IDrive vs CrashPlan

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Our analysts compared IDrive vs CrashPlan based on data from our 400+ point analysis of Backup Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

IDrive is a comprehensive cloud backup solution designed to manage data protection tasks efficiently. It is particularly well-suited for small to medium-sized businesses, individual users, and industries requiring robust data security and disaster recovery options. The software offers continuous data backup, file synchronization across multiple devices, and secure data encryption, ensuring that critical information is always protected and accessible. One of the standout benefits of IDrive is its ability to perform incremental backups, which saves bandwidth and storage space by only updating changes made since the last backup. Additionally, IDrive supports multiple device backups under a single account, making it a versatile choice for users with diverse data storage needs. The software's user-friendly interface and reliable performance have garnered positive feedback from users, who appreciate its ease of use and comprehensive feature set. Pricing for IDrive varies based on storage capacity and subscription duration, with options for monthly or annual payments. For precise pricing tailored to specific requirements, users are encouraged to contact SelectHub for a detailed quote.
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CrashPlan is a robust software solution designed for comprehensive backup and recovery management. It excels in providing continuous, automated data backup, ensuring that files are securely stored and easily recoverable. This software is particularly well-suited for businesses of all sizes, including those in industries such as finance, healthcare, and education, where data integrity and security are paramount. CrashPlan offers unique benefits like unlimited cloud storage, end-to-end encryption, and the ability to restore files to any previous version. Its powerful features include real-time backup, cross-platform compatibility, and customizable retention policies. Users appreciate its intuitive interface and reliable performance, which make it a standout in the backup and recovery space. Pricing for CrashPlan varies based on the number of users and storage needs, typically billed on a monthly or annual basis. For precise pricing tailored to specific requirements, it is recommended to contact SelectHub for a detailed quote.
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$2.95 Annually, Freemium
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$88/User, Monthly
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Mobile
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Product Assistance

