Top MightyCall Alternatives & Competitors For 2024

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Looking for alternatives to MightyCall? Many users crave user-friendly and feature-rich solutions for tasks like , , and . Leveraging crowdsourced data from over 1,000 real Business Phone Systems selection projects based on 400+ capabilities, we present a comparison of MightyCall to leading industry alternatives like net2phone, Twilio, Google Meet, and Aircall.

MightyCall Software Tool
net2phone Software Tool
Google Meet Software Tool
Aircall Software Tool

Product Basics

MightyCall is a VoIP and PBX services provider for small businesses built from the ground up to integrate with CRM systems. Available on browser, desktop and mobile, it enables seamless call flows with custom greeting, auto-attendant, interactive voice response, call forwarding, call recording, unlimited text messaging and call back requests. With unlimited user extensions at no extra cost, businesses can ensure that customer calls are routed to the appropriate departments in no time. Team members can configure availability status to indicate time off and set up call routing to stay connected after business hours if necessary. Team managers can access performance reports on all calls, voicemails, average speed of response and more from the admin dashboard.

It connects customers to the agent of their choice by offering name input and dialing through IVR. It transcribes voicemails to text and sends them to the agents’ emails, with links to the voicemail recordings. It screens calls through caller ID, with the option to add unwanted phone numbers to a blacklist. In addition to five toll-free numbers per account, local numbers and vanity numbers are also available. It integrates with Whatsapp Business, Facebook and Twitter. Through Zapier, it connects to CRM, Slack, Google Sheets and Gmail. The vendor offers a seven-day free trial.
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Net2Phone is a business phone and PBX system that enables unified communications for enterprises. Based in the cloud, it provides unlimited calling, instant messaging, call parking, ring groups, advanced call routing and much more. Its offering for video conferencing, Huddle, empowers users to create fully secure, password-protected meetings with easy guest access. Integrating with Google Calendar and Microsoft Outlook, Huddle is available in more than 30 languages. Team members can share screens, dial in, have public and private chats, raise their hands and share Youtube videos in conferences.

It integrates with Salesforce, Slack and Zoho CRM, enabling seamless click-to-call action and running call activity reports from within the application for greater insight. Connecting to Microsoft Teams, it provides direct routing, call recording, WebRTC calling and phone service backup. Five9 Cloud Contact Center improves customer support and outreach while maximizing efficiency through call trend analysis and performance management. It provides unlimited calling to more than 40 countries. U.S.-based support is available 24/7.
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Twilio is a cloud communication platform as a service provider that enables businesses to embed phone, VoIP and messaging into web, desktop and mobile applications through web service APIs. Developers can design more efficient self-service call flows and trigger custom business processes through its low-code builder, Studio. Teams can make and receive phone calls, send and receive text messages and communicate in other ways. Developers can build new apps with a wide range of existing global cellular networks and enhance audio conferencing infrastructure through its Voice API. It helps augment existing contact centers with voice, SMS, IVR and a chatbot and integrates with Whatsapp, Facebook Messenger and Webchat.

Omnichannel customer service ensures sustained engagement through click-to-dial, automated text notifications, intelligent routing and callback service during peak hours. It blocks unlawful robocalls and ensures increased call answer rates through call trust indicators. It empowers businesses to create video apps and embed videos through dedicated SDKs for Android, iOS and JavaScript.
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Google Meet is a leading audio and video conferencing solution that allows Google account holders to create instant and scheduled meetings. Participants can join meetings through a web browser or a mobile device, or dial-in with password-protected numbers, with the free version allowing up to 100 attendees for up to 60 minutes. In addition to chatting, participants can share specific tabs or their whole screen in real time to collaborate with others. It provides call encryption and enhanced audio quality through noise cancelling filters. Google Workspace subscribers can hold longer meetings with more participants, raise their hands, conduct polls and Q&A sessions and record meetings which are stored by default on Google Drive.

