Xero vs ScaleFactor

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Our analysts compared Xero vs ScaleFactor based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

ScaleFactor Software Tool

Product Basics

Xero is a cloud-based accounting software designed for small businesses. It streamlines bookkeeping tasks like invoicing, expense tracking, bank reconciliation, and payroll, all accessible from any device. Xero boasts user-friendly interfaces and automated features, saving time and simplifying financial management. Popular features include online invoicing with reminders, bank feeds for automatic transaction import, and customizable reports for insights into cash flow and profitability. While Xero caters well to various industries, its strengths lie in freelancer/contractor work, startups, and service-based businesses. Pricing scales with business size and complexity, starting at a monthly subscription for basic accounting needs and increasing with additional features and users. Compared to some competitors, Xero offers a robust mobile app, strong integrations with third-party tools, and a focus on user experience. However, it may lack advanced inventory management or complex accounting functions suited for larger enterprises. Ultimately, Xero's value proposition lies in its ease of use, automation, and scalability, making it a popular choice for small businesses seeking a streamlined and efficient accounting solution.

Pros:
  • Cloud-based access anywhere
  • Easy invoicing and expense tracking
  • Automated bank reconciliation
  • User-friendly interface
  • Mobile app for on-the-go use
Cons:
  • Learning curve for new users
  • Limited inventory management
  • No built-in payroll (separate fee)
  • Higher cost for advanced features
  • Limited phone support
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ScaleFactor provides an intuitive module that runs accounting, tax and finance tasks to provide accurate data to businesses and make strategic decisions. Accounting and finance solve how modern companies operate by automating complex accounting tasks and converting financial information into valuable data. It allows capturing expense details and categorizing them. It tracks regular cash flow and keeps a tab on the patterns to identify any abnormalities and notifies the accountants of the same. It seamlessly integrates and syncs information across applications in real time and keeps a tab on the entry to avoid any duplication.
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$15 Monthly
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$399 Monthly
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Tailored to your specific needs
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Product Insights

