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Free Conference Call vs Ooma Office

Last Updated: November 18th, 2024

Our analysts compared Free Conference Call vs Ooma Office based on data from our 400+ point analysis of Business Phone Systems, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Free Conference Call is an audio and video conferencing solution for networking and support. Available for free download on desktop and mobile, it provides remote desktop viewing and control for troubleshooting and collaboration. It offers one-on-one and conference calling with voicemail, call recording and elevation to video call, if necessary. Call hosts can control conference mode, mute individual lines, change meeting presets and set up auto recording through the phone keypad.

Teams can collaborate through video conferences with live screen sharing, annotations, in-meeting chat and breakout rooms, with the option for custom branding. Hosts receive a report in the email inbox after every meeting, with detailed usage and participant information. It integrates with Slack, Evernote and Dropbox, with support for Microsoft and Google calendar plugins.

Ooma Office is a cloud-based phone system that provides VoIP and video conferencing to enterprises. For mobile, it includes an automated call attendant, call transfer, group messaging, conference bridges, call flip between desktop and mobile and much more. Its Office Pro version, launched in 2019, enables team members to create ad-hoc meetings or schedule them in advance. In addition, it offers call recording, a desktop app, robocall blocking, voicemail transcription and simultaneous screen sharing for effective discussion and collaboration.

The Office Pro version also offers higher usage limits for extension monitoring, call parking and the number of participants in audio conference rooms. Subscribers can make unlimited calls to mobile phones and landlines in the U.S., Canada, Mexico and Puerto Rico. Business calls to other countries are available at a low rate.

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Product Insights

Cost Efficiency: Free Conference Call significantly reduces communication expenses by offering free conference calls, eliminating the need for costly traditional phone services and specialized equipment.
Global Reach: It enables users to connect with team members, clients, and partners around the world without the high costs of international calling, fostering global collaboration.
Scalability: The platform effortlessly scales to accommodate meetings of any size, from small team check-ins to large webinars, ensuring businesses can grow without worrying about communication limitations.
Easy Integration: Free Conference Call integrates seamlessly with existing business tools and workflows, enhancing productivity without the need for extensive training or system overhauls.
Enhanced Collaboration: Features like screen sharing, document sharing, and virtual whiteboards facilitate a collaborative environment, making it easier to work on projects and make decisions in real-time.
Reliability: Known for its robust infrastructure, Free Conference Call provides reliable service with minimal downtime, ensuring that businesses can communicate effectively without interruption.
Accessibility: With dial-in numbers for countries worldwide and the option to connect via the internet, it ensures that participants can join calls no matter where they are or what device they are using.
Security: Offering features like encryption and password-protected meetings, Free Conference Call ensures that sensitive business communications remain secure from unauthorized access.
Record and Playback: The ability to record calls and meetings for later playback allows for accurate record-keeping, training purposes, and ensures that no critical information is lost.
User-Friendly Interface: Its intuitive design makes it easy for users of all tech levels to start and manage calls, reducing the learning curve and increasing adoption rates within organizations.
Customer Support: With access to 24/7 customer support, users can quickly resolve any issues, ensuring that communication flows smoothly at all times.
Environmental Impact: By facilitating remote meetings, Free Conference Call helps reduce the carbon footprint associated with travel to in-person meetings, contributing to a company’s sustainability goals.

Enhanced Professionalism: Ooma Office provides a virtual receptionist, extension dialing, and a main company phone number, creating a polished and professional image for your business. This can instill confidence in potential clients and partners, setting the stage for successful interactions.
Increased Accessibility: With features like call forwarding and a mobile app, Ooma Office ensures you never miss important calls. This accessibility allows you to stay connected with clients and colleagues, even when you're away from your desk, fostering stronger relationships and responsiveness.
Streamlined Communication: Ooma Office offers a suite of communication tools, including voicemail transcription, virtual fax, and conference calling, simplifying how your team interacts. This streamlined approach saves time and reduces the need for multiple platforms, boosting overall efficiency.
Cost Savings: Compared to traditional phone systems, Ooma Office often proves more affordable, especially for small businesses. The predictable monthly cost and elimination of hardware expenses contribute to better budget management and resource allocation.
Scalability and Flexibility: As your business grows, Ooma Office can easily adapt to your changing needs. Adding new users or lines is a simple process, ensuring your phone system remains aligned with your evolving requirements. This scalability eliminates the need for disruptive overhauls as your business expands.

Audio Conferencing: Arrange audio conferences on a highly secure platform with up to 1,000 participants using domestic numbers or VoIP (Voice over Internet Protocol). Users can also include toll-free U.S. numbers.

