Domo vs Infor Birst

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Our analysts compared Domo vs Infor Birst based on data from our 400+ point analysis of Business Intelligence Tools, user reviews and our own crowdsourced data from our free software selection platform.

Infor Birst Software Tool

Product Basics

Domo is a cloud-based analytics platform that integrates end-to-end data management into one solution. Being SaaS, it’s available from anywhere with an internet connection. The vendor offers the best of both worlds — self-serve ease of use and data science.

Domo has a friendly interface aimed at senior management who are hard-pressed to make tough decisions daily. A breadcrumb trail at the top of the workspace will help you navigate between folders. A performant, scalable warehouse supports fast queries with in-memory data.

Domo Buzz is an instant messaging option like Slack with file sharing and is available on the mobile app also. Annotation options allowed me to add comments to my chart and mark data points of interest. If you want something more than what it offers, you can build your own apps within Domo. It’s our analysts’ pick and a user favorite in its category for these and more features.

Domo Everywhere is the embedded version, though it doesn’t offer as many options to design views as some other platforms, such as Dundas BI.

You can use Domo dashboards and reports for several critical tasks. Decide where to reduce spending and identify the factors that affect your business. Forecast demand for your services and products. Predict how unexpected events can impact the economy and your business and do much more.

There’s a 30-day free trial after which you can upgrade to the Standard or Enterprise pricing model. Or opt for the Business Critical edition to get a private AWS link that promises watertight security and reduces latency.

Some users mention performance limitations, which could be caused by shared cloud resources. The vendor offers a consumption model — pay for what you use and add unlimited users at a flat fee of $750.

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Infor Birst is a cloud-based analytics software tool that aims to help users discover insights without the need for analyst input. It unifies IT-managed enterprise data with user-owned data, supporting the blending of both in a top-down and bottom-up manner. It uses consistent business metrics to structure raw data into organized sets and visualizations. It helps users identify patterns and better understand their organization’s KPIs.

It offers a seamless, integrated UI that allows users to perform every step of the data analysis process in a single interface, enabling a smooth experience. It can be deployed either from the cloud or self-hosted on-premise.

Users can purchase it in three available formats: per-user fee, by department or business unit or by end-customer in embedded scenarios.

To explore other popular solutions that Infor offers, visit our Infor company page.
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$15/User, Monthly
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$2,500 Monthly, Quote-based
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Product Insights

Domo wins quite a few awards and high scores in our 400+ point analysis. The SelectHub scoring engine crunches this data to compute the final score. We base our evaluation on technical, functional and vendor criteria, as well as ease of deployment.

