Domo vs Toucan

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Our analysts compared Domo vs Toucan based on data from our 400+ point analysis of Business Intelligence Tools, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Domo is a cloud-based analytics platform that integrates end-to-end data management into one solution. Being SaaS, it’s available from anywhere with an internet connection. The vendor offers the best of both worlds — self-serve ease of use and data science.

Domo has a friendly interface aimed at senior management who are hard-pressed to make tough decisions daily. A breadcrumb trail at the top of the workspace will help you navigate between folders. A performant, scalable warehouse supports fast queries with in-memory data.

Domo Buzz is an instant messaging option like Slack with file sharing and is available on the mobile app also. Annotation options allowed me to add comments to my chart and mark data points of interest. If you want something more than what it offers, you can build your own apps within Domo. It’s our analysts’ pick and a user favorite in its category for these and more features.

Domo Everywhere is the embedded version, though it doesn’t offer as many options to design views as some other platforms, such as Dundas BI.

You can use Domo dashboards and reports for several critical tasks. Decide where to reduce spending and identify the factors that affect your business. Forecast demand for your services and products. Predict how unexpected events can impact the economy and your business and do much more.

There’s a 30-day free trial after which you can upgrade to the Standard or Enterprise pricing model. Or opt for the Business Critical edition to get a private AWS link that promises watertight security and reduces latency.

Some users mention performance limitations, which could be caused by shared cloud resources. The vendor offers a consumption model — pay for what you use and add unlimited users at a flat fee of $750.

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Toucan Guided Analytics (formerly branded as Toucan Toco) is a cloud-based platform consisting of two unified offerings that deliver data analytics and storytelling, as well as embedded analytics. Through data storytelling, it empowers businesses to explore their insights through visualizations and interactive dashboards. It centralizes information from disparate data sources and has a guided framework to help enterprises tell compelling stories with their data. Accessible to all, it encourages live collaboration throughout the analytics process to drive data-informed decision-making throughout an organization.

In its embedded analytics form, it allows customers to extend these accessible and actionable insights to their clients through an intuitive front-end experience.

Though it was built cloud-first, businesses can choose between the SaaS deployment via a private cloud, or an on-premise installation through Docker Image technology. It is suitable for small, medium and large businesses, and supports Windows, Mac and Linux.
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Accor
Allianz
BNP Paribas
Carrefour
Deloitte
L'Oreal
PricingHub
Renault Nissan
Sodexo
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Product Insights

Domo wins quite a few awards and high scores in our 400+ point analysis. The SelectHub scoring engine crunches this data to compute the final score. We base our evaluation on technical, functional and vendor criteria, as well as ease of deployment.

  • Gather Data: Use data from your preferred systems and sources with over 1,000 connectors. Set up integration tasks with automation. Make cloud warehouses work for you with the Domo Cloud Amplifier. Our analysts give the platform 96 for source connectivity.
  • Perform Complex Calculations: Blend and transform data, and create calculated columns with Domo Analyzer and Magic ETL. Target specific buyer segments with behavioral, store and sales data. Domo gets 91 for advanced analytics in our assessment, putting it ahead of Power BI and Qlik Sense.
  • Manage Data: Combine, aggregate, pivot and filter datasets with Magic ETL. A handy checklist on the screen guides you through the steps. Domo is intelligent — it shows green dots if two datasets have common fields while blending. We give it a 100 for data management.
  • Acquire IoT Insights: Domo differentiates itself with full support for IoT technologies, scoring a 100 in our analysis. It integrates with AWS IoT systems for edge analytics. Writebacks are super helpful for updating remote systems.
  • Gain ML Insights: Check if you’re spending wisely — create accurate cash flow models with machine learning. Boost your chances of closing customers by calculating the lifetime value for each buyer. Domo scores 100 in our analysis for built-in data science capabilities and its constant emphasis on AI/ML.
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Platform