It integrates seamlessly with other Google offerings — Calendar, Gmail and Contacts — to enable one-click meetings. Participants from third-party video conferencing systems like Cisco, Polycom, Lifesize, Sony, and Microsoft Skype for Business can join Google Meet calls through the Pexip Infinity gateway.
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Aircall is a cloud-based professional phone system that streamlines customer support and sales engagement. It integrates with CRM and helpdesks. It offers a power dialer, call routing, ring groups, call queuing and live feeds. The software is best suited for modern small and medium-sized businesses, especially those that have call centers.e dashboard to control team activity, coach agents and listen to live calls. Create inbound and outbound call centers. It can integrate with Zendesk, Salesforce and Hubspot.
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$15
$18.98
$150
$6
$1,080
Per User, Monthly
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Product Assistance

Documentation
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Live Online
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Webinars
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24/7 Live Support
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Product Ranking

#33

among all
Business Phone Systems

#39

among all
Business Phone Systems

#9

among all
Business Phone Systems

#2

among all
Business Phone Systems

#31

among all
Business Phone Systems

Find out who the leaders are

User Sentiment Summary

Good User Sentiment 207 reviews
Great User Sentiment 28 reviews
Excellent User Sentiment 630 reviews
Great User Sentiment 27162 reviews
Great User Sentiment 892 reviews
77%
of users recommend this product

MightyCall has a 'good' User Satisfaction Rating of 77% when considering 207 user reviews from 4 recognized software review sites.

84%
of users recommend this product

net2phone has a 'great' User Satisfaction Rating of 84% when considering 28 user reviews from 4 recognized software review sites.

90%
of users recommend this product

Twilio has a 'excellent' User Satisfaction Rating of 90% when considering 630 user reviews from 4 recognized software review sites.

89%
of users recommend this product

Google Meet has a 'great' User Satisfaction Rating of 89% when considering 27162 user reviews from 5 recognized software review sites.

86%
of users recommend this product

Aircall has a 'great' User Satisfaction Rating of 86% when considering 892 user reviews from 5 recognized software review sites.

4.5 (14)
n/a
4.2 (15)
n/a
5.0 (16)
4.1 (19)
4.1 (7)
4.5 (333)
4.4 (5680)
4.3 (375)
3.81 (92)
4.24 (14)
n/a
4.46 (11001)
4.3 (315)
3.7 (82)
4.0 (1)
4.6 (241)
4.5 (10306)
4.2 (182)
n/a
n/a
n/a
4.5 (144)
n/a
n/a
4.3 (6)
4.3 (41)
4.1 (31)
3.8 (4)

Awards

No awards.
No awards.
User Favorite Award
No awards.
No awards.