  • Affordable Payroll: Take advantage of the free trial to see how much time automated data entry can save and assess if the solution is a good fit for the business. Save countless hours on tracking expenses, calculating payments, processing payroll and more.
  • Better Interoperability: Centralize company processes and handle a wide range of functionality with more than 700 add-ons available through the app marketplace. This includes programs for CRM, e-commerce, inventory, invoicing, job tracking, payroll, time and attendance and more.
  • Centralizes Data and Processes: Organize information and put the primary software that handles day-to-day issues all in one place. Manage files to a document library where users can see originals next to updated versions. Send files to stakeholders to ensure a clear flow of information.
  • Saves Time: Eliminate tedious data entry and ensure better data integrity by cutting down on human error. Provide a clear documentation trail to ensure that the business is running ethically and save time hunting for documents when it’s time to verify the information.
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  • Tax Season Ready: Avoid mismatched transactions and forgotten expenses with books updated in real time. Keep the businesses ready for the tax season. 
  • Better Accuracy: Ensure all data is accurate and the bookkeeping process gets done in a secure and reliable manner with the help of certified accounting experts. 
  • Comprehensive Management: Manage back-office operations like reviewing the team’s expenses, paying bills and double-checking payrolls to ensure everything runs smoothly. 
  • Live Dashboard: Access information that the business needs regarding bookkeeping, be it classifying transactions, updating a general ledger or seeing mobile alerts and notifications via a live dashboard. 
  • Reports: Recognize revenue and account transactions accurately. Use data to help make the right decisions for profit and loss statements, journal entries and balance sheets. 
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  • Payroll Processing: Provide payroll across 50 states. See when payments are due, track them and ensure on time payment. Analyze accounts payable with a quick view, schedule advanced payments and make batch payments.
  • Banking: Connect to the right bank to track and facilitate transactions daily. Keep an eye on the flow of money through a secure connection that goes directly into the solution.
  • Expense Management: Seamlessly track and manage expense claims. Access real-time data and reports that provide insight into patterns and trends. Record costs, see and approve claims, view overall spending and dole out reimbursements. Capture receipts to monitor employee spending and verify costs.
  • Project Management: Integrate with other workflows to facilitate financial project management. Provide a quote for client work before you begin to track time, costs, profitability and other variables for an accurate invoice.
  • Customer History: Use smart lists and contacts to contact details, emails, past sales, emails, invoices, past payments and more when working with a partner or client.
  • Mobile App: Let users track bank transactions, send invoices, access supplier details and more, from any mobile device.
  • Inventory Management: Undertake basic inventory management, including taking inventory, seeing what was bought or sold, look at reports on how well items are doing and get invoices and orders.
  • Gusto Integration: Calculate and pay taxes, deductions and employees through an integration with the accounting software Gusto. Simplify compliance and keep on top of industry updates.
  • Other Capabilities: Processes payment in multiple currencies, calculates sales taxes, tracks purchase orders, manages files and does several other administrative tasks.
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  • Seamless Integration: Integrates with QuickBooks Online and Xero to significantly reduce the time spent on accounting. Give the business time to spend on tasks that matter by eliminating financial bottlenecks. 
  • Virtual Bookkeeping Software: Categorize transactions across the account that are awaiting review or approval. Send them to the designated recipient so the business is up to date with the accounting tasks. 
  • Dashboard: Help the company understand where the money is coming from and where it’s going with an easy-to-navigate dashboard. Give a quick overview of the business’s financial health to devise effective strategies to steer ahead. 
  • Payroll: Leverage Gusto, a full-service payroll processor that runs operations on the same page where the books get managed. Set multiple pay schedules and add all types of employees. Adjust payroll where needed. 
  • Bill Payment: Simplify paying the bills. Forgo entering all details in the payment system. Powered by bill.com, it efficiently manages all payments from the same place where the book gets processed. 
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Product Ranking

#3

among all
Accounting Software

#147

among all
Accounting Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Accounts Payable Accounts Receivable Banking And Cash Management Budget And Expense Management Financial Statements And Revenue Management General Ledger And Chart Of Accounts Integration And Extensibility Inventory Management Journal Entries Mobile Support Multi-company Accounting And Asset Management Platform Capabilities Project Accounting Reporting And Analytics Tax Management 93 97 100 89 89 100 100 83 100 100 79 89 100 90 92 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 4652 reviews
Great User Sentiment 17 reviews
86%
of users recommend this product

Xero has a 'great' User Satisfaction Rating of 86% when considering 4652 user reviews from 5 recognized software review sites.

84%
of users recommend this product

ScaleFactor has a 'great' User Satisfaction Rating of 84% when considering 17 user reviews from 1 recognized software review sites.

4.4 (17)
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4.3 (339)
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4.33 (2132)
4.18 (17)
4.3 (1877)
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4.3 (287)
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Awards

SelectHub research analysts have evaluated Xero and concluded it earns best-in-class honors for Integration and Extensibility and Mobile Support.

Integration and Extensibility Award
Mobile Support Award

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Synopsis of User Ratings and Reviews

