Xero vs SAP S/4 HANA Finance

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Our analysts compared Xero vs SAP S/4 HANA Finance based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Xero is a cloud-based accounting software designed for small businesses. It streamlines bookkeeping tasks like invoicing, expense tracking, bank reconciliation, and payroll, all accessible from any device. Xero boasts user-friendly interfaces and automated features, saving time and simplifying financial management. Popular features include online invoicing with reminders, bank feeds for automatic transaction import, and customizable reports for insights into cash flow and profitability. While Xero caters well to various industries, its strengths lie in freelancer/contractor work, startups, and service-based businesses. Pricing scales with business size and complexity, starting at a monthly subscription for basic accounting needs and increasing with additional features and users. Compared to some competitors, Xero offers a robust mobile app, strong integrations with third-party tools, and a focus on user experience. However, it may lack advanced inventory management or complex accounting functions suited for larger enterprises. Ultimately, Xero's value proposition lies in its ease of use, automation, and scalability, making it a popular choice for small businesses seeking a streamlined and efficient accounting solution.

Pros:
  • Cloud-based access anywhere
  • Easy invoicing and expense tracking
  • Automated bank reconciliation
  • User-friendly interface
  • Mobile app for on-the-go use
Cons:
  • Learning curve for new users
  • Limited inventory management
  • No built-in payroll (separate fee)
  • Higher cost for advanced features
  • Limited phone support
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SAP S/4HANA Finance, an enterprise resource planning (ERP) software built on the powerful HANA in-memory database, streamlines and integrates financial processes across an organization. It caters to mid-sized to large enterprises seeking real-time financial insights, automation, and improved financial governance. Key benefits include faster closing cycles, enhanced reporting accuracy, and deeper operational visibility through real-time data availability. Popular features encompass automated journal entries, integrated budgeting and forecasting, and robust compliance support. User experiences highlight improved user interface, streamlined workflows, and mobile accessibility. Pricing is based on a subscription model with tiers determined by company size, user count, and specific functionalities. While an investment, S/4HANA Finance aims to deliver long-term cost savings through increased efficiency and reduced errors.

Pros
  • Real-time data
  • Simplified processes
  • Improved reporting
  • Mobility & flexibility
  • Scalability & efficiency
Cons
  • High implementation cost
  • Steeper learning curve
  • Limited customization options
  • Integration challenges
  • Potential data migration issues
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Product Assistance

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24/7 Live Support
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Product Insights

  • Affordable Payroll: Take advantage of the free trial to see how much time automated data entry can save and assess if the solution is a good fit for the business. Save countless hours on tracking expenses, calculating payments, processing payroll and more.
  • Better Interoperability: Centralize company processes and handle a wide range of functionality with more than 700 add-ons available through the app marketplace. This includes programs for CRM, e-commerce, inventory, invoicing, job tracking, payroll, time and attendance and more.
  • Centralizes Data and Processes: Organize information and put the primary software that handles day-to-day issues all in one place. Manage files to a document library where users can see originals next to updated versions. Send files to stakeholders to ensure a clear flow of information.
  • Saves Time: Eliminate tedious data entry and ensure better data integrity by cutting down on human error. Provide a clear documentation trail to ensure that the business is running ethically and save time hunting for documents when it’s time to verify the information.
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  • Avoid Redundancies: Gather or remove data replications, reconciliations and redundancies. 
  • Process Adjustments: Redesign and optimize processes to focus on exceptions and crucial tasks while shifting operations as business models change. 
  • Competitor Data Access for All: Obtain and review cross-business information. Various roles within the company can access embedded statistics, reporting and benchmarking. 
  • Insightful Financial Evaluations: Evaluate financial implications to make better strategic choices with enterprise-wide consistency and minimal errors needed for reconciliation. 
  • Efficient HR Practices: Merge HR, business teams and IT for better business performance while leveraging data to connect HR strategies with entire business strategies. 
  • Real-Time Product Info: Spread transparency and real-time access to product information across disciplines and throughout the product lifecycle journey. It offers full knowledge of downstream costs for the complete execution of engineering changes. 
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  • Payroll Processing: Provide payroll across 50 states. See when payments are due, track them and ensure on time payment. Analyze accounts payable with a quick view, schedule advanced payments and make batch payments.
  • Banking: Connect to the right bank to track and facilitate transactions daily. Keep an eye on the flow of money through a secure connection that goes directly into the solution.
  • Expense Management: Seamlessly track and manage expense claims. Access real-time data and reports that provide insight into patterns and trends. Record costs, see and approve claims, view overall spending and dole out reimbursements. Capture receipts to monitor employee spending and verify costs.
  • Project Management: Integrate with other workflows to facilitate financial project management. Provide a quote for client work before you begin to track time, costs, profitability and other variables for an accurate invoice.
  • Customer History: Use smart lists and contacts to contact details, emails, past sales, emails, invoices, past payments and more when working with a partner or client.
  • Mobile App: Let users track bank transactions, send invoices, access supplier details and more, from any mobile device.
  • Inventory Management: Undertake basic inventory management, including taking inventory, seeing what was bought or sold, look at reports on how well items are doing and get invoices and orders.
  • Gusto Integration: Calculate and pay taxes, deductions and employees through an integration with the accounting software Gusto. Simplify compliance and keep on top of industry updates.
  • Other Capabilities: Processes payment in multiple currencies, calculates sales taxes, tracks purchase orders, manages files and does several other administrative tasks.
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  • Research & Development:  SAP S/4HANA Finance enables multidiscipline product definition, what-if analysis and iterative design processes. 
  • Real-Time Financing:  Users get real-time oversight into finance processes and finance/management accounting results. This feature makes business and financial planning a breeze with prediction, simulation and what-if analysis.  
  • Marketing Analysis:  This feature allows planning and execution of personalized email campaigns and campaign performance analysis. Users can also consolidate customer information into one enriched view and leverage advanced analytics to gain insights.  
  • Snapshot Manufacturing: This system gives users enterprise-wide visibility across supply, production, inventory and demand. This feature also provides faster execution of more current and accurate views of material quantities. 
  • Supply Chain Management: Real-time and adaptive freight planning, truck visibility, and warehouse automation are provided within the system. Users can sense short-term demand and respond quickly with fast planning, replanning and simulation. 
  • Accessible Sales Data: Users have access to product catalogs, inventory and pricing to create sales quotes and fulfill sales orders in real-time. This feature also manages accounts, opportunities and other activities while leveraging advanced analytics to gain insights.
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Product Ranking

