Home > Business Phone Systems > Highfive > Highfive vs Global Call Forwarding

Highfive vs Global Call Forwarding

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Our analysts compared Highfive vs Global Call Forwarding based on data from our 400+ point analysis of Business Phone Systems, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Highfive Software Tool
Global Call Forwarding Software Tool
SelectHub Award Winner
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Product Basics

Highfive is a cloud-based solution that simplifies business collaboration. It offers audio and video conferencing, screen sharing and web conferencing. It helps companies carry out meetings effectively and is accessible via laptops, tablets and other devices. Enables automatic updating, eliminating the need to worry about getting outdated. It’s easy to use, configure and affordable for any business size.
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Global Call Forwarding offers a sophisticated software solution designed to manage tasks such as Business Phone services. This platform is particularly well-suited for businesses seeking to streamline their communication processes, enhance customer service, and maintain a professional image. The software provides a range of benefits, including seamless call forwarding, virtual phone numbers, and advanced call routing capabilities. Popular features include customizable voicemail, call recording, and real-time analytics, which help businesses monitor and optimize their communication strategies.

Users appreciate the platform's reliability and ease of use, often highlighting its intuitive interface and robust functionality. Compared to similar products, Global Call Forwarding stands out for its comprehensive feature set and exceptional customer support. Pricing varies based on factors such as the number of users and specific features required, with options for monthly or annual payments. For precise pricing details tailored to individual needs, it is recommended to contact SelectHub for a personalized quote.

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$199 Monthly
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$7.95 Monthly
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Product Assistance

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24/7 Live Support
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Product Insights

