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BlueJeans vs Global Call Forwarding

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Our analysts compared BlueJeans vs Global Call Forwarding based on data from our 400+ point analysis of Business Phone Systems, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
BlueJeans Software Tool
Global Call Forwarding Software Tool
SelectHub Award Winner
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Product Basics

BlueJeans is a cloud-based video conferencing solution for enterprises and individuals. It facilitates secure business meetings and webinars with HD audio, chat, Q&A, polling, meeting recording and highlights capture. It works seamlessly across all browsers and devices, including conference room technologies. The vendor supplies organizations with the latest conferencing equipment, like cameras, microphones and speakers. Its Command Center enables in-meeting analytics, real-time alerts and live meeting controls.

It provides admin-level security through SAML single sign-on, 2FA and role-based permissions settings. It works seamlessly with Cisco, Microsoft Lync, Lifesize, Polycom and StarLeaf, and integrates with Google Calendar and Microsoft Outlook. The vendor offers a 14-day free trial.
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Global Call Forwarding offers a sophisticated software solution designed to manage tasks such as Business Phone services. This platform is particularly well-suited for businesses seeking to streamline their communication processes, enhance customer service, and maintain a professional image. The software provides a range of benefits, including seamless call forwarding, virtual phone numbers, and advanced call routing capabilities. Popular features include customizable voicemail, call recording, and real-time analytics, which help businesses monitor and optimize their communication strategies.

Users appreciate the platform's reliability and ease of use, often highlighting its intuitive interface and robust functionality. Compared to similar products, Global Call Forwarding stands out for its comprehensive feature set and exceptional customer support. Pricing varies based on factors such as the number of users and specific features required, with options for monthly or annual payments. For precise pricing details tailored to individual needs, it is recommended to contact SelectHub for a personalized quote.

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$9.99 Monthly, Freemium
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$7.95 Monthly
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Product Insights

