to employees of the information and deploy applications at a faster rate. 
  • Minimized Risk: Minimize the possibility of error and gain visibility and control over processes with the standardization. With role-based access features, take control of who views and edits the information and prevent security issues. 
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  • Low Code Development: Create engaging, collaborative business apps with low code development tools that require no coding experience and deploy on various channels. Run business on mobile, desktop or any digital platform with ease. Integrate and connect IoT devices to important business applications. 
    • Pre-Built UIs: Enhance customer experience with pre-built UIs. Connect enterprise data with pre-built connectors for RDBMS, Salesforce, and Microsoft without any coding. Break down data silos and view data in a single, personalized interface. Ensure that the important applications run with 0% downtime and Recovery Point Objective in one minute. 
    • Multi-Experience Development: Provide desktop experience on responsive web apps from any device. Boost wearable solution experience with push notifications and custom API integration. Get an uninterrupted workflow by working from one device and continuing on another. 
    • Work Offline: Start work offline and submit it once connected to the internet. Enrich user-specific interactions and boost custom AR/VR experience with integration. Enhance customer experience with virtual assistants, intelligent chatbots, and real-time interaction tools. 
    • Mobile Development: Create fast apps with reusable components and visual design tools that work on any device. Make changes in real-time. Build engaging mobile apps and add images, signatures, voice, pictures, or any other type of file using native device functionalities. 
    • Testing and Compliance: Ensure compliance with third-party audits and certifications. Get comprehensive static and dynamic security testing, penetration testing, and third-party validation. Adhere to AppConfig Community standards and guidelines. Provide secure mobile engagement with Access Department of Defense-approved programs. 
    • Data Integration: Minimize the possibility of errors with the testing capabilities of built-in integration and design tools. Store and reuse properties across integrations. Build custom error handling for each integration and boost integration with over 60+ built-in templates. Break down data silos and improve decision-making. Resolve queries faster with real-time interaction and secure data sync capabilities. 
  • Complete Automation: Create workflows with automation tools and add them to the applications using AI. Send emails and create databases without code. Design user interface, forms and dashboards and embed them into the apps. Bring all the data into a single, actionable platform and empower mobility with no extra development. Minimize technical debt with instant deployment and easy to configure APIs. 
    • Process Execution: Monitor and manage process execution or the status of the performance in real time. Make use of dynamic reporting to gain detailed insights into processes and tasks. Get work done quickly by assigning role-based tasks. Escalate tasks automatically or manually. Strengthen user collaboration with case management capabilities by providing users with access to data and get faster outcomes. 
    • Robotic Process Automation: Create bots with low code design tools and make them up and running with packaged libraries and credentials. Get faster time to value by deploying fully functional bots. Get end-to-end process control and monitor automation activities from request to completion. 
    • AI Recommendation: Boost automation with AI recommendation engine and process compatibility scores. Create unlimited bots and deploy in Windows and Linux for an optimized cost. Engage user experience by creating apps with automation. Manage exceptions and ad hoc capabilities dynamically. Put people in control of application development and data integration. 
    • Artificial Intelligence: Connect data to processes with low code tools and use machine integration to train models. Record data from structured and semi-structured documents and scale AI applications. Extract data from documents with intelligent document processing. Automate regular tasks and determine the next best step with AI. Manage case management by gaining recommendations and sentiment analysis in real time. 
    • Intelligent Document Processing: Auto classify and extract data with the AI without setting up and maintaining templates. Ensure improvement with AI learning from human behavior and patterns. Quickly adapt to document changes without affecting the workflow. Check whether or not the data in the document is compliant with the decision table. 
    • Case Management: Handle the unexpected with predictable, reliable processes. Gain full transparency into the process and solve adverse incidents with incident management. Make quick and well-informed decisions by accessing complete information on a single platform. Ensure immediate action against any problem with automated alerts, and tasks. Keep track of key performance indicators and metrics with real-time analytics and reporting. 
    • Decision Rules: Configure decision tables and create rules based on the open decision model and notation. Ensure that the results are unique by configuring a customized set of rules. Empower collaboration and scale with conditional settings. Check rules overlapping and gaps in real-time. Improve productivity, simplify workflow and manage document processing with robotic process automation.  

