ibi vs Klipfolio

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Our analysts compared ibi vs Klipfolio based on data from our 400+ point analysis of Business Intelligence Tools, user reviews and our own crowdsourced data from our free software selection platform.

ibi Software Tool

Product Basics

Ibi by Information Builders offers cloud-based data and analytics platforms that empower users to turn their information into insights through robust visualization, reporting and data management. WebFOCUS is its primary offering. Flexible, configurable and scalable, it integrates data from many sources, simplifies data workflows and enables fast, easy organization and analysis of data. It allows users to make more confident data-driven decisions that drive business results.

As of 2020, the vendor has announced that it will be acquired by TIBCO.
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Klipfolio is an analytics software tool that helps users wield data intelligently and confidently by building dashboards and reports that track KPIs and monitor trends. Users can glean insights from information across the organization collected in one convenient place and deploy interactive data visualizations that they can share with ease.

It is available through an annual or monthly subscription to one of four plans: Publish, Grow, Team and Team+. The number of dashboards and users allowed, as well as the data refresh rate and level of support varies depending on the pricing plan selected.
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$1,500/User, Annually
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$3,000 Annually, Freemium
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improve Data Literacy: Make data accessible to all, turning everyone into a decision-maker with a holistic overview of data. View the business as a whole through a comprehensive analytics dashboard, or drill down deeper to examine key components and drivers.
  • Highly Adaptable: Built for businesses of any size, it adapts to a broad range of skill levels, needs and expectations with ease. Choose from various plug-and-play options, which include industry-specific solutions.
  • Innovative Insights: Operationalize artificial intelligence, machine learning, natural language processing and advanced analytics to uncover significant discoveries hidden in enterprise data.
  • Embeddable: Enable teams or customers to efficiently make use of data through analytics embedded directly into their existing applications. 
  • Cloud-Based: Scale flexibly and stay current with updates through an all-in-one secure platform for the cloud.
  • Open Framework: Seamlessly connect to any database, data ecosystem or enterprise data source through the tool’s open, ubiquitous framework.
  • Free Trial: Try the cloud analytics platform for free for 14 days.
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  • Faster Decisions: Enables faster and better data-driven decision making with a dashboarding tool that shows meaningful KPIs first.
  • Ease of Use: Quickly upload and analyze data with dashboards with a simple architecture on the back-end — no coding required.
  • Simplified Data Sets: Create a range of data visualizations from a single data source, or a single visualization from a range of data sources. Pull raw data directly into the dashboard, removing complicated organization and exploration steps.
  • Integration with BI Tools: Make analytics reporting and visualization easier by integrating with traditional enterprise BI tools like Tableau, Domo, Qlik, Looker and Microsoft Power BI to enhance the data they hold.
  • Holistic BI: Get a more comprehensive view of business metrics across data sources and brand performance on social media, all collected and displayed in one place through data connectivity and data merging.
  • Data Visibility: Gain visibility into business data and understand where the business is at via real-time dashboards and reports.
  • Analytics On-the-Go: Retrieve data from the cloud-based architecture any time, anywhere with an internet connection, unlike on-premise solutions. Access the platform via a native app for both iOS and Android mobile devices as well as via web browsers.
