FreeAgent vs Dynamics 365 Finance

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Our analysts compared FreeAgent vs Dynamics 365 Finance based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

FreeAgent Software Tool

Product Basics

FreeAgent is a cloud-based accounting software designed for small businesses and freelancers. It streamlines tasks like invoicing, expense tracking, and tax filing, offering a user-friendly interface and mobile app for on-the-go management. FreeAgent shines for its intuitive design and automation features, making it ideal for those with limited accounting knowledge. Key benefits include automatic bank feeds, expense categorization with receipt scanning, and HMRC-compliant VAT returns. Popular features like project tracking and time billing further cater to freelancers and service-based businesses. Compared to similar products, user reviews praise FreeAgent's ease of use and excellent customer support. However, its focus on simplicity may lack the advanced features sought by larger businesses or those with complex accounting needs. Pricing starts at a monthly subscription fee, with additional costs for features like multiple users or payroll. FreeAgent offers a free trial to allow potential users to test its capabilities before committing.

Pros
  • Easy to use
  • Mobile app access
  • Automated tasks
  • Freelancer-friendly
  • Good customer support
Cons
  • Limited features for complex needs
  • Higher cost for multiple users
  • Not ideal for large businesses
  • Invoice customization limited
  • Reporting could be more robust
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Dynamics 365 Finance, a cloud-based Accounting ERP (Enterprise Resource Planning) software, streamlines financial operations for mid-sized to large organizations. It automates core accounting tasks like general ledger, payables, receivables, and project accounting, providing real-time financial insights. Its strengths lie in scalability, integration with other Microsoft products, and industry-specific features. Users praise its ease of use, reporting capabilities, and workflow automation. However, some find the initial setup complex and customization options limited. Pricing is subscription-based, tiered by modules and user count. It's pricier than basic accounting software but cost-effective compared to comprehensive on-premise solutions.

Pros
  • Real-time insights
  • Scalable & flexible
  • Integrates with MS tools
  • Automates workflows
  • Easy to use (reported)
Cons
  • Complex setup (initial)
  • Limited customization
  • Pricier than basic options
  • Reporting can be complex
  • Subscription-based
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$6.50 Monthly
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$480/User, Monthly
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On-Premise
Mobile
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Mobile

Product Assistance

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Videos
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Email
Phone
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Effortless Time Saving: Automate tasks like invoicing, expense tracking, and tax filing, freeing up time for what matters most.
  • Simplified Organization: Stay on top of your finances with a clear overview of income, expenses, and cash flow, all in one place.
  • Enhanced Accuracy and Compliance: Reduce errors and ensure compliance with automatic bank feeds, VAT returns, and HMRC filing.
  • Mobile Access on the Go: Manage your finances from anywhere with the convenient mobile app, perfect for busy freelancers and entrepreneurs.
  • Streamlined Collaboration: Easily share invoices, track project progress, and collaborate with clients and team members.
  • Peace of Mind and Support: Gain confidence knowing your finances are in order, backed by excellent customer support whenever you need it.
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  • Artificial Intelligence Data: Utilize Dynamics 365 Finance's AI-powered data tools to evaluate business health as well as boost financial controls, maximize cash flows, and develop and execute better business decisions. 
  • Budget Planning: Dwindle operation expenses and increase spending for businesses throughout various regions with the budget planning apparatus. 
  • Reduce Risks: Swiftly adjust to global and local financial regulations with a pliable standards-based chart of accounts and dimensions that permit users to effortlessly and properly superintend their financial operations. 
  • Power BI-Applicable: Initiate wiser, quicker actions and choices through the role-based workspaces that are embedded with Power BI's synergistic data visualization capabilities so users may examine KPIs with more depth as well as dive into transactions to overview the health of their business. 
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  • Estimates: Send estimates and invoices via email and keep a tab on the approval and rejection. Convert accepted estimates into invoices. Manage outstanding amounts with the Invoice Timeline. 
  • Expenses: Save photos of the receipt directly from the mobile phone. Keep a tab on the running balance for reimbursement by tracking employee expenses. Track payments using live bank feeds or by importing bank statements.  
  • Tracking: Keep a record of when work was completed. Create an invoice for unbilled time and send it to the client. Check where time is spent across the active projects with timesheet reports.Payment tracking can be done by uploading a picture of the receipt through the mobile app. Reminders for making payments are sent automatically by setting up recurring invoices. Track invoices, taxes, estimates, alongside expenses. 
  • Dashboard: Monitor profit and loss with cash flow reports and the invoice timeline. 
  • Project Management: Create a project by adding billing rates, tasks, default currency, budget, start and end date. Attach charges and billable and non-billable time to projects and invoice the cost to customers. 
  • Expense Management: Categorize charges by currency and link them to a particular activity. Track and document expenses once the invoice is settled. Forgo the need to upload bank statements with the feed enabled. Include bank statements in the reporting after uploading. 
  • Navigation: Display data and keep track of the business’s financial health. Access invoices, time slips, estimates and projects from the dashboard. 
  • Payment: Integrate with PayPal, Stripe and GoCardless to pay bills easily. Make direct payments and add links to the payment system in the invoice templates. Conduct transactions in more than 80 countries around the globe. 
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  • Elaborate Reporting: Balance and close books quicker with in-depth reporting and real-time analytics appliances. Users may enable pliable financial reports that showcase numerous currencies and legal entities to administer foreign exchanges and expedite end-of-month bookkeeping procedures. 
  • Grow Revenue: Work with machine learning capabilities that come with reporting, financial intelligence and analytics that compile forecasted recommendations and provide guidance for opportune customer expenditures. 
  • Role-Based Workspaces: Personalize crucial documents and reports such as invoices and statements that align with ever-changing business necessities with the role-based workspaces and modules. Users may also activate automatic recurring bills that seamlessly adapt to new revenue recognition rules, dwindle audit costs and cipher financial statements with precision.  
  • Compliances: Ensure that businesses align with local and global standards to reduce risks with the compliance attribute that guarantees compliance in approximately 37 countries and 42 languages. 
  • Financial Planning: Keep organizations running smoothly whether they're local, abroad or both with the financial process automation, financial planning and analysis, encumbrance and budget control modules. 
read more...

