Tableau Online vs SAP Analytics Cloud

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Our analysts compared Tableau Online vs SAP Analytics Cloud based on data from our 400+ point analysis of Business Analytics Tools, user reviews and our own crowdsourced data from our free software selection platform.

Tableau Online Software Tool
SAP Analytics Cloud Software Tool

Product Basics

Tableau Online is a fully-hosted SaaS that enables users to perform self-service data analytics through the cloud from any device, anywhere at any time. It can create advanced visualizations that draw data from a variety of database sources and convert that data into understandable results. By creating and exploring interactive dashboards, users are easily able to discover insights and share them with others, empowering all members of an organization to make data-informed decisions.

Each deployment requires at least one creator membership, which includes the desktop version, prep builder and a creator license for online. Users can acquire additional licenses for explorers and viewers, with a minimum of five explorers or 100 viewers. Subscriptions are priced per user per month and billed annually. Enterprise pricing with volume discounts where applicable is also available. The vendor also offers a data management add-on that enhances data preparation and governance.
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SAP Analytics Cloud is an augmented analytics solution that uses machine learning technology to generate data visualizations and simulate predictive scenarios. It provides every member of an organization with access to automatic, interactive insights via natural language processing. Powered by artificial intelligence, it helps businesses make decisions with confidence by exploring what-if possibilities based on historical data.

There are multiple plans available with different functionality levels, so businesses can choose the subscription that provides the best fit for their needs.
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$15/User, Monthly
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$36/User, Monthly
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Product Assistance

