ZipBooks vs Bench

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Our analysts compared ZipBooks vs Bench based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Bench Software Tool

Product Basics

ZipBooks is a cloud-based accounting and invoicing platform designed for entrepreneurs and small businesses. It works independently or with certified accountants who will prepare monthly financial statements for a user's business.

It's also available as an iOS app with credit card processing, chart of accounts, business listings, machine learning, time tracking, team management and other capabilities that are specifically designed for the app.
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Bench automates bookkeeping and provides financial assistance to small business owners. It automatically connects all transaction data from the business accounts each month. Users can take advantage of the subscription to cloud-based modules and or in-house professional consultants. Access it through the iPhone app to track cash flow and financial health with income statements, intuitive expense reports and more.
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$15 Monthly, Freemium
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Tailored to your specific needs
$249 Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • User-Friendly Interface: Users don't require a master's degree in accounting to operate ZipBooks because its features and interface are intuitive, making it easy to use no matter the level of experience.  
  • Affordable: ZipBooks offers four payment options with distinct features such as free, smarter, sophisticated and the accountant plan offers adjustable pricing. This makes it a viable option for anyone with a small budget, such as small businesses or freelancers trying to get their careers off the ground. 
  • Knowledgeable Experts: ZipBooks' certified bookkeepers can provide users with financial advice and recommendations when assisting with accounting practices. 
  • Record and Document Tasks: Keeping track of every task, project and file can be cumbersome. Thanks to ZipBooks, users can create and allocate responsibilities to specific projects so everything is chronicled and accessible in one place.  
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  • More Dedicated Bookkeepers: Leverage the expertise of a team of dedicated bookkeepers who work in-house every month to import bank statements and prepare financial statements. Communicate with a client research team for answers to all economic questions. 
  • Tax-Ready Finances: Track business performance and get insights into monthly financial reporting. Bundle with the tax module to help with preparation, year-end taxes and other assistance. Work with an existing CPA firm to ensure all accounts are ready for the IRS. 
  • Rich Insights: Get monthly statements and expense overviews to stay clued in and keep everything in control. Take control of finances with visual reports. 
  • Better Mobile Capabilities: Access it on a desktop or an iPhone and take a look at crucial financial information on the go. 
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  • Accountant Access: Users can easily share information with accountants and financial experts with ZipBooks' accounting accessory. This tool enables users to effortlessly track routine transactions and extend completely accurate data for filing taxes, preparing financial reports and asking for sound financial advice to their accountants. The accounts receivable feature enables users to monitor invoices and payments so the money they make and amounts they owe will promptly update in their accounts receivable reports. Users can also review what their clients have already paid, outstanding amounts and the normal amount of time it takes them to pay. Transactions made outside of ZipBooks can be added manually for full accuracy. 
  • Oversee Accounts Receivable: The accounts receivable tool enables users to review their accounts receivable history while also providing smart insights on which particular accounts are paying in a rational timeline. This module also extends an elaborate list of customers who make late payments so users can establish more payment reminders. Users can also create a snapshot of general payment trends in a given year for proper budgeting.  
  • Perform Accurate Bank Reconciliations: Users can employ the bank reconciliation extension in the accounting tool to automatically transfer transaction information into their ZipBooks account so they can always see the most current account balance. This function also allows users to sort and study transactions by placing a checkmark on each transaction that appears on users' bank statements. ZipBooks will even monitor transactions that aren't verified so users will always stay in the know about their finances. Other extensions included within the accounting tool include bank connecting, auto-categorization, chart of accounts, project accounting and tagging. This tool is also supplied with several reports such as aging, balance sheet, general ledger, income statement, taxes invoiced and trial balance. 
