Concur vs Botkeeper

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Our analysts compared Concur vs Botkeeper based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Concur Software Tool
Botkeeper Software Tool

Product Basics

SAP Concur is a Software-as-a-Service company that provides travel and expense management solutions. Created by a merger of the two companies in 2014, it effortlessly guides employees through every trip by populating charges into expense reports and automating invoice reports.

It automates data capture and accounts payable, uses real-time data and AI to audit transactions. It helps businesses keep an eye on what they are spending and there are no blind spots in the budget.
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Botkeeper is a bookkeeping automation solution that uses artificial intelligence and machine learning to provide bookkeeping and pre-accounting functions to accounting firms and their clients.

It eliminates duplicate entry and manual errors associated with manual bookkeeping. Its human-assisted artificial intelligence functions help accounting professionals make well-informed decisions with meaningful visualizations and analysis of important financial data.
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$8/User, Monthly
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Tailored to your specific needs
$155/Entity, Monthly
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Tailored to your specific needs
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Chromebook
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On-Premise
Mobile
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Mobile

Product Assistance

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Live Online
Videos
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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Reduce Cost: Connect various sources of expense data and reduce the need for manual information entry. Make more intelligent business decisions with accurate and consolidated data. 
  • More Centralized Data: Connect with over 150 apps and spend data giving employees the freedom to work without hunting down information. 
  • Ensure Compliance: Automate policy upgrades to ensure compliance. Leave no room for non-compliance by flagging exceeded spending thresholds for the employees. 
  • Accessibility: Access the system by web or mobile app. Record expenses through the journey in the app while on the go. Manage travel and costs quickly and easily – including photographing receipts and attaching them to the expense claim. 
  • Go Paperless: Eliminate the need for paper receipts by storing all receipts in the receipt store. 
  • Easy Approval: Approve expenses across the different departments with real-time notifications. 
  • More Straightforward Invoice Management: Review the invoice and submit it without any manual intervention. 
  • Minimize Risk: Mitigate risk by importing feeds from travel suppliers and corporate credit card providers. Protect the business in tax season by creating an accurate audit trail. 
  • Transparency: Check for new ways to save money by gaining complete control over the organization’s funds. Keep a tab of open but unapproved expenses in the system. Report spending across each department to identify areas of excess. 
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  • Easy Deployment: Flexible platform that comes with a wide range of third-party application integrations that streamline deployment.  
  • High Data Security: Ensures data security by applying 256-bit data encryption, ensuring the user’s data is safe during storage and transmission. 
  • Simplified Reporting: Without restricting any data capabilities, it offers unlimited custom reports to give businesses the freedom to track all financial activities.  
  • Extensive Functions: The ScanBot tool lifts financial data directly from receipt photos. Save, view and customize documents with the document manager and generate reports with the report builder. 
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  • Real-Time Integration: See precisely what is being spent with real-time data and AI audits to help the businesses. Eliminate blind spots. 
  • Automate Rules: Automate and apply rules fairly and consistently so that everyone’s expectations are met and fraud is easily caught. 
  • Accounts Payable Automation: Automate the invoice process to catch duplicate entries. Save significant time with invoice tracking and quicker payments. 
  • Travel Integration: Record expenses incurred on work-related trips automatically. Prepopulate business travel information so it’s easy for employees to submit accurate claims for reimbursement. 
  • Analytics: Improve control over funds, examine productivity and increase compliance with automated, fast and accurate reporting. 
  • Budget: Get a consolidated view of revenue and expenses in real time on an easy-to-use dashboard to identify gaps and make well-informed decisions. 
  • Drive: Capture mileage to ensure compliance, reduce fraud, cut costs and reimburse employees adequately. 
  • Audit: Ensure all employees are compliant and each dollar spent is certified against the company’s policy with a receipt audit service. 
  • Payment Solution: Automate and simplify vendor payment and reimbursement. 
  • Company Bill Statements: Centralize company cards and financial statements that capture total spend and maintain policy control. 
  • Travel: Ensure every employee is supported with travel insights, regardless of where the trip is booked. 
  • TripLink: Connect travelers and itineraries across multiple channels. Apply policies to direct booking to boost compliance and locate and support travelers. 
  • TripLink Connected Suppliers: Set up direct connections with suppliers. Integrate with Locale to ensure proper communication with the travelers. 
  • Invoice: Get real-time visibility into financial components, boost cash flow, ensure compliance and minimize security risks. 
  • Other Products: Provide end-to-end, automated data synchronization with the vendor’s suite of products granting visibility into the employee spend and ensuring effortless and accurate management of expenses. 
  • Free Trial: Get the free trial for a demonstration of spend management solutions, travel management. Use the sample information provided or snap a receipt from a phone or computer to see the program in action. 
  • Multiple Scanning Options: Upload receipts to the expense report through using various methods. Scan it in the app, uploading a picture via the web or the receipt through email. 
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  • Integration: Securely connect financial and non-financial data with one click. Saves time, reduces cost and eliminates the possibility of errors. 
  • Bank Authorization: Get real-time access to bank feeds for complete transparency into bank and credit accounts. No more pestering clients for authentication.  
  • Invoice Management: ScanBot streamlines and simplifies invoice management with automation. Scan and upload receipts, invoices, expenses and sales contracts to sync them directly with the client’s books.  
  • Automated Transaction Categorization: Based on the client’s historical data, it automatically categorizes data with machine learning.  
  • Customizable Dashboard: The customizable dashboard provides helpful financial and non-financial data insights on a single centralized platform. Create a report with data visually tailored to the client’s needs. 
  • Fixed Asset Management: Track and monitor fixed assets to lower maintenance costs and boost operational efficiency.  
  • Spend Management: Gain visibility into cash flows, reduce procurement costs, regulate compliance and boost operational efficiency.  
  • Expense Tracking: Manage and report business expenses, travel requests and reimbursements.  
  • Cash Management: Ensure optimum utilization of the organization’s liquid resources by collecting, handling and controlling where the cash is coming from.  
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Product Ranking

#32

among all
Accounting Software

#134

among all
Accounting Software

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User Sentiment Summary

Great User Sentiment 10098 reviews
Great User Sentiment 135 reviews
81%
of users recommend this product

Concur has a 'great' User Satisfaction Rating of 81% when considering 10098 user reviews from 5 recognized software review sites.