#3

among all
Accounting Software

#10

among all
Accounting Software

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Analyst Rating Summary

92
81
93
0
97
67
100
100
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Banking and Cash Management
General Ledger and Chart of Accounts
Integration and Extensibility
Journal Entries
Mobile Support
Banking and Cash Management
Deployment Options
General Ledger and Chart of Accounts
Platform Security
Tax Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Xero
SAP S/4 HANA Finance
+ Add Product + Add Product
Accounts Payable Accounts Receivable Banking And Cash Management Budget And Expense Management Financial Statements And Revenue Management General Ledger And Chart Of Accounts Integration And Extensibility Inventory Management Journal Entries Mobile Support Multi-company Accounting And Asset Management Platform Capabilities Project Accounting Reporting And Analytics Tax Management 93 97 100 89 89 100 100 83 100 100 79 89 100 90 92 0 67 100 76 68 100 0 73 87 0 83 0 60 0 100 0 25 50 75 100
78%
22%
0%
we're gathering data
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we're gathering data
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we're gathering data
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50%
31%
19%
100%
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69%
23%
8%
40%
60%
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71%
14%
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80%
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we're gathering data
N/A
we're gathering data
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we're gathering data
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86%
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29%
71%
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80%
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we're gathering data
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we're gathering data
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we're gathering data
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60%
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20%
67%
17%
16%
89%
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11%
we're gathering data
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we're gathering data
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100%
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we're gathering data
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we're gathering data
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we're gathering data
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80%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

33%
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67%
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User Sentiment Summary

Great User Sentiment 4652 reviews
Great User Sentiment 393 reviews
86%
of users recommend this product

Xero has a 'great' User Satisfaction Rating of 86% when considering 4652 user reviews from 5 recognized software review sites.

86%
of users recommend this product

SAP S/4 HANA Finance has a 'great' User Satisfaction Rating of 86% when considering 393 user reviews from 4 recognized software review sites.

4.4 (17)
n/a
4.3 (339)
4.5 (89)
4.33 (2132)
n/a
4.3 (1877)
3.9 (17)
n/a
4.2 (39)
4.3 (287)
4.3 (248)

Awards

SelectHub research analysts have evaluated Xero and concluded it earns best-in-class honors for Integration and Extensibility and Mobile Support.

Integration and Extensibility Award
Mobile Support Award

SelectHub research analysts have evaluated SAP S/4 HANA Finance and concluded it earns best-in-class honors for Deployment Options.