  • Regulate Billing Processes: ZipBooks' billing management accessory allows users to choose regular or subscription-based invoicing for constant billing to fit their needs. Users can personalize their invoices with logos, particular colors and contact information. This tool can also trace customer payments, invoice history, overdue balances and collected taxes and alert users when an invoice has been paid. The credit card processing extension enables users to accept payments from every major credit company from approximately 22 various countries. Users can also take digital payments from Square and PayPal.  
  • Initiate Concurrent Bills: Thanks to the recurring billing function, users can set up future payments and never worry about them getting to the right customer again. There are dynamic features users can adjust to instantly autofill invoices with precise customer information. This function can immediately bill customer credit cards on a monthly basis and securely store credit card information. Other functions that come with the billing module include estimates, invoices, customer management, mobile access, multi-currency, reminders, saved items, team management and time tracking.  
  • Machine Learning Insights: ZipBooks' machine learning function of the intelligence module is similar to adding a supercomputer to a user's team because it blends work with research to immediately pick a category for each transaction. The more users work with the machine learning tool, the more it can learn about the way they chronicle and sort their transactions until it can auto-categorize. If there's a classifying error, users can make the correction and the extension will learn from its mistakes. The machine learning function will also categorize every bank transaction that a user imports and provide a confidence score based on their accounting knowledge and history.  
  • Thorough Business Wellness Check: Users can implement the business health score extension to check and finetune the health of their business that will aid in making better business decisions. This function can search for concurrent clients, punctual payments, sales growth and repeating revenue. Other helpful functions within the intelligence accessory include invoice quality score, recommendations and smart search.  
  • Manage Billable Expenses: To get reimbursed for expenses users' business accrue for customers such as paint supplies needed to paint a house or parts to fix a car, users can develop a transaction, mark it as billable and add the name of the client to be billed with the billable expenses function in the expense management tool. The expense will be added to the customer's invoice. The vendor management extension enables users to view expense histories, keep vendor contact information updated, and review payments owed. When users attach a bill or expense to a vendor's name, ZipBooks will instantly pinpoint general contacts as vendors. If users no longer use someone as a vendor but want to keep their contact information handy, they can easily change the name back to contact. Other functions included in the expense management module include receipt saving and split categories. 
  • Deliver Review Invitations: ZipBooks' growth accessory's reviews extension enables users to automatically or manually send invitations via email or text message to clients to review their business online. Users can employ ZipBooks' widget component to share customer reviews onto their website. This extension also allows users to reply to customer reviews on Google, Facebook, Yelp and other platforms. 
  • Locate and Manage Search Ranks: The ranking function in the growth module permits users to see where their business ranks in search results based on specific keywords customers may use when searching for a business, service or product on maps, computers or mobile search apps. Users can accordingly add keywords for more insight and install parameters to identify searches within particular target areas. This function also allows users to track the progress of their rankings such as rising, falling or consistencies. Other extensions within the growth accessory include widgets and business listings.  
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  • Monthly Bookkeeping: Get dedicated bookkeepers who take time to understand the business by gathering the information they need. Ensure taxes get filed at the right time by importing transactions every month. 
  • Reports: Check financial statements and expense overviews, along with visual reports to identify loopholes and get actionable insights into how the organization should move forward. 
  • Bench Tax: Ensure that financials are filed on time, and the business never misses any deadlines with an all-in-one tax and bookkeeping solution backed by a professional team. Timely and accurate returns ensure that companies get the deduction they deserve. 
  • Catch-Up Bookkeeping: Get quick and accurately managed overdue finances for companies less than two years behind on bookkeeping. Offer extensive experience managing historical bookkeeping. 
  • Bench Retro: Tackle years of missing records, back taxes if the business is several years behind on record keeping. Ensure quick turnaround with a customizable and affordable bookkeeping plan. 
  • Free Trial: Get a month-long free trial to ensure the system works well for the company. 
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Product Ranking