    Limitations

    At the time of this review, these are the limitations according to user feedback:

    •  Can’t customize set features. 
    •  Complex process models. 
    •  Poor scalability. 
    •  Basic monitoring capabilities. 
    •  Lack of documentation. 
    •  Costly for small and medium enterprises. 

    Suite Support

    mail_outlineEmail:[email protected].
    phonePhone:(703) 442-8844.
    schoolTraining:Access info on various system topics from the Resource Center and the Learn section.
    local_offerTickets:Submit tickets by opening a new case in the support section.

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  • Low Code Development: Automate and process applications from any web browser using Live Processes or any device. Automatically publish the process to the required departments with one-click deployment. Manage multiple activities directly from Work Portal with the plans feature. Connect with enterprise systems using ready-to-use connectors. Develop applications without coding specialists or an IT team at a faster rate and significantly lower costs. 
  • Intelligent Process Automation: Ensure efficiency by processing significant amounts of data in a shorter time frame, reducing overall operational costs. With staff spending less time on tedious work, they can concentrate on core business objectives, and the tasks that matter and affect the bottom line. Make sure that data processing and storage maintenance comply with the regulatory standards. 
  • Digital Process Automation: Provide personalized customer experience by accessing data that gives context to the customers. Collaborate business and IT teams effectively on a single platform. Prevent risks and ensure that privacy is protected with enhanced connectivity. 
  • Robotic Process Automation: Eliminate the possibility of human error by instructing native bots to complete the tasks. Orchestrate information to the bots by providing logic to the unstructured data. Determine new areas which could benefit from bots by mapping. 
  • SAP Integration: Request advanced business application programming function by integrating with SAP. Access the SAP system through HTTPS or HTTP using standardized communication protocols. Manage all accounts, managed services and functions from a centralized repository. Keep track of the status and manage SAP through Cockpit. Customize the actions in the project without affecting the SAP system. 
  • Process Automation: Boost efficiency by minimizing manual effort and reducing operational costs with dynamic automation. Enable faster deployment by making processes the common language and meet the businesses’ requirements. Maintain a competitive edge by promptly responding to changes in the market. Check on the business performance with real-time and historical reports. Become cloud-native and enhance scalability depending on the business needs. Gain a centralized view of the data by integrating different business systems.  
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Product Ranking

#3

among all
Business Process Automation Software

#6

among all
Business Process Automation Software

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Analyst Rating Summary

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AI Capabilities
Collaboration
Integrations
Workflow Design and Management
Platform Capabilities
AI Capabilities
Business Process Automation
Collaboration
Integrations
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Appian
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AI Capabilities Business Process Automation Collaboration Platform Capabilities Workflow Design And Management 100 90 100 92 100 100 100 100 100 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 70 reviews
Great User Sentiment 240 reviews
84%
of users recommend this product

Appian has a 'great' User Satisfaction Rating of 84% when considering 70 user reviews from 1 recognized software review sites.

88%
of users recommend this product

Bizagi has a 'great' User Satisfaction Rating of 88% when considering 240 user reviews from 2 recognized software review sites.

n/a
4.41 (120)
4.2 (70)
4.4 (120)

Awards

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SelectHub research analysts have evaluated Bizagi and concluded it deserves the award for the Best Overall Business Process Automation Software available today.