Recording: Record conference calls to listen to them at a convenient time.

Keypad Commands: Use keypad commands like mute, record and others on the phone to easily manage conference calls.

Breakout: Allow participants to leave the main meeting or discussion and enter a sub-meeting or a smaller group meeting for a little while, making the process more organized.

Meeting and Call Settings: Adjust meeting settings, set up auto-recording and use the call control to set up the conference mode. Access other settings like muting individuals.

VoIP: Connect to a VoIP conference call on a laptop or mobile device using the mic, headphones, earphones or speaker.

Video Conferencing: Enable video conferences for up to 1,000 participants. Host the active speaker in the main window and scroll the feed for the other participants.
- Screen Sharing: Switch presenters, hand over control and elucidate information using drawing tools on the shared documents during the conference.
- Chats: Ask questions, provide information or send an emoji to the host or other participants during the conference.
- Studio Presentation: Record a presentation in Studio and play it during the conference instead of presenting it live.
- Remote Desktop: Allow a user’s desktop to be run remotely while displayed on another device.
Meeting Wall: Create a private meeting room, share meeting information, manage the web controls and more.
- Broadcaster: Access and play pre-recorded audio, video and screen sharing conferences and showcase documents during meetings.
- Resources: Upload documents or links to the meeting wall for everyone to view.
- Radio: Reach out to a larger audience by streaming the conferences on the internet.
Virtual Phone: Receive any number of inbound calls for free and dial any U.S. number as part of the premium plan. Receive voice messages, enable international calling and advance any normal call into a video conference. Choose a phone number as part of the premium plan.
Detailed Reports: Receive a detailed report right after a meeting, including information about participants, conference duration and more.
Enhanced Integrate: Allow a seamless workflow and increased collaboration by integrating with apps like Slack, Evernote and Dropbox.
Access History: Go through a list of conferences or watch, download and share recordings with 1GB of free storage.

Desktop App: Access the company directory and shared speed dial with ease. Use the click-to-call functionality to start an audio conference. Quickly return missed calls and save time by listening to voicemails or reading the transcripts. Configure preferences for the profile, ringtones, voicemail, call handling and caller ID hassle-free.
Mobile App: Make use of extension dialing to reach a coworker. Set up a message group to communicate quickly with multiple members. Distinguish between personal and business calls and efficiently transfer calls to another extension or a coworker’s voicemail. Facilitate easy setup. Add another number or use the existing one and decide whether to use Wi-Fi or the data network during a call. Enjoy the extensive features and excellent backup protocol that saves information in case of internet failure.
Video Conferencing: Join the video conference by browser or downloading the app. Allow two or more individuals to share screens simultaneously. Facilitate better collaboration, note sharing and faster communication between members. Invite up to 25 participants, access the dashboard for a lowdown of all information and create, edit, add, delete or view meetings.
Virtual Receptionist: Create custom messages for the callers and provide basic business-related information. Route calls to extensions, dial by name and create modes for business hours and after hours. Get in touch with the necessary person or department, saving time and presenting a more professional look.
Enhanced Call Blocking: Cut down on time spent attending to robocalls and automatically screen any incoming message against a dynamic database, instantly blocking the unwanted ones. Send a call from unknown or private numbers directly to voicemail or automatically ban them. Add up to 1000 numbers of unwanted, persistent callers to the block list.
Multi-Device Ring: Allow multiple devices to ring simultaneously on receiving a call. Enable one of each type of device assigned to an account, including analog phones, IP phones, a standard mobile phone and incoming messages from the mobile app.
Call Recording: Review the calls of sales staff for training purposes. Choose between persistent call recording or on-demand recording as per requirement. Add the hold music feature and enable easy access, storage, download and usage of call records.
Ring Group: Ensure no calls go unanswered. Assign users, the devices they use or associated devices to a Ring Group. Choose between all the devices ringing simultaneously or sequentially till someone answers the call.
Voice Transcription: Automatically forward any voice message to a user’s email along with an audio message attachment. Access it from most browsers and email formats.
Fax Online: Send and receive a fax anywhere, without possessing a fax machine. Assign a different number to the virtual fax and link it to the extension.

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Analyst Rating Summary

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User Sentiment Summary

91%

of users recommend this product

Free Conference Call has a 'excellent' User Satisfaction Rating of 91% when considering 473 user reviews from 4 recognized software review sites.

91%

of users recommend this product

Ooma Office has a 'excellent' User Satisfaction Rating of 91% when considering 358 user reviews from 5 recognized software review sites.