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Product Insights

  • Harness the Cloud: Accessible any time, anywhere and from any mobile device or internet browser. Easily share analytics with others both inside and outside of the organization, enhancing collaboration.
  • Ease of Use: Analyze data through a user-friendly UI, intuitive drag-and-drop actions and natural language processing. 
  • Fast Implementation: Skip the long setup that comes with an on-premise solution like Tableau Desktop and get started right away. Ready to roll out in hours and doesn’t require server configuration, IT intervention, upgrades or any other administrative tasks.
  • Scalability: Provides the flexibility for companies to buy exactly what they need and scale up or down with licenses as needed.
  • Tailored To Your Team: Empower everyone to do their jobs better with the proper access to data according to their role and license. Organizations pay only for the functionality they want.
  • Data-Informed Decision Making: Uncover trends and patterns in data through artificial intelligence and machine learning and highlight it for analysts to examine. Discover insights visually and make decisions backed by data. 
  • Self-Service BI: Drive data literacy throughout an organization. Everyone gets more from their data through a self-service model — drill-down, filter and blend data through interactive dashboards to dig deeper for answers.
  • Everything in Real-Time: Set data to refresh manually or on an automatic schedule to ensure that all information is up-to-date. Share insights with others at the click of a button, keeping everyone in the loop. 
  • Direct Web Authoring: Provide analyst teams with a centralized workspace and enable those without Tableau Desktop to create data visualizations based on data source connections. Grant administrators extensive projects and content permissions to ensure strict data governance.
  • Hassle-Free Upkeep: All updates roll out automatically, ensuring everyone has the latest version and features. Provides data security and IT staff to maintain the servers, saving valuable time and money by taking care of all hardware and maintenance. Reduces the number of computers and Tableau Desktop deployments a business needs to manage.
  • Free Trial: Try out any of Tableau’s deployment options, including Online, through a free 14-day trial that includes the data management add-on. 
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  • Increase Efficiency: Automatically generates relevant explanations and insights, saving time for those who would otherwise spend it slicing and dicing data to find that information.
  • Smarter Analytics: Digs deeper and thinks smarter with data thanks to machine learning technology that powers its Smart Predict, Smart Insights and Smart Discovery modules.
  • No IT Training Needed: Discover insights through natural-language processing which eliminates the need for cryptic queries. Easily access augmented analytics, irrespective of skill levels in data science or visualization.
  • Anticipate Problems: Detect risks and avoid issues before they happen through predictive forecasting and alerts.
  • More Informed Decisions: Determine the best course of action through AI-powered capabilities that take the uncertainty and guesswork out of decision-making.
  • Visualize Impact: Software algorithms identify key influencers and make it easier to see what drives business and what impacts the bottom line the most.
  • Work Better Together: Collaborate through the cloud, keeping in constant communication to get the job done together.
  • Free Trial: Download a 30-day free trial version from the vendor's website.
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  • Data Connectivity: Browse published data sources on the organization’s Tableau site, upload Excel or text-based data sources directly to browsers, use connectors to connect to data in a cloud database or server, or make use of dashboard starters to connect to common enterprise solutions.
  • Dashboard Starters: Instead of creating data visualizations from scratch, connect accounts to Tableau and in just a few clicks, retrieve data from enterprise solutions already in use to automatically populate pre-designed dashboards. Currently provides Dashboard Starters for Salesforce, Oracle Eloqua, Marketo, LinkedIn Sales Navigator and ServiceNow.
  • Tableau Site: Supplies a private workspace on the web to publish workbooks and collaborate with colleagues. Tableau sites integrate with Tableau Desktop; publish insights directly to the site from desktop at any time to share with others. 
  • Role-Based Permissions: Managers can set role-based access to individual dashboards or the system as a whole. Keep tabs on access to the site, views and dashboards based on license type, site role and content permissions. 
  • Web Authoring: Explorers — create and edit workbooks directly on the website, utilizing published data sources to generate and tailor views, dashboards and stories. Creator licensees, do even more — connect to new data sources, prepare data and use Ask Data and Dashboard Starters to jumpstart analysis. 
  • Ask Data: Quickly build data visualizations by typing analytical questions in natural language; interact with data and receive answers in the form of automatically generated graphics. From there, customize and adjust the fields and visualization types as needed.
  • Geo Visualization: View data geographically to gain location-based insights and improve transparency into business operations. Connect the solution to Google Maps for exact positioning or utilize its built-in geographic features to plot data on a map.
  • Multi-Table Data Analysis: With Relationships, combine data from multiple tables for analysis. Unlike joins, relationships ensure more accurate analysis by preserving values and the native level of detail in data, instead of duplicating it. Automatic, dynamic and context-aware, relationships create custom, flexible data sources that can be easily defined, changed, used and reused for data visualizations or analytic flows. 
  • Data Exploration: Dig deeper into data; drill down, focus on particular regions of dense data or hone in on a group of outliers and view underlying data sources. Hovering over selected marks triggers tooltips that offer more options for those data points. 
  • Present Data Your Way: Communicate data insights in any way, through any kind of data visualizations. Customize and format almost every component of a workbook, build an interactive dashboard or create a story sheet that tells a visually compelling narrative. 
  • Metrics: Create metrics that track changes to data over time and monitor KPIs like daily sales numbers. 
  • Share Content: Share projects, workbooks, views, flows and more with others directly through the Tableau site or by sending a direct link to the content. Embed a view into a web page or for offline usage, download a view as an image, .csv file, PDF, PowerPoint or Tableau workbook. 
  • Updates by Email: Subscribe to a view or workbook and receive an emailed image or PDF snapshot at regular intervals, without needing to log-in to the platform. Set data-driven alerts that trigger and send an email notification if data reaches certain defined conditions or thresholds. Tableau Online checks these alerts every 60 minutes. 
  • Comments: Engage in conversation about insights with colleagues through @mention tagging and interactive snapshots.
  • Tableau Catalog: Automatically indexes all content on a Tableau site, gathering metadata and enabling quick search of all data. Identify stale or deprecated data, better understand the data that powers published visualizations and trace the source of data and impact of changes to that data.
  • Developer Resources: Extend the capabilities of Tableau with resources from the Developer Portal, including APIs, data connectors, documentation and examples, as well as discussions on the Tableau developer community forums.
  • Mobile App: Get a personal window into the organization’s Tableau site via a native mobile app for iOS and Android systems with controls optimized for touch. Through curated data headlines, always see the most significant KPIs first. Offline sync keeps data visualizations up-to-date, even on-the-go. 
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  • Data Preparation: Alerts as to possible errors and automatically cleans data through machine learning technology to enhance data for deeper insights. Offers context-based suggestions for better data preparation and data visualizations through Smart Transformations.
  • Chat With Data: Type questions into the Search to Insight bar in natural language to instantly create visualizations — no syntax mastery necessary. Analyze data easily, similar to using a search engine.
  • Instant Data Visualization: See the full picture in seconds; the solution generates interactive charts and graphs automatically upon query.
  • Predictive Forecasting: Generates prediction models that learn from historical data to automatically detect risks and predict what is likely to happen in the future.
  • What-If Analysis: Create what-if simulations through the power of self-service machine learning. Plan for the next steps by fine-tuning prediction scenarios based on confidence levels.
  • Highlight KPIs: Answer the “why” and “what” questions through augmented analytics. Identify the top contributors to business performance — the people, products and processes that contribute to the overall story.
  • Analyze Anomalies: Take corrective action aided by Smart Discovery, which automatically points out outlying data.
  • Hybrid Analytics: Protect technology investments by continuing to manage on-premise systems and existing data infrastructure, while simultaneously moving towards the future by leveraging the cloud. Supports a wide range of data connections, ensuring import and access to data from any source to maintain a 360-degree view of the business.
  • Partners: Over 100 partners offer upwards of 430 analytical extensions in the SAP App Center that provide additional value and industry specific applications to the platform.
  • Built-In Collaboration: Create discussions, assign tasks and deadlines and comment on data points. Share information and interact with each other continuously on screen.
  • Mobile App: Stay connected to the Cloud via a responsive, interactive iOS app.
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Product Ranking

