Google Meet vs VoIP.ms

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Our analysts compared Google Meet vs VoIP.ms based on data from our 400+ point analysis of Business Phone Systems, user reviews and our own crowdsourced data from our free software selection platform.

Google Meet Software Tool

Product Basics

Google Meet is a leading audio and video conferencing solution that allows Google account holders to create instant and scheduled meetings. Participants can join meetings through a web browser or a mobile device, or dial-in with password-protected numbers, with the free version allowing up to 100 attendees for up to 60 minutes. In addition to chatting, participants can share specific tabs or their whole screen in real time to collaborate with others. It provides call encryption and enhanced audio quality through noise cancelling filters. Google Workspace subscribers can hold longer meetings with more participants, raise their hands, conduct polls and Q&A sessions and record meetings which are stored by default on Google Drive.

It integrates seamlessly with other Google offerings — Calendar, Gmail and Contacts — to enable one-click meetings. Participants from third-party video conferencing systems like Cisco, Polycom, Lifesize, Sony, and Microsoft Skype for Business can join Google Meet calls through the Pexip Infinity gateway.
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VoIP.ms is a cloud-based phone service that enables organizations to streamline communication workflow and manage calls efficiently. It offers call hunting, call queuing, voicemail, three-way calling, call encryption and speed dial. Users can customize phone systems, pick places for outbound calling and check call records. It allows employees to use their existing device and port limitless numbers for free across the United States and Canada.
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Product Insights