88%
of users recommend this product

Botkeeper has a 'great' User Satisfaction Rating of 88% when considering 135 user reviews from 2 recognized software review sites.

4.7 (11)
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4.0 (6137)
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4.44 (68)
4.3 (2100)
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4.4 (67)
4.2 (234)
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4.0 (1616)
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Synopsis of User Ratings and Reviews

Streamlined Expense Reporting: Concur simplifies the often tedious process of creating expense reports, allowing users to easily track and submit expenses, which can then be quickly approved and reimbursed. This can save both employees and the accounting department significant time and effort.
Mobile Accessibility: The Concur mobile app enables users to manage expenses on-the-go, offering convenience and flexibility for business travelers. Users can capture receipts, track mileage, and submit reports directly from their mobile devices.
Integration with Accounting Systems: Concur integrates seamlessly with popular accounting software, such as QuickBooks and Xero. This integration streamlines the financial workflow by automatically syncing expense data with the accounting system, reducing manual data entry and the risk of errors.
Policy Compliance: Concur helps organizations enforce travel and expense policies by automatically flagging any out-of-policy expenses during the submission process. This feature promotes compliance and reduces the risk of unauthorized spending.
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Ease of Use: Users praise Botkeeper's intuitive design and straightforward interface, making it easy to navigate and manage financial tasks, even for those without a strong accounting background.
Affordability: Botkeeper's pricing is often cited as a major advantage, offering a cost-effective solution compared to traditional bookkeeping services or hiring in-house staff.
Reliability: Users appreciate Botkeeper's consistent performance and accuracy in handling financial data, ensuring that their books are up-to-date and reliable.
Security: Botkeeper's robust security measures provide users with peace of mind, knowing that their sensitive financial information is protected from unauthorized access and cyber threats.
Scalability: Botkeeper's ability to adapt to the changing needs of businesses as they grow is a significant benefit, allowing users to easily scale their accounting processes without outgrowing the platform.
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Clunky User Interface: Users frequently report that Concur's interface feels outdated and cumbersome, making simple tasks like submitting expense reports or booking travel more time-consuming than necessary.
Mobile App Issues: The mobile app is often criticized for being buggy and unreliable, with features that are limited compared to the desktop version. This can be frustrating for users who rely on their mobile devices for managing expenses on the go.
Integration Challenges: Integrating Concur with other business systems, such as accounting software or HR platforms, can be a complex and technically challenging process, requiring significant IT resources and expertise.
Customer Support Concerns: Some users have expressed dissatisfaction with the quality and responsiveness of Concur's customer support, citing long wait times and difficulty resolving issues effectively.
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Limited Functionality for Accounting: Some users have noted that Botkeeper's features are not as comprehensive as other accounting software, particularly for tasks like managing accounts payable and receivable.
Cost Concerns: Botkeeper's pricing structure, which is often subscription-based, has been cited as a drawback for some businesses, especially smaller ones with limited budgets.
Learning Curve: Despite being marketed as user-friendly, some users have reported a steep learning curve when initially navigating and utilizing Botkeeper's platform.
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Overall, Concur has garnered a reputation as a comprehensive and reliable solution for managing expenses, travel, and invoices. Users frequently praise its ability to streamline expense reporting, automate tasks, and provide real-time visibility into spending. The mobile app receives kudos for its user-friendly interface and offline functionality, making it easy for employees to capture receipts and submit expenses on the go. Concur's integration with travel booking platforms and credit cards is a major plus, simplifying the process of reconciling expenses and ensuring accuracy. However, some users find the initial setup and configuration to be complex, requiring significant time and effort. Additionally, the system's flexibility can be a double-edged sword, as extensive customization options may overwhelm some users. Concur's pricing structure, often based on the number of users and transactions, can be a concern for smaller businesses. Despite these drawbacks, Concur's strengths in automation, integration, and mobile accessibility make it a top choice for mid-sized to large organizations with complex expense management needs and a desire to enhance efficiency and control over spending.

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Is Botkeeper the keeper of your business's financial sanity? Last year, users gave Botkeeper mixed reviews. Some users found Botkeeper's automated bookkeeping features, like invoice processing and expense tracking, to be a major time-saver, freeing them up to focus on other aspects of their business. They also appreciated the software's user-friendly interface and integrations with popular accounting software. However, other users reported experiencing technical glitches and inconsistencies in the software's performance. Some users felt that Botkeeper's customer support was lacking, with slow response times and difficulty getting issues resolved. A key differentiating factor for Botkeeper is its use of artificial intelligence (AI) to automate bookkeeping tasks. This AI-powered approach is designed to improve accuracy and efficiency, but some users found that the AI was not always reliable and required manual intervention. Overall, Botkeeper seems best suited for small business owners who are comfortable with technology and looking for a way to automate basic bookkeeping tasks. However, businesses with more complex accounting needs or those who require highly responsive customer support may want to consider other options.

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