Deployment Options Award

Synopsis of User Ratings and Reviews

Affordable: Of all the reviews that mentioned price, over 70% felt it was well within their price range and felt satisfied.
Good Customer Service: Over 70% of reviews that mentioned the customer support said they received excellent service, especially from their reps.
Excellent Functionality: In more than 50% of all reviews that mentioned features, users were happy with its capabilities. They especially like the integrations, reconciliation process, invoices and accounting functions.
Simple and intuitive interface: Xero's clean layout and straightforward navigation make it easy for users of all skill levels to manage their finances. In over 80% of reviews that mentioned the UI, users said it was easy to navigate.
Automated tasks: Xero automates repetitive tasks like invoicing, expense tracking, and bank reconciliation, saving users valuable time and reducing errors.
Mobile app for on-the-go access: Manage your finances and stay up-to-date on your business performance anytime, anywhere with Xero's mobile app.
Customizable reports and dashboards: Gain valuable insights into your cash flow, profitability, and other key financial metrics with Xero's customizable reports and dashboards.
Multi-user access and permissions: Collaborate with team members and advisors seamlessly with Xero's secure multi-user access and permission controls.
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Real-time insights: Gain instant access to financial data for faster, data-driven decisions. Imagine drilling down into account details or cash flow trends within seconds, no more waiting for reports to process.
Simplified processes: Automate routine tasks like reconciliations and journal entries, freeing up valuable time for more strategic work. Think automated invoice approvals or system-generated closing checklists.
Improved reporting: Generate granular, customizable reports with deeper financial insights. Easily create ad-hoc reports or visualize trends to proactively identify and address issues.
Enhanced collaboration: Share real-time financial data and collaborate seamlessly with colleagues across departments. Picture a single, unified platform for finance, sales, and operations to work together.
Mobile accessibility: Access financial information and perform key tasks from anywhere, anytime. Approve invoices while on the go or monitor key metrics remotely.
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Limited inventory management: Xero lacks advanced inventory tracking features, making it less suitable for businesses with complex inventory needs.
Learning curve for complex features: While basic tasks are easy, some advanced features like multi-currency accounting can be challenging for non-accountants to navigate. Though the system was widely popular after implementation, users said it was old-fashioned and had a steep learning curve in 20% of reviews that mentioned the UI.
Higher cost for advanced features: Access to advanced features like payroll processing and multi-currency comes at a higher price point, potentially exceeding budgets for smaller businesses.
Limited phone support: Xero primarily relies on email and live chat for support, which may not be ideal for users seeking immediate assistance with critical issues.
Integration limitations: While offering many integrations, some key business tools may not have seamless integration with Xero, requiring workarounds or data duplication.
Invoices: While around 60% of users felt that the invoicing system worked well, around 40% said they had trouble making changes to them once they were saved.
Downgrading Issues: Around 20% of reviews that mentioned price said they had issues while trying to go to a lower pricing tier and often ended up paying a month or more at a higher rate.
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High implementation cost: Initial investment, including licensing, consulting, and infrastructure upgrades, can be significant, especially for smaller businesses.
Steeper learning curve: New interface and functionalities require user training and adaptation, potentially disrupting workflows in the short term.
Limited customization options: Pre-configured solutions may not fully address every specific accounting need, requiring workarounds or third-party add-ons.
Integration challenges: Connecting with legacy systems or specialized applications can be complex, requiring technical expertise and potentially delaying implementation.
Potential data migration issues: Moving large datasets to the new system can be time-consuming and prone to errors, requiring careful planning and data validation.
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Xero’s users say it’s easy to use and has good accounting and bookkeeping capabilities. Most found the price to be acceptable, with some complaints about issues they ran into while trying to switch to a lower pricing tier. More than 70% loved the customer service and felt their representatives were extremely helpful. It has a range of features including band feeds, invoice creation, integrations and reconciliation processes. The reconciliation was particularly popular with over 80% of reviewers who mentioned it describing positive experiences. One issue with the system came in making updates to invoices after they’d been saved. Some users said they were sent prematurely to clients or claimed to have difficulties changing the data at a later date. Many also felt that the implementation process for the new platform was difficult, but that once they learned where things were they felt comfortable. This may be a good choice for small and medium businesses. Larger companies should consider a system that’s able to handle a higher volume.

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User reviews of SAP S/4 HANA Finance paint a contrasting picture, highlighting both its game-changing potential and the challenges companies face during implementation. On the one hand, users rave about its real-time data access, enabling instant financial insights and faster, data-driven decisions. Imagine analyzing cash flow trends within seconds instead of waiting hours for reports to process. Automation features like auto-generated journal entries and invoice approvals liberate accountants from tedious tasks, freeing them for strategic analysis and collaboration. However, the transition to S/4 HANA can be a bumpy ride. The initial investment, encompassing licensing, consulting, and infrastructure upgrades, can be daunting, especially for smaller businesses. Additionally, the new interface and functionalities require user training and adaptation, potentially disrupting workflows during implementation. Unlike some competitors offering highly customizable solutions, S/4 HANA's pre-configured modules may not perfectly suit every specific accounting need, necessitating workarounds or third-party add-ons, further inflating costs. Integration challenges add to the complexity. Connecting S/4 HANA with legacy systems or specialized applications can be a technical hurdle, requiring expertise and potentially delaying implementation. Data migration can be another headache, as moving large datasets to the new system can be time-consuming and error-prone, demanding careful planning and data validation. So, how does S/4 HANA stack up against the competition? While solutions like Oracle NetSuite or Microsoft Dynamics 365 may be more affordable and customizable for smaller businesses, they lack the real-time data capabilities and industry-specific depth of S/4 HANA. For larger enterprises with complex financial needs and a long-term vision, S/4 HANA's advanced functionalities, scalability, and potential for long-term ROI outweigh the initial challenges. Ultimately, the decision boils down to a company's specific needs, budget, and risk tolerance.

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