  • Centralize Business Data: Helps teams get on the same page by creating a single source of truth. Connects to the cloud, on-premise databases, spreadsheets and more to collect all of an organization’s data into one centralized hub.
  • Speed Up Queries: Optimize data processing by minimizing queries through cache engines and custom indexes that accelerate webpage performance.
  • Automated Reporting: Takes the heavy-duty work of development, design and maintenance out of data analytics with automatically updated data and scheduled reports. 
  • Ease of Use: Explore and understand business insights through an intuitive UI – without requiring training, tutorials or coding experience. Caters to people who may not have the technical knowledge or programming skills to handle a more complicated BI tool.
  • Accelerate Adoption: Educates and guides teams on how to create compelling data stories. Encourage autonomous, skilled data analysis with self-learning tools such as a glossary and contextual tips that help in data comprehension.
  • Improve Data Literacy: Makes information accessible by displaying it visually, enabling transparency across departments and empowering all stakeholders to take BI into their own hands.
  • Made for Collaboration: Interact with other teams and share power in decision-making through workspaces. Improve communication between departments and help them align with each other by annotating, discussing, exporting and sharing dashboards. 
  • Never Say “So What?”: Support decision-making through data-driven strategies with built-in calls to action and adaptable recommendations. 
  • Fast Implementation: Save more time and resources for analysis and data storytelling by accessing on any device through the web – nothing to install.
  • Security: Protect data through no-code row-level security, custom user filters and granular permissions management for apps, dashboards, stories and datasets. The solution is hosted in a private cloud with SSL Grade A+ security certification and an infrastructure compliant with all RSSI expectations and RGPD standards. 