  • Enhanced Collaboration: BlueJeans facilitates seamless collaboration among team members, regardless of their location, by providing high-quality video conferencing that makes remote meetings as effective as face-to-face ones.
  • Increased Productivity: With features like screen sharing and meeting recording, BlueJeans enables participants to share information more efficiently and revisit discussions, leading to better decision-making and increased productivity.
  • Scalability: BlueJeans grows with your business, offering solutions that cater to small teams as well as large enterprises, ensuring that your communication needs are met as your company expands.
  • Reliability: Known for its robust infrastructure, BlueJeans provides reliable service with minimal downtime, ensuring that your business communications are uninterrupted.
  • Security: With enterprise-grade security features, including encryption and secure meetings, BlueJeans ensures that your company’s communications and data are protected against unauthorized access.
  • Integration Capabilities: BlueJeans integrates with a variety of business tools and platforms, such as Microsoft Teams and Slack, streamlining workflows and making it easier to collaborate within the tools your team already uses.
  • User-Friendly Interface: The intuitive design of BlueJeans makes it easy for users of all technical levels to navigate and utilize the platform effectively, reducing the learning curve and supporting faster adoption across teams.
  • Global Reach: BlueJeans connects teams across the globe with its wide network coverage, ensuring high-quality communication regardless of geographical boundaries.
  • Flexible Pricing: Offering a range of pricing plans, BlueJeans provides options that can fit various budgets and business sizes, making it accessible for startups and established companies alike.
  • Customer Support: BlueJeans prides itself on providing excellent customer service, with support teams ready to assist with any issues, ensuring a smooth experience for all users.
  • Environmental Impact: By facilitating remote meetings and reducing the need for travel, BlueJeans helps companies lower their carbon footprint, contributing to environmental sustainability efforts.
  • Professional Development: The platform supports webinars and large-scale virtual events, making it an ideal tool for hosting professional development sessions and expanding learning opportunities for employees.
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  • Enhanced Customer Reach: Global Call Forwarding allows businesses to establish a local presence in multiple countries, making it easier for international customers to reach you without incurring high call charges.
  • Improved Customer Service: By routing calls to the appropriate department or representative, businesses can ensure that customer inquiries are handled promptly and efficiently, leading to higher satisfaction rates.
  • Cost Efficiency: Reducing the need for physical offices in multiple locations, Global Call Forwarding helps businesses save on overhead costs while maintaining a global presence.
  • Business Continuity: In the event of a local outage or disaster, calls can be redirected to other locations, ensuring that business operations remain uninterrupted.
  • Scalability: As your business grows, Global Call Forwarding can easily scale to accommodate increased call volumes and additional geographic locations without significant infrastructure changes.
  • Flexibility: Calls can be forwarded to various devices, including landlines, mobile phones, and VoIP systems, allowing employees to work from anywhere while staying connected.
  • Time Zone Management: By forwarding calls to different regions based on time zones, businesses can provide 24/7 customer support without requiring staff to work around the clock.
  • Professional Image: Having local phone numbers in multiple countries enhances your company's credibility and professionalism, making it more appealing to potential clients and partners.
  • Data Analytics: Detailed call logs and analytics provide insights into call patterns, helping businesses make informed decisions about staffing, marketing, and customer service strategies.
  • Compliance and Security: Global Call Forwarding services often include features that help businesses comply with local regulations and ensure that customer data is handled securely.
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  • Virtual Meetings: Integrate audio and video performance with productivity features and an extensive toolkit. 
    • Unmatched Quality: Combine multimedia experience with Dolby Voice and HD Video to enhance the quality of virtual meetings and avoid distractions. 
    • Gallery View: View up to 25 attendees on the device screen during virtual meetings for an inclusive experience and better interactions. 
    • Breakout Sessions: Divide virtual meetings into smaller groups for enhancing discussions. Participants can flexibly move in and out of sessions. 
    • Compatibility and Collaboration: Join from any laptop, mobile device or browser. Facilitate interactive virtual hangouts and strengthen collaboration with tools such as a digital whiteboard, screen sharing and annotations. 
    • Universal Accessibility: Use real-time closed captioning, keyboard controls and screen readers to support users with disabilities. 
    • Smart Meetings: Tag critical moments, assign actions and produce highlight reels. 
  • Virtual Events: Enhance interactivity in all-hands get-togethers, webinars and town halls. Engage audiences with Q&As, immersive video and meeting controls. 
    • Scalability: Host up to 50,000 attendees and 150 presenters worldwide and stream events live on Facebook, allowing millions to view the content simultaneously. 
    • Engagement Tools: Engage audiences with tools such as event chat, polling and hand-raising. 
    • Cloud Recording: Record live events for future playback and sharing. 
    • Optimized Caching: Merge multiple video streams into one stream to boost bandwidth consumed by viewers via the Accelerator. 
  • Telehealth: Allow providers to meet patients over video. Seamlessly replicate onsite encounters and interactions of patients while providing flexibility of virtual care. 
    • Security: Protect vital patient and employee information using robust security features and meet HIPAA (The Health Insurance Portability and Accountability Act) security rule requirements. Ensure safety with encryption, locked meetings, passwords and moderator controls. 
    • Enhanced Accessibility: Enable patients to book virtual visits and access a fully-featured experience without any app download or setup. 
    • Straightforward Interpretation: Offer medical interpretation services in over 200 languages, including American sign language. 
    • EHR Integration: Use systems like EPIC to achieve direct access and automatic reporting. 
  • Gateway: Connect team video meetings to conference rooms by using Microsoft-certified CVI (cloud video interop). Increase flexibility and optimize hardware investments via the SaaS (software as a service) solution that allows quick deployment. Use custom-branding, vanity URLs and localized screen splashes. Access real-time analytics such as a dashboard for room performance, usage alerts and reporting. 
  • Rooms: Convert traditional meeting rooms into modernized, digital workspaces. Enjoy flexibility irrespective of room size and hardware or conferencing services. Employ user-centric meeting controls and use one-touch join to minimize meeting friction. Simplify room deployment, device management and room health monitoring. 
  • Simplified Integration: Connect across different domains of the same or different organizations using the link provided. Easily add or remove users in the video or audio-based calls. Minimize the technical barrier between conference room systems and applications, allowing efficient collaboration. Integrate with Slack, HipChat, Skype and more. 
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  • International Call Forwarding: Route calls from one country to another seamlessly, ensuring global connectivity for your business.
  • Local and Toll-Free Numbers: Choose from a wide range of local and toll-free numbers to establish a local presence in multiple regions.
  • Advanced IVR System: Implement an Interactive Voice Response system to efficiently manage and direct incoming calls based on caller input.
  • Call Recording: Record and store calls for quality assurance, training, and compliance purposes.
  • Time-of-Day Routing: Automatically route calls based on the time of day, ensuring calls are directed to the appropriate team or location.
  • Failover Forwarding: Set up backup numbers to ensure calls are never missed, even if the primary number is unavailable.
  • Voicemail to Email: Receive voicemail messages directly in your email inbox, allowing for easy access and management.
  • Simultaneous Ringing: Ring multiple numbers at the same time, ensuring that calls are answered promptly by the first available team member.
  • Call Analytics: Access detailed call reports and analytics to monitor call performance and make data-driven decisions.
  • Customizable Greetings: Create personalized greetings and messages to enhance the caller experience and reinforce your brand.
  • Blacklisting: Block unwanted or spam calls by adding numbers to a blacklist, ensuring a more efficient call management system.
  • Mobile App: Manage your call forwarding settings and access features on the go with a user-friendly mobile application.
  • API Integration: Integrate Global Call Forwarding with your existing CRM and other business tools for a seamless workflow.
  • Multi-Language Support: Offer support in multiple languages to cater to a diverse customer base.
  • Call Whisper: Provide agents with a brief message before they answer a call, offering context and improving customer interactions.
  • Call Queuing: Place incoming calls in a queue when all agents are busy, ensuring callers are attended to in the order they called.
  • Number Porting: Easily transfer your existing phone numbers to Global Call Forwarding without any disruption to your service.
  • Custom Ringback Tones: Replace the standard ringback tone with a custom message or music to enhance the caller experience.
  • Call Transfer: Transfer calls to another number or extension seamlessly, ensuring smooth communication within your team.
  • Caller ID Customization: Display a specific caller ID for outgoing calls to maintain a consistent business identity.
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Product Ranking

#16

among all
Business Phone Systems

#79

among all
Business Phone Systems

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User Sentiment Summary

Great User Sentiment 7267 reviews
Excellent User Sentiment 22 reviews
87%
of users recommend this product

BlueJeans has a 'great' User Satisfaction Rating of 87% when considering 7267 user reviews from 6 recognized software review sites.