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Awards

Synopsis of User Ratings and Reviews

Free: Free Conference Call offers a free plan that includes essential features like conference calls, screen sharing, and video conferencing, making it a cost-effective option for businesses with basic needs.

Easy to Use: The platform is known for its user-friendly interface, making it simple for both hosts and participants to join and manage calls without extensive technical knowledge.

Large Participant Capacity: Free Conference Call allows for a large number of participants on calls, which can be beneficial for businesses that need to host meetings or webinars with a sizable audience.

International Dial-in Numbers: The service provides international dial-in numbers, enabling businesses to connect with clients and team members located in different countries.

Cost-Effective: Ooma Office offers a cost-effective solution for businesses looking to reduce their phone expenses. With its low monthly subscription fee and no long-term contracts, businesses can save money compared to traditional phone systems.

Easy to Use: Ooma Office is designed to be user-friendly, with an intuitive interface and simple setup process. Businesses can easily manage their phone system without the need for extensive technical knowledge.

Reliable: Ooma Office utilizes a cloud-based platform, ensuring reliable call quality and uptime. Businesses can count on their phone system to function smoothly, even during power outages or internet disruptions.

Feature-Rich: Ooma Office offers a comprehensive suite of features, including call forwarding, voicemail, auto-attendant, and video conferencing. Businesses can customize their phone system to meet their specific needs.

Scalable: Ooma Office is scalable to accommodate businesses of all sizes. Businesses can easily add or remove users as needed, ensuring that their phone system grows with their company.

Call Quality Issues: Users frequently report issues like dropped calls, echoing, and poor audio quality, which can disrupt important business conversations and project an unprofessional image.

Limited Features: The free plan lacks essential business phone features such as call recording, auto-attendants, and voicemail transcription, limiting its usefulness for professional use cases.

Customer Support Challenges: Obtaining timely and effective customer support can be difficult, leaving users frustrated when they encounter technical issues or have questions about the service.

Limited Customization: Ooma Office offers limited customization options for call routing, voicemail, and other features, which can be restrictive for businesses with specific requirements.

Call Quality Issues: Some users have reported experiencing call quality issues, such as dropped calls, audio delays, and background noise, which can hinder effective communication.

Limited Integration Options: Ooma Office has limited integration options with third-party software, such as CRM systems and productivity tools, which can make it challenging to streamline workflows.

Insufficient Support: Users have expressed concerns about the quality and responsiveness of Ooma Office's customer support, which can be frustrating when technical issues arise.

Pricing Concerns: While Ooma Office offers a low upfront cost, some users have found that the ongoing monthly fees can add up over time, especially for businesses with multiple users or advanced features.

"Free Conference Call: The best way to make a business call without spending a dime." Free Conference Call has been making waves in the business world, with over 800,000 users taking advantage of its free conference calling features. The platform's claim to fame is its simplicity and affordability, making it a popular choice for small businesses and startups looking for a no-frills solution. Users appreciate the ease of setting up and joining calls, as well as the ability to record calls and share screens. However, some users have noted that Free Conference Call lacks some of the bells and whistles of its competitors, such as advanced call management features and integrations with other business tools. While Free Conference Call may not be the most feature-rich option on the market, its affordability and ease of use make it a compelling choice for budget-conscious businesses. The platform's generous free plan allows for up to 1,000 participants per meeting, making it suitable for even large teams. Additionally, Free Conference Call offers international dial-in numbers from over 60 countries, which is a major plus for businesses with a global reach. If you're looking for a simple and affordable way to connect with your team, Free Conference Call is definitely worth considering. However, if you need more advanced features or top-notch customer support, you may want to explore other options like Zoom or GoToMeeting.

Ooma Office is a business phone system that has received positive user reviews over the past year. Users appreciate its ease of use, affordability, and feature-richness. One user commented, "Ooma Office is incredibly user-friendly. I was able to set it up and start using it within minutes." Another user praised its affordability, saying, "Ooma Office is a great value for the price. It offers all the features I need at a fraction of the cost of other business phone systems." In comparison to similar products, Ooma Office stands out for its differentiating factors. One of its key strengths is its cloud-based architecture, which eliminates the need for expensive hardware and maintenance. Additionally, Ooma Office offers a wide range of features, including call forwarding, voicemail, and video conferencing, which are not always available in competing products. These features are important for businesses of all sizes, as they can help improve communication and collaboration. Overall, Ooma Office is a well-rounded business phone system that is suitable for businesses of all sizes. Its ease of use, affordability, and feature-richness make it a great choice for businesses looking for a reliable and cost-effective communication solution.

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FAQ

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