  • Simplify Dial-In: Don’t waste time filling in meeting codes and passwords. Start meetings by typing the name. Add a meeting link to calendar invites and join conferences via the mobile app. Invite potential participants via URL or email. 
  • Reduce Costs: Eliminate the need to purchase and install special devices like microphones and headsets. Enable high-quality video cameras. Access HD sound and video. 
  • Strengthen Security: Implement domain-based security to ensure employees start calls. Receive prompts to allow attendees to enter the meeting. Verify attendees and enable screen sharing without cables. 
  • Save Time: Quickly set up and use it within minutes. Integrate with several popular business applications without upgrading the system. 
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  • Enhanced Customer Reach: Global Call Forwarding allows businesses to establish a local presence in multiple countries, making it easier for international customers to reach you without incurring high call charges.
  • Improved Customer Service: By routing calls to the appropriate department or representative, businesses can ensure that customer inquiries are handled promptly and efficiently, leading to higher satisfaction rates.
  • Cost Efficiency: Reducing the need for physical offices in multiple locations, Global Call Forwarding helps businesses save on overhead costs while maintaining a global presence.
  • Business Continuity: In the event of a local outage or disaster, calls can be redirected to other locations, ensuring that business operations remain uninterrupted.
  • Scalability: As your business grows, Global Call Forwarding can easily scale to accommodate increased call volumes and additional geographic locations without significant infrastructure changes.
  • Flexibility: Calls can be forwarded to various devices, including landlines, mobile phones, and VoIP systems, allowing employees to work from anywhere while staying connected.
  • Time Zone Management: By forwarding calls to different regions based on time zones, businesses can provide 24/7 customer support without requiring staff to work around the clock.
  • Professional Image: Having local phone numbers in multiple countries enhances your company's credibility and professionalism, making it more appealing to potential clients and partners.
  • Data Analytics: Detailed call logs and analytics provide insights into call patterns, helping businesses make informed decisions about staffing, marketing, and customer service strategies.
  • Compliance and Security: Global Call Forwarding services often include features that help businesses comply with local regulations and ensure that customer data is handled securely.
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  • Dolby Conference Phone: Access 360-degree audio capture without satellite or ceiling microphones. Use unlimited call minutes for domestic and international calls. Join meetings with a single tap without using a separate device. 
  • Screen Sharing: Share presentations and documents from any remote location. Allow participants to view the whole screen, individual tabs or windows, depending on requirements. Activate the screen mirroring functionality with one click. 
  • Audio Conferencing: Avoid entering meeting IDs and pin codes and get a unique number instead. Access unlimited dial-in phone numbers for clients and guests globally. Ensure costs are consistent and make unlimited calls without per-minute fees. 
  • Phone Video Conference: Join meetings from an Android or iOS mobile device. Enable HD video and audio. Access conferences on the TV for better clarity. View attendees and invite others. Let participants know they are on mute via the chat option. Leave the meeting with a single click. 
  • Integrations: Collaborate with messaging and calendar applications. Add meetings to Microsoft Outlook and Google Calendar with a click. Move text communications to video meetings using apps like Slack and Microsoft Teams. Sign in securely using the same account to log in to other applications. 
  • Video Conferencing: Use a high-quality video conferencing camera for all meeting rooms. Ensure background noise doesn’t disrupt meetings. Use an integrated CPU to avoid the need for a dedicated PC. Control and monitor conferences from a personal device without remotes, tablets, keyboard or mouse. 
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  • International Call Forwarding: Route calls from one country to another seamlessly, ensuring global connectivity for your business.
  • Local and Toll-Free Numbers: Choose from a wide range of local and toll-free numbers to establish a local presence in multiple regions.
  • Advanced IVR System: Implement an Interactive Voice Response system to efficiently manage and direct incoming calls based on caller input.
  • Call Recording: Record and store calls for quality assurance, training, and compliance purposes.
  • Time-of-Day Routing: Automatically route calls based on the time of day, ensuring calls are directed to the appropriate team or location.
  • Failover Forwarding: Set up backup numbers to ensure calls are never missed, even if the primary number is unavailable.
  • Voicemail to Email: Receive voicemail messages directly in your email inbox, allowing for easy access and management.
  • Simultaneous Ringing: Ring multiple numbers at the same time, ensuring that calls are answered promptly by the first available team member.
  • Call Analytics: Access detailed call reports and analytics to monitor call performance and make data-driven decisions.
  • Customizable Greetings: Create personalized greetings and messages to enhance the caller experience and reinforce your brand.
  • Blacklisting: Block unwanted or spam calls by adding numbers to a blacklist, ensuring a more efficient call management system.
  • Mobile App: Manage your call forwarding settings and access features on the go with a user-friendly mobile application.
  • API Integration: Integrate Global Call Forwarding with your existing CRM and other business tools for a seamless workflow.
  • Multi-Language Support: Offer support in multiple languages to cater to a diverse customer base.
  • Call Whisper: Provide agents with a brief message before they answer a call, offering context and improving customer interactions.
  • Call Queuing: Place incoming calls in a queue when all agents are busy, ensuring callers are attended to in the order they called.
  • Number Porting: Easily transfer your existing phone numbers to Global Call Forwarding without any disruption to your service.
  • Custom Ringback Tones: Replace the standard ringback tone with a custom message or music to enhance the caller experience.
  • Call Transfer: Transfer calls to another number or extension seamlessly, ensuring smooth communication within your team.
  • Caller ID Customization: Display a specific caller ID for outgoing calls to maintain a consistent business identity.
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Product Ranking

#38

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Business Phone Systems

#79

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Business Phone Systems

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User Sentiment Summary

Great User Sentiment 413 reviews
Excellent User Sentiment 22 reviews
84%
of users recommend this product

Highfive has a 'great' User Satisfaction Rating of 84% when considering 413 user reviews from 4 recognized software review sites.

98%
of users recommend this product

Global Call Forwarding has a 'excellent' User Satisfaction Rating of 98% when considering 22 user reviews from 1 recognized software review sites.