98%
of users recommend this product

Global Call Forwarding has a 'excellent' User Satisfaction Rating of 98% when considering 22 user reviews from 1 recognized software review sites.

4.1 (6)
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4.3 (4116)
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4.32 (587)
4.91 (22)
4.3 (464)
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4.5 (1697)
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4.3 (397)
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Awards

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Global Call Forwarding stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Many users find BlueJeans to be intuitive and straightforward, allowing them to quickly schedule and join meetings without a steep learning curve.
Reliable Performance: BlueJeans is known for its stable connection and high-quality audio and video, ensuring smooth and uninterrupted communication for important business calls.
Meeting Recordings and Transcripts: The platform offers convenient features like meeting recordings and transcripts, which can be valuable for future reference, training purposes, or sharing with colleagues who couldn't attend the live meeting.
Integrations: BlueJeans integrates seamlessly with various business tools and calendar applications, streamlining workflows and enhancing productivity.
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Reliable Service: Global Call Forwarding is praised for its dependable service with minimal downtime, ensuring business continuity.
User-Friendly Interface: The platform is designed for ease of use, allowing businesses to manage their calls and settings without technical difficulties.
Excellent Customer Support: Users consistently report positive experiences with Global Call Forwarding's customer support team, citing responsiveness and helpfulness.
Comprehensive Features: Global Call Forwarding offers a wide array of features, including international call forwarding, virtual phone numbers, and advanced call routing, catering to diverse business needs.
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Limited PSTN Audio Features: Users have reported that BlueJeans' PSTN capabilities lack essential features like call recording, visual voicemail, and call queues, making it less suitable for businesses with traditional phone system needs.
Meeting Room Hardware Compatibility Issues: Some users have experienced difficulties integrating BlueJeans with existing meeting room hardware, particularly older or less common systems, leading to compatibility challenges and potential additional costs for upgrades or replacements.
Mobile App Limitations: The BlueJeans mobile app has been noted to have limited functionality compared to the desktop version, potentially hindering productivity for users who rely on mobile devices for business communication.
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Setup Complexity: While generally praised for ease of use, some users have reported occasional difficulties with the initial setup process of their phone system.
Pricing Transparency: A few users have expressed concerns regarding the clarity of pricing, particularly concerning potential hidden fees or billing complexities.
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Looking for a video conferencing platform that won't leave you feeling blue? BlueJeans might just be the perfect fit! User reviews from the past year highlight BlueJeans' user-friendly interface as a major strength, making it a breeze to jump into meetings without any technical hiccups. The platform's high-quality audio and video capabilities also receive consistent praise, ensuring crystal-clear communication and collaboration. Features like screen sharing, whiteboarding, and chat further enhance the user experience, allowing teams to work together seamlessly regardless of location. BlueJeans' robust security measures provide peace of mind for businesses of all sizes, ensuring that sensitive information remains protected. However, some users note that the platform's pricing can be a bit steep compared to competitors like Zoom or Microsoft Teams, especially for smaller businesses or teams with limited budgets. What truly sets BlueJeans apart is its ability to integrate with existing workflows and tools. The platform plays nicely with popular calendar applications like Google Calendar and Microsoft Outlook, making scheduling and joining meetings a cinch. Additionally, BlueJeans offers integrations with various communication and collaboration platforms, such as Slack and Microsoft Teams, streamlining workflows and boosting productivity. Given its comprehensive features, scalability, and security, BlueJeans is an ideal choice for mid-sized to large businesses with geographically dispersed teams or those that frequently collaborate with external partners. While the cost might be a consideration for smaller organizations, the platform's ease of use, reliability, and extensive features make it a worthwhile investment for businesses seeking a top-notch video conferencing solution.

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Is Global Call Forwarding all it's cracked up to be? User reviews from the past year indicate that Global Call Forwarding is a reliable and user-friendly business phone service, particularly praised for its call forwarding functionality, competitive pricing, and responsive customer support. Users particularly appreciate the platform's intuitive design, which allows for easy setup and management of international phone numbers with just a few clicks, a feature frequently highlighted for its convenience, especially by businesses operating in multiple countries. Some users mentioned the smooth porting process, praising the helpfulness of the support team. While Global Call Forwarding generally receives positive feedback, a few users expressed that while the service is good, it might not be the most cost-effective solution for all businesses, suggesting that pricing could be a potential drawback for some. Overall, Global Call Forwarding appears to be a strong contender in the business phone services market, particularly for businesses seeking reliable international call forwarding, a user-friendly interface, and excellent customer support.

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