#33

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#140

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Accounting Software

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User Sentiment Summary

Excellent User Sentiment 300 reviews
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92%
of users recommend this product

ZipBooks has a 'excellent' User Satisfaction Rating of 92% when considering 300 user reviews from 5 recognized software review sites.

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5.0 (15)
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4.8 (78)
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4.5 (93)
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4.5 (99)
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4.1 (15)
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Awards

ZipBooks stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Free Plan: ZipBooks offers a free plan that includes unlimited invoices, the ability to accept digital payments, and basic reporting features, making it a cost-effective solution for freelancers and small businesses with basic accounting needs.
User-Friendly Interface: The platform is known for its intuitive and easy-to-navigate interface, allowing users to quickly create professional invoices, track expenses, and manage their finances without extensive accounting knowledge.
Time Tracking: ZipBooks includes time-tracking tools that enable users to accurately record billable hours for projects and clients, simplifying the process of generating invoices based on actual time spent.
Integrations: ZipBooks integrates with popular payment gateways like PayPal and Square, as well as other business tools such as Slack and Google Calendar, streamlining workflows and reducing manual data entry.
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Intuitive Interface: Many users find Bench's platform easy to navigate, simplifying tasks like categorizing transactions and generating financial reports.
Automated Bookkeeping: Bench automates many bookkeeping tasks, such as importing bank statements and categorizing transactions, saving users time and effort.
Dedicated Bookkeeper Support: Users appreciate having access to a dedicated bookkeeper who can answer questions and provide personalized support.
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Limited Integrations: ZipBooks may not integrate with all the applications a business uses, potentially leading to manual data entry and reduced efficiency.
Scalability Concerns: Some users have expressed concerns about ZipBooks' ability to handle the needs of larger businesses or those with more complex accounting requirements as they grow.
Customer Support: While ZipBooks offers support, some users have reported challenges in obtaining timely or comprehensive assistance for their inquiries.
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Limited Features for Accountants: Some users have expressed that Bench lacks robust features specifically designed for accounting professionals, such as advanced reporting capabilities or complex inventory management.
Customer Support Concerns: A few users have reported experiencing delays or difficulties in getting timely support from Bench's customer service team.
Pricing Structure: While Bench offers transparent pricing, some users have found it to be relatively expensive compared to alternative bookkeeping solutions, especially for businesses with higher transaction volumes.
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ZipBooks: Accounting made easy. ZipBooks is a cloud-based accounting software that helps small businesses manage their finances, but how does it stack up against the competition? Users appreciate its ease of use and affordability, making it a great choice for those who are new to accounting software or have a limited budget. The platform offers features like invoicing, expense tracking, and basic reporting, which are essential for many small businesses. However, some users have noted that ZipBooks lacks more advanced features found in other accounting software, such as inventory management and in-depth financial reporting. Additionally, customer support has received mixed reviews, with some users finding it helpful while others have experienced challenges. One of ZipBooks' unique features is its integration with popular business apps like QuickBooks, Google Drive, and Salesforce, allowing for seamless data transfer and increased efficiency. The software also includes project management tools, which can be beneficial for businesses that need to track time and tasks. ZipBooks offers a free starter plan, making it an attractive option for budget-conscious businesses. Paid plans provide additional features, such as payroll integration and reputation management. Overall, ZipBooks is a solid choice for freelancers and small businesses that prioritize ease of use and affordability. However, businesses with more complex accounting needs or those requiring extensive customer support may want to explore other options like QuickBooks Online or Xero.

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Is Bench the right software to help your business come out on top? Bench is a cloud-based accounting software that aims to simplify financial management for small businesses. User reviews highlight its user-friendliness as a major strength, making it ideal for those without extensive accounting experience. Features like invoicing, expense tracking, and payroll streamline financial tasks, saving users time and effort. However, pricing emerges as a significant drawback, potentially deterring budget-conscious businesses. Bench differentiates itself through its dedicated team of bookkeepers who provide personalized support and ensure tax readiness. This hands-on approach sets it apart from competitors like Xero and QuickBooks Online, which primarily offer software tools without the same level of human assistance. This is particularly valuable for businesses seeking expert guidance and peace of mind regarding their financial records. Overall, Bench is best suited for small business owners who prioritize ease of use and personalized bookkeeping support, even if it comes at a higher cost. Those comfortable handling their own accounting or seeking more budget-friendly options might find other software more suitable.

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