Datorama vs Chartio

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Our analysts compared Datorama vs Chartio based on data from our 400+ point analysis of Business Intelligence Tools, user reviews and our own crowdsourced data from our free software selection platform.

Datorama Software Tool
Chartio Software Tool

Product Basics

Datorama, a Salesforce business intelligence platform, helps businesses manage and analyze their data. It provides a unified view of data from various sources, including on-premises, cloud-based, and third-party platforms. Datorama is ideal for businesses seeking to enhance their data management and analytics capabilities, particularly those interested in leveraging predictive analytics for improved decision-making.

Key benefits include a comprehensive view of data sources, user-friendly dashboards and reports, predictive analytics functionalities, and integration with other business applications. Datorama's pricing is based on a per-user model, with annual costs starting at $1,000. User experiences suggest that Datorama offers robust data management and analytics capabilities, but some users have noted a steeper learning curve compared to similar products.

***Disclaimer: Pricing and features may change over time. Please refer to the official Salesforce website or other reliable sources for the most up-to-date information.***

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Chartio (acquired by Atlassian) was a cloud-based data analytics solution founded with the mission to make data accessible to anyone. It allows users to blend and process data from numerous sources into a single operational database and write queries through a drag-and-drop visual SQL interface. Via self-service analysis, it empowers users to discover actionable insights that provide answers to their questions. Its data visualizations and interactive dashboards help drive data-informed decision making.

It is available on a per-user monthly subscription basis, with three tiers of pricing: Startup, Growth and Premium.
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$3,000 Monthly
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$4,800 Quote-Based
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Product Insights

