Our analysts compared 8x8 vs Broadvoice based on data from our 400+ point analysis of Business Phone Systems, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Business Phone Systems
8x8 has a 'good' User Satisfaction Rating of 79% when considering 586 user reviews from 6 recognized software review sites.
Broadvoice has a 'excellent' User Satisfaction Rating of 91% when considering 45 user reviews from 2 recognized software review sites.
SelectHub research analysts have evaluated 8x8 and concluded it deserves the award for the Best Overall Business Phone Systems available today and earns best-in-class honors for Calling features, Collaboration, Phone system and Voice intelligence & analytics.
Broadvoice stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
8x8 is a business phone system that has received positive reviews from users in the past year. Many users praise its ease of use, reliability, and feature-richness. They also appreciate its ability to integrate with other business applications, such as CRM and ERP systems. 8x8 compares favorably to similar products in terms of its scalability, flexibility, and customer support. Its strengths include its cloud-based architecture, which makes it easy to deploy and manage, and its wide range of features, which can be customized to meet the needs of any business. However, some users have reported that 8x8 can be expensive, and that its customer support can be slow to respond at times. Overall, 8x8 is a well-rounded business phone system that is suitable for businesses of all sizes. It is particularly well-suited for businesses that need a scalable, flexible, and feature-rich solution. 8x8's differentiating factors include its focus on cloud-based solutions, its commitment to customer service, and its ability to integrate with other business applications. These factors are important because they allow businesses to take advantage of the latest technology, get the support they need, and streamline their operations. 8x8 is most suited for businesses that need a reliable, scalable, and feature-rich business phone system. It is also a good choice for businesses that want to integrate their phone system with other business applications.
Let's amplify the voices of Broadvoice users and see what they have to say: Broadvoice generally receives positive feedback, with users highlighting its reliability, call quality, and comprehensive features as key strengths. The platform's stability ensures minimal downtime, allowing businesses to maintain consistent communication with clients. Users appreciate the clear voice quality, which enhances professionalism and customer satisfaction. Broadvoice's extensive feature set, including call recording, voicemail transcription, and virtual receptionist, empowers businesses to streamline communication processes and improve efficiency. Some users find the interface slightly complex initially, but training resources and customer support help overcome this challenge. Compared to competitors like RingCentral and Ooma, Broadvoice offers competitive pricing and a wider range of features, making it a compelling choice for businesses seeking a robust and cost-effective solution. However, some users note that Broadvoice's mobile app functionality could be improved. Overall, Broadvoice is well-suited for small to medium-sized businesses that prioritize reliability, call quality, and a comprehensive feature set to enhance their communication capabilities. Its scalability allows it to grow alongside businesses, making it a valuable long-term investment.
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