Synopsis of User Ratings and Reviews

Simple Setup: MightyCall is known for its straightforward setup process, allowing users to get started quickly without needing extensive technical expertise.
Mobile App: The MightyCall mobile app receives positive feedback for its user-friendly interface and comprehensive features, enabling users to manage calls, texts, and voicemails conveniently from their smartphones.
Integrations: MightyCall offers integrations with popular CRM and business tools, such as HubSpot and Salesforce, which can streamline workflows and enhance productivity for businesses.
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Feature-Rich: Users frequently mention the extensive features offered by net2phone, including call recording, voicemail to email, and virtual fax. The platform also provides advanced call routing options and integrations with popular CRM systems.
Cost-Effective: net2phone's pricing structure is often praised for its affordability, especially for small and medium-sized businesses. The company offers various plans with predictable monthly costs, eliminating surprise fees.
Scalability: Businesses appreciate the ability to easily scale their phone system as their needs evolve. net2phone allows users to add or remove lines and features without significant hardware investments or complex configurations.
Mobile App: The net2phone mobile app receives positive feedback for its user-friendly interface and functionality. It enables users to make and receive calls, manage voicemail, and access other features from their smartphones.
Customer Support: Users generally report satisfaction with net2phone's customer support, citing responsiveness and helpfulness in resolving issues.
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Easy Setup: Twilio's user-friendly interface and comprehensive documentation make it easy for users to set up and configure their phone systems without requiring extensive technical expertise.
Scalability: Twilio's cloud-based platform allows businesses to easily scale their phone systems up or down as needed, accommodating growth and changing communication requirements.
Global Reach: With its extensive global infrastructure, Twilio enables businesses to establish a local presence in various countries and regions, facilitating international communication and expansion.
Integrations: Twilio integrates seamlessly with numerous business applications and CRM systems, streamlining workflows and enhancing productivity.
Customization: Twilio provides a wide range of APIs and tools that allow businesses to customize their phone systems to meet their specific needs and preferences.
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Seamless Integration with Google Workspace: Google Meet is tightly integrated with Google Calendar and Gmail, making scheduling and joining meetings effortless. This integration streamlines workflows and enhances productivity for businesses that rely on Google Workspace.
High-Quality Video and Audio: Google Meet delivers reliable video and audio quality, ensuring clear and uninterrupted communication during virtual meetings. This is crucial for maintaining professionalism and engagement in business settings.
Robust Security Features: Google Meet prioritizes security with features like data encryption and meeting access controls. These measures protect sensitive business information and ensure the privacy of virtual meetings.
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Simple Setup: Users find the setup process to be straightforward and intuitive, allowing them to get started quickly without extensive technical knowledge.
Integrations: The platform offers a wide range of integrations with popular CRM and helpdesk tools, enabling seamless data synchronization and workflow automation.
Call Routing: Aircall provides advanced call routing features, allowing businesses to efficiently direct calls to the right agents or departments based on predefined rules and criteria.
Analytics and Reporting: The platform offers comprehensive analytics and reporting tools, providing insights into call volume, agent performance, and other key metrics to help businesses make data-driven decisions.
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Limited Integrations: MightyCall's integrations with popular CRM and helpdesk platforms are limited, potentially hindering workflow efficiency for businesses reliant on such tools.
Mobile App Issues: Users have reported occasional problems with the MightyCall mobile app, including call quality issues and dropped calls, which can impact communication reliability.
Customer Support Challenges: Some users have expressed concerns about the responsiveness and effectiveness of MightyCall's customer support, particularly regarding timely issue resolution.
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Call Quality Issues: Several users have reported problems with dropped calls, static, and poor audio quality, particularly in areas with less-than-ideal network coverage. This can be disruptive to business communications and lead to frustration for both employees and clients.
Customer Service Challenges: Getting timely and effective support from net2phone's customer service team has been a recurring concern among users. Lengthy wait times and difficulty reaching knowledgeable representatives can exacerbate technical issues and hinder problem resolution.
Limited Feature Set: Compared to some competitors, net2phone's features might not be as extensive, potentially lacking certain advanced functionalities that businesses with complex communication needs may require. This could limit flexibility and hinder efficiency for certain users.
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Pricing Structure: Twilio's pay-as-you-go pricing can lead to unpredictable costs, especially for businesses with fluctuating call volumes or those that use premium features like call recording or transcription. The lack of bundled plans may also make it difficult to budget for communication expenses effectively.
Customer Support: Obtaining timely and effective support can be challenging, particularly for users on the free tier or those with less complex issues. The support structure often relies on community forums and documentation, which may not provide immediate solutions for urgent problems.
Learning Curve: Integrating Twilio's APIs and configuring its services can require a significant investment of time and technical expertise. This can be a barrier for businesses without dedicated development resources or those seeking a more out-of-the-box solution.
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Limited Functionality for Phone Calls: Google Meet's primary function is video conferencing, so its features for phone calls are limited. Users have expressed frustration with the lack of call recording, voicemail transcription, and other essential phone features.
Integrations and Compatibility: Integrating Google Meet with non-Google applications and CRMs can be challenging, limiting its compatibility with existing business workflows. This can hinder productivity and create additional steps for users.
Call Quality Issues: Users have reported experiencing dropped calls, audio lag, and poor video quality, particularly in areas with unstable internet connections. These issues can disrupt important business conversations and create a negative impression.
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Call Quality Issues: Several users have reported experiencing dropped calls, poor audio quality, and latency issues, particularly when using the mobile app or during international calls.
Limited Integrations: While Aircall offers integrations with popular CRM and helpdesk platforms, some users find the selection to be limited compared to competitors, especially for industry-specific software.
Pricing Structure: Aircall's pricing can be complex and expensive, especially for larger teams or businesses with high call volumes. The per-user pricing model may not be suitable for all organizations.
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MightyCall has been making waves in the business phone software scene, but is it all it's cracked up to be? Let's dive into what users have been saying over the past year. MightyCall users rave about its user-friendly interface and straightforward setup, making it a breeze for even the least tech-savvy folks to get up and running. The mobile app is a major hit, allowing users to stay connected and manage calls on the go. Plus, MightyCall's competitive pricing and flexible plans make it a budget-friendly option for small businesses and startups. However, some users have noted that customer support can be a bit slow at times, and the call quality isn't always crystal clear. But what truly sets MightyCall apart is its focus on small business needs. Features like auto-attendants, call recording, and voicemail transcription give small businesses a professional edge without breaking the bank. Plus, integrations with popular CRM and helpdesk software make it a seamless addition to any existing workflow. So, who is MightyCall perfect for? If you're a small business or solopreneur looking for an affordable, easy-to-use phone system with essential features, MightyCall might just be your knight in shining armor. However, if top-notch customer support and flawless call quality are your top priorities, you might want to explore other options. Remember, the world of business communication is constantly evolving, so it's always a good idea to check for the latest updates and user reviews before making a decision.