Documentation
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Live Online
Videos
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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Data Security: IDrive employs 256-bit AES encryption to ensure your data is secure both during transfer and while stored in the cloud.
  • Cross-Platform Compatibility: IDrive supports multiple operating systems including Windows, macOS, iOS, and Android, allowing seamless data management across devices.
  • Versioning: The software retains up to 30 previous versions of all files, enabling you to restore earlier versions if needed.
  • Continuous Data Protection: IDrive continuously monitors and backs up changes to files in real-time, minimizing the risk of data loss.
  • Efficient Bandwidth Usage: Incremental and compressed backups reduce the amount of bandwidth used, making the process faster and more efficient.
  • Remote Management: You can manage backups and restores remotely from any web browser, providing flexibility and control over your data.
  • Hybrid Backup: IDrive allows for both cloud and local backups, offering an additional layer of data protection.
  • Business Compliance: The service meets various regulatory requirements such as HIPAA, ensuring that your data management practices are compliant with industry standards.
  • File Sharing: Securely share files and folders with others via email, social media, or a direct link, facilitating easy collaboration.
  • Disaster Recovery: In the event of data loss, IDrive's comprehensive backup solutions enable quick and efficient recovery, minimizing downtime.
  • Scalability: IDrive offers scalable storage options, making it suitable for both individual users and large enterprises.
  • Cost-Effective: Competitive pricing plans provide a cost-effective solution for comprehensive data backup and recovery needs.
  • Customer Support: 24/7 customer support ensures that assistance is available whenever you need it, enhancing user experience and reliability.
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  • Complete Cloud Backup: Its cloud-based backup features numerous redundancies to prevent technology vulnerabilities or disaster failure. Offers advanced security tools that include end-to-end file encryption for safeguarding devices, files and employees. 
  • Easy Setup: Set up is quick with a few simple decisions. It provides multiple features to protect data and automatically collects and stores every file version throughout all devices to avoid data loss. 
  • Continuous Backups: Back up files continuously or configure a custom schedule. Ensures accuracy by verifying files, avoiding mistakes and corruption. Customize an external drive backup schedule for specific files using continuous backup sets. Allows prioritizing and handpicking of file destinations and frequencies. 
  • Highly Scalable: Ensure full data protection as the business grows by adding or removing devices from the CrashPlan for Small Business account. Subscription pricing is based on an organization’s active device number, preventing surprise fees and up-sells. 
  • Faster Data Recovery: Offers purpose-built solutions for faster data recovery. Restores nine times faster through features like global data deduplication at the source. Facilitates simple self-restores by combining with cloud backups. 
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  • Cross-Platform Compatibility: IDrive supports Windows, macOS, Linux, iOS, and Android, ensuring seamless backup across different devices.
  • Continuous Data Protection: Automatically backs up files in real-time as changes are detected, minimizing data loss risks.
  • Incremental and Compressed Backups: Only the modified portions of files are backed up, reducing storage space and bandwidth usage.
  • 256-bit AES Encryption: Data is encrypted during transfer and storage, with an optional private key for enhanced security.
  • Versioning: Retains up to 30 previous versions of all files, allowing users to restore from a specific point in time.
  • Snapshots: Provides point-in-time recovery options to protect against ransomware and other data loss events.
  • Hybrid Backup: Combines local and cloud backup strategies for faster restores and additional redundancy.
  • Business Compliance: Meets regulatory requirements such as HIPAA, SOX, and GLBA, making it suitable for various industries.
  • Server Backup: Supports backup for SQL, Exchange, SharePoint, and Oracle databases, as well as virtual machines.
  • File Sharing and Syncing: Allows users to share files and folders with others and sync data across multiple devices.
  • Web-Based Management Console: Provides a centralized interface for managing backups, restores, and account settings.
  • Mobile App: Offers a dedicated app for managing backups and accessing files on the go.
  • Real-Time Activity Reports: Generates detailed reports on backup status, storage usage, and other metrics.
  • Disk Image Backup: Creates a complete image of the entire system, including the operating system, applications, and settings.
  • Data Center Locations: Utilizes multiple data centers across different geographic locations for enhanced data redundancy and availability.
  • Customer Support: Provides 24/7 support via phone, email, and live chat to assist with any issues or questions.
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  • Smart File Backup: Allows specific file and folder backups without limits on individual size and extra charges on file restoration. Keeps files protected by utilizing minimal CPU power. Bandwidth and CPU usage is regulated by detecting users’ presence or absence. 
  • Military-Grade Compliance: Keep data safe with default 256-bit AES encryption before leaving endpoint devices for storage in backup archives. Maintain HIPAA compliance through default encryption and Business Associate Agreement combination. 
  • File Management: View, manage, monitor and restore files quickly using the desktop app on Windows, Mac or Linux servers. Keeps users informed about devices’ backup status via reports and alerts. Provides real-time status through a browser-based dashboard. 
  • External Drive Backup: Backup external drives directly attached via USB, Firewire or Thunderbolt with no additional costs. Offers data protection for file servers by backing up data and providing access to restore those files. 
  • File Versioning and Retention: Specify the number of versions and time period for keeping deleted files to fulfill customer-specific data protection requirements. Keep deleted files in a backup archive using retention settings. Download version snapshots from an archive to revert to a file’s earlier state. 
  • Mobile App: Download files on mobile devices by backing them up to a cloud destination like CrashPlan PRO Online. Increases security via two-factor authentication that demands additional verification from users before accessing the mobile app. 
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User Sentiment Summary

Excellent User Sentiment 448 reviews
Excellent User Sentiment 465 reviews
90%
of users recommend this product

IDrive has a 'excellent' User Satisfaction Rating of 90% when considering 448 user reviews from 1 recognized software review sites.