  • Boost Collaboration: Align all stakeholders and employees with organizational goals by collaborating and sharing data with others internally and externally, whether in real time or periodically.
  • Scalability: Pay only for the required level of functionality and upgrade, downgrade or cancel the plan at any time. Add additional dashboards to any plan at a flat rate or consult the support team for a custom solution that can support hundreds to thousands of dashboards at once.
  • Free Trial: Test it firsthand through a free 14-day trial.
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  • Data Preparation: Connect to, join, blend and cleanse data through streamlined, automated processes. Improve data through quality indicators, data enrichment, built-in cleansing tools and more.
  • Data Integration: Integrate information from all kinds of data sources — real-time, batch, streaming, big data, social media, mainframes and more. Retrieve structured and unstructured data from multiple sources, including databases, cloud and on-premises applications, files and spreadsheets.
  • Data Management: Easily manage information with out-of-the-box components that give a more complete, holistic perspective of an organization’s data.
  • Data Governance: Instill an organization-wide trust in data that leads to better understanding overall. Establish references and standardize processes with centralized data collaboration, data lineage support and a formalized glossary of accepted terms.
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  • Data Connectivity: Retrieve data from thousands of different data sources with hundreds of built-in data connectors that include many of the most commonly sought-after data points. Connect to even more types of data with custom queries made through open web services. Or, pull data from SQL databases by uploading files the old-fashioned way and establishing FTP server connections.
  • Insight into Social Media: Blend social media data with other proprietary business data to interpret and present brand performance on social platforms such as LinkedIn, Twitter, Facebook and more.
  • Automated Data Retrieval: Automate data retrieval for visualizations from a range of data sources that automatically update on detecting a change in users’ data. Refreshes every 30 minutes by default, but can refresh at a faster rate on certain subscription plans.
  • Data Merging: Mash up information from disparate data sources to create insights that track desired KPIs with a more holistic view of business performance.
  • Data History With PowerMetrics: Leverage PowerMetrics to track and store multi-dimensional data points for metrics and provide continuous insights into current and historical information even for data services that don’t offer history, i.e. social media feeds. Explore historical trends by comparing time periods.
  • Data Visualizations: Maximize a dashboard’s visual impact by choosing from 15 different types of customizable visualizations.
  • Self-Service Interactivity: Deep-dive into dashboards by filtering and segmenting data by specific dimensions or adjusting date ranges. Gain context from insights with automatic trend lines and applied actions like grouping, filtering, aggregating and sorting.
  • Pre-built and Customizable Dashboards: Easily create dashboards by choosing a pre-built dashboard from a range of template options or create an entirely customized one.
  • Targets and Indicators: Keep track when metrics fall below or reach conditional pre-set thresholds with notifications and indicators that alert of both trends and potential issues or successes.
  • Sharing: Share access to dashboards and visualizations with a single click and download them as images or PDFs for sharing across social media or messaging apps. Set up scheduled reports to be distributed to a specific list of members on a regular basis. Embed dashboards into websites or other applications, display on TVs, or make them public for easy visibility with custom generated URLs.
  • Search Function: Search for data points, visualizations or dashboards using natural query language (NQL) search function, similar to how one would search using Google or other search engines.
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Product Ranking

