Botkeeper vs Bench

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Our analysts compared Botkeeper vs Bench based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Botkeeper Software Tool
Bench Software Tool

Product Basics

Botkeeper is a bookkeeping automation solution that uses artificial intelligence and machine learning to provide bookkeeping and pre-accounting functions to accounting firms and their clients.

It eliminates duplicate entry and manual errors associated with manual bookkeeping. Its human-assisted artificial intelligence functions help accounting professionals make well-informed decisions with meaningful visualizations and analysis of important financial data.
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Bench automates bookkeeping and provides financial assistance to small business owners. It automatically connects all transaction data from the business accounts each month. Users can take advantage of the subscription to cloud-based modules and or in-house professional consultants. Access it through the iPhone app to track cash flow and financial health with income statements, intuitive expense reports and more.
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$155/Entity, Monthly
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Tailored to your specific needs
$249 Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Easy Deployment: Flexible platform that comes with a wide range of third-party application integrations that streamline deployment.  
  • High Data Security: Ensures data security by applying 256-bit data encryption, ensuring the user’s data is safe during storage and transmission. 
  • Simplified Reporting: Without restricting any data capabilities, it offers unlimited custom reports to give businesses the freedom to track all financial activities.  
  • Extensive Functions: The ScanBot tool lifts financial data directly from receipt photos. Save, view and customize documents with the document manager and generate reports with the report builder. 
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  • More Dedicated Bookkeepers: Leverage the expertise of a team of dedicated bookkeepers who work in-house every month to import bank statements and prepare financial statements. Communicate with a client research team for answers to all economic questions. 
  • Tax-Ready Finances: Track business performance and get insights into monthly financial reporting. Bundle with the tax module to help with preparation, year-end taxes and other assistance. Work with an existing CPA firm to ensure all accounts are ready for the IRS. 
  • Rich Insights: Get monthly statements and expense overviews to stay clued in and keep everything in control. Take control of finances with visual reports. 
  • Better Mobile Capabilities: Access it on a desktop or an iPhone and take a look at crucial financial information on the go. 
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  • Integration: Securely connect financial and non-financial data with one click. Saves time, reduces cost and eliminates the possibility of errors. 
  • Bank Authorization: Get real-time access to bank feeds for complete transparency into bank and credit accounts. No more pestering clients for authentication.  
  • Invoice Management: ScanBot streamlines and simplifies invoice management with automation. Scan and upload receipts, invoices, expenses and sales contracts to sync them directly with the client’s books.  
  • Automated Transaction Categorization: Based on the client’s historical data, it automatically categorizes data with machine learning.  
  • Customizable Dashboard: The customizable dashboard provides helpful financial and non-financial data insights on a single centralized platform. Create a report with data visually tailored to the client’s needs. 
  • Fixed Asset Management: Track and monitor fixed assets to lower maintenance costs and boost operational efficiency.  
  • Spend Management: Gain visibility into cash flows, reduce procurement costs, regulate compliance and boost operational efficiency.  
  • Expense Tracking: Manage and report business expenses, travel requests and reimbursements.  
  • Cash Management: Ensure optimum utilization of the organization’s liquid resources by collecting, handling and controlling where the cash is coming from.  
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  • Monthly Bookkeeping: Get dedicated bookkeepers who take time to understand the business by gathering the information they need. Ensure taxes get filed at the right time by importing transactions every month. 
  • Reports: Check financial statements and expense overviews, along with visual reports to identify loopholes and get actionable insights into how the organization should move forward. 
  • Bench Tax: Ensure that financials are filed on time, and the business never misses any deadlines with an all-in-one tax and bookkeeping solution backed by a professional team. Timely and accurate returns ensure that companies get the deduction they deserve. 
  • Catch-Up Bookkeeping: Get quick and accurately managed overdue finances for companies less than two years behind on bookkeeping. Offer extensive experience managing historical bookkeeping. 
  • Bench Retro: Tackle years of missing records, back taxes if the business is several years behind on record keeping. Ensure quick turnaround with a customizable and affordable bookkeeping plan. 
  • Free Trial: Get a month-long free trial to ensure the system works well for the company. 
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Product Ranking