  • Gather Data: Use data from your preferred systems and sources with over 1,000 connectors. Set up integration tasks with automation. Make cloud warehouses work for you with the Domo Cloud Amplifier. Our analysts give the platform 96 for source connectivity.
  • Perform Complex Calculations: Blend and transform data, and create calculated columns with Domo Analyzer and Magic ETL. Target specific buyer segments with behavioral, store and sales data. Domo gets 91 for advanced analytics in our assessment, putting it ahead of Power BI and Qlik Sense.
  • Manage Data: Combine, aggregate, pivot and filter datasets with Magic ETL. A handy checklist on the screen guides you through the steps. Domo is intelligent — it shows green dots if two datasets have common fields while blending. We give it a 100 for data management.
  • Acquire IoT Insights: Domo differentiates itself with full support for IoT technologies, scoring a 100 in our analysis. It integrates with AWS IoT systems for edge analytics. Writebacks are super helpful for updating remote systems.
  • Gain ML Insights: Check if you’re spending wisely — create accurate cash flow models with machine learning. Boost your chances of closing customers by calculating the lifetime value for each buyer. Domo scores 100 in our analysis for built-in data science capabilities and its constant emphasis on AI/ML.
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  • Scalability on Demand: Prevents data bottlenecks caused by data loads that exceed capacity as business grows by scaling as needed through a multi-tenant architecture across a multi-node environment.
  • Faster Results: Delivers faster analytics across the entire organization by utilizing automated data analysis technology, cloud architecture and reusable metadata.
  • Data Clarity: Promote data clarity and reduce ambiguity by offering unique views into data to help everyone, regardless of technical expertise. Better understand the meaning of individual KPIs via the semantic layer, a set of shared business definitions.
  • Self-Service: Gives employees at all levels of technical skill self-service tools, such as drag-and-drop, to explore, analyze and visualize data through the user-oriented UX.
  • Informed Decisions: Make more data-driven business decisions by better understanding operations. Identify trends in business data by collecting, organizing, exploring and visualizing data.
  • Predict Future Outcomes: Generate actionable insights by leveraging AI to analyze historical data and improve business moving forward.
  • Intuitive Visualizations: Easily interpret trends by cleaning data and building understandable visualizations through machine learning.
  • Networked BI: Builds collective intelligence. Combines IT-managed enterprise data with user-generated data and eliminates data silos, unifying data from every part of an organization.
  • Certified Security: Secures data at every degree of detail, down to the row and column level. Employs strict data security protocols and procedures to protect data in  processes and data centers, which are certified for ISO27001 and SOC II, TYPE II standards and compliant with EU Safe Harbor laws.
  • Free Trial: Try it hands-on via a free trial.
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  • Domo App Studio: Design custom apps for needs Domo might not address out of the box. Build your own functionality without coding knowledge. Create branded visualizations with your trademark colors, logos and fonts. ESPN enhances the fan experience by capturing and analyzing customer data using a Domo Studio app.
  • Analyzer: Save time spent cleaning data manually. Use a special editor to set up checks for data inputs. Keep tabs on which charts and dataflows use a specific dataset with the lineage option. You can choose the best chart to present your data and annotate it. Use the Beast Mode for complex math.
  • DomoGPT: Get answers to data queries using AI Chat (currently in beta). Convert text to SQL or calculations and understand your data using text summaries. Use Domo.AI in a safe, governed space.
  • Personalized Data Permissions: Create custom data views for your users and hide sensitive data. Your regional managers get exclusive views specific to their roles, while senior management can switch between full and filtered views.
  • Domo Mobile: View cards and text summaries on the mobile app. Cards fit within the small screen, giving a great user experience. Domo Buzz allows sharing files to WhatsApp, Gmail, QuickShare and Google Drive. You can even save a screenshot to your phone gallery.
  • Alerts: Stay informed about KPIs that matter to you. Set new alerts and share them with selected users or subscribe to existing ones. Choose where you want to receive the notifications — email, mobile app or SMS.
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  • Automated Data Refinement: Automatically merge data from different sources into one user-ready data storage and optimize it for analysis. 
  • Semantic Layer: Boosts trustworthiness of data and reduces data anarchy by adding an agile semantic layer between the user and data. Work with data privately while staying connected to the network via a virtual tenant space.">
  • Real-time Access: Directly query on-premise data sources in real-time, eliminating the need to first extract and then upload data to the cloud.
  • Adaptive UX: Create reports and dashboards without coding knowledge via intuitive drag-and-drop tools. Supports different analytic styles, such as visual discovery, and mobile, and third-party tools such as Excel, R and Tableau. 
  • Reusable Rules: Automatically generates a common architecture based on a reusable set of business definitions without manual intervention.
  • Interactive Dashboards: Explore data even further via interactive dashboards that have drill-down capabilities such as lasso filters.
  • Multi-Tenant Cloud Architecture: Scales vertically and horizontally with a multi-tenant architecture built on a multi-node environment. Speeds insight generation by reducing the overall time spent on repetitive on-premise tasks. 
  • One-Click Data Connectivity: Access existing data with one click via its extensive library of pre-built connectors.
  • Embedded Analytics: Scale with clients’ businesses via flexible deployment options including embedding, APIs and localization capabilities.
  • Machine Learning: Recognizes patterns in data via Smart Analytics and automatically builds visualizations based on predictive analytics. Learns over time, and remembers previous search queries, past visualizations and more.
  • Deployment Options: Deploy as a SaaS through the cloud or go hybrid, keeping data in-house but running analytics through cloud-based servers. Or, deploy through a virtual appliance that delivers all the benefits of a traditional cloud-hosted SaaS while being locally hosted on-premise or in a private-cloud.
  • Mobile App: Access reports and dashboards via its native mobile application for iOS and Android.
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Product Ranking

#25

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#22

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Advanced Analytics Augmented Analytics Data Management Data Pre-processing Data Transformation Data Visualization Embedded Analytics Capabilities Geospatial Visualizations And Analysis Mobile Capabilities Platform Capabilities Reporting 87 73 98 94 100 100 86 50 79 100 100 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 1818 reviews
Great User Sentiment 560 reviews
87%
of users recommend this product

Domo has a 'great' User Satisfaction Rating of 87% when considering 1818 user reviews from 4 recognized software review sites.

82%
of users recommend this product

Infor Birst has a 'great' User Satisfaction Rating of 82% when considering 560 user reviews from 6 recognized software review sites.

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Awards

SelectHub research analysts have evaluated Domo and concluded it earns best-in-class honors for Platform Capabilities and Integrations and Extensibility.

