Our analysts compared Nextiva vs 3CX based on data from our 400+ point analysis of Business Phone Systems, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Business Phone Systems
Nextiva has a 'great' User Satisfaction Rating of 89% when considering 794 user reviews from 4 recognized software review sites.
3CX has a 'great' User Satisfaction Rating of 89% when considering 613 user reviews from 4 recognized software review sites.
SelectHub research analysts have evaluated Nextiva and concluded it earns best-in-class honors for Calling features, Phone system and Voice intelligence & analytics.
SelectHub research analysts have evaluated 3CX and concluded it earns best-in-class honors for Calling features.
Nextiva is a cloud-based platform that helps businesses communicate better with their clients. It offers SMS, chat, voice, video and surveys. The platform allows companies to provide improved customer service experiences. Users unanimously appreciate its usability. The customer support team is forthcoming and helpful according to most. Internet dependability is a major drawback witnessed by users. A huge chunk of users also complain about wait times. In short, organizations of any size looking for software that provides excellent phone services and affordable prices can give this a try.
3CX, a business phone software, has received positive user reviews over the past year. Users praise its ease of use, feature-richness, and cost-effectiveness. Compared to similar products, 3CX stands out for its intuitive interface, which makes it easy for users to set up and manage their phone systems. Additionally, 3CX offers a wide range of features, including call recording, voicemail, and video conferencing, which are essential for businesses of all sizes. One of the key differentiating factors of 3CX is its open-source nature. This allows businesses to customize the software to meet their specific needs. For example, businesses can integrate 3CX with their CRM or ERP systems to streamline their workflows. Another important factor is 3CX's affordability. Compared to proprietary solutions, 3CX offers a more cost-effective option without compromising on features or quality. Overall, 3CX is a well-rounded business phone software that is suitable for businesses of all sizes. Its ease of use, feature-richness, and affordability make it a great choice for businesses looking to improve their communications.
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