Concur vs AppZen

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Our analysts compared Concur vs AppZen based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Concur Software Tool
AppZen Software Tool

Product Basics

SAP Concur is a Software-as-a-Service company that provides travel and expense management solutions. Created by a merger of the two companies in 2014, it effortlessly guides employees through every trip by populating charges into expense reports and automating invoice reports.

It automates data capture and accounts payable, uses real-time data and AI to audit transactions. It helps businesses keep an eye on what they are spending and there are no blind spots in the budget.
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AppZen is an artificial intelligence platform that simplifies finances by automating work that requires human expertise. It automates manual processes, checks for loopholes in finances and strengthens decision-making for employees by optimizing finance for enterprises. It revolutionizes how the finance team works by automating spend approvals and providing rich insights to help the business plan with a strategy based on data.

It ensures expense reduction, compliance and streamlines financial processes for businesses across all industries.
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$8/User, Monthly
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$5,000 Monthly
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Tailored to your specific needs
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Chromebook
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Mobile
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Mobile

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24/7 Live Support
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24/7 Live Support

Product Insights

  • Reduce Cost: Connect various sources of expense data and reduce the need for manual information entry. Make more intelligent business decisions with accurate and consolidated data. 
  • More Centralized Data: Connect with over 150 apps and spend data giving employees the freedom to work without hunting down information. 
  • Ensure Compliance: Automate policy upgrades to ensure compliance. Leave no room for non-compliance by flagging exceeded spending thresholds for the employees. 
  • Accessibility: Access the system by web or mobile app. Record expenses through the journey in the app while on the go. Manage travel and costs quickly and easily – including photographing receipts and attaching them to the expense claim. 
  • Go Paperless: Eliminate the need for paper receipts by storing all receipts in the receipt store. 
  • Easy Approval: Approve expenses across the different departments with real-time notifications. 
  • More Straightforward Invoice Management: Review the invoice and submit it without any manual intervention. 
  • Minimize Risk: Mitigate risk by importing feeds from travel suppliers and corporate credit card providers. Protect the business in tax season by creating an accurate audit trail. 
  • Transparency: Check for new ways to save money by gaining complete control over the organization’s funds. Keep a tab of open but unapproved expenses in the system. Report spending across each department to identify areas of excess. 
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  • Identify Errors: Businesses can use AI to identify and eliminate errors related to manual processing, duplicate entries, overpaid invoices, expense cheating, crossovers or supplier payments.  
  • Reduce T&E Spend: All employee expense reports are verified before they are paid. Identifies duplicate receipts, personal spending and over-the-limit expenses. AI-powered expense audits provide the business with reports before they receive payment.  
  • Reduce Invoice-Based Spend: Its AI-powered platform audits invoices automatically. Businesses can catch fraud, duplicate spends, crossover with T&E, missing discounts, duplicate spends and more.  
  • Ensure Compliance with Expense Policies: AI-powered expense auditing ensures that T&E spend is compliant with policies before they are reimbursed. The business can detect unauthorized expenses, anything that can land them in a legal situation and those that exceed their policy.  
  • Automate and Streamline: Automate approvals, run management approvals and provide auditors with the correct information to ensure efficiency to streamline expense reimbursement.  
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  • Real-Time Integration: See precisely what is being spent with real-time data and AI audits to help the businesses. Eliminate blind spots. 
  • Automate Rules: Automate and apply rules fairly and consistently so that everyone’s expectations are met and fraud is easily caught. 
  • Accounts Payable Automation: Automate the invoice process to catch duplicate entries. Save significant time with invoice tracking and quicker payments. 
  • Travel Integration: Record expenses incurred on work-related trips automatically. Prepopulate business travel information so it’s easy for employees to submit accurate claims for reimbursement. 
  • Analytics: Improve control over funds, examine productivity and increase compliance with automated, fast and accurate reporting. 
  • Budget: Get a consolidated view of revenue and expenses in real time on an easy-to-use dashboard to identify gaps and make well-informed decisions. 
  • Drive: Capture mileage to ensure compliance, reduce fraud, cut costs and reimburse employees adequately. 
  • Audit: Ensure all employees are compliant and each dollar spent is certified against the company’s policy with a receipt audit service. 
  • Payment Solution: Automate and simplify vendor payment and reimbursement. 
  • Company Bill Statements: Centralize company cards and financial statements that capture total spend and maintain policy control. 
  • Travel: Ensure every employee is supported with travel insights, regardless of where the trip is booked. 
  • TripLink: Connect travelers and itineraries across multiple channels. Apply policies to direct booking to boost compliance and locate and support travelers. 
  • TripLink Connected Suppliers: Set up direct connections with suppliers. Integrate with Locale to ensure proper communication with the travelers. 
  • Invoice: Get real-time visibility into financial components, boost cash flow, ensure compliance and minimize security risks. 
  • Other Products: Provide end-to-end, automated data synchronization with the vendor’s suite of products granting visibility into the employee spend and ensuring effortless and accurate management of expenses. 
  • Free Trial: Get the free trial for a demonstration of spend management solutions, travel management. Use the sample information provided or snap a receipt from a phone or computer to see the program in action. 
  • Multiple Scanning Options: Upload receipts to the expense report through using various methods. Scan it in the app, uploading a picture via the web or the receipt through email. 
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  • Real-Time Auditing: Audits data and spends in real time to give the business increased process transparency and control over discrepancies. 
  • Risk Detection: AI makes use of patterns and behaviors to recognize any risk associated with any expense.  
  • Identify Non-Compliance: Non-compliance on any part is immediately identified and reported for the right course of action.  
  • Autonomous AP: All invoices and non-PO spend can be classified, matched and approved without any manual intervention.  
  • Auditing: It seamlessly integrates with the existing expense automation systems to empower auditing in real time. Helps the business locate errors, waste or fraud in real time.  
  • Mastermind: Specially designed for the finance team, Mastermind ensures 100% compliance and auditing on all expenses by automating corporate spend policies.  
  • Mastermind Analytics: Get AI-powered on-demand expense insights that provide an accurate and comprehensive view of the organization’s expense. Helps users understand what is working and what is not to make well-informed decisions.  
  • Team Intelligence: It gives managers complete visibility into team spend so that compliance is ensured and approval workloads are reduced.  
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Product Ranking