Embedded Analytics

  • Build Once, Deploy Anywhere: Design one app for all devices and deploy anywhere to anyone in minutes, whether on the standard platform or as an embedded analytics product.
  • Preserve Brand Identity: Maintain business branding through full customization and white labeling options, while offering the power of data storytelling and analytics to clients. 
  • Multi-Tenancy: Handle who can see what by managing access to each embedding with granular control.
  • Focus On What Matters: Saves the company time and money by helping teams focus dedicated efforts on products, alleviating the burden of developing analytics from scratch.
  • Empower Non-Technical Teams: Build and deploy apps with a guided framework, even without coding experience.
  • No On-Boarding Necessary: Boost adoption and customer retention through a client experience that feels familiar, with access to actionable insights from day one.
  • Accelerate Time to Value: Empowers businesses to roll out robust solutions to clients in just two weeks. 
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  • Domo App Studio: Design custom apps for needs Domo might not address out of the box. Build your own functionality without coding knowledge. Create branded visualizations with your trademark colors, logos and fonts. ESPN enhances the fan experience by capturing and analyzing customer data using a Domo Studio app.
  • Analyzer: Save time spent cleaning data manually. Use a special editor to set up checks for data inputs. Keep tabs on which charts and dataflows use a specific dataset with the lineage option. You can choose the best chart to present your data and annotate it. Use the Beast Mode for complex math.
  • DomoGPT: Get answers to data queries using AI Chat (currently in beta). Convert text to SQL or calculations and understand your data using text summaries. Use Domo.AI in a safe, governed space.
  • Personalized Data Permissions: Create custom data views for your users and hide sensitive data. Your regional managers get exclusive views specific to their roles, while senior management can switch between full and filtered views.
  • Domo Mobile: View cards and text summaries on the mobile app. Cards fit within the small screen, giving a great user experience. Domo Buzz allows sharing files to WhatsApp, Gmail, QuickShare and Google Drive. You can even save a screenshot to your phone gallery.
  • Alerts: Stay informed about KPIs that matter to you. Set new alerts and share them with selected users or subscribe to existing ones. Choose where you want to receive the notifications — email, mobile app or SMS.
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  • Connect Any Data Source: Connect to cloud and on-premise databases, cloud data warehouses, third-party BI solutions and REST APIs via over 100 built-in connectors, or create custom ones with an open-source library. Easily set up connectors to data sources, no programming knowledge necessary. Some supported connections include SAP, MicroStrategy, Google BigQuery, Oracle, SQL Server, Google Analytics, Salesforce and more. Pull data from CSV, Excel and static files to transform it into dynamic data.
  • Keep Data Up-To-Date: Refresh data on demand, automatically on a regular basis with a scheduler, or request it in real time. Define which sources to refresh and how often to refresh them through batch processing. Blends live and loaded data sources, tracking changes and debugging datasets with its Storytelling Tracker.
  • Integrated ETL: Extract, transform and load data, collecting it in an embedded data lake and cleaning it up before integrating it into the solution. Query data on the fly with Weaverbird, the vendor’s built-in, open-source no-code visual query builder. Integrates with existing ETL tools such as Talend, iPython, Notebook, Dataiku, Denodo and more, and is designed to be compatible with all information systems. Perform joins, slices, pivots and melts seamlessly, without the need to code. Supports ad-hoc transformation for evolution computation, date aggregation and other critical statistics.
  • Interactive Dashboards: Display KPIs in the form of an interactive story with the aid of graphic messages on ergonomic dashboards. Add additional context through comments, sources, captions, glossaries and more.
  • Toucan Toco Studio: Focus on the data story rather than design mechanics. Create charts, layouts and stories faster through guided design without needing technical skills. Add context and generate visualizations with a few clicks, all the while becoming more data-literate.
    • Data Visualization: Highlight key-value elements and add color and context to information through visualizations. Display data in visually appealing ways by creating more than 20 kinds of charts and graphs. Give context by including definitions and data sources in visualizations and annotating specific elements. Collaborate with others within the platform or in tools like Slack and MS Teams. 
    • App Gallery: Jumpstart the business by building dashboards in minutes from pre-designed templates. Choose from a gallery of ready-to-go applications; preview apps with a single click, then use as-is or customize as needed. Leverage sample data to view what the final product will look like, then download and populate data models with custom data. 
  • Collaboration: Drive action by continuing the conversation through annotations and comments on dashboards, and exchange ideas with others through the live chatbox. Ensure privacy by making direct comments visible to specific groups only. Export and share insights with others inside and outside the organization through tools like Slack and Teams.
  • Calls to Action: Decide exactly what to do with proprietary information through a built-in decision-support system that gives relevant recommendations, links to relevant insights and proposed next steps. 
  • Alerts: Add, edit and configure rules and conditions for email or push notifications through a dedicated notification environment.
  • Presentation Mode: Empower data-driven meetings by sharing insights with others in a presentation format. Schedule presentations with calendar events and invite people from anywhere to follow the data story. Identify metrics and interact with the dashboard in the presentation mode, and create a dialogue with the presenter through a chat box. 
  • Role-Based Administration: Maintain granular control of permissions across the organization. Ensure that roles and responsibilities are clear by defining roles like App Builder, App Validator, Viewer, Data Manager, Full Administrator and more. 
  • Mobile Access: Access proprietary information on any device — even on those that aren’t connected to the internet, thanks to an offline mode. With a mobile-first strategy, the vendor prioritizes the mobile version of a site and then adapts it for larger screens.
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Product Ranking

#25

among all
Business Intelligence Tools

#98

among all
Business Intelligence Tools

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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+ Add Product + Add Product
Advanced Analytics Augmented Analytics Data Management Data Pre-processing Data Transformation Data Visualization Embedded Analytics Capabilities Geospatial Visualizations And Analysis Mobile Capabilities Platform Capabilities Reporting 87 73 98 94 100 100 86 50 79 100 100 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 1818 reviews
Excellent User Sentiment 178 reviews
87%
of users recommend this product

Domo has a 'great' User Satisfaction Rating of 87% when considering 1818 user reviews from 4 recognized software review sites.

97%
of users recommend this product

Toucan has a 'excellent' User Satisfaction Rating of 97% when considering 178 user reviews from 5 recognized software review sites.

4.4 (790)
4.9 (84)
4.3 (312)
5.0 (8)
n/a
4.7 (23)
4.4 (481)
4.8 (62)
4.3 (235)
3.5 (1)

Awards

SelectHub research analysts have evaluated Domo and concluded it earns best-in-class honors for Platform Capabilities and Integrations and Extensibility.