Affordable: Of all the reviews that mentioned price, over 70% felt it was well within their price range and felt satisfied.
Good Customer Service: Over 70% of reviews that mentioned the customer support said they received excellent service, especially from their reps.
Excellent Functionality: In more than 50% of all reviews that mentioned features, users were happy with its capabilities. They especially like the integrations, reconciliation process, invoices and accounting functions.
Simple and intuitive interface: Xero's clean layout and straightforward navigation make it easy for users of all skill levels to manage their finances. In over 80% of reviews that mentioned the UI, users said it was easy to navigate.
Automated tasks: Xero automates repetitive tasks like invoicing, expense tracking, and bank reconciliation, saving users valuable time and reducing errors.
Mobile app for on-the-go access: Manage your finances and stay up-to-date on your business performance anytime, anywhere with Xero's mobile app.
Customizable reports and dashboards: Gain valuable insights into your cash flow, profitability, and other key financial metrics with Xero's customizable reports and dashboards.
Multi-user access and permissions: Collaborate with team members and advisors seamlessly with Xero's secure multi-user access and permission controls.
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Automated Bookkeeping: ScaleFactor can automatically categorize transactions, reconcile accounts, and generate financial reports, saving businesses time and reducing the risk of errors.
Real-Time Insights: The platform provides real-time financial data, allowing businesses to track their performance and make informed decisions.
Bill Pay: ScaleFactor offers a bill pay feature that allows businesses to easily pay bills electronically, streamlining the accounts payable process.
Tax Compliance: The platform helps businesses stay compliant with tax regulations by automatically calculating and filing sales tax returns.
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Limited inventory management: Xero lacks advanced inventory tracking features, making it less suitable for businesses with complex inventory needs.
Learning curve for complex features: While basic tasks are easy, some advanced features like multi-currency accounting can be challenging for non-accountants to navigate. Though the system was widely popular after implementation, users said it was old-fashioned and had a steep learning curve in 20% of reviews that mentioned the UI.
Higher cost for advanced features: Access to advanced features like payroll processing and multi-currency comes at a higher price point, potentially exceeding budgets for smaller businesses.
Limited phone support: Xero primarily relies on email and live chat for support, which may not be ideal for users seeking immediate assistance with critical issues.
Integration limitations: While offering many integrations, some key business tools may not have seamless integration with Xero, requiring workarounds or data duplication.
Invoices: While around 60% of users felt that the invoicing system worked well, around 40% said they had trouble making changes to them once they were saved.
Downgrading Issues: Around 20% of reviews that mentioned price said they had issues while trying to go to a lower pricing tier and often ended up paying a month or more at a higher rate.
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Inaccurate Data: Some users have reported that ScaleFactor sometimes pulls in inaccurate data, leading to incorrect financial reports.
Limited Functionality: ScaleFactor may not have all the features that some businesses need, such as advanced inventory management or project accounting.
Customer Support Issues: Some users have expressed frustration with ScaleFactor's customer support, citing slow response times and difficulty getting issues resolved.
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Xero’s users say it’s easy to use and has good accounting and bookkeeping capabilities. Most found the price to be acceptable, with some complaints about issues they ran into while trying to switch to a lower pricing tier. More than 70% loved the customer service and felt their representatives were extremely helpful. It has a range of features including band feeds, invoice creation, integrations and reconciliation processes. The reconciliation was particularly popular with over 80% of reviewers who mentioned it describing positive experiences. One issue with the system came in making updates to invoices after they’d been saved. Some users said they were sent prematurely to clients or claimed to have difficulties changing the data at a later date. Many also felt that the implementation process for the new platform was difficult, but that once they learned where things were they felt comfortable. This may be a good choice for small and medium businesses. Larger companies should consider a system that’s able to handle a higher volume.

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Is ScaleFactor a major player or small fry in the accounting software game? Based on user reviews from the past year, ScaleFactor seems to be a bit of a mixed bag. Users appreciate its user-friendly interface, making it a breeze for those without an accounting background to navigate. The software's flexibility is another plus, as it can be tailored to fit the needs of businesses of all shapes and sizes. However, ScaleFactor's price tag is a major drawback, with many users finding it pricier than its competitors. Additionally, the software's limited integration with other business tools can be a dealbreaker for those who rely on a connected ecosystem of applications. ScaleFactor appears to be best suited for small to medium-sized businesses that prioritize ease of use and flexibility in their accounting software and are willing to pay a premium for these features. However, for businesses on a tight budget or those that require seamless integration with other software, ScaleFactor may not be the best fit. Ultimately, the decision of whether or not to use ScaleFactor comes down to weighing its strengths and weaknesses against your specific business needs and budget.

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