Analysts' Pick Award

Synopsis of User Ratings and Reviews

Fast Development: Appian enables rapid building of applications, which allows businesses to implement solutions quickly.
User-Friendly Designs: The platform offers a drag-and-drop interface, simplifying the development process and making it easier for users to design and modify processes.
Seamless Integration: Appian can connect with various other systems, ensuring smooth data flow and preventing silos.
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Process Modeling Simplicity: Bizagi's intuitive drag-and-drop interface simplifies process modeling, allowing users to quickly create and modify workflows without technical expertise.
Robust Collaboration Features: Real-time collaboration capabilities enable multiple stakeholders to work on processes simultaneously, ensuring alignment and reducing bottlenecks.
Comprehensive Reporting and Analytics: Advanced reporting tools provide deep insights into process performance, allowing users to identify bottlenecks, optimize workflows, and make data-driven decisions.
Seamless Integration: Bizagi seamlessly integrates with existing systems and applications, streamlining data exchange and eliminating manual data entry.
Low-Code/No-Code Approach: Bizagi's low-code/no-code platform empowers business users to create and manage processes without relying heavily on IT support.
Mobile-Friendly Interface: Bizagi's mobile app allows users to access and manage processes on the go, ensuring business continuity and remote collaboration.
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Cost: Appian can be expensive, potentially limiting its accessibility for smaller businesses or those with tighter budgets.
Dated Interface: Some users have reported that certain aspects of Appian's interface feel outdated, which could impact user experience and potentially slow down development.
Process Modeling Limitations: There are suggestions for improvement in Appian's process modeling tools, indicating potential limitations in its ability to visually represent and design complex workflows.
Integration Challenges: While Appian integrates with many systems, users have suggested that enhancing integration options with other systems could further improve its connectivity and data exchange capabilities.
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Limited Customizability: While Bizagi provides pre-built templates, some users find it challenging to tailor processes to their specific requirements, leading to frustrations and potential compatibility issues.
Steep Learning Curve: The complexity of Bizagi's features can create a steep learning curve for new users, especially those unfamiliar with BPM concepts or the software's unique interface.
Performance Issues: Users have reported occasional performance bottlenecks, particularly when dealing with large or complex process models, impacting the overall efficiency of the tool.
Limited Integration Options: While Bizagi offers some integration capabilities, users have expressed concerns about its compatibility with certain third-party systems and applications, limiting the seamless flow of data and automation.
Costly Licensing: Bizagi's pricing model can be perceived as expensive compared to other BPM software tools, potentially deterring organizations with limited budgets or those seeking a cost-effective solution.
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Is Appian the apple of most users' eyes when it comes to Business Process Management? Appian has garnered largely positive reviews from users over the past year, particularly for its intuitive low-code platform that facilitates rapid development and deployment of business process applications. Users rave about the platform's user-friendly interface, which empowers even those with minimal coding experience to build and customize workflows. This ease of use translates to a quicker time to market, a crucial factor in today's fast-paced business environment. Appian's robust process automation and workflow management features have also received high praise, with users highlighting their effectiveness in streamlining complex business operations. However, some users have pointed out areas where Appian could improve. For instance, a few users have commented that the interface appears somewhat dated compared to newer BPM solutions on the market. Additionally, while Appian offers data integration capabilities, some users feel that this aspect could be enhanced to provide more seamless connectivity with a wider range of third-party systems. Despite these minor drawbacks, Appian remains a powerful and versatile BPM solution. Overall, Appian is best suited for mid-sized to large enterprises grappling with intricate business processes that demand a high degree of customization. Its comprehensive features, combined with its flexible deployment options (both cloud-based and on-premises), make it a compelling choice for organizations seeking to optimize their operations and enhance efficiency. However, smaller businesses with simpler needs might find Appian's extensive customization options to be excessive and may be better served by more streamlined BPM solutions.

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Bizagi is praised for its user-friendly interface, robust modeling capabilities, and seamless integration with various systems. Users highlight its ease of use, enabling business analysts and developers to collaborate effectively. Bizagi's comprehensive feature set, including process mapping, simulation, and automation, empowers organizations to streamline their processes and enhance efficiency. In comparison to competitors like IBM BPM and Oracle BPM, users appreciate Bizagi's affordability and flexibility. Its cloud-based architecture provides scalability and accessibility, while its open-source nature allows for customization. Bizagi's differentiating factor lies in its low-code approach, which simplifies process modeling and reduces development time. This makes it an ideal choice for organizations seeking a cost-effective and agile BPM solution. Bizagi is best suited for organizations seeking to improve operational efficiency, reduce costs, and enhance collaboration. Its intuitive interface and powerful features empower businesses to optimize their processes, making it a valuable tool for organizations of all sizes.

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