#28

among all
Business Analytics Tools

#34

among all
Business Analytics Tools

Find out who the leaders are

Analyst Rating Summary

we're gathering data
79
we're gathering data
88
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50
we're gathering data
97
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Tableau Online
SAP Analytics Cloud
+ Add Product + Add Product
Advanced Analytics Augmented Analytics Dashboarding And Data Visualization Data Management Data Querying Embedded Analytics Geospatial Visualizations And Analysis Internet Of Things (IoT) Analytics Mobile BI Platform Functions Reporting 88 50 97 100 88 0 65 60 87 91 93 0 25 50 75 100
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100%
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88%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

Tableau Online
SAP Analytics Cloud
+ Add Product + Add Product
Availability & Scalability Data Sources Connectivity Deployment Options Extensibility OS Support Security 100 68 100 50 100 88 0 25 50 75 100
we're gathering data
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89%
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11%

User Sentiment Summary

Great User Sentiment 5306 reviews
Great User Sentiment 834 reviews
87%
of users recommend this product

Tableau Online has a 'great' User Satisfaction Rating of 87% when considering 5306 user reviews from 4 recognized software review sites.

85%
of users recommend this product

SAP Analytics Cloud has a 'great' User Satisfaction Rating of 85% when considering 834 user reviews from 4 recognized software review sites.

4.4 (962)
4.2 (274)
4.5 (1539)
4.3 (72)
4.3 (2474)
4.1 (148)
4.1 (331)
4.3 (340)

