Tipalti vs FreeAgent

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Our analysts compared Tipalti vs FreeAgent based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Tipalti Software Tool
FreeAgent Software Tool

Product Basics

Tipalti is an accounting solution that automates payables and invoice-to-pay-to-reconciliation procedures, allowing companies to adapt and thrive with updated practices while keeping payables hassle-free, safe and more efficient. Its scalability enables users to pay a large population of suppliers for digital goods and services.

Supplier and invoice management, payment reconciliation, tax and value-added tax (VAT) compliance and self-billing are its top features.
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FreeAgent is a cloud-based accounting software designed for small businesses and freelancers. It streamlines tasks like invoicing, expense tracking, and tax filing, offering a user-friendly interface and mobile app for on-the-go management. FreeAgent shines for its intuitive design and automation features, making it ideal for those with limited accounting knowledge. Key benefits include automatic bank feeds, expense categorization with receipt scanning, and HMRC-compliant VAT returns. Popular features like project tracking and time billing further cater to freelancers and service-based businesses. Compared to similar products, user reviews praise FreeAgent's ease of use and excellent customer support. However, its focus on simplicity may lack the advanced features sought by larger businesses or those with complex accounting needs. Pricing starts at a monthly subscription fee, with additional costs for features like multiple users or payroll. FreeAgent offers a free trial to allow potential users to test its capabilities before committing.

