Concur vs FINSYNC

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Our analysts compared Concur vs FINSYNC based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Concur Software Tool

Product Basics

SAP Concur is a Software-as-a-Service company that provides travel and expense management solutions. Created by a merger of the two companies in 2014, it effortlessly guides employees through every trip by populating charges into expense reports and automating invoice reports.

It automates data capture and accounts payable, uses real-time data and AI to audit transactions. It helps businesses keep an eye on what they are spending and there are no blind spots in the budget.
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FINSYNC Accounting and Cash Flow Management is a multipurpose payment application that aides users with supervising cash flows, automating bookkeeping tasks and broadening profits. In addition to cash flow management, it streamlines the following bookkeeping operations: payments, invoicing, bill payments, payroll, accounting and financing. It keeps everyone and everything within a user's enterprise in sync for sleek finance operations.

Advanced analytics and automation and professional financial services are some of FINSYNC's helpful modules.
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$8/User, Monthly
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Tailored to your specific needs
$40 Monthly, Freemium
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Tailored to your specific needs
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Windows
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Chromebook
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Linux
Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

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In Person
Live Online
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Documentation
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Live Online
Videos
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Email
Phone
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FAQ
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Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Reduce Cost: Connect various sources of expense data and reduce the need for manual information entry. Make more intelligent business decisions with accurate and consolidated data. 
  • More Centralized Data: Connect with over 150 apps and spend data giving employees the freedom to work without hunting down information. 
  • Ensure Compliance: Automate policy upgrades to ensure compliance. Leave no room for non-compliance by flagging exceeded spending thresholds for the employees. 
  • Accessibility: Access the system by web or mobile app. Record expenses through the journey in the app while on the go. Manage travel and costs quickly and easily – including photographing receipts and attaching them to the expense claim. 
  • Go Paperless: Eliminate the need for paper receipts by storing all receipts in the receipt store. 
  • Easy Approval: Approve expenses across the different departments with real-time notifications. 
  • More Straightforward Invoice Management: Review the invoice and submit it without any manual intervention. 
  • Minimize Risk: Mitigate risk by importing feeds from travel suppliers and corporate credit card providers. Protect the business in tax season by creating an accurate audit trail. 
  • Transparency: Check for new ways to save money by gaining complete control over the organization’s funds. Keep a tab of open but unapproved expenses in the system. Report spending across each department to identify areas of excess. 
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  • Unified Platform: Instead of uploading data from several solutions, FINSYNC enables users to seamlessly store bank cards and charge accounts. Users can also verify and reconcile numerous accounts.  
  • Superintend Every Payment: FINSYNC administers every invoice, customer receipt and bill and vendor payment within one solution. 
  • Stay On Top of Payments: It's feasible for users to evaluate every incoming or outgoing payment with an intricate calendar view so they avoid missed payments or worrying about whether or not if or when they'll receive money in the bank.  
  • Various Cash Flow Merges: Add various FINSYNC cashflow integrations to this solution. For example, the Projects add-on allows users to track the profitability of every project including time tracking and expense reimbursement. The Payroll add-on enables intricate cash flow monitoring across an entire organization. 
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  • Real-Time Integration: See precisely what is being spent with real-time data and AI audits to help the businesses. Eliminate blind spots. 
  • Automate Rules: Automate and apply rules fairly and consistently so that everyone’s expectations are met and fraud is easily caught. 
  • Accounts Payable Automation: Automate the invoice process to catch duplicate entries. Save significant time with invoice tracking and quicker payments. 
  • Travel Integration: Record expenses incurred on work-related trips automatically. Prepopulate business travel information so it’s easy for employees to submit accurate claims for reimbursement. 
  • Analytics: Improve control over funds, examine productivity and increase compliance with automated, fast and accurate reporting. 
  • Budget: Get a consolidated view of revenue and expenses in real time on an easy-to-use dashboard to identify gaps and make well-informed decisions. 
  • Drive: Capture mileage to ensure compliance, reduce fraud, cut costs and reimburse employees adequately. 
  • Audit: Ensure all employees are compliant and each dollar spent is certified against the company’s policy with a receipt audit service. 
  • Payment Solution: Automate and simplify vendor payment and reimbursement. 
  • Company Bill Statements: Centralize company cards and financial statements that capture total spend and maintain policy control. 
  • Travel: Ensure every employee is supported with travel insights, regardless of where the trip is booked. 
  • TripLink: Connect travelers and itineraries across multiple channels. Apply policies to direct booking to boost compliance and locate and support travelers. 
  • TripLink Connected Suppliers: Set up direct connections with suppliers. Integrate with Locale to ensure proper communication with the travelers. 
  • Invoice: Get real-time visibility into financial components, boost cash flow, ensure compliance and minimize security risks. 
  • Other Products: Provide end-to-end, automated data synchronization with the vendor’s suite of products granting visibility into the employee spend and ensuring effortless and accurate management of expenses. 
  • Free Trial: Get the free trial for a demonstration of spend management solutions, travel management. Use the sample information provided or snap a receipt from a phone or computer to see the program in action. 
  • Multiple Scanning Options: Upload receipts to the expense report through using various methods. Scan it in the app, uploading a picture via the web or the receipt through email. 
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  • Thorough Accounting: The accounting module contains multiple functions and extensions to simplify bookkeeping responsibilities. It is equipped with a customizable chart of accounts and cash and accrual reports. It tracks income and expenses by department, location and associate. It also instantly reconciles bank and credit union accounts with accurate bills and invoices. 
  • Initiate Invoices and Billing: Users can establish one-time or repeating invoices, work with built-in workflow and user permissions and set alerts and automated reminders with the invoicing and bill pay apparatus. It permits customers and vendors to safely store payment information and has adjustable payment schedules. Users can also initiate automated ACH & card payments for recurring invoices and bills. 
  • Trace and Manage Cash: The advanced automation and analytics accessory aids users in knowing every dollar that enters or exits your organization. Collecting, posting and updating accounts occurs in real-time. 
  • Financial Resources: This solution can match users with a FINSYNC Certified Professional Accountant or Bookkeeper and receive the ideal financing options that align with their enterprise.  
  • Find An Insurance Broker: FINSYNC aids users in finding a suitable insurance broker for their needs.  
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Product Ranking