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Users rave about its affordability and scalability, making it a winner for growing companies. The platform boasts a comprehensive suite of features, including call forwarding, voicemail, call recording, video conferencing, and a company directory, all accessible through an intuitive portal. Plus, net2phone plays well with others, integrating seamlessly with popular CRM and helpdesk software. Some users, however, have reported occasional reliability hiccups and bumps in the customer service road. So, who's dialing in the right number with net2phone? It's a perfect fit for small to medium-sized businesses seeking a cost-effective, feature-rich, and scalable phone system without the hassle of managing hardware. If your business values flexibility and remote work capabilities, net2phone's cloud-based approach is a major plus. However, if rock-solid reliability and top-tier customer support are your top priorities, you might want to explore other options or carefully evaluate net2phone's service level agreements and support plans.

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Twilio has earned a reputation as a leading cloud communications platform, empowering businesses to build, scale, and operate customized communication solutions. Its flexible platform, powerful tools, and global infrastructure make it easy for businesses to create solutions that meet their unique needs and help them connect with customers in a meaningful way. Users appreciate Twilio's ease of use, scalability, and flexibility, making it a solid choice for businesses of all sizes that need a cloud-based communications platform. It offers a variety of features that can help businesses improve their communication with customers, such as call routing, voicemail, and analytics. The platform's ability to integrate with various channels like WhatsApp, Facebook Messenger, and Webchat ensures sustained engagement through features like click-to-dial, automated text notifications, intelligent routing, and callback service during peak hours. However, some users have expressed concerns about Twilio's customer support and its complex pricing structure. The pay-as-you-go fees can be more expensive compared to other CPaaS platforms, especially for businesses with high-volume communication needs. Despite these drawbacks, Twilio remains a popular choice due to its comprehensive features and ability to adapt to evolving business requirements. Its low-code builder, Studio, allows developers to design efficient self-service call flows and trigger custom business processes, while its Voice API enhances audio conferencing infrastructure. Twilio is particularly well-suited for businesses seeking a customizable and scalable communication solution that can integrate with existing applications and workflows. Its ability to handle various communication channels and provide detailed analytics makes it a valuable tool for businesses looking to enhance customer engagement and streamline communication processes.

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Google Meet seems to be a crowd-pleaser, especially for folks already plugged into the Google ecosystem. Users rave about its seamless integration with other Google Workspace tools like Docs, Sheets, and Calendar, making it a breeze to schedule meetings, share documents, and collaborate in real-time. The interface is clean and intuitive, even for non-techies, which is a major plus. Google Meet also gets kudos for its top-notch video and audio quality, ensuring smooth and clear communication. Plus, it doesn't hurt that it's included with Google Workspace, making it a cost-effective option for businesses. However, no software is perfect. Some users find Google Meet's feature set a bit basic compared to rivals like Zoom or Microsoft Teams. For instance, it lacks some advanced features like breakout rooms and virtual backgrounds, which can be bummers for larger meetings or those who want to spice things up. Additionally, while Google Meet's security is generally solid, some users have raised concerns about data privacy, especially in light of Google's data collection practices. So, if you're super privacy-conscious, you might want to think twice. All in all, Google Meet is a reliable and user-friendly video conferencing tool that's perfect for businesses and individuals who value simplicity and integration with Google Workspace. It's a solid choice for everyday meetings, but if you need bells and whistles or have strict privacy concerns, you might want to explore other options. Just remember, the tech landscape changes quickly, so it's always a good idea to check for the latest updates and features before making a decision.

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Aircall is a cloud-based call center and phone system that's a great fit for businesses of all sizes, but it really shines for small businesses and startups. It's known for being super easy to use and having a price tag that won't break the bank. Aircall comes packed with features like Interactive Voice Response (IVR) and automated call routing, which basically means you can set things up so your customers get to the right person or department without any hassle. Plus, the audio quality is top-notch, so you can ditch those frustrating dropped calls and muffled conversations. Aircall also plays nice with other popular platforms like CRM and helpdesk software, making it a breeze to integrate into your existing workflow. Now, no software is perfect, and Aircall does have a few drawbacks. Some users have mentioned that it's missing a couple of bells and whistles, like call recording. And while Aircall is generally affordable, the cost can add up if your business makes a ton of calls or needs a bunch of fancy features. But overall, Aircall is a solid choice if you're looking for a reliable and user-friendly phone system that won't cost you an arm and a leg. It's perfect for businesses that want to up their customer service game and streamline their operations without getting bogged down in complicated tech stuff. So, if you're ready to take your business calls to new heights, give Aircall a try!

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Zoom

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