#32

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Accounting Software

#139

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Accounting Software

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User Sentiment Summary

Great User Sentiment 10098 reviews
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81%
of users recommend this product

Concur has a 'great' User Satisfaction Rating of 81% when considering 10098 user reviews from 5 recognized software review sites.

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4.7 (11)
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4.0 (6137)
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4.3 (2100)
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4.2 (234)
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4.0 (1616)
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Synopsis of User Ratings and Reviews

Streamlined Expense Reporting: Concur simplifies the often tedious process of creating expense reports, allowing users to easily track and submit expenses, which can then be quickly approved and reimbursed. This can save both employees and the accounting department significant time and effort.
Mobile Accessibility: The Concur mobile app enables users to manage expenses on-the-go, offering convenience and flexibility for business travelers. Users can capture receipts, track mileage, and submit reports directly from their mobile devices.
Integration with Accounting Systems: Concur integrates seamlessly with popular accounting software, such as QuickBooks and Xero. This integration streamlines the financial workflow by automatically syncing expense data with the accounting system, reducing manual data entry and the risk of errors.
Policy Compliance: Concur helps organizations enforce travel and expense policies by automatically flagging any out-of-policy expenses during the submission process. This feature promotes compliance and reduces the risk of unauthorized spending.
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Cloud-Based Accessibility: Access AppZen from any device with an internet connection, allowing for remote work and collaboration.
Automated Expense Management: Digitize and automate expense reports, reducing manual data entry and streamlining the approval process.
Receipt Capture and OCR: Capture and store receipts digitally using the mobile app or email integration, with OCR technology extracting key data for easy expense tracking.
Policy Compliance Enforcement: Set up customizable expense policies and receive alerts for violations, ensuring adherence to company guidelines.
Robust Reporting and Analytics: Generate comprehensive reports and dashboards to analyze spending patterns, identify cost-saving opportunities, and improve budgeting.
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Clunky User Interface: Users frequently report that Concur's interface feels outdated and cumbersome, making simple tasks like submitting expense reports or booking travel more time-consuming than necessary.
Mobile App Issues: The mobile app is often criticized for being buggy and unreliable, with features that are limited compared to the desktop version. This can be frustrating for users who rely on their mobile devices for managing expenses on the go.
Integration Challenges: Integrating Concur with other business systems, such as accounting software or HR platforms, can be a complex and technically challenging process, requiring significant IT resources and expertise.
Customer Support Concerns: Some users have expressed dissatisfaction with the quality and responsiveness of Concur's customer support, citing long wait times and difficulty resolving issues effectively.
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Costly: AppZen's pricing can be prohibitive for small businesses and startups.
Complex Interface: Users have reported finding the software's interface challenging to navigate and use efficiently.
Limited Customization: AppZen may not offer the level of customization that some businesses require for their specific accounting needs.
Accuracy Concerns: Some users have expressed concerns about the accuracy of the software's expense reporting and analysis.
Limited Integration: AppZen's integration with other business software, such as CRM systems, can be limited.
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Overall, Concur has garnered a reputation as a comprehensive and reliable solution for managing expenses, travel, and invoices. Users frequently praise its ability to streamline expense reporting, automate tasks, and provide real-time visibility into spending. The mobile app receives kudos for its user-friendly interface and offline functionality, making it easy for employees to capture receipts and submit expenses on the go. Concur's integration with travel booking platforms and credit cards is a major plus, simplifying the process of reconciling expenses and ensuring accuracy. However, some users find the initial setup and configuration to be complex, requiring significant time and effort. Additionally, the system's flexibility can be a double-edged sword, as extensive customization options may overwhelm some users. Concur's pricing structure, often based on the number of users and transactions, can be a concern for smaller businesses. Despite these drawbacks, Concur's strengths in automation, integration, and mobile accessibility make it a top choice for mid-sized to large organizations with complex expense management needs and a desire to enhance efficiency and control over spending.

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AppZen is an accounting software solution that has received mixed reviews from users in the past year. Many users praise its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about its accuracy, limited integration options, and lack of support for certain accounting practices. Compared to similar products, AppZen is often praised for its ease of use and ability to automate complex accounting tasks. However, it falls short in areas such as accuracy and support, which can be crucial for businesses that rely heavily on their accounting software. AppZen's customizable dashboards and reporting capabilities set it apart from other solutions, allowing users to tailor the software to their specific needs. Overall, AppZen is best suited for small to mid-sized businesses that prioritize ease of use and customization. However, businesses with complex accounting needs or a reliance on specific accounting practices may need to consider alternative solutions.

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