#32

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Accounting Software

#152

among all
Accounting Software

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User Sentiment Summary

Great User Sentiment 10098 reviews
Excellent User Sentiment 7 reviews
81%
of users recommend this product

Concur has a 'great' User Satisfaction Rating of 81% when considering 10098 user reviews from 5 recognized software review sites.

91%
of users recommend this product

FINSYNC has a 'excellent' User Satisfaction Rating of 91% when considering 7 user reviews from 1 recognized software review sites.

4.7 (11)
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4.0 (6137)
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4.57 (7)
4.3 (2100)
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4.2 (234)
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4.0 (1616)
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Awards

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FINSYNC stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Expense Reporting: Concur simplifies the often tedious process of creating expense reports, allowing users to easily track and submit expenses, which can then be quickly approved and reimbursed. This can save both employees and the accounting department significant time and effort.
Mobile Accessibility: The Concur mobile app enables users to manage expenses on-the-go, offering convenience and flexibility for business travelers. Users can capture receipts, track mileage, and submit reports directly from their mobile devices.
Integration with Accounting Systems: Concur integrates seamlessly with popular accounting software, such as QuickBooks and Xero. This integration streamlines the financial workflow by automatically syncing expense data with the accounting system, reducing manual data entry and the risk of errors.
Policy Compliance: Concur helps organizations enforce travel and expense policies by automatically flagging any out-of-policy expenses during the submission process. This feature promotes compliance and reduces the risk of unauthorized spending.
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Centralized Platform: Many users appreciate FINSYNC's ability to manage various financial tasks, such as invoicing, payments, and bank reconciliation, all within a single platform.
User-Friendly Interface: FINSYNC is often praised for its intuitive design and ease of use, making it accessible even for individuals without extensive accounting experience.
Time-Saving Automation: Features like automated recurring invoices and payment reminders are popular for streamlining financial processes and reducing manual effort.
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Clunky User Interface: Users frequently report that Concur's interface feels outdated and cumbersome, making simple tasks like submitting expense reports or booking travel more time-consuming than necessary.
Mobile App Issues: The mobile app is often criticized for being buggy and unreliable, with features that are limited compared to the desktop version. This can be frustrating for users who rely on their mobile devices for managing expenses on the go.
Integration Challenges: Integrating Concur with other business systems, such as accounting software or HR platforms, can be a complex and technically challenging process, requiring significant IT resources and expertise.
Customer Support Concerns: Some users have expressed dissatisfaction with the quality and responsiveness of Concur's customer support, citing long wait times and difficulty resolving issues effectively.
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Steep Learning Curve: The platform's interface can be overwhelming for new users due to its extensive features and functionalities. This complexity may require additional time and effort to learn and navigate effectively.
Customer Support Challenges: Some users have reported difficulties in reaching customer support promptly, leading to potential delays in resolving issues or obtaining necessary assistance. Efficient and responsive customer support is crucial for a smooth user experience, especially when dealing with complex financial software.
Mobile App Limitations: The mobile app's functionality is currently limited compared to the web-based platform. Users seeking comprehensive mobile access to their financial data and tasks may find the app's capabilities insufficient for their needs.
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Overall, Concur has garnered a reputation as a comprehensive and reliable solution for managing expenses, travel, and invoices. Users frequently praise its ability to streamline expense reporting, automate tasks, and provide real-time visibility into spending. The mobile app receives kudos for its user-friendly interface and offline functionality, making it easy for employees to capture receipts and submit expenses on the go. Concur's integration with travel booking platforms and credit cards is a major plus, simplifying the process of reconciling expenses and ensuring accuracy. However, some users find the initial setup and configuration to be complex, requiring significant time and effort. Additionally, the system's flexibility can be a double-edged sword, as extensive customization options may overwhelm some users. Concur's pricing structure, often based on the number of users and transactions, can be a concern for smaller businesses. Despite these drawbacks, Concur's strengths in automation, integration, and mobile accessibility make it a top choice for mid-sized to large organizations with complex expense management needs and a desire to enhance efficiency and control over spending.

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Is FINSYNC truly in sync with the needs of small businesses? Recent user reviews suggest a mixed bag. While many appreciate its user-friendly interface and integrated features like invoicing, payments, and expense tracking, some find its accounting capabilities lacking compared to dedicated accounting software like QuickBooks Online or Xero. For example, users praise FINSYNC's intuitive dashboard for monitoring cash flow, but some find its reporting features limited for more complex accounting needs. FINSYNC's strength lies in its unified approach to financial management, making it ideal for small businesses seeking an all-in-one solution. Its automated workflows, like connecting bank accounts for seamless transaction imports, save time and reduce manual errors. However, businesses with more complex accounting requirements or those needing robust reporting functionalities might find FINSYNC limiting. Ultimately, FINSYNC is best suited for small businesses or startups prioritizing ease of use and a centralized platform for managing their finances, rather than those requiring advanced accounting features.

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