Platform Capabilities Award
Integrations and Extensibility Award

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Synopsis of User Ratings and Reviews

Source Connectivity: About 86% of users citing data integration said they could connect to their preferred sources easily.
Ease of Use: Around 82% of users discussing the interface said options and tabs were straightforward and intuitive.
Data Visualization: About 74% of people who reviewed Domo for graphics appreciated the ease of creating and sharing data stories.
Functionality: Around 73% of users who mentioned features said Domo performed as expected.
Support Services: About 71% of reviews discussing assistance praised the support team for being helpful and responsive.
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Data Integration: About 80% of users who mentioned its data integration capabilities said that the platform, powered by built-in connectivity tools, connected well to many types of data sources.
Data Visualization: Approximately 81% of users who reviewed visualization said that the tool provided attractive and intuitive data presentation options for at-a-glance data analysis and trend charting.
Ease of Use: The platform was user-friendly and intuitive, according to around 77% of users who reviewed the interface.
Functionality: Approximately 68% of users who reviewed functionality said that the platform provided strong capabilities to streamline preparation and consumption of data for developers and end users alike.
Data Management: Automated data warehouse creation made data modeling a breeze, around 65% of users who reviewed the platform’s data management system said.
Setup: Around 69% of users who mentioned implementation said that the solution being cloud-based, coupled with excellent onboarding support from the vendor, made deployment easy.
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Speed: About 78% of users discussing speed said the platform lagged sometimes.
Cost: Around 89% of users discussing price termed the platform as expensive.
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Performance: Approximately 87% of users who reviewed the platform’s performance said that it was slow and inconsistent in data processing and data refresh.
Learning Curve: About 81% of users who mentioned the learning curve said that documentation was often insufficient and incorrect, and that the platform’s use of proprietary language made the learning curve quite steep.
Service and Support: About 46% of users who reviewed this feature said that support was poor and turnaround times were painfully long, extending up to several months.
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Domo has everything data teams could wish for — self-service ETL, advanced analytics and data science. Its rich set of connectors makes users happy as they praise its robust integration APIs. Its scripting language is similar to Power BI, and knowing SQL will shorten your team's learning curve. The vendor offers daily refreshes, currently capping them at 48.On the flip side, the interface seemed a bit clunky to me. Dashboards don’t display in the edit mode by default, which was a tad annoying. The Getting Started documentation is dated and doesn’t match the new interface. I could find my way around with help from user forums.While the vendor earns praise for releasing frequent updates, quite a few users say some much-needed features lack depth. According to our research, Domo offers only 64% of the required functionality out of the box, which is much less than what Power BI and Tableau provide. It also underperforms in data querying, scoring only 53 in our analysis.Some reviews mention bugs and that performance can lag when handling anything complex than simple visualizations. The slowness could be due to the multitenant SaaS model that provides shared computing. As for the mobile app, it didn’t work in the offline mode for me. I should mention here that I had opted for the trial version. A proof-of-concept will help you check if the issue persists in the paid edition.Domo’s pay-as-you-go model is great for estimating usage but be prepared to pay more for workload spikes. According to our research, about 89% of users who reviewed the price found Domo’s consumption model expensive. Small organizations working with a lean team might find it challenging to handle billing.Here’s what’s great about subscribing to Domo. You can create as many reports and dashboards as required — there’s no limit or additional cost. Plus, Domo allows adding an unlimited number of users. Domo accepts external data models from OpenAI, Amazon Bedrock, Hugging Face, Databricks and Jupyter Workspaces.Despite a competitive market, Domo is an excellent product for organizations seeking data visualization and strong integration. Its flexible pricing model and recent AI updates make it a strong challenger to leading data platforms.

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Infor Birst is an integrated cloud-based end-to-end solution for sourcing raw data, and extracting, warehousing and reporting for enterprise data analysis. With built-in tools for data integration and strong embedded analytics capabilities, users leverage its data visualization capabilities to create and share metric-specific dashboards and reports. Users who reviewed data management said that automated data warehouse creation was a strong feature of the platform, as well as its user-friendly interface. Many users who reviewed its functionality said that, equipped with a powerful ETL and efficient ODBC drivers for integration, the platform was flexible and scalable with a multitude of features for data discovery and analysis. Around 69% of users who reviewed ease of implementation said that deployment was easy with the integrated cloud platform, though some users said that the setup processes were unclear and they required in-house IT support for onboarding. On the flip side, users who mentioned performance said that the speed of data processing and data refresh was slow and this impacted report generation capabilities. Documentation was inconsistent and often incorrect, and the use of proprietary query language made the learning curve quite steep, many users who reviewed this feature said. Support turnaround times were woefully long, even extending up to several months as reported by a number of users. Some users who reviewed functionality said that the code was buggy and the platform stalled often when processing data for ad-hoc reporting. Many users complained that these bugs were not addressed for years, and new releases often impacted pre-existing features. Possibly because of its performance issues with large amounts of data, quite a few users rate it as a good BI tool for small and midsize companies that require less complex data analysis, rather than larger enterprises. In summary, Infor Birst is a BI ecosystem with a networked approach to data visualization and predictive analytics that eliminates data silos and serves as a single source of truth for enterprise data.

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