90%
of users recommend this product

CrashPlan has a 'excellent' User Satisfaction Rating of 90% when considering 465 user reviews from 2 recognized software review sites.

n/a
4.52 (229)
4.5 (448)
4.5 (236)

Awards

IDrive stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

CrashPlan stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Unlimited Device Backups: One IDrive account supports an unlimited number of devices, simplifying backup strategies for businesses with many computers.
Data Security: IDrive prioritizes data protection using 256-bit AES encryption for both data transfer and storage, with an option for users to establish a custom private key for enhanced security.
Flexible Backup Options: IDrive accommodates diverse backup needs with options for full image backups, backing up specific files or folders, and scheduling backups at convenient times.
Affordable Pricing: IDrive offers competitive pricing, especially for its storage capacity, making it a cost-effective solution for businesses of all sizes.
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Immutable Backups: Safeguards against ransomware by preventing encryption or deletion of backups, ensuring recoverability.
End-User Self-Service Restore: Empowers users to restore their own files, reducing IT workload and downtime.
TLS 1.2 Encryption: Employs robust encryption protocols to protect data during transmission and storage, maintaining confidentiality.
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Limited External Drive Support: While IDrive allows backups from external drives, it lacks cloud sync functionality for them. This means external drives are treated as local backups, and scheduled "Archive Cleanup" doesn't apply to them, potentially leading to exceeding storage quotas and unexpected costs.
Backup Notification Issues: IDrive lacks a system to notify users if scheduled backups are unsuccessful. This can result in data loss going unnoticed, especially problematic for businesses that rely on automated backups.
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Performance Woes: Users frequently complain about sluggish backup and restore processes, especially during critical recovery periods when time is of the essence.
Java Dependency: CrashPlan's reliance on Java is a common gripe, as it can lead to increased resource consumption and occasional stability issues, sometimes necessitating service restarts.
Pricey Proposition: CrashPlan's cost is often perceived as a significant barrier, especially when compared to alternatives like Backblaze, making it a tough sell for budget-conscious businesses.
External Drive Headaches: Users have reported difficulties when attempting to back up or restore data from external hard drives, creating an obstacle for businesses relying on such devices.
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Is your data driving you crazy? IDrive offers an enticing solution for individuals seeking to safeguard their digital lives. User reviews from the past year highlight its affordability as a major plus, particularly for the generous storage space offered. Many users feel it's a steal, especially with the first-year discount, making it a strong contender against competitors like Backblaze. However, the road with IDrive isn't without its bumps. A recurring grievance among users is the inconsistent customer support experience. Some describe encountering roadblocks when seeking assistance, leaving them feeling frustrated. Another pothole is the occasional report of backups failing without a warning flag. Imagine backing up your precious photos only to discover later that the process silently failed - a unnerving prospect for any user. Despite these hiccups, IDrive's robust security features, like the strong 256-bit AES encryption, provide users with peace of mind knowing their data is tucked away safely. The platform's recent facelift, with an improved user interface, has also been well-received, making navigation smoother than a Sunday drive. In the end, IDrive proves most suitable for budget-conscious individuals who prioritize value for their money and don't require frequent hand-holding from customer support. Think of it as a reliable daily driver - it gets you where you need to go most of the time, but you might want to double-check everything is in order before hitting the road.

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How do you plan for a system crash? User reviews of CrashPlan over the last year present a mixed bag, with some praising its strengths while others bemoan its weaknesses. On the upside, CrashPlan is lauded for its robust data resiliency, ensuring quick recovery from various mishaps. Its self-service features, like restores and device migrations, are also appreciated for their convenience. Security is another strong suit, with TLS 1.2 encryption safeguarding data. However, performance issues, particularly slow backup maintenance and restore speeds, are a recurring complaint. The software's Java-based architecture is also criticized for excessive resource consumption and stability concerns. These performance hiccups, coupled with what some perceive as steep pricing, have left some users feeling shortchanged. CrashPlan's differentiating factor lies in its comprehensive approach to data protection, offering a suite of features that cater to both individual and organizational needs. However, its Achilles' heel is undoubtedly its performance, which can make or break the user experience, especially in critical data recovery situations. This inconsistency in performance makes it difficult to pinpoint a specific user group for whom CrashPlan would be a perfect fit. While its comprehensive features might attract tech-savvy users, the performance issues could deter those who prioritize speed and efficiency.

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