Our analysts compared IDrive vs CrashPlan based on data from our 400+ point analysis of Backup Software, user reviews and our own crowdsourced data from our free software selection platform.
among all Backup Software
IDrive has a 'excellent' User Satisfaction Rating of 90% when considering 448 user reviews from 1 recognized software review sites.
CrashPlan has a 'excellent' User Satisfaction Rating of 90% when considering 465 user reviews from 2 recognized software review sites.
IDrive stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
CrashPlan stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Is your data driving you crazy? IDrive offers an enticing solution for individuals seeking to safeguard their digital lives. User reviews from the past year highlight its affordability as a major plus, particularly for the generous storage space offered. Many users feel it's a steal, especially with the first-year discount, making it a strong contender against competitors like Backblaze. However, the road with IDrive isn't without its bumps. A recurring grievance among users is the inconsistent customer support experience. Some describe encountering roadblocks when seeking assistance, leaving them feeling frustrated. Another pothole is the occasional report of backups failing without a warning flag. Imagine backing up your precious photos only to discover later that the process silently failed - a unnerving prospect for any user. Despite these hiccups, IDrive's robust security features, like the strong 256-bit AES encryption, provide users with peace of mind knowing their data is tucked away safely. The platform's recent facelift, with an improved user interface, has also been well-received, making navigation smoother than a Sunday drive. In the end, IDrive proves most suitable for budget-conscious individuals who prioritize value for their money and don't require frequent hand-holding from customer support. Think of it as a reliable daily driver - it gets you where you need to go most of the time, but you might want to double-check everything is in order before hitting the road.
How do you plan for a system crash? User reviews of CrashPlan over the last year present a mixed bag, with some praising its strengths while others bemoan its weaknesses. On the upside, CrashPlan is lauded for its robust data resiliency, ensuring quick recovery from various mishaps. Its self-service features, like restores and device migrations, are also appreciated for their convenience. Security is another strong suit, with TLS 1.2 encryption safeguarding data. However, performance issues, particularly slow backup maintenance and restore speeds, are a recurring complaint. The software's Java-based architecture is also criticized for excessive resource consumption and stability concerns. These performance hiccups, coupled with what some perceive as steep pricing, have left some users feeling shortchanged. CrashPlan's differentiating factor lies in its comprehensive approach to data protection, offering a suite of features that cater to both individual and organizational needs. However, its Achilles' heel is undoubtedly its performance, which can make or break the user experience, especially in critical data recovery situations. This inconsistency in performance makes it difficult to pinpoint a specific user group for whom CrashPlan would be a perfect fit. While its comprehensive features might attract tech-savvy users, the performance issues could deter those who prioritize speed and efficiency.
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