Highfive vs Lingo Communications

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Our analysts compared Highfive vs Lingo Communications based on data from our 400+ point analysis of Business Phone Systems, user reviews and our own crowdsourced data from our free software selection platform.

Highfive Software Tool
Lingo Communications Software Tool

Product Basics

Highfive is a cloud-based solution that simplifies business collaboration. It offers audio and video conferencing, screen sharing and web conferencing. It helps companies carry out meetings effectively and is accessible via laptops, tablets and other devices. Enables automatic updating, eliminating the need to worry about getting outdated. It’s easy to use, configure and affordable for any business size.
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Lingo Communications offers a comprehensive suite of telecommunications and cloud business phone solutions designed to streamline communication tasks for businesses. Their software facilitates efficient management of voice, data, and internet services, making it particularly suitable for small to medium-sized enterprises seeking reliable and scalable communication infrastructure. The platform's key benefits include enhanced connectivity, cost-effective pricing, and robust customer support. Popular features encompass VoIP services, unified communications, and advanced call management tools, which collectively enhance operational efficiency and collaboration. User experiences highlight Lingo Communications' ease of use, reliability, and the seamless integration of its services into existing business processes. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored quote that aligns with their unique requirements. Overall, Lingo Communications stands out for its ability to deliver versatile and dependable telecommunications solutions that cater to the dynamic needs of modern businesses.
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Product Insights

  • Simplify Dial-In: Don’t waste time filling in meeting codes and passwords. Start meetings by typing the name. Add a meeting link to calendar invites and join conferences via the mobile app. Invite potential participants via URL or email. 
  • Reduce Costs: Eliminate the need to purchase and install special devices like microphones and headsets. Enable high-quality video cameras. Access HD sound and video. 
  • Strengthen Security: Implement domain-based security to ensure employees start calls. Receive prompts to allow attendees to enter the meeting. Verify attendees and enable screen sharing without cables. 
  • Save Time: Quickly set up and use it within minutes. Integrate with several popular business applications without upgrading the system. 
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  • Cost Efficiency: Lingo Communications helps businesses reduce operational costs by consolidating telecommunications and cloud services into a single platform.
  • Scalability: Easily scale your communication infrastructure up or down based on your business needs without significant investments in new hardware.
  • Enhanced Collaboration: Cloud business phones and integrated communication tools facilitate seamless collaboration among team members, regardless of their location.
  • Reliability: Benefit from high uptime and robust performance, ensuring your business communications are always operational.
  • Flexibility: Access your communication tools from anywhere, allowing for remote work and increased productivity.
  • Security: Advanced security features protect your communications from unauthorized access and cyber threats.
  • Improved Customer Service: Efficient call routing and management features help improve response times and customer satisfaction.
  • Integration Capabilities: Easily integrate with other business applications, streamlining workflows and enhancing productivity.
  • Customizability: Tailor the communication solutions to fit your specific business requirements and preferences.
  • Support and Maintenance: Benefit from dedicated support and regular maintenance, ensuring your systems are always up-to-date and functioning optimally.
  • Advanced Analytics: Gain insights into your communication patterns and performance with detailed analytics and reporting tools.
  • Unified Communications: Consolidate various communication channels into a single, cohesive system, simplifying management and usage.
  • Mobility: Empower your workforce with mobile access to communication tools, enhancing flexibility and responsiveness.
  • Business Continuity: Ensure uninterrupted communication during emergencies with robust disaster recovery and backup solutions.
  • Environmental Impact: Reduce your carbon footprint by minimizing the need for physical hardware and leveraging cloud-based solutions.
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  • Dolby Conference Phone: Access 360-degree audio capture without satellite or ceiling microphones. Use unlimited call minutes for domestic and international calls. Join meetings with a single tap without using a separate device. 
  • Screen Sharing: Share presentations and documents from any remote location. Allow participants to view the whole screen, individual tabs or windows, depending on requirements. Activate the screen mirroring functionality with one click. 
  • Audio Conferencing: Avoid entering meeting IDs and pin codes and get a unique number instead. Access unlimited dial-in phone numbers for clients and guests globally. Ensure costs are consistent and make unlimited calls without per-minute fees. 
  • Phone Video Conference: Join meetings from an Android or iOS mobile device. Enable HD video and audio. Access conferences on the TV for better clarity. View attendees and invite others. Let participants know they are on mute via the chat option. Leave the meeting with a single click. 
  • Integrations: Collaborate with messaging and calendar applications. Add meetings to Microsoft Outlook and Google Calendar with a click. Move text communications to video meetings using apps like Slack and Microsoft Teams. Sign in securely using the same account to log in to other applications. 
  • Video Conferencing: Use a high-quality video conferencing camera for all meeting rooms. Ensure background noise doesn’t disrupt meetings. Use an integrated CPU to avoid the need for a dedicated PC. Control and monitor conferences from a personal device without remotes, tablets, keyboard or mouse. 
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  • Unified Communications: Integrates voice, video, messaging, and conferencing into a single platform for seamless communication.
  • Cloud PBX: Offers a cloud-based private branch exchange system, eliminating the need for on-premises hardware and providing scalable solutions.
  • Mobile Integration: Allows users to access business phone features from their mobile devices, ensuring connectivity on the go.
  • Advanced Call Routing: Provides customizable call routing options to ensure calls are directed to the right person or department efficiently.
  • Voicemail to Email: Converts voicemail messages to email, allowing users to listen to messages directly from their inbox.
  • Auto Attendant: An automated system that greets callers and directs them to the appropriate extension or department without human intervention.
  • Call Analytics: Offers detailed call reporting and analytics to help businesses monitor and optimize their communication strategies.
  • Conference Calling: Facilitates multi-party conference calls with ease, supporting both scheduled and ad-hoc meetings.
  • HD Voice Quality: Ensures high-definition voice clarity for all calls, enhancing the overall communication experience.
  • CRM Integration: Seamlessly integrates with popular Customer Relationship Management (CRM) systems to streamline workflows and improve customer interactions.
  • Security Features: Includes robust security measures such as encryption and secure access controls to protect sensitive communications.
  • Scalability: Easily scales to accommodate the growing needs of businesses, from small startups to large enterprises.
  • 24/7 Support: Provides round-the-clock customer support to address any issues or concerns promptly.
  • Disaster Recovery: Ensures business continuity with disaster recovery solutions that keep communications running during unexpected events.
  • Customizable User Interface: Offers a user-friendly and customizable interface to meet the specific needs of different users and departments.
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Product Ranking

