Concur vs Board

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Our analysts compared Concur vs Board based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Concur Software Tool
Board Software Tool

Product Basics

SAP Concur is a Software-as-a-Service company that provides travel and expense management solutions. Created by a merger of the two companies in 2014, it effortlessly guides employees through every trip by populating charges into expense reports and automating invoice reports.

It automates data capture and accounts payable, uses real-time data and AI to audit transactions. It helps businesses keep an eye on what they are spending and there are no blind spots in the budget.
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Board Intelligent Planning Platform is a business planning tool that gives companies of all sizes resources to empower themselves and develop better, future-proof practices. It’s especially useful to businesses that have financial, supply chain, sales and operations, and merchandise and retail planning needs.

The software utilizes the Microsoft Azure cloud to give users access from any connected device and uses a low-code customization environment so even the least experienced programmer can optimize its workflow for whatever their company requires.

Pros
  • Easy to use interface
  • Collaborative planning
  • Data visualization tools
  • Flexible reporting options
  • Scalable for future growth
Cons
  • Limited free plan features
  • Can be expensive for large teams
  • Learning curve for advanced features
  • May not integrate with all software
  • Limited customization options
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$8/User, Monthly
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Tailored to your specific needs
$10,000 Quote-Based
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Reduce Cost: Connect various sources of expense data and reduce the need for manual information entry. Make more intelligent business decisions with accurate and consolidated data. 
  • More Centralized Data: Connect with over 150 apps and spend data giving employees the freedom to work without hunting down information. 
  • Ensure Compliance: Automate policy upgrades to ensure compliance. Leave no room for non-compliance by flagging exceeded spending thresholds for the employees. 
  • Accessibility: Access the system by web or mobile app. Record expenses through the journey in the app while on the go. Manage travel and costs quickly and easily – including photographing receipts and attaching them to the expense claim. 
  • Go Paperless: Eliminate the need for paper receipts by storing all receipts in the receipt store. 
  • Easy Approval: Approve expenses across the different departments with real-time notifications. 
  • More Straightforward Invoice Management: Review the invoice and submit it without any manual intervention. 
  • Minimize Risk: Mitigate risk by importing feeds from travel suppliers and corporate credit card providers. Protect the business in tax season by creating an accurate audit trail. 
  • Transparency: Check for new ways to save money by gaining complete control over the organization’s funds. Keep a tab of open but unapproved expenses in the system. Report spending across each department to identify areas of excess. 
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  • No Experience Required: Users of any skill level can get into Board and immediately start optimizing their business planning with a comprehensive set of tools for business intelligence, performance management and predictive analytics. 
  • All-in-One Platform: Board provides the resources to handle everything from flat-file data to ERP, with a user-friendly interface that serves expert and beginner users alike. 
  • Adaptable Use Cases: Financial planning and analytics, accounting reporting and consolidation, supply chain planning and management, and merchandise and retail planning can all be handled and optimized using Board’s robust set of corporate and departmental modules. 
  • Customizability: Board gives businesses the ability to not only handle processes out of the box, but also to create custom workflows and modules for their specific needs. 
  • Self-Service Analytics: Gain insights into business performance, forecast trends and develop better strategies without sophisticated IT knowledge or assistance. 
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  • Real-Time Integration: See precisely what is being spent with real-time data and AI audits to help the businesses. Eliminate blind spots. 