Pros
  • Easy to use
  • Mobile app access
  • Automated tasks
  • Freelancer-friendly
  • Good customer support
Cons
  • Limited features for complex needs
  • Higher cost for multiple users
  • Not ideal for large businesses
  • Invoice customization limited
  • Reporting could be more robust
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$129 Monthly
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$6.50 Monthly
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Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Initiate Supplier Collaboration: Input information into the Supplier Hub extension that's either hosted by Tipalti or a white-labeled iFrame that easily meshes with the HTML of a user's website. Users can personalize the Supplier Hub to match their brand's appearance, allow their suppliers to upkeep accurate information about their data and deplete duplicate registrations to ensure an orderly vendor master file. 
  • Group Invoices: Handle numerous invoices in a batch or single workflow with the invoice management element's payment processing tool. It's feasible to classify invoices for payment no matter which organization they're from or what payment method they're implementing. Users may also hold supplier payments if competent funds aren't available instantly. 
  • Establish Varying Tolerances: Develop tolerance boundaries per amounts or percentages so an invoice is still labeled "considered" if it falls within the tolerance benchmark. Users may produce rules for freight, delivery, taxes and discounts as well as slash the number of exceptions that need more investigating. This program also enhances first-time match rates to pare expenses. 
  • Comply with Tax Regulations: Follow IRS tax provisions to a tee and update in real time with the tax and VAT compliance element. This tool enables users to require all payees to complete the proper tax forms or input their VAT or local tax ID for the self-registration process. Users may also define tax ID submission as a requirement during onboarding whether or not they hit the IRS $600 benchmark. 
  • Robust Controls to Oversee Funds: Employ vigorous internal controls that secure funds that leave companies with the global payment function. It manages payment operations and comes with unlimited payment approvers, modifiable workflows and role-based access. Users can initiate audit trail logs to chronicle user activity within the application to verify that they consistently have an auditable archive. 
  • Conduct Internal Self-Billing: Direct bills for approval after invoices have been drafted via comma-separated values (CSV) or with this software's application programming interface (API) with the self-billing module automatically. According to payee preferences, users can draft and deliver bills to their internal finance team for approval and carry out payments. 
  • Clear Transaction Insights: Exhibit detailed knowledge for each attempted and completed payment with the payment reconciliation appliance. Auto-highlight unmatched transactions to payout bank account statements and payout instructions such as rejected payments. Users may also export these reports to Excel spreadsheets for additional evaluation to ensure a speedy month-end close. 
  • Easily Detect and Rectify Fraud: Supervise the full supplier payments operation to surveil applicable data points— i.e., contact details, account numbers, emails and payments — to pinpoint patterns and identify possible fraudsters within your network with the detect accessory. 
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  • Effortless Time Saving: Automate tasks like invoicing, expense tracking, and tax filing, freeing up time for what matters most.
  • Simplified Organization: Stay on top of your finances with a clear overview of income, expenses, and cash flow, all in one place.
  • Enhanced Accuracy and Compliance: Reduce errors and ensure compliance with automatic bank feeds, VAT returns, and HMRC filing.
  • Mobile Access on the Go: Manage your finances from anywhere with the convenient mobile app, perfect for busy freelancers and entrepreneurs.
  • Streamlined Collaboration: Easily share invoices, track project progress, and collaborate with clients and team members.
  • Peace of Mind and Support: Gain confidence knowing your finances are in order, backed by excellent customer support whenever you need it.
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  • Collect Tax Forms: Browse and choose the exact forms with more than 1,000 rules and TIN matching confirmation details with the tax form selection wizard extension on the supplier management appliance. There are end-of-the-year 1099 and 1042-S reports that offer submission-ready documents to superintend reporting to federal and state authorities, including withholdings. The tax compliance features are KPMG-approved meets all IRS requirements. 
  • Swiftly Send Invoices: Send invoices via email or upload them to their portal to track their progress with the inventory management component. Users can deliver invoices directly to their accounts payable alias, import them directly from the supplier or AP Hubs and clone protection notifications if the bill looks similar to a previous invoice. 
  • Customize Purchase Orders (PO) Agreements: Work with PO operations that save users time and effort thanks to the PO matching apparatus. Users gain greater compliance with their company's purchasing policies. Every invoice goes through benchmark optical character recognition (OCR), advanced data collection and approval operations before the payment is processed. 
  • Meet International Tax Compliances: Leverage local and VAT tax ID collection for non-US payers via the tax and VAT compliance feature. This tool can monitor document collection for European regions so vendors may add supplementary information accordingly and activate self-billing invoices when suppliers need to approve invoices before handling them. 
  • Full Payment Visibility: Keep suppliers in the loop about processed payments in addition to failed expenditures and why they failed with the global payment appliance. Suppliers may also review their complete payment history with the online portal function, eliminating spent-hours on troubleshooting. This component notifies payees if additional details are needed to complete the payment, whether or not tax forms need updates and more. 
  • Perform Payee Approval Self-Billing: Generate bills and mark them as pending payee approval or pending payee invoice — depending on their specific country — with the self-billing appliance. This apparatus formulates bills via API or CSV and enables payees to receive email alerts to approve bills. Payees may approve bills or provide emails as well as initiate payments that align with payee preferences. 
  • Integrate with Other ERP and Accounting Software: Sync payment results with their ERP or accounting solutions automatically via the payment reconciliation tool. This tool reduces extra work for teams within a user's business, diminishes errors and depletes unnecessary stress during close processes. 
  • Upkeep Archives of Suspicious Actions: Stay on top of threatening activities by keeping backlogs of case records to know who evaluated a case, its assessment date, the outcome and why with the detect appliance. Users can print intricate payee reports to review why a payee is blocked and what stage of risk the payee inhabits. This tool aids users in stopping swindlers before making a payment, saving their company money. 
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  • Estimates: Send estimates and invoices via email and keep a tab on the approval and rejection. Convert accepted estimates into invoices. Manage outstanding amounts with the Invoice Timeline. 
  • Expenses: Save photos of the receipt directly from the mobile phone. Keep a tab on the running balance for reimbursement by tracking employee expenses. Track payments using live bank feeds or by importing bank statements.  
  • Tracking: Keep a record of when work was completed. Create an invoice for unbilled time and send it to the client. Check where time is spent across the active projects with timesheet reports.Payment tracking can be done by uploading a picture of the receipt through the mobile app. Reminders for making payments are sent automatically by setting up recurring invoices. Track invoices, taxes, estimates, alongside expenses. 
  • Dashboard: Monitor profit and loss with cash flow reports and the invoice timeline. 
  • Project Management: Create a project by adding billing rates, tasks, default currency, budget, start and end date. Attach charges and billable and non-billable time to projects and invoice the cost to customers. 
  • Expense Management: Categorize charges by currency and link them to a particular activity. Track and document expenses once the invoice is settled. Forgo the need to upload bank statements with the feed enabled. Include bank statements in the reporting after uploading. 
  • Navigation: Display data and keep track of the business’s financial health. Access invoices, time slips, estimates and projects from the dashboard. 
  • Payment: Integrate with PayPal, Stripe and GoCardless to pay bills easily. Make direct payments and add links to the payment system in the invoice templates. Conduct transactions in more than 80 countries around the globe. 
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Product Ranking

#11

among all
Accounting Software

#86

among all
Accounting Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Accounts Payable Accounts Receivable Banking And Cash Management Budget And Expense Management Financial Statements And Revenue Management General Ledger And Chart Of Accounts Integration And Extensibility Inventory Management Journal Entries Mobile Support Multi-company Accounting And Asset Management Platform Capabilities Project Accounting Reporting And Analytics Tax Management 89 84 79 68 98 88 85 78 81 97 70 89 97 70 95 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 487 reviews
Great User Sentiment 200 reviews
89%
of users recommend this product

Tipalti has a 'great' User Satisfaction Rating of 89% when considering 487 user reviews from 5 recognized software review sites.