4.9 (12)
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4.0 (184)
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4.91 (22)
4.4 (197)
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3.8 (20)
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Awards

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Global Call Forwarding stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Highfive's user interface is straightforward and intuitive, making it simple for users to navigate and find the features they need. The platform is designed to be user-friendly, even for those who are not tech-savvy.
Reliable Video and Audio Quality: Highfive prioritizes delivering high-quality video and audio during meetings, ensuring clear communication and a professional experience. Users can expect minimal disruptions or technical issues, allowing for smooth and productive virtual interactions.
Screen Sharing and Collaboration Tools: Highfive offers screen sharing capabilities, enabling users to easily share presentations, documents, or other content during meetings. The platform also provides collaboration tools, such as virtual whiteboards and annotation features, to enhance teamwork and engagement.
Integrations with Other Business Tools: Highfive integrates with various business tools, including calendar applications, CRM systems, and communication platforms. These integrations streamline workflows and improve efficiency by allowing users to access and manage their meetings and contacts from a central location.
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Reliable Service: Global Call Forwarding is praised for its dependable service with minimal downtime, ensuring business continuity.
User-Friendly Interface: The platform is designed for ease of use, allowing businesses to manage their calls and settings without technical difficulties.
Excellent Customer Support: Users consistently report positive experiences with Global Call Forwarding's customer support team, citing responsiveness and helpfulness.
Comprehensive Features: Global Call Forwarding offers a wide array of features, including international call forwarding, virtual phone numbers, and advanced call routing, catering to diverse business needs.
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Limited PSTN Functionality: Highfive's strength lies in video conferencing, but it may not fully replace a traditional business phone system due to its limited Public Switched Telephone Network (PSTN) capabilities. Users seeking extensive call routing, voicemail, or auto-attendant features might find Highfive's offerings insufficient for their needs.
Meeting Room Hardware Focus: The platform is often associated with its meeting room hardware solutions, which could lead to a perception that it's more suitable for larger conference rooms rather than individual or small team use cases. This might deter potential users who primarily require a business phone system for individual or small-scale communication.
Integrations: While Highfive integrates with some popular business tools, its range of integrations might not be as extensive as other communication platforms. Users heavily reliant on specific third-party applications for their workflows might find Highfive's integration options limiting.
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Setup Complexity: While generally praised for ease of use, some users have reported occasional difficulties with the initial setup process of their phone system.
Pricing Transparency: A few users have expressed concerns regarding the clarity of pricing, particularly concerning potential hidden fees or billing complexities.
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Highfive has garnered positive feedback for its user-friendly interface and seamless integration with existing workflows. Users appreciate the platform's intuitive design, which makes it easy to navigate and manage communication channels. The integration with popular productivity tools like Slack and Google Workspace further enhances its usability, allowing for efficient collaboration and communication within teams. However, some users have expressed concerns about occasional call quality issues and limitations in advanced features compared to competitors like Zoom and Microsoft Teams. While Highfive excels in providing a simple and straightforward communication experience, it may lack certain functionalities required by larger organizations with more complex communication needs. Highfive's strength lies in its simplicity and ease of use, making it an ideal choice for small to medium-sized businesses seeking a reliable and user-friendly communication solution. Its focus on core communication features without unnecessary complexity allows teams to quickly adopt and utilize the platform effectively.

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Is Global Call Forwarding all it's cracked up to be? User reviews from the past year indicate that Global Call Forwarding is a reliable and user-friendly business phone service, particularly praised for its call forwarding functionality, competitive pricing, and responsive customer support. Users particularly appreciate the platform's intuitive design, which allows for easy setup and management of international phone numbers with just a few clicks, a feature frequently highlighted for its convenience, especially by businesses operating in multiple countries. Some users mentioned the smooth porting process, praising the helpfulness of the support team. While Global Call Forwarding generally receives positive feedback, a few users expressed that while the service is good, it might not be the most cost-effective solution for all businesses, suggesting that pricing could be a potential drawback for some. Overall, Global Call Forwarding appears to be a strong contender in the business phone services market, particularly for businesses seeking reliable international call forwarding, a user-friendly interface, and excellent customer support.

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