  • Automate Rules: Automate and apply rules fairly and consistently so that everyone’s expectations are met and fraud is easily caught. 
  • Accounts Payable Automation: Automate the invoice process to catch duplicate entries. Save significant time with invoice tracking and quicker payments. 
  • Travel Integration: Record expenses incurred on work-related trips automatically. Prepopulate business travel information so it’s easy for employees to submit accurate claims for reimbursement. 
  • Analytics: Improve control over funds, examine productivity and increase compliance with automated, fast and accurate reporting. 
  • Budget: Get a consolidated view of revenue and expenses in real time on an easy-to-use dashboard to identify gaps and make well-informed decisions. 
  • Drive: Capture mileage to ensure compliance, reduce fraud, cut costs and reimburse employees adequately. 
  • Audit: Ensure all employees are compliant and each dollar spent is certified against the company’s policy with a receipt audit service. 
  • Payment Solution: Automate and simplify vendor payment and reimbursement. 
  • Company Bill Statements: Centralize company cards and financial statements that capture total spend and maintain policy control. 
  • Travel: Ensure every employee is supported with travel insights, regardless of where the trip is booked. 
  • TripLink: Connect travelers and itineraries across multiple channels. Apply policies to direct booking to boost compliance and locate and support travelers. 
  • TripLink Connected Suppliers: Set up direct connections with suppliers. Integrate with Locale to ensure proper communication with the travelers. 
  • Invoice: Get real-time visibility into financial components, boost cash flow, ensure compliance and minimize security risks. 
  • Other Products: Provide end-to-end, automated data synchronization with the vendor’s suite of products granting visibility into the employee spend and ensuring effortless and accurate management of expenses. 
  • Free Trial: Get the free trial for a demonstration of spend management solutions, travel management. Use the sample information provided or snap a receipt from a phone or computer to see the program in action. 
  • Multiple Scanning Options: Upload receipts to the expense report through using various methods. Scan it in the app, uploading a picture via the web or the receipt through email. 
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  • Adaptable Platform: Board Intelligent Planning Platform can be deployed in a variety of ways depending on specific business needs, and utilizes a proprietary in-memory technology and HTML5 web platform to remain fast and usable regardless of how it’s deployed. 
    • Granular Security: A multi-layer security system provides full control over who has access to what information on a cell-by-cell basis.
    • Metadata Gateway: The software translates data sources into simple, easy-to-read views and imports data into its own format automatically.
  • Powerful Analytics: Board provides automatic and manual analytics features for users of all experience levels to make sense of data and inform future decisions. 
    • Drag-and-Drop Analysis: Build robust analyses from company financial data by simply dragging and dropping information into a visual environment, with built-in machine learning capabilities to handle the more difficult, technical side of analysis. 
    • Multidirectional Drilldown: Create drill paths in any direction, between reports or back to source systems for the most in-depth analysis possible. 
  • Robust Planning: Enter data and use it to determine future plans with Board’s complete set of ERP tools. 
    • Simplified Metrics: Users can create Excel-like formulas to define specific custom metrics and apply them to any of the software's databases. 
    • Real-time Adjustments: Change data metrics and models without affecting user operations. This gives businesses maximum control over planning and forecasting as events unfold. 
  • Business Modeling: Define workflows and onboard employees to ensure maximum organizational efficiency. 
    • Customized Rules: Create and customize boundaries and guidelines for their workflows. Users can also set criteria to help generate more precise predictions. 
    • Adaptive Aggregation: Flexible data aggregation can be performed at any time, automatically adapting data and metrics to new dimensions. 
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Product Ranking