#26

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Business Intelligence Tools

#19

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Business Intelligence Tools

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User Sentiment Summary

Great User Sentiment 420 reviews
Excellent User Sentiment 578 reviews
87%
of users recommend this product

ibi has a 'great' User Satisfaction Rating of 87% when considering 420 user reviews from 4 recognized software review sites.

93%
of users recommend this product

Klipfolio has a 'excellent' User Satisfaction Rating of 93% when considering 578 user reviews from 5 recognized software review sites.

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4.7 (28)
4.4 (156)
4.6 (165)
4.5 (170)
4.73 (169)
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4.7 (164)
4.3 (63)
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3.2 (31)
4.6 (52)

Awards

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Klipfolio stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Support: All of the users who mentioned the vendor’s support praised their responsive, helpful support team and dedication to customer success.
Reporting: Around 96% of users who mentioned reporting said that this tool works well for report creation and scheduled distribution.
Data Visualization: About 90% of users who reviewed the tool for data visualization said that it excels in dashboard and chart creation.
Functionality: This is a robust, feature-rich tool with a great degree of flexibility and frequent updates, according to around 76% of users who reviewed the tool’s functionality.
Ease of Use: According to about 63% of users who reviewed the platform’s ease of use, its intuitive drop-and-drop interface simplifies data analysis and visualization.
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Data Management: Approximately 94% of users who mentioned data preparation said that the platform helps create focused data models to power insightful and dynamic project dashboards.
Data Source Connectivity: Around 81% of users who mentioned its integration capabilities said that the tailored integration options of the platform are complemented by easy-to-use APIs and SQL queries to pull data from disparate data sources.
Functionality: Approximately 79% of users who reviewed its functionality said that the platform has a multitude of features for self-service data analysis to efficiently acquire valuable business insights.
Service and Support: Around 96% of users who reviewed support services said that they were very responsive and helpful, with fast turnaround times.
Cost: The free trial period is a big plus, and the solution gives value for money, approximately 81% of users who reviewed the tool’s cost said.
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User Interface: Of the users who mentioned this solution’s UI, approximately 87% said that it looks outdated, especially compared to those of competitors.
Cost: About 83% of users who reviewed it for price said that this solution is expensive, especially when considering add-on modules.
Performance: All of the users who reviewed the platform’s performance and speed mentioned bugs, lag and crashes, among other issues.
Learning Curve: It takes some time to learn this platform, according to about 60% of users who reviewed its learning curve.
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Speed: All users who reviewed its speed say that the platform is slow to load, with noticeable latency in data refresh.
Steep Learning Curve: Approximately 78% of users who reviewed training say that there is a steep learning curve to the platform, especially for formulas and functions.
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Information Builders Inc. (ibi) offers a feature-rich business intelligence data and analytics platform that unlocks actionable insights and the power of decision-making for users throughout an organization. Rated highly for ease of use by most reviewers, it empowers self-service data discovery with a user-friendly UI that enables drag-and-drop data analysis and visualization; some users noted that this UI looks outdated, especially compared to those of competitors. The platform offers a wide range of prebuilt data visualizations that users can further customize if necessary. This platform excels at creating and designing reports, then distributing them either at-will or through the automated scheduling tool, as noted by a majority of users who reviewed reporting. Most notably, the platform has an outstanding support team — all of the users who reviewed its support expressed satisfaction with their proactive, responsive assistance, citing the vendor’s dedication to the success of their customers as notably apparent. Customers can tailor the platform to their needs, as its flexibility allows for customized solutions. Frequent updates add value over time, though some users remarked that these sometimes break features from older versions. Other performance issues noted in reviews include lags when performing complex queries, infrequent crashes, slow load times and issues when accessing the platform from specific devices or browsers. While easy to pick up and use, especially for the end-user, some reviewers said that there is a learning curve to master the many features of this tool — a few users noted that this learning curve lasted a few months for some team members in their organizations. Overall, ibi data and analytics is a worthy pick for self-service data visualization and reporting, especially in the hands of an organization willing to invest the resources and time to make it shine.

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Klipfolio is a business intelligence tool that empowers users to visualize, analyze and share business data to track product trends. With powerful data querying capabilities via SQL and APIs, the solution integrates well with a multitude of applications. Users leverage its rich visualization libraries and strong data modeling capabilities to create impactful data dashboards, though some users said that the platform was sometimes buggy and had a limited scope in managing complex KPIs. With its vast range of features, users create and share reports on data that matters via URLs, PDFs, scheduled emails and snapshots to power decision-making processes. Approximately 96% of users who mentioned the platform’s support services said that the team was helpful and responsive. Most of the users who mentioned pricing said that the solution was affordable for organizations of all sizes and provided value for money. The solution does have some limitations though. All users who reviewed it for speed said that the platform slowed down, especially when applying filters, large file uploads and data refresh. Of users who reviewed its data integration capabilities, some said that the data source limit of 10 MB that comes with certain pricing plans can be limiting, especially when working with larger Excel and CSV files. Of users who mentioned cost, a few said that the additional fee for the periodic data refresh feature was a burden, though the introductory free trial offer could be quite attractive for new users. In summary, Klipfolio is a web and cloud-based BI solution that offers a range of data integration, KPI monitoring and dashboarding capabilities to empower data-driven decision-making across organizations.

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