#134

among all
Accounting Software

#140

among all
Accounting Software

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User Sentiment Summary

Great User Sentiment 135 reviews
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88%
of users recommend this product

Botkeeper has a 'great' User Satisfaction Rating of 88% when considering 135 user reviews from 2 recognized software review sites.

we're gathering data
4.44 (68)
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4.4 (67)
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Synopsis of User Ratings and Reviews

Ease of Use: Users praise Botkeeper's intuitive design and straightforward interface, making it easy to navigate and manage financial tasks, even for those without a strong accounting background.
Affordability: Botkeeper's pricing is often cited as a major advantage, offering a cost-effective solution compared to traditional bookkeeping services or hiring in-house staff.
Reliability: Users appreciate Botkeeper's consistent performance and accuracy in handling financial data, ensuring that their books are up-to-date and reliable.
Security: Botkeeper's robust security measures provide users with peace of mind, knowing that their sensitive financial information is protected from unauthorized access and cyber threats.
Scalability: Botkeeper's ability to adapt to the changing needs of businesses as they grow is a significant benefit, allowing users to easily scale their accounting processes without outgrowing the platform.
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Intuitive Interface: Many users find Bench's platform easy to navigate, simplifying tasks like categorizing transactions and generating financial reports.
Automated Bookkeeping: Bench automates many bookkeeping tasks, such as importing bank statements and categorizing transactions, saving users time and effort.
Dedicated Bookkeeper Support: Users appreciate having access to a dedicated bookkeeper who can answer questions and provide personalized support.
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Limited Functionality for Accounting: Some users have noted that Botkeeper's features are not as comprehensive as other accounting software, particularly for tasks like managing accounts payable and receivable.
Cost Concerns: Botkeeper's pricing structure, which is often subscription-based, has been cited as a drawback for some businesses, especially smaller ones with limited budgets.
Learning Curve: Despite being marketed as user-friendly, some users have reported a steep learning curve when initially navigating and utilizing Botkeeper's platform.
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Limited Features for Accountants: Some users have expressed that Bench lacks robust features specifically designed for accounting professionals, such as advanced reporting capabilities or complex inventory management.
Customer Support Concerns: A few users have reported experiencing delays or difficulties in getting timely support from Bench's customer service team.
Pricing Structure: While Bench offers transparent pricing, some users have found it to be relatively expensive compared to alternative bookkeeping solutions, especially for businesses with higher transaction volumes.
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Is Botkeeper the keeper of your business's financial sanity? Last year, users gave Botkeeper mixed reviews. Some users found Botkeeper's automated bookkeeping features, like invoice processing and expense tracking, to be a major time-saver, freeing them up to focus on other aspects of their business. They also appreciated the software's user-friendly interface and integrations with popular accounting software. However, other users reported experiencing technical glitches and inconsistencies in the software's performance. Some users felt that Botkeeper's customer support was lacking, with slow response times and difficulty getting issues resolved. A key differentiating factor for Botkeeper is its use of artificial intelligence (AI) to automate bookkeeping tasks. This AI-powered approach is designed to improve accuracy and efficiency, but some users found that the AI was not always reliable and required manual intervention. Overall, Botkeeper seems best suited for small business owners who are comfortable with technology and looking for a way to automate basic bookkeeping tasks. However, businesses with more complex accounting needs or those who require highly responsive customer support may want to consider other options.

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Is Bench the right software to help your business come out on top? Bench is a cloud-based accounting software that aims to simplify financial management for small businesses. User reviews highlight its user-friendliness as a major strength, making it ideal for those without extensive accounting experience. Features like invoicing, expense tracking, and payroll streamline financial tasks, saving users time and effort. However, pricing emerges as a significant drawback, potentially deterring budget-conscious businesses. Bench differentiates itself through its dedicated team of bookkeepers who provide personalized support and ensure tax readiness. This hands-on approach sets it apart from competitors like Xero and QuickBooks Online, which primarily offer software tools without the same level of human assistance. This is particularly valuable for businesses seeking expert guidance and peace of mind regarding their financial records. Overall, Bench is best suited for small business owners who prioritize ease of use and personalized bookkeeping support, even if it comes at a higher cost. Those comfortable handling their own accounting or seeking more budget-friendly options might find other software more suitable.

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