87%
of users recommend this product

FreeAgent has a 'great' User Satisfaction Rating of 87% when considering 200 user reviews from 3 recognized software review sites.

4.8 (14)
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4.5 (204)
4.3 (29)
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4.4 (125)
4.7 (129)
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4.0 (2)
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4.2 (138)
4.3 (46)

Synopsis of User Ratings and Reviews

Implementation: Of the users who addressed this solution's implementation process, 58% said it was fast, easy and pleasing.
Customer Support: Approximately 69% of users who mentioned this program's customer support said employees were reliable and quick to respond.
Performability: Of the users who spoke of the application's overall performance, nearly 82% said it was user friendly, easy to use and centralized payable options in one location.
Functionality: Roughly 54% of users who discussed this solution's functionality revved about the easy transfer management, invoicing and various payment methods such as ACH, e-check, PayPal and wire.
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Intuitive interface: Users consistently praise FreeAgent's user-friendly design, making it easy to navigate and find features even without accounting expertise.
Automated tasks: FreeAgent automates many time-consuming accounting tasks, such as bank reconciliation, VAT calculation, invoice creation, and mileage tracking.
Comprehensive features: The software offers a wide range of features to manage all aspects of accounting, including invoicing, expenses, projects, taxes, and payroll.
Mobile app: FreeAgent's mobile app allows users to manage finances on the go, access key features, and capture receipts with ease.
Excellent customer support: Users consistently rate FreeAgent's customer support highly, with quick and helpful responses to queries.
Integrations: FreeAgent integrates with various popular business tools, such as bank accounts, payment gateways, and expense management apps.
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Interface: Of the users who addressed this solution's interface, 41% said it was clunky.
Reporting: Approximately 45% of users who discussed this software's modules said the reporting function either couldn't customize reports or duplicates reports unnecessarily.
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Limited customization options: While FreeAgent offers some customization, users report feeling restricted in terms of branding and layout compared to other accounting software.
Learning curve for complex features: Some users find FreeAgent's advanced features, like inventory management or project accounting, have a steeper learning curve compared to basic functionalities.
Higher pricing for larger businesses: FreeAgent's pricing scales with the number of users and features needed, making it potentially expensive for larger businesses with complex accounting requirements.
Limited integrations with some industry-specific tools: While FreeAgent integrates with popular business tools, some users in specific industries might miss integrations with specialized software they rely on.
Occasional bugs and glitches: Some users report encountering occasional bugs or glitches within the software, although FreeAgent's customer support is generally praised for responsiveness.
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Tipalti is a robust accounting ERP that streamlines all workflows and bookkeeping needs. Its implementation is comfortable and pleasing to users. Its performance is impeccable because it provides a centralized location for various payment options and its modules — tax compliance, billing, invoicing, payment management and more — offer efficient bookkeeping needs. Users also agree that the customer support team is quick to respond and resolve problems. Despite some users' sentiments about the clunky interface and non-flexible reporting apparatus, most find this solution as a handy asset.

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FreeAgent carves a niche for itself in the accounting software world, earning enthusiastic praise from users seeking an intuitive and automated solution to manage their finances. Its user-friendly interface and wealth of automated features like bank reconciliation and VAT calculation, often cited as lifesavers, make it ideal for solopreneurs and small businesses who want to ditch spreadsheets and manual data entry. This convenience, however, comes with a trade-off: some users feel limited by FreeAgent's customization options, especially compared to the robust branding and layout control offered by competitors like Xero. FreeAgent's strengths truly shine in its mobile app and excellent customer support. Users adore the on-the-go access and quick, helpful resolutions to queries. This agility differentiates FreeAgent from some software giants notorious for sluggish mobile experiences and frustratingly long wait times for assistance. However, power users with complex accounting needs might find FreeAgent's advanced features, like project accounting, less intuitive than Xero's, requiring a steeper learning curve. Ultimately, FreeAgent's user reviews paint a picture of a friendly, efficient, and mobile-first accounting solution. It excels at simplifying finances for non-accountants and automating tedious tasks, but its customization limitations and potential learning curve for advanced features might make larger businesses or those seeking extensive control look elsewhere. In the quest for simplicity and time-saving automation, FreeAgent stands out as a top contender, especially for solopreneurs and small businesses just starting their financial journey.

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