  • Enhanced Collaboration: Google Meet facilitates real-time collaboration, allowing team members to share screens, documents, and ideas as if they were in the same room, enhancing productivity and fostering a collaborative work environment.
  • Seamless Integration: It integrates smoothly with other Google Workspace tools like Calendar, Drive, and Gmail, streamlining workflows and reducing the need to switch between different applications for scheduling meetings or accessing files.
  • High-Quality Video Conferencing: Google Meet offers high-definition video conferencing, ensuring clear and crisp visuals during meetings, which is crucial for maintaining engagement and ensuring effective communication among participants.
  • Scalability: Whether for one-on-one check-ins or large group meetings, Google Meet scales to accommodate various meeting sizes, making it suitable for businesses of all sizes without compromising performance or reliability.
  • Accessibility: With features like live captions and a mobile-friendly design, Google Meet ensures that meetings are accessible to participants with different needs and from various locations, promoting inclusivity and flexibility.
  • Enhanced Security: Google Meet employs robust security measures, including encryption in transit and at rest, to protect your meetings and data from unauthorized access, giving businesses peace of mind regarding their information security.
  • Cost Efficiency: By reducing the need for physical meeting spaces and travel, Google Meet can help businesses save on overhead costs, making it a cost-effective solution for companies looking to optimize their operational expenses.
  • Easy to Use: With its intuitive interface and straightforward setup, Google Meet allows users to start or join meetings with just a few clicks, minimizing technical barriers and ensuring meetings start on time.
  • Global Reach: Google Meet enables teams to connect across the globe, breaking down geographical barriers and allowing businesses to tap into a wider talent pool and expand their market reach without the need for extensive travel.
  • Real-Time Feedback: Features like the chat function and Q&A in Google Meet allow for real-time feedback during presentations or discussions, enabling more dynamic and interactive meetings that can adapt to participants' responses on the spot.
  • Record and Replay: The ability to record meetings and access them later on Google Drive means that no one has to miss out on important discussions, and teams can revisit past meetings for reference or training purposes.
  • Customizable Backgrounds: Google Meet offers the option to blur or replace your background during video calls, helping to maintain professionalism and privacy, regardless of your physical location.
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  • Improve Security: Use SIP/2.0 protocols to ensure authentication information is sent through an encrypted format. Eliminate the risk of interception when the VoIP hardware connects to the servers. 
  • Gain Additional Information: Access a fully-featured wiki assistance site for extensive information. Obtain extra details about services. 
  • Reduce Costs: Retain old hardware. Eliminate the need to rent devices and continue using existing ones. Subscribe or unsubscribe from chosen packages at any time without spending extra money. 
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  • Safety First: Safely communicate amongst peers and colleagues without fear of data breaches or hijacking. Meets IETF security requirements for Datagram Transport Layer Security (DTLS) and Secure Real-time Transport Protocol (SRTP). Includes anti-abuse capabilities and multiple two-step authentication options. 
  • Unlimited Meetings: Host and join free audio and video conferencing meetings anytime, anywhere for an unlimited amount of times. Available for free for up to 100 participants in a single meeting. 
  • Accessibility: Access from any device including browsers, iOS and Android with no download required. Easily invite participants to meetings via link or email address. 
  • Live Captioning: Follow along in real time with captioning generated by Google’s speech recognition technology. Meeting attendees can translate captions into their preferred languages. 
  • Screen Sharing: Collaborate on documents, share presentations and give step-by-step instructions to meeting participants using screen share, which allows anyone to present their entire screen or application window. 
  • Preview Screen: View video, adjust audio and see a list of who has already joined a meeting before entering. 
  • User Controls: Meeting hosts can mute, pin, remove participants and more using the advanced controls for meetings. 
  • Messaging: Chat with other participants through live messaging during meetings. Send files and links, as well as text. 
  • Integrations: Join meetings directly from Google Calendar or Gmail. Integrates with Microsoft Outlook, Slack and more for additional accessibility. 
  • Plan Options: Choose between a free plan, Google Workspace Essentials, and Google Workspace Enterprise. Paid plans increase the maximum number of participants allowed in a single meeting space, the amount of time allowed for a meeting and more. 
  • Google Workspace Suites: Comes as part of Google Workplace suites for education, healthcare and nonprofit organizations. Increase productivity, communication and collaboration with email, chat and video conferencing in an easily accessible workspace. 
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  • Audio Conferencing: Allow multiple individuals to participate in the same conversation. Use the dashboard to monitor different aspects of the call. Host conferences from a local or toll-free DID. 
  • Call Hunting: Direct calls to other numbers or employees of a hunt group. Continue calling one team member after the other until someone picks up the phone or goes to voicemail. 
  • Caller ID Filtering: Automatically sift through incoming calls based on ID and route them accordingly. 
  • Three-Way Calling: Communicate with three people simultaneously and easily add new participants during the call. 
  • Calling Queues: Place calls in queues to manage high call volumes. Customize voice prompts, music and messages for on-hold respondents. 
  • Voicemail: Store voice messages in the inbox for later. Access voicemail recordings from any device. 
  • Call Encryption: Use SIP-TLS to successfully encrypt call details like the names and locations. 
  • Call Forwarding: Automatically redirect incoming calls from clients to a different number for convenience. 
  • Call Waiting: Choose to route a new caller to voicemail, hold music or a pre-coded message while talking to another customer. 
  • Do Not Disturb: Prevent phones from ringing when busy. Forward calls directly to another phone number. 
  • Hold Music: Select from 11 genres of hold music to play for callers. 
  • Speed Dial: Assign codes to 99 entries in the phonebook and contact frequently-dialed numbers quickly. 
  • Digital Receptionist (IVR): Manage calls through the voice response system. Create extensions for callers and enable overall monitoring via a web interface. 
  • Ring Groups: Allow the DID number to call different numbers or extensions simultaneously upon receiving a call. 
  • Time Conditions: Route incoming calls according to time of day. Take holidays, business hours and after business hours into account. 
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Product Ranking

#2

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#47

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Business Phone Systems

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User Sentiment Summary

Great User Sentiment 27162 reviews
Excellent User Sentiment 620 reviews
89%
of users recommend this product

Google Meet has a 'great' User Satisfaction Rating of 89% when considering 27162 user reviews from 5 recognized software review sites.

96%
of users recommend this product

VoIP.ms has a 'excellent' User Satisfaction Rating of 96% when considering 620 user reviews from 3 recognized software review sites.