  • Single Cohesive Data Warehouse: Draws data from different sources and marketing channels into a single source. This dynamic landing zone applies machine-learning algorithms to the data in order to blend, clean, analyze and visualize it. 
  • Quick Insights: Automated insights take real-time data and generate quick, accurate visualizations to help users draw insights into their business data and trends. 
  • End-to-End Platform: From unstructured data source to intuitive visualization, this system does every step in a smooth interface to promote usability and an efficient workflow. 
  • Data Accessibility: Users of all technical abilities have access to their data via self-service BI. They no longer have to wait for analysis from a data scientist before they can start drawing insights from business data. 
  • Cross-Channel Visibility: Draws data from a variety of sources and blends them seamlessly to give users a smooth experience to explore data. Some of these channels include sales data, CRM data, social media, data warehouses and more. 
  • Actionable Insights: Analyze data to identify trends and patterns, and use it to make predictions, get better insight into business operations and glean actionable insights. 
  • Better Business Decisions: Decisions made based on general data are good, but decisions made based on historical proprietary data trends are much better. BI tools help users make data-driven business decisions and informed predictions, so they can always feel confident in their choices. 
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  • Make Data Accessible to All: Unlocks data analysis for everyone in an organization through an intuitive interface, interactive dashboards and a free self-learning library of resources. Reduce reliance on analysts or engineers with do-it-yourself access.
  • Get Connected in Minutes: Connect to unlimited sources within minutes and have the platform visualizing data within hours. 
  • Empower Data Teams: Analysts with technical knowledge can focus their time and efforts on building complex models and writing scripts instead of pulling basic reports for their managers. 
  • Speedy SQL: Write and edit queries faster than by manual input within the visual SQL interface. Set up repeatable workflows to speed up analysis, resulting in accelerated time to insight.
  • Improve Collaboration: Fosters teamwork around data — chat on dashboards, easily embed or send insights that are designed to be shared with others and spark conversations to align teams and clarify goals.
  • Security: Built with security in mind at every step, with SOC 2, HIPAA, Privacy Shield and GDPR certifications. Encrypts all data at rest and in flight, using industry-standard HTTPS to keep data safe and secure. Manage data access through secure login with Google Apps, SAML compatibility and role-based permissions for granular control. 
  • Scalability: Draw, blend and analyze data from wherever it lives and connect to as many sources as needed as the company grows. Scale up or down with a flexible pricing model — pay for exactly what is necessary.
  • Expert Support: Take advantage of an abundance of resources available both on the vendor’s website and through their support team, with extensive documentation and on-demand training sessions.
  • Free Trial: Sign up for a 14-day free trial to try it out for free.
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  • Reports: Generate a variety of ad-hoc or custom report types to answer specific business questions. 
  • Dashboards: Intuitive dashboards make it easy to create, edit, explore and share data visualizations and reports. 
  • Data Modeling: This feature connects and blends data from a variety of sources into a single data warehouse that is easily accessible by users. 
  • API Library: An extensive library of marketing APIs allow users to access and make changes to their applications and data. These create an ad tech and martech ecosystem that lets users plug data from any connected source directly into a visualization. 
  • Data Integration: TotalConnect powers limitless integration through machine learning artificial intelligence. Cleans and structures data in addition to scheduling automated updates to ensure data is always up to date. 
  • Custom KPIs: Custom fields and classifications allow users to query the exact information they need rather than relying on out-of-the-box options. 
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  • Data Connectivity: Integrates directly with most major sources, including Amazon Redshift, Google BigQuery, Google Sheets, MySQL, PostgreSQL, Snowflake, Amazon Athena, Amazon Aurora, Amazon RDS, CSV file uploads, Microsoft Azure, Microsoft SQL Server, Oracle and more. Databases remain secure as the solution maintains read-only access either through direct, encrypted cloud connections or SSH tunneled connections to cloud, hybrid or on-premise environments.
  • Data Blending: Draws data from multiple data sources to a single central database without altering the source data.
  • Visual SQL: Anyone can have the power of an analyst and form SQL queries with an intuitive drag-and-drop interface — no coding necessary. Explore, transform and visualize data. Makes data analysis more accessible for all while making more complex SQL analysis easier for pros, who can toggle to the raw text-based SQL editor at any point.
  • Data Visualizations: Build visually appealing charts and graphics that identify trends, patterns and outliers within datasets. Customize visualizations in any way, with chart options including area charts, bubble maps, bar charts, line charts, maps, pie charts, funnel charts, scatter plots, tables and more. 
  • Auto Chart Wand: Click the wand icon to auto-select the most suitable chart type for the data. 
  • Customizable Dashboards: Design interactive dashboards that provide the perfect portal for all crucial metrics in one place. Customize the layout and details of dashboards, and then save these styles as custom themes for other team members to use — or select from a variety of pre-set options.
  • Intuitive Data Exploration: Hover over charts to explore metrics, click on charts to drill down into filters and scroll around a dashboard to engage with visualizations. Dig deeper with slice and dice filters, sorting options and search capabilities. 
  • Snapshots: Automatically saves a PDF copy of selected dashboards at pre-set daily times. Travel through time to review historical data, track how metrics have changed and save information, maintaining accurate records for audits.
  • Comment on Dashboards: Invite teammates to join dashboards and control their level of editing access. Discuss insights, exchange feedback or request help through inline commenting and mention tagging, without leaving dashboards. Stay informed of new replies and mentions through email notifications and in-app alerts.
  • Sharing Options: Embed a real-time interactive version of a dashboard into other applications or sites with a customizable code snippet. Share dashboards via scheduled email alerts or download them in various file formats like PDF, PNG or SVG for optimal sharing and collaboration. Connect to Slack and share insights directly to team channels or conversations.
  • Alerts: Schedule a query to run at designated intervals and if the value returned meets a specified threshold, designate an email alert to send to any party, licensed or not. Integrate alerts with email, third-party automation software, or slack. 
  • Permissions: Establish teams for each department — for example, sales, marketing, support, etc. — and assign permissions for dashboards and data sources to the entire group. Manage permissions on an even more granular level, down to a per-user basis.
  • Data Connectivity: Integrates directly with most major sources, including Amazon Redshift, Google BigQuery, Google Sheets, MySQL, PostgreSQL, Snowflake, Amazon Athena, Amazon Aurora, Amazon RDS, CSV file uploads, Microsoft Azure, Microsoft SQL Server, Oracle and more. Databases remain secure as the solution maintains read-only access either through direct, encrypted cloud connections or SSH tunneled connections to cloud, hybrid or on-premise environments.
  • Data Blending: Draws data from multiple data sources to a single central database without altering the source data.
  • Visual SQL: Anyone can have the power of an analyst and form SQL queries with an intuitive drag-and-drop interface — no coding necessary. Explore, transform and visualize data. Makes data analysis more accessible for all while making more complex SQL analysis easier for pros, who can toggle to the raw text-based SQL editor at any point.
  • Data Visualizations: Build visually appealing charts and graphics that identify trends, patterns and outliers within datasets. Customize visualizations in any way, with chart options including area charts, bubble maps, bar charts, line charts, maps, pie charts, funnel charts, scatter plots, tables and more. 
  • Auto Chart Wand: Click the wand icon to auto-select the most suitable chart type for the data. 
  • Customizable Dashboards: Design interactive dashboards that provide the perfect portal for all crucial metrics in one place. Customize the layout and details of dashboards, and then save these styles as custom themes for other team members to use — or select from a variety of pre-set options.
  • Intuitive Data Exploration: Hover over charts to explore metrics, click on charts to drill down into filters and scroll around a dashboard to engage with visualizations. Dig deeper with slice and dice filters, sorting options and search capabilities. 
  • Snapshots: Automatically saves a PDF copy of selected dashboards at pre-set daily times. Travel through time to review historical data, track how metrics have changed and save information, maintaining accurate records for audits.
  • Comment on Dashboards: Invite teammates to join dashboards and control their level of editing access. Discuss insights, exchange feedback or request help through inline commenting and mention tagging, without leaving dashboards. Stay informed of new replies and mentions through email notifications and in-app alerts.
  • Sharing Options: Embed a real-time interactive version of a dashboard into other applications or sites with a customizable code snippet. Share dashboards via scheduled email alerts or download them in various file formats like PDF, PNG or SVG for optimal sharing and collaboration. Connect to Slack and share insights directly to team channels or conversations.
  • Alerts: Schedule a query to run at designated intervals and if the value returned meets a specified threshold, designate an email alert to send to any party, licensed or not. Integrate alerts with email, third-party automation software, or slack. 
  • Permissions: Establish teams for each department — for example, sales, marketing, support, etc. — and assign permissions for dashboards and data sources to the entire group. Manage permissions on an even more granular level, down to a per-user basis.
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Product Ranking

#35

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#43

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User Sentiment Summary

Great User Sentiment 156 reviews
Great User Sentiment 343 reviews
85%
of users recommend this product

Datorama has a 'great' User Satisfaction Rating of 85% when considering 156 user reviews from 5 recognized software review sites.