Product Ranking

#86

among all
Accounting Software

#47

among all
Accounting Software

Find out who the leaders are

Analyst Rating Summary

82
85
89
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84
87
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100
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Platform Security
Financial Statements and Revenue Management
Mobile Support
Project Accounting
Tax Management
Banking and Cash Management
Budget and Expense Management
Financial Statements and Revenue Management
General Ledger and Chart of Accounts
Project Accounting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

FreeAgent
Dynamics 365 Finance
+ Add Product + Add Product
Accounts Payable Accounts Receivable Banking And Cash Management Budget And Expense Management Financial Statements And Revenue Management General Ledger And Chart Of Accounts Integration And Extensibility Inventory Management Journal Entries Mobile Support Multi-company Accounting And Asset Management Platform Capabilities Project Accounting Reporting And Analytics Tax Management 89 84 79 68 98 88 85 78 81 97 70 89 97 70 95 0 87 100 100 100 100 0 60 72 0 65 0 97 0 97 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 200 reviews
Great User Sentiment 3543 reviews
87%
of users recommend this product

FreeAgent has a 'great' User Satisfaction Rating of 87% when considering 200 user reviews from 3 recognized software review sites.

89%
of users recommend this product

Dynamics 365 Finance has a 'great' User Satisfaction Rating of 89% when considering 3543 user reviews from 5 recognized software review sites.

n/a
4.0 (19)
4.3 (29)
3.6 (90)
4.4 (125)
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4.5 (3273)
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4.0 (40)
4.3 (46)
3.6 (121)

Awards

we're gathering data

SelectHub research analysts have evaluated Dynamics 365 Finance and concluded it earns best-in-class honors for Budget and Expense Management.