4.4 (5680)
4.6 (5)
4.46 (11001)
4.8 (322)
4.5 (10306)
4.8 (293)
4.5 (144)
n/a
4.1 (31)
n/a

Awards

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VoIP.ms stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Seamless Integration with Google Workspace: Google Meet is tightly integrated with Google Calendar and Gmail, making scheduling and joining meetings effortless. This integration streamlines workflows and enhances productivity for businesses that rely on Google Workspace.
High-Quality Video and Audio: Google Meet delivers reliable video and audio quality, ensuring clear and uninterrupted communication during virtual meetings. This is crucial for maintaining professionalism and engagement in business settings.
Robust Security Features: Google Meet prioritizes security with features like data encryption and meeting access controls. These measures protect sensitive business information and ensure the privacy of virtual meetings.
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Cost-Effective: Many users appreciate the affordability of VoIP.ms, especially compared to traditional phone services. They find the pricing structure transparent and easy to understand.
Feature-Rich: Users highlight the wide array of features offered by VoIP.ms, including call forwarding, voicemail transcription, and virtual numbers. These features provide flexibility and enhance productivity for businesses.
Reliable Call Quality: Users consistently report clear and reliable call quality with VoIP.ms. This is crucial for businesses that rely on phone communication for daily operations.
Excellent Customer Support: Users praise the responsive and knowledgeable customer support provided by VoIP.ms. They appreciate the quick resolution of issues and helpful guidance.
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Limited Functionality for Phone Calls: Google Meet's primary function is video conferencing, so its features for phone calls are limited. Users have expressed frustration with the lack of call recording, voicemail transcription, and other essential phone features.
Integrations and Compatibility: Integrating Google Meet with non-Google applications and CRMs can be challenging, limiting its compatibility with existing business workflows. This can hinder productivity and create additional steps for users.
Call Quality Issues: Users have reported experiencing dropped calls, audio lag, and poor video quality, particularly in areas with unstable internet connections. These issues can disrupt important business conversations and create a negative impression.
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Customer Support Concerns: Users have reported difficulties getting timely and effective support from VoIP.ms when encountering technical issues or needing assistance with their service.
Limited User Interface: The user interface is considered by some to be less intuitive and user-friendly compared to other VoIP providers, especially for those new to VoIP technology. This can make it challenging to navigate and manage features effectively.
Call Quality Issues: Some users have experienced inconsistent call quality, including dropped calls, jitter, and latency, which can be disruptive for business communications.
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Google Meet seems to be a crowd-pleaser, especially for folks already plugged into the Google ecosystem. Users rave about its seamless integration with other Google Workspace tools like Docs, Sheets, and Calendar, making it a breeze to schedule meetings, share documents, and collaborate in real-time. The interface is clean and intuitive, even for non-techies, which is a major plus. Google Meet also gets kudos for its top-notch video and audio quality, ensuring smooth and clear communication. Plus, it doesn't hurt that it's included with Google Workspace, making it a cost-effective option for businesses. However, no software is perfect. Some users find Google Meet's feature set a bit basic compared to rivals like Zoom or Microsoft Teams. For instance, it lacks some advanced features like breakout rooms and virtual backgrounds, which can be bummers for larger meetings or those who want to spice things up. Additionally, while Google Meet's security is generally solid, some users have raised concerns about data privacy, especially in light of Google's data collection practices. So, if you're super privacy-conscious, you might want to think twice. All in all, Google Meet is a reliable and user-friendly video conferencing tool that's perfect for businesses and individuals who value simplicity and integration with Google Workspace. It's a solid choice for everyday meetings, but if you need bells and whistles or have strict privacy concerns, you might want to explore other options. Just remember, the tech landscape changes quickly, so it's always a good idea to check for the latest updates and features before making a decision.

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Is VoIP.ms the voice of the people when it comes to business phone systems? User reviews from the last year suggest that VoIP.ms is a bit of a mixed bag. Many users praise its affordability and extensive customization options, highlighting its cost-effectiveness compared to competitors like RingCentral and Vonage. They appreciate the granular control over call routing, DID management, and integrations, allowing them to tailor the system to their specific needs. However, some users find the interface daunting and the learning curve steep, particularly for those unfamiliar with VoIP technology. They also point out that customer support, while available, can be slow to respond and sometimes lacks the expertise to resolve complex issues. In essence, VoIP.ms is like a powerful toolbox: it offers a vast array of tools for those who know how to use them, but it can be overwhelming for the uninitiated. It's best suited for tech-savvy users and businesses with in-house IT expertise who value flexibility and cost savings over user-friendliness and hand-holding support. For those who are willing to invest the time and effort to learn its intricacies, VoIP.ms can be a powerful and cost-effective solution. However, those seeking a more streamlined and user-friendly experience might be better served by other providers. Keep in mind that the VoIP landscape is constantly evolving, so it's always a good idea to check for the latest user feedback and feature updates before making a decision.

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