89%
of users recommend this product

Chartio has a 'great' User Satisfaction Rating of 89% when considering 343 user reviews from 5 recognized software review sites.

n/a
5.0 (11)
4.3 (89)
4.5 (246)
4.36 (22)
4.6 (34)
4.6 (16)
n/a
4.6 (9)
4.4 (5)
3.5 (20)
3.9 (47)

Synopsis of User Ratings and Reviews

Dashboard: It offers a flexible and highly customizable dashboard, as noted by more than 89% of reviewers who mention dashboards.
Easy Integration: It integrates easily with multiple platforms, as observed by 75% of the users specifying integration.
Customer Support: It has responsive and receptive customer support, as stated by 75% of reviewers who refer to customer support.
Automated Reporting: All users that mentioned reports noted that it provides automated in-depth reporting functionality.
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Data Analysis: All of the users who reviewed this platform for data analysis said that it delivers valuable, accurate insights and a variety of options for digging deeper.
Ease of Use: Of the reviews which mentioned ease of use, more than 88% said that this is an excellent tool for non-technical users, with an intuitive user interface.
Data Visualization: About 80% of users who reviewed this feature said that the solution does a good job of visualizing data and metrics to facilitate easy understanding.
Navigation: It is easy to navigate through different tools and options in the system; as observed by 60% of users who talked about navigation.
Collaboration: Of the reviews which referenced its sharing and collaboration features, more than 91% said it excels in bringing users together and empowering a data-driven culture.
Short Learning Curve: According to 82% of users who reviewed its learning curve, this solution is quick and easy to pick up, especially thanks to the resources provided by the vendor.
Support: Support is both helpful and proactive, and the vendor incorporates feedback into future updates, according to 88% of users who reviewed their support offerings.
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Learning Curve: It has a steep learning curve for beginners, as stated by 100% of reviewers who referred to a learning curve.
Software Setup: Around 50% of the users who specify setup report that the software setup process is cumbersome.
Slow Performance: Platform performance can become slow sometimes, as observed by all the reviewers who spoke about performance.
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Speed: Of the users who mentioned its speed, approximately 83% said that it loads too slowly, with timeouts for especially large queries.
Price: About 63% of users who reviewed its cost said that it’s too expensive, especially when adding the embedding feature to their plan.
No Mobile App: All of the users looking for a mobile app said that there currently is no application for mobile devices available.
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Datorama is an AI-powered marketing intelligence company that helps its users make smarter business decisions by connecting and working on their KPIs and marketing data. Its flexible and highly customizable dashboard can improve customer experiences, but slow performance can hinder productivity. It provides automated reporting and easy integration capabilities with multiple platforms. Many users have noted that the setup process is cumbersome, and it involves a steep learning curve for new users. Nevertheless, its receptive and responsive customer support has helped reviewers solve multiple issues.

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Chartio is a SaaS BI tool that rates quite highly with its user base, thanks to a myriad of unique benefits and features that help companies save time and increase productivity. Most significantly, many reviews focused on its ease of use — not only is the platform user-friendly and intuitive, with a clean, drag-and-drop interface, but it’s also designed to help users build SQL queries without coding knowledge. Easy to pick up, it’s also easy to master, with a remarkably short learning curve due to built-in tools and tips, as well as an abundance of vendor-provided documentation, online resources and proactive customer support. Many users reported that this tool increased organization-wide data literacy and reduced reliance on their IT, R&D and analyst departments by providing truly self-service BI. In addition, it facilitates smooth collaboration and painless sharing of insights. Users also praised its data analysis functionality, which gives insight into overarching trends while inviting deeper exploration at a granular level through flexible filters, slice-and-dice tools and drill-down capabilities. This tool’s data visualization and dashboarding features, while lacking in some customization compared to competitors, help users track KPIs and see metrics from all of their data sources in one place. However, some reviews mentioned that this solution suffers from slow loading times and refresh rates, especially with larger data sets. Another con cited by several users is its cost: while some say that it’s affordable, others say that it’s too expensive for what it provides and that the price hike associated with adding embedding to pricing plans is too high. For businesses specifically looking for a mobile app, this tool may not be the right fit, as there is currently no mobile app. Though it lacks some advanced features needed by power users or provided by other alternatives, some reviews said that this is a trade-off for its ease of use with business users. Overall, Chartio is a great fit for businesses seeking to empower all their employees with data-driven decision making and encourage them to discover their own insights, while reducing the burden on their IT department.

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