Synopsis of User Ratings and Reviews

User-Friendly: The platform is intuitive and user-friendly, according to 85% of users who mentioned its ease of use.
Sharing and Collaboration: About 80% of users who mentioned sharing said that the platform enables enhanced collaboration and work distribution through its sharing capabilities.
Data Connectivity: Of the users who mentioned its data integrations, approximately 80% expressed satisfaction with its ability to connect to a variety of data sources and consolidate data in one place.
Data Visualization: It holds a high satisfaction rating with users reviewing it for data visualization, with over 90% of users praising its interaction dashboards and drag-and-drop capabilities.
Accessibility: All users who reviewed this feature said its accessibility from browsers and mobile devices was a major plus.
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Data Visualization: Approximately 91% of users who reviewed visualization said that they can customize dashboards effortlessly with the solution’s wide range of templates and graphics libraries.
Ease of Use: Citing the platform’s modern and intuitive interface, around 89% of users said that the platform makes it easy to develop stories without technical knowledge thanks to Smart Discovery.
Data Analysis: Mentioning its forecasting and predictive analysis capabilities, approximately 87% of users said that the solution enables collaborative enterprise planning via statistical and predictive analysis.
Web and Mobile Accessibility: Discussing its easy accessibility on multiple browsers, around 72% users said that the platform works well on a wide range of devices.
Data Connectivity: Approximately 70% of the users who mentioned integration said that the tool, with strong live data connections, integrates well with other applications and data sources.
Functionality: Around 55% of the users who discussed features said that the tool is scalable and quite versatile, with frequent updates.
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Speed: This solution struggles with performance issues, with over 76% of users that mentioned system speed reporting problems with it lagging or loading slowly.
Data Refreshes: Around 92% of the users who reviewed this feature cited its slow manual data refreshes as a pain point for them.
Price: Over 85% of users who reviewed its pricing said that licensing is both too expensive and restrictive, with purchases requiring a large number of licenses.
Learning Curve: Though relatively easy to pick up, the platform requires somewhat extensive training to make the most of its capabilities, as noted by about 83% of users reviewing its learning curve.
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Performance: Approximately 85% of users who reviewed performance said that some features do not work well at the enterprise level.
Reporting: Around 58% of users who mentioned reporting said that report creation with the tool is complicated and needs IT support.
Data Management: Approximately 52% of users who discussed data preparation said that the platform needs more ubiquitous data modeling capabilities.
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Tableau Online is a strong BI offering that serves as one of several options from Tableau, well known for its powerful data visualization tools. Many users would agree with this sentiment, citing its drag-and-drop capabilities, customization options and wide range of visualization options. Its intuitive UI invites users of all skill levels to analyze and work with data, though additional training is necessary to make use of the platform, with dashboard customization being one example where many users said they needed IT support. It establishes a private workspace on the web for users to analyze and work with data, with most users agreeing that it empowers cross-departmental collaboration, allowing for smoother communication between analysts and end-users. Accessible from both web browsers and mobile devices, it moves data analysis away from the desktop and enables users to bring their data wherever they go - a feature highly praised in recent reviews. Data source connectivity also rated highly with users who found it easy to connect to major data sources, though some noted that connections to unsupported sources were tricky. The most significant issue for most Tableau Online users is data refreshes - users said that they needed to publish new data to their site manually in order to refresh the information, a process that was both time consuming and damaging to data accuracy. For these reasons, Tableau Online struggles with real-time data and is better suited for historical data analysis, according to several reviews. In addition, the platform experiences performance issues, loading slowly when users filter or refresh data in particular. Others express concern that its licensing model is too restrictive and cost-prohibitive, requiring a minimum of 100 licenses for certain roles; several reviewers said that the ROI is simply not there for smaller to mid-sized businesses. Overall, Tableau Online offers many features that can help companies spread data literacy throughout their organization with relative ease of use, but may not be a good fit for all user needs.

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SAP Analytics Cloud is a powerful data visualization tool that helps users explore data in an easy-to-understand format and discover metrics that help them make informed decisions. Many users who reviewed visualization said that the platform has rich graphics libraries and a range of templates for story presentation of business metrics. Citing its aesthetic design, a majority of users said that the solution’s interface is intuitive for programmers and non-technical users alike. Mentioning its strong predictive and augmented analysis capabilities, a lot of users said that the platform is a strong planning tool and helps them gain business insights easily. Many users said that the tool works well on a plethora of devices, including mobile, and is accessible on multiple browsers, though some users said that its offline mode capabilities are limited. Most of the users who reviewed data integrations said that the tool handles large amounts of data seamlessly, though quite a few users said its compatibility with live connection data sources is limited to other SAP products. Reviewing functionality, a majority of users said that the tool is versatile and scalable to ensure a great end-to-end user experience, though some said that it needs more features, such as improved live data analytics. The solution does have its limitations, though. Around 85% of users who reviewed its performance said that it struggles at the enterprise level, though quite a few users said that it performs exceedingly well within the SAP ecosystem. A majority of the users who mentioned reporting said that the solution lacks automatic report distribution and broadcasting capabilities, though some said that it has excellent analytical and data-oriented report creation. Many users who discussed data management complained that the process for updating an existing data model needs a lot of rework, and that the solution needs more versatile modeling features. Overall, SAP Analytics Cloud is a planning tool with strong BI capabilities that brings the power of cloud computing to self-service data analysis for gaining actionable insights into business metrics.

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