#32

among all
Accounting Software

#17

among all
Accounting Software

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User Sentiment Summary

Great User Sentiment 10098 reviews
Great User Sentiment 804 reviews
81%
of users recommend this product

Concur has a 'great' User Satisfaction Rating of 81% when considering 10098 user reviews from 5 recognized software review sites.

89%
of users recommend this product

Board has a 'great' User Satisfaction Rating of 89% when considering 804 user reviews from 5 recognized software review sites.

4.7 (11)
4.8 (2)
4.0 (6137)
4.4 (279)
4.3 (2100)
n/a
n/a
4.5 (134)
4.2 (234)
4.6 (157)
4.0 (1616)
4.3 (232)

Synopsis of User Ratings and Reviews

Streamlined Expense Reporting: Concur simplifies the often tedious process of creating expense reports, allowing users to easily track and submit expenses, which can then be quickly approved and reimbursed. This can save both employees and the accounting department significant time and effort.
Mobile Accessibility: The Concur mobile app enables users to manage expenses on-the-go, offering convenience and flexibility for business travelers. Users can capture receipts, track mileage, and submit reports directly from their mobile devices.
Integration with Accounting Systems: Concur integrates seamlessly with popular accounting software, such as QuickBooks and Xero. This integration streamlines the financial workflow by automatically syncing expense data with the accounting system, reducing manual data entry and the risk of errors.
Policy Compliance: Concur helps organizations enforce travel and expense policies by automatically flagging any out-of-policy expenses during the submission process. This feature promotes compliance and reduces the risk of unauthorized spending.
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Collaborative Planning: Users praise Board's real-time collaboration features, enabling teams to work together seamlessly on plans and share updates instantly, boosting efficiency and alignment.
Flexible & Scalable: Many appreciate Board's adaptability to various planning needs, accommodating diverse data sets, departments, and future growth, making it a future-proof solution.
Data Visualization & Insights: Users value Board's robust data visualization tools, transforming complex data into clear dashboards and reports, aiding in informed decision-making and identifying trends.
Automation & Streamlining: Real user experiences highlight Board's ability to automate repetitive tasks and workflows, freeing up time for strategic work and analysis, improving overall planning efficiency.
Mobile Accessibility: Appreciations are shared for Board's mobile app, allowing users to access plans and data on the go, enhancing flexibility and real-time decision support.
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Clunky User Interface: Users frequently report that Concur's interface feels outdated and cumbersome, making simple tasks like submitting expense reports or booking travel more time-consuming than necessary.
Mobile App Issues: The mobile app is often criticized for being buggy and unreliable, with features that are limited compared to the desktop version. This can be frustrating for users who rely on their mobile devices for managing expenses on the go.
Integration Challenges: Integrating Concur with other business systems, such as accounting software or HR platforms, can be a complex and technically challenging process, requiring significant IT resources and expertise.
Customer Support Concerns: Some users have expressed dissatisfaction with the quality and responsiveness of Concur's customer support, citing long wait times and difficulty resolving issues effectively.
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Complex Calculations: Limited transparency in formula calculations, hindering troubleshooting and advanced analysis.
Macro Restrictions: Restricted macro functionalities might constrain automation and specialized workflows.
Navigation Challenges: Unintuitive interface layout and navigation, leading to user frustration and inefficiency.
Mobile Limitations: Limited mobile app functionalities compared to desktop version, restricting accessibility.
Restricted Dashboard Design: Limited design freedom for dashboards, impacting user preferences and visual clarity.
Scalability Concerns: Performance issues reported with large datasets, potentially hindering scalability for growing companies.
Opaque Pricing Structure: Lack of clear pricing information and complex licensing tiers, making cost estimation difficult.
Limited Support Availability: Reported challenges with timely and comprehensive support responses.
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Overall, Concur has garnered a reputation as a comprehensive and reliable solution for managing expenses, travel, and invoices. Users frequently praise its ability to streamline expense reporting, automate tasks, and provide real-time visibility into spending. The mobile app receives kudos for its user-friendly interface and offline functionality, making it easy for employees to capture receipts and submit expenses on the go. Concur's integration with travel booking platforms and credit cards is a major plus, simplifying the process of reconciling expenses and ensuring accuracy. However, some users find the initial setup and configuration to be complex, requiring significant time and effort. Additionally, the system's flexibility can be a double-edged sword, as extensive customization options may overwhelm some users. Concur's pricing structure, often based on the number of users and transactions, can be a concern for smaller businesses. Despite these drawbacks, Concur's strengths in automation, integration, and mobile accessibility make it a top choice for mid-sized to large organizations with complex expense management needs and a desire to enhance efficiency and control over spending.

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Board, an Intelligent Planning software, garners mixed reviews from users. While praised for its user-friendly interface and extensive customization options, some find its cost and scalability a concern. Let's delve deeper. Users appreciate Board's intuitiveness, making it accessible even to non-technical folks. Its flexibility allows tailoring the platform to specific needs, a boon for organizations with intricate planning processes or unique data demands. Additionally, Board seamlessly integrates with various data sources, simplifying information consolidation for insightful analysis. However, cost can be a barrier, particularly for smaller businesses, as Board can be pricier than competitors. Scalability concerns arise, with some users reporting performance issues when handling massive datasets. While powerful for basic planning, Board might lack the advanced features offered by competitors for highly technical users or complex scenarios. Board sets itself apart by emphasizing visually engaging and interactive reports and dashboards, aiding communication with stakeholders. Its robust mobile app empowers users to access and manage plans on the go, promoting flexibility and remote work. Ultimately, Board's strengths and weaknesses hold varying importance depending on your needs. Budget, data volume, desired features, and user requirements should be carefully considered when comparing Board to other Intelligent Planning software options. Remember, this is just a general overview, and thorough research tailored to your specific context is crucial before making a decision.

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