Budget and Expense Management Award

Synopsis of User Ratings and Reviews

Intuitive interface: Users consistently praise FreeAgent's user-friendly design, making it easy to navigate and find features even without accounting expertise.
Automated tasks: FreeAgent automates many time-consuming accounting tasks, such as bank reconciliation, VAT calculation, invoice creation, and mileage tracking.
Comprehensive features: The software offers a wide range of features to manage all aspects of accounting, including invoicing, expenses, projects, taxes, and payroll.
Mobile app: FreeAgent's mobile app allows users to manage finances on the go, access key features, and capture receipts with ease.
Excellent customer support: Users consistently rate FreeAgent's customer support highly, with quick and helpful responses to queries.
Integrations: FreeAgent integrates with various popular business tools, such as bank accounts, payment gateways, and expense management apps.
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Streamlined Workflow: Automates tasks like payables, receivables, and GL, saving time and reducing errors. Users highlight improved efficiency and fewer manual processes.
Real-Time Insights: Provides instant access to financial data through dashboards and reports, enabling data-driven decisions. Users appreciate the ability to quickly track performance and make informed choices.
Seamless Integration: Connects seamlessly with other Microsoft products like Office 365 and Power BI for a unified user experience and enhanced data sharing. Users value the convenience and improved collaboration across departments.
Industry-Specific Solutions: Pre-built templates and industry-focused features cater to specific needs in sectors like retail, manufacturing, and non-profits. Users benefit from faster implementation and reduced customization costs.
Scalability and Flexibility: Adapts to your growing needs with cloud-based architecture and modular functionality. Users praise the ability to easily add users and modules as their business expands.
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Limited customization options: While FreeAgent offers some customization, users report feeling restricted in terms of branding and layout compared to other accounting software.
Learning curve for complex features: Some users find FreeAgent's advanced features, like inventory management or project accounting, have a steeper learning curve compared to basic functionalities.
Higher pricing for larger businesses: FreeAgent's pricing scales with the number of users and features needed, making it potentially expensive for larger businesses with complex accounting requirements.
Limited integrations with some industry-specific tools: While FreeAgent integrates with popular business tools, some users in specific industries might miss integrations with specialized software they rely on.
Occasional bugs and glitches: Some users report encountering occasional bugs or glitches within the software, although FreeAgent's customer support is generally praised for responsiveness.
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Complex Setup: Initial configuration and data migration can be complex, requiring professional assistance for larger organizations, leading to higher implementation costs.
Limited Customization: While offering flexibility, extensive customization can be expensive and require developer resources, potentially negating cost savings and increasing maintenance needs.
Subscription-Based Cost: Ongoing subscription fees can be higher than upfront costs of on-premise solutions, especially for smaller businesses with limited usage, raising concerns about long-term affordability.
Reporting Complexity: Advanced reporting features can have a learning curve for non-technical users, requiring training or dedicated personnel, impacting user adoption and efficiency.
Mobile App Limitations: Some users report occasional glitches and lack of full feature parity with the desktop version, hindering on-the-go access and real-time updates.
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FreeAgent carves a niche for itself in the accounting software world, earning enthusiastic praise from users seeking an intuitive and automated solution to manage their finances. Its user-friendly interface and wealth of automated features like bank reconciliation and VAT calculation, often cited as lifesavers, make it ideal for solopreneurs and small businesses who want to ditch spreadsheets and manual data entry. This convenience, however, comes with a trade-off: some users feel limited by FreeAgent's customization options, especially compared to the robust branding and layout control offered by competitors like Xero. FreeAgent's strengths truly shine in its mobile app and excellent customer support. Users adore the on-the-go access and quick, helpful resolutions to queries. This agility differentiates FreeAgent from some software giants notorious for sluggish mobile experiences and frustratingly long wait times for assistance. However, power users with complex accounting needs might find FreeAgent's advanced features, like project accounting, less intuitive than Xero's, requiring a steeper learning curve. Ultimately, FreeAgent's user reviews paint a picture of a friendly, efficient, and mobile-first accounting solution. It excels at simplifying finances for non-accountants and automating tedious tasks, but its customization limitations and potential learning curve for advanced features might make larger businesses or those seeking extensive control look elsewhere. In the quest for simplicity and time-saving automation, FreeAgent stands out as a top contender, especially for solopreneurs and small businesses just starting their financial journey.

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Dynamics 365 Finance users offer a mixed bag of opinions, with praise for its robust functionality and cloud-based accessibility countered by criticisms of its complexity and implementation hurdles. Compared to competitors like SAP Business One and Sage Intacct, Dynamics 365 shines in its tight integration with other Microsoft products and its advanced business intelligence capabilities. However, its steeper learning curve and higher upfront costs can be deterrents. Users laud the software's comprehensive financial management features, from core accounting to project accounting and budgeting. One reviewer, a finance manager at a mid-sized manufacturing firm, highlighted the ease of generating real-time financial reports, enabling them to make data-driven decisions. Another user, the CFO of a growing tech startup, appreciated the seamless integration with Dynamics 365 Sales, streamlining order-to-cash processes. However, the complexity of the software is a recurring pain point. Users report a significant learning curve, requiring extensive training and support, especially for non-technical users. A controller at a non-profit organization mentioned the difficulty in customizing workflows, making it less adaptable to their specific needs compared to more user-friendly competitors like Sage Intacct. Implementation challenges also surface in reviews, with users citing lengthy setup times and integration issues. One reviewer, an accountant at a construction company, emphasized the need for experienced consultants to navigate the initial setup, adding to the overall cost. This can be a disadvantage for smaller businesses or those with limited IT resources. Despite these drawbacks, Dynamics 365 Finance's strengths in functionality, scalability, and future-proof cloud technology make it a compelling choice for larger organizations with complex financial needs and the resources to invest in its implementation. For smaller businesses or those seeking a more user-friendly option, other alternatives might be a better fit.

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