Platform Capabilities Award
Integrations and Extensibility Award

Toucan stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Source Connectivity: About 86% of users citing data integration said they could connect to their preferred sources easily.
Ease of Use: Around 82% of users discussing the interface said options and tabs were straightforward and intuitive.
Data Visualization: About 74% of people who reviewed Domo for graphics appreciated the ease of creating and sharing data stories.
Functionality: Around 73% of users who mentioned features said Domo performed as expected.
Support Services: About 71% of reviews discussing assistance praised the support team for being helpful and responsive.
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Data Storytelling: Almost 96% of the users who mention data visualization say that they can create high-quality, interactive dashboards seamlessly.
Integrations: All users who discuss the tool’s integration capabilities say that it connects seamlessly to tools in their existing tech stacks, including cloud databases.
Ease of Use: The software’s intuitive interface offers an excellent user experience for report builders and consumers alike, according to all users who review its ease of use.
Support: Technical support is responsive and competent, as discussed by all users who mention support services.
Functionality: Around 56% of the users who review the solution’s capabilities say that it reduces the time to insight and embeds into enterprise applications seamlessly.
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Speed: About 78% of users discussing speed said the platform lagged sometimes.
Cost: Around 89% of users discussing price termed the platform as expensive.
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There are no cons for this product at the time of publishing this review synopsis.
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Domo has everything data teams could wish for — self-service ETL, advanced analytics and data science. Its rich set of connectors makes users happy as they praise its robust integration APIs. Its scripting language is similar to Power BI, and knowing SQL will shorten your team's learning curve. The vendor offers daily refreshes, currently capping them at 48.On the flip side, the interface seemed a bit clunky to me. Dashboards don’t display in the edit mode by default, which was a tad annoying. The Getting Started documentation is dated and doesn’t match the new interface. I could find my way around with help from user forums.While the vendor earns praise for releasing frequent updates, quite a few users say some much-needed features lack depth. According to our research, Domo offers only 64% of the required functionality out of the box, which is much less than what Power BI and Tableau provide. It also underperforms in data querying, scoring only 53 in our analysis.Some reviews mention bugs and that performance can lag when handling anything complex than simple visualizations. The slowness could be due to the multitenant SaaS model that provides shared computing. As for the mobile app, it didn’t work in the offline mode for me. I should mention here that I had opted for the trial version. A proof-of-concept will help you check if the issue persists in the paid edition.Domo’s pay-as-you-go model is great for estimating usage but be prepared to pay more for workload spikes. According to our research, about 89% of users who reviewed the price found Domo’s consumption model expensive. Small organizations working with a lean team might find it challenging to handle billing.Here’s what’s great about subscribing to Domo. You can create as many reports and dashboards as required — there’s no limit or additional cost. Plus, Domo allows adding an unlimited number of users. Domo accepts external data models from OpenAI, Amazon Bedrock, Hugging Face, Databricks and Jupyter Workspaces.Despite a competitive market, Domo is an excellent product for organizations seeking data visualization and strong integration. Its flexible pricing model and recent AI updates make it a strong challenger to leading data platforms.

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Toucan Toco is a cloud-based data communications tool that provides analytics and storytelling capabilities to enterprises. All users who discuss integration say that the tool aligns with their organizations’ cloud-first strategies, integrating with their existing tech stacks with ease. All users who review accessibility are unanimous in their reviews that its user-friendly interface provides an excellent user experience. All of the users who say they’ve contacted customer support say the team’s quick and informative responses are a plus. Almost 96% of users who review dashboarding say that they can create interactive and easy-to-understand data stories through its visualization module, Toucan Studio. 56% of the users who mention functionality say that the solution has a rich feature set and the vendor releases weekly updates, astutely incorporating users’ feature requests. In summary, Toucan Toco helps businesses increase revenue opportunities for businesses to differentiate themselves in the market through data visualization.

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