#38

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#75

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Business Phone Systems

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User Sentiment Summary

Great User Sentiment 413 reviews
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84%
of users recommend this product

Highfive has a 'great' User Satisfaction Rating of 84% when considering 413 user reviews from 4 recognized software review sites.

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4.9 (12)
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4.0 (184)
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4.4 (197)
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3.8 (20)
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Synopsis of User Ratings and Reviews

Easy to Use: Highfive's user interface is straightforward and intuitive, making it simple for users to navigate and find the features they need. The platform is designed to be user-friendly, even for those who are not tech-savvy.
Reliable Video and Audio Quality: Highfive prioritizes delivering high-quality video and audio during meetings, ensuring clear communication and a professional experience. Users can expect minimal disruptions or technical issues, allowing for smooth and productive virtual interactions.
Screen Sharing and Collaboration Tools: Highfive offers screen sharing capabilities, enabling users to easily share presentations, documents, or other content during meetings. The platform also provides collaboration tools, such as virtual whiteboards and annotation features, to enhance teamwork and engagement.
Integrations with Other Business Tools: Highfive integrates with various business tools, including calendar applications, CRM systems, and communication platforms. These integrations streamline workflows and improve efficiency by allowing users to access and manage their meetings and contacts from a central location.
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24/7 Support Availability: Lingo Communications offers round-the-clock assistance for their telecommunications products.
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Limited PSTN Functionality: Highfive's strength lies in video conferencing, but it may not fully replace a traditional business phone system due to its limited Public Switched Telephone Network (PSTN) capabilities. Users seeking extensive call routing, voicemail, or auto-attendant features might find Highfive's offerings insufficient for their needs.
Meeting Room Hardware Focus: The platform is often associated with its meeting room hardware solutions, which could lead to a perception that it's more suitable for larger conference rooms rather than individual or small team use cases. This might deter potential users who primarily require a business phone system for individual or small-scale communication.
Integrations: While Highfive integrates with some popular business tools, its range of integrations might not be as extensive as other communication platforms. Users heavily reliant on specific third-party applications for their workflows might find Highfive's integration options limiting.
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Unreliable Service: Lingo Communications has garnered negative reviews for service outages that disrupt business operations, causing frustration and potential loss of revenue.
Difficult Contract Termination: Customers have reported difficulties canceling their services with Lingo, encountering unexpected fees and inflexible terms, even when attempting to switch providers after contract expiration.
Poor Customer Support: Users frequently cite unresponsive customer service as a major drawback. Long wait times, difficulty reaching support representatives, and unresolved technical issues are common complaints.
Predatory Billing Practices: Lingo has been accused of implementing hidden fees and issuing unexpected charges, leading to disputes over billing accuracy and transparency. Some customers have reported being billed for services they did not order or after they had supposedly canceled their accounts.
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Highfive has garnered positive feedback for its user-friendly interface and seamless integration with existing workflows. Users appreciate the platform's intuitive design, which makes it easy to navigate and manage communication channels. The integration with popular productivity tools like Slack and Google Workspace further enhances its usability, allowing for efficient collaboration and communication within teams. However, some users have expressed concerns about occasional call quality issues and limitations in advanced features compared to competitors like Zoom and Microsoft Teams. While Highfive excels in providing a simple and straightforward communication experience, it may lack certain functionalities required by larger organizations with more complex communication needs. Highfive's strength lies in its simplicity and ease of use, making it an ideal choice for small to medium-sized businesses seeking a reliable and user-friendly communication solution. Its focus on core communication features without unnecessary complexity allows teams to quickly adopt and utilize the platform effectively.

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Is Lingo Communications all it's cracked up to be, or will it leave you tongue-tied? User reviews from the past year paint a bleak picture of Lingo Communications, with a litany of recurring complaints. Customers frequently report abysmal customer service experiences, citing unresponsive support and a struggle to get issues resolved. Predatory billing practices are another common grievance, with users mentioning unexpected charges and arduous cancellation processes, often incurring hefty fees. Service reliability emerges as a major concern, with numerous reports of outages and technical issues, leaving some customers without service for extended periods. While Lingo Communications claims to offer a modern and efficient IP-based cloud voice and data service, the overwhelming negative feedback regarding customer service and billing practices overshadows any potential benefits. For instance, one user reported being billed for a service that was never hooked up, highlighting the company's questionable billing practices. Another user shared their experience of enduring dropped calls after an hour, a hidden policy that only came to light after repeated occurrences. These issues, coupled with the negative sentiment expressed across multiple platforms, suggest that Lingo Communications falls short compared to its competitors. In conclusion, Lingo Communications seems best suited for those who enjoy playing Russian roulette with their business communications. The overwhelming negative feedback, particularly concerning customer service, billing, and service reliability, makes it challenging to recommend Lingo Communications to any business seeking a reliable and trustworthy communications provider. Potential customers are advised to explore alternative options that prioritize customer satisfaction and transparent business practices.

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